Supporter experience officer jobs

The administrator supports the Basis Yorkshire Leeds office. The post holder is responsible for providing and maintaining an efficient and professional service user focused administrative support function to the people we support and other stakeholders of Basis Yorkshire, ensuring discretion and confidentiality. To ensure the smooth running of the office and provide administrative support to the team, enabling them to provide high quality services to women and young people. Provide the first point of contact for enquiries from service users, partners and stakeholders.

We are recruiting for a Temporary Public Affairs Officer for a professional member body, you will need sound knowledge of the workings of government and parliamentary procedure, you will support the public affairs team in providing a timely, high-quality and professional public affairs service to deliver the organisations aim & objectives.

Hybrid working min 1 day in their London office

The Role
Support the public affairs team to develop and maintain relationships with key stakeholders in Westminster and Whitehall, particularly MPs and peers with an interest in health, and other national, regional, local and EU stakeholders
Research and develop briefings for stakeholder meetings at request of head of public affairs and senior public affairs officers
Produce parliamentary briefings and submissions
Supervise the public affairs monitoring service, providing daily monitoring support and research material, including monitoring Westminster, European institutions, and other relevant external stakeholders
Cascade monitoring information throughout the organisation
Collate information from a range of public affairs sources for circulation to senior members, relevant colleagues in the Engagement & Communications directorate, policy directorate and the wider teams - including summaries of relevant bills, reports, debates etc.
Provide analytical support to the public affairs team, including collating data on parliamentary/public affairs activity/performance

The Candidate
Previous experience in a parliamentary, political or public policy environment
Excellent communication skills, both verbal and written
Excellent political awareness and keen interest in politics
Strong research and analytical skills
Ability to prioritise and manage own workload effectively but also to be flexible and adapt/respond to emerging issues, short deadlines and other demands or challenges
Knowledge of legislative procedures and policy making processes - across national, regional, local and devolved government and European institutions
An understanding of health policy issues and the challenges and opportunities facing the health and other public sectors

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Our client is partnering with Robertson Bell on a retained basis to appoint a Head of Finance on a permanent basis. This is a pivotal leadership opportunity within an ambitious, internationally focused charity at an exciting stage of growth.

This is a unique opportunity to join a fast-growing, mission-driven organisation at a transformative stage in its journey. Reporting directly to the Chief Executive and working closely with Trustees, Board Members and senior stakeholders, the Head of Finance will play a central role in shaping financial strategy, strengthening operational maturity and supporting ambitious international growth plans.

The role

• Lead the development of the organisation's long-term financial strategy, supporting its next phase of growth and international expansion.
• Partner closely with the Chief Executive, Trustees, Board Members and leadership team, providing strategic financial insight to support organisational decision-making, programme investment and fundraising activity.
• Oversee all aspects of financial management across multiple international entities, ensuring robust financial controls, governance and compliance frameworks are in place.
• Lead budgeting, forecasting and scenario modelling processes, supporting both operational delivery and long-term strategic planning.
• Build strong relationships across fundraising, research and programme teams, supporting complex grant funding, restricted income management and commercial partnership activity.
• Oversee the production of monthly management accounts, statutory reporting, audit processes and regulatory submissions across multiple entities.
• Drive improvements in financial systems, reporting processes and operational efficiency as the organisation continues to scale.
• Provide leadership and development support to a small finance team, helping to build capability within the function.
• Act as a trusted advisor across the organisation, balancing hands-on operational delivery with strategic leadership.
• Represent finance confidently at Board and leadership level, communicating complex financial information clearly to non-finance stakeholders.

The organisation

Our client exists to deliver meaningful impact through innovation, collaboration and investment in research. It brings together experts, funders and partners from across the sector to challenge conventional thinking and accelerate progress towards its ambitious mission.

With income, activity and organisational complexity expected to grow significantly over the coming years, the charity is entering an exciting new phase of development. It combines the pace and agility of a scaling organisation with the credibility and influence of an internationally recognised charity.

