Operation manager jobs in Coventry, west midlands

TeenTech is dedicated  to empowering young people and inspiring their interest in technology, the applied sciences, digital, construction, engineering, and maths Through innovative programmes, events, and educational initiatives, we help students discover exciting opportunities and build confidence in their future careers. We are increasing our output and looking for a new member to join our highy committed team. 

TeenTech Values 

At TeenTech, the safety and wellbeing of young people are our top priorities. We are committed to ensuring that all our programmes, events, and initiatives adhere to robust safeguarding standards. Our team works diligently to create secure environments where participants can explore STEM opportunities with confidence, supported by clear guidelines and procedures that protect every child and young person involved. 

Role: Project Manager 

We are seeking a highly organised, proactive, and enthusiastic Project Manager to coordinate our TeenTech activities. You will be working within a highly experienced team (including lead project managers) and the successful candidate will play a pivotal role in delivering and co-ordinating impactful projects that engage teenagers and schools across the UK. 

Main Responsibilities 

• Co-ordinating school/college participation in our activities. 

• Supporting the planning, execution, and delivery of TeenTech projects from inception to completion. 

• Monitor project progress, reporting regularly to project leads. 

• Develop and maintain timelines, project documentation, and risk assessments. 

• Promote TeenTech initiatives via events, presentations, and communications. 

• Evaluate project impact and implement continuous improvements. 

Person Specification 

• Proven experience in project management, ideally within education, youth engagement, or STEM fields. 

• Exceptional organisational and communication skills. 

• Ability to work collaboratively with diverse teams and stakeholders. 

• Experience in managing multiple projects and meeting deadlines. 

• Passion for inspiring young people and promoting STEM opportunities. 

Location & Working Arrangements 

• This role is open to UK-based candidates who have the legal right to work in the UK. 

• The position is primarily home-based (remote), with attendance required at in-person events throughout the UK. 

• The successful candidate will be expected to travel to approximately 12–18 events annually. Depending on the event location, this will usually involve an overnight stay. 

• Terms: 12 month contract. There may be an opportunity to extend.  

• Working pattern: Part-time role, flexible working (30 hours) per week. 

• Salary: £30,000–£32,000 FTE (pro rata 0.8FTE). 

• We welcome applications from both employed candidates and self-employed contractors. Terms will be discussed with shortlisted applicants. 

How to Apply 

If you are excited by the prospect of making a difference and leading dynamic projects at TeenTech. Please read the following carefully.

Apply using the application link below. 

• Closing date:August 5th 2026 

• Attach your CV (PDF, max. two pages). 

• Include a cover letter explaining why you are suitable for the role, highlighting your relevant experience and why you want to work with TeenTech. 

• Applications that do not include the requested information may not be considered.

• We will interview candidates on a rolling basis.  

• Anticipated start date:September 2026. 

While we recognise that candidates may use tools within their application, we’re especially keen to hear your own voice and your own enthusiasm for this role. 

The successful applicant will be required to have an enhanced DBS check.

TeenTech is committed to equal opportunities and welcomes applications from all sections of the community. 

About Brum Unitarians

Brum Unitarians, in central Birmingham, is a growing and genuinely inclusive community in the Unitarian tradition of rational inquiry, freedom of belief and ethical action.

Our vision is to develop into a thriving community hub hosting a wide range of activities, including talks, music/dance events, death cafés, social justice events, a community choir and collaborative projects with local organisations. We are seeking someone who shares this vision and has the project management skills to help make it a reality.

The role combines project management, operations, administration, compliance and income generation, helping to strengthen our sustainability and enabling community growth.

Job Purpose

To support and grow Brum Unitarians through operational management, project delivery, administration, compliance and revenue generation. You will agree quarterly priorities with trustees, with early focus on increasing revenue, improving operational systems and supporting greater use of our building. Once these foundations are laid there will be a growing emphasis on managing community projects and initiatives.

You will oversee the day-to-day operation of our building (large hall, small hall, office, foyer and outdoor space), ensuring an excellent experience for hirers, compliance with relevant requirements and effective use of the premises. The role is partly site-based, with flexibility for some remote working. Some local travel required.

You will work alongside our Children's Lead and Social Media & Communications Lead, liaise with the district buildings consultant, and report to the managing trustees.

