FRU provides representation in social entitlement and employment tribunals for people who can’t afford lawyers. We represent approximately 500 clients annually in tribunals across London and the South East.

Most of our work is done by approximately 300 volunteers, generally law students on the Bar Professional Training Course or the Legal Practice Course. They are supervised by our legal officers.

We are a small, hard-working team looking for someone with a friendly and positive attitude to join us at our vibrant central London office.  You will need enthusiasm and highly developed interpersonal skills as you will be the first point of contact with clients and volunteers in this exciting role.  You will have a genuine interest in providing our clients and volunteers with an exceptional level of service, as clients in particular often approach us about stressful issues.  Reception experience is advantageous but not-essential.

You will also be responsible for processing cases referred to us from across London and the South East, managing case files and incoming and outgoing post.  Previous experience with Salesforce or another client database is useful but not-essential.

As a member of a small team you will need to be flexible and able to make good decisions about when to follow guidance and when to ask a colleague.  This post might suit someone who is looking for experience in a legal environment (but you won’t be involved in giving legal advice), or a charity.  At FRU we are passionate about equal opportunities and welcome applicants from diverse backgrounds.

The closing date for applications is Tuesday 25th May 2021 at 12 noon.

Please apply via the application form.  CV's will not be accepted.

Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join the charity as we embark on our new ambitious strategy for 2021 – 2023 and increase our profile, impact and reach so more people can live a happy, connected and purposeful later life.

Working closely with the Services Manager, the post holder will provide first class administration support for the Community Services Team in and around Nottingham.

The ideal candidate will need to have a person-centred approach with outstanding organisational skills. The successful candidate will be able to demonstrate a kind, welcoming, responsive approach, with the ability to have active listening skills.

Independent Age is passionate about connecting people, places and services together to combat loneliness. We are looking for community focused individuals with a real desire to make a difference.

The ideal candidate will have experience or knowledge in the following:

• Working with community partners
• Clearly describing a broad range of services available to people who use services
• Dealing with general enquiries either face to face or telephone.
• Signposting to a range of internal or external agencies and services
• Supporting colleagues with events and activities
• Managing electronic diaries
• Microsoft Office
• CRM systems such as Salesforce
• Video calling such as Zoom and Microsoft Teams
• A full driving license would be an advantage

As well as a competitive salary we offer 28 days annual leave plus public holidays, a generous pension scheme with life assurance, learning and development opportunities, season ticket loans, a cycle to work scheme and an employee assistance programme.

This role is home based in Nottingham with potential to become office based in the Nottingham region.

We are passionate about equality, diversity and inclusion and creating an environment where we can ALL be ourselves

Independent Age is committed to safeguarding and this role will require a Standard DBS certificate.

Interview will be held on: Wednesday 2 and Thursday 3 June

To apply, please visit our website to submit a covering letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with a CV.

Passionate… professional… creative… pro-active… 

Do you want to use your skills to make a real difference in the world? Through quality fundraising, Chell Perkins Ltd exists to make a very real and lasting impact on the third sector. We want to identify, partner with and nurture the next generation of potential fundraisers to see all charities have access to bespoke, exceptional and affordable fundraising support.

Personally, Stuart and I have been blessed by the charities we have worked with. They offered us training, sharpened our fundraising skills, challenged us, and invested in our ability to fundraise well: releasing us to help more individuals with deeper support. 

Chell Perkins Ltd wishes to pay this kindness forwards through our Junior Fundraising Training Programme. 

Break into fundraising and make a difference:

If you want to use your skills to help charities, this five year training programme will teach you everything you need to know about fundraising, whilst giving you considerable on-the job training and support. 

How it works:

Year 1 - Fundraising Officer: You’ll be inducted into an immersive training programme, featuring online/classroom training, self study and key textbooks. There is plenty of practical experience with trusts and foundations, event, corporate, individual donor and major donor fundraising. This is all aimed to equip you for your Certificate in Fundraising in year two.

