Organisational development and change lead jobs in Westminster, greater london

This is a leadership role within User Voice’s London team, managing two of our new flagship programmes focused on mentoring, volunteering, and community engagement for people with convictions. The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.

This role is ideal for someone with lived experience of the criminal justice system who is ready to take the next step in their career or is already leading complex projects and managing teams and partnerships.

Key Responsibilities

• Lead the delivery of two new flagship programmes, ensuring high-quality outcomes and alignment with User Voice’s mission.
• Build and maintain relationships with prisons, probation services, community organizations, and research partners.
• Lead on the recruitment, training, and supervision of volunteers, ensuring their meaningful involvement in project delivery.
• Lead on data collection, analysis, and reporting to demonstrate impact and inform continuous improvement.
• Manage project budgets and resources effectively.
• Contribute to organizational learning and development, identifying opportunities for innovation and growth.
• Collaborate with other teams and contribute to wider User Voice initiatives as needed.

Person Specification

Essential:

• · Personal lived experience of the criminal justice system.
• · Proven experience in project management
• · Experience using project management tools and software
• · Strong communication and relationship-building skills.
• · Experience of supporting and coordinating groups of volunteers.
• · Experience of supporting and managing staff.
• · Ability to manage competing priorities and meet deadlines.
• · Commitment to equity, diversity, and inclusion.
• · A proactive, solutions-focused approach.

Desirable:

• · Experience of working with children, young adults or families affected by the justice system.
• · Knowledge of social research methods and data analysis.
• · Familiarity with the charity sector and/or criminal justice system.

Leading UK drug education charity the DSM Foundation is recruiting a Head of Business and Organisational Development to join their senior management team. This role involves working with the Director and Board of Trustees to provide strategic leadership to the DSMF team on all aspects of organisational and business development with a long-term income growth strategy, and alongside the Head of Operations and Head of Education and Engagement, to ensure that DSMF is a well-managed and successful charity with a clear strategic vision. 

Suitable candidates will:

• Be passionate about supporting young people to make safer choices about drugs and alcohol.
• Have experience of strategy development and delivery, business and work stream development and income generation.
• Have a deep understanding of finance and market conditions.
• Be experienced in managing projects and performance.
• Be skilled in organisational development and people management.

Key information:

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. They work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK.

This role will be primarily based in the DSMF office with some opportunities for remote working.

Closing date for applications: 20th January 2026

Shortlisting: Week beginning 26th January 2026

Interviews: 23rd February 2026

The Head of Delivery leads Home-Start Camden & Islington’s family support services, delivering high-quality, responsive support that puts children and families at the heart of everything we do.

The role brings together strategic leadership, operational management and frontline oversight, ensuring services are safe, effective and responsive to the diverse needs of local families. The Head of Delivery will lead and support a team of staff and volunteers, foster a culture of learning and reflective practice, and build strong partnerships with local organisations, health professionals and statutory agencies to improve outcomes for families.

With extensive experience of working in and leading services for children and families, the postholder will ensure robust safeguarding, quality assurance and impact monitoring across services, using evidence and feedback to drive continuous improvement. They will play a key role in shaping the future of Home-Start’s services in Camden & Islington, championing the organisation’s values and its commitment to equality, diversity and inclusion in everything we do.

Key Responsibilities 

Leadership and Management 

• Lead, motivate, and support a diverse team of staff and volunteers, fostering a culture of learning, reflective practice, and high-quality service delivery. 

• Line manage Family Liaison Managers and the Community Project Manager, providing supervision, performance management, professional development, and wellbeing support. 

• Oversee volunteer recruitment and management processes, ensuring they are effective and aligned with organisational standards. 

• Act as deputy to the CEO, providing leadership and oversight in their absence and supporting strategic decision-making. 

Service Delivery Oversight 

• Ensure the delivery of family support services meets organisational standards, safeguarding requirements, and the needs of local families. 