The successful candidate will join a collaborative leadership team committed to building an organisation capable of delivering lasting impact. Alongside the opportunity to play a pivotal role within a purpose-driven organisation, the role offers flexible hybrid working, genuine work-life balance, professional development opportunities, private medical insurance, life insurance, pension contributions and generous annual leave.

Essential criteria

• Qualified accountant (ACA, ACCA, CIMA or equivalent) or qualified by experience.
• Strong experience in a senior finance leadership role within the charity sector.
• Proven experience managing financial operations, reporting, budgeting and forecasting within a growing organisation.
• Experience operating across complex stakeholder environments, with the confidence to influence and challenge senior leaders and Boards.
• Strong understanding of financial governance, controls, compliance and risk management.
• Strong commercial and analytical skills, with the ability to translate complex financial information into meaningful insight.
• Hands-on and adaptable approach, comfortable operating strategically while remaining close to operational detail.
• Excellent relationship-building and communication skills, with high levels of emotional intelligence and credibility.
• A proactive, solutions-focused mindset with the ability to thrive in a fast-paced, evolving organisation.
• Experience working across multiple entities, funding streams or international operations would be highly advantageous.

If you are a strategic and hands-on finance leader looking to play a meaningful role within a high-growth charitable organisation, we would love to hear from you.

This role is based in London with an expectation of two days per week in the office.

Public Affairs and Water Policy Officer

This role is predominantly home-based with regular travel to locations across the UK specifically London. Office facilities are available at our Newark office (Tuesdays to Thursdays) for those within easy travelling distance.
up to £36,380 per annum

Permanent, Full Time (35 hours per week)

Closing date for applications: 12th July 2026

First interview: 21st & 22nd July (Online Interview)

Second interview: 29th July (Online Interview)

About Us

The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.

Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.

About You

The post will support the Head of Public Affairs in helping the Wildlife Trust movement make arguments and develop relationships with parliamentarians in order to influence policy in Westminster, to the benefit of nature recovery. You will work with policy, campaigning, and communications colleagues to build support for The Wildlife Trusts’ advocacy priorities, including work on water policy.

You will have an understanding of the legislative process and parliamentary procedures and will have the ability to communicate detailed policies in a compelling and persuasive way, especially in written form. Experience of and a proven track record of working with politicians is advantageous, as is experience of supporting successful advocacy campaigns and fronting policies and programmes. You should feel comfortable with policy work as well as parliamentary advocacy, any past experience of water policy will be particularly useful.

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. We are passionate in promoting our aims, and we pride ourselves on being inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.

RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.

RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and, as a Disability Confident employer, we are committed to fostering an inclusive, equitable, and welcoming recruitment experience for all applicants. Applicants with disabilities and from ethnic minority backgrounds, will be considered for the next stage of the selection process should they meet all the minimum criteria for the role outlined in the person specification detailed as essential criteria in the recruitment pack.

As part of our Disability Confident Scheme, RSWT offers an interview to a fair and proportionate number of applicants with disabilities and therefore not all applicants with disabilities would be entitled to an interview as they must still satisfy the minimum requirements for the job. This commitment is designed to help reduce barriers and promote equal opportunity. We actively work to remove barriers throughout the recruitment journey and are dedicated to creating an accessible and supportive recruitment experience by offering reasonable adjustments at every stage of the recruitment process, as well as within the workplace. If you would benefit from any adjustments to support you during your application or interview process, please let us know and we will be pleased to put the appropriate support in place.

The Education Quality Manager role leads and sets the strategic direction for the team providing support and development of academic representation at Arts SU, enabling effective voice and ensuring a better academic experience for students at UAL.

If you’re passionate about representation, love governance and quality assurance, and are skilled at navigating competing priorities whilst supporting your team, we’re looking for you! No day is the same for the Education Quality Team, but a drive to support students and enable them to challenge institutional structures is a must for anybody in this role.

JOB PURPOSE 

• To lead and set the strategic direction for the team providing support and development of academic representation at Arts SU. 
• Develop and lead ambitious plans to evaluate and develop the academic representation system at UAL, building engagement levels, impact, and visibility year on year. 

