Volunteer management jobs
Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?
Join Our Team as a Customer Services Advisor – Outbound calling
As a Customer Services Advisor - Outbound calling , you’ll be the friendly and trusted voice of BHF building meaningful relationships with our customers, supporters, and fundraisers. You’ll play a key role in shaping perceptions, influencing engagement, and stewarding long-term connections through outbound calling and responsive support.
Key Responsibilities:
- Connecting with our BHF supporters through outbound calls, supporting their training schedules, fundraising, and promoting major events like the London Marathon and the London to Brighton Bike Ride.
- Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
- Providing information, taking donations, and resolving customer queries and feedback.
- Using our ticketing and CRM systems to update customer records.
- Enhancing satisfaction and relationships through stewardship activities.
About You
Your ability to connect with people is your superpower. We’re looking for someone who’s naturally curious, a quick learner, and passionate about building meaningful relationships. You’ll be the first point of contact for our customers and supporters, listening, asking insightful questions, and providing the right help at the right time.
You can influence with empathy, fundraise with integrity, and turn everyday conversations into meaningful moments. Your enthusiasm and warmth shine through in every interaction, guiding supporters through their journey whether they’re training for a major event or making a heartfelt donation. You’re resilient, calm under pressure, and make people feel genuinely valued.
You’ll be confident using Microsoft Office, databases, and handling data entry with accuracy. Your proactive, “can-do” attitude means you take ownership of queries and give people the time and care they deserve.
Driven by customer satisfaction, you see challenges as opportunities to create unforgettable moments. Your excellent administrative and time management skills help you stay organised and focused, even when juggling multiple priorities.
Why Join Us?
We offer our staff generous benefits, such as:
-
30 days annual leave plus bank holidays.
-
Private medical insurance, dental health cover, and money towards gym membership.
-
Pension scheme with employer contribution up to 10%.
-
Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
-
Life assurance.
-
Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
Working Arrangements
- 2 x Permanent contract and 5 x 6-month Fixed Term Contract starting on 14th Jan 2026 .
- Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
- Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.
Interview Process
Our interview process involves two stages:
- Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.
- Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 2nd 3rd and 4th December 2025. Please note that these dates are fixed and cannot be changed.
Start Date & Induction:
All new team members will start on 14th Jan 2026, and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.
About us
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Our vision is a world free from the fear of heart and circulatory diseases.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Part time 21hours, Crisis Skylight London 50 – 52 Commercial Street, E1 6LT, outreaching in Tower Hamlets and surrounding areas
Contract: Permanent
About the role
As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change.
About you
· To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners.
· You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions.
· You will have experience of working with people who have faced severe and multiple exclusion and who may be considered to have ‘complex needs’, with an understanding of the needs of people who have been homeless for long periods of time.
· You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning.
· You will also have a knowledge of Housing First and housing led approaches and the ability to work within a psychologically informed approach.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 16 November 2025, 23:59
Interview process: Competency-based interview and interview task
Interview date and location: Tuesday 2 December 2025 (in person) at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About The Role
We’re looking for a creative, proactive and digitally savvy Social Media and Content Assistant to join our Communications team. You’ll support the planning, creation and delivery of engaging content across our social media channels, with a particular focus on Instagram and TikTok.
You’ll be responsible for creating content that helps the organisation achieve our marketing objectives, which are:
- Inspire inclusive practices among projects and professionals working with young people in music.
- Build the credibility of Youth Music among young creatives.
- Grow awareness of Youth Music as the leading voice on young people and music.
- Demonstrate the impact of Youth Music’s work and partnerships.
- Support the organisation in achieving our ambitious fundraising goals.
You’ll be line managed by the Digital Marketing Manager and will work closely with the Digital Content Lead.
About You
This role is ideal for someone who lives and breathes social media, loves spotting trends, and has a passion for storytelling that spotlights the work of young people amnd grassroots projects.
Key Responsibilities
- Spot and recreate viral trends, adapting them into engaging content for Youth Music’s audiences.
- Confidently use TikTok and Instagram features, trending sounds, and best practices to boost reach and engagement.
- Support in planning, creating, editing and scheduling content (Reels, TikToks, Stories, carousels, graphics, blogs).