Year 2 - Fundraising Consultant: This year you will have the opportunity to complete IOF's Certificate in Fundraising.  This is the industry recognised qualification for frontline fundraisers, fully funded by Chell Perkins Ltd. It provides the theory and principles behind successful fundraising and practical skills to make an immediate impact on fundraising results. With your increased experience and knowledge, you will find yourself taking the lead more with our client’s trust and foundation, direct mail, capital and event fundraising. 

Year 3/4 - Senior Consultant: By year three, you will have experienced fundraising across a diverse range of income streams. This learned experience will now see you assisting Chell Perkins Ltd with strategy formation and consultation work throughout the third sector. We will offer some candidates the chance at this stage for our Senior Consultants to enter into a Level 7 qualification either with the Institute of Fundraising or the University of Kent.

Year 5 - Principle Consultant/Team Leader: As the scheme progresses and you continue to sharpen your fundraising toolkit, you will be given the choice of two directions: working towards being a Principal Consultant or becoming a Team Leader. 

Team Leader - This role will see you managing your own team of fundraisers within a speciality or sector that suits you best. You will be responsible for ensuring all output from your team is exceptional quality, bringing the best outcomes for the charities we work for. You will help to mentor and train some of the newer members of staff on your team.

Principle Consultant - You will use your skills to now lead and partner with your own charity clients. In working with charities throughout the last 4 to 5 years, you will have built relationships and grown your capacity to support organisations in a variety of ways. Chell Perkins Ltd will support you as you transform charities through professional, passionate and pro-active fundraising.

Both roles will be instrumental to ensure that Chell Perkins Ltd continues to support charities and make their Vision A Reality.

Why ChellPerkins?

At the end of this scheme you will be a fundraising expert, trained in every aspect of the job and capable of talking to clients and organisations of all shapes and sizes. But there’s much more to the scheme than the nuts and bolts. Although we are biased (of course) the Chell Perkins team are a great bunch of people to work with. We really care about your future, our clients and the world we all share. We want you to become part of the family, enjoying a sometimes-chaotic, always-caring and fully-empowering work culture that is aimed at helping you realise your own potential.

Client mix

Candidates should be aware that at present 70% of our clients come from a Christian background (either they are churches or Christian charities). While it is not an occupational requirement to be a Christian, candidates must be happy to write for a faith-based audience.

Please note: we do not envisage this role to be full time. We are currently planning on recruiting for a 3-day a week role but are open to other suggestions for flexible working. More details can be found by clicking on the "apply on website" button to view the full JD.

Key responsibilities

People

• Coordinate performance management cycles to ensure that every member of staff at Voice 21 receives regular performance reviews and feedback, and help to improve the process based on staff feedback.

• Lead on embedding our diversity and inclusion policy across all of our people practices, with a particular focus on ensuring that we are recruiting in a way that is inclusive and enables us to attract and retain diverse talent.

• Working with the relevant hiring managers, coordinate the recruitment of new staff, and lead on posting job adverts on our website and on external sites and promoting the roles internally.

• Working with the relevant hiring managers, coordinate the onboarding and induction of new staff.

• Own and develop the Voice 21 annual training calendar, ensuring that we are able to provide all the team with high quality training from internal and external sources based on staff and team needs, and that we build up a library of training material as we grow.

• Own our HR administration and performance management systems, ensuring that they are up to date with the most accurate staff information and records, and own responsibility for regular analysis and reporting on this.

• Lead on the administration and analysis of regular and periodic staff surveys through our performance management system.

• Working with the Director of Operations and our outsourced HR support, ensure that the Voice 21 staff handbook and policies are regularly reviewed and updated, and that these are fit for purpose as we scale.

Data & Administration

• Ad hoc data entry tasks as required by the Information Systems Lead and Director of Operations.

• Booking locations and accommodation for whole team meetings (these typically happen several times a year).

• Booking meeting spaces for Voice 21 Board Meetings.

