Operation director jobs in Westminster, greater london

Harris Hill is delighted to be working on behalf of Freelands Foundation, a charity dedicated to supporting innovative work across education, galleries and the wider arts sector. As HR Manager, you will play a pivotal role in delivering and overseeing the Foundation’s people strategy as it enters an exciting period of growth, including the expansion of key programmes, reaching new audiences and a major capital project. The role will be initially office-based throughout the probation period, moving to a hybrid arrangement of four days per week in the office thereafter.

Reporting to the Director of Finance and Operations, you will oversee the full employee lifecycle, ensuring HR processes, policies and practices are effective, compliant and aligned with the Foundation’s values and strategic objectives. This will include overseeing recruitment, selection and onboarding, employee records, performance management, training plans, flexible working and reasonable adjustment requests, as well as supporting disciplinary and grievance processes. You will review and improve HR systems and processes, maintain and update the employee handbook and HR policies in line with UK employment legislation and best practice, and provide advice and support to managers and colleagues across the organisation. You will also contribute to the Foundation’s wider people strategy, including its approach to diversity, equity and inclusion, employer brand, benefits and organisational development.

We are looking for an experienced HR generalist with substantial experience of supporting employees and senior managers within a small to medium-sized organisation. You will have a strong understanding of UK employment law and practical experience of delivering effective recruitment, onboarding and performance management processes, alongside the ability to develop well-researched recommendations on HR policy and practice. Excellent interpersonal, influencing, written and interviewing skills are essential, as is the ability to remain calm, objective and organised when managing sensitive or competing priorities. You will be proactive, collegiate and comfortable working in a deadline-driven environment, with a genuine commitment to Freelands Foundation’s mission to champion art education and a belief in the intrinsic value of art. A minimum CIPD Level 3 qualification or equivalent is required. Charity or arts-sector experience, change management, and coaching experience would be advantageous.

To apply, please submit your up-to-date CV by 31 August at 23:59.

Shortlisted candidates will be asked to submit a supporting document answering some specific questions after reviewing the full job description. Please note that only applicants with an unrestricted right to work in the UK will be considered for this position.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Nb. for full information on this role please read both attachments: Job Pack and Job Description

Summary

We are seeking a highly motivated and skilled individual to serve as Coordinator, leading the mission of Street Pastors in Kingston. The ideal candidate for this role will be a person of integrity who is able to demonstrate experience and potential in leadership of Christian outreach and mission. They should have experience leading and managing volunteers in a relevant context. They should possess effective organisational and communication skills and demonstrate a passion for building and sustaining partnerships around community outreach.

Context

Kingston Street Pastors is a churches initiative which has been operating since 2006 deploying Christian volunteers in the town centre in the night time to Care, Listen and Help. We enjoy excellent relationships with key stakeholders in Kingston’s night time economy including our local council, police and businesses. Within the wider Street Pastors movement we have made significant contributions over the years to develop policy and practice and have worked closely with neighbouring Street Pastors initiatives and with the Ascension Trust. For governance purposes Kingston Street Pastors operates as an affiliated project of Oxygen, a Kingston based youth work charity.

Our key strategic priorities are to maintain and build on the positive relationships we have with our local council, the police and businesses in the night time economy, taking advantage of opportunities for collaboration, accessing funding and other forms of support. We are perennially focused on the recruitment of new volunteers to serve as Street Pastors and Prayer Pastors to sustain and grow our capacity to deploy teams to the streets.

About the Role

This role has a Genuine Occupational Requirement for the post holder to be a practicing Christian (as outlined by 2010 Equality Act, Section 9)

Our new Coordinator will work closely with the Street Pastors Deputy Coordinator, leading the regular operations of Kingston Street Pastors and the deployment of teams while also overseeing the strategic development of the initiative in response to emerging needs and opportunities. 

Applicants should have people skills and demonstrate an ability to solve problems using a range of creative solutions including working with volunteers or using technology in new ways. The ideal candidate will have an ability to work flexibly and manage their time and resource effectively amidst competing priorities. 

A strong applicant will also be able to demonstrate the following: 

• A good understanding of the work and ethos of Street Pastors and how this resonates with your approach to Christian mission.

• A passion for the role the Church plays in our local community and an ecumenical ethos which is appreciative of a diversity of Christian traditions.

• The ability to partner with key stakeholders in the community to increase the resources, reach and depth of charitable projects. 

• A high level of proficiency in project management with competent administrative and IT skills.

• A good understanding of the night time economy, its users and key stakeholders.

• Experience and skills in charity/ church project leadership with specific reference to the recruitment, development and management of volunteers.

• An understanding of monitoring and reporting on the impact of charitable work.

Relevant experience in fields such as youth work, homelessness support, drug and alcohol services and promotion of community safety are also highly desirable.

This role is subject to an enhanced DBS check and suitable references including at least one reference from a church minister.

