Senior communication officer jobs

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Therapeutic Services Project Manager will lead on performance monitoring and reporting to funders ensuring robust data governance, GDPR compliance and to inform service delivery, development, survivor engagement and organisational performance. This role is critical to embedding a culture of data-driven decisionmaking, using performance monitoring to support high-quality service delivery in line with sector standards and quality assurance frameworks. The role will provide leadership on project implementation and delivery alongside the Head of Therapeutic Services.

This role will be responsible for performance monitoring and reporting across Woman’s Trust, so that staff can use our internal service data to inform their ongoing work and decision-making.

The Therapeutic Services Project Manager will take ownership of concisely communicating our performance data to both internal and external stakeholders to ensure targets and contractual obligations are being met. The role will deliver on Woman’s Trust’s strategic priorities with regards to service contracts, data, monitoring and evaluation. You will not only mentor and develop capacity within your own team but act as a data advocate, enhancing the relationship between the front-line workers Woman’s Trust’s work and the staff managing the contractual obligations.

Hours: Part-time, 28 hours per week (0.8 FTE).

Contract: Permanent.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations. Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

For further information and to apply, please visit our website.

Please note, CVs and cover letters should be sent in Word format.

Closing date: 29th May 2026.

Interviews will be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.

Impact, Evaluation & Compliance Manager
Contract Type: Permanent (subject to a 6-month probationary period)
Hours: 37.5 hours per week (Monday to Friday)
Location: Mind in Salford, The Angel Centre M3 and hybrid working
Salary: £29,355 – £33,495 (dependent on experience)
Reporting to: Chief Executive

About Us

At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.

Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.

About You and the Role

We’re looking for an Impact, Evaluation & Compliance Manager who’s passionate about turning data into powerful insight, and insight into real-world impact. This is a unique opportunity to shape how we understand, improve, and demonstrate the difference our services make across the community.

In this role, you’ll be at the heart of our organisation’s learning and development. Working closely with colleagues, our Senior Leadership Team, commissioners, and partners, you’ll help define meaningful outcomes, strengthen data quality, and bring our impact to life through clear, compelling reporting that drives confident decision-making.

We’re looking for someone who combines analytical thinking with a collaborative, supportive approach, someone who can inspire confidence, bring clarity to complexity, and keep everything running smoothly. If you’re motivated by making services safer, stronger, and truly evidence-led, this is your chance to make a lasting difference.

Key Responsibilities

• Lead the development and delivery of a proportionate impact and evaluation framework (outcomes, KPIs, tools, and reporting schedule) across services and projects.
• Coordinate and produce accurate monthly and quarterly performance and outcomes reports for commissioners, funders, and internal leadership, ensuring deadlines and contract requirements are met.
• Work with project and service leads to design evaluations for new and existing initiatives, including capturing and evidencing Social Value and learning.
• Provide oversight and analysis of service data to identify trends, risks, and opportunities; translate insight into practical recommendations and improvement plans.
• Act as organisational lead for information governance and data protection, promoting best practice, maintaining records, and ensuring staff understand their responsibilities.
• Serve as the organisation’s Data Protection Officer, managing data subject access requests, breach investigations, incident management, and Data Protection Impact Assessments (DPIAs).
• Ensure compliance with statutory, contractual, and regulatory requirements (e.g., Health & Safety, Safeguarding, GDPR), including coordinating internal audits, risk assessments, and action tracking.
• Maintain organisational compliance with recognised quality standards and assessments (e.g., Mind Quality Mark, NHS Toolkit), coordinating evidence gathering and submissions.
• Develop, implement, and review policies, procedures, and controls to meet legal and regulatory standards, and to strengthen organisational assurance.
• Own data quality and system use across the organisation, including administering and improving the Salesforce CRM (or equivalent), guidance, and user support.
• Design and deliver training and briefings on data protection, confidentiality, reporting, and compliance for staff and volunteers as required.
• Support bids, tenders, and funding applications by providing robust data, impact evidence, and compliance information.
• Build effective relationships with external stakeholders, including commissioners, funders, auditors, and legal/ICT specialists, to support reporting and assurance.

If you’re passionate about using data and good governance to make services better, and you’d like your work to have a visible, meaningful impact in Salford, we’d really love to hear from you.

Application deadline: 5pm on Wednesday 27th May 2026.
Interviews will take place in person on Thursday 11th and 12th June 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.

We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.

No agencies please.