- Capture and share content from live events, including NextGen community events, festivals, and project visits (occasional evenings and weekends required)
- Oversee our social media channels on your working days, monitoring all channels (TikTok, Instagram, Threads, Facebook, YouTube and LinkedIn) and liaising with the Digital Content Lead to ensure that messages and comments are responded to promptly and appropriately.
- Contribute ideas for campaigns and activations that highlight Youth Music’s impact and opportunities.
- Craft unique copy for multiple channels and formats across campaigns, business documents and owned media.
- Support the preparation and running of content shoots, from planning to on-the-day assistance.
- Research trends, youth culture and peer organisations’ activity to inform fresh and relevant content ideas.
- Track and analyse content performance, supporting the creation of regular insights reports.
- Ensure all content is accessible, inclusive, and aligned with Youth Music’s brand guidelines.
- Assist in maintaining the Asset Management System, ensuring all assets include accurate information (such as credits and consent details) and are regularly updated.
- Support with ad hoc design work and editing of templates for key campaigns e.g. the Youth Music Awards
General
· Carrying out all such additional duties as are reasonably commensurate with the role.
· This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
· Commitment to equality, diversity and inclusion, with good awareness of accessibility and understanding of inclusive best practice.
Person Specification
Essential Criteria
- Minimum 12 months’ cumulative experience in a social media, digital content or communications role.
- Strong understanding of social media platforms, particularly Instagram and TikTok.
- Confident using TikTok and Instagram features, sounds and trends to create engaging content.
- Clear and accurate written communication skills with good attention to detail.
- Ability to edit short-form videos using tools such as CapCut, Canva or Adobe Premiere.
- Basic graphic design skills, ideally using Canva or similar software.
- Confidence contributing ideas and supporting campaign planning.
- Strong organisational skills and ability to work to deadlines.
- Enthusiasm for Youth Music’s mission to equalise access to music.
- Interest in the UK music scene, particularly youth and grassroots projects.
- Willingness to work occasional evenings or weekends to capture live event content.
Desirable Criteria
· Experience creating and scheduling social media content (through work, volunteering, studies, or personal projects).
· Awareness of accessibility and inclusive content principles.
· Experience capturing and editing content at live events or festivals.
· Understanding of social media analytics and performance measurement.
· Familiarity with social media scheduling or reporting tools such as Sprout Social, Buffer or Hootsuite (desirable).
· Knowledge of Adobe Creative Suite (Photoshop, Illustrator, Premiere)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Counsellor
Fully remote or hybrid working at our Head office; Alton, Hampshire, GU34 1EF
Required to attend the office in person at least once a month.
Permanent, part time (21 hrs/wk.) Average clinic hours 12 to 15
£35,000- £38,000 pa (FTE)
We are seeking an experienced BACP accredited Counsellor to join our friendly counselling team at the UK’s leading support charity for people living with chronic kidney disease (CKD). You will provide professional psychological support to adults through a series of regular counselling sessions to help bring about effective change and improve client wellbeing.
Based remotely, or working in our office in Alton Hampshire, you will deliver sessions by telephone or online, working with clients facing challenging issues. We'll provide training to develop your knowledge of the impact of kidney disease as well as CPD opportunities, regular internal case reviews and shared learning sessions
Kidney Care UK is committed to safeguarding and promoting the welfare of adults at risk and expect all staff and volunteers to actively support this commitment. An offer of position will be subject to a DBS check.
A great place to work with great benefits including generous annual leave, employer pension contributions, flexible and hybrid working, health cash back plan, employee assistance programs.
If you would like an informal chat about the role, see our contact details on our website:kidneycareuk org
When you click 'apply' you will see an additional attachment to this job advert with a PDF document that includes a link to an on-line application form. We would be grateful if you could please this link as well as submitting your CV via this job board.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Due to the urgent need to fill this post, we will be shortlisting applications as they are received and may invite candidates to interview before the closing date. We will only shortlist applicants with two weeks' notice.
The Interim Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.
What you'll do:
- Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
- Drive continuous service improvement and foster collaboration across teams and partners.
- Build and maintain strategic relationships with key stakeholders to enhance service delivery.
- Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance.
See the job pack for full details.
The client requests no contact from agencies or media sales.
Stour Health and Wellbeing Partnership (SHWP) is seeking to appoint a part time Community Builder to work with residents and stakeholders in the more rural Stour areas to foster partnership working, connect and strengthen local communities and to reduce social and rural isolation. By really listening to local people, the post holder will help local communities to identify the challenges faced and what residents want and support them in creating new initiatives or enhancing existing ones to meet these needs. The aim is to improve links between services, existing groups, new initiatives and the community to increase community health and wellbeing. We are looking to appoint a skilled relationship builder with strong interpersonal skills and an understanding of rural challenges to connect, coordinate and support initiatives. Experience of managing projects and measuring their impact is desirable.
The Stour Health and Wellbeing Partnership is a community led partnership set up to support residents in Shipston and the neighbouring villages



The client requests no contact from agencies or media sales.
We’re looking for a super organised, efficient and supportive Operations Lead to make We Own It run smoothly so we can win public services for people not profit. This is a fast-paced role in a small team with a big mission!
You’ll lead on creating and maintaining effective systems and processes, and supporting the team on logistics so that everything runs like clockwork. You’ll also make sure we’re thanking the brilliant individual donors who fund 93% of our work. We’re looking for someone who has a track record of creating efficiency and order for themselves and other people - and can do so in a remote context! You'll need to be happy to carry out a variety of tasks and be flexible about your role.
This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.
We Own It campaigns against privatisation and for 21st century public ownership. We believe public services belong to all of us.
The client requests no contact from agencies or media sales.
Engagement Coordinator
Brighton and Hove Speak Out is a dynamic local advocacy charity. We support people with learning disabilities to have a voice and choice and control over their lives through providing a range of advocacy services and community projects.
We are seeking to appoint a part time Advocacy and Engagement Coordinator to deliver a programme of engagement and consultation activity. The post holder will support people with learning disabilities to have their say about local services, share their experience about how support and services impact on their lives and make recommendaitions for improvements.
The role involves organising outreach and consultation on different issues. The post holder will support a group of self-advocates (the Link Group) to take part in planning, running and reporting to the Learning Disability Partnership Board.
The Post Holder will also support health advocacy, training and awareness raising at Speak Out. They will support the ‘Thumbs Up' campaign led by a group of Speak Out members.
About you
The successful candidate will need excellent communication and organisational skills, including report writing, and will be able to manage a complex workload. Experience of advocacy and/or group work with vulnerable clients is essential. Knowledge of learning disability services and experience of working with people with learning disabilities is an advantage.
If you are eager to make a positive difference in your next role this is a superb opportunity to join a charity making a real difference to the lives of people with learning disabilities.
For more information see Speak Out’s website
Benefits to you:
-
Holiday entitlement of 30 days, plus bank holidays
-
Flexible hybrid working
-
3% employer pension contribution
-
Employee Assistance Programme (Wellbeing support package)
-
Committed to training and learning opportunities for continuous development
-
A strong sense of purpose knowing your work makes a real impact
How to Apply
An application pack and more information about Speak Out can be found on our website:
All successful applicants are subject to an enhanced DBS.
Important Dates:
Closing date: Monday 10th November
Interviews: Thursday 20th November
Successful applicants are subject to enhanced DBS checks.
Equality and Diversity
Speak Out is committed to equal opportunities and welcomes, values and celebrates diversity. We encourage applications from all parts of the community and treat all on a basis of equality. We support all staff to meet their potential in their role.
The client requests no contact from agencies or media sales.
Welfare Rights Adviser
Department - Support hub
Salary £32,445 per annum ( £19,467 pro rata for part time)
Hours of work 22.5 hours a week over three days.
Base Hybrid working for the foreseeable future with regular attendance to the office at least 2 days week at Royal Free Charity, The Pears Building, Pond Street, London, NW3 2PP and Royal Free Hospital- Support Hub
The role
The welfare rights adviser will report to the welfare rights supervisor.
The welfare rights adviser will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate.
Experience as a welfare rights adviser, including managing your own casework, is essential when applying for this role.