Are you an accomplished finance executive looking to combine strategic financial leadership with meaningful climate impact?

We're seeking an exceptional Chief Financial Officer to join the executive team of a mission-driven international organisation working to accelerate the transition to a more sustainable, climate-resilient future. This is a rare opportunity to shape the financial future of a complex, multi-entity organisation as it evolves towards a more diversified and sustainable funding model.

As the organisation's senior finance leader, you will provide strategic oversight of finance while leading key enabling functions including funding operations and facilities. Working closely with the CEO, Board and Executive Leadership Team, you'll help drive organisational resilience, support informed decision-making and ensure robust governance across an international, remote-first environment.

We're looking for someone who can:

• Develop and deliver long-term financial strategy aligned to organisational growth, resilience and impact.
• Lead budgeting, forecasting, scenario planning and financial performance across multiple entities.
• Strengthen financial resilience through effective governance, controls, risk management and commercial insight.
• Partner with executive leaders to support strategic investment decisions and organisational transformation.
• Lead multidisciplinary teams, fostering collaboration, accountability and continuous improvement.
• Enable high-quality financial reporting, data-driven decision making and operational excellence.

You'll bring:

• Significant experience as a CFO, Finance Director or equivalent within a complex, multi-entity organisation.
• A recognised professional accounting qualification.
• A track record of leading organisations through change, transformation or evolving funding and business models.
• Experience across multiple funding environments, ideally spanning institutional, commercial and/or philanthropic sectors.
• Strong commercial acumen combined with exceptional governance, leadership and stakeholder management skills.
• The ability to thrive in ambiguity while maintaining financial discipline and enabling innovation.

This role is ideal for a purpose-led finance leader who wants to apply their expertise to one of the defining challenges of our time. You'll join an ambitious, international organisation where financial leadership is central to enabling climate innovation, organisational resilience and long-term systems change.

Interested?

If you're an inspiring finance leader ready to shape the next chapter of a high-impact international organisation driving positive climate action, we'd love to hear from you.

Please apply with your CV and a covering letter outlining your suitability for the role. We will be interviewing on a rolling basis, as such an early application is highly recommended.

For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.

By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative. 

Brief role description

The Salesforce Administrator (Mid-Level) will work closely with the Salesforce Manager, providing guidance to stakeholders and contributing to the ongoing evolution of our CRM.

A key part of this role is educating users and sharing best practices, helping colleagues understand how Salesforce works, what good looks like and how to get the most out of the platform.

Who we're looking for

We are looking for a capable professional with hands-on experience using Salesforce and its core products. You will need to have an understanding of their function and relationships along with excellent troubleshooting, problem-solving, analytical and reporting skills.

You will be confident and have excellent communication, interpersonal and influencing skills, enabling you to interact effectively with colleagues at all levels. You will also have strong documentation habits, attention to detail and be able to balance strategic thinking with daily operational needs. 

The ideal candidate will hold a Salesforce Administrator Certification, familiarity with API-based integrations or middleware, such as Zapier and experience with Agile/Scrum environments. 

Interested? Want to know more about the Charity? Check out our website.

Eager to know more about the role? Have a look at the Job Description. 

What's in it for you? Check out our Benefits.

Have we convinced you to apply? If so, submit your CV by Monday, 31 August 2026.

Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.

The recruitment process for this role consists of three stages: an initial virtual interview via Microsoft Teams, followed by a practical assessment to be completed in the candidate's own time and a final face-to-face interview at the Forces Employment Charity Head Office in London.

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

#LI-DNI

Overview

Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster. 

We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways. 

Purpose of the role

The Supporter Engagement Officer plays a key role in making sure everyone who supports Race Against Dementia has a positive and rewarding experience. They will manage day-to-day supporter communications, maintain our supporter database, and build strong relationships with donors, fundraisers and volunteers around the world. By helping people feel valued and connected to our mission, they will help inspire long -term support and generate more funding for dementia research.

Duties and Responsibilities

Supporter care and fundraising

• Act as the first point of contact for supporters and fundraisers, delivering timely, professional and friendly stewardship via phone, email and post .
• Manage supporter journeys from sign-up to thank you, using tailored communications and automated journeys to maximise engagement and fundraising success.
• Record and track fundraising activity, ensuring accurate records and effective supporter communications.
• Prepare and send thank you letters, receipts and other supporter communications.
• Plan and deliver small-scale supporter engagement events, maximising both experience and fundraising potential.
• Recruit, coordinate and steward fundraising volunteers across the year. 