Job KPIs

• Meet or exceed revenue targets.

• Establish and grow a successful programme of community events.

• Develop effective systems that reduce trustee involvement in operational matters.

• Recruit and maintain an active volunteer team.

• Achieve positive feedback from hirers, volunteers and partners.

Key Responsibilities

Community Partnerships & Projects

• Lead the planning and delivery of community projects and partnerships.

• Build relationships with community, voluntary, faith and public sector organisations.

• Develop collaborative events and initiatives.

• Identify grant funding opportunities and support funding applications.

• Promote inclusive community use of the building.

• Represent Brum Unitarians at appropriate local meetings and forums.

Marketing & Income Generation

• Promote the building for hire through the website, social media, advertising and online booking systems.

• Build relationships with organisations and businesses to increase venue use.

• Identify opportunities to diversify income through hires, donations and grants.

Volunteer Coordination

• Recruit, induct and support volunteers.

• Develop clear volunteer roles for community activities and venue operations.

• Maintain volunteer records, training and safeguarding requirements.

• Foster a positive and inclusive volunteer culture.

Building Operations

• Ensure the building is safe, welcoming and well maintained.

• Oversee compliance with health and safety, safeguarding and other regulatory requirements.

• Maintain equipment inventories and coordinate repairs with district buildings consultant.

• Arrange room layouts and oversee opening and closing of the building where required.

• Liaise with cleaning contractors.

Customer Service & Lettings

• Act as main contact for bookings and enquiries.

• Manage bookings, scheduling and administration using booking and invoicing systems.

• Support hirers before, during and after bookings.

• Maintain high customer service standards and resolve issues promptly.

Administration & Reporting

• Maintain records of bookings, income, building use and project data.

• Prepare reports for trustees and funders where required.

• Support policies, procedures and compliance.

• Monitor performance and recommend improvements.

General

• Undertake other duties consistent with the role.

• Work flexibly, including occasional evenings and weekends.

Person Specification

You will bring strong project management and organisational skills, enabling us to deliver creative, values-led community projects while ensuring our operations remain efficient, compliant and financially sustainable.

You may not have experience in every aspect of the role, but you will have strong transferable skills, enthusiasm for a growing organisation and the confidence to learn new areas as needed.

Essential Criteria

Experience

• Delivering events, coordinating community facilities or providing customer-facing services.

• Working towards financial, attendance or organisational targets.

• Delivering excellent customer service.

• Working with staff and/or volunteers.

Skills & Knowledge

• Strong organisational and time management skills.

• Ability to manage multiple priorities independently.

• Sound judgement in assessing and managing projects.

• Excellent interpersonal, written and telephone communication skills.

• Good IT skills, including email, spreadsheets and booking systems.

• Understanding of health and safety responsibilities.

Personal Attributes

• Proactive and self-motivated.

• Collaborative and community-minded.

• Friendly and approachable.

• Practical problem-solver.

• Flexible, including occasional evening and weekend working.

Desirable Criteria

• Marketing or venue promotion experience.

• Entrepreneurial experience or experience developing new projects.

• Knowledge of Birmingham's voluntary and community sector.

• Facilities or premises management experience.

• Safeguarding and regulatory compliance knowledge.

• Experience in a small charity or community organisation.

• Fundraising or grant application experience.

• Grant reporting experience.

• Experience using booking or scheduling systems.

Beacon Changemakers - Operations Manager is a remote role suited to an individual based in Southeast England. The role combines the challenge of working in a small, focused team delivering a unique international scholarship programme, with the satisfaction of seeing the positive social impact that comes from nurturing leadership potential in very bright young people. As the Operations Manager, you’re at the centre of the action, co-ordinating workflows and communicating a programme that supports young people to realise their potential. You will report to a Trustee, work alongside an Operations Executive and international colleagues, and be responsible for a small team.

We're looking for a motivated, focussed and attentive operations professional to join our team, managing and maintaining the organisational processes of the charity. This is a one year, fixed contract role, with the aim of moving to permanent, subject to funding constraints.