Principal accountabilities / responsibilities: -
Welfare rights advice and casework
· To provide welfare rights advice and casework for people affected by long-term health conditions, including inpatients, outpatients, and carers.
· To work at least two days per week on site, mainly based at the Royal Free Hospital or the Royal Free Charity office
· To provide advice and support primarily on welfare benefits and housing matters (that do not require a solicitor).
· To check whether clients are in receipt of all the benefits they are entitled to and help them claim relevant benefits.
· To help clients understand benefit decisions and challenge them (where appropriate) by way of mandatory reconsiderations and appeals.
· To help clients ensure they keep to their responsibilities in respect of their benefit claims, for example by notifying any relevant changes of circumstances.
· To refer or signpost clients to other agencies or departments as appropriate, e.g., housing solicitors; community care cases involving social services and NHS duties, FCA-regulated debt and immigration services.
· To signpost or refer to other services that might be valuable to a client such as condition specific charities, mental health support, or offerings in the local community that would improve their health and wellbeing.
· As part of this role, there may be some advice given to NHS staff.
· There may also be some involvement in new advice projects
· There will also be some triaging new referrals as part of this role
The team
The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life.
We are here to transform patient experience and staff experience and change lives for the better.
We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (e.g., finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.
We are proud to hold the Advice Quality Standard (AQS), recognising us as well-run legal advice service, operating within social welfare law, and committed to social justice.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday 10 November 2025, 12 noon.
Interview date: Wednesday 19 November 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
This is a fixed term maternity cover role (anticipating approx. 9 months) supporting ASAP’s duty representation scheme at the Asylum Support Tribunal (AST) – one of our three key strands of work.
Working within our duty scheme team, you will assist our Acting Duty Scheme Co-ordinator and Duty Scheme Support Officer with key operational tasks, ensuring that the scheme is offering a quality service to appellants and referrers and that our duty scheme advocates (volunteer solicitors and barristers) are supported to provide high quality legal representation and advice.
After induction and training, you will give one-off guidance and support to people within the asylum support system who self-refer to ASAP, and to referring advice agencies, about the asylum support appeals process. You will also assist with decisions about which cases we represent. As with all team members, you will feed into our wider work on training, asylum support policy and strategic litigation – primarily by ensuring that colleagues are kept up to date with issues arising out of appeals at the Tribunal.
We’re looking for someone passionate about helping people seeking asylum in the UK access justice. You should be well-organised, a good team player, and have a solid understanding of the asylum support system—ideally from directly advising people who use it. In this role, you’ll develop your legal knowledge and skills by: observing hearings, reading appeal documents and legal decisions, attending training sessions and team meetings.
You’ll be joining a small, friendly, and supportive team that works closely together.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Senior Operations Contracts Lead
Salary: £40,000 - £50,000 pro rata
Location: Flexibility to allow working from home - typically this will be up to two days each week - with an expectation of a minimum of three days spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions)HMP Peterborough and HMP Bronzefield
Hours: 35 hours per week
Contract: Fixed Term - until 31st May 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.
You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.
About You:
To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:
- A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
- A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
- A good knowledge and understanding of organisational systems and frameworks, line management and project management
- Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level
- Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
- Experience of developing relationships with funders/commissioners and achieving required outcomes
- Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact
- Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
- Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking
- Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Sunday 23rd November 2025
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Programme Officer
We are seeking an organised and enthusiastic Programme Officer to work with a small friendly team, supporting the delivery of high-impact events and citizen science programmes connecting people with nature.
Position: Programme Officer
Location: Office based Bristol
Salary: £27,500 per annum
Hours: Full time, 37.5 hours per week (part time considered, minimum 30 hours)
Contract: 1 year fixed term – potential for extension depending on funding
Closing Date: 17 November 2025 at 6:00am
Interviews: First stage 21 November (online), second stage 3 December (in person)
About the Role
As Programme Officer, you’ll play a key part in delivering a varied and inspiring events programme that engages thousands of people each year. Working closely with colleagues, partners and volunteers, you’ll help bring flagship events to life, including the Festival of Nature, Wild Summit and Communicate conference.
