Recruiting for a Enhanced Support Worker to join our Homelessness and Complex needs Service in Westminster!

GBP 23,750 per annum working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

Key Responsibilities:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Engage in learning and development activity to increase knowledge and skills
* Ability to defuse challenging behaviour with awareness of personal safety.
* Adhere to Look Ahead's Policies and Procedures and Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential

Must have some experience with adult mental health.
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Organisation

Jami is a mental health charity committed to providing practical and emotional support to the Jewish community, delivering services that educate, support and facilitate recovery.

Since the start of the pandemic, demand for our services has grown exponentially. In 2021 we undertook a thorough review of the needs of the community, to develop a new strategy that will secure the Jewish community’s mental health provision. The new strategy sets out a huge agenda for change in scale and provision, which will be developed over the next five years while we continue to run our diverse set of highly professional mental health services:

·Advice and advocacy

·Treatment and support

·Education and campaigning

Jami currently supports over 1,400 individuals, delivering almost 50,000 separate service interactions each year, and reaches thousands more people through education, seminars, work in schools and other organisations. Through our social enterprise community café, Head Room, we raise mental health awareness while delivering mental health support on the high street.

Job purpose

Peer Support is one of the best forms of therapy for helping people recover from mental distress and its impact on their lives. People who have experienced mental health issues can offer insight and understanding and can draw on their own experiences to help. They can offer an effective complement to the professional support offered by trained mental health workers.  To this end, Jami is looking for someone who understands and who is committed to the values of peer support and who is able to develop this new role in a sensitive and innovative way.

You will be working as part of our Community Support and Hubs team to support people on both a 1:1 basis and within our hub settings. You will carry out initial assessments, reviews and long-term interventions enabling people to identify their needs and goals.

Key relationships

• Working as a member of the Community Support and Hubs team to support people with mental health problems
• Working within a multi-disciplinary team including social workers, Occupational Therapists, Peer Support Workers and Centre Coordinators,
• Collaborate with other agencies and ensure that service users are signposted onto appropriate agencies such as housing, counselling and advice
•  Liaise with the local community to provide good working partnerships, promote the peer support service and to reduce stigma
•  Attend local meetings, workshops and conferences of relevance to the service

Responsibilities

1. To deliver a peer support service to people using Jami services
2. To work as part of a multi skilled team to deliver a recovery focused mental health service.
3. To carry out initial assessments and periodic reviews
4. To carry a 1:1 caseload
5. Build positive and supportive relationships with service users to enable them to develop their recovery plans, aspirations and goals.
6. Assist people setting realistic and positive goals and support people to review their progress.
7. To model/mentor a recovery process and demonstrate coping skills, using own experience of recovery to inspire hope
8. To support the team in promoting the role of Peer Support Worker and to raise awareness of what recovery means, contributing to any local research/evaluation of this new role
9. Provide practical support to service users in gaining choice, meaning and purpose of life and independence whilst maintaining dignity and respect.
10. Share personal recovery experiences appropriately, enabling individuals to recover.
11. Support service users in the development of personal and life skills with the aim of attaining greater independence and self-esteem, providing emotional support necessary to do so.
12. Ensure confidentiality of the service and that the service users are respected at all times.
13. Maintain clear, accurate individual records using Apricot database system
14. Ensure tools for measuring outcomes are used during the course of working with individuals and groups 
15. Maintain own personal development and keep up to date with current knowledge and health and social care agenda through reading, attending study days, conferences and meetings as appropriate
16. Work within Health and Safety guidelines, with reference to the Lone Worker Policy and individual risk assessments
17. Compliance with the Equality Act, and Health and Safety legislation
18. Attend regular supervision with named supervisor
19. Participate in the organisation’s appraisal process
20. Ensure that all activities are operated in a way which is consistent with the values of Jami and the Jewish community it serves.
21. Carry out any other reasonable duties as requested by your line manager or another designated senior manager

