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Job Title: Membership Administrator
Reports to: Membership and Elections Manager
Line reports: n/a
Contract terms: 35 hours per week, 12 months fixed term (maternity cover)
Salary: £29,895
Location: London based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The Membership Administrator will support work relating to membership customer service, recruitment, retention, subscriptions, data management and communications.
The post requires strong attention to detail, experience in using CRM systems and excellent customer service and communication skills as the first point of contact in our membership team.
Main responsibilities
Membership
- Respond to enquiries about membership by email and phone, and being the first point of contact for membership issues
- Process applications for membership ensuring applicants meet the criteria and provide correct documentation e.g. sponsors
- Suggest improvements to the membership application process
- Ensure member information is up to date within the CRM
- Ensure membership pages of the website are up to date
- Facilitate access to membership benefits
- Providing mailing list for the publishers of the Eye journal
- Assist in the production of regular membership communications
- Provide reports for Council on the number and names of new members and those gaining fellowship by examination
- Assist in the production of promotional material for use at courses and events
Subscriptions
- Administrate Direct Debit process
- Apply bank transfer payments to member accounts
- Administrate collection process of overdue membership payments
- dministrate membership concessions and grade changes
- Respond to enquiries about subscription fees
- Respond to enquires re the annual renewal process
General
- Assist the Membership Elections Manager with arrangements for the College elections as appropriate
- Assist the Membership Elections Manager with attendance at various national marketing events to represent the College as appropriate
- Download CRM reports and presenting in information in various formats, e.g. inclusion of graphs
- Assist with the work of the membership working group including arranging meeting logistics, including dates, location and catering
- Assist with the organisation of meeting papers, including preparing the agenda, circulating papers and drafting minutes
To undertake other duties as required:
- Undertake any other reasonable duties as required, including occasional travel and overnight stays.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidence-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- Administration experience in a customer facing environment
- Experience of data processing
- Knowledge of Microsoft Office software
- Experience of working with CRM systems (please list all systems and experience level on CV)
Skills and Abilities
- Excellent communication skills, both written and verbal with the ability to relay key information and handle enquiries
- High attention to detail
- Highly developed organisational, prioritisation and time management skills
- Work on own initiative and respond effectively to new situations
- Professional attitude with strong focus on quality of service
- Work well within a team, with consideration for colleagues
Personal Qualities (Attributes)
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
Other requirements
- Discretion, tact and flexible attitude
- Understanding of GDPR requirements
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- One day of paid leave to move house
Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development:
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel:
- Season ticket loan
- Cycle to work scheme
Wellbeing:
- Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your 2-page CV and a 1-page covering letter. The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston, week commencing 23 June 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 16 June 2024.
The client requests no contact from agencies or media sales.
**An opportunity to work & stay at our Hummingbird Support House!**
We’re looking for a compassionate and experienced Key Support Worker to be part of Hummingbird Homes—a unique new model helping young people transition from care to independent living.
Background:
At Handcrafted, we work with a range of vulnerable people, including care leavers. Their stories and experiences have helped us to recognise that there is a gap in provision from 16+, where transitioning into independent living is either an overly support-intensive time or very isolating. We have created a new model of support for those transitioning from care to independent living, bridging a critical gap in services.
Our New Approach:
To set up the Hummingbird Community, we have purchased five houses that are all near each other. Four of these will be used as supported housing for children 16+ transitioning out of the care system, and one of them will serve as a dedicated "Support House".
This house will have a central community space for the young people, and it's a home where you can stay nearby whilst working, on-call, or between shifts, for as long as you are employed by Handcrafted.
The communal area downstairs will be the base for spending time together and providing life skills training alongside the wider team.
You would have your own private space upstairs for when you stay at the Support House.
Your Impact:
The heart of Hummingbird Homes is to offer children in care a sense of normality and stability. We aim to create a gentler transition into adulthood and independent living by fostering an environment of belonging and community through regular social activities and a family-like atmosphere.
As a Key Support Worker, your role would be central to this mission—forming meaningful relationships with young people and ensuring that each young person receives the guidance and support they need to take their next steps with confidence.
The client requests no contact from agencies or media sales.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
In order to reach and support more kinship carers with these programmes and our other services, we have developed a new Marketing Team to develop and deliver integrated, strategic and creative marketing and engagement campaigns and strategies. This team is now established with clear plans to engage kinship carer audiences, rooted in insights.
Strategic engagement with professionals from the education sector as a conduit to engage kinship carers in our services offer is a key part of this role, and a relatively new area of focus for Kinship. Delivering against a strategic plan already in place, you will be managing relationships and marketing approaches to Virtual Schools, select Multi-Academy Trusts (MATs) and other education professionals through umbrella bodies and associations to execute this.
Who we're looking for
This is an exciting opportunity for an experienced, senior-level marketeer or engagement professional with a strong track record in further developing and delivering successful multi-channel marketing strategies targeted at a range of audiences to join us as a Head of Marketing and Strategic Engagement to oversee this team. Experience in working in the education sector, or an engagement role would be advantageous.