CRM and donor management

• Maintain accurate supporter and donation records within the CRM (Salesforce), acting as the organisational lead for CRM best practice.
• Develop dashboards and reports to monitor supporter activity, fundraising performance and trends.
• Maintain CRM integrations, ensuring data flows accurately and reliably between connected systems.
• Produce regular insights and reporting to inform fundraising strategy and decision making.
• Manage fundraising platforms (e.g. JustGiving, MuchLoved and GivenGain), ensuring data accuracy and compliance.
• Work with the Finance Manager to process monthly direct debits and reconcile income.
• Coordinate legacy and in -memory giving administration, providing sensitive and thoughtful supporter stewardship. 

Operations and administration

• Manage stocks of fundraising materials and merchandise, ensuring timely reordering.
• Oversee the fulfilment house relationship to ensure the efficient delivery of supporter packs and merchandise.
• Manage auction and raffle prize inventories, tracking usage and income.
• Support the planning and delivery of Race Against Dementia fundraising events, providing logistical and operational support.
• Maintain team calendars, campaign plans and shared resources to support effective team operations.

Other Duties

Carry out any other duties as required by your manager, Director, CEO and Board of Trustees including:

• To attend, where appropriate, local, regional and national meetings /events.
• To maintain a good knowledge of national and local initiatives which are of benefit to Race Against Dementia .
• To administer your own workload, including meeting targets and deadlines in line with the Race Against Dementia appraisal system.
• To a ttend relevant CPD training events as required.
• To undertake responsibility, as part of the team, for all Hea lth and Safety work related matters.
• To w ork within the guidelines of Race Against Dementia’s policies and procedures.

All team members are expected to uphold and actively demonstrate Race Against Dementia’s values and purpose, fostering a culture of integrity, innovation, and shared ambition to accelerate progress in the race against dementia.

This is not intended to be an exhaustive list. Your job description may be subject to change.

Chief Operating Officer (COO)

Contract: Permanent / Full Time

Salary: C. £130k per annum, depending on experience

Location: Remote / UK Based (regular travel to London office and other locations as required)

Closing Date: 10th September

Interview Dates: 5th & 7th October

Introduction

Doing Good Recruitment is proud to be exclusively partnering with a highly respected health organisation to appoint an exceptional Chief Operating Officer (COO). This critical leadership role will drive organisational transformation, operational excellence and long-term sustainable impact.

The Role

Reporting to the Chief Executive Officer (CEO), the COO will serve as a key strategic adviser and member of the executive leadership team, helping to shape organisational priorities and ensure effective delivery across a complex international organisation. Working closely with the CEO, Board and senior stakeholders, the COO will play a central role in driving organisational performance, strengthening governance and ensuring resources are deployed effectively to support long-term objectives.

The role will provide strategic leadership across core corporate functions, including people, finance, governance, risk, technology and business operations. The next postholder will ensure the organisation's operational infrastructure, systems and processes effectively support performance, fundraising and programme delivery, while positioning the organisation for long-term success.

About You

The successful candidate will bring substantial executive leadership experience, ideally gained within a complex, purpose-led or internationally operating organisation. As a fully qualified accountant (ACA, ACCA, CIMA or equivalent), you will possess excellent financial and commercial acumen, with experience leading organisational planning, overseeing significant budgets and providing strategic financial insight at the highest level. Experience of presenting to and working closely with Boards, Finance Committees and other senior governance groups will be essential.

The right candidate will be able to demonstrate a track record of leading business improvement, organisational change and operational modernisation, alongside the ability to build credibility and influence across diverse stakeholder groups. This unique opportunity requires a collaborative and pragmatic leader who combines sound judgement with effective delivery, enabling organisations to adapt, grow and achieve sustainable impact. Experience of digital innovation, data-driven decision-making and the effective application of emerging technologies, including AI, would be advantageous.

Disability Confident

Our client is Disability Confident. Candidates who meet the essential criteria for the role and identify as having a disability (found on the application page) will be guaranteed an interview as part of their commitment to creating an inclusive and accessible recruitment process.

Inclusion Statement

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from people of all backgrounds, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, caring responsibilities, socio-economic background, or any other protected characteristic. We recognise that exceptional candidates do not always meet every requirement listed in a job description. If your experience aligns with most of the criteria and you are excited by the opportunity, we encourage you to apply.

Lead one of the world's oldest and most influential human rights organisations

Chief Executive

Salary: £93,600 per annum
London | Hybrid working

Our client is one of the world's oldest human rights organisations. For almost 200 years, it has worked to end slavery in all its forms, partnering with survivors, civil society, governments and businesses to influence laws, policy and practice that create lasting systemic change.

As our client enters an exciting new chapter, they are seeking an exceptional Chief Executive to lead the organisation through its next phase of impact.

This is a rare opportunity to lead an internationally respected organisation at a pivotal point in its journey. With a renewed strategic direction, a committed Board and an experienced senior leadership team, the successful candidate will build on strong foundations to strengthen organisational capability, foster a high-performing culture and maximise the organisation's impact in an increasingly complex global environment.

