Service coordinator jobs

CRM Product Manager 

Contract type: Permanent – 35 hours per week 

Location: London, United Kingdom.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 
 

Salary: £57,415 - £60,436 per year with excellent benefits

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The CRM Product Team at WaterAid UK drives data-led fundraising and campaigning by collaborating across departments to ensure our Dynamics365 CRM system meets business needs. 

About the role 

As our CRM Product Manager, you will define and deliver a visionary CRM strategy that empowers WaterAid’s fundraising success, working closely with technical teams, fundraising stakeholders, and global partners to drive sustainable change. 

In this role, you will: 

• Set and lead the CRM vision for WaterAid UK and work with international colleagues on a global CRM strategy. 
• Define and own the CRM roadmap, aligning it with strategic priorities and ensuring a well-managed product backlog and measurable outcomes. 
• Lead and develop the CRM Product team, fostering a high-performing culture and delivering a best-in-class platform for fundraising operations. 
• Act as a trusted advisor, championing CRM benefits and ensuring the platform supports income growth across key fundraising channels. 
• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Proven experience with Microsoft Dynamics or other enterprise CRM platforms, and a clear understanding of how CRM drives fundraising strategy. 
• Strong business and systems analysis skills, including the ability to write effective user stories and translate requirements into actionable solutions. 
• Demonstrated ability to lead and motivate teams through technology transformation, with experience in stakeholder management and navigating change. 
• Excellent communication and negotiation skills, with the ability to work across diverse cultures and manage supplier relationships and budgets effectively. 

Although not essential, we’d prefer you to have: 

• Knowledge of fundraising-specific CRM services such as GiftAid, Direct Debits, BACs, event and supporter management. 
• Experience with extract, transform and load (ETL) processes, particularly handling large batch data operations. 
• Hands-on experience developing solutions within Microsoft Dynamics CRM. 

Closing date: Applications close 12:00pm UK time on the 25th of July. Interviews are expected to take place 04 of August 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. 

Our benefits: 

• 36 days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybridworking arrangements 
• Season ticket loan 
• Free annual eye tests 
• Give As You Earn charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

Our global commitment:

Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued. 

Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life. 

Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees. 

Together, we’ll change the world through water.

Join us and be part of the change !

Are you interested in being part of a team making a tangible difference in Norfolk? Can you harness technology, data, and communication strategies to amplify community impact? Do you have experience in CRM, data analytics, and systems optimisation? If so, you might just have found your dream job.

This new role is pivotal to Norfolk Community Foundation’s desire to harness technology, data, and communication strategies to amplify community impact.

About the role

The Head of Digital Transformation and data strategy reports to the Director of Finance and Operations and is part of the Senior Management Team working closely with the Chief Executive.

Key responsibilities will include:

• Modernising systems and workflows to enhance organisational efficiency and resilience.
• Leveraging data insights to inform strategic decisions.
• Strengthening digital communications for stakeholder engagement.
• Driving responsible innovation, including AI and automation, to improve efficiency and impact.

About you

We are looking for someone with a strong track record in strategic leadership and digital transformation, who can confidently set a vision and drive innovation across an organisation. You will be experienced in managing CRM systems (particularly Salesforce), data analytics, and optimising systems to improve performance and efficiency.

You will have excellent analytical and problem-solving skills, with the ability to translate complex data into meaningful insights and actions. A deep understanding of cybersecurity, GDPR, data governance, and risk management is essential, as is a forward-thinking approach to emerging technologies, including AI and automation. This is a fast-paced role that requires initiative, adaptability, and a passion for continuous improvement.

What can we offer you?

We have a range of benefits that we offer our staff, including:

• 25 days holiday (pro rata) plus bank holidays.
• Up to 3 ‘Development Days’ a year to pursue passions, volunteering or learn new skills.
• Flexible working options available.
• A health and wellbeing plan, providing money back on optical, dental, physiotherapy and more, access to advice and support, and discounts and rewards from hundreds of leading retailers, restaurants and destinations.
• Pension scheme.
• Death in service cover.
• Training and development opportunities.
• Visits to see the impact of the difference the Foundation is helping to make happen.

Who are the Norfolk Community Foundation?

We are a local charity with a clear vision of strengthening communities from the bottom up to make Norfolk a vibrant and fairer place to live. Working in partnership with local charities and community groups by providing them with funding, leadership and guidance, we help to inspire local people and those with an interest in Norfolk to give funds, time and resources to support their communities.

Job Title: Chief Operating Officer (COO)

Location: Remote (UK-based preferred)
Travel: Travel to Calais and UK operational sites required
Contract: Full-time, permanent
Salary: £40,000 per annum
Deadline to Apply: 16 July 2025
How to Apply: Please submit your CV and a cover letter outlining your suitability for the role and motivation for working with Care4Calais.