Details

• Hours: Full-time (32 hours per week - Monday to Thursday) 

  • Working pattern: Four day work week (Fridays off)

• Benefits: 

  • Annual wellbeing budget

  • Professional development budget

  • Private healthcare with Vitality, including dental & optical cover

  • 9 paid sick days

  • Two-week December shutdown for the end-of-year period

  • Annual team retreat

    • All benefits are subject to passing probation

• Statutory inclusions:

  • 5% employer pension contribution

  • 24 days annual leave (16 + 8 bank holidays, annual leave based on 4-day week).

About Glitch

We work to ensure that internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, internationally-focused remote charity. 

We are a charity, which means we do research, policy analysis and policy influencing, as well as campaigning on tech-facilitated gender-based violence, algorithmic discrimination, platform governance and other technology-related harms impacting race and gender injustice.  Our advocacy work also covers what we describe as broader ‘societal and collective harms of technology’ by ensuring there are appropriate safeguards, governance and accountability in our core focus areas above. Our Programmes focus on education, literacy, accountability and resistance to algorithmic discrimination and injustice.

While we are not a frontline organisation, everything we do is on behalf of those excluded and ignored - specifically Black women and Black gender-expansive people.

Read our full strategy document to learn more.

Role Overview

The Operations Manager will be responsible for ensuring the smooth, efficient, and compliant day-to-day operations of Glitch, enabling the effective delivery and adherence to policies and regulation for the charity and team. The role holder will be the charity's data protection officer; they will meticulously ensure we remain fully compliant with all relevant charity regulations, maintaining our integrity and trust with regulatory bodies, funders and donors, and our supporters. This role will also serve as the Board Secretary, attending Board of Trustees meetings 4-6 times a year, taking minutes and managing the process of all documentation for the Board. As the Operations Manager, you will work closely with the Executive Director and our Finance Director in recruitment and hiring, finance and administration, and events support. This role requires some travel.

Our ideal candidate will have experience working with/in small, 100% remote charities; small SMEs; or, nonprofit or nongovernmental organisations. For this role, we are seeking candidates based in the UK, and they will need to provide evidence of their right to work in the UK.

As a charity working to ensure technologies do not replicate or extend discrimination of marginalised communities, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and Black gender-expansive people to apply!

Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful

Key Responsibilities

Operations management

• Oversee the charity’s administrative functions, including triaging the general inbox, scheduling team meetings and other ad-hoc administrative work in supporting the ED in running the day-to-day of the charity 

• Maintain and improve existing operational systems and processes including information systems

• Organising travel suppliers and task related to charity events

• Manage relationships with external suppliers and service providers across recruitment, finance and personnel

• Support the development and implementation of organisational policies and procedures

• Ensure that invoices, payments, and expense claims are received and reconciled on the expensing system.

Governance and compliance

• Ensure the charity complies with relevant UK legislation and regulatory requirements, keeping abreast of any changes or updates

• Support the Finance Director and Executive Director on the preparation of the end-of-year statutory accounts and independent examination process

• Ensure compliance with financial regulations and charity commission requirements

• Support the preparation of Board materials and Trustee meetings and Board activities

• Maintain accurate records and documentation, including sensitive and confidential files

• Ensure documentation is updated across our project management system: ClickUp, our expenses software, HR platform and travel platform

• Assist with risk management and insurance matters.

HR and Recruitment

• Lead on talent recruitment, leaning on our retained, legal team when needed

• Manage the onboarding process for new hires

• Manage HR functions, including maintaining personnel records, supporting recruitment and any other HR processes.

Person Specification

Essential qualifications and experience

• Demonstrable experience in a similar operations role for a small charity, start-up, SME, or philanthropic organisation 

• Excellent attention to detail and accuracy

• Strong project management skills, including the ability to plan ahead and intimate the next stage of tasks in projects

• Proactive problem-solving approach

• Comfortable and confident managing sensitive, high-importance charity governance documents

• Knowledge of operational management and administrative systems

• Outstanding organisational and time management skills.

Essential skills and attributes

• Understanding of UK charity regulations and reporting requirements

• IT skills, including experience using Xero, Google Suite and project management tools like ClickUp and Slack. 

• Strong interpersonal skills and ability to work collaboratively in a small team

• Commitment to our mission and values.

Desirable

• Experience with HR processes and systems

• Experience working with with Boards, including preparing agendas and taking minutes

• GDPR or ICO training or certification.

Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.

The Opportunity

At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.

Role overview

This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.

