532 Office support jobs in Charing Cross, Greater London

Reporting to: Therapeutic Service Manager

Responsible for: None

Purpose of the role:

To be a proactive and experienced administrator to:

• Ensure the smooth day-to-day running of a busy and growing Therapeutic Service through excellent administration.
• Work closely with and support the Therapeutic Service team to ensure effective administration and organisation of the service.

Main duties:

• Work with the Therapeutic Service Manager in:
• Administration: welcome clients to the premises; handle client queries over email/telephone and ensure messages are dealt with efficiently and in a timely manner.
• Develop, reviewand maintaineffectiveinformationadministrativesystems within the counselling service including the office calendar, attendance records, and client waiting list.
• Liaise with the volunteer counselling staff in organising the counselling assessment interviews, maintaining the waiting list, organising counselling appointments by letter and telephone.
• Administer the progress of new referrals and assessments and report any changes in schedules.
• Administer returned registration questionnaires.
• Send out information packs, referencing the clients, dating and organising the questionnaire.
• Action new client allocations in a timely manner.
• Ensure messages from client to counsellors are delivered efficiently.
• Take cash or card payments from clients and issuing receipts.
• Support volunteer counsellors and other staff in daily administrative duties.
• Work closely with the other Therapeutic Service Administrators for the smooth transition and transfer between day and evening services.
• Work together with the other Therapeutic Service Administrators to ensure the counselling rooms are kept in good order for clinical practice in line with Health and Safety guidelines and Clinical Governance measures.
• Keep a record and update counselling personnel information.
• Send service updates and distribute leaflets every quarter to key stakeholders.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

We are seeking an experienced and proactive Senior Communications Officer to help raise the profile of International Health Partners and showcase the life-changing impact of our work around the world. Working closely with colleagues, partners and stakeholders, you will lead the development of compelling communications, build strong partnership stories and support the growth of an organisation dedicated to improving access to essential medicines for vulnerable communities. 

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

This is an exciting opportunity for an experienced communications professional who thrives on storytelling, stakeholder engagement and strategic communications. You'll collaborate across IHP to identify and develop powerful stories, create engaging content across multiple channels and lead communications activity that supports organisational priorities and partnership growth.

From developing partnership campaigns and impact stories to creating digital content and communications materials, you will help increase awareness of IHP's work, demonstrate the value of our partnerships and support our mission of improving access to essential medicines worldwide. 

For further details regarding responsibilities and person specification, please see the job description.

About you

We're looking for someone who combines excellent communications expertise with creativity, initiative and strong relationship-building skills.

You will have:

✅ Excellent writing, editing and storytelling skills
✅ Experience developing communications for different audiences and channels
✅ Strong project management and organisational skills
✅ The ability to influence and advise stakeholders with confidence
✅ A keen eye for detail and commitment to producing high-quality content
✅ A proactive, solutions-focused mindset
✅ Experience evaluating communications activity and using insight to improve performance

Experience working within a charity, not-for-profit or purpose driven-organisation is desirable. 

Why join IHP?

This is an opportunity to use your skills and expertise to make a genuine difference. You will join a passionate and collaborative team committed to ensuring more people can access the medicines they need, regardless of circumstance.

Our Christian faith inspires our mission and values, and we are committed to demonstrating compassion, integrity and excellence in everything we do. Staff regularly spend time together in prayer and, as such, there is an occupational requirement for the successful candidate to have a personal commitment to the Christian faith.

We value our people and offer a supportive and flexible working environment, alongside a range of benefits including:

• 25 days annual leave plus bank holidays (pro-rated for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Applicants must have the legal right to work in the UK.

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.

Individual Giving Executive

Up to £27,500 + excellent benefits

Leatherhead, Surrey

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for someone who is passionate about inspiring people to support our work with seriously ill children and their families. As an Individual Giving Executive, you will play a key role in growing and retaining our community of supporters, ensuring they feel valued and engaged.