About Care4Calais

Care4Calais is a volunteer-led humanitarian charity providing essential aid and support to refugees and asylum seekers in Northern France and across the UK. Founded on principles of dignity, compassion, and solidarity, we are committed to creating a fairer, more inclusive society for those seeking refuge.

From providing warm clothing, English classes to legal access, education, and social support, we work tirelessly—through a network of grassroots volunteers and a small, dedicated staff teams—to deliver life-changing help to displaced people. With operations in Calais, Dunkirk, and over 70 locations in the UK, our impact is wide-reaching and continually growing.

About the Role

We are seeking an exceptional Chief Operating Officer (COO) to lead and oversee the strategic delivery of Care4Calais’ operational (direct aid provision) work across all regions. This is quite a newly created role that will play a central part in shaping the charity’s growth, resilience, and day-to-day effectiveness—ensuring our humanitarian aid reaches those who need it most.

The COO will work closely with the CEO, Senior Leadership Team, and Trustees, to develop internal systems, guide operational teams, maintain consistency across all projects, and strengthen our digital communications, training, safeguarding, and volunteer engagement. You will also play a key leadership role in fostering innovation, implementing policy, and coordinating multi-regional delivery across the UK and Northern France.

This is a remote-based role, but regular travel to operational sites in Calais and around the UK is essential to ensure quality, cohesion, and morale across our field teams and volunteer network.

Key Responsibilities

➣ Strategic & Operational Leadership

• Oversee the delivery of all operational activities across the UK and French field sites, ensuring they align with Care4Calais’ mission, values, and strategic goals.

• Lead and support UK Field Operations Managers and France Operations Coordinators in planning and executing aid distributions, support services, and community engagement.

• Monitor performance across regions, using data and feedback to drive improvements in impact, efficiency, safety, and volunteer satisfaction.

➣ Volunteer Coordination & Digital Community Oversight

• Supervise volunteer communication channels, including Facebook groups, WhatsApp chats, and other platforms, ensuring all messaging is consistent, safe, and in line with our organisational tone and values.

• Support the recruitment, onboarding, training, and retention of a diverse and inclusive volunteer base.

• Work daily with Field Operations Managers to provide hands-on guidance, motivation, problem-solving and support for regional leads and volunteer teams.

➣ Training, Safeguarding & Compliance

• Develop, maintain, and implement comprehensive training programmes for volunteers to ensure service quality, safety, and dignity for people seeking asylum.

• Ensure that safeguarding policies are understood by all team members, staff and volunteers alike, and rigorously implemented, acting as a point of escalation for issues that arise.

• Oversee incident reporting processes, risk assessments, and other compliance-related procedures to safeguard both volunteers and people seeking asylum.

➣ Organisational Development & Governance

• Contribute to strategic planning and policy development with the CEO, and SLT.

• Identify opportunities for innovation in service delivery, volunteer management, and infrastructure.

➣ Field Engagement & External Representation

• Conduct regular visits to UK and French operational sites, meeting with local teams, assessing needs, and providing in-person leadership and support.

• Represent Care4Calais in meetings with partner organisations and local authorities, and at public events.

Person Specification

Essential

• Demonstrable experience managing multi-site teams.

• Strong leadership, organisational and communication skills, with the ability to delegate effectively and manage competing priorities.

• Deep understanding of issues affecting asylum seekers, displaced people, or those facing immigration challenges.

• Commitment to anti-racism, inclusivity, and the promotion of human rights.

• Ability and willingness to travel frequently to field operations across the UK and Calais.

Desirable

• Proven experience in a senior operational, COO, or equivalent leadership role within the charity, humanitarian or grassroots community sector.

• Experience working with refugee communities or within the UK asylum system.

• Understanding of safeguarding, compliance, and humanitarian best practices.

Equality & Safeguarding

Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of immigration system.

All appointments are subject to enhanced safeguarding checks.

Lived Experience Inclusion

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment).

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

We’re looking for a proactive and capable People Operations Manager to manage the day-to-day HR and volunteer operations at our charity. You’ll play a key role in supporting our staff and volunteers, ensuring smooth processes, legal compliance, and a welcoming, well-run office environment.

What You’ll Do:

- Oversee recruitment, onboarding, and support for staff and volunteers

- Manage HR systems and workforce data

- Coordinate learning and development, ensuring compliance and CPD

- Act as site manager for our office, ensuring H&S and legal compliance

What You’ll Bring:

- Experience managing people and processes with professionalism and care

- Strong organisational and communication skills

- A proactive, can-do attitude and ability to juggle priorities

- Knowledge of HR, H&S, and volunteer best practice

Are you an experienced marketing professional, keen to make a difference and implement an exciting fundraising strategy?