• Ad hoc administrative support to Voice 21 as required by the Director of Operations. An example of this might be providing support to searching for a new office, and coordinating the details of the move.

Key competencies for the role

• Planning and alignment - you are comfortable planning and executing work to meet our organisational goals and in line with our operating routines.

• Attention to detail and focus - you pay great attention to getting the small details right.

• Interpersonal savvy - you relate openly and comfortably with diverse groups of people.

• Instilling trust - you gain the confidence and trust of others through honesty, integrity, and authenticity.

• Driving engagement - you help create a climate where people are motivated to do their best to help us achieve our objectives.

Essential knowledge and skills

• Significant experience in using and developing functionality on salesforce. We don’t need you to be an expert - and are prepared to fund external training to get you salesforce Administrator certified.

• Significant experience in leading and managing cross-organisational initiatives.

• Outstanding influencing skills. Within this role you will need to work with people at all levels across the organisation so will need to be expert at influencing upwards, downwards and sideways to keep everything moving forwards.

• Excellent communication skills, including the ability to capture complex ideas simply, both in written and oral communication.

• Strong organisational and time management skills, able to stay on top of multiple, varied projects and relationships.

• A bias to action over planning, and a commitment to continuous improvement.

• It would be helpful (though not essential), if you have previous start-up/ scale-up experience.

You’ll love this job if...

• You are energised by problem solving, able to think creatively and empathetically to design and implement the most impactful solutions.

• You are comfortable thinking strategically but prefer getting things built and working iteratively.

• You love creating systems and processes that work for humans, and understand that influencing, stakeholder management and communication are as important as the detail.

• You are excited to make your mark on a growing, fast-paced organisation and will endeavour to show up every day with a positive and proactive mindset.

• You are passionate about Voice 21’s mission and helping us meet our ambitions.

Do you have strong organisational skills and experience working in events? Are you interested in supporting a small, busy, charity renowned for its amazing work? Join us working with some of Britain's most excluded people.

We’re here so no one has to face crisis alone. First Love Foundation was established in 2010 with a mission to see the transformation of society through social justice.

We are looking for a temporary Event Coordinator to help us deliver a 6 weeklong summer programme, ideally for an immediate start. 

About Us

First Love Foundation, a Christian charity, was founded 10 years ago with a desire to see the transformation of society through the pursuit of justice, dignity, and equality for all members of the society. Our vision is for Britain without poverty and our work is underpinned by the belief that no one regardless of faith, ethnicity, socio-economic background, or any other factor should live in poverty or go through this type of crisis alone.

Based in the east end of London, First Love Foundation works with families and individuals experiencing crisis i.e. ‘income-shocks’ ranging from incorrect denial (or suspension of) welfare support, serious ill health, debt, homelessness, right through to domestic violence, trapping them in a continuous cycle of poverty.

We respond to poverty and crisis through the delivery of our highly regarded solutions-oriented Enabling Lives Programme. The programme provides instant access to high-quality support and advice at the point of crisis.

Our mission is ‘to empower people to create their own independent lives by working alongside them with love”. This mission and our theory of change have been carefully developed over many years on the front line, helping people in crisis and learning what it takes for people to break the cycle of poverty.

About the Role

Love Summer will support up to 45 families, who are most in need, with a 6-week summer programme of activities and workshops.

The Love Summer Event Coordinator is motivated to deliver an impactful event for families experiencing holiday hunger, in keeping with the holistic and solution-focused approach that First Love Foundation is well known for. Responsible for coordinating the day-to-day logistics of Love Summer, the Event Coordinator is the first point of contact for the external contributors and supports the Project Coordinator to plan and execute a successful summer programme.

The role is temporary and full time. The Love Summer programme runs from July to September, and you must be available to work throughout.

The ideal candidate has a proven track record of quickly organising successful events, working in a fast-paced environment, working to a budget and excellent stakeholder management skills. They will be motivated by the opportunity to enable families to live sustainably and enjoy facilitating the smooth running of summer programme and reporting on its outcomes according to predefined objectives.

