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START are recruiting for an Operations Manager.
Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)
About Us
START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.
Job Overview
We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.
Core Responsibilities
As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.
This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.
Additional Information
If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.
Closing date for receiving applications will be Thurssday 3rd September 2026 at 12 noon.
Interested?
If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement which outlines your suitability for the role in line with the attached person specification. It will be sent automatically to us.
START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation
No agencies please.
If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement which outlines your suitability for the role in line with the person specification.
Applications should be emailed by Tuesday 25th August 2026 at 12 noon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Leprosy Mission Great Britain (TLMGB) is the world's largest leprosy-focused charity, working across nine countries across Africa and Asia to defeat leprosy and transform lives. TLMGB's vision is “leprosy defeated, lives transformed” meaning a world with zero transmission, zero disability and zero discrimination.
We are looking for a relationship-driven Senior Partnerships Executive to join TLMGB's Fundraising Team. Reporting to the Partnerships Manager, you'll build meaningful relationships with major donors, create compelling proposals and stewardship plans, and inspire supporters to deepen their engagement with TLMGB's mission and impact.
In this role, you'll have the opportunity to:
This is a fantastic opportunity to join a Christ-centred, welcoming and supportive team that genuinely enjoys working together. TLMGB has a strong culture of learning, development and collaboration, offering extensive training in fundraising and international development to help colleagues grow and thrive. The charity is proud of its award-winning levels of staff engagement and has been recognised with Charity Times and Third Sector awards, reflecting its commitment to both its people and its mission.
Why work for The Leprosy Mission Great Britain?
This role is subject to an Enhanced DBS check and a Work Health Questionnaire.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Location: Hybrid – Peterborough office 2 days per week (Tuesday and Wednesday), up to 3 days home working with travel nationally and abroad
Closing date: Sunday 20th September
Applications are being reviewed on receipt and initial interviews will be conducted on a rolling basis.
Final in-person interviews in Peterborough: Friday 2nd October
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.
We're looking for an exceptional content creator who understands the Ocean and knows how to make people care about it.
This is a hands-on individual contributor role with significant ownership. You will own content planning and community management across social media, web and newsletters. You'll be responsible for Ocean Generation's digital content and engagement, from deciding what stories we tell and how we tell them, through to creating, publishing, engaging with our community of 170,000+, analysing performance and improving what we do next.
We're a small, ambitious team on a mission to make Ocean Literacy accessible to millions of people. So, you'll need to be comfortable transforming Ocean science and educational programme outputs into compelling storytelling across social media, newsletters, and our website, taking the whole process from spotting an opportunity and developing the idea through to creating, publishing and owning the result.
We're particularly interested in people who already understand the Ocean or marine sector and have a proven track record of creating compelling social content.
You don't need to be a marine scientist, but you do need to understand the Ocean well enough to tell its stories accurately, ensuring Ocean Generation remains a trusted, empowering, and recognisable voice for Ocean Literacy.
About Ocean Generation
Ocean Generation is a UNESCO-endorsed Ocean education charity turning Science into Storytelling. We make Ocean Literacy accessible through film, pop-culture, and education programmes that empower practical action.
Most people grow up unaware that the Ocean is keeping us all alive: Ocean Generation exists to change that.
Established in 2009 by film producer Jo Ruxton MBE, our award-winning documentary ‘A Plastic Ocean’ was named by Sir David Attenborough as “one of the most important films of our time” and ignited mass public awareness about the impact of plastic pollution.
Today, we address a full range of human-made threats impacting the Ocean, with a particular focus on programmes for young people across the world.
Our Ocean Intelligence approach – how we translate complex Ocean science into engaging content through Science and Storytelling – has been endorsed by the Intergovernmental Oceanic Commission of UNESCO as a project under the UN Decade of Ocean Science for Sustainable Development.
The Role
This is a hands-on individual contributor role. You will own content planning, creation, publishing, analytics, and community management across platforms – social, web and newsletter.
Key Responsibilities
Content Creation & Community Management
Newsletter Creation & Management
Organisational Communications & Partnerships
Skills & Experience Required
Essential
Desirable
Conditions
Our Commitment to Inclusion
Ocean Generation is committed to being an inclusive and equal opportunities employer. We welcome applications from people of all backgrounds. If there is anything we can do to make the application or interview process more accessible, please let us know.
