Skills and employment manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Starlight
No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.
Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.
We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.
Role Overview
Starlight has a long and successful track record of delivering high-profile, high-value special events, including the prestigious Blenheim Ball, Newbury Race Day, and until recently, the Highclere Clay Pigeon Shoot. These events are supported by influential committees and have played a critical role in raising income, stewarding donors and connecting supporters with our purpose.
With a gap in our Philanthropy team and maternity cover needed until around May next year, this 9-month fixed-term role exists to lead, develop and deliver Starlight’s flagship events at a senior level. Immediate responsibilities are for the Starlight Health Play Awards a key stewardship event in October; and the development of a Royal Palace Event to celebrate the 40th Anniversary of Starlight likely to be in November. There is also the opportunity to shape the Starlight Event Strategy, with the development of a new event building on the success of our Newbury Race Days and the development of our biennial activity with the Blenheim Ball Committee.
This is a senior, delivery-focused role designed for an experienced events professional who can hit the ground running. Working closely with the Starlight Team and Committees, you will bring leadership, strategic judgement and outstanding project management to ensure Starlight events continue to excel in reputation, income and supporter experience.
Please apply for this role through Charity Job with your CV accompanied by a supporting statement which demonstrates how your experience matches the person specification and highlights your most relevant, recent experience for this role.
In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.
The client requests no contact from agencies or media sales.
The Communications team is responsible for informing, inspiring and engaging the public by showcasing Alzheimer’s Research UK’s work, impact and mission across all channels. We lead the charity’s media and strategic communications activity—ensuring consistent, accurate and compelling storytelling that supports research, fundraising and organisational priorities.
We are seeking a Communications Manager, Research to join our Communications Team and line manage the Research Communications team. The Communications Manager, Research, leads the development and delivery of communications that promote and explain the charity’s research strategy, programmes and scientific impact. They act as the primary communications partner to the Research Directorate, shaping research narratives and overseeing high‑quality content that brings our science to life for diverse audiences.
Key Responsibilities:
Strategic Leadership & Planning
· Lead the development of communications strategies and plans for major research programmes, including: Blood Biomarker Challenge, Dementia Frontiers Fund, Clinical Accelerator, GRB, DDA, and research partnerships.
· Act as the senior communications partner to the Research Directorate, advising on messaging, positioning, risks and opportunities.
· Shape and maintain the overarching research narrative and storyline, feeding into organisational messaging, master slide decks and presentations.
· Ensure research communications plans align with organisational strategy and cross‑team communications activity.
Delivery & Oversight
· Oversee the creation of key research communications materials: Communication plans, FAQs, messaging documents, web content, reports and updates.
· Ensure content is scientifically accurate, engaging and accessible for a range of audiences, including supporters, partners, researchers and policymakers.
· Oversee communications planning around scientific conferences (e.g., AAIC, AD/PD), ensuring identification of key research outputs and coordinating content production.
· Work with the Content Team to deliver researcher‑friendly content and impact stories that articulate the charity’s scientific contribution.
Cross‑Team Collaboration
· Collaborate with Press, Content, Corporate Comms and Digital teams to ensure consistent messaging on research across all channels.
· Act as a research communications expert internally, supporting colleagues who need scientific context, messaging or guidance.
· Lead the planning and delivery of research‑specific social media content in partnership with digital colleagues.
Team Leadership & Management
· Line manage, coach and develop members of the Research Comms team, ensuring high performance, prioritisation and skills development.
· Translate broader departmental strategy into clear objectives and work plans for the team.
· Provide guidance and support on complex communication tasks and ensure quality assurance across all team outputs.
· Encourage continuous improvement in processes, systems and ways of working.
Governance, Risk & Resource Management
· Provide input into setting budgets for research communications activity and work within allocated resources.
· Identify comms risks around research announcements or projects and advise on mitigation strategies.
· Ensure compliance with organisational policies and regulatory requirements.
· Work with Metrics & Insights colleagues to set KPIs and evaluate performance of research communications activity.
Knowledge, skills and experience needed:
· Significant experience in communications, science communication or research engagement
· Scientific background or qualification
· Experience developing comms strategies
· Strong track record translating scientific information
· Experience managing staff or projects
· Experience advising senior stakeholders.