We’re looking for someone excited to hit the ground running, able to plan strategically, deliver operationally and take creative approaches to maximising engagement and acquisition with a small in-house team. A strategic thinker and natural collaborator, you’ll be able to work across the organisation to further develop integrated marketing across Kinship’s services and programmes, and ensure these align with our wider external communications, including to our Kinship Community of more than 12,000 carers.
You will have significant experience in leading marketing teams and have demonstrable experience in delivering successful, engaging marketing and engagement strategies. You’ll be comfortable getting very involved in the operational delivery of our marketing and engagement plans, supporting your team and demonstrating an insight and audience-led approach to both digital and offline marketing, thriving in an environment where you’ll be responsible for overseeing the progress of various strands of marketing activity.
Key responsibilities include:
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Using data and market insights, develop and oversee the implementation of high-quality, integrated and strategic marketing and engagement strategies to support Kinship’s awareness, understanding, interest, income generation, engagement and growth amongst key audiences, with a particular focus on marketing our programmes and services.
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Develop an expert knowledge of Kinship’s target audiences for marketing its programmes and services to (e.g. kinship carers, local authorities, education sector organisations and professionals) and devise tailored multi-channel marketing activities for different audiences to meet service objectives.
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Ensure that all marketing plans and strategies align with, and support, the organisation’s brand strategy.
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Lead the ongoing development and delivery of a focused schools engagement campaign and activity through key channels to raise awareness of kinship care within education settings to engage with kinship carers currently unknown to Kinship, including those from under-represented groups.
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Work closely with leads for Kinship’s different programmes and services, and in the Business Development, Digital and Communications teams to ensure marketing communications and engagement with key audiences are aligned.
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Work in collaboration and co-production with kinship carers and their families to ensure meaningful input and representation in the development of relevant plans and activities.
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Drive forward cross-departmental work to further develop the organisation’s email marketing strategic approach.
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Contribute to the development of performance indicators for all marketing activities, using these to adjust campaigns to maximise effectiveness and provide regular reporting and analysis.
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Line management of a small team.
Essential criteria include:
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Significant experience (5+ years) in marketing, with demonstrable success in delivering integrated strategic marketing and/or engagement strategies which met objectives around engagement and acquisition.
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Experience in a management role, with line management experience, and accustomed to operating with senior-level colleagues.
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Experience of combining marketing and engagement strategies and plans, with experience of stakeholder engagement and management in order to reach a wider audience/consumer/customer.
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Extensive experience of project management and delivering ambitious plans on time, to budget and evaluating outcomes.
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Significant digital marketing experience strategically and operationally with particular experience in maximising digital marketing tools including email marketing systems and paid and organic social.
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Experience using a Content Management System, such as Salesforce and using insights to inform marketing optimisation and planning.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via our recruitment agency partners, Ellwood Atfield, with your CV via the link.
- Application deadline: Wednesday 28 May, 9am
- First interview: Tuesday 10 June (online)
- Second interview: Thursday 19 June (in-person, Vauxhall)
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Liaison and Diversion Service Manager
Location: Spennymoor, County Durham
Salary: £30,280 - £43,570 per annum
The Role
We are looking for a Service Manager for our Liaison and Diversion Service. Covering both Durham and Cleveland Constabulary areas, the service works collaboratively with Liaison & Diversion mental and physical health practitioners, and other partners, to act as a point of referral and offer assertive follow-up for men, women, and young people identified as vulnerable on arrest.
This covers a range of factors including their physical or mental health, because they use drugs and alcohol or because they are homeless. The aim of the service is to ensure they are supported to engage with a range of community and support agencies to meet their needs and reduce their contact with the criminal justice system.
The role has additional responsibilities for the Cleveland Dependency and Recovery, and Durham Footsteps, services that support people on Probation. You will use your excellent management and partnership skills to oversee these key community Criminal Justice Services, manage staff, and develop and deliver high quality services for the people we support.
The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.
If you are passionate about making a contribution to our mission, we want to hear from you! Join our team at Waythrough and be part of making a positive difference in people's lives.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – our wellbeing offers for our workforce
- Employee Assist Programme and Waythrough Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Ealing.
£28,500.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.
This role is set for 9-month, ending on 12 January 2026, with the possibility of extension.
The Specialist Support Worker role involves early shifts (8:00-16:00) and late shifts (14:00-22:00) throughout the week, including some weekends each month.
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
Specialist knowledge relevant to supporting young people with a Mental Health diagnosis.
Desirable:
Experience of working in a complex mental health environment
Demonstrable experience of trauma-informed practice
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Salary: £46,000
Contract type: Permanent
Location: UK (minimum 2 days a week in our London office for a full time role)
Work pattern: Full-time (flexible options including part time considered)
Reporting to: Chief Impact Officer
Deadline: Midnight Friday 30th May
Please send anonymised CV and cover letter, ensuring any identifiable information—such as your name, phone number, email address, photos, or other personal details—is removed.