At the Royal British Legion we’re looking for a passionate and skilled marketing manager to join our Fundraising Directorate and lead a talented team driving supporter acquisition as our Senior Supporter Acquisition Manager. This is a unique opportunity to shape the future of our fundraising efforts and play a vital role in supporting the Armed Forces community.

The Supporter Acquisition team is responsible for attracting new supporters through a wide range of appeals, products, and marketing channels. We’re looking for someone with a strong background in multi-channel marketing campaign management, ideally within the charity or not-for-profit sector, who can bring strategic insight, creativity and drive to enhance our programmes.

In this role, you’ll lead an experienced team of two managers and two co-ordinators, as well as relationships with key suppliers.  The marketing programmes include face-to-face fundraising (from stands in retail space or expos/outdoor events and door-to-door), DRTV advertising, print campaigns, payroll giving and 3rd party marketing.  You will also oversee development projects that may involve digital fundraising initiatives. A standout aspect of the role is leading in the creation of advertising for the Poppy Appeal—the nation’s largest and most iconic charity appeal.

As a seasoned senior marketing professional, you’ll hit the ground running, leading your team to deliver and optimise marketing plans while helping to shape acquisition strategies and inform supply needs. You’ll lead by example, providing confident leadership, coaching, and motivation to your team, and working collaboratively to ensure supporter acquisition campaigns are effective and aligned with strategic goals.

You’ll be comfortable with complexity, diving into the detail of a wide and varied portfolio of appeals and products. From campaign planning and performance tracking to systems, budgeting, and KPIs—you’ll bring a strong grasp of operational delivery as well as strategic oversight and the ability to confidently navigating challenges. 

The Royal British Legion holds a special place in the hearts and minds of generations of people in society.  As the largest military charity in the UK and home of the extraordinary Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years.  Our mission remains vital today as we assist veterans, serving personnel, and their families with increasingly complex needs.

You will be contracted to our London, Haig House, Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Please note that all aplications must be made through our website. Applications submitted elsewhere will not be considered.

Location: RSPCA Chesterfield Animal Centre, Chesterfield, S41 0HL (with potential for hybrid working from home up to two days per week)
Salary: £30,000 – £35,000 per annum
Hours: 37.5 hours per week Monday to Friday. Other flexible working arrangements that meet the operational needs of the Branch may be considered. Occasional overtime and/or weekend and Public Holiday working may be required, and this may be outside of normal working hours.
Job type: Full Time – Permanent
Closing date: Interviews will be carried out on a rolling basis as applications are reviewed and we reserve the right to close this vacancy at any time

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We are looking for a special person to undertake an exciting new role within our passionate team of people dedicated to transforming the lives of animals in need. 

You will be responsible for the successful expansion of our existing income streams in line with our fundraising strategy and nurturing successful, long-term relationships with our supporters, donors and key stakeholders. 

Key to the success of the role will be the ability to identify development opportunities for our individual giving, legacy giving, grant funding and corporate donor programs as well as opportunities for special appeals to maximise our exposure throughout our whole catchment area. 

The role will work closely with other members of the established team to utilise the potential of our Community Fundraising Volunteers and Content Creator Volunteers identifying opportunities for them to maximise their contribution to the Branch’s activities and ensuring their efforts are recognised appropriately. 

Your existing communication skills will be put to good use acting as an ambassador for the charity, representing us at key events as well as reporting performance to the Board of Trustees. 

This role is pivotal to ensuring the successful operation of the charity into the future and provides a chance to make a real and lasting difference to the lives of animals in need. There is potential to develop the role and shape the future direction of our fundraising activities.

Based at our newly rebuilt animal centre in Chesterfield but with scope also for hybrid working, you will have the opportunity to see our animal rescue, rehabilitation and rehoming work in day-to-day action. 

So, if you have the vision and experience to help us unlock new income streams to drive growth and together with the desire to make a real difference to the lives of animals and the people who care for them then we would love to hear from you.

Further details of the role and requirements are available in the Job Description and Person Specification that form part of the application pack on our website job vacancies page.

The Senior Operations Lead will be integral to managing and leading the charity’s operations. This role calls for an energetic and proactive leader who can supervise daily functions of our charity, enhance our systems and processes, ensure the organisation operates smoothly, and support the Director in the running of the organisation.

The ideal candidate will adopt a trauma-informed approach, reflect our values, and demonstrate enthusiasm and commitment to our mission.

Key Responsibilities

Trauma-Informed Champion

Strategic Leadership

Operational Management

Staff Management

Monitoring and Evaluation

Designated Safeguarding Officer

Policy and Procedure Oversight

Contracts and Agreements oversight

Volunteer Management

Governance

Systems and Processes

Health and Safety  

Data Protection

We’re looking for a passionate and experienced leader to head our sector support and grants team. You’ll bring strong project and people management skills, a commitment to social justice, and a track record of delivering impactful support to external partners. With experience in funder plus support, grant-making, and stakeholder engagement, you’ll help legal advice agencies thrive. This is a high-impact role guiding the development of our sector support programmes to ensure we best meet the needs of organisations providing vital legal help to those most in need. You’ll lead a small, dedicated team and work collaboratively across the organisation to deliver meaningful change.

See attached Recruitment Pack for more details.

Role - Zero Hours Children's Resource Worker

Hours - Variable and inconsistent including evenings and weekends

Salary - £12.77 per hour plus 15% Holiday Pay

Location - Applicants must be based in the Devon area to be able to cover carers and children support within Bude and Torquay.

TACT South West are looking for a children's resource worker to collaborate with them to support foster children and carers within Bude and Torquay. The ideal Children's Resource Worker will already have some experience in engagement and participation with vulnerable young people, care experienced children or have similar experience in child-facing settings. Experience of working with young people who are neurodiverse would be beneficial.  Activities would include completing one-one work with young people aged between 10-17 with life skills, healthy relationships, taking to activities, completing emotional literacy work. High level of flexibility required to cover weekends, evenings and bank holidays. Occasionally may be required to support with overnight residentials and night support within the foster home. Car driver and owning a car is essential. There will be opportunities for training and development for this role, as new workers join us at our organisation wide journey to become a fully trauma-informed organisation. The successful candidate will undertake essential  duties that will impact positively on the long-term outcomes for the young people and children in our care. This role is an essential part of the wider team, working in close partnership with parents, carers, young people, local authorities and their social workers. 

As a Zero Hours worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

Key duties and abilities for our Children's Resource Worker will include:

• Supporting interventions and activities to ensure stable placement arrangements
• Ability to transport children and young people to events, appointments and meetings (mileage reimbursed)
• Occasional participation in virtual and face to face events and occasional residential meet ups
• Ability to attend and assist with organising events and activities
• Understanding and maintaining knowledge of safeguarding and child protection policies and procedures
• Use of IT for email and communication
• Willingness to work flexibly, according to deadlines and needs of our families

Please see the Job Description and Information Pack for full details of the role.

An enhanced DBS clearance is required for this role, which TACT will undertake on your behalf. 

Closing: Midnight on Sunday 3rd August 2025
Interviews: Friday 8th August 2025 (via Microsoft teams)

Safeguarding is everyone’s business and TACT believe that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. TACT reserves the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Role - Zero Hours Children's Resource Worker

Hours - variable and inconsistent including evenings and weekends

Salary - £12.77 per hour plus 15% Holiday Pay

Location - Applicants must be based in the South Wales area to be able to cover carers and children support within Llanelli in the west to Monmouthshire in the East and up towards Brecon area.

TACT Wales are looking for a children's resource worker to collaborate with them to support foster children and carers in the region. The ideal Children's Resource Worker will already have some experience in engagement and participation with vulnerable young people, care experienced children or have similar experience in child-facing settings. High level of flexibility required to cover weekends, evenings and bank holidays. Occasionally may be required to support with overnight residentials and night support within the foster home. Car driver and owning a car is essential. There will be opportunities for training and development for this role, as new workers join us at our organisation wide journey to become a fully trauma-informed organisation. The successful candidate will undertake essential  duties that will impact positively on the long-term outcomes for the young people and children in our care. This role is an essential part of the wider team, working in close partnership with parents, carers, young people, local authorities and their social workers. 

As a Zero Hours worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

Key duties and abilities for our Children's Resource Worker will include:

• Supporting interventions and activities to ensure stable placement arrangements
• Ability to transport children and young people to events, appointments and meetings (mileage reimbursed)
• Occasional participation in virtual and face to face events and occasional residential meet ups
• Ability to attend and assist with organising events and activities
• Understanding and maintaining knowledge of safeguarding and child protection policies and procedures
• Use of IT for email and communication
• Willingness to work flexibly, according to deadlines and needs of our families

Please see the Job Description and Information Pack for full details of the role.

An enhanced DBS clearance is required for this role, which TACT will undertake on your behalf. 