Working closely with the Board, staff, partners and supporters, you will provide strategic, financial and organisational leadership while acting as a compelling ambassador for the organisation. You will build trusted relationships across government, philanthropy, civil society and business, ensuring the organisation continues to influence policy, practice and public understanding of modern slavery.

We are interested in hearing from leaders who bring:

• Significant executive leadership experience, with responsibility for organisational strategy, people, finance and fundraising.
• A track record of leading organisational development, building high-performing teams and leading positive cultural change.
• The ability to build trusted relationships, influence senior stakeholders and represent an organisation with credibility and impact.
• Experience of securing sustainable income and developing strong funding partnerships.
• Strong financial and strategic judgement, balancing long-term ambition with effective operational delivery.
• A commitment to the organisation's mission and the leadership qualities to inspire people, build confidence and deliver lasting impact.

Whilst an understanding of the organisation's mission is important, our client is first and foremost seeking an exceptional organisational leader. Applications are welcomed from candidates both within and beyond the modern slavery sector who can demonstrate the leadership capability to guide the organisation through its next chapter.

This is an opportunity to lead an organisation with a remarkable history, work alongside exceptional colleagues and partners, and help shape a future where everyone can live free from slavery.

To find out more about the role and how to apply, please view the appointment brief located below the advert on the Prospectus website.

Recruitment Timetable

Deadline for applications: Sunday 23rd August
Prospectus interviews: Weeks commencing 17th August and 24th August
Engagement calls with the Interim CEO: 7th and 8th September
Board panel interviews (in person): Monday 14th September

We are seeking an inspiring, dynamic leader to champion outdoor learning, drive national impact and sector growth as our first Chief Officer.

Location: Remote

Applications close: 9 a.m. Tuesday 8th September 2026

About AAOLEV

The Association of Advisers for Outdoor Learning and Educational Visits (AAOLEV) is a new charity, formed from the Outdoor Education Advisers’ Panel (OEAP).  It is a respected organisation dedicated to promoting high-quality outdoor learning and ensuring safe, enriching educational visits for children and young people across England and Wales.

Through our network of experienced advisors, AAOLEV plays a pivotal role in supporting schools, local authorities and providers to plan and deliver meaningful learning beyond the classroom, with the potential to impact the education of around 10 million children and young people each year.

About the role

AAOLEV is now seeking to appoint its first-ever Chief Officer, an important milestone that reflects our ambition to strengthen our voice, broaden our influence and build the charity’s capacity for the future. This is a unique opportunity to shape a leadership role from the ground up and help define the next phase of the charity’s development.

Who we are looking for

We are looking for an inspiring and dynamic leader with strategic vision, strong relationship-building skills and a commitment to the value of outdoor learning. You will be a credible advocate, able to engage stakeholders, influence nationally and unite a diverse professional community behind a shared purpose.

Above all, you will bring energy, credibility and a clear sense of purpose, helping to position AAOLEV for long-term impact and success.

This role is fully remote, and we do not have a physical office.

We are committed to an inclusive recruitment process. If you require any reasonable adjustments for the application or interview process, please let us know, and we will be happy to support you.

Peridot Partners and AAOLEV are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click on the link to be redirected to the Peridot Partners website, where you will find full details of the role and how to apply.

Applications for this role close at 9 a.m. Tuesday 8th September 2026.

Our Vacancy

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

What you'll do

As a Solicitor, you will be responsible for managing your own caseload, including delegating tasks to a paralegal where appropriate. You will provide legal advice and representation primarily in relation to Housing Conditions claims, covering areas such as property litigation, general property matters, and land law. 

The role also involves supporting Senior Solicitors, the Assistant Director of Legal Services, and the General Counsel and Company Secretary on complex or high-value matters as required. You will be expected to take a proactive approach in driving and implementing improvements to the organisation’s response to Housing Conditions-related claims. 

In addition, you will provide legal support to internal Peabody stakeholders on housing condition issues and broader housing-related litigation, including offering legal analysis on policy, procedure, and corporate matters. You'll actively represent Legal Services in a positive manner, contributing to cross-organisational working groups and forums, and play a key role in delivering the Legal Services strategy and supporting Peabody’s wider business objectives. You will also contribute to the development and delivery of the Legal Services training programme, as well as assist the Legal Team or other teams within Governance and Risk on special projects as required from time to time.
 
 What you’ll need 

• Demonstrable experience providing legal support to stakeholders in both contentious and non-contentious matters including providing legal analysis on policy, procedure and corporate business.
• Demonstrable experience within proceedings in the county and magistrates court, first-tier tribunal, including where appropriate the ability to act as advocate.
• Experience managing own caseload comprising a variety of landlord and tenant matters, including Housing Condition matters, property litigation, general property and land law.
• Qualified solicitor in England and Wales or a member of ILEX

If you have any questions about this role, please email Talent Specialist, Ryan Loasby.