The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.

The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.

Key Responsibilities

Reporting and insights

• Produce weekly, fortnightly, monthly, and campaign reports for charity partners.

• Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.

• Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.

• Support the development of benchmarking documents and trend analysis across accounts.

• Prepare meeting notes and action logs following account meetings.

Moderator support

• Assist with onboarding new moderators, including arranging inductions and sharing key documentation.

• Support the creation and maintenance of moderator handbooks and guidance documents.

• Identify recurring learning themes and help coordinate quality assurance and development activity.

• Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.

Account administration

• Support the onboarding of new charity partners, including helping to create and maintain moderation packs.

• Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.

• Assist with meeting preparation, minute-taking and action tracking.

• Ownership of rota administration and maintain awareness of moderator availability.

• Coordinate internal documentation and process improvements.

Service development

• Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.

• Support the creation of internal resources, templates and standard operating procedures.

• Assist with projects aimed at enhancing moderator wellbeing, training, and development.

• Shadow account management activities with opportunities for future progression within the agency.

Progression opportunities

The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.

We're looking for an experienced Governance Manager to play a pivotal role at the heart of CILIP. Working closely with Trustees, Board and Committee Chairs, the Executive Team and the Presidential Team, you will help ensure that CILIP operates to the highest standards of governance, accountability and compliance.

This is an excellent opportunity for a governance professional who enjoys building strong relationships, improving processes and supporting effective decision-making.

ABOUT THE ROLE

Reporting to the Interim Finance Director, the Governance Manager will lead and coordinate governance, compliance and organisational processes across CILIP.

You will be responsible for supporting effective decision-making, ensuring compliance with legal and regulatory requirements, and providing expert governance support to the Board, Committees and Executive Team.

This role combines strategic oversight with hands-on delivery and is ideal for someone who enjoys driving good governance while ensuring operational excellence.

This is a fixed-term role for 9 months due to organisational planning requirements.

Key areas of delivery:

Governance and Board Support
Lead and continuously improve governance processes, support the effective operation of the Board and Committees, and provide advice on governance best practice.

Policy and Compliance
Oversee CILIP's policy governance framework, coordinate policy reviews and support compliance with statutory and regulatory requirements.

Executive and Organisational Coordination
Support the Executive Team through the coordination of key meetings, events, organisational planning and corporate administration.

Presidential Team Support
Coordinate the activities of the Presidential Team, ensuring effective planning, stakeholder communication and logistical support.

Continuous Improvement
Identify opportunities to strengthen governance systems, improve ways of working and promote accountability and transparency across the organisation.

ABOUT YOU

We're looking for an experienced governance professional who thrives in a collaborative environment and enjoys working with senior stakeholders to ensure organisations operate effectively and compliantly.

You will bring:

• Experience supporting governance within a charity, membership body or similar organisation.
• A strong understanding of charity governance, trustee responsibilities and regulatory requirements.
• Experience supporting Boards and Committees and managing governance processes.
• Excellent stakeholder management, communication and relationship-building skills.
• Strong organisational skills, with the ability to manage competing priorities and deliver to deadlines.
• High levels of accuracy, discretion and sound judgement when handling sensitive information.
• A proactive approach to improving processes and ways of working.
• Strong digital skills, including Microsoft 365.

You'll also be a professional, credible and resilient individual who can work independently while remaining highly collaborative, and who shares CILIP's commitment to equality, diversity, inclusion and public benefit.

Desirable: Experience of company secretariat responsibilities, statutory filings, governance or board portal systems, and relevant governance or compliance qualifications.

ABOUT CILIP

CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives.

Our purpose is to unite, support and empower information professionals across all sectors.

Drive quality, lead change and make a lasting difference! 

About Us

Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.

Our Regulated Activities and Contract Scope

The Care Services Manager will have responsibility across our regulated and associated services, which currently include:

•  Domiciliary care (personal care in people's homes)

  •  Short Breaks and Emergency Respite (including sleep-in provision)

  •  Dementia Wraparound Support

  •  Day Break Day Services (currently unregulated)

We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.

The Role

The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.

Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.

This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.

The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.