This role is suitable for someone with strong organisational skills and an operational focus, familiar with working to tight deadlines and looking to develop their event management and problem-solving skills.

Essential to this role is the use of the Salesforce Case Management System to manage client information, contact with suppliers, providers, donors, volunteers and referral agencies, for monitoring and evaluation and reporting for the trustee board, external partners and funders of our work. Training will be provided.

The successful candidate must be in sympathy with the Christian values, purposes and aims of First Love Foundation. The candidate would ideally be available for an immediate start.

Communicates with:

First Love Foundation colleagues, External Partners, stakeholders, suppliers, Volunteers and schools.

Start date:

End of May 2021

Applications:

Please apply by CV and covering letter through the Charity Job platform. Your covering letter should be no longer than 500 words and set out how you meet the job description and person specification. You can download the job description and person specification from Charity Job.

The deadline is 31 May 2021, but we will be reviewing CVs and conducting interviews from day 1 – so apply early.

The person placed in this role will work within the Operations team to assist the management of the organisation’s operational systems and processes as well as oversee the management of FBB premises.

The core operational responsibilities for this role will be but are not limited to the areas of IT Security, Data Protection, Finance and organisational policies compliance. They will be supporting the implementation of new organisational processes, procedures and policies as well as be responsible for the day to day monitoring of these.

The successful applicant will be expected to have a good attention to detail and be a proactive problem solver.

Please read the attached Operations Asisstant job description for full information.. 

The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change. 

We use the combined power of journalism and the law to build global awareness of critical issues faced by humanity, inspire collective leadership and help shape a prosperous world where no one is left behind. 

TrustLaw 

TrustLaw is the global pro bono service of the Thomson Reuters Foundation. As the world’s leading pro bono legal service, TrustLaw helps high-impact NGOs and social enterprises, to grow, streamline their operations and navigate complex laws and regulations by connecting them with free legal assistance from the best law firms and corporate legal teams around the world. We also deliver groundbreaking legal research on key social and policy issues that our members use to support their advocacy and law reform efforts, and we deliver innovative capacity-building workshops on legal issues across the globe. 

The role

The Foundation is recruiting a Programme Officer, Global for TrustLaw.  This is an exciting opportunity to be at the heart of transformations to the TrustLaw programme and play a pivotal role in developing the global TrustLaw community, measuring programme performance and outcomes, and offering new support to TrustLaw’s members.

Responsibilities 

Based in Thomson Reuters’ offices in London, the person in this role will: 

• Support TrustLaw’s planning, reporting, TOC, and MEAL processes, including by analysing data and preparing roundups of programmatic and project results 
• Support the stewardship, moderation, and member use of TrustLaw’s online community and portal
• Help to coordinate TrustLaw’s flagship global awards event
• Coordinate communications projects and liaise with organisation-wide supporting functions
• Coordinate community and partner engagement initiatives and global programmatic activities
• Coordinate and track small projects to fix glitches in the TrustLaw portal, as needed
• Support knowledge management of TrustLaw programmatic processes
• Support the TrustLaw Heads with additional programmatic and project coordination tasks, as needed 

Key skills and experience

You’re a fit for the role if you have:

• Experience coordinating projects, ideally for a beneficiary-focused programme or service
• Experience managing and/or supporting online communities of beneficiaries or members
• Experience tracking and analysing the performance of social impact projects and programming
• Affinity for detail and extensive experience using Excel to organise and analyse data and information
• Ability to quickly understand and use databases and platforms. Experience using Salesforce is a plus
• Experience organising events and driving communications activities  

How to apply

The deadline for applications is 23:59 GMT on 23 May 2021.

To apply for this position, send your CV and cover letter in English describing 1) how you meet the specifications for this role; 2) one example of a communications project you’ve coordinated; 3) one example of project data you’ve analysed; 4) one example of an event you’ve helped to organise; and 5) your availability to start.   Applications without a cover letter will not be considered.