About the role:

Reporting to the Individual Giving Manager, and working closely with external partners, the Individual Giving Executive will play a key role in growing and retaining our community of supporters, ensuring they feel valued and engaged. The post holder will contribute to the planning, delivery, and evaluation of fundraising campaigns across multiple channels, including direct mail, digital, and telemarketing.

This role offers an exciting opportunity to develop expertise in direct marketing and individual giving fundraising, working on a variety of campaigns designed to attract, retain, and inspire donors.

You will gain hands-on experience in supporter communications, project management, and data-driven fundraising, helping to shape effective appeals and engagement strategies. Your creativity and attention to detail will help ensure our messages reach the right people in the right way, building lasting relationships with supporters.

Why join us:

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please email your Cv to us via the link.

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds. 

About the role:

For someone moving away from rough sleeping, having a safe place to stay can be the first step towards something much bigger. Gray’s Inn Road is a 16 bed short stay service in Camden, giving people the stability, support and breathing space they need to begin rebuilding their lives and move towards a home they can sustain.

As Service Manager, you’ll lead the team that makes that possible. You’ll create a service where people are treated with dignity, listened to and supported as individuals, while giving your team the leadership, challenge and encouragement they need to do their best work. From the quality of assessments and support planning to safeguarding, risk management and move on, you’ll set the standard for practice and make sure residents receive consistent, psychologically informed support that responds to what matters to them.

You’ll also build the relationships that help people move forward. Working closely with housing, health, substance use, criminal justice and other partners, you’ll help remove barriers, strengthen pathways into support and create more opportunities for residents beyond the service. Alongside this, you’ll take ownership of the wider performance of Gray’s Inn Road – keeping a close eye on quality, outcomes, housing management, health and safety, budgets and contractual expectations, and always looking for ways the service can become even better.

At Single Homeless Project (SHP), we want our managers to do more than keep services running; we want them to shape what great support looks like. You’ll have the space to bring ideas, develop your team and influence how Gray’s Inn Road continues to grow, while building your own leadership experience within one of London’s largest homelessness charities. With training, support and opportunities to develop across SHP, this is a role where you can grow your career while seeing the difference your leadership makes to people’s lives.

About you:

• You’re an experienced and compassionate leader who knows how to get the best from a team, set clear standards and create a culture where both staff and residents can thrive.
• You understand the realities of homelessness and multiple disadvantage, and can lead psychologically informed, person-centred practice that balances choice, independence, safeguarding and risk.
• You’re confident navigating complex situations and making sound decisions, while supporting your team to stay curious, consistent and focused on what will make the biggest difference for each person.
• You’re a natural relationship builder who can bring partners together, challenge when needed and create stronger pathways into housing, health and other support.
• You’re comfortable taking ownership of the whole service — from quality and performance to housing management, health and safety and budgets — and you’re always looking for ways to make things work better.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 20th September at midnight

Interview Date: Wednesday 30th September online via Microsoft Teams

Please note there will be a second stage interview in service in Camden for suitable candidates

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

IHP is seeking an experienced and proactive Finance & Resources Manager to play a pivotal role in ensuring the financial sustainability, administrative effectiveness and strong governance of our organisation. This is an rewarding opportunity for a finance professional who is passionate about using their skills to play a key role in ensuring the organisation has the financial strength, governance and resources needed to achieve its mission.

Working closely with the Director of Finance & Resources, Senior Leadership Team and Trustees, you will lead the day-to-day financial management of IHP, strengthen governance and management of resources and support effective organisational decision-making. 

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the Role

As Finance & Resources Manager, you will be responsible for the effective management of IHP's financial operations, ensuring high standards of financial control, reporting and regulatory compliance.

You will oversee financial processes, budgeting, forecasting and resource management, while providing clear and insightful financial information to support strategic planning and organisational performance.

This role combines hands-on financial management with broader responsibilities for governance and organisational resource management, making it ideal for someone who enjoys variety and working collaboratively across teams.

For further details regarding responsibilities and person specification, please see the job description.

