Supporter development manager jobs
ID 1851 HR Business Partner, Human Resources (up to 2 vacancies)
Permanent contract
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full-time)
£37,211 - £41,518 per annum
Plus £3,866 Inner London Weighting (if London-based) or £480 (if home-based)
We are flexible about both hours and where you work. The role is 37 hours per week full-time, but we welcome applications from people looking for part-time or other flexible working arrangements. We are also open to both office and home-based working; for colleagues based at our London office (N1), we operate a hybrid working model with an expectation of office attendance twice per week.
One of the roles will partner with our London-based services, so being based in or within commuting distance of London would be beneficial. However, we don’t want location to be a barrier and we welcome applications from people based elsewhere in the UK.
Family Action & the Role’s Impact:
At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
In the HR Business Partner role, you will partner with leaders and managers across the organisation, building strong relationships and developing a deep understanding of the services and business areas you support. As their key HR contact, you will provide expert advice and coaching on complex people matters, help managers build their confidence and capability, and support them to plan strategically for their people and align their plans with the wider people strategy.
You will also manage, coach and develop a team of HR Advisers, supporting them to build their expertise and deliver a high-quality HR service.
Alongside this, you will lead on complex change processes, including TUPE transfers and restructures, working collaboratively across HR, Services, and Implementation teams to implement change effectively.
If you have significant HR experience, strong applied knowledge of employee relations and experience supporting complex organisational change, we would like to hear from you. You might come from a generalist HR background or have specialised in employee relations or change, and you don’t need to have worked in the not-for-profit sector or held a formal management role before. The ability to build trusted relationships, provide pragmatic and solution-focused advice, deliver through others and contribute to the continued development of our people practices will make you an ideal candidate.
We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.
Benefits:
- an annual paid leave entitlement of 30 working days (pro rata) plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jab vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
Closing Date: Monday 31st August 2026 at 23:59 pm
For direct queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working arrangements, please email Katie Milne, Head of HR (full email adress located in the advert on our careers page).
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.
Registered Charity
501 - 1000
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.
Thank you!
Boaz Trust relies on the generosity of trusts and foundations to provide accommodation and support for people seeking sanctuary, and to challenge and change the unjust systems that cause destitution, both locally and nationally. We are looking for a Fundraising Officer (Trusts) who can help us sustain and grow this vital income by building positive, long-term relationships with funders, delivering high quality applications and reports as needed.
The money raised through this role will support Boaz’s work with people who are facing or experiencing homelessness because of their insecure, changing or uncertain immigration status. Our work includes providing safe accommodation and person-centred support, while working towards our mission of ending destitution among people seeking sanctuary.
Day to day, you will research prospective funders, prepare persuasive applications and cases for support, and produce accurate, engaging reports showing what funders’ support has achieved. You will manage a pipeline of applications and reporting deadlines, keep our fundraising database up to date, and work closely with colleagues across Boaz to best communicate the stories, outcomes, and impact from our work. You will communicate directly with existing and potential funders by email, telephone and, where appropriate, in meetings.
We are looking for someone who enjoys building interpersonal relationships with both funders and supporters and team-mates, is skilled at communicating through writing, can turn detailed information into a clear and compelling case for support, and is organised enough to manage several deadlines at once. You will already have experience of trusts fundraising or bid writing. Most importantly, you will be thoughtful, curious and collaborative, be aligned with Boaz’s values and our commitment to the dignity and rights of people seeking sanctuary.
Registered Charity
21 - 50
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
Thank you!
A meaningful opportunity supporting the financial strength and sustainability of Jamie’s Farm. At a time of continued growth and development for our charity, we are looking for an experienced and hands-on finance professional to lead many of our core accountancy functions and provide high-quality financial information to support confident decision-making across the organisation. You will ensure we have the financial systems, insight and stewardship needed to deliver and grow our impact for young people.
What is Jamie’s Farm? Jamie’s Farm supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where they can reflect, build confidence, and develop the resilience they need to overcome personal challenges. As part of the dynamic HQ team, we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role: As Senior Finance Manager, you will take responsibility for a broad range of key finance activities, from day-to-day financial operations and reporting through statutory compliance and cashflow management. Working closely with our small finance team and colleagues across the charity, you will provide the accurate, timely financial information needed to support effective planning, reporting and decision-making. This is a practical, hands-on role with real variety, offering the opportunity to make a meaningful contribution to a growing charity.