The salary is relative to the charitable sector and will be commensurate with experience. 

This role is offered as a two-year, fixed term contract, with the possibility of extension.

Applicants must have the right to work in their country of application (e.g., the United Kingdom).

Please note that the person in this role will need to work hours that overlap significantly with core team availability, which will require at least two early or late shifts each week (depending on location).

Programme Associate - Housing and Homelessness Programme

About Oak
Oak Foundation commits its resources to address issues of global social and environmental concern, particularly those that have a major impact on the lives of the disadvantaged. With offices in Europe, Africa and North America, Oak Foundation makes grants to organisations located in approximately 40 countries worldwide.

Oak’s head office is based in Geneva, and the Housing and Homelessness Programme regularly contributes to the core functions of the organisation. 

About the Housing and Homelessness Programme
The Oak Foundation’s Housing and Homelessness Programme is a grant-making programme which funds projects across the UK and US.  In additional to national projects, it also funds within the geographic locations prioritised in its current strategy. These locations are London, Bristol, Birmingham, Northern Ireland, Wales, Scotland, New York, Boston and Philadelphia. 

With an annual budget of around USD 30 million, the programme makes 38 new multi-year grants annually; and in addition, maintains strong connections with existing grantee partners, sharing learning and opportunities. The programme is undertaking a strategic review, and underpinning this, is a deep commitment to social justice, racial equity, and strengthening the voices of people with lived experience. All the work we will seek to fund will demonstrate a strong understanding of the experiences of people facing homelessness and evidence that all proposed projects are rooted in the solutions people closest to the problem have identified.   

We know that homelessness and housing problems disproportionately and unfairly affect sections of our community, and so we want to support projects that address this. This includes women; people from black, Asian and minority ethnic communities; disabled people; and LGBTQI communities.

About the role
The Housing and Homelessness Programme is currently made up of a programme director, four programme officers and one temporary programme support assistant. The role of Programme Associate is a new position, which will replace the current temporary programme assistant role.  We are looking for a highly organised individual, with the ability to juggle a variety of tasks at the same time.  You will be able to undertake research on housing and homelessness issues to inform our grant-making choices, oversee some of our monitoring and evaluation processes, whilst also providing administrative support such as organising meetings and maintaining our grant-making database.  You will need to be a self-starter with the confidence to work both independently and part of a team.

Please see the attached job description for full details about job responsibilities and requirements. 

Reporting lines
The position will be based in the London office, and you will report to the programme director.  You will work closely with the programme officers, and liaise with the Trustees and President, as required.

This role may require some travel to the cities where we fund, as well as to our head office in Geneva. 

How to apply
Only applicants who have the right to work in the UK will be accepted.

Interested candidates should submit a Curriculum Vitae and a compelling covering letter of no more than one page, explaining why you want the role, and addressing the key requirement of the post. Please apply directly through Charity Jobs by 30 May 2021. 

About Jimmy’s Cambridge

Jimmy’s Cambridge is one of Cambridge’s leading providers of support and accommodation to people who are and have been experiencing homelessness. We aim to help people get people off the streets and into their own home, backed up with all the support we can offer from our talented and committed team of staff, volunteers and partners.

The Role

We are looking for 2 people, please see the job description with more details on the working hours available. You will be taking joint responsibility for the assessment, support and resettlement needs of residents in accordance with Jimmy’s policies. You will joint work with partner agencies to achieve positive resettlement outcomes and addressing the support needs of the residents. And you will contribute to the day service by facilitating meaningful activity for residents to engage with. 

You will adhere to Health and Safety policy, inclusive of individual shift checklists, to provide a safe working/living environment.

This role will require the person to have good IT skills and will require substantial use of systems such as Salesforce (Inform) and Microsoft 365.  You will be responsible for key-working residents and developing individual needs/risk assessments, support plans and maintaining the resident resettlement pathway. The role will also require an element of lone working.