· Excellent written and verbal communication
· Strategic thinking
· Project management
· Ability to influence and build relationships
· Sound judgement
· Proactive, solution‑focused approach.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £45,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 2nd August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
ID: 1826 Service Manager
Service: Wigan Crisis Space
Salary: Starting at £37,211 and rising to £41,518 FTE per annum
Location: Wigan Crisis Space
Hours: 37 hours per week (full-time) – flexible across the week, hours will include some weekend and evening work
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the service delivery our Wigan Crisis Space that operates in Wigan town centre. The service operates from 3pm – 10pm , 7 days per week. There is an expectation that the post holder will work flexibly to meet the needs of the service. Please see Job Description for additional information.
The Wigan Crisis Space forms part of the Greater Manchester VCSE crisis pathway, we are non- clinical alternative to A&E. The focus of our work is to offer timely support to adults who are experiencing mental and emotional distress and suicide ideation. The Crisis Space is an out of hours service that creates a safe space for adults to access timely compassionate support from trained recovery workers.
The Service Manager will have responsibility to line manage two Team Leaders, and overall leadership for the staff team working within the service. We are looking for a values driven leader who can work closely with the Operational Manager to support and develop the service to increase our reach to adults who are experiencing a MH crisis.
Main Responsibilities:
· working within the Wigan Crisis Space to provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan
· ensuring that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing and social outcomes meaning that people will be healthier, safer, happier, more resilient, more independent and better able to enjoy life opportunities.
· Facilitating opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback and by using the feedback from this to create and implement a continuous development plan
Main Requirements (for details check the job description and person specification):
· Experience of managing and leading teams within health, social care, voluntary sector or community-based services, including supervision, performance management and staff development.
· Experience of working with adults experiencing mental health challenges, including safeguarding, risk management, partnership working and achieving positive service outcomes
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, adults, children, young people and funders.
·Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: 20th July 2026 at 5pm
Interviews are scheduled to take place on: Friday 31st July 2026 in Bolton.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Rita Croome.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas. We have a full time (35 hours pw) and part time (17.5 hours pw) position available as we are growing our team. This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.
You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
- Beneficial (but not essential): local knowledge/ experience of the Borough
What we offer
- £33,000 per year
- 30 days annual leave plus public holidays, (FTE)
- Employer pension contribution of 6%
- Supportive environment within a growing, dedicated team
- Meaningful, rewarding work supporting people into employment
- Expenses paid for mandatory travel during work hours.
- Flexible, paid Wellbeing Hour every fortnight (FTE)
What’s next
Before you apply, please note the following:
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We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
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To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
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Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
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If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Wednesday 29th July 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.
First stage interviews (telephone): 3rd - 6th August 2026
Final Stage interviews: 11th August in person in Edmonton.
Please upload your CV and answer our screening questions to outline why you wish to apply and how you meet the person specification.
Please note, we would be unable to proceed with an offer if incorrect information has been provided at application stage.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Retail Manager – The Hangar
The Wisdom Hospice | Rochester, Kent £32,000 - £34,000 per annum (dependent on experience) 37.5 hours per week 25 days annual leave plus bank holidays
This is no ordinary retail management role.
At The Wisdom Hospice, every sale helps fund exceptional hospice care for local people and their families. The Hangar is our flagship retail destination - a vibrant, large-format store that redefines what charity retail can be.
Forget traditional charity shops. The Hangar is a unique retail experience filled with high-quality donated stock, exciting discoveries, sustainable fashion, homeware treasures, and ever-changing displays. It is a destination for shoppers, bargain hunters, fashion lovers and supporters alike.
We're now looking for an exceptional Retail Manager to lead this thriving store and take it to the next level.
The Opportunity
This is a rare chance to put your own stamp on a high-profile retail operation while directly supporting a cause that changes lives.
We're looking for a creative, commercially-minded leader who can transform donated goods into compelling retail experiences, inspire customers to return time and again, and build a passionate team of staff and volunteers around a shared mission.
The successful candidate will have the vision to see opportunities where others see stock, the drive to exceed targets, and the people skills to create an outstanding customer experience every day.