About you: We are looking for someone with significant hands-on accounting experience in a similar role, ideally within an equivalently sized or larger organisation. You will have experience of producing management accounts, cashflow forecasts and management information, as well as contributing to statutory accounts and audit preparation. You will be fully or nearly qualified through an accredited accountancy body.
Collaborative, organised and values-driven, you’ll bring strong attention to detail, good judgement and the confidence to work across teams. Above all you’ll be motivated by the chance to use your finance skills in support of Jamie’s Farm’s mission.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
Thank you!
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in the lives of those in need? Do you thrive in a collaborative environment where your leadership skills can shine? If so, we have the perfect opportunity for you!
St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.
The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them.
Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.
Job Purpose
We are looking for an Individual Giving Manager to oversee our Individual Giving, In Memory, Lottery and Legacy income streams, and achieve retention and growth for these key areas of fundraising, with the support of a small team.
We are seeking an experienced candidate with a great understanding and knowledge of individual giving and stewarding supporters, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.
In return St Luke’s Hospice offer the following benefits:
26 days annual leave plus bank holidays (increases with service)
Hospice pension 3% employee contribution and 6% employer contribution
Subsidised onsite meals
Access to our 24hr employee assistance programme
Free onsite parking
Access to the NHS Blue Light Card
Work from Home Opportunities (in line with team needs)
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Helping South West London come together to tackle poverty through powerful community events.
Join Dons Local Action Group as our Community & Events Manager and take the lead in delivering inspiring fundraising and community events that make a real difference. From flagship events like the Stadium Sleepout to new fundraising initiatives, you'll bring people together, build meaningful relationships and create memorable experiences that raise vital funds for local people facing food poverty and crisis.
We're looking for an organised, energetic and people-focused individual who thrives on turning ideas into action. You'll work closely with supporters, volunteers, schools, community groups and local businesses, taking ownership of events from initial planning through to delivery and evaluation. No two days are the same, and you'll play a key role in growing one of DLAG's most important income streams.
If you enjoy being hands-on, building relationships and seeing the direct impact of your work in the community, we'd love to hear from you. Join a fast-growing local charity where your work will help strengthen communities, support vulnerable people and create lasting local impact.
Registered Charity
6 - 10
To support people in financial crisis and long term poverty and provide volunteering opportunities within our community in an inclusive, respectful an
The client requests no contact from agencies or media sales.
Thank you!
Blackheath Halls is looking for an enthusiastic Development Manager to fundraise for our wide-ranging programme and historic building.
This role would suit someone who enjoys a wide breadth of fundraising activity, from researching and submitting funding applications for our community engagement programme to building and sustaining relationships with high level donors.
Having been through a multi-million pound building transformation over the past ten years, Blackheath Halls has a strong track record in fundraising. We raise over £100,000 annually towards our Community Engagement activity, thanks to generous individual donors, Trusts and Foundations and our Friends and Patrons scheme. We are now looking for a Development Manager to join our passionate and committed staff team and build on these foundations to ensure the continued financial health of the charity.
Please note that this role is being offered on a part-time permanent basis (28 hours per week). However, we are open to discussion about full-time hours or taking this on as a freelance role with the right candidate.
To apply, please refer to our website.
The client requests no contact from agencies or media sales.
Thank you!
An exciting new opportunity has arisen to work in the Faculty's Education & Training team - leading the Faculty's 'show how' Final Membership exam and a highly successful programme of educational courses.
We are looking for a skilled administrator able to juggle a range of different activities, collaborate with others and develop new ideas. The full job description and person specification is available below and applicants should provide their CV along with a supporting statement setting out how they meet the criteria. This role is offered on a one year contract only.
The closing date is 12 August with interviews to be held on 20 August.
The client requests no contact from agencies or media sales.
Thank you!
Department: Fundraising, Marketing & Communications
Reports to: Director of Fundraising & Communications
Work Pattern: Full Time (35 hours per week)
Location: Hybrid working (3 days in office Aylesbury, Bucks)
Salary: £35,000-£39,000
Are you a creative, data-driven marketer who wants to make a lasting difference?
Calibre Audio is looking for an ambitious Marketing & Communications Manager to grow our reach, strengthen our brand and help more people discover the life-changing power of audiobooks.