Please read before applying:

Previous applicants need not apply. 

Interviews will be taking place on Thursday 3rd or Friday 4th September in person at our Westminster Bridge Road office. 

This is a hybrid role and you’ll be expected to attend the Westminster Bridge Road office a minimum of two days per week. 
 
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

About the role 
This role will provide cross team support to both the School Partnerships and the Teaching and Learning functions of the charity. Within the School Partnerships team, they will play a key role in supporting effective engagement of school and MAT partners by ensuring the smooth running of both day-to-day operations and longer-term projects. This element of the role is central to developing and maintaining relationships with schools and MATs, while also managing essential administrative processes, communications, reporting and systems. Within the Teaching and Learning function, they will support the delivery of the training, curriculum design and quality assurance of tutors working across The Brilliant Club’s Access Programmes and Projects. The role leads on several administrative processes, including course design, tutor training and programme team liaison, engaging with stakeholders both internally and externally to ensure that tutors and curriculum documents are of the highest quality when they arrive in schools. It’s a varied and dynamic position that helps keep our teams connected, organised and working efficiently.
 

About you 
The role will best suit someone who: 

• Has excellent organisational skills, including the ability to balance complex and competing needs; 
• Is a collaborative and strong team player, including supporting those in other teams during peak periods; 
• Has a good working knowledge of Microsoft Office, is enthusiastic about working with data and records, and can produce high quality documents with excellent attention to detail; 
• Takes initiative to complete and improve administrative processes; 
• Adheres to information security policies included in the charity’s ISO 27001 manual and completes information security training; 
• Has a demonstrable passion for furthering The Brilliant Club’s mission. 

We are looking for a policy adviser to work primarily in our resource stewardship theme to help deliver ambitious leadership for the environment. You will also have opportunities to work on projects in our Legislation & Governance unit.

Using your strong research and strong communication skills, you will contribute to work that shapes the future of circular economy policy and environmental legislation in the UK. Collaborating with colleagues across the organization, including in comms and politics, you will help identify compelling evidence, stories, and projects to drive better use of resources in the UK and will secure support for projects and policy proposals by building relationships with politicians and policymakers, environmental NGOs and community groups, business partners and other stakeholders.

This is a varied role that will also include project management to ensure effective delivery, including ensuring outputs and events are effectively planned and executed to deadline and to a high quality.

You will need to understand, or be willing to learn about, the political and environmental policy contexts we work in and the state of resources policy and wider environmental legislation in the UK.

Community Youth Work Manager

Oasis Community Hub, Waterloo

Hours: 40 hours per week

Contract type: 1-year fixed term

Salary: £34,030 per annum (including London Weighting)

Supporting young people to thrive in Waterloo

Do you believe in the potential of every young person? Are you an experienced youth practitioner who can combine excellent frontline practice with leadership, strategic thinking and partnership working?

Oasis Hub Waterloo is looking for a Community Youth Work Manager to lead and develop our youth services for young people aged 10+ across North Lambeth.

Oasis Hub Waterloo has been part of the Waterloo community for more than 20 years. We’re an ambitious, inclusive and Christ-centred organisation working alongside local people to build a community where everyone is included, can contribute and can reach their potential.

Our youth service has been working with young people in North Lambeth for more than a decade. We provide accessible, supportive and trauma-responsive services that help young people build confidence, make positive choices and thrive in our community.

About the role

This is an exciting opportunity to shape and lead our youth work at a time of development

You’ll manage a small team of youth practitioners and sessional workers while staying connected to frontline delivery. You’ll oversee and deliver group activities, after-school drop-ins and one-to-one mentoring, as well as developing holiday programmes, youth leadership and social action opportunities.

You’ll also help shape the future of our youth provision, working with colleagues across Oasis Hub Waterloo to develop our 0–18 strategy and create new, collaborative services.

Partnership working is central to the role. You’ll develop strong relationships with Oasis Academy South Bank, local youth organisations, community partners and statutory services, helping connect education, health and community provision around the needs of young people.

About you

You’ll bring significant experience of working directly with young people aged 10+, alongside the skills and confidence to lead and develop a youth service.

You’ll have:

· Strong youth work practice, including group and one-to-one work.

· Experience of developing and delivering youth programmes or projects.

· Experience of managing or supervising staff, sessional workers or volunteers.

· Strong partnership and multi-agency working skills.

· A thorough understanding of safeguarding and child protection.

· Experience of monitoring, evaluating and improving services.

· Creativity, initiative and the ability to develop new opportunities for young people.

· A genuine passion for helping young people thrive.

Knowledge of youth services in Lambeth or Southwark, and experience of education, youth leadership, social action or statutory services, would be particularly welcome.

Join us

You’ll join an innovative and supportive charity where you’ll have the opportunity to make a tangible difference to young people and help shape the future of youth work in Waterloo.