What You'll Do
Drive Commercial Success
- Deliver and exceed sales and income targets
- Maximise the value of donated stock through effective pricing and presentation
- Create engaging promotions, events and seasonal campaigns
- Seek new opportunities to increase footfall and revenue
Bring Creativity to Life
- Develop eye-catching visual merchandising and store displays
- Create an exciting and inspiring shopping environment
- Use your flair for retail presentation to showcase stock at its full potential
- Support local marketing and social media activity
Lead and Inspire People
- Motivate, coach and develop a team of paid staff and volunteers
- Create a positive, energetic and inclusive culture
- Recruit and retain volunteers who share our passion
- Deliver outstanding customer service standards across the store
Ensure Operational Excellence
- Oversee day-to-day store operations
- Manage stock flow, rotation and gift aid processes
- Maintain excellent standards of health and safety, compliance and cash handling
- Keep the store looking professional, safe and welcoming at all times
About You
We're looking for someone who is as passionate about people as they are about retail.
You'll bring:
- Proven experience in retail management with responsibility for delivering sales targets
- Strong people leadership and team development skills
- A creative eye for visual merchandising and product presentation
- Excellent communication and relationship-building abilities
- Commercial awareness and sound business judgement
- Confidence using social media and digital tools
- A proactive, hands-on approach and a genuine passion for our cause
Experience in charity retail is highly desirable, but we would also welcome applications from talented commercial retail managers looking to move into the charity sector.
Additional requirements:
- Full UK driving licence
- Good standard of education (A-Level or equivalent)
- Enhanced DBS check required
Why Join The Wisdom Hospice?
This is more than a retail management position.
It's an opportunity to lead a store with real purpose, inspire a community of supporters, and generate vital income that helps deliver outstanding hospice care across Kent.
You'll be joining an organisation that is passionate about its mission, ambitious about its future, and committed to finding the right person to help make The Hangar the premier charity retail destination in the region.
Apply Now
If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.
Apply Now
If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.
Join The Wisdom Hospice and help turn retail success into life-changing care.
Hybrid – within commuting distance of one of our campuses in Beckenham, Blackburn, Birmingham, Bradford, Bristol, Doncaster or Redcar
Help attract and develop the teachers and leaders who will shape the future of education!
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system.
About the role
At the National Institute of Teaching, we are working to improve the quality of teacher and leader development at a system level. We believe teaching is a fundamental societal good, a privilege and a responsibility, and we are looking for a Senior Programmes Recruitment & Marketing Manager who can help us reach, engage and recruit the teachers and leaders who will make the greatest difference for children.
This is an exciting opportunity to lead national recruitment and marketing activity across our programmes, ensuring that our approach is ambitious, inclusive, evidence-informed and responsive to the needs of schools. You will oversee recruitment pipelines from initial interest through to programme commencement, using data and insight to improve performance, support regional teams, and ensure that the NIoT meets its recruitment targets across the country.
Working closely with the Director of Recruitment and Marketing, Programme faculties, Regional Principals, Associate Colleges and our Research and Best Practice function, you will play a key role in strengthening our national reach. You will lead strategic recruitment and marketing plans, support intervention in areas of need, champion inclusive and equitable recruitment practice, and ensure our messaging reflects the realities of schools, teachers and leaders.
We are looking for someone who combines strong strategic thinking with practical delivery. You will bring experience of leading recruitment, sales or income generation activity, designing and implementing strategy, working towards ambitious targets, and using data to drive improvement. You will also be an excellent communicator, confident working across teams and able to manage competing priorities in a fast-moving national organisation.
This is a hybrid role, with an expectation that the postholder will work from the office at least once a fortnight, and more frequently where required to meet business needs. The role also involves national travel, which may include overnight stays.
Key benefits
- Generous annual leave – 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service.
- Flexible working – we offer flexible start and end working times, with hybrid working in place for all roles.
- Pension – entry to the Local Government Pension Scheme.
- Salary sacrifice schemes – we offer salary sacrifice schemes for bikes, cars and tech!
- Lifestyle benefits – we offer discounts on gyms, cinema, retail and much more!
- Parenthood leave – we offer above the statutory minimum for maternity, adoption and paternity leave.
- Working environment – we have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
- Support – our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
- Development – we fully support the development of our staff and ensure that you have a high level of continuous professional development.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
For more information and to apply, please visit our vacancies page.
Closing date: 31 July 2026.
Interview dates: 10 and 11 August 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
As a condition of employment, this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.
The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001.Our founding purpose is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound. Our Mission is to develop the hope, optimism and self-esteem of young people so that they can: Lead healthy lives; Stay in School; Grow up to become independent productive adults; Have lofty aspirations and work to attain their innate potential.