Please submit your CV along with links to your portfolio or examples of relevant past work. A cover letter is not required.
Your work examples will matter more than the content of your CV, so please make sure these links are included and accessible.
Shortlisted candidates will be asked to complete a task as part of the application process. Interviews are expected to take place in the first or second week of September 2026.
We’re on a mission to empower 50 million young people to take Ocean action by 2030.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced Registered Nurse looking for a role where you can deliver exceptional client care, develop your career, and enjoy a genuine work-life balance?
At MSI UK, we're growing our services across the West Midlands and are looking for compassionate, motivated Nurses to join our dedicated multidisciplinary team. This is an opportunity to work in a modern, supportive healthcare environment where your expertise is valued, your wellbeing matters, and every day you help make a meaningful difference to people's lives.
Why Nurses Choose MSI UK
Hear from one of our Midwives: ‘I’m excited to work in the Birmingham clinic because it’s brand new and we’ve got some brilliant facilities. It’s going to widen abortion access to people who are living in this area and make it easier to access the services they require.’
Imagine finishing work knowing you'll have your evenings free, your bank holidays protected, and your weekends largely your own. Unlike many clinical settings, this role offers a healthier balance between work and home life, allowing you to continue doing the job you love without the demands of night duty, long shifts, or unpredictable rotas.
You'll primarily be based at our modern Marston Green Treatment Centre, with travel required to work across our West Midlands centres. Our facilities offer a professional, welcoming environment with on-site parking, staff rest areas, and cyclist amenities. All travel outside of your base location is reimbursed. During your first 3 months, there will be a requirement to travel to other centres with the UK to support with your training.
Invest in Your Future
At MSI UK, we believe talented Nurses deserve opportunities to grow. Whether you're looking to:
We'll support you with clear career pathways and ongoing professional development.
Apply today and dscover a career where your skills are valued, your development is supported, and your wellbeing matters.
How can MSI UK benefit you?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
💰 Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.
🧘 Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.
📈 Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £40,000–£45,000 FTE, depending on experience (pro rata) Hours: 22.5 hrs/week (3 days) Location: Vassall Centre, Bristol — hybrid working
Are you a finance professional who wants more than a seat at the table — you want to help build it? Carers Support Bristol & South Gloucestershire is looking for a part-time Finance Manager to lead its financial systems, controls and reporting, with genuine autonomy to shape how finance is done.
This is a rare opportunity to properly build a finance function from a position of real trust. Reporting to the Chief Executive, you'll pair every report with clear, practical advice — not just the numbers — and have real scope to shape how finance is done here. Hybrid working, with on-site time in Bristol flexed around what the role needs.
• Lead management accounts, cash flow forecasting and restricted fund management
• Line manage a Finance Officer, and oversee payroll and budgeting
• Cost bids, grants and tenders alongside the fundraising team
Essential: hands-on experience within the charity or not-for-profit sector, including managing restricted and unrestricted income. This is a must-have — please only apply if you can evidence this.
Read the full candidate brief: https://carers-finance-manager-brief.vercel.app/
The client requests no contact from agencies or media sales.
About The Job
Contract: Permanent, full-time contract.
Hours: 35 hours per week (1 FTE)
Salary: £32,000 - £36,000
Location: Hybrid, anchored to the London Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
This role is central to telling the stories that bring Carers Trust’s work to life and inspire people to engage with our mission. Through the creation of high-quality, engaging digital content across social media, video, web and written channels, the Digital Content Officer will help raise awareness of the challenges facing unpaid carers and demonstrate the difference that Carers Trust, our Network Partners and supporters make across the UK.
Working within the Marketing and Communications Team and closely alongside colleagues across the organisation, the postholder will develop and deliver compelling content that supports campaigns, fundraising, influencing and engagement activity. They will gather stories from carers and Network Partners, create and coordinate digital content across multiple platforms, and help ensure our communications remain creative, timely and audience-focused.