About You

You will come with some knowledge of the challenges faced by people experiencing homelessness, along with a genuine interest and drive to support them. You will be able to work a variety of shifts, inclusive of weekends. You will be well organised with the ability to evidence a high standard of resident support.

Essential to this role is having great communication skills, and an ability to quickly build trusting relationships with people. You must have a willingness to be ‘hands on’ as required.

Training will be offered to people who have all the right skills and competencies, but perhaps are new to working with this group of people.

Role purpose

To generate and maintain support for Voice 21 by strengthening our marketing, communications, events and outreach activities.

As Communications & Engagement Coordinator, you will work within the External Relations team to help generate school and supporter interest through high-quality marketing, digital communications and events. You will be the first point of contact for new enquiries, building strong relationships from the outset and communicating in a personal and purposeful way.

You’ll be responsible for the day to day activity on our website and social media channels, regularly spotting and securing new opportunities beneficial to our mission, creating compelling content to improve our engagement with target audiences and overseeing digital analytics.

You’ll support Voice 21’s external-facing communications, provide end-to-end oversight of External Relations events and engage with a range of stakeholders - students, school leaders and sector influencers.

Key responsibilities

• Marketing, business development and events

  • ​Be the first point of call for schools and supporters enquiring about our work

  • Create new and compelling content for marketing and awareness raising aims

  • Support the organisation of public-facing events

  • Spot new opportunities, events and relationships and flag to the wider team.

• Digital engagement & communications

  • Create and maintain a strong social media and online presence for Voice 21 by:

    • Suggesting new ways to attract schools and supporters

    • Developing an optimal posting schedule, considering web traffic and customer engagement metrics

    • Reporting on online feedback and insights

    • Facilitating online conversations and responding to queries

    • Supporting team members to use social media in a cohesive and beneficial way

    • Designing posts to sustain readers’ curiosity and create buzz around events, activities and opportunities

    • Developing engaging text, image and video content for our website and social media platforms

    • Researching audience preferences and discovering current trends

    • Support the success of our monthly newsletter by writing articles and posts and commissioning content from across the organisation and externally where necessary.

    • Monitor education media for press coverage of oracy or related subjects, and spot and suggest additional press opportunities for Voice 21

    • Coordinate our [email protected] inbox, tracking email types, adding new contacts to our database (Salesforce) and responding in a timely and consistent manner.

• Administrative support

  • ​Apply experience of CRM systems to help manage and update our database on a regular basis; spotting issues and reporting these in a timely manner

  • Ensuring the data we collect on external contacts is accurate and appropriate, updating and monitoring our form collection, database and mass mailout systems as required

  • Support Director of External Relations in coordinating our team’s work plan.

• Be an invaluable part of the ER team, demonstrating our values of trust and integrity and contributing ideas, energy, proactivity & drive.

Essential knowledge and skills

• Excellent verbal, written & interpersonal skills
• Experience of managing social media platforms/creating multimedia content and/or experience of multi-channel marketing and/or experience of events and stakeholder management
• Strong time management and organisational skills
• Knowledge about what it takes to deliver high-quality communications
• Experience of using design software, ideally InDesign and Illustrator (desirable)
• Experience of using a CRM, ideally Salesforce (desirable)
• Previous work experience within education, a membership organisation or not for profit (desirable). 

You’ll love this job if...

• You are a confident, compelling and empathetic communicator, both in written and verbal contexts

• You enjoy developing relationships, making new connections and building communities

• You enjoy working across and with a wide range of digital communication tools and approaches

• You are proactive in spotting new opportunities and prioritising forward-planning to enable the most successful outcomes

• You are reflective and will constantly reevaluate how Voice 21 are communicating with our schools and how this can be improved

• You want to look for ways to improve our work and take ownership and accountability for doing so

• You enjoy working as part of a fast-paced, fast-growing team with big ambitions and are excited to use your initiative to help us achieve these.