Although we have recovered from the Covid 19 pandemic, the nation now faces the worst cost of living crisis since the 1950s, thanks to the Russian Ukraine war, and now the US Israel Iran one which have disrupted the global energy market. There is no denying that, in the UK, young people (YP) are being disproportionally affected. We are deeply concerned about the impact this crisis is having on the young people that we work with across the board.
The UK youth unemployment rate for 16-24-year-olds sits at a concerning 16.2%, an 11-year high. There are over 1 million young people not in education, employment or training (NEET). We know that high numbers of vacancies do not translate into opportunities for all young people, especially those from BAME background who already face discrimination in the labour market.
We are responding to this emerging issue, by working harder and smarter to support young people that we work with for whom the transition from formal education into employment is not automatic. We work to help this group have access to economic opportunities in these challenging times. We believe that our services bridge this gap and provide opportunities for young people to develop wider social, personal and self -management skills required for productive participation and integration into society. For additional information about the Trust and its programmes, please go to our website.
Job purpose: Provide a range of administration services to enable the Trust to operate its day-to-day activities, management and governance processes effectively.
Roles and responsibilities:
The main responsibilities of the job are:
· Provide administrative support to the Programme Manager, Trustees and Youth Board
· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records, research, and other general duties
· Assist implementation of the Trust’s charitable programmes e.g., by providing administration support to project teams and organising promotional activities.
· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up
· Proactively manage our website day-to-day and post to our social media, consulting where necessary. Produce leaflets, publicity and newsletters
· Support our organisation development plans by helping us research and implement any new policies, processes and best practice procedures required, and maintaining the database of evidence
· Suggest administrative improvements to support the smooth running of the charity and, when agreed, implement them
Key working relationships: The post holder will work with all the Trustees (but particularly the Trustee responsible for Communications), the Programmes Manager as well as the Trust’s finance service provider. The post holder will develop good working relationships with other stakeholders including our project delivery partners, members of the Youth Board and, in some cases, young people on or applying for our programmes.
Person specification -Specific experience or skill KEY: (E) Essential (D) Desirable
· Experience of organising own work effectively with limited supervision (E)
· Significant experience providing administrative support. Experience of working in a charity would be an advantage (E)
· Excellent digital skills, with the ability to learn new software and systems quickly and instruct others (E)
· Proficiency in Microsoft 365 including administering a system(E)
· Experience of organising and maintaining records, both on paper and digitally. (E)
· Ability to produce attractive documents and reports for a range of audiences adhering to our house style (E)
· Ability to work effectively with all our stakeholders, including young people from disadvantaged backgrounds (E).
· An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing
· Exceptional time and task management skills; calmness under pressure (E)
· Experience working in a pressured environment with lots of competing priorities (E)
Knowledge, qualifications
· Knowledge of good administrative practices (E)
· Knowledge of General Data Protection Regulations (E)
· An understanding of safeguarding of children, young people and vulnerable adults (E)
· Current DBS certificate (E but, for a suitable candidate, the post might be offered subject to a DBS being obtained)
· Degree or relevant experience of working in the charity/ Social sector (D)
Personal skills and abilities
· A highly organised person with attention to detail (E).
· Ability to organise own workload to reflect our charity’s priorities (E).
· Ability to communicate effectively with all people involved with the Trust (E).
· Remote working skills (E)
· Good report-writing and presentation skills (E).
· Commitment to equality, diversity, inclusion (E)
· Ability to research information (E)
· Proven ability to work on own initiative and mobilise/manage support from colleagues (E).
- Proactive, creative and innovative approach with high drive for results (E)
Personal qualities: Commitment to own continuing personal and professional development (E)
· Commitment to the vision, mission and values of DTT (E)
· Flexibility
- Commitment to effective relationship building and collaboration (E)
Application process
Please write no more than 1000 words explaining how your experience, qualifications and personal qualities fit you for this post. Also submit a CV which includes your full name, address, phone number and email address, your educational and work histories and the names of two referees, one of whom will normally be your current or latest employer. We will not seek references without asking your permission but any offer will be subject to satisfactory references.
Safer Recruitment
The Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. We are a non-partisan organisation and work with partners across the political spectrum to advance our mission.
Purpose
The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation’s mission of tackling low pay and insecure work.
The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact.
In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities. You will report to the Head of Communications.
As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.