• Monitor operational processes, including referrals, caseload management, and community project delivery, ensuring staff and systems operate effectively and efficiently. 

• Oversee projects and community events, ensuring they are delivered successfully and aligned with organisational priorities. 

Safeguarding, Quality, and Impact 

• Maintain robust safeguarding policies and procedures across all services, ensuring staff are trained and supported in safeguarding responsibilities. 

• Implement and oversee quality assurance and impact monitoring systems, using data, feedback, and evaluation to inform decision making and continuous improvement. 

• Ensure compliance with statutory and organisational standards, including legislation relating to children, families, and volunteer management. 

Partnerships and Stakeholder Engagement 

• Develop and maintain collaborative relationships with local services, health professionals, statutory agencies, and voluntary sector organisations to strengthen outcomes for families. 

• Represent Home-Start Camden & Islington externally at meetings, networks, and partnership forums. 

• Advocate for the needs of families in Camden & Islington and contribute to service development informed by local community needs. 

Strategic Contribution 

• Contribute to organisational strategy, planning, and policy development, ensuring operational delivery aligns with Home-Start Camden & Islington’s goals. 

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!

About the Role

Are you someone who is passionate about seeing positive change in our world? Can you analyse data efficiently, present information clearly, and work collaboratively?

We are looking for someone to join our Programme Operations Unit, which exists to provide support to country programme teams Finance, Programme Quality, OMEAL (Organisational, Monitoring, Evaluation, Accountability & Learning), Operations (which includes human resources facilities including digital working).

The Programme Operations Officer role reports to the Programme Quality Lead (PQL) who has overall responsibility for quality oversight of programme compliance including reporting and project implementation across Cord’s country programmes and provides support in developing overall capacity for implementing programmes. The PQL also leads on Cord’s OMEAL system linked to learning and knowledge, ensuring that impact is monitored and learning is disseminated.

The Programme Operations Officer will support the Programme Quality Lead to deliver programme quality and OMEAL oversight and support to country teams and partners. Additionally, the role will support the wider Programme Operations Unit to ensure country programmes teams have the facilities and operational systems needed to deliver their work effectively. This role work closely with country teams to ensure they have the support required and will involve travel to programme locations.

The four focus areas of the role are: programme compliance, country programme support, OMEAL, and global operational support.

This role would suit someone with M&E and project cycle experience gained within a peacebuilding or development iNGO. You will have qualitative and quantitative skills, be able to analyse data efficiently, present information clearly, and work collaboratively demonstrating understanding the needs of a range of stakeholders.

If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.

Application Instructions

To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.  

This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings. 

A rare and exciting opportunity to support the fundraising and strategic development of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.

Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project and programme evaluations. We also offer a range of strategic support, mentoring and training. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.

We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. Multi-year experience in two or more of the following core service areas is essential:

• Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
• Planning and developing successful contract tender submissions.
• Planning and developing successful fundraising strategies and action plans.
• Major Donor, Legacy or Corporate fundraising strategy and delivery

The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team, sharing and developing skills and knowledge. We anticipate the appointee may not hold experience across all core areas of our services. We will enable the appointee to focus on projects that play to their strengths and experience and provide further support and training as necessary.

Based from home (must be UK resident), with ad hoc client and team meetings/socials (all travel paid), mostly within England. All IT equipment provided. Full-time or part-time (minimum 0.8 FTE - 28 hrs).

Benefits include: 24 days paid annual leave (pro rata), 5% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time + lots of opportunity to learn from our experienced consultant team.

Please note that applications will only be considered where the screening questions are fully completed.

Here's what some of our team say about working for Charity Fundraising Ltd:

"I don’t think I have ever worked with such a nice bunch of people, everyone has been very welcoming, supportive and just all round lovely" 

"I really enjoy working for CF because I get to work independently with a diverse range of interesting clients, and am also part of a great, supportive team - best of all worlds!"