About You

We are looking for an organised, analytical and collaborative individual with strong financial management experience and a commitment to supporting charitable work.

You will have:

• Exceptional attention to detail and commitment to accuracy.
• An analytical, proactive and solution-focused outlook
• A commitment to handling sensitive information with discretion and confidentiality.
• An approachable, supportive and collaborative nature
• A committment to IHP's Christian ethos, values and mission.

Why join IHP?

This is an opportunity to use your skills and expertise to make a genuine difference. You will join a passionate and collaborative team committed to ensuring more people can access the medicines they need, regardless of circumstance.

Our Christian faith inspires our mission and values, and we are committed to demonstrating compassion, integrity and excellence in everything we do. Staff regularly spend time together in prayer and, as such, there is an occupational requirement for the successful candidate to have a personal commitment to the Christian faith.

We value our people and offer a supportive and flexible working environment, alongside a range of benefits including:

• 25 days annual leave plus bank holidays (pro-rated for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Applicants must have the legal right to work in the UK.

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.

About us

New Local has a mission to transform public services and unlock community power. We publish research, lead peer learning, influence government and work with public sector organisations on some of today’s most pressing issues, informed by our network of 50-plus local authority members.

All of our work is guided by a belief in community power - the principle that communities themselves have the best insight into their own circumstances and should be able to participate in shaping their places and services. We believe that active, empowered communities should be at the heart of a wider shift towards place-based public services and a system focused on prevention, which can lead to better outcomes and a more sustainable system for all.

Purpose

Our Head of Practice role sits within our Practice and Programmes team. You will lead the development and delivery of a portfolio of practice work whilst also contributing to New Local's policy and thought leadership work. We are committed to strengthening the feedback loops between practice and policy locally, regionally and nationally and this role is key to this.

In our practice work you will solve challenges alongside councils, other public sector partners and communities, supporting them to deepen the impact of innovative place-based approaches and to understand the conditions needed for them to grow. You will be leading projects, working alongside delivery partners where needed, managing other New Local team members, to deliver high-quality work and impact for our partners.

Our thought leadership and policy approach is deeply rooted in our practice and peer-learning networks.You will draw on the pioneering work we see in places, and with our members, to support New Local's work to inform the national policy conversation about the conditions and enablers needed for places to accelerate and grow innovation in place-based, preventative and relational working.

Key tasks and responsibilities

• Manage a portfolio of practice projects, ensuring effective project management so that practice work is delivered within budget and to agreed timelines.
• Lead the delivery of projects within our practice portfolio, using a range of innovation and practice approaches including design, facilitation, strategy development, user-centred design, adaptive and collaborative learning, and approaches that enable partners to test, learn and adapt.
• Build and maintain excellent relationships with partners and clients for our practice work, across local government, the wider public sector and communities, placing an emphasis on collaborative working, co-design and building the relationships needed to support meaningful change.
• Develop and grow our practice work and generate revenues through deepening client relationships, creatively developing and responding to new partnership and business opportunities, including writing proposals and devising project budgets, aligned to our organisational purpose and vision.
• Lead effective project management of our activities, working with colleagues and partners to deliver high-quality work and impact within agreed budgets and timelines.
• Work with clients and the wider New Local team to connect practice, strategy and policy, drawing out learning from innovation and working with partners to translate this into changes in policy, strategy, systems and services, while contributing to wider thinking about the conditions needed to enable and scale change. 
• Model and promote the integration of practice and policy, through testing and iterating New Local's integrated policy and practice model and proactively contributing to our thought leadership and policy work.
• Model and promote collaborative working across New Local, including with our network and communications teams, using your practice expertise and learning from projects to strengthen the wider impact of our work on community power and public service reform.

How to apply

For the full job description, person specification and details on how to apply, please visit New Local's website.