Main Responsibilities
Contribute to CUK mission and its strategic objectives:
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Provide strategic oversight of the organisation’s media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success.
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Work alongside other Senior Managers across Citizens UK on cross-organisational activity including through the Senior Management Group
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Support the Living Wage Foundation’s Political Engagement Strategy by building and sustaining cross-party support for the organisation’s mission and objectives.
Situational awareness and research:
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Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed.
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Guide the team in proactive media monitoring, enabling timely responses to significant developments.
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Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences.
Strategy development:
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Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy.
Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training.
Reputational & risk management:
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Develop and manage the organisation’s risk register, offering strategic oversight and serving as a primary contact for crisis communications.
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Manage and respond to reactive media enquiries promptly, ensuring alignment with the organisation’s values and objectives.
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Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues.
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Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed.
Materials development and dissemination:
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Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation’s profile and the voices of workers and employers within the Living Wage movement.
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Ensure media outputs and communications reflect the organisation’s values and uphold a consistent voice.
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Create and refine key messaging for public communications, including FAQs and response guides.
Social media and website
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Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team.
External relationships (including media and press)
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Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage.
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Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts.
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Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage.
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Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements.
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Strengthen and maintain broad cross-party support for the Living Wage agenda.
Campaign & events management
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Provide a link between Events team and Senior Leadership Team to ensure efficient decision-making around key events.
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Lead on media and messaging elements of agreed comms-led campaigns.
Internal comms & knowledge management
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Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation’s objectives.
Internal relationships
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Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives.
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Provide line management and development support to the Media Manager and Events Manager.
Learning, expertise & DEI
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Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements.
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Work collaboratively with colleagues across the LWF and Citizens UK, including communications and DEI teams, to develop and implement ethical storytelling practices, ensuring lived experience is represented responsibly, inclusively, and in line with organisational guidance.
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Contribute to a positive and inclusive team culture.
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Ensure accessibility is embedded across communications and events, working with relevant teams to implement best practice and organisational guidance.
Person Specification
(D) Desirable, (E) Essential
Experience
· Proven experience and a strong understanding of the UK media landscape, with experience building relationships with journalists and securing high-quality media coverage. (E)
· Experience in line managing and leading a team. (E)
· Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications. (E)
· Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople. (E)
· Strong track record in designing and executing high-impact communications strategies that achieve measurable results. (E)
· Experience of working collaboratively across teams and influencing senior stakeholders to achieve shared objectives. (E)
· Experience of working with a range of voices and perspectives, including community, worker or lived experience storytelling. (D)
Key skills and knowledge
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Outstanding written and verbal communication skills, with the ability to produce and edit clear, engaging content suitable for media, digital and public audiences. (E)
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Competence in using social media platforms to engage audiences effectively, understanding their role in broader media strategies. (D)
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Proficiency in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies. (E)
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Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences. (E)
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Solid understanding of the political landscape and public affairs, with experience engaging cross-party stakeholders (E).
Personal qualities & values
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An enthusiasm for media and communications, coupled with a strong commitment to the mission of the Living Wage Foundation. (E)
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Ability to lead, support and develop high-performing teams, fostering a collaborative and inclusive working environment. (E)
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Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be held 17th and 18th August.
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



The client requests no contact from agencies or media sales.
Anne Health provides private gender-affirming healthcare to trans people across the UK and beyond.. We believe in human-centred healthcare delivered by real professionals, transparent pricing, and making gender-affirming care accessible and affordable. Everything we do is grounded in warmth, dignity, and genuine care for our community. We operate remotely, with internal administrative employees in the UK, supported by contracted prescribers and clinical staff in the EU.
Role Purpose
- Provide advice and guidance on a wide range of employee relations issues
- To keep up to date with changes to legislation and best practice and implement these within the organisation
- Lead on employee relations casework including (but not limited to) dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy
- Lead on and develop the HR related policies and processes within the organisation
- Lead on the work we do around our culture, accessibility and inclusion
- Lead on the learning and development of our employees and workers
- Good understanding of EU contractor recruitment processes and requirements
- Skilled in managing employee and contractor compliance in line with statutory requirements across the UK and EU
- Lead on and develop the HR related policies and processes within the organisation covering both the UK and EU
This is a fantastic role for someone with the desire to use their skills and experience to support the work of an organisation at the forefront of trans+ healthcare.