KEY RESPONIBILITIES

Leading a high performing team:

•  Provide leadership, strategic direction and day to day operational management of the Education Quality Team; motivating, supporting and developing team members to ensure that they have the necessary skills and knowledge for their roles as well as manage performance. 
• Develop succession plans and identify training and development requirements within the team. 
• Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments. 
• Identify the need for, recruit and manage student staff as necessary. 
• Be accountable for the quality of outputs of the team. 
• Provide support to the student officer team helping and equipping them to be knowledgeable and informed representatives. 
• Ensure the whole organization is aware of and understands the work of the Education Quality team. 

Strategic Development

• Lead the Academic Representation’s System’s involvement with the University’s quality assurance processes. 
• Oversee the development of systems and processes for capturing, tracking, and sharing student feedback, issues and the impact of academic representation. 
• Lead the analysis of student feedback to advise and support student representatives to lobby and influence the University’s policies, procedures and practice. 
• Lead the promotion of the service within UAL, building relationships with relevant stakeholders and making it easy for staff and students to understand the purpose of the team and its work. 

Financial & Resource responsibility

• Manage a substantial Education Quality Team budget, being responsible for resources that are allocated to the department and ensuring these are effectively managed and controlled.
• Review and establish processes, systems and policies and where appropriate standard procedures for activities to maximise efficiency, ensure deadlines are met and to ensure a positive return on investment.

 Oversight & development of Academic Representation

• Manage and support Education Quality Coordinators to deliver Arts SU’s academic representation systems bringing support for representatives and innovation around student engagement. 
• Provide day-to-day management of our academic representation system, including managing relationships with UAL staff who work on this system in Colleges, Schools and Academic Quality. 
• Work to further develop our partnership with the University to establish the Education Quality Team as expert practitioners and a source of good practice on student engagement, representation, and co-production. 
• Work in partnership with staff and elected officers to deliver a holistic and high-quality academic representation system, including managing the election, training, year-round engagement and development of academic representatives and other related roles as relevant. 
• Work closely with colleagues to support and deliver successful SU elections and awards events. 

Policy & Officer support

• Lead the Education Quality Team’s work in providing comprehensive policy support to Arts SU’s Full-time Officers and School Representatives on education issues and developing effective lobbying strategies to influence the policies that impact students’ lives. 
• Support engagement in College committees and working groups by maintaining an accurate and up-to-date record of representatives and staff committee responsibilities, accompanying representatives where appropriate and coordinating a system for committee briefing and de-briefing. 
• Work with colleagues to deliver high profile campaigns based on evidence and insights. 
• Work with the wider team to develop relationships with academic societies, and to develop their ability to support student representation and engagement. 
• Provide regular and structured reports or presentations to colleagues to support strategic decision making throughout Arts SU. 

Benefits and perks

Our staff enjoy working in a dynamic and supportive environment that prioritises their personal and professional development. Our annual staff satisfaction survey shows that staff value the opportunities they have to learn and grow within their roles. We perform highest in the areas of personal development, relation- ships with managers, work atmosphere, and relationships with colleagues.

• Generous holiday entitlement (over 40 days)
• A summer 4 day working week
• Family Friendly policy
• Cycle to Work scheme
• NUS TOTUM staff discount
• Flexible working
• Employee Assistance Programme (EAP)
• Long service award
• Free staff places on UAL short courses

Corporate Partnerships Manager, Primary Science Teaching Trust

Key info:

• Salary £40,000 - £50,000 p/a (35 hours a week)
• Home based, The role will require regular travel to PSTT’s premises in Bristol (at least 1 day per month)
• Closing midnight Wednesday 15th July 2026 
• Annual leave of 28 days, which can be taken flexibly throughout the year plus 3 days to be taken at Christmas
• Enhanced maternity pay and adoption pay, contributory pension scheme (5% employer contribution), 24/7 access to an Employee Assistance Programme

Role 

PSTT’s long term vision is: Excellent primary school teaching in every primary school in the UK.

The goal of PSTT is to make science more accessible and attractive to children of primary school age throughout the UK. Research has shown that children’s interest in science is shaped before they leave primary school. That makes it vital for them to have a positive experience of science from their early years onwards.