What We Offer

• Competitive salary

• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays),             plus your 'birtholiday'

• Pension contribution scheme

• Benefits platform offering flexible high street savings and discounts on top brands

• Employee Assistance Programme and wellbeing platform

• Ongoing training and development opportunities

• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for

Key Responsibilities

1. Leading and Managing the Service

• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.

• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.

• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.

• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.

• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.

• Manage performance and conduct fairly and consistently, with appropriate HR support.

2. Quality, Compliance and Safeguarding

• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.

• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.

• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.

• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.

• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.

• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.

• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.

3. Care Planning and Service User Relationships

• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.

• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.

• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.

• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.

4. Safe Recruitment, Staffing and Workforce

• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.

• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.

• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.

• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.

• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.

• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.

• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.

• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.

5. Working with Senior Leadership

• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.

• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.

• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.

• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.

PERSON SPECIFICATION

Qualifications

· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic            completion plan.

· Enhanced DBS with adults' barred list or willingness to apply immediately.

· Full UK driving licence and access to own vehicle.

Knowledge

· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality                      statements are assessed against, and what continuous inspection readiness means in practice.

· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.

· Knowledge of safeguarding adults' legislation and local procedures.

· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care

· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call                            arrangements.

· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of            changes to service scope or volume.

Experience

· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated                      domiciliary or community care service.

· Experience of being hands-on in a care management role, understanding when direct operational involvement is                  needed.

· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning            from them.

· Experience of directly supervising and developing a care team including coordinators, senior carers, and care                        support workers.

· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and                complaint handling.

· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.

· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each                  commissioner or funder’s specific requirements.

Skills & Abilities

· Able to assess service performance, recognise what is working well, identify challenges and confidently                                  communicate these in a clear and constructive way.

· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the                  service develops.

· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of                      audiences (CQC, commissioners and families).

· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care                      workers, service users, families, CQC inspectors and senior colleagues.

· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours                  situations.

· Competent in care management systems — including rostering, ECM, and digital care planning.

Personal Qualities

· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what                  needs to change.

· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex              situations or organisational difficulties.

· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we                    support.

· Accountable and takes ownership of outcomes.

· Adaptable and confident working at different levels, recognising when to move between strategic thinking to                          operational problem-solving.

· Collaborative and approachable, with the ability to build positive working relationships and work effectively with                      people at all levels of the organisation.

· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from                    experience.

The Stuart Hall Foundation is seeking an experienced Operations and Finance Manager to support the effective financial, operational, and governance management of the Foundation. Working closely with the Executive Director, team and Trustees, the role plays a key part in ensuring the smooth day-to-day running of the organisation and its long-term sustainability.

About the Stuart Hall Foundation

Inspired by the life and work of the eminent scholar and intellectual Professor Stuart Hall, the Stuart Hall Foundation (SHF) was launched in 2015 by his family, friends and colleagues to continue his life’s work and build on his unique and distinct legacy by attending to the urgent political, social, and cultural questions of our time. Our mission is to popularise critical thought by supporting the creative and intellectual development of a new generation of artists, academics and activists who are dedicated to challenging issues of inequality through their work. We pursue this mission by equipping underrepresented practitioners with the learning resources and research opportunities necessary to shape and expand public debates on politics, history and culture. We fulfil our mission by:

• Creating Opportunities - offering artist residencies, commissions, scholarships, fellowships, and other opportunities to underrepresented people from a variety of backgrounds, disciplines, and geographic locations.
• Convening Spaces - creating digital and physical spaces for the public, our network of artists, researchers, activists and other stakeholders to exchange and generate ideas together.
• Developing Digital Resources - creating free-to-access digital learning resources that encourage critical thinking and interdisciplinary approaches to address contemporary political and cultural issues (across arts, academia and cultural activism).

Role Description

The Operations and Finance Manager will play a central role in ensuring the effective day-to-day running of the Foundation. The postholder will lead on governance, administration, finance, compliance and organisational systems, ensuring the charity operates efficiently, meets its regulatory obligations and has the infrastructure required to deliver its strategic objectives.

Working closely with the Executive Director, team, Treasurer, and Trustees, the Operations and Finance Manager will oversee financial management, governance processes, organisational administration and operational planning, while also supporting fundraising activities to ensure the Foundation’s long-term sustainability and effectiveness.