Applicants must have the right to work in the UK and must be based in the UK for the duration of their employment. This is an employed role and cannot be undertaken from overseas.
For more information and how to apply visit: www.anne.health/vacancies
Please note: this role has been advertised before. Previous applicants need not apply again, as their application remains on file
INCLUSION AT ANNE
We especially welcome applications from trans people, non-binary people, and wider LGBTQIA+ individuals. Representation is vital: our team should reflect the community we serve.
Anne Health is a gender-affirming healthcare support service helping trans+ people of all ages access safe, expert care.
The client requests no contact from agencies or media sales.
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The Key Account Manager will drive employer engagement across the Technology and Manufacturing Sectors.
In this role you will build and develop strategic relationships with employers to create high-quality career opportunities for the Armed Forces community, including Service Leavers, Veterans, Reservists and their families. You will play a key part in connecting talented individuals with forward-thinking organisations while shaping sector-specific pathways aligned to future workforce needs.
You will shape and deliver an insight-led employer engagement approach that reflects sector needs, creating meaningful opportunities across a range of roles while building strong talent pipelines. The role will also involve targeted campaigns and representing the organisation through high-quality events and engagement activities that connect employers with the Armed Forces community.
Who we are looking for
To be successful in this role you will need to have extensive experience in business development and networking and have a comprehensive understanding of recruitment and selection.
You will need to be a motivated self-starter, with an ability to deliver output against demanding schedules. You will also need to have strong presentation and administrative skills and excellent communication and interpersonal skills with the ability to collaborate effectively with both internal and external stakeholders.
The ideal candidate will be able to demonstrate empathy and an understanding of the Armed Forces community, including the unique challenges and strengths related to their employability. They will also have experience in marketing and public relations and be resilient, adaptable and capable of managing the demands of the role with a proactive approach.
Although this is a home-based role, you should be based within a reasonable commuting distance to London to attend key meetings, networking events and employer engagements as required.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 19 July 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Research and Policy Manager - Welfare
Date posted: 6 July 2026
Salary: £67,752 per annum with excellent benefits
Contract type: Permanent
Hours per week: 37.5 hours per week (part time over 30 hours considered). All staff are required to work in person for a minimum of two days per week, in line with our hybrid working policy. The post-holder may be required to undertake some work outside normal working hours.
About the Health Foundation
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and health and care services are struggling to provide access to timely, high-quality care.
The Health Foundation is an independent charitable organisation with a mission to build a healthier UK. We work to achieve this by generating high-quality research and analysis; developing practical solutions to the biggest problems in health and health services; engaging, convening and building coalitions to build understanding, inform debate and drive action; and developing the long-term capability needed to transform health and care.
Our values
We expect everyone who works with us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our values are impact, evidence, integrity, and collaboration. You can read more about them in our five-year strategy. We also expect everyone to share our commitment to becoming a more diverse and inclusive organisation and to help deliver our EDI Strategy.
About the role
This role will lead our agenda around the role of welfare to support the working age population to maintain good health and support people with long term health conditions or disability when they are unable to work or participate. The Commission for Healthier Working Lives identified a number of issues with welfare support which effectively disincentivise people from accessing and staying in work and the purpose of this role is to make the case for change and point to potential solutions.
The post holder will have a strong understanding of the current welfare agenda, and particularly what this means for people with long term health conditions and disability. Working with the Senior Fellow, you will identify the opportunities to shape better policy, providing decision makers with the evidence and clear recommendations. As well as conducting your own analysis, you will help commission policy research projects from internal and external experts and provide oversight for these projects.
Developing your own profile as an expert, you will also lead or support drafting of external outputs, speak at external events and grow and maintain external stakeholder relationships. The role provides a real opportunity to have a voice to influence the future shape of health and welfare policies and practice.
To find out more about the role and what we are looking for, please read the job description.
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more.
If you would like to apply, please submit your CV and answer the application questions below. Please try to limit your response to each question to no more than 300 words.
- What interests you most about this role and how do you think your experience would help The Health Foundation to influence change in the welfare system?
- Tell us about a time when you built relationships with a range of stakeholders to achieve a shared objective. How did you establish credibility, manage different priorities or perspectives and what was the outcome?
Our commitment to equality, inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each opportunity on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three key areas to improving diversity. Our aim is to achieve a more balanced representation across our organisation, with a particular focus on increasing the number of women in leadership, enhancing the representation of people from Black and ethnic minority backgrounds and welcoming more people with disabilities. As part of this commitment, we strongly encourage applications from these groups.