Oasis is committed to inclusion and welcomes applications from people of all backgrounds.

The role includes regular evening and some weekend work and is subject to an enhanced DBS check.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV in your cover letter to explain why you would be a good fit for the role.

Please include how you would balance frontline youth delivery with leadership and management responsibilities.

Please also give an example of a piece of youth work you are particularly proud of, explaining what you did and what difference it made.

Incomplete applications will not be considered. 

Completed applications should be returned by 9am Monday 21st September 2026.

Interviews will take place on Thursday 24th September 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Occupational Requirement
Due to the nature of this role, which includes leading and providing direct support within our Women’s Night Shelter, this post is open to women only under the occupational requirement provisions of Schedule 9, Part 1 of the Equality Act 2010.
The post holder will work closely with vulnerable women who have experienced multiple disadvantages, including domestic abuse, sexual exploitation and gender-based violence. We consider that being a woman is a proportionate occupational requirement for this role in order to maintain the safety, dignity and wellbeing of the women using the service and to deliver effective trauma-informed support.
Please not the successful candidate will also work alongside colleagues and provide support to guests, of all genders, as part of their wider duties.

Team: Casework

Location: Argon House, 2 Argon Mews, London SW6 1BJ, at our partner sites and from home

Duration: Permanent

Reporting to: Head of Casework

Responsible for:          Caseworkers based across our partner Day Centres plussome budget allocation for MD casework expenses

Hours of work: 40 (5 days per week including lunch break)

Overview of the role

The Senior Caseworker – MD Lead plays a dual role in delivering high-quality casework services while providing specialist support and guidance to colleagues working with guests experiencing multiple disadvantages. The role provides advice, advocacy and casework support to a caseload of guests across our homelessness and vulnerable housing services, with a particular focus on those presenting with long-term, complex and multiple needs.  The postholder will share their knowledge, skills and experience to support colleagues, strengthen their understanding of complex needs, and develop their confidence and ability to work effectively with guests. The role will also contribute to a collaborative, multi-disciplinary approach, ensuring guests receive coordinated, person-centred support.

Internal relationships

All staff, volunteers and guests

External relationships

External service providers and partner organisations

Areas of responsibility

1. Advice and advocacy

· Providing an advice and advocacy service to a caseload of guests from across all our services for the homeless and vulnerably housed who present with long-term and complex needs, caseworking a smaller and more consistent caseload than other members of the team but working with them more intensively. 

· Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals, primarily to access and maintain accommodation and develop durable support networks 

· Attending appointments with guests as needed and carrying out home visits 

· Working with Caseworker colleagues to strengthen their understanding of complex needs, developing their confidence and ability to work effectively with guests

· Creating best practice guidelines to ensure consistency and accessible support.

· Working with colleagues to ensure acceptable workloads are maintained.

· Providing advice, advocacy and support to Emergency Night Shelter Guests; visiting Emergency Night Shelters in the evening as required.

2. Internal liaison

· Building and maintaining working relationships with Caseworker colleagues.

· Liaising with the Fundraising & Comms team to develop meaningful case studies to assist with fundraising campaigns.

· Working with the Operations team to ensure the Emergency Night Shelters are successful and building relationships with Night Shelter staff to encourage communication and team building.

3. External liaison

· Referring guests to accommodation providers, health services and other relevant support services, as necessary, and actively facilitating their ongoing engagement with these 

· Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services 

· Attending meetings with the casework team, external service providers and partner organisations when required, engagement with Reflective Practice sessions 

· Liaising with volunteers at both Night Shelters and Day Centres.

4. Women’s Night Shelter lead

· Responsible for the day-to-day leadership and coordination of the casework provided to the women’s night shelter over the winter months.

· Ensuring that women accessing the service receive high-quality, person-centred support, advice and advocacy, both by taking on a caseload of clients and supporting the other caseworkers involved in the women’s night shelter. Helping guests to address immediate needs, while supporting them to access appropriate housing, health, welfare, legal and other specialist services.

· Participating in a weekly casework drop-in for guests of the women’s night shelter over winter; providing a safe, welcoming and trauma-informed environment to deliver casework to women experiencing homelessness, insecure housing and multiple disadvantages.

· Maintaining all safeguarding and risk management protocols.

5. Monitoring impact and administration

· Collating statistics and outcome measurements of the casework service for both internal and external use 

· Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g., GDPR), including accurate and up-to-date case notes using our internal In-Form system 

· Adherence to all Glass Door policies and procedures, including compliance with safeguarding procedures 

· Managing a small casework budget 

· Proactively identifying areas for improvement and development of service provision

· Undertaking any other duties to aid the good running of the project, as required by the charity 

6. Line Management responsibilities

· Line manages up to three Caseworkers, providing support, direction and accountability.