Job Title: Senior Fundraising Manager (Retention and RoomSponsor Partnership): 6 month FTC

Location: London/Hybrid In office each Tuesday

Salary: £50,100 per annum

Weekly Hours: 35

Reference: YMC1233682

About Us

Founded in 1844, YMCA is a global movement and the world's largest youth-focused charity. In England and Wales, YMCAs are based in over 700 communities across 168 local authorities, supporting young people and communities to reach their potential. The turnover of YMCA in 2025-26 was £386m. YMCA England & Wales is a £23 million organisation of more than 400 colleagues, supporting a Federation of 80 local YMCAs to deliver vital services which positively impact young lives across the country.  We're now looking for an expert in Individual Giving to lead our retention and RoomSponsor activity.

About the Role

This is a chance to take the reins of a high-performing Individual Giving programme and make it your own. You'll have genuine independence to shape the retention strategy across cash, mid-level and regular giving.

You'll lead a team of three – experienced and capable fundraisers - and you'll be the person who helps them go further, while keeping a close eye on income growth and the supporter journey end to end. Alongside the core programme, you'll also have oversight of our small events portfolio, including our marathon fundraising activity, so there's variety in the mix alongside the retention programme.

This is a chance to make an impact within an organisation with a strong track record in giving career progression, backed by an SLT genuinely supportive of new initiatives.

About You

You're an expert in Individual Giving with a proven track record in retention, direct marketing or mid-level fundraising, and experience managing budgets, suppliers and performance data.

You're a confident line manager who enjoys developing others, and you'll bring strong communication and influencing skills, sound judgement under pressure, and a genuine commitment to YMCA's mission and values.

If you're ready for real ownership, a supportive senior team, and an opportunity for self-development within a charity with genuine scale and ambition, we'd love to hear from you.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Context of Role

2wish support anyone affected by the sudden and unexpected death of a child or young person
aged 25 and under. We are an All-Wales and part England charity providing immediate
casework support, as well as ongoing aftercare services including counselling, alternative
therapies, play therapy, support groups, support events and a respite cottage.
The post holder will provide immediate and ongoing emotional and practical support to families
affected by the sudden and unexpected death of their child or young adult.

Although the role is remote, we do require candidates to live within the area they are delivering the service (Bristol or Gloucestershire in this case) and they are required to drive.

Main Duties

1.0. Service:
1.1: To initiate immediate support for a caseload of families whose children and young people aged 0-25
have died suddenly and unexpectedly across the region
1.2: To contact all families within 24-48 hours of the referrals by telephone
1.3: Complete an initial assessment of families' needs to identify and plan the support as required in line
with safeguarding and risk reduction
1.4: Offer emotional support and advice to a case load of families through home visits and ongoing
weekly telephone calls
1.5: To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising
formal support such as counselling, complementary therapy or play therapy, subject to consent from the
bereaved individual
1.6: To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other
healthcare professionals to raise awareness of and promote referrals into the charity
1.7: To liaise with other professionals working alongside the family to provide a holistic and multi-agency
approach to support
1.8: Attend relevant forums within the area
1.9: To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on
the use of the bereavement boxes, referring into the charity and bereavement awareness
1.10: To monitor the use of the memory boxes and ensure families have been offered a memory box
1.11: To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for
bereaved individuals to use as required
1.12: Facilitate debriefs within professional settings following a traumatic or sudden death of a child or
young person
1.13: To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
1.14: To signpost and/or refer to other agencies as required that can provide support as needed
1.15: Cover members of the support team for annual leave and/or sickness

General

2.1: To be responsible for organising own work agenda, time management and administration
2.2: To show respect and sensitivity for the cultural and religious beliefs of families
2.3: To undertake learning opportunities and seek them out for the team
2.4: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
2.5: To attend weekend and evening community events in support of the charity as necessary
2.6: Participate as and when required in team meetings and one-to-one meetings, and undertake,
as appropriate, courses/training/other developmental activities, which is relevant to the role
2.7: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties
and performance over the period.
This role is subject to a DBS check.

We are looking for a Housing and Destitution Caseworker to join our small, impactful team and provide or co-ordinate advice on welfare and housing issues to migrants. 