Apply to join our team and let's work towards building a more diverse and inclusive workplace together. If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: Sunday 26 July 2026 23:59
Interview dates: Week commencing 10th August 2026
As an Employment Advisor, you will sit within the Adult Learning, Skills and Employment team, delivering high-quality, person-centred employment support to residents facing a range of barriers to work. You will work across the employment programmes within the service, supporting a varied caseload of residents to secure and progress in employment.
Reporting to the Employability & Progression Manager, you will manage and support a caseload into employment by providing high-quality information and guidance. You will conduct initial assessments to produce tailored action plans, maintain regular meaningful contact with beneficiaries, and conduct regular reviews of agreed actions. You will be able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths-based approach to their journey into employment.
You will deliver person-centred support spanning one-to-one guidance, CV and interview preparation, and contribute to the planning and delivery of group workshops and employment preparation sessions. You will develop a working knowledge of the local employer landscape, and will contribute to ensuring the service meets the performance targets and KPIs that underpin our funded programmes.
You will have at least 1 year’s experience working in a similar post supporting individuals facing barriers back to work and/or training and education. You will have experience of working in an evidence-based practice and working to set targets. You will also be responsible for maintaining accurate, up-to-date beneficiary records on our internal systems and contributing to weekly/monthly caseload reporting.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Fundraising and Events Manager
This Fundraising and Events Manager role is an opportunity to help grow sustainable income that enables City in the Community to continue empowering healthier lives through football across Manchester. Working closely with supporters, colleagues and stakeholders, you will lead our fundraising strategy, deliver impactful events and create meaningful opportunities for people to support our work.
Who We Are
Established in 1986, City in the Community is Manchester City’s official charity. We support people across Manchester by empowering healthier lives through football. Our programmes place physical and mental wellbeing at their core, whilst also creating healthy futures and healthy communities.
Within our collaborative Communications and Engagement team, we connect people to our purpose, driving visibility, sustainability and belonging for City in the Community.
Through fundraising, events and supporter engagement, we create opportunities for people to champion our mission while helping to ensure the long-term growth and impact of the charity.
The Role
You will lead the development and delivery of City in the Community's fundraising strategy, creating sustainable income streams that support the charity's long-term ambitions. Working across a portfolio of fundraising products, supporter engagement, donor stewardship and events, you will identify opportunities to grow income while building lasting relationships with stakeholders.
Day to day, you will oversee fundraising products including the Matchday Lottery, subscription model and auctions, monitor fundraising performance against budgets and targets, and use insight to inform future planning. You will also lead the planning and delivery of fundraising events, ensuring they provide an outstanding supporter experience while generating vital income for the charity.
Alongside fundraising activity, you will work collaboratively across Manchester City and City in the Community to maximise fundraising opportunities, strengthen supporter engagement and develop relationships with fan groups, local businesses and high-net-worth individuals. You will also line manage the Fundraising and Events Officer, helping to create a collaborative, high-performing team while embedding safeguarding and organisational policies throughout all activities.
What You'll Bring
⚽ A relevant fundraising or events qualification, or equivalent professional experience.
⚽ Experience developing and delivering successful fundraising strategies, events or income-generating campaigns.
⚽ Strong relationship-building skills with experience engaging supporters, colleagues, donors or other key stakeholders.
⚽ Experience managing budgets, monitoring performance and using insight to drive continuous improvement.
⚽ Experience in using fundraising CRMs to enhance donor journeys and rentention.
⚽ Experience leading or supporting a team, with the ability to coach, motivate and develop colleagues.
⚽ Excellent communication, organisational and presentation skills, with confidence managing multiple projects and priorities.
⚽ A proactive, creative and collaborative approach, with a genuine passion for fundraising and making a positive impact within the charitable sector.
Why Choose Us
Guided by our values of being caring, inclusive, transformative and youth-led, we are committed to creating an environment where our team feel supported, valued and able to make a meaningful difference through the work they do every day.
As part of our team, you will receive 26 days’ annual leave plus a day off for your birthday and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.
You can enjoy a range of additional benefits, including discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.
How to Apply
If this role sounds like it is for you, we would love to hear from you. To apply, please submit your application via our careers site by 2nd August 2026.