Your covering letter should outline:
● Your motivations for applying to Mission 44
● How this role fits into your career plans
● Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
About the Role
In this newly created role, you will help us achieve maximum impact on a global scale. This role will help us on our journey to become a highly transparent, accountable and progressive foundation. You will focus on:
● Making improvements to our grantmaking by reflecting on our progress so far and ensuring equity is embedded at all stages of the grantmaking cycle
● Developing and delivering our Funder Plus offer, ensuring Mission 44 offers more than just financial benefits to our partners
● Improving how we collect and use our impact data, helping us to build a culture of learning and are able to evidence the change we’re making as a global foundation
We’re looking for someone who is continuously learning and striving to make things better; a proactive and creative problem-solver; someone who enjoys bringing new ideas to life through detailed planning and an ability to create simple systems and processes for others to follow. We hope you’ll join us and become a part of our dedicated team, where you can utilize your expertise to drive meaningful impact in the philanthropic world.
Roles and Responsibilities
Grant Operations (55%)
- Lead on the implementation of a recent grantmaking review, conducted by the Impact Team, including revision of key grant templates and processes: due diligence, proposal development, assessment rubric, recommendation reports, reporting, partner surveys and grant exit.
- Lead on the summary of progress towards our grantmaking KPIs, providing detailed reports and recommendations for the SLT, Impact Committee and Trustees on a quarterly basis.
- Lead on the management and development of our Impact Committee, a formal governance body overseeing our grantmaking and impact, comprising 4 Youth Advisory Board members and 4 Trustees.
- Ensure that the Youth Advisory Board has sufficient opportunity to feed into (and shape) activities of the impact team, by collaborating with the Senior Youth Participation Manager
- Support the development and implementation of our new CRM system, ensuring data is captured by Partnership Managers and kept up to date.
- Support the Impact team to identify potential grant applicants by researching organisations in fields and geographies of interest to Mission 44, networking and attending relevant events
- Support Partnership Managers as they lead the day-to-day grant assessment and relationship management with our partners. Support the Impact team to maintain relationships and regular communication with our grantees, including site visits and attendance at partners’ events.
Funder Plus (20%)
- Work with the Impact Team to implement (and continually improve) our Funder Plus programme, ready for delivery in 2026/27 - with input and consultation from a range of internal and external stakeholders
- Meanwhile in 2025/26, support the Partnership Managers in their aim to provide additional support beyond financial grants which help our grantees to build their capacity, leadership potential and resilience - this is likely to involve regular communication with the fundraising team and liaison with our major corporate partners
Research, Learning and Evaluation (15%)
- Lead on the data collection and impact reporting processes which have been developed to capture learning, evidence and impact data from our programmatic work.
- Support our partnership managers to use the data collection and impact reporting processes, ensuring we’re able to collect and analyse key impact data on a regular basis
- Work with our Head of Strategy and Learning and colleagues in the Impact team to help us clearly and confidently articulate the difference we’re making as a foundation.
- Identify opportunities to improve the systems and processes we use to generate appropriate impact data, research, case studies and evidence of our impact
- Identify opportunities to collate and share learning across the Mission 44 team, to influence and inform our future grant-making and organisational strategy
- Build and maintain strong relationships with a range of peer grantmakers, charities, and other external stakeholders within the philanthropic sector, identifying opportunities for Mission 44 to share our learning externally, where appropriate.
Fundraising and Communications (10%)
- Support fundraising efforts by providing data and case studies to include in fundraising proposals and grant reports
- Support engagement between our partners and our donors, by facilitating the delivery of skills-based volunteering activities
About You
Skills and experience
Essential
- Experience of working with a grantmaking organisation, as a researcher and/or grant-maker
- Experience developing new/improved grantmaking systems and processes, and supporting the successful implementation of these processes within your organisation
- Strong project management skills
- Experience of using grant management and/or database systems eg Salesforce or other CRM systems
- Experience of managing complex partnerships or contracts
- Proven experience of building and maintaining relationships with a range of internal and external stakeholders
- Proven experience of analysing information to inform your judgement
- Excellent written and verbal communication skills
- Excellent time management skills with the ability to manage multiple projects with competing deadlines
Desirable
- Experience working in the non-profit, education, youth employment or youth sector
- Experience working outside of the UK, in the one or more of Mission 44’s geographies: US, Brazil and Italy
- Understanding of participatory grantmaking models and approaches
Personal Qualities
- Passionate about supporting and empowering young people to thrive and succeed
- Flexible and creative; a strategic mind and a proactive self-starter
- Humility, tact, maturity, and a strong personal commitment to learning and improvement
- Possesses cultural sensitivity to work respectfully and effectively in different settings
- Highly collaborative, adept at building and maintaining relationships with a wide range of stakeholders
- Ability to work independently as part of a global team and being self-motivated
Benefits
- Enjoy 28 days annual leave, plus a day for your birthday
- Use our cycle-to-work scheme and free gym access
- Save for retirement with our generous pension package
- We finish every Friday at noon in August
- Optional health insurance and access to an EAP
- Professional development budget of £1k
- Unlimited volunteering leave, as agreed with your manager
- Wellbeing allowance to spend in whatever way works for you
- Competitive parental leave package
The client requests no contact from agencies or media sales.
Role Purpose
This is an exciting opportunity for a fully qualified Education Mental Health Practitioner to work within a multi-disciplinary, early intervention Mental Health Support Team (MHST) to increase and improve emotional wellbeing (5-18 years) and mental health provision within education settings.
You will be part of a Third Sector team of colleagues with a variety of qualifications and experiences who are passionate about supporting all children and young people to access the right support at the right time, including where children may have been excluded, have additional needs or are not attending school.
We may also be able to consider applications from qualified Children’s Wellbeing Practitioners (CWPs), CAMHS practitioners, or other children and young people specialist practitioners with relevant qualifications.
You will have a caseload of children and adolescents with mild to moderate emotional and mental health difficulties and will deliver evidence-based and time limited 1:1 and group interventions, employing the principles underpinning the national CYP-IAPT programme (Children and Young People’s Improving Access to Psychological Therapies). Low intensity interventions (e.g. CBT guided self-help) will be delivered in a range of education settings (primary, secondary, special, alternative provision and sixth form and further education colleges). Work will include psychoeducation sessions to a range of stakeholders, including children and young people, parents/carers and education staff, promoting a whole school approach to mental health. The role runs throughout the year, and you will be part of our holiday provision, ensuring we can support children all year round.
You will work with people from diverse backgrounds, using interpreters when necessary, and will have a commitment to challenging health inequities, and increasing access to our services for all young people. You will also work closely with colleagues and partners in the Local Authority, CAMHS, education settings where interventions are being delivered and other relevant mental health providers.
Key Responsibilities
Delivering Interventions and Client Care
- Assess and develop evidence-based intervention plans to meet the mild - moderate needs of CYP with a range of mild – moderate emotional and mental health difficulties, with the support of your supervisor
- Work in partnership with children, young people, their families and educators in the development of plans, agreeing interventions, goals and outcomes
- Support children and young people, their parents/carers, families and educators in the self-management of presenting difficulties
- Deliver evidence-based, low intensity 1:1 and group interventions for CYP aged 5-25 with mild – moderate emotional and mental health difficulties
- Ensure that at all times assessment and intervention are provided from an inclusive values base, which recognises and respects diversity
- Undertake accurate assessments of risk to self and others, with support from your supervisor Maintain comprehensive records of all training and intervention activity
- Complete all requirements relating to data collection and report clinical outcomes and service access data into the digital patient record system, CYP IAPTUS
- Adhere to the protocols within the education settings worked in
- Deliver psychoeducation and training workshops and programmes to children, young people, parents/carers and education staff
- Signpost referrals for children and young people with more complex needs to relevant services
- Participate fully in regular 1:1 line-management and clinical supervision
- Practise, evidence, reflect on and demonstrate an ability to manage one’s own caseload in conjunction with the requirements of the service and the team.
- Show evidence of working within a collaborative approach, involving a range of relevant others when indicated. Specifically, work in collaboration with teachers and other education staff, parents, children, young people and the wider community to enhance and broaden access to mental health services
- Contribute to the development of individual or group intervention materials or training materials
- Attending occasional Multi-Disciplinary Team meetings to discuss any young people known to the service
- Monitor and track progress against targets for your caseload and develop plans with your supervisor to reach targets within structured timescales
- Develop a ‘local knowledge’ of the borough and its services and facilities, particularly in relation to mental health issues
Professional
- Ensure the maintenance of standards of own professional practice according to HFEH Mind policies and procedures
- Ensure that confidentiality is always protected and appropriately applied
- Ensure that any safeguarding, risks or issues related to the safety and wellbeing of anyone the postholder comes into contact with during their professional duties are communicated and shared with appropriate parties.
- Ensure clear objectives are identified, discussed and reviewed with line-manager on a regular basis as part of continuing professional development
- Participate in individual performance review and respond to agreed objectives
- Keep all records up to date in relation to Continuous Professional Development and the requirements of the post and ensure personal development plans maintained up to date
- Attend relevant educational opportunities in line with identified professional objectives
- Ensure adherence to organisational policies and procedures in the design and delivery of interventions
- Carry out any additional tasks as required by the service and HFEH Mind
Person specification
Knowledge & Experience
Essential
- Hold a current qualification from an accredited body to deliver evidence-based interventions for CYP, ideally as an EMHP
- Direct experience delivering interventions for CYP aged 5-25 with mild – moderate mental health difficulties
- Experience of routine outcome monitoring
- Experience of clinical risk assessment
- Understanding of child development and psychosocial influences
- Experience handling safeguarding concerns for CYP and adults
- Excellent communication skills
- Organisational skills and excellent time management
- Experience of using Microsoft Office package
Desirable
- Experience using CYP IAPTUS patient record system
- Experience of working with children and young people with neurodevelopmental conditions
- Experience working in a multi-disciplinary mental health team
- Experience working in education settings
- Experience engaging a range of stakeholders (young people, families, mental health providers, schools etc.)
Skills, Attributes & Qualities
- A commitment to improving the lives of young people living in our boroughs through high-quality mental health support.
- Having a creative approach to problem solving and developing the service to meet the needs of diverse young people, families and schools.
- Ability to form and maintain relationships (e.g. with schools) and communicate effectively with all stakeholders and young people.
- Ability to manage own workload, work to deadlines and prioritise effectively
- Good standard of Microsoft Office – MS Teams, SharePoint, Word, Excel and PowerPoint
- Commitment to working in a way which recognises and respects equality and diversity
- Commitment to ongoing learning, through formal and informal training and development
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
Applicants must include both an up to date CV and cover letter which explains how they meet the person specification, as well as their interest in the role, to be considered.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team as a Fundraising Coordinator
Location:
Leatherhead, Surrey
Salary:
£25,500 per annum (pro-rata) plus benefits
Hours:
37.5 Hours (full time) or 30 hours (part time) per week
Contract:
Full time or Part-time, Permanent
Driving Requirement:
A valid full UK manual driving license is essential.
Essential Criteria
To be considered for this position, you will have experience in at least two of the following areas:
- Fundraising Supporter Care
- Working within a fundraising team
- General charity administration
- Legacy administration
- Community fundraising events and activities
- Good written and verbal communication
- Ability to build strong and effective relationships
About You
Are you someone who truly enjoys delivering excellent customer service and building strong, loyal relationships with charity supporters?
We are seeking an experienced administrator who can deliver timely and efficient support to the fundraising, engagement and volunteering teams. You will demonstrate an eye for detail, a positive and friendly manner, as well as innovative ways to ensure an exceptional supporter experience.
What will you be doing?
As a Supporter Care Officer, you'll be the charity’s expert in supporter care, managing donor enquiries and processing of financial gifts (whether online, over the phone or by post). You’ll oversee a varied and interesting workload from supporting the department with general administration duties and carrying out legacy administration, to supporting with fundraising events/activities and writing engaging thank you letters.
About Us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:
- A criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm your identity, current address, and the right to work in the UK.
- Health Declaration to ensure that you are medically suitable for the role you have been offered.
- References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
We actively seek to attract and retain talent from diverse backgrounds, recognising that a wide range of perspectives strengthen our teams. In exceptional circumstances, the role is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
SeeAbility encourages applications from individuals of all identities, including those from underrepresented groups and those with a disability. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated their opinion valued.
Why work for us?
Our colleagues at SeeAbility are extremely valued, and so they have access to a fantastic package of benefits.
Your development and appreciation
- Fully paid essential training inc. Care Certificate
- Funded professional qualifications –QCF levels 2-6 available (valued at £3,000+)
- Annual excellence awards
- Long service awards every 5 years and recognition
- Development Discussions: Opportunity to discuss your progress and your future
- Leadership development academy for the next steps in your career
Your work-life balance
- 28 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service)
- Life events: Time off when you need it most
- 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years
- Enhanced Family-Friendly Pay
- Paid Fertility Leave
- Carers Leave available
- Flexible Working: We are up for anything that works for your team and the wider organisation
Your money goes further
- £500 monthly bonus scheme for two lucky colleagues
- Enhanced overtime rates for working bank holidays and weekends
- Driving lessons support scheme to help home colleagues get on the road
- Eligible to join for Blue Light Card discounts (Cost to join)
- Discounts and cashback at hundreds of shops, restaurants and activities through our SeeAbility Benefits Hub
- Discounted entertainment through Tickets for Good
- Pay reviews and commitment to pay competitive rates
- Employer contributory pension scheme: Support and tools to help you make the right decisions about your future
- Refer a friend and receive £600
- Paid DBS and renewals
- Season ticket loans
- Access to the Wagestream App to be able to advance wages before payday, save money with competitive interest rate and support your financial knowledge and wellbeing
Your wellbeing counts
- Snacks and hot drinks fund to support keeping home colleagues fuelled and energised throughout the day
- Inclusive opportunities for colleagues to socialise through our Colleague Connection Fund
- 2x annual salary Life assurance
- Free 24/7 employee assistance programme for advice and support
- Free eye test
- Cycle to Work scheme
- Discounted Gym Membership
- Dedicated in house Wellbeing Coach for your team
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Big C
As a regional cancer charity, Big C is here to support anyone affected by cancer in Norfolk and North Suffolk, whether that is someone with a cancer diagnosis or their loved ones.
The charity provides outstanding holistic care, aiming to improve lives through services at Big C’s warm and welcoming Cancer Support Centres and Hubs. Alternatively, support is also offered online or by telephone through Big C’s Virtual Support Centre.
Founded in Norfolk over 40 years ago, Big C has raised over £45 million to fund its growing services. The charity greatly benefits from the donations raised by its loyal community supporters, local businesses, legacies and grants from community funds and trusts. Income is also generated via 11 charity shops across the region. Big C is proud to invest in ground-breaking projects that take place at the Norwich Research Park.
Big C is an employer committed to equity, diversity, and inclusion and was awarded Gold Accreditation in the Best Employers Eastern Region 2023 for the second time running. We are proud to offer a supportive working environment that focuses on employee well-being and recognises the importance of a good work/life balance.
Job Purpose
To develop and manage one of the Big C Charity retail units, under the direction of the Retail Operations Manager and the Assistant Retail Operations Manager.
Managing the day to day running of the shop, maximising retail sales and profit while delivering a high quality of customer service through effective leadership of staff and volunteers and management of resources and budgets.
With experience in retail and managing people the post holder will act as an ambassador for Big C ensuring that both they and the retail business supports, promotes awareness and endorses the aims and objectives of Big C.
Everyone at Big C commits to live the Big C Core Values of Honesty, Respect, Trust, Empathy and Support through their work.
Main Duties
· Positively promoting Big C core values both within the organisation and to the external market place.
· Day to day management and ongoing development of the shop.
· Achievement of income targets in line with agreed budget figures, driving high standards and profitability through the effective leadership of employees and volunteers.
· Ensure the shop is taking full advantage of its trading opportunities including identification and implementation of seasonal and other promotional activities.
· Provision of information regarding the performance and operation of the shop as requested.
· Development of Gift Aid in the shop to maximise revenue.
· Assistance in the development of a database of supporters.
· Encouragement of local stock donations.
· Maximising potential of donated goods to the best use of the business through sorting, selection, display and rotation.
· Recruitment, selection, induction, training, motivation and management of retail staff and volunteers.
· Conducting of monthly staff performance reviews.
· Demonstration and promotion of effective communication between the Big C staff and volunteers.
· Attendance of meetings with other retail staff.
· Ensure that all staff and volunteers observe all policies, procedures and codes of practice.
· Implementation of the finance and control systems, including introduction of changes as requested.
· Daily banking of money and weekly financial reports.
· Ensure that the shop operations are safe and efficient, and all statutory and company health and safety rules are adhered to.
· Acceptance of cash and donations.
· Provision of occasional holiday and sickness cover for other Big C shops as requested.
· Participation in Big C performance reviews and appraisal process, in addition to ongoing training and personal development activities.
· Undertaking of any other tasks as reasonably requested.
All Big C post holders are responsible for:
· Working to the policies of Big C
· Promoting equal opportunities and diversity within all aspects of their work
· Complying with Health and Safety Regulations and undertaking risk assessments
· Demonstrating and promoting Big C’s core values
· Carrying out additional duties where appropriate which may be allocated from time to time by the Chief Executive and/or Executive Team.
General
Big C reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the business.
The statements contained in this Job Description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including other functional areas to cover absences of relief, to equalise peak work periods or otherwise to balance the workload.
Together, we improve the lives of local people affected by cancer.
The client requests no contact from agencies or media sales.
Job purpose
This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.
Key duties
1. Leadership
- Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
- Deputise for the CEO and represent and promote the Charity at national meetings and events.
- Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
- With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
- To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
- Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
- Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.
2. Operations & management
- Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
- Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
- Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
- Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
- Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
- Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
- Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
- Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.
3. Finance & income generation
- Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
- Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
- Provide support and engagement, where appropriate, to actively grow our income.
4. Working with others
- Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
- Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.
5. Other key accountabilities
- Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
- Take direction on projects and priorities from the CEO, which may vary from time to time.
- To ensure best value in all service delivery.
Person specification
Experience and Knowledge
- Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
- An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
- Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
- Safeguarding understanding at a management/decision-making level.
- Proven experience of building and nurturing strong relationships internally and externally at all levels.
- A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
- Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.
Skills and Behaviours
- Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
- Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
- Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
- An ability to understand, analyse and make effective use of data across all of our work.
- A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
- Proven, strong MS Office skills that supports writing, email, internet and database use.
- Demonstrable ability to work within our organisational values
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Board Manager
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location – Split between home and our London Office (1 or 2 days in the office per week)
Salary Range - £50,000 - £55,000 per annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role you will take on day to day responsibly for carrying out core company secretarial activities and related corporate governance responsibilities. You will work closely with the CEO and the Board of Trustees to ensure that Macmillan is held to the highest standards of governance. This will involve delegation for Chief of Staff/Company Secretary (CoSec).
You will lead our engagement with Trustees, developing a strategic forward plan and sequencing Board and Committee activity to achieve the best outcomes for the organisation. With our trustee objectives in mind, you’ll ensure the smooth running of all governance operations, supporting the Executive team and trustees with all meeting-related requirements to enable them to fulfil their roles to the highest standard.
About you
This role requires candidates to have demonstrable experience of operating in a very similar or comparable role.
The successful candidate will demonstrate the following skills and experience:
- Previous experience/qualifications as a Company Secretary and/or experience of working closely with Board and Executives to drive good governance
- Experience of, or a willingness to develop a working knowledge of Companies Act and Charities Act requirements.
- Strong planning and organisation skills including the ability to prioritise and to work quickly and calmly under pressure, producing work to tight deadlines and to a high quality.
- Excellent verbal and written communication skills.
- Team player with strong interpersonal skills and an ability to develop effective working relationships with people throughout the organisation and externally.
- Good working knowledge of Microsoft Office applications, including Outlook, Teams, Word, PowerPoint and Excel and a desire to understand and use additional Governance-specific systems.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Thursday 29th May 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Marketing Officer (Individual Giving and Legacy)
Help us make every day count.
At Prospect Hospice, we believe everyone deserves personalised, compassionate care at the end of their life. As part of our dedicated Fundraising, Marketing and Communications team, the Marketing Officer will play a crucial role in securing the income that enables us to support patients and families across Swindon, Marlborough and northeast Wiltshire.
We're looking for a motivated and thoughtful marketing professional to help drive growth in individual giving and legacy income—areas that are vital to our long-term sustainability. With your eye for detail, collaborative mindset and passion for connecting with people, you’ll help ensure our supporters feel truly valued and inspired.
Hours: 37.5 hours per week (flexible working options available)
What is the role?
This is a varied and rewarding role at the heart of our fundraising team, focused on delivering inspiring individual giving and legacy campaigns that connect with people on a personal level. From direct mail and digital fundraising to managing our lottery, raffles and in-memory giving platforms, you’ll be helping to build meaningful relationships with our supporters and ensuring their experience with Prospect Hospice is thoughtful, respectful and engaging.
Working closely with colleagues and partners, you’ll bring insight and creativity to your campaigns—using data to guide your decisions and always striving for the highest standards. You’ll be responsible for developing supporter journeys that are both compassionate and effective, encouraging long-term connection and support.
This is an opportunity to grow professionally in a collaborative and inclusive environment where your ideas are valued and your work genuinely makes a difference to local families.
About you:
This role is perfect for someone who is:
- Person-centred in approach, recognising the importance of every supporter’s journey.
- Inclusive and collaborative, working with internal teams and external partners alike.
- Resilient and adaptable, able to manage multiple projects and deliver high-quality campaigns under pressure.
- Committed to excellence, ensuring our fundraising communications are impactful, relevant, and strategically aligned.
Please see the job description for full details and person specification.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Flexible working
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks, and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands, or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We will review applications as they come in and therefore we may close the vacancy before the closing date. Candidates are therefore advised to apply early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health Partnerships
One billion people will never see a qualified health worker in their lives. For over thirty years, GHP has been working to change this, training health workers to build a world where everyone has access to affordable and quality healthcare. We do this by leveraging the expertise and energy of the UK health community, supporting health partnerships between hospitals, colleges and clinics in the UK and those overseas.
From reducing maternal deaths in Uganda to improving the quality of hospital care for injured children in Myanmar, we work to strengthen local health systems and build a healthier future for all. In the past seven years alone, GHP has reached over 84,000 health workers across 31 countries in Africa, the Middle East and Asia in partnership with over 130 UK institutions and UK health workers who have contributed over 60,000 days of their time as volunteers. The programme has contributed to more effective and efficient health systems in low- and middle- income countries (LMICs).1 It also benefits the UK health sector through improved health professional competencies, motivation, health service innovations and global influence.2 GHP’s work is rooted in the Health Partnership Model. Health partnerships are long-term, institutional relationships between health organisations in the UK and their counterparts in LMICs, and are based on ideas of co-development, reciprocal learning and mutual benefit. Staff from UK health institutions volunteer their time developing and carrying out health systems strengthening activities at their LMIC partner institution, be that training, curriculum development, leadership and governance, etc.
UFUQ project overview:
The project is strategically designed to uplift the health conditions of the Syrian population. It addresses critical elements of health workforce management and medical education in Syria, aiming for a transformative impact on health outcomes in the region.
Specialized Medical Education Enhancement:
UFUQ aims to enable targeted specialties in Syria to play a pivotal role in advancing medical education and practice. This encompasses a comprehensive review, update, and rollout of curricula, teaching, and assessment materials in emergency medicine, obstetrics and gynecology, and anaesthesiology. The project focuses on strengthening capacities in medical education, clinical/CPD areas, English language proficiency, research skills, and fostering scientific collaboration and partnership among and between faculties, residents, and international peers.
Rooted in the UFUQ philosophy, this intervention believes that by strengthening the systems and capacities for specialized medical education, the quality and accessibility of specialist health services will be markedly improved. The UFUQ project envisions a transformative approach contributing to the broader goal of achieving universal health coverage and delivering better-quality care in Syria.
Objective of the Position
The Technical Manager Medical Education will provide technical expertise to ensure the project and partners are all working to a shared vision for Post Graduate Medical education and that all are delivering within appropriate technical requirements and standards. The position will coordinate with stakeholders, supervise technical staff, and ensure the program aligns with the project log frame and best practices in health workforce development and medical education.
Key Responsibilities:
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Ensure technical alignment of the UFUQ project with HRH strategies and medical education reforms in Syria.
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Provide overarching technical leadership and guidance to ensure that all project’s Medical Education strengthening activities are aligned with international best practices in postgraduate medical education and health workforce development.
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Ensure technical coherence and alignment of project interventions with the log frame, theory of change, and objectives approved by the donor and Syrian partners.
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Oversee the quality assurance of technical deliverables, including research, training curricula, and policy frameworks developed under the UFUQ project, and ensure their relevance, scientific validity, and GESI sensitivity.
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Promote capacity-building efforts, and quality assure ToT programs for HRH actors at national and sub-national levels.
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Lead the technical coordination and engagement with key stakeholders, including MoH, Syrian Board, academic institutions, professional associations, and international partners (e.g., RCOG, RCEM)., to strengthen technical collaborations within the UFUQ project and to ensure integration and complementarity across all project activities.
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Support the localisation of the Postgraduate Medical Education Diploma and other training efforts, guiding National partners (Center of Strategic Studies and Health training” and Syrian Board) teams in the adoption of the tools, standards, and accreditation systems.
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Contribute to sustainability planning by supporting the development of Terms of Reference and standard operating procedures for the Specialties Technical Committees.
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Represent the program in technical meetings with donors, MoH, and other HRH actors.