Required Experience and Skills

Operations, Finance and Governance

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.
• Understanding of charity governance and experience supporting Boards, Committees, or Trustees.
• Strong financial management experience, including budgeting and cash flow monitoring, invoice processing, payroll administration, project budget reconciliation, preparation of management accounts and financial reports, and coordination of year-end accounts preparation.
• Excellent attention to detail, with a track record of maintaining accurate records and ensuring compliance with organisational policies and procedures.

People and Organisational Management

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture.
• Ability to handle sensitive and confidential staff and organisational information.
• Excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines.

Communications and Digital Skills

• Strong written and verbal communication skills.
• Highly IT literate, with proficiency in Microsoft Office applications (including Word and Excel) and the ability to quickly learn and use a range of digital collaboration and organisational tools, such as Zoom, Dropbox, Notion, and similar software.

Personal Attributes

• Proactive and adaptable, with the ability to take initiative, prioritise tasks, and respond effectively to changing circumstances.
• Collaborative and personable, with excellent interpersonal skills and the ability to work effectively with colleagues, Trustees, stakeholders, suppliers, and partners.
• Passionate about organisational planning and supporting teams to operate effectively and efficiently.  

Desirable Experience

• Experience supporting grant management, fundraising administration, or donor reporting.
• Experience using cloud-based accounting software, such as Xero, to support financial management and reporting.
• Experience working remotely and managing priorities effectively within a distributed team environment.
• Interest in the work, legacy and impact of Professor Stuart Hall

 Application Process

To apply, please complete the online application form, available on the Stuart Hall Foundation's website.

As part of the application form you will be required to submit a CV (maximum two pages), a one-page A4 cover letter, and contact details for two professional referees.

We also encourage applicants to complete our Equal Opportunities Monitoring Form. This is optional and will not form part of the selection process.

The deadline for applications is 2nd August 2026 at 23:59pm. Unfortunately, we are unable to accept late applications.

Interviews will take place via Zoom on w/c 24th August 2026.

The appointment is subject to satisfactory previous employment references.

Diversity, social justice and access were central to Stuart Hall’s work in education and the arts, and are embedded in the Foundation’s values, programme and approach. The Stuart Hall Foundation is an equal opportunities employer and welcomes applicants from all backgrounds.

Head of Operations

Location: Hybrid - Birmingham (expected to be in the office 2+ days per week)

Hours: Full Time, Monday to Friday, 36 Hours per week
Salary: £55,082 per annum 

About the BDA

The British Dietetic Association (BDA) is the professional body and trade union for dietitians in the UK, representing more than 12,500 members and supporting the profession to improve the nation's health through food and nutrition.

We're an ambitious and growing organisation, delivering a new strategic plan focused on growing our membership community, strengthening our voice and influence, investing in digital transformation and delivering excellence behind the scenes. As we continue to evolve, we're looking for an exceptional operational leader to help us turn our ambitions into reality.

About the role

This is a newly created and high-profile leadership role, reporting to the Chief Operating Officer.

As Head of Operations, you will play a central role in helping the BDA deliver its strategic priorities by improving organisational performance, embedding continuous improvement and ensuring we have the systems, processes and insights needed to succeed.

You will lead organisation-wide initiatives, support strategic planning and performance reporting, drive digital and AI adoption, and work collaboratively across teams to improve how we operate and deliver for our members.

This role offers a genuine opportunity to shape the future of the organisation and make a lasting impact within a respected professional body and trade union.

We're looking for someone who:

· Has significant operational leadership experience within a complex organisation.

· Is passionate about organisational improvement and delivering change.

· Can combine strategic thinking with hands-on delivery.

· Has experience of performance management, governance and business planning.

· Understands how digital, data and AI can improve organisational effectiveness.

· Is an excellent communicator who can build relationships and influence at all levels.

Why join us?

• The opportunity to shape and influence a growing and ambitious organisation.
• A varied and rewarding leadership role with real scope to make a difference.
• A flexible, supportive and values-led culture.
• Generous annual leave and pension arrangements.
• Commitment to learning, development and wellbeing.

For further information about the role please visit BDA's website. 

About the Role

As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.

This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.