Bookmark's Finance Officer will play an important role in providing finance, HR and administrative support to our team. Bookmark is undergoing exceptional growth, and this role will support the team as we expand. This role will support the CFO in all financial aspects, together with the Senior Leadership and wider team in the administration of its HR system and processes.

This role is an opportunity to gain experience within our exciting charity. It is suitable for those who may want to develop careers in financial and business administration.

Bookmark is committed to promoting a diverse and inclusive community. We aim to create a working environment in which all individuals are able to make best useof their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.

Currently all Bookmark staff are home-based. As COVID restrictions lift, this role will continue to offer flexibility in respect of hours and home-working, but the post-holder will be expected to work a minimum of three days a week at Bookmark’s offices in central London.

Job Description
• Reporting to the CFO and working with the Senior Leadership Team and wider team on all finance and HR data and information
• Maintain accurate records for all transactions and bank reconciliations in our financial system, Xero
• Purchase ledger control - process accounts payable invoices and prepare required payments
• Sales ledger control - co-ordinate with the fundraising and operations team to ensure accurate invoicing to schools, donors and corporate partners
• Support the CFO at month end close and monthly financial reporting, including preparing monthly management accounts and balance sheet reconciliations
• Support the CFO and team to prepare annual business plan and forecasts
• Support the CFO in preparing and reviewing monthly payroll files, ensuring integrity of data and payroll cut off dates are met
• Carry out the payroll process (including pension processing), liaising with line managers and the payroll provider, ensuring all data is accurately recorded for review by the CFO
• Create and maintain accurate employee records within the HR system
• Draft all employee salary related and contract documentation and track completion, return and filing of completed documents
• Support the CFO and fundraising team to track restricted funding
• Support and liaise with the wider Bookmark team to provide financial input and support on projects and day to day finance related queries
• Collate, input and maintain accurate information on our systems, including Salesforce CRM and SharePoint
• Participate in the continual improvement of knowledge capture and management
• Working closely with the CFO and team, provide input into and propose process and procedure improvements and support implementation.

Person Specification
• Proficient in Microsoft Office suite (particularly Word, PowerPoint and Excel), including Advanced Excel skills
• Either studied finance and accounting OR qualified by experience
• A minimum of 2 years relevant bookkeeping experience in a similar role is desirable
• Excellent attention to detail
• Have demonstrable finance experience, bank reconciliations, accounts preparation, payroll, invoice processing and expenses
• Conversant with accounting packages for small to medium organisations
• Good communication skills, both verbal and written
• Friendly, inquisitive and helpful mindset
• Structured problem-solving approach with excellent attention to detail
• Service delivery focused
• Time-management and strong organisation skills
• Confidentiality and integrity are of utmost importance, due to the sensitive nature of the information that is managed by this role
• Ability to work independently and contribute as part of a team
• Enthusiastic, professional and positive, with a strong desire to learn
• Flexible mindset to working in a busy organisation

Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.

Background

The External Relations (ER) department was formed in 2020 and is comprised of 3 complementary functional areas: Private Fundraising, Communications and Advocacy. The department is in the beginning stages of crafting a new, results-oriented strategy that will enhance IRC’s ability to ‘punch above its weight’ in private income, advocacy, and brand awareness.

Supporting this endeavor, and an integral part of ER, is the Global Partnerships and Philanthropic Services (GPPS) Unit. Reporting into the VP Global Partnerships and Philanthropy, GPPS consists of functional specialists across a variety of high-value fundraising support functions providing all elements of cultivation, support and stewardship to high value donors, partners, and supporters, comprising three pillars: Research, Partner Engagement & Corporate Affairs (PECA), and Program Services.

This exciting opportunity is on the PECA team! PECA engages our HV donors, partners, and supporters across the three income streams (Corporate, Foundations and Trusts, and HNWIs) through a number of support services including operational partnerships, gift in kind policy and practice; global workplace giving; partner engagement and visibility.

The IRC’s private fundraising capability in the UK has grown significantly over the past three years. Ambitious growth plans are in place to deliver increasing income from the private sector as part of an exciting global External Relations strategy.