Job Title – Research Assistant

Contract – 12-months fixed term

Work pattern - Full time or 0.8 FTE (for flexible working, including term time working)

Salary - £28,000 per annum (or pro rata)

Location - Flexible, with an expectation of working at Coram’s campus in London on average at least once a week and homeworking

We are looking for someone who is passionate about using their research and evaluation skills to join our growing Research Impact and Evaluation team as a Research Assistant to help improve support for vulnerable children and young people, and ultimately make a positive difference in their lives.

About Coram and the team

Coram is the UK’s first and longest continuing children’s charity established in 1739 as The Foundling Hospital. Today we are a group of specialist organisations, working in the UK and around the world to support vulnerable children and young people from infancy to independence, creating positive change that lasts a lifetime. Coram helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

This role will be based in Coram’s Research Impact and Evaluation team within Coram’s Institute for Children and will focus on delivering research projects and evaluations, both externally commissioned or within the Coram group. The role offers exciting opportunities to build links with economists, statisticians, academics, and researchers to pursue research dedicated to improving the life chances for children and young people.

Coram’s Research Impact and Evaluation Team includes 12 researchers and a network of research associates, pro bono analysts and peer researchers. We carry out qualitative, quantitative and mixed methods research with children and young people which often includes their parents/carers and the professionals who support them. This includes a wide range of evaluations from feasibility studies and process evaluations through to large-scale, multi-site experimental and quasi-experimental impact evaluations. We work in-house to support colleagues in the Coram group of children’s charities to evaluate their effectiveness and include the voice of children and young people. We are also commissioned to carry out evaluations for the What Works Centres, the public sector including local authorities, central government, and the NHS, as well as other third sector organisations.

As a team we aspire to be child-centred, rigorous, grounded in experience, embedded in practice, collaborative and impactful. We are dedicated to delivering child-centred research to ensure their voice is at the forefront of our work. We use co-design and participatory research methods to challenge power imbalances within research and work with marginalized groups.

About the role

Coram’s Research Impact & Evaluation Team is seeking a dedicated and hard-working individual with an interest in research and evaluation to join our team to work on a range of quantitative and qualitative projects. You will need to be flexible, pro-active, well-organised and willing to learn.

The role also comes with a range of personal and professional benefits including dedicated time for continuous professional development, 25 plus days of annual leave, regular team reflective practice sessions and flexible working arrangements.

This is an excellent opportunity for someone looking to work in applied research and evaluation, and has a passion for designing and delivering high-quality evidence which improves policy and practice for vulnerable children, young people and their families.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 7th June 2026 @ 23:59pm

Interviews: 15 – 19/06/2026

We will make any reasonable adjustments at the interview stage for applicants invited to interview to support them in their interview.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Coram is an equal opportunities employer and we are very committed to encouraging candidates from all sections of the community. This includes those from global majority groups, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented in research roles. If applicants feel comfortable, we would encourage them to draw on lived experience in their personal statement as part of their application.

Registered Charity No. 312278.

Grade: 4

Hours: Full-time 37.5 hours per week (flexible working considered)

Position type: Permanent

Responsible to: Senior Brand Manager

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall

Travel: Ability to work away from home required. This may be UK or an in-country deployment in a content gathering role or representing ShelterBox.

ROLE PURPOSE:

As part of in an in-house brand and creative team this role will help plan, shoot, create and oversee the production of quality audience-led graphic design and multi-media content under the ShelterBox brand.

Working with the Senior Brand Manager and wider Brand and Content team, the successful candidate will deliver end-to-end projects to bring the brand alive and support our fundraising, communications and international teams to drive income, awareness and support successful user journeys.

The role will advise all ShelterBox teams to work within brand guidelines and enable teams to access and use assets and templates by maintaining accurate systems. They will also support wider development of a purpose-led brand, using insight and by building strong relationships with audience and channel owners.

WHO ARE WE LOOKING FOR?

Are you looking to join an in-house Brand and Content team? This role would suit someone who's keen to work across all areas of the organisation, championing brand guidelines and managing and delivering a wide range of creative projects under the ShelterBox brand.

You must be able to edit video and have a good knowledge graphic design and brand. It is a requirement of this role to have a working knowledge of Premier Pro, After Effects, Indesign and Illustrator, with experience across Adobe Creative Suite. You'll also be able to demonstrate great copywriting skills and have excellent attention to detail. The successful candidate will have experience in practical photography and film.

You will need to be able to plan and lead a shoot and confidently pick up a camera and capture ShelterBox footage and interviews in the UK and in the countries where we work. This role will, at times, be required to deploy in both major disasters and pro-active content trips - gathering content themselves and supporting external freelancers.