ABOUT US

Hackney Migrant Centre (HMC) is a community-based charity providing free legal advice, casework support and holistic support services to refugees, asylum seekers and vulnerable migrants.

Approximately 50% of the people we support are homeless, and many are experiencing destitution due to precarious immigration status, the No Recourse to Public Funds (NRPF) restriction or whilst living undocumented in the UK. HMC’s work is informed by our vision of a UK where no one is forced into destitution, exploitation, or vulnerability because of their immigration status.

HMC is currently a small team of 7 employees, including a CEO, Community Manager, Immigration Team Manager, Immigration Caseworker and Access to Justice Coordinator, and an Administrative Support Officer alongside a larger team of up to 60 volunteers.

ABOUT OUR SERVICES

We are based in our office in Stoke Newington, where we provide immigration advice & representation and our housing advice and casework support services. We also offer regular community sessions in a local venue on the 2nd and 4th Wednesday of every month. We call these sessions our ‘Wednesday Service’. The Wednesday Service has historically been the heart and soul of HMC, and it continues to play a key role in our service delivery, accessibility and community presence.

Our Wednesday Service is a multi-functioning hub, offering a warm, welcoming and accessible space for:

• Legal advice appointments with HMC advisors and external specialist partners

• Casework appointments with staff and specialist volunteers

• Holistic advocacy appointments delivered by our volunteers

Our team supports an average of 350 people across all our service areas.

ABOUT THE ROLE

The Housing and Destitution Caseworker will provide or co-ordinate advice on welfare and housing issues to migrants. This will include people visiting the Wednesday Service or referred by the Immigration Team. The post holder will assist with follow-up casework, and recruit and develop a small volunteer Housing and Destitution Support Team to support with these tasks. The post-holder will work to build partnerships with external specialist advisers, to expand our diagnostic advice provision and support with successful referrals for onward legal challenges.

Main duties

• Provide casework and advocacy support to homeless and destitute migrants regarding housing, and welfare entitlements including asylum support, Children Act and Care Act duties, mainstream benefits and homeless duties.

• Develop and coordinate partnerships with external specialist housing advisors to deliver housing advice and take on cases where able.

• Recruit and induct volunteers to a small Housing and Destitution Support Team and supervise their work.

• Keep up to date with legislation and practical guidance required to support destitute migrants, including attending relevant training sessions.

• Provide training to HMC’s volunteers on housing and destitution issues.

• Make referrals to public law/community care and housing legal representatives for complex casework and legal challenges such as judicial review.

• Identify where visitors need to access mental health or specialist support and escalate safeguarding concerns in line with HMC’s safeguarding procedures.

• Maintain records on all casework, regularly review progress during the casework journey, and ensure that cases are closed when support has ended.

Partnerships

• Develop links and partnerships with other organisations to enable effective joint working.

• Collect information, statistics and case studies on destitute migrants and the issues they face for the purposes of improving service quality and to meet the requirements of funders.

• Contribute case studies and statistical data to relevant policy/strategic legal work carried out by HMC and other partner organisations.

• Attend forums of organisations working in the sector to share best practice and evidence from HMC’s frontline work.

Additional responsibilities

• Administrative tasks relevant to the post

• Help to cover the work of the team during absences

• Contribute to HMC’s housing and destitution guides and signposting materials

• Support with the wider work of the organisation as needed, including assisting with the set-up and pack-down of the Wednesday Service and associated events.

• Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality

• and diversity, equity and inclusion

• Work collaboratively with other HMC staff, volunteers and professional advisors

• Participate actively in staff meetings, and other meetings as may reasonably be required

• Attend HMC Trustees’ meetings as required

HOW TO APPLY

If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification (below) via the Charity Job website.

Two professional references will be requested if successful at interview. The successful candidate will be required to undergo an appropriate level of DBS check.

We know that women and people from marginalised or under-represented groups- including people of colour- tend to apply only for roles where they meet 100% of the criteria. We encourage you to apply if you have an interest in the role even if you do not meet all the criteria below, particularly if you have lived experience of migration.