The role will also play an important part in ensuring the voices, experiences and achievements of unpaid carers are at the heart of Carers Trust's communications. By creating impactful and accessible content that informs, inspires and engages, the postholder will help strengthen public understanding, increase support for carers, and contribute to positive change for unpaid carers across the UK.
As the postholder you will:
Please download the attached recruitment pack to find out more.
£28,188 - £29,355 per annum, once 6 month probation is passed.
Permanent, Full Time (37.5 hours per week on a 24hrs shift system)
Additional payment of £30 per night for the on-call cover duties.
Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment.
We are seeking a compassionate and motivated Residential Assistant Manager to help deliver high-quality, person-centred support while assisting with the day-to-day leadership of the service. Working alongside the Service Manager, you will support the smooth running of the home, maintain high standards of care, safety and compliance, and act as a positive role model for the team.
The role includes leading and mentoring staff, supporting rota management and administrative tasks, contributing to audits and quality monitoring and ensuring care plans, risk assessments and records are accurate and up to date. You will promote best practice in safeguarding, support compliance with CQC and relevant legislation and help develop a skilled and confident team through training and guidance.
You will work closely with families and professionals to support people’s health, wellbeing and independence, while responding calmly and effectively in a range of situations. The role may include supporting people in the community, undertaking clinical duties once trained and assisting with transport where required.
About You
About Us
Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club.
What you will receive whilst working for us:
The Talent Set is delighted to be partnering with the Henry Smith Foundation on the recruitment of a newly created Head of Digital Transformation role. This is a unique opportunity to lead a significant organisation-wide transformation programme and help shape how one of the UK's leading independent foundations uses digital, data and technology to maximise its impact.
As the Foundation continues to grow and evolve, it has recognised the need for a strategic leader who can bring together systems, data, technology and people into a clear and ambitious digital vision. This is an opportunity to build and lead a digital transformation agenda from the ground up, working closely with senior leaders, trustees, colleagues and external partners to create a more connected, data-informed and future-ready organisation.
The Opportunity
The Foundation has grown significantly over the last decade, with increasing organisational ambition and a more complex operating environment. Alongside core grant-making activities, the organisation has developed new programmes, partnerships and ways of working that require a more strategic approach to technology and data. While many systems and processes work well individually, the organisation is now seeking someone who can create a joined-up digital strategy that supports its long-term goals.
Reporting to the Director of Finance, Investments and Resources, you will lead the Foundation's digital, data and technology transformation programme. You will define and deliver a multi-year roadmap, oversee key technology and systems projects, and build digital capability across the organisation. Most importantly, you will help colleagues embrace change and ensure digital becomes part of how the organisation thinks and works every day.
This role offers a rare combination of strategic influence and practical delivery. The successful candidate will shape major decisions around systems, data, AI and organisational capability, whilst also working closely with colleagues to ensure solutions are adopted, embedded and delivering measurable benefits.
Key Responsibilities
About You
We're keen to hear from candidates who have successfully led digital transformation programmes and understand that meaningful change is ultimately about people as much as technology.
You might currently be a Head of Digital, Head of Transformation, Digital Programme Lead, Technology Transformation Leader or similar, and will likely bring:
The Foundation is particularly interested in candidates who can balance strategic thinking with practical delivery, and who understand how to introduce change at a pace that brings people with them rather than leaving them behind.
What's on Offer?
Salary: £67,000 - £70,000 per annum
Hours: Full-time, 35 hours per week (Part Time considered)
Contract: Permanent
Location: Hybrid, Attendance is expected at least 1 day per week in the Kings Cross office, but with some variation.
Interviews
First Stage Interview: Thursday 10th September
Second Stage Interview: Monday 14th September PM
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the apply button. We aim to respond to all successful applicants within 48 working hours.
Commitment to Diversity
The Henry Smith Foundation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.
Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.
If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sheffield Cathedral is inviting applications for the role of Community Organiser, a new post within the Cathedral Resourcing Project, at an exciting moment in the Cathedral’s mission, civic life and partnership with communities across Sheffield.
At the heart of a changing and creative city, Sheffield Cathedral is both an ancient holy place and a living centre of worship, welcome, culture and public engagement. We are seeking to grow as a civic, relational and faith-rooted institution: not acting for communities from a distance, but acting with communities through trust, shared leadership and common action.