Closing: Midnight on Sunday 3rd August 2025
Interviews: Tuesday 12th August 2025 (via Microsoft teams)

Safeguarding is everyone’s business and TACT believe that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. TACT reserves the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Swydd - Gweithiwr Adnoddau Plant Dim Oriau

Oriau - amrywiol ac anghyson gan gynnwys gyda’r nos ac ar benwythnosau

Cyflog - £12.77 yr awr a Thâl Gwyliau o 15%

Lleoliad - Rhaid i ymgeiswyr fod wedi'u lleoli yn Ne Cymru i allu darparu cefnogaeth i ofalwyr a phlant, o Lanelli yn y gorllewin i Sir Fynwy yn y Dwyrain ac i fyny tuag at ardal Aberhonddu.

Mae TACT Cymru yn chwilio am weithiwr adnoddau plant i gydweithio â nhw i gefnogi plant maeth a gofalwyr yn y rhanbarth. Bydd gan y Gweithiwr Adnoddau Plant delfrydol rywfaint o brofiad o ymgysylltu a chyfranogi gyda phobl ifanc agored i niwed a phlant sydd â phrofiad o ofal, neu bydd gan yr unigolyn brofiad tebyg mewn lleoliadau sy’n delio â phlant. Mae angen lefel uchel o hyblygrwydd i weithio ar benwythnosau, gyda'r nos ac ar wyliau banc. O bryd i'w gilydd, efallai y bydd gofyn i chi gynorthwyo gyda digwyddiadau preswyl dros nos a chymorth gyda’r nos yn y cartref maeth. Mae'n hanfodol eich bod yn gallu gyrru car ac yn berchen ar gar. Bydd cyfleoedd ar gyfer hyfforddi a datblygu yn y swydd hon, wrth i weithwyr newydd ymuno â ni ar ein taith i ddod yn sefydliad sy’n gwbl ystyriol o drawma. Bydd yr ymgeisydd llwyddiannus yn ymgymryd â dyletswyddau hanfodol a fydd yn cael effaith gadarnhaol ar ganlyniadau hirdymor y plant a’r bobl ifanc yn ein gofal. Bydd deiliad y swydd hon yn rhan hanfodol o’r tîm ehangach, gan weithio mewn partneriaeth agos â rhieni, gofalwyr, pobl ifanc, awdurdodau lleol a’u gweithwyr cymdeithasol. 

Fel gweithiwr Dim Oriau gyda TACT, byddwch yn rhan o’n tîm anhygoel o weithwyr proffesiynol sy’n gweithio gyda gwerthoedd ein sefydliad wrth galon eu hymarfer bob dydd. Gallwch weld ein gwerthoedd yma.

Bydd prif ddyletswyddau a galluoedd ein Gweithiwr Adnoddau Plant yn cynnwys:

• Cefnogi ymyriadau a gweithgareddau i sicrhau trefniadau lleoliadau sefydlog
• Gallu cludo plant a phobl ifanc i ddigwyddiadau, apwyntiadau a chyfarfodydd (ad-delir costau teithio)
• Cymryd rhan o bryd i’w gilydd mewn digwyddiadau rhithiol ac wyneb yn wyneb a chyfarfodydd preswyl achlysurol
• Gallu mynychu a helpu i drefnu digwyddiadau a gweithgareddau
• Deall a chynnal gwybodaeth am bolisïau a gweithdrefnau diogelu ac amddiffyn plant
• Defnyddio TG ar gyfer e-bost a chyfathrebu
• Parodrwydd i weithio’n hyblyg, yn unol â dyddiadau cau ac anghenion ein teuluoedd

Edrychwch ar y Disgrifiad Swydd a’r Pecyn Gwybodaeth i gael gweld manylion llawn y swydd.

Mae angen archwiliad manwl gan y Gwasanaeth Datgelu a Gwahardd ar gyfer y rôl hon, a bydd TACT yn gwneud hyn ar eich rhan. 

Dyddiad cau: Hanner nos, nos Sul 3 Awst 2025
Cyfweliadau: Dydd Mawrth 12 Awst 2025 (drwy Microsoft Teams)

Mae diogelu yn fusnes i bawb ac mae TACT yn credu mai dim ond y bobl sydd â’r sgiliau a’r gwerthoedd iawn ddylai weithio ym maes gwaith cymdeithasol.  Fel rhan o ymrwymiad TACT i ddiogelu, rydym yn archwilio sgiliau, profiad, cymwysterau a gwerthoedd darpar staff mewn perthynas â’n gwaith gyda phlant ifanc agored i niwed.  Rydym yn defnyddio dulliau recriwtio trwyadl a chyson i helpu i ddiogelu pobl ifanc TACT.  Disgwylir i’n holl staff weithio yn unol â pholisïau diogelu TACT.