The Corporate Partnerships Manager is responsible for developing and implementing plans to maximise income from corporate partners and trusts and foundations There is huge scope to develop both income streams at PSTT as this is a newly created position with the responsibility for growing and further developing these income streams. 

This is an exciting role for a candidate who wants to grow and shape the income stream, and demonstrate their personal impact on generating income, and providing partners with an incredible supporter experience. There will be an element of change as the organisation embeds an internal culture that effectively supports fundraising. 

This specialist manager role would suit someone who is already operating at a senior fundraiser or manager level, or someone who can demonstrate experience of developing a corporate and/or trusts & foundations pipeline, creating operational plans and delivering income. PSTT is an organisation with big ambitions so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential. 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps. 

Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date. 

Closing date for applications: Midnight Wednesday 15th July 2026 

Interviews are expected to be held on the week commencing Monday 20th July in person.

This is an exciting time to join Discover 

In spring 2026 we delivered a major programme of business transformation including rebuilding site infrastructure, new visitor spaces, an improved ticketing model and revised accounting system and procedures. 

We’re now looking for a permanent, part-time Finance Director to join our Senior Management team, shape and manage the finance department and bring financial insight to all areas of decision making. 

Overview of the role 

• Overseeing and continuously improving our financial systems, controls and processes 

• Leading, mentoring and developing the finance team 

• Producing management accounts and reports to funders 

• Analysis of financial performance and drivers 

• Leading budgeting, forecasting and financial planning processes. 

• Cash and treasury management 

• Prepare statutory accounts and run the external audit processes. 

• VAT checks and returns 

• Ensuring compliance with charity, company and tax regulations and funder requirements 

More information and a Job Description can be found on our website.

Senior Projects Officer – Wilder Hickling
Hours: Part-time, 3/5 or 4/5
Contract: Fixed Term, until 30 November 2027. (With potential to extend and increase in hours dependant on securing funding for the project delivery stage).
Salary: £30,976 per annum, pro-rata
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY

This is an exciting time for Norfolk’s largest conservation charity as it celebrates its centenary year and continues to expand its vital work for Norfolk’s wildlife.

About Us

Norfolk Wildlife Trust is the county’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places.

Norfolk Wildlife Trust is a registered charity and the oldest Wildlife Trust in the country. Established in 1926, we now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands.

About the Role

Norfolk Wildlife Trust is seeking a highly motivated and experienced senior projects officer to support the delivery of the development phase of a project to deliver an inspiring future vision for Hickling Broad and Marshes.

The largest of the Broads, Hickling is a year-round haven for wildlife situated at the heart of a thriving local community and attracting a wide range of visitors. Bringing together workstreams in ecological management, estate management, visitor experience and engagement, this project is based on a shared vision and aims to deliver ecological, social and economic wellbeing outcomes for the nature reserve and the surrounding area.

Reporting to the Project Manager for the Wilder Hickling project, the successful candidate will provide project support and co-ordination for the development phase of the project which will include the detailed planning and deliverables to successfully obtain permissions and funding for the delivery phase.

The post offers an excellent opportunity for a senior projects officer to build their experience supporting a high profile, multidisciplinary strategic project in cooperation with colleagues, partners and the local community working with a project team from across the Trust.

Excellent co-ordination and collaboration skills and the ability to support the project manager in driving delivery are essential to allow you to support and enable the organisation to bring our vision for a Wilder Hickling to life.

The successful candidate must have proven project management skills from previous roles, providing both general project management support and specialist multi-disciplinary support. Having worked within a project management framework is essential, qualifications are highly desirable.

There is the potential for this role to be extended into the delivery phase of the project subject to the successful outcomes of the development phase.

If you are an experienced senior projects officer, passionate about making a positive impact for Norfolk’s wildlife, we’d love to hear from you.

The initial closing date for applications is 9.00am on Monday 20th July 2026.
However, applications will be reviewed on a rolling basis; the vacancy will remain open until filled and interviews will be arranged as appropriate applications are received.