Key responsibilities include:
- Supporting the planning, coordination and delivery of events for both public and professional audiences
- Contributing to the development and coordination of citizen science programmes
- Handling event administration, including ticketing and logistics
- Liaising with partners, contributors, volunteers and attendees
- Supporting communication and marketing activities
- Coordinating volunteer recruitment, support and management
- Gathering data and supporting evaluation and reporting for funders and partners
About You
We’re looking for someone who is proactive, well organised and thrives in a fast-paced, collaborative environment. You’ll enjoy variety in your role and be happy to get stuck in to make things happen.
You don’t need to have worked in the environmental or charity sector before. We’re more interested in your ability to build strong relationships, communicate clearly and confidently, and work effectively with a wide range of external stakeholders. If you’re a great communicator who loves bringing people together and making things happen, we want to hear from you.
You will have:
- Strong organisational skills and excellent attention to detail
- Excellent written and verbal communication skills
- Confidence communicating with partners, volunteers and the public
- Experience using Microsoft Office and a willingness to learn new systems
- Experience supporting events or working in a busy, public-facing environment
- The ability to multitask and adapt to changing priorities
- A positive, solution-focused attitude and strong teamwork skills
It would be great if you also have:
- Experience coordinating volunteers
- An interest in environmental and wildlife issues
- Familiarity with citizen science projects
About the Organisation
This charity brings together a network of partners across research, media, policy and conservation to connect people with the natural world. Through major events, citizen science programmes and sector-wide initiatives, they engage thousands of people each year to inspire action for nature.
Other roles you may have experience of could include: Events Assistant, Programme Coordinator, Events Administrator, Community Engagement Officer, Project Support Officer, Communications Assistant. #INDNFP
If you’re excited by the idea of working on events that inspire action for nature, this is a great opportunity to join a small, passionate team making a big impact!
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office, E1, with regular travel (at least four times per month) across London and the UK to meet with donors and senior stakeholders. Flexible homeworking options available in line with Crisis’ Hybrid Working Policy.
Hours: 35 hours per week, we are open to a range working arrangements i.e. part-time, minimum of 28 hours per week or compressed hours.
About the role
Are you an exceptional relationship-builder with a passion for driving social change? Crisis is seeking a dynamic and strategic Principal Gifts Lead to secure transformational philanthropic support from individuals and funders capable of giving £1 million and above. This pivotal role will manage a high-value portfolio, forging deep, long-term partnerships that will unlock the resources needed to end homelessness for good. You will play a leading role in advancing our £20m Housing Supply campaign — an ambitious initiative at the heart of Crisis’ strategy to deliver genuinely affordable homes.
As a visible and influential ambassador for Crisis, you will work closely with senior stakeholders, Trustees, and volunteers to identify and inspire new opportunities for giving at the highest level. This is more than a fundraising role — it’s about building a movement of transformational support that will change lives and help shape a future free from homelessness.
About you
You will bring a strong track record of securing seven-figure philanthropic gifts, with proven success in developing new high-value relationships using a thoughtful, relationship-led approach. Your experience working with ultra-high-net-worth individuals, foundations, and senior stakeholders will be matched by your deep understanding of donor motivations and philanthropic psychology. You will be confident navigating complex organisations, able to build internal consensus, and experienced in managing engagement through senior volunteers or development boards. Your excellent interpersonal and influencing skills will ensure you thrive in high-level conversations and build long-lasting, meaningful partnerships.
Strategic and creative in your thinking, you’ll have a sharp eye for opportunities and the ability to develop compelling donor propositions that align with Crisis’ vision and priorities. You will be a strong communicator — both in writing and in person — with the credibility to engage and inspire some of our most significant supporters. With an entrepreneurial mindset, you’ll be proactive, adaptable, and eager to learn in a fast-paced, ambitious environment. Most importantly, you’ll share Crisis’ deep commitment to ending homelessness and to the values of equality, inclusion, and lasting social change.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 9 November 2025 23:55
Interview date and location:
- Stage one W/C 1 December in person at our offices in E1.