Nid yw TACT yn derbyn dogfennau CV digymell gan asiantaethau recriwtio allanol nac yn derbyn y ffioedd sy’n gysylltiedig â nhw. Mae TACT yn cadw’r hawl i newid dyddiad cau’r swydd ar ôl i ni gael digon o geisiadau, felly rydym yn eich cynghori i gyflwyno eich cais cyn gynted â phosibl er mwyn osgoi cael eich siomi.

Bromley Experts by Experience is a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

You would be joining a small, committed team of staff who are passionate about creating more inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society and realise our rights.

As Youth Transition Worker, you will be working with young Disabled people in schools/colleges and the local community to support them to navigate the transition to adulthood. You will lead on co-producing workshops and events with young Disabled people to ensure they have the skills and knowledge they need to make this transition successfully.

Position: Youth Transition Worker

Responsible to: Deputy CEO

Location: You will be based in our office in Anerley. During term time, you will be visiting four Bromley schools weekly. In addition, you will need to be able to travel to other Bromley venues as required and occasionally further afield. Some hybrid working may be possible in this role in consultation with your line manager.

Hours: 28 hours per week

Salary: £29,300 per year pro rata to 28 hours per week (35 hours FTE)

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply:

Please visit our website to complete an application form with a supporting statement that gives examples of how you meet each criteria in the person specification.

Shortlisted candidates will be invited to lead a short session with a group of young Disabled people at our Anerley office on Monday 11th August 2025. Details of what is required for the session will be sent with the interview invitation.

Successful candidates will then be invited to an online interview on Wednesday 13th August 2025.

Closing date: 11.59pm on Thursday 31st July 2025.

What you will be working on:

• Plan and deliver accessible and engaging workshops within schools/colleges, taking the access needs and learning preferences of young Disabled people into account.
• Establish a working group to develop a Youth Forum for young Disabled people in the Borough to campaign and have influence around issues that affect them.
• Develop connections with other youth organisations to organise workshops in school holidays that appeal to young Disabled people.
• Promote our free membership and volunteering opportunities to young Disabled people.
• Develop the skills of young Disabled people so they can take up positions on our Trustee Board.  
• Support young Disabled people to regularly evaluate the project and ensure that this data is updated on our database in a timely manner.

This job is for you if:

• You have personal lived experience of being Deaf and/or Disabled.
• You have experience of working with young people with a diverse range of needs to build their confidence and resilience.
• You can show empathy with young people and an understanding of their needs, empowering them to overcome barriers to reach their potential.
• You have understanding of the importance of safeguarding and working with people who might be ‘at risk’.
• You have strong organisational and time management skills, including being able to problem-solve, show initiative, meet targets and plan and prioritise your workload. 
• You have excellent communication skills, including an ability to adapt and tailor communication for people with varying access needs.
• You are able to cope with limited resources, seize opportunities and think creatively.​
• You are willing and able to travel frequently across Bromley to schools/colleges and local community venues.

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC has been operating in the Middle East (ME) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman.
 

About the job

The Area Manager (AM) is responsible for the coordination, management, development, and representation of DRC programming in the North or South of Yemen. S/he will oversee program implementation according to DRC strategies in Yemen and ensure that operations are implemented within DRC’s regulations, procedures, guidelines, and strategy; enable a productive and accountable relationship with beneficiaries, communities’ leaders/representatives, relevant governmental authorities, regional coordination teams (RCTs), sub-national clusters, donors, national and International NGOs and UN Agencies.  The AM is DRC’s primary representative with relevant actors in the area of responsibility; s/he is the line manager for all staff with area responsibilities and s/he is responsible for ensuring a result-oriented team. The incumbent will also ensure a safe environment for DRC staff, beneficiaries and assets through a proactive-acceptance approach using DRC’s security framework. 

Duties and Responsibilities:

Representation and Coordination  

• Participate in SMT representing Area of Responsibility (AOR)
• Represents all aspects of programs and operations and has overall accountability for their AOR 
• Act as the primary DRC representative at the area level and actively participate in all relevant fora/meetings
• Foster relationships with Government authorities and other relevant stakeholders in the area of operation
• Develop, implement, and regularly revise a DRC engagement strategy aligned to the National Strategy  
• In coordination with the CD, Head of Program, and Advocacy advisor ensure that the DRC program in the area contributes to DRC´s advocacy efforts, nationally, regionally, and internationally. 
• Maintain close working relationships with donors, national and international organizations, and local counterparts. 