· Carry out annual appraisal, track training & development and oversee professional development.

Person Specification

Essential

· At least two years’ experience of working one-on-one with - and assessing the needs of - homeless people or similar disadvantaged client groups 

· Empathetic attitude to homeless and vulnerably housed people, including those with ongoing complex needs 

· Ability to sensitively maintain boundaries with challenging individuals whilst promoting a trauma-informed approach to care 

· Ability to adopt an assertive approach when needed

· Personal resilience while working with challenging individuals coupled with an understanding of one’s personal and professional limits 

· Up-to-date knowledge of the welfare issues and legislation affecting homeless people 

· Ability to expand own knowledge and to adapt in order to advocate for guests in unfamiliar areas of care and support 

· Knowledge of relevant support services available to homeless people, particularly in West London 

· Confident approach to, and experience of, dealing with persistent challenging behaviour, conflict and distress 

· Ability to maintain good relationships with colleagues and external service providers 

· Highly organised with strong time-management skills 

· Ability to keep clear and up-to-date case records 

· Proactively identifying areas for improvement and development of service provision

· Undertaking any other duties to aid the good running of the project, as required by the charity 

· Ability to work independently and take the initiative to make important decisions

· Flexible and supportive team member with excellent communication skills 

· Ability to adhere to and implement Health & Safety, HR and operational policies 

· Understanding of and commitment to Equal Opportunities 

Desirable

• Experience of working alongside volunteers

Other

• Has eligibility to work in the UK
• To be able to adhere and work within Glass Door’s policies and procedures
• To participate in meetings, supervision meetings and in any trainings as required
• To be responsible for own’s professional development

Friends of Palestinian Universities (FPU) is looking for a motivated, organised and thoughtful Programme Officer to join our small and growing team.

FPU works in partnership with Palestinian universities, academics and students to strengthen the resilience and recovery of Palestinian higher education, build meaningful international academic partnerships, and transform understanding and practice within UK and international higher education.

This is a varied, hands-on role at the heart of our work. You will help us develop partnerships between Palestinian and international universities, produce research and resources, support advocacy and public engagement, organise events and convenings, and provide the programme and administrative coordination that enables a small charity to deliver effectively.

You will work closely with the Director, wider FPU team and Palestinian university partners, as well as academics, universities, sector bodies, unions and civil society organisations in the UK and internationally.

What you’ll be doing

Your work will span several areas of FPU’s programmes.

Advocacy and public engagement

You will help deliver FPU’s advocacy and awareness-raising work, including:

• researching and contributing to briefings, reports, toolkits and other public-facing resources;

• building relationships with academics, university departments, higher education networks, unions and student groups;

• supporting campaigns and initiatives responding to the destruction of Palestinian higher education and scholasticide in Palestine;

• helping organise public events, webinars and other opportunities for engagement.

Building international academic partnerships

A major part of the role will be helping strengthen links between Palestinian universities and institutions internationally.

You will:

• research potential university partners and opportunities for collaboration;

• support the development of partnerships, fellowships, research collaborations and exchanges;

• help produce an expanded edition of FPU’s handbook on partnerships with Palestinian higher education;

• engage with Palestinian universities to understand their priorities and identify opportunities for international partnership;

• maintain relationships, contacts and partnership information;

• help organise FPU’s Annual Conference and other sector convenings.

Supporting Palestinian partners

A core principle of FPU’s work is that Palestinian universities, academics and students should shape the international responses that affect them.

You will help create opportunities for Palestinian partners to participate in international meetings, events and initiatives, prepare research and briefing materials, and support convenings in which Palestinian scholars and institutions can share knowledge and shape agendas.

Programme coordination and administration

As part of a small organisation, strong administration is essential to effective programme delivery.

You will help:

• coordinate meetings, events and programme activity;

• organise agendas, papers, invitations, notes and follow-up;

• maintain accurate databases, records and shared files;

• coordinate travel and logistics for Palestinian partners where required;

• support programme-related expenses, procurement and other administrative processes;

• track programme activities, deadlines, outputs and outcomes;

• contribute to quarterly planning, monitoring and reporting.

The role will combine substantive programme work with practical administration, and we are looking for someone who is comfortable doing both.

About you

We are interested in people who can bring strong transferable skills, sound judgement and a genuine commitment to our mission.

You will have:

• excellent written and spoken English and strong research skills;

• excellent organisation and attention to detail;

• experience coordinating projects, programmes, events or campaigns;

• the ability to build positive relationships with a wide range of people and organisations;

• confidence managing multiple priorities and taking responsibility for your own work;

• good administrative and digital skills, including maintaining accurate records and information;

• the ability to work collaboratively and flexibly as part of a small team;

• a commitment to FPU’s mission and to respectful, partner-led ways of working;

• sensitivity when working across different institutional, cultural and political contexts.