In this role, you will:

Strengthen governance, risk and compliance

· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance

· Embed effective risk management processes

· Oversee key compliance areas including safeguarding, GDPR and reporting

Build operational systems and infrastructure

· Develop and implement scalable systems, processes and internal controls

· Improve data management (including CRM) and strengthen reporting

· Contribute to ensuring operational readiness to support national growth

· Work with external providers on IT and financial system integration

Lead people, culture and organisational development

· Oversee recruitment, onboarding and retention of a high-performing team

· Strengthen performance management and accountability frameworks

· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission

Enable delivery, impact and growth

· Strengthen operational support for programme delivery and expansion

· Support the translation of strategic ambitions into practical systems and ways of working

· Improve data insight to inform decision-making

· Support development of fundraising infrastructure.

Contribute to wider organisational life

· Work collaboratively across the team to support evolving priorities

· Act as an ambassador for BeSpace’s values and Christian ethos

About You

We are looking for someone who:

· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation

· Has good experience in developing systems, processes and organisational infrastructure

· Can work closely with a CEO to translate vision into operational delivery

· Has excellent organisational and project management skills

· Is proactive, collaborative and relational leader who builds strong teams and culture

 It would be a bonus if you:

 · Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation

· Have significantly enabled the scaling of a regional organisation to national growth operationally.

· Have experience in fundraising systems or donor management

Lead a Team. Shape Lives. Help Build the Future.

At Where Next, we believe that adults with learning disabilities deserve more than simply being cared for. They deserve opportunities, friendships, purpose and the chance to achieve their potential. For over 40 years, Where Next has supported adults with learning disabilities to develop skills, gain confidence, contribute to their communities and lead fulfilling lives. Many of the people we support have been part of the Where Next family for many years, and the trusted relationships they build with our staff are fundamental to their wellbeing, development and happiness. As we enter an exciting new chapter in our history, we are looking for an exceptional Site Manager – Learning Disabilities to help lead one of our services.

Digital Service Manager

We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.

Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026

About the Role

mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.

Key responsibilities include:

· Managing complex and high-volume digital services, ensuring excellent user support

· Overseeing escalations, priority cases and rights-based requests including GDPR related matters

· Maintaining policies, processes and governance standards across services

· Managing service risk, reporting and compliance with relevant legislation

· Identifying opportunities to improve user experience and service delivery

· Supporting and developing a User Support Officer and working alongside volunteers

You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.

About You

You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.

You will bring:

· Experience managing user-focused digital services

· Strong understanding of GDPR and information rights requests

· Knowledge or experience of Freedom of Information, media law or online community moderation

· Excellent organisational, problem-solving and communication skills

· Experience improving processes and delivering high-quality services

· The ability to work effectively within a remote and geographically distributed team

You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.

About the Organisation

mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.

The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.

Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.

Job Title:  Head of Finance and Income Operations
Hours:  Full-time, 37.5 hours per week
Contract:  Permanent
Salary:  £45,000 per annum
Location:  Home-based in the UK, with occasional travel for team meetings and events
Role profile: A detailed role profile can be found in the 'supporting documents' for this advert

About the Nature Friendly Farming Network (NFFN)

The Nature Friendly Farming Network (NFFN) is a farmer-led organisation helping farmers restore the balance between farming and nature. We support farmers by sharing knowledge, resources and case studies that help boost food production, protect wildlife, and build climate resilience.

We influence policy to secure fair rewards for farmers who care for nature, and we connect like-minded farmers across the UK.

Our network is open to all: farmers, the public and partner organisations.

About the Role

We are looking for a Head of Finance and Income Operations to lead NFFN’s finance function and help strengthen the systems, controls and reporting that will support the organisation’s next stage of growth.

This is a senior leadership role at the heart of a small, ambitious and mission-led organisation. You will oversee day-to-day financial management, budgeting, management accounts, restricted funds, funder reporting and income operations. You will also help improve how finance works across NFFN, giving budget holders clearer information and helping the organisation make confident, well-informed decisions.

The role is about more than keeping the numbers moving. We are looking for someone who can help build a stronger finance function, improve internal systems, support funder confidence, and help NFFN manage a more complex mix of grants, donations, restricted funding and revenue-based delivery work.

Depending on your background, this may suit someone with strong charity finance experience, or someone from a finance, grants, funding operations or mission-led commercial background who wants to use their skills in a values-led organisation.