“Supportive and fun team; and great to learn new ideas from others fundraising skills, knowledge and expertise”

"I love being part of such a passionate, professional team and who prides itself on building close working relationships with each other and with our clients."

Build Up is a youth-led charity that designs and builds public spaces, supporting young people aged 10-25 years old to shape their local area. We’re looking for a Head of Income Generation to drive our fundraising strategy and secure significant investment for our youth-led projects.

The Role

This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You’ll shape priorities, diversify income, and build lasting funder relationships – while writing compelling bids that win investment. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.

Who You Are

You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Because our model is unique, we need someone who can turn our distinctive approach into clear, inspiring narratives that unlock new opportunities.

About Build Up

Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. We support young people to design and build public spaces, equipping young people with the tools and agency to have ownership over their neighbourhoods.

Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.

Why Join Us

At Build Up, your work has a visible, lasting and personal impact. You’ll lead strategy, enjoy flexibility and support, and join a small, passionate team where your ideas genuinely shape the organisation’s future.

Key Details

This role is available on a 3 OR 4 day a week contract, subject to candidate preference.

Salary: £48,700 - 54,000 (pro rata, depending on experience) + 8% employer pension contribution
Full / part-time: 3 days (22.5 hrs) or 4 days (30 hrs) per week
Work pattern: Flexible
Holiday: 32 days plus public holidays (pro rata)
Location: Hybrid – at least 1 day per week in our office
Contract: 2 years (with potential to extend)
Start date: March / April 2026 (flexible)

To Apply

For more information and to apply, please visit our website.

Applications close Sunday 18th January 2026.

This is a brilliant time to join our Research and Impact team. We are at the start of a new strategy which has learning and development at its heart. We have embedded a strong monitoring, evaluation and learning culture within the organisation and have a highly evolved theory of change. We have a learning plan for the year ahead and a 5-year vision for where we want our learning culture to get to in the next strategy period. Our work is central to BookTrust’s ambition to deepen our impact for children and families, and build our profile, public affairs and income generation work in support of our overall mission.

We are looking for someone committed to and excited by the potential for research and insight to strengthen our impact for children and families, with a specific focus on our work with primary and secondary schools.

The role will suit a mixed methods researcher, with experience of data led problem solving – i.e. analysing and presenting data from a range of sources to develop and test hypotheses, generate insights and help others apply these to shape and inform decisions or drive change. It requires excellent written, verbal, and visual communication skills, and a keen eye for detail. The role requires someone who is happy to work collaboratively and flexibly in a changing environment, potentially changing focus and approaches in line with evolving organisational priorities. It requires high levels of organisation and the ability to manage multiple projects and priorities.

This is an early career position, but we are looking for candidates with one or two years’ relevant experience outside academia.

Please apply through our Career’s portal with your CV and a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Please also answer this question in your cover letter:

BookTrust sees good data, and good use of data as key to delivering our strategy. In your application, please tell us: what are some of the principles of good use of data that BookTrust should incorporate into our work? (Even if you use AI for a little help, please focus your answer on the principles that you personally feel are most important.)

Please also attach one or two examples of written outputs (reports, blogs etc) you have produced and also specify if you are applying to be based from our Leeds of London office.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy) 

Contract: Permanent

About the role

This new, senior and specialist role will lead the development and delivery of the Crisis brand, marketing and audience work, helping more people connect with our bold cause, supporting income generation and growth, and strengthening our reputation.

This is a highly impactful position, bringing together a new audience insight approach, a re-structured brand development, creative studio and content teams, plus a person-centred storytelling function.  The role will provide impactful leadership of our marketing and an equitable approach to the needs of Crisis in raising awarness and donations.  It also oversees our content strategy and how we measure the impact of our brand and marketing, while building strong collaboratuve relationships across the organisation and with external partners.

About you

· You’ll bring your experience in brand and marketing strategy to help us connect with more people and make a real difference together

· If you love turning audience insights into creative campaigns and enjoy seeing the impact of your work, you’ll fit right in.