MAIN ROLE AND RESPONSIBILITIES:

Within this role you will be a great relationship builder working across a wide range of ShelterBox teams, external agencies, partners and freelancers.

A strategic thinker - able to work on multiple long and short project deadlines and prioritise to objectives.

Driven by audience needs - whether that's optimising creative in response to Digital Marketing data and insight or getting under the skin of key strategic funders to make the right content at the right time to drive objectives.

Experienced in working across fundraising and communications channels for both warm and cold audiences to drive income and awareness.

We are looking for a creative talent who can get to the core of ShelterBox's mission whilst remaining up to date with the detail, picking up new ideas and concepts easily. You'll understand the power of story in fundraising and communications, be self-motivated, with a can-do approach and be flexible in supporting the wider team.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Brand:

• Support and train the wider organisation to effectively create content within ShelterBox brand guidelines

• Support the continued development of an online brand hub

• Support the development of a purpose led brand. Help to develop and implement a brand strategy.

• Help drive brand and values led storytelling across the organisation driven priority audiences

• Position ethical storytelling as a central thread of the ShelterBox brand

Creative and content development:

• Manage creative projects for key ShelterBox teams working across multi-media disciplines including video, scriptwriting and graphic design. Lead projects from creative brief stage through to asset delivery including all production. Responsible for core projects split across the team including warm and cold supporter journeys, evergreen and explainer content for digital optimisation, celebrity videos, philanthropy and partnerships, Rotary.

• Support the digital marketing strategy. Responsible for creating asset sets for Always On and time-framed campaigns. Work to tight deadlines and respond to agency and internal feedback to continually optimise creative.

• Support ShelterBox to develop our in-house creative approach. Facilitate workshops and creative exercises to ensure we create objective and audience led products.

• Support a review of design across the organisation and enable teams to design via templates.

• Support the development and re-fresh of templates for both design and video.

• Work with external agencies, freelancers and partners.

• Use audience insights to inform all plans and work with the insight team and others to measure success.

• Ensure all projects follow sign-off processes

Content gathering:

• Plan and lead shoots in the UK and in countries where ShelterBox works.

• Film a wide range of ShelterBox spokespeople including CEO, board members, programme staff, partners and high-level celebrity supporters both at an in-house studio or on location.

• Photograph and film events in the UK and overseas.

• Shoot and manage a bank of studio photography of ShelterBox aid items - responding to audience insight and channel requirements.

• Develop and deliver quality content training for ShelterBox staff

• Help to manage ShelterBox photography, sound and video equipment and studio

• Work closely with the ShelterBox operations team and partners to ensure we are gathering high-quality content across all our live deployments.

• Process and edit raw content from deployments - case studies, photos, video.

• Deploy to gather content or train partners - dependent on funding and strategic need. At times this may involve taking freelancers on agreed trips. Note: Deploying in major disasters or to partner organisations may involve operating within ERA areas so role will need to be HEAT trained.

• Interview and film communities affected by disaster

• Gather content to ShelterBox ethical guidelines.

Planning and team working

• Be an integral part of team planning

• Offer knowledge of best practice and innovations from other organisations and sectors.

• Support a measurement-based approach by contributing to monthly reporting as well as spotting trends and opportunities.

• Any other specific projects given by the Senior Brand manager.

Salary: £33,475 per annum (pro-rated for part time hours). We are an accredited member of the Living Wage Foundation.

Location: Hybrid. (Hybrid approach with some working from home days. Regular travel to client sites as well as infrequent travel to Unseen’s head office in Bristol).

Contract type: Permanent, Full-time (Part time may be considered), Mon-Fri (occasional weekends/ evenings). Flexibility is important to meet the demands of the role.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.

Purpose of the role:

This role is key in ensuring effective delivery of a range of business services to clients. Working within a small, dynamic team, the successful candidate will play a pivotal role in ensuring our range of services focused on worker wellbeing are delivered professionally and sensitively. This is an exciting role that sits at the heart of Unseen’s response to worker exploitation, engaging with clients, interviewing workers at diverse client sites across the UK, supporting colleagues on providing allegation management and business portal services for clients as well as supporting on delivering the Seasonal Worker Scheme Support Line.

The role requires a professional individual who is a confident communicator, self-motivated, displays empathy and is an independent critical thinker.  Experience working in a corporate environment or with business clients is highly desirable, along with experience transforming data into actionable insights for a range of stakeholders, large-scale project management, and the application of auditing principles or experience visiting labour-based sites.

Knowledge of how to engage with vulnerable individuals and businesses of all sizes is a strong advantage, particularly within the construction, manufacturing, and agricultural sectors.