Previous applicants need not apply.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

No agencies please. 

Location: Any UK Trust office (40-60% of your week in the office)

Interviews: 13/07 and 14/07

For more information or to apply, please click 'apply now' to be directed to our website.

Be part of a team transforming futures for young women across the UK.

As a Commercial Executive – Change a Girl’s Life, you will play a pivotal role in one of The King’s Trust’s flagship campaigns, driving the income that empowers young women to build confidence, gain vital skills, and create brighter, more independent futures. This is more than a role—it’s an opportunity to help unlock life-changing potential at scale.

At the heart of our Corporate Partnerships team, you’ll turn ambition into action—shaping and delivering high-impact fundraising initiatives that make a tangible difference. You’ll work collaboratively across fundraising, marketing and philanthropy, ensuring partnerships are not only successful but truly transformative, delivering measurable outcomes for the young people we support.

This role is ideal for someone who thrives in a fast-paced, purpose-driven environment—someone highly organised, proactive, and energised by bringing multiple workstreams together. From managing campaign delivery end-to-end to nurturing relationships with corporate partners and identifying new opportunities, you will be instrumental in driving the success and growth of the Change a Girl’s Life campaign.

You will thrive in this role if you are:

• Highly organised and confident managing a busy, varied workload with competing deadlines
• A strong communicator who enjoys selling and working with a wide range of stakeholders.
• Proactive and detail-focused, with a passion for delivering high-quality work.

To hit the ground running, you will bring:

• Experience using CRM systems and managing data such as prospect lists
• Exposure to business development, partnerships or marketing, ideally in a charity or purpose-led environment
• Confidence supporting proposals, presentations or campaign materials, with strong written and verbal communication skills

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Commercial Executive - Change a Girl's Life? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Commercial Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 4064 

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

As Chief Executive, you will provide visible, compassionate and credible leadership across the organisation. Working closely with the Board, Senior Leadership team, staff, volunteers and supporters, you will set strategic direction, drive financial sustainability and champion exceptional care for those who need us most!

You will be the primary ambassador for St Catherine’s, developing and managing key NHS and system wide partnerships, influencing locally and regionally, and ensuring the hospice remains a trusted, valued partner within an evolving health and social care landscape.

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Key priorities

• Values‑led leadership – living and breathing our core values every day, fostering a culture of energy, courage, expertise, connection, and not forgetting Human!
• Strategic delivery – translating our vision into clear priorities that keep St Catherine’s relevant, responsive and impactful
• Financial sustainability – navigating ongoing financial challenges faced by the hospice sector, strengthening income generation and ensuring long‑term resilience
• Partnership & influence – building strong, constructive relationships with NHS partners, other hospices and third sector organisations, commissioners and system leaders
• Modern and digitally savvy – ensuring the organisation continues to evolve, embracing digital innovation and using data and technology to improve care, efficiency and reach
• People & culture – empowering staff and volunteers, developing talent and leading change with clarity and empathy

About you

You will be an experienced, credible leader with a strong strategic mindset and a track record of leading complex organisations through change. You may come from the hospice, health, public, voluntary or related sectors, but you will bring clear understanding of partnership working, financial stewardship and the realities of operating in a constrained funding environment.

Above all, you will share our values, believe deeply in our mission and be motivated by the opportunity to lead St Catherine’s confidently into a modern, sustainable future.

This post is offered on a permanent, full-time basis, working 37.5 hours per week, (flexible working patterns would be considered for the successful candidate). At St Catherine’s we offer work from home opportunities, however this is adaptable depending on business need and regular onsite attendance is required.

Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle.

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The recruitment process will be a four-stage process:

• Application process closes 17 July 2026
• Shortlisting and testing 20 August 2026
• Presentations to our stakeholders 4 September 2026
• Interview Panel 7 September 2026

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Please visit our website to view Giles Tomsett's retirement announcment video, to view our draft Finance information and to see a covering letter from our Chair of Trustees.