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Ensure that GESI is integrated across all tracks by supervising the GESI specialist, reviewing curricula and training plans, and leading the technical team in implementing inclusive strategies.
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Promote mechanisms for feedback from women healthcare workers and residents, and ensure their needs are addressed in planning and implementation.
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Support In-Country efforts for Monitoring, Evaluation, and Learning (MEL) to align with UFUQ project indicators and outcomes.
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Identify technical risks, bottlenecks, or inconsistencies in project delivery and propose corrective actions in coordination with the Program Lead and donor if required.
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Provide rapid-response technical input when issues arise in curriculum roll-out, clinical mentoring, or institutional engagement.
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Lead the design and planning of new or amended technical activities.
Qualifications & Experience
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Advanced degree (Master or PhD) in Medical Education preferably with experience in developing postgraduate medical education programmes.
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Experience working in a senior position in NGO context (Syrian context is preferred).
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Previous experience in stakeholder coordination, policy analysis, and capacity building.
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Strong understanding of GESI-sensitive approaches in health workforce planning and governance.
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Excellent representational, written, and verbal communication skills in English and Arabic.
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Organisational and administrative skills with sound IT skills (Word and Excel).
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Strategic thinking and problem-solving skills.
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Flexibility and adaptability to work independently in a small organisation and in a complex environment.
All applications must be received with a CV and Cover Letter by 26th May at midnight. Applications received without either document will not be considered.
PLEASE NOTE: the appointment of the position is dependent on donor funding
The client requests no contact from agencies or media sales.
IT Manager
Salary: £42,285 p.a. full-time equivalent; £25,371 p.a. pro-rata
Letchworth Garden City/ home working (hybrid)
Part time: 21 hours a week
Are you someone who has managed an IT function in a small organisation, and loves helping people get the most of their IT? Do you know about cybersecurity good practice? Are you willing to learn new systems and becoming a subject matter expert? And do you have a passion for people with MS? If so, we have the role for you.
Join our friendly team
We are looking for someone with strong IT skills who has led an IT function in a small organisation. Ideally you will have managed external suppliers in delivering IT services, procured hardware and software, led on development of cybersecurity practices, and coached staff on developing their digital and IT skills. We need someone with great organisational skills, and who is a good team player and a strong communicator.
We encourage you to apply, even if you feel you may not meet all the criteria listed.
Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
You will be responsible for securing the most cost-effective information technology, used in the MS Trust, as well as managing external providers. You will lead MS Trust’s management of cybersecurity good practice, and provide capability development and training to staff on how to get the best from their IT.
What we can offer
· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing an EDI form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 16 June 2025
First Interviews: 26 June 2025
To provide trusted information. Secure the future of MS specialist services in the UK. Improve the understanding of the needs of people living with MS
The client requests no contact from agencies or media sales.
About CXK
CXK is an award-winning charity committed to empowering young people, adults, and communities across the South of England to maximise their potential. From providing groundbreaking careers information, advice and guidance and employability training to offering targeted support for those at risk, CXK’s services inspire positive change and long-term growth in individuals and communities alike.
“The CXK Way” embodies the following core values:
Ø Ethical – We work with professionalism, honesty and integrity
Ø Passionate – We reach out enthusiastically to all who need out support
Ø Innovative – We inspire, enhance and improve
Ø Collaborative – We engage, support and share with others
You can click here to learn more about us
About the role
It’s an exciting time to join CXK as we continue to expand our reach and launch our new 5-year strategy.
We are searching for a Head of Bids, Grants and Tenders to work within our Development and Partnerships Team. This exciting new role will be responsible for writing and submitting compelling bids and proposals that clearly align to CXK’s strategic and operational vision, meeting the needs of our commissioners and funders.
The role will drive income generation and growth for the charity, creating high-quality tender responses on a regular basis, developing a pipeline of current and potential opportunities and proactively ensuring that all business development systems and processes are fully implemented.
As part of our Senior Leadership Team, the Head of Bids, Grants and Tenders will contribute to the strategic development of CXK, working closely with the Director of Development and Partnerships, our service leads, and the wider Senior Leadership Team.
Who we are looking for
This role will require exceptional writing and editing skills, with the ability to produce clear, concise, and compelling content aligned to a specification, with a proven track record of successfully responding to complex tender opportunities, and grant submissions.
The ideal candidate will bring a deep understanding of public or the not-for-profit sector and the areas impacting our work, such as education, employability, skills, rehabilitation and justice. This will be supported by proven experience of managing end-to-end tender processes and the achievement of financial targets.
If you can deliver results in a fast-paced, purpose-driven environment and you’re ready to bring energy, expertise, and a commitment to CXK’s mission, we’d love to hear from you.
You can read more via person specification here.
Benefits of working with us
Our employee benefits include:
Ø 30-33 days holiday, plus bank holidays
Ø Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
Ø Benenden private healthcare cover
Ø Flexible working
Ø Enhanced maternity and paternity leave
Ø Training and development programmes and opportunities
Ø Mental and physical healthcare initiatives
and more
Recruitment Timeline
Vacancy closing date: 26th May 2025
Application review date: 27th May 2025
Interviews dates: 10th June 2025
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team.
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.