 As part of the ER unit, the IRC’s International Philanthropy & Partnerships (IPP) department raises funds from global private foundations, corporate foundations, from business areas including corporate social responsibility, marketing, sponsorship, employee giving and match giving, as well as non US based high net worth individuals. The IPP department maintains a growing portfolio of strategic partnerships in the US and other markets, primarily in the Middle East, Europe, Asia, Latin America, & Africa, and matches funder interests with IRC’s extensive programs globally. 

As High Value Assistant you will support on the delivery of the IRC-UK’s high value fundraising strategy by providing support to relationship managers and team leads across high value teams.

Scope and Authority

Authority:

This position is responsible for supporting the delivery of the IRC-UK strategy and the global External Relations strategy by supporting on internal fundraising processes and initiatives.

Responsibility for Resources:

None

Key Working Relationships

• Manager, Donor Engagement on PECA
• Head of Philanthropy, Associate Director, Corporate Partnerships and Head of Trusts & Foundations
• Fundraising Managers and Executives across the High Value Teams
• Occasionally working with country programme staff and global fundraising colleagues

Key Accountabilities

To support the High Value Team (80%)

· Provide administrative support to members of the UK High Value Team

· Work with Donor Engagement team to devise and implement a UK HV donor communication strategy

· Draft external-facing communication for the IRC’s partners, including writing email updates and other correspondence

· Liaise with the Editorial team of writers to produce external-facing written communication by drafting proposals and reports

• Assist in writing donor communications, such as small trusts emergency appeals, alongside the Manager, Donor Engagement
• Support the team in implementing the strategy for The Fifty-One, a donor giving society, alongside the Philanthropy Manager-UK
• Request spreadsheets and other financial reports from the Data Analytics team as required
• Support and encourage the use of Salesforce database so that all donor correspondence and donations are recorded and information stored is GDPR compliant
• Work with Donor Engagement team to organise cultivation and stewardship events
• Work with Prospect Research team to support with ad hoc prospect and donor research requests, adding capacity to the team’s research function as required

• Collate meeting packs and materials for board meetings, donor meetings and, visits from the IRC President/CEO
• In coordination with Program Services, support on the organisation of overseas donor visits

To support the fundraising processes of the IRC-UK Fundraising Team (20%)

• Collaborate closely with UK Team leads on the monthly, quarterly and yearly income reporting process and provide administrative support in collating the relevant fundraising data
• Lead on the Trusts and Foundations small trusts appeal under the supervision of the Trusts and Foundations Executive, including working with the Donor Engagement team to draft content, request prospects from the Prospect Research team, manage Salesforce campaigns, disseminate appeals, and request appeal impact reports from High Value Analytics
• Work in collaboration with the department manger, GPPS to manage the High Value team’s new starter induction process

Skills, Knowledge and Qualifications:

Essential

• Excellent written communication skills, in order to write supporter thank you letters, reports, proposals and other correspondence
• Ability to prioritise and organise a varied workload and meet conflicting deadlines
• Ability to work effectively as part of a team, providing support as required, and build and maintain excellent relationships across the organisation 
• Excellent verbal communication skills and the ability to deal with queries and speak with donors and other stakeholders in a confident manner
• Commitment to high standards of service delivery and customer care with excellent attention to detail
• Ability to present income data and draft reports
• Good Microsoft Office skills including Excel
• Experience of databases and an appreciation of their value

Experience:

Essential

• Experience of supporting a team and providing administrative support to a senior leader
• Experience of delivering projects on time
• Experience of delivering events
• Experience using client relationship management software, preferably Salesforce, with excellent attention to detail in entering and recording financial and relationship data
• Experience delivering events for external stakeholders is a plus
• Experience in an externally facing customer relationship role

Desirable:

• Experience of working in fundraising, particularly a major donor or corporate fundraising team
• Interest in humanitarian sector

IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.

IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.