- Stage two: W/C 8 December location TBC
Interview process: This will be a two-stage process. First stage is a panel interview which will start with a presentation you will have prepared beforehand, and then competency and values-based questions. There will then be a final stage interview with our CEO and senior stakeholders.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £29,500 p/a
Interviews: Rolling Interviews
____________________________________________________________________________________________
The Role
The Student Voice Co-ordinator will play a key part in creating a vibrant student rep community, implement the recommendations from our Democracy and Governance Review and work to support the delivery of our democratic structures.
The Person
The Student Voice Co-ordinator will ensure that all students representatives (Part-Time Officers and Academic Reps) are supported to champion the student voice.
About Us:
Goldsmiths Students’ Union is a charity representing over 10,000 students studying at Goldsmiths, University of London, on issues that matter to them.
We’re student-led, with hundreds of volunteers, dozens of part-time elected officers, and four Sabbatical Officers - students who have been elected by their peers to take a year out of their studies to lead us from the front.
Our Culture
At the heart of our culture lies a genuine dedication to nurturing the personal and professional growth of our staff. In this year's engagement survey 93% of our staff wholeheartedly agreed that they would recommend Goldsmiths Student Union as a fantastic place to work.
We’re committed to fostering an inclusive and supportive environment where each team member thrives. We firmly believe that your journey with us should not only be a productive one but also an enriching and fulfilling one.
Join our team, and let us help you shape a rewarding career while contributing to our collective success.
Our Benefits
24 days holiday and additional days which increases with length of service and additional days off for Easter and Christmas college closures
4-day work week during quiet periods
Generous parental leave
3% employer pension contribution
10% off at the SU Cafe
Flexible Working
__________________________________________________________________
Application Process
If everything above sounds good to you, we would love to receive your application. Please use our application form to apply as we do not accept CV's and Cover Letters.
_________________________________________________________________________
Students at Goldsmiths University come from a variety of backgrounds. We are therefore committed to ensuring our workforce is reflective of our members. We encourage applications from people with different circumstances and from all walks of life as well as those from traditionally underrepresented groups.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Guidelines Officer
Location: BSH Headquarters, 100 White Lion Street, London, N1 9PF - Hybrid working (2 days per week in the office)
Hours: Full time, 35 hours per week (normally 9am-5pm, with an hour unpaid for lunch)
Contract: Permanent, Full time
Salary: £30,000 - £34,000
The Employer
The British Society for Haematology (BSH) is the largest UK multidisciplinary Haematology Society with over 3,000 members. Our activities include running education events and courses (including our flagship Annual Scientific Meeting held in April), producing guidelines, awarding grants, and raising the profile of haematology.
The Role
The main role of the BSH Guidelines is to provide haematologists with up-to-date advice on the diagnosis and treatment of haematological disease and on laboratory haematology practice, primarily by the production of evidence-based guidelines.
The co-ordination and commissioning of the required guidelines is administered by the Guidelines Team, overseen by the Guidelines Executive Committee; and carried out by four Task Forces, each responsible for a specialist area: blood transfusion, haemostasis & thrombosis, haemato-oncology and general haematology. In addition, each Task Force oversees 10-14 Writing Groups, who develop BSH guidance.
The post-holder supports the Guidelines Team, including coordination of activities of the volunteer groups and supporting liaison with external groups and organisations.
Essential Skills and Experience
- Excellent organisational skills, including the ability to prioritise work and work to deadlines.
- Intermediate/Advanced IT Skills (Microsoft Office Package, Databases, Mailing Software, Web Content Management)
- Works collaboratively and constructively with inter-departmental teams and external organisations.
- Experienced in preparing agendas and taking minutes.
- Excellent written and verbal communication
Please note, this is an urgent role, therefore applications will be reviewed on a rolling basis.
The role will close if a suitable applicant is found, so please do not hesitate in applying for this position.
Interested?
Applying is easy – simply click the apply button. You will be directed to our candidate portal.
There you can see the full Role Profile and upload a CV and Covering Letter outlining your suitability for the role according to the job description and person specification.
The British Society for Haematology is committed to equal opportunities and values diversity in its workforce. We know the value different voices bring and strongly encourage applicants from all backgrounds to apply and will keep applications open until we have satisfactory representation on our shortlist.
No agencies please.