This new role is for a relational, disciplined and justice-minded organiser who can listen deeply, build trust across difference, identify and develop local leaders, and help people move from shared concern to collective action. Working in the Citizens UK tradition of broad-based community organising, the Community Organiser will help embed organising across the Cathedral, its parish partnerships and its civic relationships, contributing to the co-creation of Sheffield Citizens Alliance.
We are looking for someone who understands that lasting change is built through relationships, local leadership, patient listening, strategic action and negotiated public wins. The successful candidate will work confidently within the life and values of Sheffield Cathedral, while helping churches, communities and civic institutions build the power to act together for justice and the common good.
This post is open to people of all faiths and of none. There is no requirement to be a practising Christian, but the postholder will need to work sympathetically within the public mission and inclusive Christian values of Sheffield Cathedral.
Salary: £36,000 p.a. plus pension
Contract & Working Pattern
37.5 hours per week, with some evening and weekend work
Fixed-term until 31 December 2028, starting as soon as possible
Working at Sheffield Cathedral, partner parishes and civic institutions across Sheffield, with some hybrid working possible by agreement
Final application closing date: Wednesday 7 October 2026, 2.00pm
Shortlisting: Thursday 8 October 2026
Interviews/Tasks: Thursday 15 October 2026
Applications will be reviewed on a rolling basis. We reserve the right to close this vacancy before the advertised closing date if a sufficient number of suitable applications are received. We therefore encourage interested applicants to apply as early as possible.
For more information, or to download an application form, please visit the vacancy page on Sheffield Cathedral's website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London (with hybrid working available)
Closing date: Thursday 10 September
Interview date: Thursday 24 September in London
Salary: £100,000 pa
Brook is a 4 Day Week employer
About Brook
Brook believes in a society where everyone is supported to live healthy, safe and fulfilling lives. For over sixty years, Brook has been a pioneering force, transforming lives and communities. Brook fights for the right to excellent sexual health, mental health and wellbeing, offering lifelong support that is inclusive, non-judgmental and accessible to all. Our unique offer combines clinical services, relationships and sex education, outreach in community settings, wellbeing programmes and counselling. In 2025/26, we supported 1.45 million people through our frontline services. We delivered 4,053 mental health and wellbeing interventions, supported 111,931 people through our education and wellbeing work and supported 57,071 people through our all-age clinical services.
About the role
We’re looking for a Director of Engagement, Communications & Income to provide strategic leadership across income generation, service development, marketing, communications, policy and external engagement.
The role is key to strengthen organisational sustainability by securing diverse and sustainable income streams. You will provide strategic leadership for service development and oversee the identification, development and submission of high-value, complex bids and tenders for commissioned services.
You will oversee communications, marketing and brand activity ensuring communications effectively position the organisation to attract funders, donors, corporate partners and stakeholders. You will lead the organisation’s external engagement strategy to enhance profile, influence and reach.
About you
You will have significant senior leadership experience and be skilled at collaborative working. Your outstanding leadership, influencing and relationship-building skills will be evidenced through a track record of securing income from diverse sources. You will have extensive experience in in communications, brand development and stakeholder engagement.
Your ability to efficiently manage a complex and busy workload with conflicting priorities will enable you to work well under pressure and deliver to deadlines. You will have an in-depth knowledge of the charitable funding landscape, the public sector commissioning environment and a broad range of communications activities.
Benefits of working for Brook:
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Peer Support Transformation Project
The Peer Support Transformation Project is commissioned by South West London and St Georges Mental Health NHS Trust, and delivered in partnership with Sound Minds and Wandsworth Carers Centre.
The Trust review, allocate and coordinate patient referrals through Daily Integrated Allocation Meetings (DIAM). This is an internal operational and clinical triage process used by teams like the Integrated Recovery Hubs (IRH) and Single Point of Access (SPA) to signpost efficiently to care pathways to appropriate community services.
The aim of the Service is to support individuals through Peer Support for early intervention, help avoid crisis or deterioration, but also as a step down from more intensive clinical support to help reintegrate with the Community.