Key responsibilities include:

• leading day-to-day financial management, controls and reporting

• preparing budgets, forecasts, management accounts and financial updates

• supporting budget holders with clear, practical financial information

• improving finance systems, processes, approvals and reporting tools

• overseeing restricted funds, grant conditions, funder reporting and income tracking

• supporting funding applications with budgets, financial information and reporting structures

• helping NFFN manage VAT, full cost recovery and different types of income as the organisation grows

• working with the CEO, CSO, Head of Fundraising, SLT, Board and external advisers

• providing line management to the Head of Fundraising and potential future roles within the finance and income operations function 

This role will suit someone who combines financial rigour with practical judgement. You will need to be comfortable working independently in a remote organisation, explaining finance clearly to non-finance colleagues, and improving systems in a way that is proportionate and realistic for a small non profit organisation.

We know this is a broad role, and we are not expecting one person to have done everything before. We are looking for someone with strong financial experience, good judgement, attention to detail, and a genuine interest in helping NFFN build the financial infrastructure it needs for the future.

This is a fully home-based role, with flexibility in how work is managed and occasional travel for team meetings and events. You will be joining a collaborative, values-led team working to support farmers, nature and a more resilient food system.

Lead Health Advisor (Occupational Therapist) 

Salary: £38,000–£41,000 FTE, dependent on experience (£10,270 – £13,300 actual salary) 
Part time Hours: 10-12 hours per week (up to 0.32 FTE, flexible working pattern to be agreed) 
Contract: Permanent 
Location: Home-based (remote, virtual) 
Reporting to: Operations Manager 
DBS Check: Enhanced DBS required 

Making Things Possible Through Innovation 

REMAP is a national charity which helps disabled people across the UK achieve greater independence and a better quality of life. We are the UK’s only charity providing innovative, custom made and personalised equipment for disabled people. Our community of volunteers design and create equipment when no commercial alternative exists – at no charge to the individuals we help. We transform lives through innovation, creativity and practical problem-solving. 

We're recruiting an experienced and passionate Occupational Therapist to join us as our Lead Health Advisor. 

This is a great opportunity to apply your clinical expertise in a unique setting, supporting complex cases, influencing national best practice, and working alongside dedicated volunteers who are committed to making a real difference. 

About the Role 

As Lead Health Advisor, you will be the charity's clinical specialist, providing occupational therapy expertise across our referral, volunteer and operational activities. 

You will work closely with the Referrals Officer, Operations Manager, volunteer health professionals and volunteer engineers to ensure that disabled people receive safe, person-centred and effective support. 

The role combines clinical guidance, volunteer engagement and quality improvement, making it ideal for an Occupational Therapist who enjoys collaborative working, creative problem-solving and helping others develop their knowledge and confidence. 

Your key responsibilities will include: 

• Complex Case Support (40% of the role’s time). The postholder will help our Referrals Officer to assess the suitability of complex referrals and cases. 

• Clinical Advice and Legislative Guidance (30% of the role’s time). The postholder will review our current guidance to ensure we are following best practice.

• Volunteer Support and Continuous Improvement (30% of the role’s time). The postholder will offer adhoc advice to our volunteers to ensure they are supported and following best practice. 

About You 

We're looking for a qualified and HCPC/ RCOT registered Occupational Therapist, with over 3 years’ post-qualifying experience, who is excited by the opportunity to use their professional expertise in a creative and impactful charitable environment. 

What We Offer 

• A unique opportunity to apply your clinical skills in a highly rewarding and innovative environment. 

• Flexible, remote working. 

• The chance to influence national best practice within a specialist charity. 

• Meaningful work that directly improves the lives of disabled people. 

• A collaborative and supportive team culture. 

• Ongoing opportunities for professional contribution and development. 

Join Us 

If you are a qualified Occupational Therapist who is passionate about helping people achieve greater independence, enjoys creative problem-solving, and wants to use your expertise to make a tangible difference, we'd love to hear from you. 

To apply, please submit your CV and a covering letter outlining how your experience meets the requirements of the role. Applications received without a covering letter will not be considered. 

Closing Date: 30th July 2026 
Interview Date: 7th – 8th August 2026 

REMAP is a Disability Confident Employer and we are committed to equality, diversity and inclusion and welcome applications from all backgrounds and communities.