We are looking for the successful person to commence this role from July 2026.

To apply:

• Please complete Unseen’s application form on our website for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is 23:59 on 31 May 2026.

Interviews will likely be held the week commencing 8 June 2026.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.

Any questions, please contact jobs @ unseenuk. org.

The Talent Set is delighted to be partnering with the Henry Smith Foundation to recruit three Programme Assistants to join their Programme Teams. These roles sit at the heart of the organisation, providing high quality administrative and coordination support that enables colleagues to focus on meaningful, impact driven work.

This role plays a vital part in creating the conditions for good collaboration, inclusive ways of working, and well run decision making. It combines strong organisational skills with relationship centred working, care, professionalism, and a strong commitment to the Foundation’s values.

Key Responsibilities

• Provide high quality administrative and coordination support to Programme Teams, helping ensure effective day-to-day operations

• Manage diaries, meetings, travel arrangements, correspondence, and documentation for Programme colleagues.

• Coordinate meetings, panels, webinars, and events, including agenda preparation, papers, note taking, and follow up actions

• Support grants and governance processes, including maintaining accurate data on the grants management system

• Act as a first point of contact for enquiries from applicants and external partners, providing clear and timely responses

• Support basic budget tracking and financial administration in line with internal controls

• Maintain shared resources, guidance documents, contact records, and knowledge banks to ensure information is accurate and accessible

• Work collaboratively across teams to support inclusive, well run ways of working that reflect organisational values

Person Specification

• Experience in an administrative or team support role within a busy office or organisational environment

• Strong organisational skills, with the ability to manage multiple tasks and competing priorities

• Excellent written and verbal communication skills

• High level of accuracy and attention to detail, particularly when working with data and records

• Confidence using standard office IT systems and databases

• A calm, professional, and proactive approach, with the ability to work both independently and as part of a team

• Empathy and alignment with the Henry Smith Foundation’s values, including a strong commitment to Diversity, Equity and Inclusion

What’s on Offer
Salary: £32,000 per annum
Hours: Part time, 28 hours per week
Contract: 18 Month Fixed Term Contract
Location: London, 2 Days Per Week in Kings Cross Office

Interviews: Monday 15th & Tuesday 16th June 2026

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.

Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.

If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.

Head of Customer Experience and Service Innovation

At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.

Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love. 

We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.

Context:

Our vision at CAP is to see Transformed Lives, Thriving Churches, and an End to UK Poverty. Our core purpose is to inspire and equip churches across the UK to help people out of debt and poverty, and see them become followers of Jesus.

CAP is the catalyst to a church-based movement against poverty, partnering with churches across the 4 nations of the UK. Our products and services equip and inspire nearly 3000 local CAP workers and volunteers in their mission to come alongside those that are in financial crisis or vulnerability to bring practical help and the good news of Jesus.. CAP stands with the local church in its mission to its community.  Currently these products include Debt Help, Job Clubs, Life Skills and Money Coaching and it is the development of these offerings that form the core focus of the role.

These service lines have been built at different times by different people and sit quite separately. Today we have a clear view of our target client, a new set of models for how we partner with churches and so we want to architect now are the customer journeys and experiences that draw these threads together. 

Purpose:

This role of Head of Customer Experience (CX) and Service Innovation reports to the Chief Agility Officer, and is the chief service architect of the CAP church-based movement’s ecosystem. This role will lead our transition towards a modular suite of services, ensuring every interaction across our audiences are seamless, dignifying and high-impact. The role is responsible for balancing safety, regulation and theology with flexibility and innovation, enabling a national movement to grow at scale.

Passion:

This team is driven by a shared passion to eradicate UK poverty by equipping churches with flexible and innovative tools and resources. You will be a champion for customer experience excellence across the organisation, directly contributing to the transformation of lives and the delivery of hope.

Role:

Accountabilities:

Team and Capability Development

• Capability Leadership: Recruit, manage, and mentor a high-performing, multi-disciplinary team, fostering a collaborative and mission-driven culture.

• Maturity of Practice: Define and establish best-in-class methodologies and quality standards for CX, service blueprinting, user research, and rapid prototyping across the Agility team, ensuring all practices align with the FCA/Safeguarding regulatory requirements.

• Talent and Culture: Actively drive professional development and manage skill gaps within the CX/Innovation function, creating pathways for internal growth and advocating for the retention of key talent.

• Cross-Functional Embedding: Work with peer Heads to embed CX and product thinking principles throughout the movement, supporting other teams to adopt a user-centric, iterative mindset.