​

Management  

•  Line manages area support and program staff ensuring inter-department co-ordination; 
• Enable an effective team through result-oriented management systems, providing leadership, on-job capacity building and designing staff development strategies.
• Ensure detailed capacity building plan for staff is in place and regularly followed up on;
• Closely coordinate with the senior management team and sector coordinators ensuring regular information flows, adherence to sector strategies, proposal development processes and safety regulations.
• Encourage a positive, innovative, and mutually supportive team spirit amongst the area team. 

​

Programme development  

•  Lead the process of adapting DRC national strategy to the local context and circumstances in coordination with the Head of Programme and Technical Coordinators
• Support in developing DRC’s program in the area of operation and provide technical and context-specific input for fundraising efforts;  
•  Provide regular analysis on the context and humanitarian situation in the area for the development of project proposals and safety assessments.  

Local Partnerships

•  Lead the identification of local partners within AOR for sector-specific interventions
•  In coordination with the Partnerships & Localization unit, support the capacity assessment of partners and the development of tailored capacity building plans
•  Manage local partnerships at field level (within AOR) and ensure follow-up with partners on quality implementation, in line with DRC policies and procedures.

​

Safety and Security  

• Ensure a safe and secure environment for DRC staff, beneficiaries, and assets by ensuring the local security procedures are up to date and SOPs are being followed in line with the SMP and DRC policy, promoting regular staff training, providing safety and security analysis, recommendations, and follows-ups.  

​

Accountability 

• Ensure overall provision of and adherence to DRC policies, procedures, guidelines, donor regulations, systems and standard practices. 
• Promote compliance with DRC policies and practice with respect to safeguarding, code of conduct, safety and security, anti-harassment, and other relevant policies and procedures.

​

Operational  

• Provide leadership in overseeing of all logistical/procurement, HR/administration and office services activities and ensure their timely/efficient delivering, including office scale-up/scale-down based on funding and contextual changes.
• Lead on recruitment of senior staff in coordination with SMT, as appropriate.  
• Maintain oversight of narrative and budget development of proposals and concept notes.
• Ensure quality implementation of Core Competency programs ensuring optimal use of financial resources, regular project follow up, reporting, among other tasks. 
• Responsible to ensure Area Office compliance with internal procedures and donor regulations.
• Support the roll-out of new modules and continuous functioning of DRC Dynamics (Enterprise Resource Planning System)

​

Reporting 

• Comply with internal reporting requirements, contribute to, and provide quality assurance and timeliness of external reports from area of operation; 
• Participate in DRC internal coordination mechanisms (e.g. SMT, Programme meetings, etc.) as required. 
•  Strengthen efforts to document the impact of DRC activities in the area. 
   

About you

To be successful in this role you must have:

• Minimum 5 years of experience managing a large team 
• Minimum 5 years of experience in project implementation 
• Experience working in fragile context and insecure environments
• Experience developing and implementing organizational strategy
• Previous experience in Yemen or within the Middle East is considered an asset

In this position, you are expected to demonstrate DRC’ five core competencies: 

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: You act in line with our vision and values. 

Moreover, we also expect the following:

Required Qualifications:

• Post graduate degree in relevant subject area 

 Languages:

• English fluent (to high standard)
• Arabic an advantage
   

Key stakeholders: (internal and external)

• Yemen Country Office
• Yemen SMT
• Regional Coordination Team
• Host Government

• Donors
• I/NGOs
   

We offer:

Contract length: Two years contract.

Band: E - manager

Duty Station: Aden or Hajjah  

Designation of Duty Station: Non-Family Duty Station

Start date: As soon as possible.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment.
 

Application process:

Interested? Then apply for this position by clicking on the apply button. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. 

Applications close on 22nd July 2025. 

For further information about the Danish Refugee Council, please consult our website 

Are you a strategic thinker with a talent for planning, inspiring others, and driving positive change? Zetetick Housing is searching for an exceptional Fundraising & Communications Manager to play a key role in shaping the future of our charity.

At Zetetick, you’ll do more than run campaigns—you’ll develop and implement forward-looking strategies that grow our reach and impact. You’ll bring clarity and purpose to fundraising and communications planning, set clear objectives, and ensure that every initiative aligns with our mission to support adults with learning disabilities and autism.

This is a role for someone who thrives on both big-picture thinking and operational delivery. You’ll analyse results, report on progress, and adapt your approach to achieve ambitious goals. As the champion of our story, you’ll inspire stakeholders, nurture lasting relationships, and empower your team to perform at their best.

We offer a flexible, supportive working environment that values wellbeing and personal development, with generous holidays and a true sense of purpose. Based in Lewes but we have offices in Croydon, Uckfield and St Leonards and our remit covers London and the South East.