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​Employees at St Catherine’s Hospice can enjoy a variety of benefits including:

• Generous annual leave starting at 27 days, (rising to 32 days after completion of probation) and 36 days with length of service, plus Bank Holidays, and an opportunity to buy / sell annual leave days. Plus we offer a day off for volunteering & moving house.
• Generous Pension scheme with up to 9% employer contributions or honour of NHS pension.
• Life Assurance Scheme, Counselling Offering, and a range of discounts.
• Enhanced maternity and adoption pay.

How to Apply:

If you join St Catherine’s, you’ll be joining a supportive team all working towards a big ambition: a future where everyone approaching death and those who love and care for them can access compassionate, specialist palliative and end of live care. If that sounds like something you’d find fulfilling, please apply today​.

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We want our recruitment process to be accessible to everyone, and we are proud to be a Disability Confident Level 2 Employer, committed to creating an inclusive, supportive workplace, if you need any help completing your application form please contact our HR team.

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Terms & Conditions:

• This role is subject to an Enhanced DBS check. By applying you are confirming you have read the Enhanced Check Privacy Policy for applicants and understand how DBS will process my personal data and the options available to me for submitting an application.

• Please ensure you have read our employee and recruitment privacy statement prior to applying for this role.

• Must be authorised to work in the United Kingdom, please note we are unable to offer visa sponsorships.

• Please note a requirement of all roles at St Catherine’s is to complete mandatory E-learning training and remain compliant with this throughout your employment.

• We understand that Artificial Intelligence (AI) may be used to support some applications, whilst we do not discourage this, please ensure any documentation and applications submitted accurately and truthfully reflect your own experience and suitability for this role.​

We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. You can access the Hospice by car, bus, bike or walking, with full transport details on our website.

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If you require any additional information or would like an informal discussion with our current Chief Executive, please visit our website for contact information and we will arrange this.

Harris Hill is delighted to be partnering with Age UK Oxfordshire, supporting their search for an interim Head of Income Growth.

This 6 month contract will cover a permanent recruitment period, working hybrid based with 3 days per month in Abingdon. 

Working closely with the CEO to ensure the charity’s ambitions, as described in the Strategy to 2030 and the 2026–27 Plan on a Page are delivered, the role holder will proactively lead integrated fundraising, marketing, and communications work. The role is pivotal in aligning planning and tactical decisions to build a sustainable income engine, strengthening the charity’s profile, performance, and impact at scale.

Role Description
1. Income strategy and delivery
Lead the development and delivery of a clear, evidence-based income growth strategy, diversifying and growing income streams to deliver the charity’s agreed income ambitions and reduce reliance on any single source.
2. Integrated fundraising, marketing, and communications
Hold full accountability for all fundraising, marketing and communications activity, ensuring strategy, brand, propositions, campaigns, and channels are integrated, coherent and focused on measurable impact.
3. Supporter growth and engagement
Grow and deepen relationships with supporters, including donors, volunteers, ambassadors and advocates, increasing participation, loyalty, and lifetime value in line with our strategic ambitions.
4. Insight, data, and performance discipline
Use insight, data, and performance management to inform decision-making, strengthen propositions, improve return on investment, and give the CEO and Board a clear grip on income and engagement performance.
5. Leadership, culture, and capability
Lead and line-manage all fundraising, marketing and communications staff, setting clear priorities, expectations and accountability, and building a confident, high-performing culture aligned with the organisation’s values and Principles.
6. Organisational leadership and profile-raising
Act as the organisation’s most senior income and external-engagement leader, working closely with the CEO and trustees to raise the charity’s profile, influence,
and credibility, contributing actively to collective leadership and strategic delivery. 

Experience
Substantial senior-level experience across most areas of income generation, including at least two from:
• voluntary income (e.g. trusts & foundations, legacies, individuals, community)
• marketing and communications
• supporter or audience growth and engagement
• digital fundraising or campaigns
• brand, proposition, or programme development

Proven experience of successfully leading multi-disciplinary teams and managing people, including line management and leadership through influence/matrix working to deliver shared outcomes.

Experience demonstrating a strong understanding of integrated income and
engagement models, with proficiency in leading fundraising, marketing, and communications as a joined-up system rather than discrete functions.
A proven record of developing and implementing income or growth strategy aligned to organisational purpose, values and long-term direction, including delivering measurable results or step-change improvement.