Modular Service Architecture (Design to Grow)

• Innovation: Deconstruct complex services into modular components. Ensure the foundation is robust and regulated (FCA/Safeguarding), while allowing churches to adapt services to their unique community context.

• Movement-Led CX: Focus on Partner Effort.  Designing digital and physical journeys that make it significantly easier for a church to join, launch, and sustain a CAP ministry.

• Movement-Focused Impact: Simplifying the technology stack church partners are wrestling with.  Evolving CAP’s digital infrastructure from a fragmented set of tools, towards an integrated Mission Suite.

• Productisation of Onboarding: Partner with the wider movement to turn the onboarding process into a high-quality product that inspires and equips without lag and reduces pain points.

Decentralised Content & Knowledge Strategy

• Community Drive Content Strategy: Shift content from centralised, high-production manuals to a dynamic, community-curated Knowledge Commons.

• Modular Learning: Ensure all training and coaching materials are bite-sized, searchable, and easily swappable, reflecting the diverse voices of the UK-wide movement.

Impact-Led Design

• Embedded Insight: Work with the Head of Impact to bake measurement frameworks into service design. Ensure that impact data is a real-time byproduct of the service, not an additional task for the church.

• Data Completeness at Source: Work with the Head of Impact to increase the percentage of impact data points (as defined by the the impact framework) captured automatically during the natural flow of service delivery (reducing the need for manual surveys or back-office data entry).

• Enabling the Impact Community of Practice: Work with the Head of Impact to ensure Insight and Evidence content is accurately and efficiently captured through good design.

• Closing the Feedback Loop: Translating voices across Client, Church and Supporter.  Working with insights from across the movement into immediate improvements.

Senior Leadership Team Contributions:

• Be a key member of the Agility and organisation leadership team, demonstrating and living out CAP’s values.

• Provide strategic counsel to the Chief Agility Officer and Executive Leadership Team on product-related matters.

• Represent CAP at industry events and conferences, establishing the organisation as a thought leader in the social impact space.

• Lead cross-functional initiatives to drive organisational change and improve overall operational efficiency.

• Play an active role as a member of the team in:

  • Platform Democratisation: Advocate for low-code/no-code solutions that move configuration closer to the business teams, reducing technical bottlenecks and increasing the speed of test and learn.

  • Agile Culture Lead: Coaching the wider movement in iterative mindsets, helping teams move from Risk-Aversion to Risk-Awareness.

  • Governance: Be an active participant in governance processes, complying with the technical guardrails as defined and championing best practice.

Measurable Outputs:

• Team Capability Index: Achieve an agreed-upon score on the internal capability maturity assessment for the CX/Innovation function

• Partner Effort Score (PES): A specific metric measuring "How easy was it to launch your latest CAP service?" (Target: Year-on-year reduction in perceived effort).

• Modular Component Adoption: The percentage of church partners using at least one component (e.g. a centre created idea) alongside traditional CAP created products and services.

• Partner Retention Rate: Reduction of the number of centres who leave due to system/process frustration

• Partner Created Content Usage Ratio: Track an increase in the percentage of church-contributed content that is verified and adopted by other churches in the movement.

• Onboarding Automation: The percentage of the Church Partner Journey that is self-service vs. requiring manual intervention from the Church and Client Support team.

• Meantime to innovation: Reducing the time it takes from idea to implementation.

• Innovation Roadmap: Developing an inspiring and impact focused roadmap with detailed business cases and projected impact targets, ready for philanthropic engagement

• Team Engagement/Retention: Maintain an average team engagement score above the organisational target and meet specific goals for voluntary staff turnover within the immediate team.

Culture:

Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.

CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:

• Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'

• Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.

• Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.

• Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.

Other responsibilities include:

• Being willing to pray with staff and fully engaged with our Christ-centred culture.

• Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.

• Attending annual CAP staff conferences.

• Completing all compulsory CAP training within given timescales.

• This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.

Person:

Education:

• Degree level or equivalent vocational training.

Strengths / Working Genius:

• Whilst not mandatory, these are the types of Strengths or Working Genius profiles we feel are best suited to this role:

• Strategic Arranger

• Invention, Discernment

Experience:

Essential

• Proven experience (5+ years) in a leadership role with multi-disciplinary teams, with at least 3 years of managing managers and defining organisational strategy. 

• Experience of working in regulated industries.

• Experience of working with modular design.

• Track record of developing and executing successful service architecture and design.

• Experience managing budgets and forecasting return on investment.