Given its framework of reference to the diversity of cultures and languages, Mushkil Aasaan is well-placed in the heart of the Community in being a Wellbeing Hub. This offers a spectrum of shared activities and opportunities that enhance the overall wellbeing and sense of belonging in navigating ‘Care for the Community by the Community’.
As such it is essential for this role to transcend Mushkil Aasaan’s ethos in enhancing the Peer Support Service in line with the wider aims of the Trust’s transformation programme in reducing health inequalities and reaching out to groups who experience barriers in accessing support. This Co-production aims to capitalise on the Community’s strengths in self-determination and people identifying their own goals, whilst creating an understanding of the dynamics and stigma that contribute to mental ill-health.
The Senior Peer Support Worker at Mushkil Aasaan will play a pivotal role in delivering tailored support to individuals facing emotional distress whilst focusing on their strengths and personal resources, aligning with their recovery goals and overall well-being. Our approach emphasises the use of own lived experiences with mental health challenges, whether personal or professional, to foster understanding and empathy.
The Senior Peer Support Worker will maintain a good oversight of the accountability to the Commissioning Trust with the processes and procedures already in place in collaboration with the Manager. The role would also co-ordinate a smooth-running delivery of the Service ensuring that the team of 2 Junior Peer Support Workers are well supervised and supported in their work with allocated clients. The role is responsible for the chairing of fortnightly client allocation meetings and immediately reporting any issues and safeguarding concerns.
Peer Support Project Co-ordination
· Line management of the Team, ensuring that referrals are responded to in a /timely manner, and that wait list databases are accurately maintained.
· To maintain positive and effective working relationships with colleagues and professionals at all times.
· Responsibility for chairing fortnightly Peer Support Team allocation meetings, ensuring a thoughtful and equitable approach to allocation.
· Work closely with Manager in ensuring that the team of two Peer Support Workers are well supported in their work with clients.
· To offer reflective practice as part of supervision for the wellbeing and development of the Peer Support Workers whilst undertaking emotionally demanding work.
· Collaborating with the Manager in quarterly service reports by gathering and compiling data from the team.
· Report any service delivery issues to Management, working closely with them to design and implement improvements where necessary.
· Ensuring that any safeguarding concerns raised by any of the Peer Support team are promptly reported to Designated Safeguarding Lead.
· To appreciate the hectic atmosphere of a bustling Centre with multiple Services and Activities whilst maintaining the identity and privacy of a Peer Support Service.
Peer Support Sessions
· To support individuals experiencing emotional challenges drawing appropriately on lived experience to foster hope, mutuality and recovery-focused conversations.
· To provide a person-centred, strength-based approach that is responsive to and focusing on the individual whilst providing non-judgemental support, respecting diversity and lifestyle choices.
· Supporting in identifying how to manage their daily lives and signposting to key resources to support their wellbeing.
· Provide help to navigate the health and wellbeing system and connect into community resources to reduce isolation and improve wellbeing.
· To enable access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support.
· To provide practical support to help people access the right services and support based on needs, preferences, and the options available.
· To actively signpost to Mushkil Aasaan’s Advocacy Service, Support Groups, and creative activities and events where appropriate.
· To maintain high levels of safeguarding awareness and to respond to risk and safeguarding issues as they arise whilst respecting the autonomy of the individual wherever possible.
· To monitor the effectiveness of interventions offered through the routine use of outcome monitoring tools reviewed directly in person.
Administration and Data Processing
· Maintain accurate and high-quality client records using databases and electronic filing systems.
· Ensuring compliance by the whole Team in entering all relevant data to ensure timely monthly DataSet reporting and Quarterly Reporting on the required 23 standards.
· Report quarterly client data updates in a timely manner, supporting the Head of Operations in compiling quarterly reports to the Trust.
· Support clients to complete relevant surveys and feedback forms at specific points in their peer support programme.
· Respond to any queries from the Trust relating to clients on the caseload in a timely manner, maintaining the required level of detail, accuracy and professionalism.
· Undertake any other ad-hoc administration related to the project from time-to-time. For example, scanning documents or printing Peer Support Group resources.