The client is actively recruiting, so will interview on an ongoing basis, so please apply as soon as you can, to avoid any disappointments. A full JD can be supplied upon application.

Chief Executive - King George and Queen's Hospitals Charity (KGQHC)

Location: Hybrid, with strong on-site presence
Salary: £80,000 - £100,000
Type: Full-time

About King George and Queen's Hospitals Charity

King George and Queen's Hospitals Charity plays a vital role in supporting patients, staff and communities across Barking & Dagenham, Havering and Redbridge. The charity funds projects that go beyond NHS provision - investing in equipment, innovation, environments, research and staff wellbeing to enhance patient care and experience.

Now operating as an independent organisation, the charity is entering a pivotal phase - with the opportunity to build on strong foundations, deepen community connections and significantly expand its impact. This is an opportunity to shape a growing NHS charity at a defining moment in its journey - building a confident, sustainable organisation that will improve health outcomes and experiences for thousands of people every year.

What You Can Look Forward To

As Chief Executive, you will lead the charity through its next phase of development - balancing immediate delivery with long-term strategic ambition.

You will:

• Shape Strategy and Build for the Future
• Strengthen Fundraising and Income Generation
• Lead and Develop a High-Performing Team
• Enhance Grant-Making and Impact
• Build Trusted Partnerships and Profile
• Strengthen Governance and Operations

Why This Role Matters

• Your work will have a direct and visible impact on patient care and community health
• You will build an organisation that is values-led, inclusive and sustainable
• You will operate at the heart of a complex and rewarding NHS environment
• Your leadership will leave a lasting legacy across local communities and healthcare services

About You

We are looking for a values-driven leader who combines strategic vision with a hands-on, practical approach.

Skills and Experience

• Significant senior leadership experience (CEO, Director or equivalent) in a charity, public service or similarly complex environment
• A track record of leading organisations through growth, transition or transformation
• Strong understanding of fundraising and income generation strategy
• Experience of working with Boards and governance structures
• Credibility in stakeholder management and external representation
• Financial and operational acumen, with the ability to build effective systems and infrastructure

Personal Attributes

• Strategic, thoughtful and future-focused
• Empathetic, resilient and emotionally intelligent
• Collaborative and inclusive in leadership style
• Comfortable operating at both strategic and operational levels
• A strong communicator with credibility across diverse audiences
• Passionate about improving health outcomes and community wellbeing

Recruitment Timeline

To ensure equitable access to information and uphold KGQHC's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair/Outgoing CEO. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Thursday 16th July 2026 6.30-7.30pm and we will send you a link.

Application Deadline: 5pm Monday 22nd July 2026

First Interviews: w/c 17th August 2026

Final Interviews: w/c 24th August 2026

How to Apply

Charity People Ltd is acting as a recruitment agency advisor to KGQHC on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity Peopl and request a candidate pack in the first instance.

For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala at Charity People

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Role

The Law Society is the membership body for the legal profession. Our members are at the heart of what we do, and we're committed to providing ongoing support, training and events to assist them in their careers.

The Support Centre is at the forefront of the organisation and will see you liaise with both the public and the profession managing high call volumes and responding to queries that arise via online mediums.

This is a busy and varied role working as part of a supportive and helpful team who adopt the values of the Law Society and care about the service they provide.

As Customer Service Officer you will be the first port of call for anyone wishing to speak to the Law Society, directing calls across the organisation you will be a polite and well-mannered individual with a proven background of working in a high-volume customer service environment.

If you have a positive attitude, helpful nature and want to join an organisation that offers a wonderful benefits package, this could well be the role for you.

What we're looking for

You will have demonstrable customer/member handling experience.

You will have proven experience of providing a high-quality service to a range of customers coupled with the ability to apply logic and common sense when analysing problems.

You also will have strong organisational, administrative and IT skills as well as excellent communication skills, both written and oral, including negotiation techniques.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of excellence, trust, clarity and respect.

We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government, and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.