Equal Opportunities
City Football Group is committed to achieving workforce diversity and we pride ourselves on creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, national origin, race, age, sex, gender identity, disability - physical or hidden, sexual orientation, veteran status, religious belief, or any other characteristics protected by law. We strive to provide a fully inclusive and accessible recruitment process.
Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
The client requests no contact from agencies or media sales.
As a Senior Employment Advisor (Youth Employment Lead), you will sit within the Adult Learning, Skills and Employment team, delivering high-quality, person-centered employment support to residents facing a range of complex barriers to work. You will take a lead role within our youth employment provision, working alongside colleagues across the service to ensure strong outcomes for all beneficiaries and will also deliver across all our funded provision which may vary over time but will always target those with significant barriers to employment.
Reporting to the Employability & Progression Manager, you will manage and support a varied caseload into employment by providing high-quality information and guidance. You will conduct in-depth initial assessments to produce SMART and tailored action plans, maintain regular meaningful contact with beneficiaries, and conduct regular reviews of agreed actions. It is essential that you are able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths-based approach to their journey into employment.
You will deliver holistic, person-centered support spanning one-to-one guidance, CV and interview preparation, and the planning and delivery of group workshops and employment preparation sessions. You will have a strong understanding of the local and London employer landscape and will contribute to ensuring we consistently meet the performance targets and KPIs that underpin our funded programmes.
You will have at least 3 years’ experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidence-based practice, working to set targets, and will be equipped with strong influencing and interpersonal skills. You will also be responsible for producing and submitting weekly/monthly caseload reports and maintaining accurate, up-to-date beneficiary records on our internal systems.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Welfare Benefits Support and Information Officer / Advisor
ORGANISATION: Big Local Works – Charity No: 1182561
LOCATION: Big Local Works 4 Market Place, London SE16 3UQ
CONTRACT TYPE: 6-month / Fixed Term contract (Sickness Cover)
REPORTING TO: Charity Manager
General Information
Big Local Works (BLW) is a community-focused economic support and regeneration charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.
To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.
We deliver our support in the community through three main services:
· Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
· Employability Skills training and coaching to help people access ways of increasing their earned income
· Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’
Our current Welfare Benefits Advisor is on leave of absence, so this role is temporary cover until the end of the year. We are looking for someone for an immediate start.
The role of the Welfare Benefits Support and Information officer is the relief of financial need by the provision of free advice, information, support and advocacy for Southwark Residents
Key Tasks include:
· To provide a generalist welfare benefits advice, information and casework service to clients using the services at BLW
· To provide a review of possible benefit entitlements and support clients to make claims, submit forms and applications as appropriate.
· Ensure advice service provided by BLW is effective and efficient, meets best practice and is of a consistently high quality, delivering a high level of customer care and client satisfaction.
· To provide welfare benefits support in a variety of settings i.e. drop-ins and community spaces, to provide advice and information, and welfare benefit checks to ensure individuals have accessible support.
· Help clients understand benefit decisions, represent clients who have been turned down for benefits, deal with reviews, and, where appropriate, prepare for and attend appeals tribunals.
· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
What you need to bring:
· A good understanding of the Welfare Benefits system to deliver an advice casework service
· Good administration skills and ability to develop own caseload and prioritising work.
· Ability to use IT, Word and Excel in the provision of advice
· Ability to research, analyse and interpret complex information
· Numeracy skills required to understand statistics and check calculations
· Use IT for statistical recording, record keeping and document production.
· Able to work collaboratively with a wide range of stakeholders
· Keep up to date with legislation, policies and procedures and undertake appropriate training.
· Demonstrate commitment to the aims and policies of the BLW’s service.
· Abide by health and safety and safeguarding guidelines and share responsibility for own safety and that of colleagues.
· A good understanding of- and commitment to the aims and principles of the charity and its equal opportunities policies.
· Willingness to learn and develop skills in advice topics
You will benefit from
· Holiday - FTE 25 days plus Bank Holidays so for 6 month contract at (0.4 FTE) it would be 5 days holiday plus Bank Holidays
· A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community
If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.
MAIN TERMS AND CONDITIONS
2 days per week (0.4 FTE)
Hours normally 9-5 pm but flexible to accommodate outreach, research and training needs
Annual salary: £12,000 for 2 days / week (£30K FTE)
DBS check essential
The client requests no contact from agencies or media sales.