• Expert knowledge and demonstrable experience of applying Agile/Lean principles, product methodologies, and working with service blueprints in a transformation environment.

Desirable

• Experience of working with Theory of Change.

• Experience working with non-profit organisations, churches, or in a church based social action context.

• Experience of CAP Products and Services or experience within the church-based movement with good knowledge of operations and client base.

Skills/Abilities:

• Systems thinking, with the ability to use data to inform decisions and measure impact.

• Ability to speak the language of UX, Data and Tech.

• Excellent communication skills.

• Experience of inspiring and listening in a movement culture.

• Proven ability to lead and develop high-performing teams.

• Ability to navigate complex regulatory environments.

• High emotional intelligence and ability to understand the human factors involved in the role.

Christian Commitment:

• The candidate must be able to verbally assent to and practically demonstrate Christians Against Poverty’s Statement of Faith and Core Values.

• The candidate must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.

• All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:

• A responsibility to ensure a safe environment in which CAP services can be delivered. 

• Identifying children and adults where there may be safeguarding concerns.

• Following the CAP Safeguarding policy in addressing any concerns appropriately.

​

Supporter Care Advisor

Contract type: Permanent, Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £29,470 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Supporter Care Team have great conversations with both current and potential supporters to build engagement and support. Through delivering a wonderful experience for our supporters this builds long term loyalty crucial to our fundraising strategy.

About the role

As one of our Supporter Care Advisors, you will deliver an exceptional supporter experience, and work closely with fundraising teams to drive sustainable change.

In this role, you will:

• Be the first point of contact and build relationships with current and existing supporters
• Engage, inspire and motivate people to support WaterAid for the long term
• Support a programme of outbound calling and stewardship to engage those supporting WaterAid through organised or their own fundraising events
• Ensure all requests for information or resources are accurately fulfilled and recorded
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Proven experience of excellent customer/supporter service skills, demonstrating empathy, understanding and enthusiasm to support a wide variety of queries
• Proven ability of writing upbeat and engaging communications
• Proven ability to build great personal conversations and truly engage with the public
• Self-motivated with the ability to take initiative and identify areas for improvement – proactive data issue identification and problem-solving abilities

Although not essential, we’d prefer you to have:

• Previous experience in a front-line supporter/customer care role in a similar supporter/customer service environment
• An empathy with overseas development issues

Closing date: Applications close 12:00 PM UK time on Monday 8 June. Interviews are expected to take place week commencing 22 June.

*Shortlisting and interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage. 

How to apply: Click Apply to upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)

• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Would you like to work for an established, forward thinking charity and raise vital funds to help support survivors of domestic abuse and sexual violence?

Staying Put is well known for the great care we take with clients and employees alike. We are experts in the domestic abuse field and we continue to develop exciting, new services that are breaking the mould of traditional service provision in this sector.

About the role

The focus of the role will be on writing grant applications and competitive tenders to generate new income streams for the charity. These new income streams will allow us to move away from our reliance on core funding enabling us to follow our strategic plans and diversify where necessary to support more survivors.

This role will work closely with the Service Managers to identify funding opportunities which match our capacity for delivery.

The Bid Writer will develop and maintain networks and beneficial working relationships to raise the profile of Staying Put.

The role will involve analysing and researching information from various sources and then presenting these in a cohesive and persuasive way for the required audience. Writing reports and analysis for SLT will be required as part of this role.

Part-time, 18.75 hours per week, over 3 days. £32,900 FTE per annum.

About you

Educated to degree level, our ideal candidate will have excellent written communication skills, with the ability to produce effective grant applications tailoring the content depending on the audience. We are looking for someone with significant experience in a similar bid writing role who can demonstrate success in meeting challenging financial targets. Knowledge of domestic abuse and sexual violence, the impact it has on victims and issues they face, would be an advantage.

You will need to be a self-starter with a professional attitude. Our ideal candidate will be able to problem solve in dynamic situations and have a creative approach to income generation.

As well as experience of working in the charity sector, we need someone who is detail-oriented and has strong time management and organisational skills. We are looking for candidates who are able to work with initiative, have a high level of self motivation with a “can-do” attitude but who can recognise, work with and develop their strengths within a team

About us

With over 24 years solid experience of helping survivors of domestic abuse, Staying Put are part of an exciting and innovative, multi-agency partnership working together with Family Action and Women Centre, to develop a ‘one system approach’ to families affected by domestic abuse and sexual violence.

We are proud to provide vital support and services to men, women and children of Bradford who are survivors of domestic abuse and sexual violence. We help people have better lives – and you can too.