Please note that we can only accept applications from candidates who have the right to work in the UK. If you do not have the right to work in the UK but you are interested in supporting HMC, please see our website for opportunities to volunteer with us.

The application deadline is 23.30 on Saturday 19th September, and we expect to hold interviews in the week beginning 5th October 2026.

PERSON SPECIFICATION

E = Essential, D = Desirable

Experience

E – Experience providing advice and casework support to destitute migrants and/or experience of providing housing advice and casework support to people facing homelessness.

E – Experience of providing support, supervision and training to volunteers

E- Experience communicating clearly and professionally with a range of audiences, including the public and statutory services.

E – Track record of working in a team in a highly pressurised, front-facing environment.

D – Experience of maintaining effective working relationships with a wide range of agencies

D – Experience of recording and reporting outcomes to funders

Knowledge / Skills

E - Knowledge of the rights of migrants seeking housing, and community care support in the UK and the UK’s housing and homelessness services and support provision.

E – Understanding of the UK asylum support provisions.

E – Knowledge of refugee, migrant and homelessness organisations and other relevant organisations to support referrals and signposting.

E - Excellent IT skills, including Outlook, Microsoft Office, Sharepoint, CRM databases (HMC uses Lamplight).

D - Working knowledge of UK immigration legislation affecting refugees and migrants and the impact of the hostile environment on migrants.

D – Experience of recognising and responding to safety and safeguarding concerns, and supporting members of the public in a trauma-informed way.

Personal

E - Highly effective communication and interpersonal skills.

E - Ability to work with vulnerable migrants with sensitivity and cultural awareness.

E - Demonstrable commitment to the principles of diversity, equity and inclusion and of advancing the rights of migrants in the UK.

E - Commitment to ongoing learning and development and keeping up to date with legislative developments which will have an impact on migrants.

E - Ability on occasion to work outside of normal office hours (e.g. evening meetings).

RCJ Advice is an exceptional Citizens Advice and Law Centre delivering national legal advice services, both frontline and second tier, to people who are unable to afford legal representation and advice. We are based within the Royal Courts of Justice, the Central London Family Court and community sites across London, where we deliver local Citizens Advice services.

This post is a new role within our Miscarriage of Justice Support Service, the only national service in England and Wales providing specialist support to people affected by miscarriages of justice. Our role is to support individuals whose criminal convictions have been quashed by the Court of Appeal. Many clients have spent many years, and sometimes decades, in prison before their convictions were overturned. As a result, many experience complex trauma, institutionalisation and significant challenges associated with release and reintegration.

Our work is grounded in the belief that those affected by miscarriages of justice deserve not only to have their convictions overturned, but to be supported with dignity, continuity, and recognition as they rebuild their lives. We offer long-term, person-centred, trauma-informed support tailored to the needs of each individual.

Working alongside the two MJSS Caseworkers, the specialist Mental Health Nurse will provide mental health assessments, psycho-social support and interventions to people affected by a serious miscarriages of justice.

The role includes support planning, delivery of interventions within professional competence, facilitating access to appropriate services, liaison with health and social care providers, and supporting individuals through key stages of their journey, including whilst waiting on their appeal to be heard (whilst still in prison), possible release from custody and community reintegration. The focus will be on MJSS clients but may expand to their family members or other close relations who can also be deeply affected by the client’s incarceration and subsequent release.

The two Caseworkers are based at our offices within the Royal Courts of Justice in London. The team meet clients in person initially, to build a relationship, which will involve travel across England and Wales. Once a relationship has been established, typically we then communicate via telephone and online, but people may still need in-person support e.g. attending appointments with them.

Ideally the post-holder would come into the office at least several times a month to build and maintain an excellent working relationship with the Caseworkers, giving the option to work at other times from home or to travel. Travel for this role will vary according to the needs of each client, but we expect this to be round once a fortnight. All travel expenses will be paid by RCJ Advice.