If you’re ready to plan for impact, lead with strategy, and help shape brighter futures, we want to hear from you.

Apply now to join a team that believes in doing good—and doing it well.

Who are we?

The Global Foundations & Institutional Donors team is comprised of 12 colleagues working with either Institutional Donors or Foundations based in Copenhagen, Berlin, Brussels, Geneva and Kyiv. DRC funds come from a variety of sources - institutional donors such as the European Commission, UN agencies, and bilateral humanitarian and development funding envelopes from major donor countries, but increasingly also foundations - both Danish and International. Together with the rest of the department, the GFID team is working to increase DRC’s capacity and ambition to scope, expand, deepen, and strengthen partnerships and fundraising activities.
 

About the job

As Senior Partnership Advisor you will be part of the Global Foundation and Institutional Donors section (GFID) working directly with the Head of Global Foundation and Institutional Donors, colleagues based in HQ, DRC Representations in Geneva, Brussels and Berlin, and regionally with the Regional Business Development Coordinators. Your overall responsibility will be to support DRC’s capacity strengthening to maintain and improve donor relationships and fundraising efforts.

The Senior Partnership Advisor oversees the engagement and fundraising efforts focusing primarily on FCDO and the UK-based foundations, potentially there would also be some coverage of non-core donors like Irish Aid, Jersey Aid etc. You are tasked with undertaking analyses, elaborating donor intelligence, to inform and advise senior management and colleagues about partnership development as well as fundraising opportunities.
 

Your main duties and responsibilities will be:

Strategy

• Support design and advancement of the global donor engagement strategy based on the FCDOs’ donor trends and priorities, (and relevant non-core donors).
• Mapping and scoping of UK-based foundations with the support of the wider GFID team.
• Lead the development of donor-specific engagement action plans for the FCDO and relevant foundations and steer their implementation.

Partnership Engagement

• Lead on a strong and strategic partnership between DRC and FCDO at capital level and UK-based Foundations and engage proactively with FCDO (and relevant non-core donors) to address challenges and opportunities related to DRC’s partnership at global level and inform/advise ROs/COs accordingly. Develop tools and guidance to support engagement with FCDO
• Provide support and expertise to DRC country and regional operations on the partnership.
• Represent DRC in dialogues with core donors on regulatory frameworks and actively participate in relevant events and coordination mechanisms with peer organisations or other networks and platforms.

Donor intelligence and knowledge management

• Monitor and analyse relevant trends and donor intelligence and provide strategic advice on possible impact and ways to adapt across all levels of the organization for FCDO, relevant UK foundations and /or non-core donors).
• Develop qualitative and quantitative analyses to feed into donor trends and global donor analyses, lessons learned, and other dissemination documents.

Partnership Management – externally and internally

• For FCDO funding, develop tools, platforms, and internal workflows for efficient strategic donor compliance (this includes maintaining DRC Insite donor pages, updating and publishing internal guidance tools such as Donorpedias, fact sheets etc.).
• Strengthen capacities of Grants Management Unit staff on FCDO policies and guidelines.
   

Occasional travel will be expected to DRC HQ, DRC representations or DRC country offices

About you

To excel in this role, you will have natural communication and social skills, including networking and the ability to influence. You are comfortable navigating internal stakeholders horizontally and vertically, and representing DRC externally with donors, peer organisations and in other forums.

You have strong knowledge of FCDO’s structure and funding priorities, including regulatory frameworks and contracting. This role calls for someone who is both a “thinker” and a “doer” - an ability to work on strategic-level analyses while being detailed as well as being results and service-oriented.

Moreover, we also expect the following:

Required

• Documented extensive experience with institutional donors and donor engagement, and in particular, FCDO
• Experience in engaging with philanthropic and private sector foundations
• Understanding of the links between compliance and building the image of a go-to organisation for donors
• Strong relationship building skills and proactive approach to partnership building and nurturing
• Experience with networking and representation at all levels
• Strong verbal and written communication skills with an ability to identify, address and communicate the core of an issue, even if very complex
• Experience in working in an international, multicultural work environment, experience at country or regional level
• Master’s degree in relevant field of study or equivalent in experience.
• The position is based in London. If the candidate is not already in London, you will need to be open to relocating.

Desirable

• Network among UK-based Foundations or experience working for or leading partnerships with UK-based Foundations
• Professional proficiency in languages other than English is an asset
   

We offer

Contract length: Initially 12 months, with a possibility of extension

Work location: London

Start date: October 1st, 2025

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national staff. 

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications:  August 10th, 2025 more information about the Danish Refugee Council, please visit our website drc.ngo.

We expect to conduct the interviews in the week starting August 18th.

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.