We are looking for enthusiastic, experienced, engaged and highly motivated people to join our expanding team.

Be part of an organisation that makes a difference and where 85% of colleagues agree or strongly agree they feel valued.

We want to be a great place to work so have attractive benefits;

• 30 days annual leave, plus 8 bank holidays (pro rata), additional leave on your birthday
• Employee Assistance Programme
• Enhanced maternity pay after 1 year
• Healthcare scheme after probation
• Employee discount scheme & wellbeing platform
• Free on-site parking at most sites
• Clinical supervision with external providers

Closing date: 5pm Monday 1st June 2026

Shortlisting date: Wednesday 3rd June 2026

Interview date: Thursday 11th and Tuesday 16th June

Would you like to work for an established, forward thinking charity and raise vital funds to help support survivors of domestic abuse and sexual violence?

Staying Put is well known for the great care we take with clients and employees alike. We are experts in the domestic abuse field and we continue to develop exciting, new services that are breaking the mould of traditional service provision in this sector.

About the role

The focus of the role will be on digital campaigns and organising and promoting fundraising events to generate new income streams for the charity. These new income streams will allow us to move away from reliance on our core funding and enable us to diversify into areas necessary for us to aim for our strategic goal and reach more clients. 

This role will work closely with the Digital Communications Manager and Service Managers to develop, lead and achieve buy-in on all campaigns and events.

The Fundraiser will build on relationships with existing donors and corporate sponsors and establish further networks of supporters, raising the profile of Staying Put and securing further funding.

Other areas of the role will include identifying and submitting applications for prizes and awards, preparing funding proposals, helping to shape the fundraising strategic plan and reporting on the success of campaigns. 

Part-time, 18.75 hours per week, over 3 days. £30,900 FTE per annum.

About you

We are looking for someone with significant experience in a fundraiser role who has proven knowledge and examples of running and evaluating digital fundraising campaigns. Knowledge of domestic abuse and sexual violence, the impact it has on victims and issues they face, would be an advantage.

Our ideal candidate will have strong interpersonal skills, with the ability to engage, influence and persuade new and existing supporters of Staying Put. You will need to be a self-starter with excellent communication skills. Our ideal candidate will be able to problem solve in dynamic situations and have a creative approach to income generation.

We are looking for a passionate and enthusiastic fundraiser who can generate, develop and run fun and interesting campaigns and events that will create buy-in across a range of audiences.

You will be able to work with initiative, have a high level of self motivation with a “can-do” attitude but who can recognise, work with and develop their strengths within a team.

About us

With over 24 years solid experience of helping survivors of domestic abuse, Staying Put are part of an exciting and innovative, multi-agency partnership working together with Family Action and Women Centre, to develop a ‘one system approach’ to families affected by domestic abuse and sexual violence.

We are proud to provide vital support and services to men, women and children of Bradford who are survivors of domestic abuse and sexual violence. We help people have better lives – and you can too.

We are looking for enthusiastic, experienced, engaged and highly motivated people to join our expanding team.

Be part of an organisation that makes a difference and where 84% of colleagues agree or strongly agree they feel valued and appreciated.

We want to be a great place to work so have attractive benefits;

• 30 days annual leave, plus 8 bank holidays (pro rata) and Birthday Leave
• Employee Assistance Programme
• Workplace pensions and financial benefit app
• Training and development opportunities
• Enhanced maternity pay after 1 year
• Healthcare scheme after probation
• Flexibility and hybrid working where possible
• Death-in-service benefit
• Employee discount scheme & wellbeing platform
• Free on-site parking at most sites

Closing date: 5pm Monday 1st June 2026

Shortlisting date: Wednesday 3rd June 2026

Interview date: Thursday 11th and Tuesday 16th June

Location: Loughborough, England (Travel required to all Baca Services locations)

Contract Type: Permanent

Salary: £26,750 per annum

Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Start date: June 2026

About Us:

Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.

Role Overview:

As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities:

• Support young people using trauma-informed approaches (including PACE and recovery models)
• Promote safety and safeguard young people from exploitation and harm
• Support emotional wellbeing, independence, and life skills development
• Encourage engagement in education, training, and community activities
• Maintain accurate and compliant records
• Work closely with social workers, schools, and partner agencies
• Contribute to a reflective, learning-focused team culture
• Be a role model, offering care and compassion without discrimination.
• Plan and participate in day trips and annual residential weeks.