· Your up-to-date knowledge of market research and brand management will help us stay ahead and keep our message strong. 

· You’ll have the chance to lead exciting projects that boost our income and engage new supporters. 

· If you’re a people person who enjoys leading teams and building positive, inclusive cultures, we’d love to see what you can do. 

· Strong communication and analytical skills, plus a passion for equality and social inclusion, will help you thrive with us at Crisis. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 18 January 2026 23:59

Interview process: Two stages – informal stakeholder panel and formal interview and presentation task

Interview date and location: Week commencing Monday 2 February 2026 online

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

For more information about our work please visit our website

Registered Charity Numbers: E&W1082947, SC040094 

We are recruiting a Chief People and Transformation Officer. This newly created role involves leading the development of an effective and high performing People and Transformation team and is an opportunity to provide strategic vision for the Trust’s workforce development and is responsible for operational excellence across all people functions, talent management frameworks and employee engagement initiatives.

We are looking for someone who has experience translating organisational strategy into people strategy, implementing organisation-wide transformation initiatives and accountability frameworks as well as leading and embedding cultural change.

The Chief People and Transformation Officer is a member of the Executive Team, playing a pivotal role in ensuring that the Trust is a high-performing, values-driven institution. The post provides strategic vision for the Trust’s workforce development and is responsible for operational excellence across all people functions, developing modern people systems, talent management frameworks, and employee engagement initiatives that attract, develop, and retain exceptional talent committed to Holocaust education. The postholder is also a trusted strategic advisor to the CEO and Board.

Key Responsibilites:

• Organisational leadership, as a member of the Executive Team
• Strategic People Leadership
• Organisational Development and Transformation
• Talent Management and Employee Engagement
• Volunteering and Internship Strategy
• Learning, Development and Leadership
• HR Operations and Compliance
• Staff Management and Development

For the full Job Description, Person Specification, and details on how to apply, please follow the link to our website.

Job Title: Development Officer

Closing date: 19 January 2026 17.00 GMT

Interviews TBC

Reports to: Programme Manager  

Location: Min 2 days per week based in North London office,

remote working available for max 3 days a week

Pay: £37,000-£40,000 full time, gross per annum

Type of Contract: One-year fixed term contract

Annual Leave Entitlement: 28 days’ annual leave, including UK bank holidays. 

Pension: 3% employer pension contribution on eligible earnings.

About The Role 

The Development Officer is a key role in The Phoenix Way (TPW). It has a lead responsibility for strengthening organisational effectiveness and sustainability, enhancing the skills, knowledge, and resources of Black and racially minoritised voluntary and community-based organisations.

The Development Officers work will work closely with local community leaders and their staff, volunteers, and other stakeholders to assess needs, develop strategic plans, and implement capacity-building activities that promote growth, resilience, and optimal service delivery within the sector.

We are looking for exceptional candidates who can help developing staff capabilities, build strategic partnerships, and implement programmes that increase organisational capacity to achieve their outcomes. Strong communication, organisational, and interpersonal skills are essential for effectively facilitating change and empowering Black and racially minoritised community groups across TPW Greater London partnership.

Job title: Head of Fundraising and Communications

Salary: £45,000

Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-5 days per week, depending on business need. We cannot offer fixed days at home).

Contract: Permanent

Hours: 35 hours per week

Reporting to: CEO

Direct Reports: Fundraising Manager, Senior Campaigns Manager

Indirect Reports: Communications Officer

Job Description

About the role

The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence.

This role is first and foremost a fundraising leadership role. As the charity’s strategic lead for fundraising, they will shape and expand our income streams, strengthen systems and processes, and build a high-performing team to help us reach more young people with our vital work. They will also lead on external communications and storytelling, ensuring our narrative is compelling, consistent, and rooted in the powerful impact of our programmes.

While this role will oversee a team of three, the postholder will be hands-on and deeply involved in the systems and practices they implement, ensuring excellence in both strategy and delivery.

This newly created role is a key position on the Senior Leadership Team, working closely with the CEO, Deputy CEO, and Head of Programmes to deliver The Ben Kinsella Trust’s vision and strategy.

As part of a small charity making a big impact, you will play a central role in ensuring Ben’s legacy continues to educate, empower, and inspire thousands more young people across London and beyond.

Key Responsibilities

  Fundraising

• Provide strategic leadership and direction for all fundraising activity, ensuring a systematic and dependable approach to income generation.
• Develop and deliver a long-term fundraising strategy that supports sustainable growth and diversification across grants & trusts, corporate donors, major donors, individual giving and community fundraising.
• Build and manage relationships with key funders and donors, working with the CEO and Fundraising Manager to cultivate and steward major partnerships.
• Maintain oversight and final sign-off of major and high-value funding applications to grants & trusts, corporate donors and major donors, ensuring they are well-structured, hold a compelling narrative, and are of the highest quality.
• Implement systems, processes, and KPIs to monitor performance, track pipelines, and drive continuous improvement.
• Provide strategic fundraising insight and reporting to the Senior Leadership Team and Board.

  Senior Leadership Team

• Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and culture.
• Introduce and refine systems, processes, and workflows to improve efficiency and collaboration across departments.
• Support strategic planning and financial forecasting, particularly in relation to income generation and communications activity.

  Communications and Marketing

• Develop and implement a comprehensive external communications strategy, providing strategic leadership communications and campaigns and ensuring alignment with the charity’s mission and priorities.
• Shape and oversee the charity’s external narrative, ensuring our storytelling is compelling, consistent, and rooted in impact.
• Oversee the charity’s external communications and brand, ensuring all public-facing content is high quality, consistent and strengthens the charity’s reputation.
• Lead the charity’s digital communications, including the website, social media, online campaigns and paid advertising; to grow awareness, engagement and support.
• Lead the creation of high-quality marketing materials and publications to support fundraising, advocacy, and service delivery.
• Use data and insight to evaluate effectiveness and inform future strategy.

  Finance

• Responsible for the Fundraising and Communications budget and any related contracted services budgets, and any relevant restricted funds.

Person Specification

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.

This role is first and foremost a fundraising leadership role, with strategic communications as a closely linked responsibility. While we’ve set out the skills and experience we’re looking for, we know that no one will bring everything. If you have significant fundraising experience and are confident leading strategy, with experience of communications or a willingness to further develop in this area, we would really encourage you to apply. Please feel free to get in touch for a friendly conversation about the role and your application.

Experience 

• Significant experience in a senior fundraising role, with a demonstrable track record of developing and delivering successful multi-stream income generation strategies.
• Experience overseeing complex high-value fundraising applications and partnerships across a broad funder base, such as trusts and foundations, corporate sponsors, major donors and public-facing campaigns.
• Leadership and team management experience, with the ability to motivate and develop others.
• Experience managing budgets and working closely with finance colleagues on planning and forecasting.
• Experience in leading or contributing to strategic communications, engagement or PR activity within a charity, campaigning or mission-led organisation.
• Experience of working with a CEO, Senior Leadership Team and/or Board of Trustees to support organisational growth, strategic planning and decision-making.
• Experience of developing or contributing to monitoring, evaluation and reporting frameworks to assess fundraising and communications performance and impact

Skills and Knowledge

• Written communication and editing skills, with the ability to produce clear, accessible and persuasive content for fundraising applications, donor communications, campaigns and public-facing materials.
• A storyteller who can translate data and impact into emotionally compelling narratives that inspire support.
• Strategic thinking skills, with the ability to translate organisational priorities into clear, deliverable fundraising and communications plans.
• Organised, systematic, and process-oriented; with the ability to design, implement and manage effective systems for project management, pipeline tracking, KPIs and reporting.
• Project management skills, with the ability to manage multiple priorities and deadlines with a calm and methodical approach.
• Confident in the use of digital and cloud-based systems (such as CRMs, project management tools and analytics platforms) to inform decision making and continuous improvement.
• Interpersonal and influencing skills, with the ability to build trusted relationships with donors, partners, colleagues and senior stakeholders.
• Familiarity with issues relating to youth violence, education, or social justice.
• An understanding of knife crime, youth violence, and other key current issues affecting young people.
• Ability to work independently, with initiative, and manage multiple priorities and projects effectively.

Key Attributes and Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Strategic thinker with leadership presence – able to set direction, make informed decisions, and inspire confidence across the organisation.
• Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
• Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Enhanced sick policy
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

Job Structure

• Reports to: Director of Learning and Impact  

• Direct reports: Programme Leads, Programmes Coordinator

• Location: Haringey, with travel across London boroughs as required

• Hours: 40 hours per week (including 1 hour lunch break)

Benefits 

• 25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days) 

• Death in Service cover (up to 4x annual salary / fixed amount for part-time roles) 

• Enhanced sick pay 

• Eye care benefits for those using display screens 

• Up to £750 annual CPD budget to support your professional development 

• A dedicated wellness package promoting staff health and wellbeing 

• Team building and transformation days to strengthen collaboration and personal growth 

• Professional mentoring and ongoing supervision 

• A comprehensive induction and training programme to help you thrive from day one 

About Sister System 

Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.   

Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.   

Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.

Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.  

Our Programmes  

All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.  

Job Purpose 

Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.  

This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.  

Key Responsibilities  

Programme Leadership and Delivery  

• Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.  

• Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).  

• Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.  

• Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.  

• Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.  

• Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.  

Programme Quality and Impact  

• Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.  

• Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.  

• Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.  

• Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.  

• Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.  

Operational and Team Leadership  

• Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.  

• Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment. 

• Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.  

• Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.  

• Support implementation of Sister System's performance management systems and processes.  

• Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.  

• Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.  

External Partner Management  

• Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.  

• Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.  

• Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.  

• Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.  

Strategic Development and Business Growth 

• Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.  

• Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.  

• Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.  

• Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.  

• Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.  

Safeguarding  

• Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.  

• The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).  

Person Specification  

Essential – Knowledge & Experience 

• Significant experience in programme management, delivery, and coordination within the charity/social impact sector  

• Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines  

• Experience of line management and team leadership, including supervision and performance management  

• Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies  

• Experience in safeguarding and child protection, including handling disclosures and managing risk  

• Knowledge of the challenges faced by care-experienced young women and the care system  

• Knowledge of effective monitoring and evaluation approaches and impact measurement  

• Awareness of equality, diversity, and inclusion principles in service delivery  

Desirable 

• Experience working with vulnerable young people, particularly care-experienced individuals or young women  

• Experience in mentoring programmes or youth development initiatives  

• Experience working with trauma-informed and culturally responsive approaches  

• Experience of co-production or 'by and for' programme design with service users  

• Experience in qualifications-based programmes (e.g., accredited learning)  

Skills & Abilities 

• Excellent programme planning, coordination, and organisational skills with strong attention to detail  

• Strong analytical skills with ability to interpret data and use it to inform decision-making  

• Excellent written and verbal communication skills  

• Ability to manage competing priorities and work effectively under pressure  

• Strong relationship-building skills with ability to work collaboratively across teams and with external partners  

• Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures  

• Problem-solving skills with ability to adapt plans and respond to challenges  

• Ability to lead, motivate, and support a team, fostering a positive and reflective culture  

• Strong administrative and IT skills, including proficiency with databases and monitoring systems  

Personal Qualities 

• Passionate commitment to Sister System's mission of supporting care-experienced young women  

• Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice  

• Empathetic and non-judgemental approach to working with vulnerable young people  

• Resilient and able to manage emotional demands of the role while maintaining professional boundaries  

• Flexible and adaptable approach to changing circumstances and organisational needs  

• Commitment to continuous learning, reflection, and professional development  

• High level of integrity, professionalism, and accountability  

• Able to maintain confidentiality and handle sensitive information appropriately  

• You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based 

Other Requirements  

• Enhanced DBS check will be required for this role  

• Right to work in the UK  

• Willingness to work occasional evenings and weekends as required by programme delivery  

Safeguarding and Safer Recruitment  

Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.  

Equal Opportunity Statement 

Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know. 

Recruitment Process

The post will be advertised from 16th December 2025; applications will close on 12th January 2026. 

• First round of interviews will be 22nd January 2026,  

• Second round interview will commence from the week of 26th January 2025 

Saferworld is recruiting a Country Manager, Afghanistan to lead our Afghanistan programme and shape the strategic direction of our work in line with Saferworld’s 10-year organisational strategy.

The post-holder will provide strong leadership and be responsible for the strategic steer based in our organisational strategy and rooted in partners’ collective visions for their societies. They will lead on partnership relations, resourcing efforts, providing financial oversight, managing staff, and reporting to donors. They will represent Saferworld in interactions with relevant authorities, donors, and other stakeholders in Afghanistan, South Asia, and globally. The post-holder will engage in cross-organisational information-sharing and lesson-learning on policy and strategy issues, and develop written analysis linking experiences and learning in Afghanistan to global trends and platforms.

This programme operates in a complex context. In this environment, effective leadership requires that the post-holder centres partners voices and views in planning for and managing a range of expected and unexpected risks. The post-holder will contribute to organisation-wide strategic planning, processes and discussions to advance thematic and operational priorities, methodological approaches and organisational development. This will specifically require developing new ways of working to ensure impactful change, linking programmes across different contexts and regions.

About the Role

This is a unique role that connects Learning and Development (L&D) with Recruitment to ensure the College attracts, recruits and develops the right talent while fostering a culture of continuous learning and growth.  

As a key member of the People and Culture Team, you will lead on shaping and delivering the College’s L&D framework and initiatives, fostering a culture of continuous learning, promoting inclusivity in recruitment and ensuring talent is identified, supported, and nurtured.

You will be responsible for managing the end-to-end recruitment process and designing, developing, and delivering learning interventions that build organisational capability and resilience. This includes maintaining strong candidate engagement throughout the recruitment journey and partnering with managers to equip them with tools and guidance to attract, hire and develop high-performing teams.

Key tasks and responsibilities include (but are not limited to):

• First point of contact for queries relating to L&D
• Define and deliver a comprehensive learning needs analysis and develop a L&D plan for the College
• Design and deliver engaging, innovative and accessible training content using best practice methods, tailored to organisational needs
• Develop and deliver the College’s Leadership and Management Development Programme
• Design and deliver impactful EDI-focused learning initiatives to promote inclusivity
• Champion a culture of continuous learning and professional development across the College
• Manage the end-to-end recruitment process for all College vacancies
• First point of contact for all recruitment queries and advice
• Provide hiring managers with advice on the recruitment and selection process from role release through to offer, in line with the College’s Recruitment Policy, promoting EDI at all times.

About You

 You are a dynamic and versatile L&D professional, who is passionate about people development and recruitment. You will bring a blend of L&D expertise and recruitment experience, with the ability to balance strategic thinking and hands-on delivery.

You will have proven experience in designing and delivering innovative training programmes, including leadership and management development, and be confident in using digital learning tools and eLearning platforms. Alongside this, you will have managed end-to-end recruitment processes and understand how to embed inclusive and equitable practices throughout.

Strong communication and relationship-building skills are essential, as you will work closely with managers and stakeholders across the College. You will be highly organised, able to manage competing priorities and bring a creative, solutions-focused approach to everything you do.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 31 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

 About the College

The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

Applicants must reside and have the right to work in the UK. No agencies please.