Training and Qualifications

Essential

• Willingness to undertake Peer Support training

Desirable

• Peer Support training
• Mental Health First Aid
• Risk Assessment training
• Group facilitation skills

Knowledge and Experience

Essential

• Experience of using mental health services
• 1.5+ years' experience working in mental health and/or social care
• An understanding of the needs and difficulties of people who experience mental health problems. 
• Ability to use own mental health experiences to support others
• Experience carrying out assessments
• Knowledge of equal opportunities
• An understanding of recovery & the factors that inhibit this
• Ability to develop practical solutions to problems that may arise.
• Ability to interact with staff of all disciplines and work as part of a multidisciplinary team. 
• Ability to form good working relations with professionals from other agencies
• Ability to work independently and as part of a team
• Good IT skills, including the ability to use Microsoft Office and video conferencing
• Strong written and verbal communication skills
• Ability to build rapport and support people remotely through telephone calls and video conferencing
• Ability to manage personal stress

Desirable

• Personal experience of using mental health services and/or mental health problems, distress or trauma
• Experience and knowledge of the Jewish community
• Local knowledge of community resources and facilities
• Working in a complex and changing environment

Supervision

The post holder will be expected to: - 

• Attend regular supervision with named supervisor.

 • Incorporate feedback from supervision into practice.

• Attend relevant meetings 

Flexibility

To deliver services effectively, a degree of flexibility is needed, and all post-holders may be required to perform work not specifically referred to above. Such duties will fall within the general scope of the job description. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties of the job.  The post will include face to face meetings with service users across Jami sites as well as remote working where required.

Disclosure of criminal background

All employees are checked with the Disclosure Barring Service

If it is a requirement of the post that an enhanced check is undertaken, successful applicants will be asked to complete and sign a Disclosure Form giving permission for the screening to take place.

Having a criminal record will not necessarily bar you from working with Jami. This will depend on the nature of the position and the circumstances and background of offences.

Please note applicants refusing to sign the form will not be progressed further.

Equality and diversity

Jami are proud to be an equal opportunity workplace. We recognise and promote, the positive value of diversity, equality and challenge discrimination. We welcome and encourage job applications from people of all backgrounds.

Confidentiality

All information relating to service users, volunteers and staff gained through your employment with Jami is confidential. Any disclosure to any unauthorised person is a serious disciplinary offence.

Closing date for applications Friday 18th February.

Please note when submitting your application, you must clearly state how you meet the job requirements in your covering letter as this forms part of our shortlisting process.

Accessibility Support Worker (Parking and Markets)

£24,279 - £25,614

Fixed Term / Secondment

Full-time, 36 hours per week

Ref: HCAA00697

12 Months Fixed Term Contract / Secondment Opportunity

Your role as an accessibility support worker will be to work alongside and support one of the Team Leaders in the Parking Service who is visually impaired. 

To succeed in this role you’ll need exceptional communication skills as you will be interpreting information including data that is not easily accessible using visual impairment aid software. You must have proficient skills and experience using a range of IT equipment and software including but not limited to Google suite of applications (Microsoft Office - Word, Excel and Outlook in particular – will be accepted as transferable experience) and the ability to quickly learn new systems and software with a work-based context.

You must have experience as an accessibility support worker, whilst working effectively as part of a team to ensure the delivery of an effective and efficient service. You will come with a service first approach that is reflective in your flexibility to change working times and methods, in order to meet service needs.

As well as enjoying delivering one to one support as an accessibility support worker your ability for building positive relationships will be exceptional. You will have demonstrable experience in disability awareness and working with people with disabilities, have a good range of clerical and administration skills supported by relevant experience, in either an employment or educational context, with the ability to collate, provide and translate statistical information for a range of audiences.

Your ability to communicate effectively in a range of formats and to various audiences will be second to none. You will manage and take responsibility for the management of your own workload in order to meet varying deadlines and or work schedules. You will be committed to your own learning and development and willing to share good practice and experience and learn from others.