Requirements:

• Alignment with Baca’s values and mission.
• Ability to respond to change and work as part of a diverse team.
• Self-motivated, proactive, and able to take initiative.
• Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking, young people.
• Relevant training or willingness to complete essential training within the first year.
• Experience working with young people, especially in cross-cultural settings.
• Excellent communication, organisational, and ICT skills.
• Driving licence and access to a car.
• Enhanced DBS check required.

Personal Attributes:

• Approachable, reliable, and a strong team worker.
• Supportive, responsible, and personable.
• Flexible and able to work occasional evenings and weekends.

Holidays and benefits:

• 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
• Pension scheme
• Health & Wellbeing programme
• Free parking
• Casual dress

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.

Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

Main Purpose of Role:

· Devise and implement a mixed programme of community fundraising activities, to generate a sustainable source of unrestricted income to meet agreed targets.

Specific Responsibilities:

• Launch, implement and run innovative income generating projects to maximise donations to SWA, to look after relationships with existing donors and build on relationships created to ensure fundraising potential is optimised.
• Set up and manage a volunteer community fundraising team
• Organise and manage community fundraising activities (including digital) and events to maximise all fundraising opportunities and work to raise the profile of the SWA.
• Keep abreast of developments in the third sector relating to fundraising and have an awareness of the local competition for donations.

General Responsibilities:

Responsible for the Health, Safety and welfare of yourself and your colleagues, ensuring the duties and responsibilities are clearly understood and that legislative requirements are adhered to.

• Respect the confidentiality of all information obtained in the course of duties, perform and refrain from disclosing such information without written consent from management, except where disclosure is required by order of a Court of law.

• Maintain professional competence by complying, at all times, with the training and competence procedures set down by the Organisation. Generally, keep abreast of developments affecting your duties and responsibilities.
• Be aware of the Organisation’s Equal Opportunities Policy regarding both employees and service users to assist in eliminating all areas of inequality and discrimination.
• Become familiar with the aims, ethics and aspirations of the Organisation and to sustain and promote them. Participate enthusiastically in the growth and prosperity of the Organisation.
• Undertake any other business development/funding duties, as directed that can reasonably be accommodated within the salary range for the job and your expertise.

Job Description and Review

The job description reflects the present requirements of the post.  The description will be reviewed in consultation of the job holder as and when the duties and responsibilities change.  Such review will normally also take place at the Annual Appraisal Meeting.

Desirable

• Charity fundraising qualification
• Membership of Institute of Fundraising or other relevant professional body.
• Ability to speak Welsh

Essential

Experience 

• Minimum of two years’ experience in community fundraising with a proven track record of achieving funding target
• Experience in planning, organising and delivering fundraising campaigns, events and activities
• Developing and evaluating new opportunities for partnerships and community fundraising
• Raising funds via social media activities/digital marketing
• Experience of managing or working with volunteers to support fundraising activities

Knowledge

• Charity community fundraising
• Donations
• Proven knowledge of online fundraising tools, digital marketing and social media
• Regulatory knowledge to include Gift Aid, general data protection regulations and fundraising best practices.

Skills/Personal Qualities

• Proficiency in Microsoft Office, and experience with Customer Relationship Management software systems.
• Numerate and attentive to detail, with the ability to maintain accurate records
• Good networking skills
• A proactive self -starter who is able to work on their own initiative, managing and prioritising their work to meet agreed deadlines and targets
• An excellent communicator, with persuasive, engaging and creative writing skills
• Understanding of, and enthusiasm for, SWA’s work, mission and values
• A passion to raise funds for SWA

Other

• Full UK driving licence and access to a suitable vehicle
• Able to lift and transport equipment
• Willingness to travel locally and to work occasional evenings and weekends

At KCLSU, our vision is to create a future where every student has the opportunity to thrive. With our members, we are a union of students where individuals love their university experience, are involved in shaping the future, and have the power to make change and connect to each other. We work to achieve this in a way that is aligned to our values - Inclusive, Collaborative, Open and Brave. These values guide how we behave, and how we go about our work.

As the Culture, Faith & Identity Communities Coordinator, it will be your role to support our 3,600 Student Leaders, Volunteers and Representatives who lead our 400 Student Groups. You will help students develop their leadership skills, build strong and inclusive communities through community cohesion, strengthen partnerships and collaboration, and ensure their groups remain compliant with relevant policies and procedures.  

This role will also be responsible for supporting and developing KCLSU Student Groups which include:

• Cultural Heritage & Nation Societies
• Faith & Spirituality Societies
• Identity & Community Societies

To apply for this role, please complete an application form, including a personal statement detailing how your skills and experience meet the person specification. 

To be eligible for this role, you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport or visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union.  

REF-228 468