It would be particularly useful if you bring some of the following:

• experience in higher education, charities, civil society, advocacy or campaigning;

• knowledge of the UK higher education sector;

• knowledge of Palestinian higher education or experience working on Palestine;

• experience producing reports, briefings or other public-facing resources;

• experience of monitoring, evaluation or programme reporting;

• Arabic language proficiency.

Working with Friends of Palestinian Universities

This is an opportunity to join FPU at an important stage in its development and make a practical contribution to strengthening Palestinian higher education.

You will work closely with Palestinian university partners and a growing network of academics, universities and sector organisations in the UK and internationally.

Because we are a small team, you will have the opportunity to work across different areas of the organisation and develop experience in programme delivery, academic partnerships, advocacy, research, events and international engagement.

FPU is committed to equality, diversity and inclusion and welcomes applications from candidates from all backgrounds.

How to apply

Please upload your CV and covering letter through CharityJob.

In your covering letter, please explain why you are interested in the role and how your experience and skills would enable you to contribute to FPU’s work.

Please see the attached Job Description for full details of the role.

Closing date: 2 September 2026
Interviews: Week commencing 14 September 2026

Job Description: Programme Officer

Key responsibilities

1. Advocacy and awareness-raising

• Work with the Director to deliver FPU’s advocacy and awareness programme in line with our strategic priorities.

• Research and contribute to producing accessible, high-quality resources for academic, policy and civil society audiences, including briefings, reports, toolkits and event materials.

• Build and maintain relationships with higher education networks, faculty and staff unions, academic departments, student societies and other relevant organisations.

• Support campaigns responding to the destruction of Palestinian higher education and the scholasticide in Palestine, including outreach, messaging and coordination with partners.

• Help deliver FPU events, including planning, speaker liaison, logistics and follow-up.

2. Building Palestinian–international academic partnerships

• Work with the Director to strengthen academic links between Palestinian universities and institutions in the UK and internationally.

• Research and help prepare an expanded second edition of FPU’s handbook on partnerships with Palestinian higher education.

• Support the design and delivery of institutional partnerships and collaborative projects, including research collaborations, fellowships and exchange initiatives.

• Research and map potential partners and opportunities and help develop targeted engagement plans with Palestinian and international universities.

• Maintain an accessible, accurate and up-to-date database of contacts, institutions and partnership opportunities.

• Help organise FPU’s Annual Conference, including programme planning, partner engagement, invitations and registration, logistics and post-event follow-up.

3. Palestinian university liaison

• Contribute to FPU’s engagement and partnership-building with Palestinian higher education institutions.

• Develop a strong understanding of institutional priorities, needs and potential areas for international partnership.

• Map and collate partnership opportunities and priorities, helping ensure that FPU’s wider work reflects the needs of the Palestinian higher education sector.

• Maintain regular communication with institutional partners and support effective follow-up on agreed opportunities and areas of collaboration.

4. Representation and convening

• Help convene and facilitate spaces in which Palestinian scholars, students and university partners can exchange knowledge, develop relationships and shape international agendas.

• Support approaches grounded in Palestinian priorities and collective leadership.

• Prepare research, briefings and background materials for the Director and Palestinian partners participating in meetings, conferences and public engagements.

• Support Palestinian partner representatives to participate effectively in international meetings and events.

5. Monitoring, evaluation and learning

• Work towards objectives and KPIs agreed through FPU’s annual work plan and contribute to quarterly planning and review.

• Track programme activities, outputs and outcomes.

• Gather feedback from partners and stakeholders and help translate this into programme learning and continuous improvement.

• Prepare quarterly programme updates and reporting for the Director and Board of Trustees.

• Help maintain accurate information on programme progress, partnerships and outcomes for reporting to funders and other stakeholders.

6. Programme and administrative support

• Provide administrative and coordination support to the Director, Deputy Director and wider team to support the effective delivery of FPU’s programmes and organisational priorities.

• Support the organisation of meetings, events and convenings, including scheduling, invitations, agendas, papers, note-taking and follow-up.

• Maintain accurate programme records, contact lists, databases and shared files, ensuring information is well organised and accessible.

• Assist with travel, accommodation and other logistical arrangements for Palestinian partners and representatives participating in FPU activities where required.

• Support programme-related operations, procurement, invoices, expenses and other administrative processes in coordination with the Deputy Director.

• Provide other reasonable administrative and operational support required for the effective functioning of a small charity.

7. Working as part of FPU

• Contribute actively to FPU’s collective planning and delivery.

• Work collaboratively and flexibly with colleagues across the organisation.

• Take responsibility for your own areas of work while contributing to a culture of shared endeavour, respect and mutual support.

• Promote FPU’s mission, values and partner-led way of working.

• Follow organisational policies and processes and maintain high standards of professionalism.

• Uphold confidentiality and data protection in all work with partners and sensitive information.