St James’s Piccadilly is a Church of England parish in the heart of London. In addition to the regular services, a large and dynamic congregation, and committed staff team, we run and support a network of people with refugee asylum seeker lived experience, offering practical help and pastoral care as well partnering with organisations that support refugees and people going through the asylum system.

The successful candidate will have working knowledge and proven experience of the process of claiming asylum in the UK from first arrival to leave to remain and proven experience in supporting individuals going through this process; at least 2 years’ experience of working with volunteers, and team building networks of support; at least 2 years’ experience of providing pastoral care with people who have experienced significant trauma; understanding and appreciation of promoting and championing equity, diversity, inclusion and belonging. Excellent understanding of Microsoft Office 365, computer literacy and online communication including social media.  

Candidates do not have to identify as Christian or belong to a religious faith, but the successful candidate will be in sympathy with, and actively promote St James’s ethos and values.

St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.

Full role description and including application details can be downloaded from our website.

Closing date for applications: midday Friday 25th September 2026

Interviews:  planned for Thursday 8th October 2026

About us

Carers UK is the leading national charity for unpaid carers. The Finance Manager is responsible for the management of the financial accounting functions of the organisation, for the preparation of statutory accounts, regular management reports, the preparation of all tax returns, supporting budget holders and assisting them fulfil their responsibilities, and for compliance with statutory requirements including compliance with tax laws and regulations.
 

About the role

The Finance Manager will work closely with colleagues across the organisation, including the nation offices, supporting and advising, building excellence in standards within the finance office and injecting innovative solutions to the organisation’s financial strategy.
 

About you

We are looking for a proactive and visible finance professional who is able to engage and build relationships across the organisation as a pivotal member within a values led high performing organisation. You will be a qualified accountant with proven track record of financial management awareness and a solid understanding of charity audits and statutory accounts preparation. You will have the ability to work with staff across the organisation in supporting good financial governance and oversight of financial operational matters. You will have the ability to analyse financial information and present this in a suitable format for the audience. You will have good ability to meet deadlines, be IT literate with an emphasis on financial systems, spreadsheets, Quickbooks and Excel. You will be highly organised with excellent attention to detail and be able to work with minimum supervision.

The role will involve the management of the day-to-day financial activities, VAT, gift aid, payroll and the monthly, quarterly and annual reconciliations and statutory accounts preparation. The job holder will work closely with the Chief Operating Officer, Finance Officer and volunteers within the team. There will be a requirement to work closely with the income generating staff, budget holders, auditors, banks and credit card providers on a regular basis. The Finance Manager will be responsible for managing the Finance Officer and Finance volunteer. 
 

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK, we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is Friday 24 July 2026, 5pm.

Carers UK anonymises all applications prior to shortlisting.

Carers UK are actively interviewing as we receive applications. 

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK may carry out online and social media checks before a formal offer is made.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights, and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynecology. We pursue our mission through education, research implementation, advocacy, and capacity building with our member societies.

Financial control responsibility for accurate, complete, Charity SORP compliant balances in the balance sheet. Review of all monthly balance sheet reconciliations, completeness and of income and expenditure lines and controls accounts. This includes ownership of fixed assets register, KPIs for debtor and creditors aged balances, correct processing of taxes (PAYE/NI and VAT) and banking administration.

Responsible for administering the Procurement Policy and Delegation of Authority. Manage and delegate the financial systems. This includes all aspects of systems management, continuous development and full utilisation of the enterprise resource planning (ERP) cloud-based software. Lead and support system-led financial and procedural controls to elevate current practices to meet best practices in accounting and reporting as per IFRS102 and Charity SORP regulatory standards. The role includes change management and process embedding, upskilling end-users and improving user experience.

Business partner across internal and external stakeholders to ensure reporting requirements are met. Achieve high level of assurance and integrity in reports including interrogation and correction as required. Support variance analysis and commentaries on all levels of reporting.