General
· To attend appropriate internal and external training courses, supervision and staff development.
· To attend regular clinical and line management supervision and to attend professional meetings with the Trust as appropriate.
· To be sensitive to the complex boundary issues in user-led work, act appropriately and with high standards of confidentiality.
· To adhere to Mushkil Aasaan’s policies related to Equality, Diversity and Inclusion, Health and Safety, and Safeguarding.
· To understand and respects the rights of individuals including choice, self-determination and cultural and religious needs.
· To adhere to data collection guidelines, complying with Data Protection policy.
· Any other duties that may be required in connection with this role and are deemed necessary and in the interest of the Charity.
Skills and Attitudes
• Very strong ability to actively engage with a wide range of Mental Health needs and an understanding of the issues people face in their lives.
• Ability to work consistently with high levels of empathy, warmth and unconditional positive regard.
• Ability to communicate effectively, both verbally and in writing, with Service Users, their families, carers, community groups, partner agencies and stakeholders.
• Ability to identify risk and assess/manage risk when working with individuals.
• An understanding of the principles of confidentiality and how these apply when handling personal information.
• A working understanding of the principles of equality, inclusion & diversity and a commitment to providing an inclusive, culturally sensitive service.
Person Specification
Lived experience of mental health difficulties and the ability to use lived experience safely, purposefully and within appropriate boundaries in a professional role.
Good understanding of the mental health system.
Can demonstrate an awareness of the needs and perspectives of people
experiencing mental health problems and of different cultures.
Can demonstrate an awareness of issues around confidentiality and boundaries.
Well organised, with good time management skills and attention to detail.
Ability to learn and be supported through supervision.
Excellent verbal communication skills and a high standard of written English.
Strong Office IT skills including MS Word and Excel or equivalent.
Able to relate to a wide range of people.
To be proactive, use own initiative, and have a positive and can-do attitude.
Collaborative approach to working with others, as part of a small, busy and
passionate team.
Flexible attitude to working hours.
An understanding of the values and behaviour expected within this role
Caring attitude towards people living with long term mental ill health and an understanding or how this role supports the needs of people with mental health issues.
Clear understanding of and commitment to Equality, Diversity & Inclusion and how they relate to mental health.
Willingness to have a Disclosure and Barring Service (DBS) check
The client requests no contact from agencies or media sales.
The Opportunity
As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.
You will champion the Employer Programme internally, forging effective collaborations with colleagues across the organisation to ensure that our work with employers is understood and celebrated, and that opportunities to promote, develop and grow are maximised.
Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. A key priority for this role will be a strategic growth plan for the Employer Programme that focuses on growing Index entrants, diversifying employment sectors, progressing employer best practice and maximising revenue.
By collaborating with internal teams and existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.
We’re looking for someone who is willing and able to move easily between strategic thinking, marketing and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.
Location: We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
When in the office you will be based in one of our regional offices (either Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle – depending on preference and accessibility). This is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Contract: Full-time/Part-time, Permanent
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Key Responsibilities:
1. Customer service and value proposition
2. Product ownership and project management
3. Product and service development
4. Stakeholder Management
5. Systems and Processes
6. Leadership and Development
7. Line Management (Matrix Structure)
Please see full job description attached for more details.
Person Specification:
We need someone who will demonstrate our organisational skills-based competencies - as listed below:
Technical knowledge, understanding and experience required:
Commercial and customer service:
Project management and product development:
Project management and product development:
IT skills:
Policy and data skills (desirable):
See attached job description for more detail on the person specification
Ways of working:
Benefits
How to Apply
If you are interested in applying for this role, please head over to our website by 23:59, Thursday 3rd September and provide the following information:
1) An outline of your previous relevant job roles (job title and dates only)
2) A cover statement outlining your suitability for the role, with particular emphasis on how your experience, skills and knowledge meet the person specification (max. 750 words)
Thinking of using AI to help with your application? AI tools (such as Chat GTP, Gemini and Copilot) can help you research the SMF and the role you're applying for. They can also help you structure your application. The applications that stand out most are the ones that feel genuine and reflect your unique self and experiences.
Please note that generic applications and CV’s will not be considered.
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