This is an exciting opportunity to lead multi-channel marketing and communications campaigns that drive awareness, membership growth and supporter engagement. You'll combine strategic thinking with hands-on delivery, using insight and innovation to expand our audience, improve supporter journeys and position Calibre Audio as the UK's leading audiobook charity.
What you'll do
- Develop and deliver integrated marketing and communications strategies that support organisational growth.
- Lead impactful campaigns across digital, social, email, paid media and partnerships to attract, engage and retain audiences.
- Grow Calibre Audio's brand awareness and social media presence.
- Manage and optimise digital performance, including Google Ad Grants, paid advertising and conversion activity.
- Use data, testing and insights to improve campaign effectiveness and reduce acquisition costs.
- Enhance member and supporter journeys, increasing engagement, satisfaction and retention.
- Oversee accessible communications, content and email marketing programmes.
- Develop ambassador and advocacy initiatives that bring member stories to life.
- Work collaboratively across teams to align marketing activity with fundraising and organisational goals.
- Provide insight, reporting and recommendations to senior leadership.
About you
You'll be a confident and proactive marketing professional with experience delivering successful multi-channel campaigns and using data to drive results. You will bring:
- Proven marketing and communications experience, ideally within the charity sector.
- Strong digital marketing skills across social media, email and paid channels.
- Excellent communication, planning and project management abilities.
- Experience managing budgets and measuring return on investment.
- Knowledge of marketing platforms, CRM systems and analytics tools.
- A passion for accessibility, inclusion and creating meaningful audience experiences.
Why join us?
At Calibre Audio, you'll be part of a values-driven organisation dedicated to making reading accessible for everyone. In return, we offer:
- 30 days annual leave, plus a Christmas closure day
- Matched pension contributions up to 5%
- Medical Cash Plan
- Life Assurance (2x salary)
- Employee Assistance Programme
- Retail discounts and rewards scheme
- Ongoing learning and development opportunities
- A supportive, inclusive culture
- Free on-site parking
Join us and help transform lives through the power of accessible reading.
Registered Charity
21 - 50
At Calibre Audio, our mission is to ensure that everyone can enjoy the pleasure of reading, regardless of a print disability or health condition.
Thank you!
We're at a pivotal moment. As we close out one organisational strategy and launch a bold new direction, we need someone to rethink our social channels from the ground up. With a combined following of 600k+ across Instagram, TikTok, YouTube, Facebook and LinkedIn, our youth mental health content sparks millions of engagements a year. This role is a rare chance to take a subject impacting 1 in 5 young people under 25 and turn it into content our audiences actively follow, engage with and feel part of. You'll have real strategic aptitude, a talented team of two ready to be led, and a mandate to be bold.
About this role
The Social Media Manager will own and evolve YoungMinds' social media strategy from the ground up, leading a small, passionate team to create standout, community-led content for a highly engaged audience of 600k+. Our channels are increasingly critical to reaching young people and the parents and adults in their lives - and this role sits right at the centre of mobilising them around our new organisational direction, using insight and creative instinct to reach the people who need us most.
You'll take an audience-first, insight-led approach - finding the right tone and format for every platform. Never clinical. Never performative. Always rooted in genuine community and support. You'll work in a true test-and-learn environment, free to experiment, take creative risks and push our social presence further than it's ever gone.
The role will involve:
- Embodying AJEDI values in content creation - prioritising the lived experience of minoritised young people, including Black, racially minoritised and LGBTQ+ young people
- Leading the development of a refreshed social media strategy across YouTube, TikTok, Instagram, Facebook, LinkedIn and emerging platforms
- Turning a sensitive, high-stakes subject into content people actively choose to engage with
- Leading and mentoring a creative team (2 x Social Media Officers, one with a specific focus on video content)
- Championing and safeguarding brand, tone and messaging at every stage
- Collaborating with young people, partners and creators to co-produce authentic stories and campaign
- Overseeing proactive community management, including responding safely to disclosures and safeguarding concerns
- Empowering young people to share their stories safely and confidently
- Working across teams to deliver high-impact content for fundraising, services, marketing and awareness
- Capturing the impact of events and turning real-life stories into content that inspires action
- Leading projects with agencies and internal teams
- Tracking, evaluating and amplifying success through insight
- Overseeing day-to-day social media operations
- Innovating and experimenting to reach, support and inspire young people
Working environment
We are currently working with a hybrid working model, where there is the option of working from home combined with 4-12 days a month of working in the office.
About you
The post holder will have the following:
- Experience shaping and delivering a social media strategy with real strategic ownership
- Experience using excellent written and visual communication and storytelling skills to turn complex, sensitive or systemic issues into engaging content
- Experience managing social media channels on behalf of an organisation, with a following of 100k+
- Experience overseeing community management at scale via a community management platform (e.g. Sprout or equivalent)
- Experience leading and mentoring a team to execute high-quality content and manage competing deadlines
- Ability to deliver compelling, youth-focused content, led by trends and insight
- Ability to take a trauma-informed approach to communication and crisis response
- Candidates will also be assessed on a short written task focused on how they will embody YoungMinds' values around anti-racism, justice, equity, diversity and inclusion in their day-to-day role
We welcome applications from Black and Minoritised, LGBTQ+ groups and those with disabilities, as they are currently under-represented.
YoungMinds is committed to safeguarding and promoting the welfare of children and young people and we therefore expect all staff and volunteers to do the same. We ask all staff to undertake safeguarding training when they join us.
For more information about the role download our job pack on our website.
Registered Charity
101 - 500
To make sure all young people get the mental health support they need, when they need it, no matter what
Thank you!
The opportunity:
This is a senior role with responsibility for the strategic direction, quality and impact of We Belong’s youth development portfolio. Reporting to the CEO and working as a member of the Senior Leadership Team, you will lead programmes spanning early intervention, educational attainment, further and higher education, employability, skills development, youth leadership and progression into positive opportunities.
You will oversee the Let Us Learn Programme, Emerging Young Leaders Programme, Schools Excellence Programme and Duke of Edinburgh’s Award Bronze programme. You will also strengthen young people’s influence within We Belong through the Core Group, ensuring that lived experience informs organisational priorities and programme development.
The Context:
Following the landmark Supreme Court judgment in the Tigere case, which helped secure fairer access to higher education for young migrants, We Belong has continued working to ensure that young people can progress into higher education. This has included successful campaigning to increase scholarship opportunities and building strong relationships with educational institutions across the UK.
However, more work is needed. Young migrants can experience significant barriers to educational attainment, further and higher education, employment and personal development because of their immigration status.
These barriers can arise long before a young person reaches the point of applying to university, beginning an apprenticeship or entering employment. We recognise that university is not the only pathway to success and that young people should be supported to explore a range of routes that reflect their ambitions, strengths and circumstances.
Early intervention is therefore essential to ensure that young migrants understand their rights, receive accurate information and appropriate support, and are able to make informed decisions about their education, training, employment and future.
This is an exciting opportunity for someone who is passionate about working with young people, supporting their development and creating pathways for them to achieve their ambitions.
If successful, the applicant will be joining an award-winning youth charity and a staff team dedicated to improving outcomes for young migrants between the ages of 16-25 years old and empowering young people to create change.
Please submit your application by sending your CV and a cover letter explaining how your experience and background make you suitable for this role. Applications submitted without both a CV and a cover letter will not be considered.
Interviews: w/c 7th September
The client requests no contact from agencies or media sales.
Thank you!
Responsible to: Prospect Research Team Manager
Based: Hybrid - The Grange, Saunderton, Princes Risborough OR BWC, Bielby, York
Contract: Fixed term for 12 months
We're looking for a Prospect Research Manager to join our Prospect Research Team.
This is an exciting opportunity to help grow our high-value fundraising by supporting our Philanthropy, Trusts & Foundations and Corporate Partnerships teams. As part of the Prospect Research Team, you'll provide the research and insight that helps colleagues identify new opportunities, build meaningful relationships and make informed fundraising decisions.
You'll play an important role in identifying new funding opportunities and providing the insight that helps colleagues build successful relationships with donors, trusts, foundations and corporate partners. Through high-quality research and analysis, you'll help fundraisers to understand who is most likely to support our work, enabling them to make informed decisions and deliver personalised stewardship.
Working closely with colleagues across the High Value teams, you'll ensure our fundraising activity is informed by evidence, delivered ethically and supported by accurate data. You'll also help us develop and grow a strong prospect pipeline that will support our fundraising ambitions for years to come.
What you'll be doing
- Prospect research and identification
- Insight and analysis
- Pipeline development
- Ethical fundraising and data management
- Supporting Fundraising Teams
The full job description is available to download below or on our website.
Benefits
- Employee Assistance Programme
- Death in Service Payment
- Annual leave enhancements recognising long service
- Day off for your birthday
- Defined contribution group personal pension plan
- Enhanced sick pay
- Enhanced maternity, paternity and adoption pay
- Eye care
- Hearing tests
- Learning and Development opportunities
- Discounts on merchandise at Hearing Dog gift shops
- Pet Dog Policy
For more information and to apply, please visit our website via the ‘apply’ button.
Closing date: 7th August 2026.
Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).
National charity, Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
Thank you!
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
Daylight Women’s Day Centre is an exciting new service providing a place of safety and support for women who are long term rough sleepers in London. We want to reach women who have experienced abuse, mental illness, addiction, poor physical health, unclear immigration status and homelessness. Our support will improve their health and wellbeing and enable them to move away from the streets.
Daylight has been designed based on findings from the CHAIN rough sleeping data for London and the Women’s Rough Sleeping Census. This evidence highlights the importance of single gender services for women who hide from mainstream provision dominated by men. Daylight will reflect the Connection Theory of Change, building relationships of trust with people who have no confidence in most health and social care services. Therefore, Trauma Informed Care lies at the heart of everything we do.
Working with the Daylight Service Manager, you will manage a team of staff and volunteers to set up, pilot and deliver this vital new service in a central London location. The service will include a combination of practical facilities such as showers and a laundry, health and wellbeing resources to minimise the harm associated with rough sleeping and support to move into accommodation. We may develop additional aspects to the service as resources become available.
You will have experience in delivering psychologically, gender and culturally informed services to people who are experiencing street homelessness. You will use this experience to build relationships of trust with clients. This will include a commitment to embedding co-production so that the service continues to improve and evolve. You will facilitate in reach services predominantly with a health and harm minimisation focus and develop positive partnerships with external agencies. You will also set up and oversee a group work programme. You will provide strength-based and solution focused one to one support for women to move away from the streets.
Through compassionate and proactive management, you will help build a high performing, well organised and creative team who are passionate about supporting very vulnerable women away from the streets.
Salary: £41,599 - £45,097 (scale Points 26-30)
Closing Date: Sunday 23rd August
Interview Date: Thursday 3rd September
Our Benefits
- 30 days holiday plus bank holidays
- Generous training budget, plus an annual personal training budget
- Enhanced Sick Pay Policy
- Enhanced family friendly policies
- Day off for moving house
- Hybrid working (depending on role requirements)
- Pension – 5% Employer, 3% Employee
- Cycle to Work Scheme
- Season Ticket Loan
- Employee Assistance Programme
- Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Suzy Lamplugh Trust
Hybrid (40% office-based)
Full-time (35 hours)
Permanent
£47,124
Start: ASAP
Lead and shape services supporting victims of stalking and abuse
The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.
This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.
About the role
You will:
- Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
- Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
- Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
- Hold senior relationships with commissioners, funders, and external stakeholders
- Lead service development, mobilisation of new contracts, and organisational change
- Ensure effective systems, infrastructure, and processes are in place to support delivery
- Provide leadership across safeguarding, risk, and organisational compliance
- Work as part of the Senior Management Team to shape and deliver organisational strategy
This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management
About you
You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.
You will have:
- Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
- Experience operating at senior leadership level, contributing to organisational strategy
- Strong experience of performance management, KPIs, and quality assurance frameworks
- Experience managing statutory contracts or grant-funded services
- Proven ability to lead organisational change, service mobilisation, or transformation
- Strong understanding of safeguarding, compliance, and information governance
- Experience working with commissioners and senior external stakeholders
Desirable:
- Experience within stalking, domestic abuse, or VAWG services
- Experience in a charity or commissioned service environment
- Experience in organisational restructuring, service redesign, or systems implementation
Why join us
- Lead and shape services that support victims of stalking and abuse
- Join a collaborative and mission-driven senior leadership team
- Play a critical role in organisational strategy, growth and impact
How to apply
Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.
Applications will not be considered without a supporting statement
Additional information
- This is a senior leadership role reporting to the CEO
- Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home)
Registered Charity
21 - 50
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fundraising Manager
Contract: Permanent
Salary: £40,000
Hours per week: 28 hours 4 days per week
Annual Leave: 25 days plus bank holidays (Pro Rota)
Role Description
The Senior Fundraising Manager will play a key strategic role in supporting the mission and ministry of St Edmundsbury Cathedral by developing and delivering a diverse range of fundraising activities, with a particular focus on Trusts and Foundations, major funding opportunities, donor stewardship and the growth of sustainable income.
Working closely with the senior leadership team, the role will identify and develop new funding opportunities, build strong relationships with Trusts and Foundations, and lead the preparation and submission of high-quality funding applications and reports. The postholder will also oversee the Cathedral’s Patron and donor relationships, legacy and regular giving activity, and provide strategic oversight of major fundraising events and initiatives.
Key Responsibilities
Legacy and Appeals
- Support and develop the Cathedral’s legacy giving strategy, helping to encourage and secure gifts in wills.
- Work with colleagues and volunteers to develop appropriate legacy communications and stewardship activity.
- Provide strategic support for the delivery of fundraising appeals, including the biennial ‘Gift Day’.
- Review and evaluate fundraising appeals, identifying opportunities to improve engagement and income.
Trusts and Foundations
- Develop and implement a Trusts and Foundations fundraising strategy to increase income and diversify the Cathedral’s funding base.
- Research and identify new Trusts, Foundations and other institutional funding opportunities aligned with the Cathedral’s mission, ministry and strategic priorities.
- Develop and maintain strong relationships with existing and prospective Trusts and Foundations, ensuring effective stewardship and ongoing engagement.
- Lead the development and submission of high-quality funding applications, working with colleagues across the Cathedral to gather relevant information, budgets, impact measures and supporting evidence.
- Maintain a comprehensive pipeline of funding opportunities, applications, deadlines and outcomes.
- Ensure funders receive timely, accurate and engaging updates on the impact of their support.
- Develop compelling cases for support and funding proposals for a range of projects and priorities.
- Support colleagues with grant applications where appropriate, providing guidance on funder requirements, application development and reporting.
- Monitor changes in the funding landscape and identify emerging opportunities for the Cathedral.
Donor Acknowledgement and CRM Management
- Maintain accurate and up-to-date donor records in the fundraising CRM database, Donorfy, including donation history, communications and engagement activity.
- Ensure appropriate systems and processes are in place for effective donor stewardship and relationship management.
- Produce reports and analysis from Donorfy to support fundraising planning, decision-making and income monitoring.
- Ensure donors and Patrons are thanked and acknowledged appropriately and in a timely manner, including personal correspondence and letters from the Dean where appropriate.
- Use donor data and insight to identify opportunities for increased engagement, retention and income.
Planned and Regular Giving
- Work with the Planned Giving Committee to develop and implement a strategy for increasing regular giving.
- Develop communications that encourage supporters to become regular givers.
Patrons and Donors
- Manage and develop relationships with existing Patrons and key donors, ensuring high standards of engagement through regular communications, including e-newsletters, invitations and other appropriate engagement activities.
- Oversee the delivery of the Cathedral’s Patron events, including the Patrons’ Carol Service, Spring Trip and Summer Garden Party, working with colleagues to ensure events are delivered to a high standard.
- Monitor Patron membership, renewal dates and income, ensuring effective processes are in place for timely renewal communications.
- Work closely with the Finance Department to ensure Patron income and donations are accurately recorded and reconciled.
- Develop and implement strategies to grow the Cathedral’s Patron network and strengthen relationships with existing supporters.
- Identify opportunities to deepen donor engagement and develop supporters towards increased giving and longterm involvement with the Cathedral.
Major Fundraising Initiatives and Events
- Provide fundraising leadership and strategic oversight for major Cathedral fundraising initiatives and projects as required.
- Support the delivery team of the Abbey of St Edmund, Reborn Project, providing fundraising expertise and advice as required.
- Oversee the fundraising strategy and income generation associated with major fundraising events, including the Grand Nave Autumn Ball, ensuring that events have clear fundraising objectives and deliver against agreed targets.
- Work collaboratively with colleagues responsible for event planning and delivery, providing strategic fundraising direction, supporter engagement and stewardship.
- Ensure that income and expenditure associated with fundraising events and initiatives are accurately recorded and monitored.
- Evaluate fundraising activity and provide recommendations to maximise future income and supporter engagement.
Strategy, Planning and Reporting
- Contribute to the development and implementation of the Cathedral’s overall fundraising strategy and annual fundraising plans.
- Set and monitor fundraising targets across relevant income streams, providing regular updates to senior colleagues and relevant committees.
- Use fundraising data, research and analysis to identify opportunities for growth and inform strategic decisionmaking.
- Prepare reports for senior leadership, Trustees and relevant committees as required. Work collaboratively across the Cathedral to ensure fundraising opportunities are identified and developed effectively.
- Ensure all fundraising activity reflects the mission, values and ethos of St Edmundsbury Cathedral and is undertaken with the highest standards of professionalism and integrity.
- Ensure compliance with relevant fundraising regulations, GDPR and data protection requirements, and best practice in donor stewardship.
- Support and develop a culture of fundraising across the Cathedral, encouraging colleagues to recognise and maximise opportunities for philanthropic support.
Person Specification
Essential Qualities
Qualifications
- Degree-level education or equivalent professional experience.
- Evidence of continuing professional development in fundraising or a related field.
Experience
- Significant experience in fundraising or income generation roles, with a proven track record of securing income and meeting or exceeding fundraising targets.
- Proven experience of developing and managing relationships with Trusts and Foundations and other institutional funders.
- Demonstrable experience of researching funding opportunities and developing successful grant and funding applications.
- Experience of managing donor relationships and delivering effective stewardship and engagement programmes.
- Experience of developing and delivering fundraising strategies across a range of income streams.
- Experience of managing or overseeing fundraising campaigns, appeals or events.
- Experience of using fundraising data and CRM systems to support donor management, reporting and strategic decisionmaking.
- Experience of monitoring and reporting on restricted and unrestricted funding.
- Experience of preparing funding reports and ensuring compliance with funder requirements.
Knowledge
- Strong understanding of Trusts and Foundations fundraising and the wider fundraising landscape.
- Good understanding of a range of fundraising income streams, including individual giving, Trusts and Foundations, major donors, corporate and community fundraising.
- Knowledge of fundraising regulations, GDPR, data protection and ethical fundraising practices.
- Understanding of budgeting, financial planning and monitoring in relation to fundraising.
- Understanding of effective donor stewardship, cultivation and relationship management.
- Knowledge of the principles and importance of legacy and regular giving.
Skills and Abilities
- Excellent written and verbal communication skills, with the ability to produce compelling funding proposals, cases for support, reports and donor communications.
- Strong relationship-building and interpersonal skills, with the ability to build credibility and maintain positive relationships with funders, donors, Patrons and colleagues.
- Strong research and analytical skills, with the ability to identify and assess new funding opportunities.
- Excellent project management and organisational skills, with the ability to manage multiple priorities, deadlines and funding applications effectively.
- Ability to use data and insight to inform fundraising decisions, monitor performance and measure impact.
- Ability to manage and maintain accurate records using a CRM system such as Donorfy.
- Ability to work collaboratively across teams and influence colleagues to support fundraising objectives.
- Ability to oversee and provide strategic direction to fundraising activities and initiatives.
Personal Qualities
- Highly motivated, proactive and results-driven.
- Strategic and creative thinker, with the ability to identify and develop new fundraising opportunities.
- Excellent attention to detail and a high level of accuracy.
- Ability to work independently, use initiative and take responsibility for delivering agreed objectives.
- Ability to work collaboratively as part of a team and build effective relationships across the organisation.
- Resilient, flexible and able to manage competing priorities and work effectively under pressure.
- Professional, trustworthy and committed to the highest standards of integrity and ethical fundraising.
- Commitment to the values and mission of St Edmundsbury Cathedral.
- Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care.
- Willingness to work varying hours for fundraising activities and functions, including occasional evenings and weekends, as required.
Desirable
Qualities Qualifications
- Relevant professional fundraising qualification, such as a qualification from the Chartered Institute of Fundraising.
Experience
- Experience of working with high-net-worth individuals, major donors or philanthropic supporters.
- Experience of securing significant gifts or grants from Trusts and Foundations.
- Experience of fundraising within the Church of England or another faith-based organisation.
- Experience of working in a heritage, cultural, charitable or not-for-profit organisation.
- Experience of overseeing fundraising events or major fundraising initiatives.
Skills and Knowledge
- Knowledge of the funding landscape relevant to heritage, faith, community or charitable organisations.
- Experience of public speaking and presenting to donors, funders, committees or other stakeholders.
- Knowledge of legacy fundraising and planned giving.
- Experience of using Donorfy or a similar fundraising CRM system.
Registered Charity
21 - 50
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