Support finance colleagues in delivery of overall Finance objectives when required i.e. absence cover and deputise for the Head of Finance. 

We are looking for an inspiring and strategic Head of Services and Engagement to ensure our services are impactful, accessible and centred around the needs of people living with arthritis.

The Role

Hybrid: Two fixed days in London office (Mondays and Wednesdays), three days at home.

The Head of Services and Engagement will lead the development, delivery and continuous improvement of Arthritis Action’s services and engagement activities. This is a key role responsible for ensuring that people affected by arthritis receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.

The postholder will oversee our membership and service portfolio, including community-based activities, self-management support and engagement programmes, ensuring they are effective, inclusive and aligned with organisational priorities. They will also support the creation of a sustainable volunteer model alongside our new Volunteer Manager, enabling volunteers to extend our reach, strengthen communities and increase our impact.

Key Responsibilities

Membership and Service Delivery

· Develop a strong understanding of the member and service user journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes at every stage.

· Oversee and lead on the delivery and continuous improvement of Arthritis Action’s member services, community activities, events, and other programmes.

· Develop approaches to increase access and engagement amongst diverse and underserved communities.

· Implement effective monitoring and evaluation processes to demonstrate impact.

· Work with colleagues to identify opportunities for service innovation, partnership working and growth and fundraising.

Engagement and Community Building

· Develop and implement an engagement approach that strengthens relationships with members, service users, supporters and communities.

· Create meaningful opportunities for people affected by arthritis to participate, connect and share their experiences.

· Work collaboratively with Communications and Fundraising colleagues to maximise awareness, participation and impact.

· Build relationships with community partners and relevant external organisations to extend reach.

Volunteering Strategy and Development

· Help develop Arthritis Action’s volunteer strategy alongside the Volunteer Manager, creating a sustainable model that supports organisational priorities.

· Provide strategic oversight and support to the Volunteer Manager, ensuring effective volunteer recruitment, training, support and recognition.

· Establish appropriate volunteer policies, processes, safeguarding arrangements and systems.

Line Management

· Lead, motivate and develop the Services and Engagement Team.

· Manage budgets effectively, ensuring resources are used efficiently and deliver value.

· Work collaboratively across the organisation, particularly with Communications and Fundraising.

· Represent Arthritis Action externally with partners, stakeholders and sector networks.

Data, Insight and Impact

· Use data, evaluation and feedback to understand service effectiveness and improve outcomes.

· Report meaningful KPIs for services, engagement and volunteering alongside the Services Manager.

· Use CRM and engagement data to improve communication, participation and user experience

Person Specification

 Essential

 Experience

• Experience of leading health, wellbeing, community or support services within a charity, healthcare or related environment.
• Experience of managing teams, budgets and operational delivery.
• Experience of implementing volunteer led services.
• Experience of improving the overall membership journey.
• Experience of developing and improving services based on evidence, insight and user needs.
• Experience of engaging diverse communities, members, service users or people with lived experience.
• Experience of developing partnerships and collaborative approaches.

Skills and Knowledge

•  Excellent oral and written communication skills including the ability to write in Plain English.
• Understanding of person-centred approaches and co-production.
• Excellent communication, influencing and relationship-building skills.
• Strong understanding of inclusion, accessibility and reducing health inequalities.
• Ability to use insight, data and evaluation to improve impact.

Attributes

•  An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
• A self-starter and senior leader, able to work on own initiative where required.
• Values-driven, collaborative and inclusive professional.
• Empathetic and committed to ensuring people’s voices shape services.
• Able and willing to travel within the UK.

Desirable

• Experience working in a health charity, patient organisation or membership body.
• Experience of supporting people with long-term conditions.
• Experience using CRM systems and digital platforms to improve engagement.

How to apply

Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. . Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted. 

Applications should be received by 11:59pm on Thursday 10th September 2026 at the latest.

First-round interviews will take place by Zoom on Thursday 17th September 2026. Second-round interviews will take place in the London office on Monday 21st September 2026.

 Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.

 Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief.