People business partner jobs

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.

Our Services

Sleep Advice Service

Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.

Legal Rights Service

Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.

Book and Toy Library Service

Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.

Innovation and Product Design Service

Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.

Information Products

Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.

Buzgi and Toy Adaptation Service

Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.

The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.

Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.

Our services are provided to families free of charge.

Job Title:

Chief Operating Officer

Reports To:

Chief Executive Officer

Direct reports:

3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))

Purpose of the Role:

The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:

• Operational Systems
• Governance
• Compliance
• Finance and Growth

This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.

As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
• Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:

            Chief Executive Officer

            Chief Operating Officer

            Director of Fundraising, Marketing and Communications

            Director of Research and Support Services

• Provide expert advice on finance, operations, commercial performance and organisational risk
• Lead organisational planning, business continuity, and operational resilience
• Foster a culture of continuous improvement, accountability and inclusion

Finance, Commercial & Sustainability

• Lead financial strategy, planning and performance, ensuring long-term sustainability
• Oversee budgeting, forecasting, cashflow and financial controls
• Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
• Support funding growth through strong financial insight and business case development
• Ensure robust financial governance, audit and compliance

Operations & Infrastructure

• Lead and strengthen operational functions including HR, IT, governance and administration
• Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
• Oversee procurement, contracts, facilities, and organisational compliance
• Drive innovation and value for money across operations

People & Culture

• Champion a positive, inclusive and high-performing organisational culture
• Oversee HR strategy, workforce planning and leadership development
• Ensure compliance with employment law and best practice
• Promote wellbeing, engagement and organisational effectiveness

Digital & Technology

• Provide strategic oversight of IT, data and digital development
• Ensure systems are secure, resilient and aligned to organisational needs
• Leverage data and technology to improve insight, decision-making and organisational impact

Governance, Risk & Compliance

• Ensure effective governance frameworks, risk management and regulatory compliance
• Support the CEO and Board with high-quality reporting and strategic insight
• Lead safeguarding, data protection and organisational risk strategy
• Drive a strong culture of accountability and ethical practice

Leadership & Management

• Lead and develop a small senior team across finance, HR and IT
• Build capability, strengthen performance, and embed a collaborative culture
• Model Cerebra’s values and leadership behaviours

Key Attributes

• Strategic and commercially minded leader with strong operational delivery experience
• Strong financial leadership and business acumen
• Proven track record of driving income growth, sustainability and organisational performance
• Skilled in governance, risk and stakeholder engagement

Please see attached job description for the Person Specification.

Full time (flexible working options available)

Save the Children UK is looking for a Marketing Automation Specialist to join our Digital, Experience, Product and Analytics team and play a key role in the launch and ongoing success of our new Customer Engagement Platform, Dotdigital.

Working with colleagues across marketing, fundraising, digital and technology teams, you will help embed the platform across the organisation, supporting users to deliver personalised, data-driven communications that inspire people to donate, campaign and take action for children. Through enabling seamless, automated supporter journeys and promoting best practice, you will help strengthen supporter engagement and drive impact for children in the UK and around the world.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Team

This role sits with our Public Impact Division, their purpose is to build an active community of people in the UK who give money, time and take action to enable lasting change for children. We are building a distinctive modern cause that galvanizes the public to act with us.

The role sits across within our Digital, Experience, Product and Analytics team which enables colleagues to harness data, technology and design thinking to deliver sector-leading customer-centric campaigns, fundraising, marketing and communications.

About the role

As a Marketing Automation Specialist, you will play a hands-on role in delivering and optimising supporter journeys through Save the Children UK's new Customer Engagement Platform (CEP), Dotdigital.

You will support an active community of Dotdigital users across the organisation, providing platform governance and best practice.

You will also work closely with external partners, the Supporter Engagement Lead and the CEP Change Lead to ensure a healthy iterative roadmap and future opportunities are realised.

Seek constructive feedback from colleagues in process, design, and campaign deployment to improve supporter experiences.

In this role, you will:

• Build out workflows, rules and logic for automated customer communications and personalised messaging.
• Collaborate with marketing and fundraising teams to design supporter journeys aligned to organisational objectives.
• Support integration of Dotdigital with CRM (Salesforce) and CMS (Drupal), ensuring seamless supporter experiences.
• Monitor deliverability, engagement metrics, and data quality, providing insight to optimise performance.
• Manage campaign testing (A/B and multivariate), sharing insights and embedding best practice.
• Ensure campaigns are compliant with GDPR, PECR, and internal data governance.
• Train and enable colleagues to use Dotdigital effectively, building capability across teams.
• Act as first-line support for Dotdigital users, escalating issues to product owner or vendor as needed.
• Contribute to continuous improvement by identifying opportunities for innovation in supporter engagement and dynamic segmentation.
• Carry out responsibilities in line with Save the Children's safeguarding policy and risk management framework.

About you

To be successful, it is important that you have/are:

• Strong knowledge of Dotdigital (or comparable Customer Engagement Platforms (CEPs) such as Salesforce Marketing Cloud, Adobe Campaign, Braze, etc.).
• Experience of driving product adoption (internally), improving retention and increasing supporter growth.
• Understanding of supporter journeys, lifecycle marketing, and personalisation.
• Hands-on experience designing and delivering automated journeys, campaigns, and personalisation.

• Strong understanding of segmentation, data structures, and supporter lifecycle marketing.

• Familiarity with GDPR, PECR, and data protection in marketing.
• Ability to manage vendor relationships and drive value from technology partnerships.

• Strong analytical skills, with experience using engagement and deliverability data to optimise performance.
• An excellent communicator, able to translate technical capabilities into business value.

• Works well independently and supports a wider team.
• Adapts to and solves challenges, quickly and efficiently.
• Strong stakeholder management skills, able to balance competing priorities.
• Curious, innovative, and solutions-focused.
• Highly organised, with the ability to manage multiple priorities.

• Ideally familiarity with SEO/web journeys to support integrated digital experience and knowledge of HTML/CSS for email template editing (Desirable)
• Experience in non-profit fundraising or campaigning is desirable but not essential

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive. 

We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.

We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world. 

Closing Date: 28 June 2026

Think Active is entering an exciting period of growth, collaboration and system leadership. Over the coming years, we aim to strengthen our influence and impact across Coventry, Solihull & Warwickshire, particularly in tackling inequalities through the power of sport and physical activity.

At the heart of our work is our vision:

#WeThinkActive – Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.

And our mission:

We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives.

The role reflects the growing recognition that physical activity has an important role to play in improving health, reducing inequalities and strengthening communities across Coventry, Solihull and Warwickshire.

Any offer of employment will be subject to satisfactory references, pre-employment checks, a DBS check and proof of the right to work in the UK.

The main responsibilities of this role are:

Main Responsibilities 

Relationship Management 

• Lead and manage relationships with partners and support the development of local partnerships and networks that drive collaboration across relevant sectors. 

• Lead or support the development of place-based partnerships that align multiple agendas across sectors and advocate for the benefits of physical activity.

Project Management 

• Lead Think Active-managed initiatives, ensuring aims are clearly defined, delivered on time and within budget, and aligned with organisational values. 

• Use data and insight to co-design, deliver and evaluate projects and initiatives. 

• Produce clear performance reports, reporting against SMART goals and targets.

Financial Management 

• Take responsibility for diversifying Think Active's income streams in line with the business development plan, operating within funding guidance and financial procedures. 

• Manage project budgets, including forecasting, monitoring income and expenditure, and submitting financial reports. 

Demonstrating Impact 

• Track and report progress through case studies and evaluation processes that evidence the impact and value of Think Active's work. 

Marketing and Communications 

• Build brand visibility by strategically managing partnerships and contributing to Think Active's wider marketing and communications activity. 

• Help position Think Active as a leading voice in health, wellbeing, and physical activity through innovative partnerships and initiatives. 

PERSON SPECIFICATION

Qualifications

Essential Criteria

• Relevant degree, professional qualification or equivalent experience in business, health, sport, physical activity or a related field.

Desirable Criteria

• Project management qualification

Knowledge

Essential Criteria

• Knowledge of local and national strategies and policies relating to sport, physical activity and health promotion.

• Knowledge of current trends and innovations in sport and physical activity participation and promotion.

• Knowledge of the barriers facing the least active members of society and the benefits of physical activity.

• Knowledge of the local community and key stakeholders across Coventry, Solihull and Warwickshire.

Desirable Criteria

• Knowledge of safeguarding and protecting children and vulnerable adults in sport.

•  Experience of leading and managing people, including setting and reviewing work programmes, providing clear direction and demonstrating the behaviours required to achieve agreed standards.

Experience

Essential Criteria

• Proven experience in partnership development or a comparable role within a sport, physical activity, health, charity, non-profit or similar setting.

• A track record of delivering successful individual, team and partnership outcomes.

• Experience of developing, managing and nurturing relationships with partners and stakeholders.

• Experience of drafting, implementing and reporting on strategic development plans and policies in partnership with stakeholders and communities.

• Experience of planning and managing budgets, including meeting the requirements of funding agencies or partner organisations.

Desirable Criteria

• Experience of fundraising and grant applications.

• Experience of event planning and delivery.

Skills and Abilities

Essential Criteria

• Ability to successfully lead, project manage and motivate individuals and project teams.

