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Citizens Advice Richmond, Richmond (Hybrid)
£35,712 per annum + pension contribution
Posted 1 week ago

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Closing tomorrow
The General Assembly of Unitarian and Free Christian Churches, London (Hybrid)
£55,000 per year
Seeking an experienced individual to strengthen The General Assembly of Unitarian and Free Christian Churches at an exciting time of change.
Posted 6 days ago Apply Now
Closing in 4 days
The Salvation Army, SE5 8FJ (Hybrid)
£29,079 Per Annum
This is a fantastic opportunity to join our HR team in an operational support role that balances people, data, and compliance.
Posted 2 days ago
Closing tomorrow
The Law Society, London (Hybrid)
Up to £28090 per annum + 3% flex fund after 3 months + Bens
Posted 2 weeks ago
Share Community, London (On-site)
£33,862 pro rata (actual salary: £22,010) plus 5% pension contribution
Posted today Apply Now
London Wildlife Trust, Central London (Hybrid)
£29811 per annum
Posted 1 week ago
Kids Matter, Remote
£28,665 - £31,965 pro rata (£17,199-£19,179 actual)
Posted 2 weeks ago
Royal Geographical Society, SW7, London (Hybrid)
£27,675 - £28,550 per annum, depending on experience and qualifications
Posted 1 week ago
Closing tomorrow
Age UK East London, Remote
£25,977 - £29,159 per year
The hospital to home service works collaboratively with hospitals to support people when they are discharged from hospital to return home.
Posted 1 week ago
Closing in 4 days
Hackney Empire Limited, London (On-site)
£40,000 per year
Posted 2 weeks ago
Page 9 of 12
Richmond, Greater London (Hybrid)
£35,712 per annum + pension contribution
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Join Citizens Advice Richmond as an Advice Session Supervisor

Citizens Advice Richmond, a local charity with over 85 years’ experience delivering free, independent and impartial advice, is seeking an experienced Advice Session Supervisor to join our team. This role is the backbone of our service quality: you’ll mentor and support our paid and volunteer advisers, champion quality, and help ensure clients across the borough receive the life-changing advice they need.

You will manage and supervise advice sessions across all channels – face-to-face, telephone and email – supporting advisers and assessors, carrying out quality assurance and independent file reviews, identifying training needs and keeping advice knowledge up to date. The role combines leadership, quality assurance and hands-on advice work within a friendly, diverse team.

The Opportunity: Why This Role Matters

This is an exciting opportunity to join our dedicated team as an Advice Session Supervisor. This role is the backbone of our service quality. You won’t just be managing sessions; you will be a mentor, a quality champion, and a key support for our passionate team of paid and volunteer advisers who are on the frontline of helping our community.

Working within a collaborative team of supervisors, you will ensure the advice we provide across all channels—face-to-face, telephone, and email—is of the highest standard. This is a role with real impact, where your guidance directly helps individuals develop their skills and ensures our clients receive the life-changing support they need.

For more information and how to apply, please see the job pack attached.

What We Offer

  • Annual leave of 28 days per year
  • A pension contribution scheme
  • Flexibility, with hybrid working arrangements considered depending on service needs.
  • A strong commitment to your professional development, with ongoing training opportunities
  • A positive and supportive working environment in a friendly and diverse team
Application resources
Organisation
Citizens Advice Richmond View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 08 July 2026
Closing date: 07 August 2026 at 23:30
Tags: Advice / Information, Social Care / Development, Advocacy, Programme Management, Social / Support Work