Qualified to grade C or above in GCSE (or equivalent) in English and Mathematics is essential. Knowledge of the Data Protection Act/GDPR, Freedom of Information Act, Equalities Act and Health and Safety at Work Act.

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

Closing date for applications: 30 January 2022

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available please go to our website.

Recruiting for a Support Worker- to join our Mental Health service in Hammersmith and Fulham!

GBP 22,568 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

Support Workers within Hammersmith & Fulham Mental Health Service support customers to help them to develop life skills and increase independence. A wide range of co-produced activities take place across the service, designed to empower and improve the daily living skills of customers. Support Workers in the service work across all 4 projects; working with customers with varying levels of support needs. Many of the customers have complex needs including dual diagnosis and support workers are expected to liaise with other agencies within the borough in order to best support customers.

Key Responsibilities:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer
Support customers to maintain their tenancies
Support to budget and prevent rent arrears
Assess their practical and emotional needs to incorporate in their support plan
To develop support plans and risk management plans
Carry out weekly health and safety checks
Carry out security duties / welfare checks to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain records as required at the project under the direction of Management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
Build relationships and work with other agencies and stakeholders to provide person centred support to each individual

Personal Attributes:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
Experience with complex needs 1 years- MH and Complex. Adults- would accept young people MH experience.
-Degree
Challenging situations- Anti-social behaviour
Understanding and empathy with client group. Drug users and Alcoholics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

We have an exciting opportunity for an Outreach Worker – Community Intervention Team to join us based in London. You will join us on a full time, fixed term basis for 18 months, and in return, you will receive a competitive salary of £28,981 per annum (NJC Scale point range 19-22) incl LW + pension and other benefits.

About Passage Community Service:

As we emerge from the pandemic, the Passage has worked hard to review how we deliver services with an important focus on reflecting our learning in how we support the people and communities we work with.  Our new service model focuses on prevention, a renewed sense of urgency to end homelessness, collaboration, ambition for the people we work with and advocacy for social justice.

About the role:

As the Outreach Worker, you will support a reduction in rough sleeping and address associated daytime street activity in the local area in Westminster by engaging with and providing advice, support and assistance to enable rough sleepers to access and/or maintain their accommodation and other services relevant to their needs.

An enhanced DBS check is required as this position will involve working directly with vulnerable adults

Key responsibilities of our Outreach Worker will include:

• Engaging with and gathering intelligence around clients bedding down and/or involved in street activity on the streets in and around central and south Westminster to build relationships and offer support to improve the health and wellbeing through:
  - Close partnership working with the commissioned outreach service, Resource Centre teams and other agencies to provide the most appropriate support and service to individuals in the locality.
  - Referrals to specialist services, such as substance misuse, welfare rights, mediation, medical and legal services as appropriate
• Taking a multi-agency problem solving approach, working in collaboration regarding street counts, case conferences and joint work with other agencies involved with the client.  Please note that though this role will joint work with enforcement teams to help address ASB and any criminal activity locally it will be focused on providing the health and social care aspect of support to clients who may be undergoing an enforcement action.
• Using The Passage Resource Centre as a base, undertake client work and administration as detailed in the staff rota, undertaking flexible duties to cover for sickness and holidays, as required.
• Assisting in the promotion of the work of The Passage to our partners, government, funders, press and media, and visitors and raise awareness of homelessness provision in Westminster and related services via presentations for Stakeholders
• Attending fortnightly Victoria Business Improvement District (BID) or Northbank BID team meetings and ensuring a weekly colocation at their offices to develop and build on existing working relationships with the BID teams.
• Maintaining individual, up to date and accurate client data by inputting it into our case management database and CHAIN, the pan London database.
• Taking part in pan-Westminster operations and audits as requested by the Prevention and Partnerships Manager

Our ideal Outreach Worker will have the following skills, experience, and knowledge:

Experience

• Experience of multi agency working to achieve positive outcomes for people experiencing homelessness
• Working flexibly in different locations (including the streets), and at different times as directed by client needs and management.
• Experience of assessing client needs and supporting clients to address their needs through assertive case management.
• A client-centred recovery focused approach and the necessary professional social skills to initiate and maintain constructive and appropriate relations with clients and agencies in a detached street environment.

Knowledge

• Understanding the support needs of the street populations with complex health, and housing needs.
• Knowledge of the services and legislative environment regarding housing, ASB, health, work and immigration as it relates to homeless people
• Ability to communicate, both verbally and in writing and collate and evidence work and outcomes using case management databases.

Experience and Knowledge will need to be demonstrated on the application form.

Closing date: 26th January 2022
Interview date: 2nd February 2022

If you would like to join us in the role of Outreach Worker, please click ‘apply’ now – we would love to hear from you!

Enfield Carers Centre is a member of the Enfield Wellbeing Network, a new consortia of local voluntary sector agencies working across the London Borough of Enfield to address health challenges and inequalities within the community.

We are looking to recruit an outstanding Health and Wellbeing Worker who can manage a caseload of clients, develop, and facilitate community activities and lead health and wellbeing empowerment sessions.

This is an exciting new role that includes working alongside health and social care professionals, community organisations and members of the public to empower carers and the person they care for to manage their physical and mental health needs.

The successful candidate will have experience in information & advice, advocacy, community development, housing, health & social care or have a VCS background.

Who Should Apply?

• The Person Specification (in the Job Description above) provides you with a breakdown of the skills, knowledge and experience required to succeed in the role and highlights whether these are either essential or desirable to the role.
• This role will be subject to an enhanced DBS check.
• Key skills needed:
  • Excellent communicator
  • High level of computer literacy
  • Ability to successfully engage with a diverse range of stakeholders
  • Confidence in presenting awareness sessions and ability to facilitate groups and activities around the borough
  • Experiencing of recruiting, training and managing volunteers is desirable

This role will be subject to an Enhanced DBS check.

Previous appicants need not apply. 

Enfield Carers Centre aims to protect children/ young people and adults who receive Enfield Carers Centre’s services from harm. This includes the children of adults who use our services.

To provide staff and volunteers, as well as children and young people and their families, with the overarching principles that guide our approach to child and adult protection. This policy applies to anyone working on behalf of Enfield Carers Centre including senior managers and the board of trustees, paid staff, volunteers, sessional workers, agency staff and work experience students.

If you would like more information about how your information is used, how we maintain the security of your information and your rights to access information that we hold on you, please ask for a copy of our full privacy notice or contact:

The DPO

Enfield Carers Centre

137 – 143 Baker St

EN1 3JL

Recruiting for a Enhanced Support Worker to join our service in Hounslow!

GBP 23,200 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. Permanent and Temporary roles available.

Job Overview:

We are recruiting for Enhanced Support Workers to join our dynamic service and team. You will be able to be creatively engage young people in order to minimise risks and increase their independence. Partnership working is the heart of supporting our young people and Enhanced Support Workers are required to build and maintain those relationships to coordinator the young person's support.

This role requires working on a rota pattern encompassing mix of shifts between 7:45am and 10pm including weekends.

Key Responsibilities:

- Responsible for key-working a caseload assigned by the Management
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions to professional standards
- Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
- Support customers to engage with agreed support programme
- Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
- Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
- Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food
-
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Successful candidates will have:

- An understanding of the issues facing young people
- An awareness and understanding of the social, emotional and wellbeing needs and mental health in relation to young people
- An awareness of adolescent development and relevant theories, such as attachment theory
- An awareness and understanding of child development and best practice in promoting healthy living and positive parenting skills
- An understanding of the challenges young parents face and the skills to enable them to pursue their aspirations while parenting effectively
- Strong self-awareness and commitment to acting as a positive role model
- A commitment to non-discriminatory practice and to promoting equality and diversity
- A commitment to acting as a corporate parent in all aspects of practice where applicable
- A commitment to effective joint working with partners to meet customers needs
- A strong sense of personal accountability
- The ability to critically reflect on practice to improve future approaches
- Engage in learning and development activity to increase knowledge and skills

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
- Ability to adapt to challenging environments
- Excellent communication skills both verbal and written
- Ability to plan, manage and evaluate outcome focused activities and support programmes
- Interpersonal skills to build relationships with young people in 1:1 and group settings
- Strong personal resilience and excellent teamwork skills

Desirable:

- Understanding of the Service legal framework including the Children Act and Homelessness legislation and how to use it effectively

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting for a Drugs and Alcohol Specialist Support Worker to join our Service in Hackney!

GBP 25,000 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

East London Apartments provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness.

East London Apartments implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

Working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly test boundaries and have experienced multiple traumas as a result of abuse, neglect and years of street homelessness, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

You will provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Post holders will deliver trauma informed and asset based support to a caseload of up to 6 service users with needs aligned to their specialism - caseload is subject to change depending on the service needs.

The successful applicant will have experience working closely with a range of services to support individuals to recover from their dependence on drugs and or alcohol. You will have good knowledge of harm reduction techniques and various treatment approaches for addiction and be confident in the use of these approaches. These should include but are not limited to medication treatment, behavioural counselling and relapse prevention.

Key Responsibilities:

-Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere

-Carrying out holistic assessments of new customers which incorporate relevant statutory referral information

-Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals

-Key-working the most complex service-users with particular needs aligned with the post holder's specialism - Drug and Alcohol

-Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery

-Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'

-Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making

-Undertake support work in partnership with external stakeholders to compliment their interventions, leading on partnering with specialist stakeholders;

-Upskilling staff team in particular area of expertise - Drug and Alcohol

-Developing productive relationships with partner organisations to improve service outcomes

-Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers

-Involving customers in the design, development and delivery of the service

-Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues

-Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.

-Being responsible for the handover of key information between shifts

Essential:

-Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.

-Experience building and develop strong professional partnerships with external providers aligned to their specialism

-2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.

Organisation

Jami is a mental health charity that enriches and saves lives impacted by mental illness in the Jewish community.

Since the start of the pandemic, demand for our services has grown exponentially. In 2021 we undertook a thorough review of the needs of the community, to develop a new strategy that will secure the Jewish community’s mental health provision. The new strategy sets out a huge agenda for change in scale and provision, which will be developed over the next five years while we continue to run our diverse set of highly professional mental health services:

·Advice and advocacy

·Treatment and support

·Education and campaigning

Jami currently supports over 1,400 individuals, delivering almost 50,000 separate service interactions each year, and reaches thousands more people through education, seminars, work in schools and other organisations. Through our social enterprise community café, Head Room, we raise mental health awareness while delivering mental health support on the high street.

Job purpose

The role of Social Worker plays an integral role in the multi-skilled team at Jami.  You will be working as part of our hubs and community team across Jami services. You will help to create effective links with primary care, voluntary and statutory sector organisations to support people who use Jami services. You will be expected to manage a caseload of clients who self-identify as needing mental health support requiring social work interventions.

Duties will include reporting safeguarding concerns and mental health concerns/risk to the relevant bodies. You will be expected to complete Jami risk assessments, formulate personal support plans and periodically review risks.  You will also be using our Jami in house initial assessment and review tool to help service users identify their goals.

You will be supporting service users to develop care plans and set personal goals. You will co-ordinate care where required and periodically review needs.  

You will support service users by linking them into other appropriate services based on identified needs where required.

We aim to 

• Provide a high quality and effective social work service to respond to the needs of people with mental health problems.

• Develop and sustain professional working relationships with clients, carers, colleagues and external agencies. 

• Help Promote independence and well being

Responsibilities

1. To respond to members of the Jewish community who identify as needing

 support with their mental health

2. To work as part of a multi skilled community team of staff and volunteers

3. To be responsible for effectively managing a caseload.

4. To support the multi-skilled team with complex cases and situations.

5. To undertake assessments and where appropriate to work in partnership with statutory services.

6. To carry out initial assessments and periodic reviews as required.

7. To carry out face to face and telephone assessments as required.

8. To assess and regularly review risk in consultation with the service user and the team.

9. To ensure needs assessments and support plans are formulated, implemented and reviewed regularly.

10. To coordinate and support service users in gaining access to community resources including education and training, volunteering and employment provided both by Jami and other agencies.

11. Respond to unexpected and emotive problems, seeking solutions, modifying plans and arranging the provision of additional services and/or resources where appropriate

12. To maintain sequential and contemporaneous records as required by existing procedures and write reviews and reports when necessary

13. To highlight any safeguarding issues within Jami, respond accordingly and raise these with Jami’s Safeguarding Lead as well as with relevant statutory services.

14. To have a practical working knowledge of the Care Act; Mental Health Act, Mental Capacity Act & LPS. 

15. To maintain excellent working relationships with other statutory and non-statutory agencies

16. To provide advocacy and support applications for welfare benefits and housing.

17. To take responsibility for updating own knowledge and skills in accordance with the requirements for continued professional development.

18. To update knowledge and understanding of all relevant legislative and organisational policies and procedures.

19. To undertake relevant training to enhance the role and the development of the service.

20. To contribute to the development of Jami’s policies, procedures and links to other agencies.

21. Keep up to date with practice developments through involvement in appropriate national and local networks.

22. Maintain own personal development and keep up to date with current knowledge and health and social care agenda through reading, attending study days, conferences and meetings as appropriate

23. Work within Health and Safety guidelines, with reference to the Lone Worker Policy and individual risk assessments

24. Compliance with the Equality Act, and Health and Safety legislation

25. Attend regular supervision with named supervisor

26. Participate in the organisation’s appraisal process

27. Ensure that all activities are operated in a way which is consistent with the values of Jami and the Jewish community it serves.

28. Carry out any other reasonable duties as requested by your line manager or another designated senior manager

Key relationships

• Collaborate with other statutory and voluntary sector agencies and ensure that service users are signposted onto appropriate agencies such as housing, counselling and advice

• Liaise with the local community stakeholders to provide good working partnerships

• Attend local meetings, workshops and conferences of relevance to the service

• work closely with Jami in house services

Training and Qualifications

Essential

• 2 years min post qualifying experience in mental health services
• Must have completed NQSW (if applicable)
• Recognised Social Care Qualification Degree in Social Work, Dip SW, CQSW, CSS or equivalent
• Registered with Social Work England
• Maintain a portfolio of CPD in line with regulatory body standards (Social Work England)

Desirable

• Post qualifying awards such as practice educator

• Experience of working in a statutory mental health service

• Adult safeguarding experience

Knowledge and Experience

Essential

• Experience working in a multi-skilled team – relevant to people with mental health difficulties.
• Evidence of partnership working with other agencies including Social Care Services, Health Services, Voluntary Agencies and/or Education
• Experience of undertaking needs led assessments, care planning and reviewing
•  Experience of undertaking and reviewing risk assessments
•  Understanding of Recovery values and principles
• An understanding of the needs and difficulties of people who experience mental health problems.
• Ability to develop practical solutions to problems that may arise.
• Ability to form good working relationships with people who have mental health problems.
• Ability to help clients develop and maintain living skills, with support from the multi skilled team.
• Knowledge and understanding of Social Care practice
• Knowledge of appropriate legislation and issues relevant to client group e.g
• Mental Health Act 1983 and Amendment 2007 and Equality Act 2010 and the Mental Capacity Act 2005, Care Act 2014
• Excellent communication skills, both written and verbal. 
• Understanding of social care resources and provision available in both statutory and non-statutory agencies
• A champion for the values and objectives of prevention, early intervention and Social Care in enabling people to exercise choice and control over their lives
• Good organisational skills - an ability to manage time, prioritise work and meet deadlines
• A commitment to equal opportunities and anti-discriminatory practice
• A commitment to ongoing personal and professional development
•  Working in partnership with other agencies 
• Proficient use of IT

Desirable

• Local knowledge of community resources and facilities
• Experience and knowledge of the Jewish community
• Working in a complex and changing environment
• Ability to gather, analyse and interpret data
• Personal experience of using mental health services and/or mental health problems, distress or trauma.

Supervision

The post holder will be expected to: - 

• Attend and participate in regular supervision with named supervisor.
• Participate in a programme of continued personal development. 
• Incorporate feedback from supervision into practice.
• Attend relevant training
• Maintain CPD
• Engage in annual appraisal process

Flexibility

To deliver services effectively, a degree of flexibility is needed, and all post-holders may be required to perform work not specifically referred to above. Such duties will fall within the general scope of the job description. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties of the job. The post will include being available to attend regular face to face meetings with service users across the Jami sites as well as remote working where required.

Disclosure of criminal background

All employees are checked with the Disclosure Barring Service

If it is a requirement of the post that an enhanced check is undertaken, successful applicants will be asked to complete and sign a Disclosure Form giving permission for the screening to take place.

Having a criminal record will not necessarily bar you from working with Jami. This will depend on the nature of the position and the circumstances and background of offences.

Please note applicants refusing to sign the form will not be progressed further.

Equality and diversity

Jami are proud to be an equal opportunity workplace. We recognise and promote, the positive value of diversity, equality and challenge discrimination. We welcome and encourage job applications from people of all backgrounds.

Confidentiality

All information relating to service users, volunteers and staff gained through your employment with Jami is confidential. We work within guidelines determined by General Data Protection Regulations (GDPR)

Closing date for applications is ongoing.

Please note when submitting your application, you must clearly state how you meet the job requirements in your covering letter as this forms part of our shortlisting process.  Please also provide you social work England registration number.

Recruiting for a Support Worker- to join our Mental Health service in Kensington and Chelsea!

GBP 22,568 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

To work across our complex need services in Kensington and Chelsea.To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

Key Responsibilities:

Support residents,
Work with externals
No personal care-
No medication promoting or giving.
Appointments- internally and externally/.
Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Ability to defuse challenging behaviour with awareness of personal safety.
Adhere to Look Ahead's Policies and Procedures
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.

Personal Attributes:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience

Essential:
Knowledge of client group

Desirable:
NVQ level 2/3 or experience within sector.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting for a Specialist Support Worker- to join our Mental Health service in Tower Hamlets!

GBP 23,647 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

Tabard Court is a mental health supported accommodation for individual with significant offending histories. You will work within a multi disciplinary team, providing support to customers with a range of mental health needs - emotional, social, physical or domestic -, who have had contact with the Criminal Justice System and may have struggled or currently be struggling with substance misuse. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group.

Key Responsibilities:

This post holder will have a specialisation in substance misuse.
You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality evidenced based care and risk management strategies working closely with clinical colleagues.

You will have a thorough understanding of the principles of recovery, be highly motivated and committed, making a significant contribution to the development of the service and building on your previous experience and skills in the fields of mental health and substance misuse.

The post holder will facilitate the liaison between Tabard Court and substance misuse services in the area. The ideal candidate will have experience of facilitating recovery focused group support sessions and will work flexibly to respond to emerging needs and effectively address the needs of the customer case load.

This role will include shift working including: weekends, late shifts and occasional sleep-ins
Building supportive, trusting relationships with customers
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Supporting key customers to set personalised goals in the form of a Support Plan
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
Involving customers in the design, development and delivery of the service

Personal Attributes:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Skills, Knowledge and Experience:

Essential:
NVQ Level 2 or equivalent - or a degree
6 month minimum- Must have some previous relevant sector work experience involving working with those with mental health needs and/or those with connections to criminal justice services.
The Specialist Support Worker will require either an extra dimension of experience relating to alcohol and drug use
Must have positive attitude
Desirable:
Experience of working within specialist substance misuse services
In-depth understanding of working with individuals with mental health needs and/or those with connections to criminal justice services.
Knowledge of group and individual therapy and an understanding of risk management

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting for a Waking Night Support Worker- to join our Mental Health service in Tower Hamlets!

GBP 22,561 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:
Tabard Court is a 24/7 mental health supported accommodation for individual with significant offending histories. The Night Support Worker will be based in the main office but be expected to carry out tasks in communal areas at times. They will also be expected to support customers from high and low properties. The Night Support Worker will be responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Key Responsibilities:
This role will include shift working including: weekends
Handover to be done from day staff at 10pm. Handover to incoming staff will be done at 7:45am to enable Waking Night staff leave at 8am.
Build a supportive and trusting relationship with customers providing emotional and practical support as and when needed.
Work productively with the team to complete tasks handed over.
Monitor CCTV carefully and be sure you know how to operate it.
Waking Night Staff monitor the going in/out of customers into the service and record these in the Summary Contact Sheets. SCS must be completed for each customer.
Respond to Fire alarm and act accordingly.
Ensure ongoing assessment and management of risks associated with customers and take appropriate action (referring to necessary policy).
Use Manager on Call if you require management advice for a serious situation.
File appropriately and correctly the documents completed during the day.
Carry out medication audits and medication administration if/when appropriate.
Ensure mobile phones & walkie-talkies are fully charged and working for immediate use.
Ensure the bins are emptied, all surfaces and communal areas are cleaned, cups are clean and water jug is filled in medication room clean before handover of shift.

Personal Attributes:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:
NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience involving working with those with mental health needs
Must have positive attitude

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

The Safe Haven Crisis Café is an out of hours community crisis service, the café provides a safe space for individuals who may feel that they are at risk of a mental health crisis or are in distress. Currently we recruiting two Peer Support Workers to work in the Safe Haven Crisis Café. 

You will join an extraordinary team of frontline peer support workers and volunteers, in a service which is innovative, inclusive and life changing. 

Safe Haven Peer Support Worker 

Salary: Pro rata of £23,500 per annum 

Responsible to: Safe Haven Shift Manager

Closing date for applications: Tuesday the 15th of February 2022 at 5pm 

Interview date: Week of the 21st of February 2022

Based at: Safe Haven Crisis Café 

Hours: 16 hours per week – evening and weekend shifts

Age UK Kensington and Chelsea

We promote the wellbeing of older people through:

• Providing services which support independence
• Learning from this experience to inform our understanding of older people's needs
• Ensuring the voices of older people in Kensington & Chelsea are heard

Working in close collaboration with other organisations to achieve these aims

Age UK Kensington & Chelsea offers dementia services which make a real difference to residents affected by the condition living in the Borough. Those services include advice, practical help, befriending, social activities and emotional support.

The Dementia Support Worker is responsible for managing a caseload of individual clients, providing practical and emotional support to the most isolated and vulnerable in our community. The support takes the form of weekly or bi-weekly visits to the client’s home which can be directed by the client’s wishes or needs.

This role requires the worker to work independently and manage their own caseload.

With other members of the Dementia Services team, the Dementia Support Worker will also help with transport, group activities or trips, events, training and local forums.

**Please note, this role may involve working some Out of Hours shifts, covering evenings and weekends**

To apply:

Please email a CV and supporting statement (that addresses all the essential criteria) to our Recruitment dept. Contact details may be found on our site. CVs submitted without a supporting statement will not be considered. You may also apply via Charity Job. Due to the volume of applications we will only be able to respond to shortlisted candidates.

Please read the attached job description for further details on the role.

Interviews are to be held on 2nd February 2022