• Well-developed written and verbal communication skills, with the ability to motivate, persuade, negotiate and influence others.

• Strategic thinking, critical thinking and sound decision-making skills.

• Ability to work independently and manage a broad portfolio of projects, partners and budgets, balancing competing priorities and deadlines.

• Ability to promote and champion equality, diversity and inclusion, demonstrating a fair and ethical approach in all situations.

• Ability to effectively network and collaborate with internal and external stakeholders.

• Professional, supportive and able to maintain confidentiality at all times.

• Ability to reflect on performance, welcome feedback and commit to continuous professional development.

• Competent in Microsoft Office applications, including Word, Excel and PowerPoint.

• Strong presentation and facilitation skills, with the ability to deliver workshops and group sessions.

• Ability and willingness to travel across Coventry, Solihull, Warwickshire, the West Midlands and nationally, and to work occasional evenings, weekends and public holidays as required

Desirable Criteria

• Ability to develop and implement effective partnership strategies.

• Demonstrates resilience, professionalism, flexibility and a supportive approach.

ABOUT THINK ACTIVE

Think Active is a charity and the Active Partnership for Coventry, Solihull, and Warwickshire. We are one of 6 sub-regional Active Partnerships within the West Midlands and one of 42 across England.

Active Partnerships are strategic organisations that recognise activity levels are affected by a complex system of influences, and no single organisation or programme can create sustainable change at scale. Understanding the unique attributes and challenges within Coventry, Solihull and Warwickshire, we work collaboratively with our network of local partners to help create the right conditions for those facing the greatest inequalities to have access to movement, sport and physical activity, in a way that works for them For further information on Think Active, please visit our website here

BENEFITS OF WORKING FOR THINK ACTIVE

• Employer pension contribution of 6%, subject to scheme eligibility and terms.27 days annual leave (FTE), plus bank holidays.

• Agile and flexible working, with a blended approach to home, office, and remote working.

• Enhanced maternity, paternity, and sick leave policies.

• Contribution to the cost of eye tests.

• Commitment to professional development and training.

• Cycle to Work Scheme.

• Life Insurance cover

 We love difference and will be interested to find out what motivates you and how you can contribute to Think Active. We encourage diversity and are committed to creating an inclusive environment for all employees. We are a Disability Confident committed employer, and we actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining Think Active.

We recognise that some of the language used within this job description may be sector specific. We are committed to keeping jargon to a minimum and would encourage interested applicants to ask questions or seek clarification at any point during our recruitment process.

About the role:

This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence.

You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support.

Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home. 

About you:

• You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support.
• You’re a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact.
• You’re proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results.
• You’re organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems.
• You’re motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified. 

Suitable candidates will be invited to a second stage interview.

This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Be part of a team that is driving change in East London through creative and inclusive participation. 

Barking & Dagenham Giving (BD Giving), an independent grant-making charity, is looking for a new Programme & Engagement Coordinator. 

We are a small and highly passionate team with the ambition to revolutionise the way funding works. Our work is about shifting decision-making power into the hands of local people who are disadvantaged and disenfranchised. We believe people should be involved in decisions that impact their lives and given the opportunity to create meaningful change for themselves, their family, and their Neighbourhood.

We’re actively leading a movement within our borough’s social sector, among funders in London, and national charities. Over the past five years we have facilitated over £1 million in grant distribution and social investments and piloted an innovative £1.5m community-led investment fund through radical participatory approaches that have inspired other London boroughs, trusts and foundations.

You will work within the Programmes team and wider organisation to support people to make decisions that affect their lives by creating spaces where they can explore new ways of working together, and by equipping them with the skills and knowledge they need to inform decision-making. This includes supporting innovative participatory programmes through delivery and administrative support.

We have a superb office space in central Barking and regularly deliver programmes across the borough, brining in residents and organisations as a hub of community activity. 

Job Description

What experience is needed?

• Someone with experience, knowledge or interest of working with local communities, with a focus on people-centred delivery and fostering collaboration

• Some experience and understanding of what it takes to manage a project on time and to a high standard

• Prior experience in community development, youth work, grant making, or facilitation to support inclusive programme design

• Understanding of how to work with community groups, people and organisations from different cultures and backgrounds

• We are particularly interested in candidates from Barking and Dagenham and global majority backgrounds

The kind of person we're looking to work with

• Effective communicator – ability to maintain and develop relationships with local communities, partners, organisations, and businesses
• Ability to learn and use creative methods to engage local communities and organisations, harnessing new technology, AI tools and community development approaches
• A people-person with a positive attitude who conducts themselves professionally, confidently and with an ability to listen and negotiate
• A proactive, motivated, self-starter who is flexible and quick-thinking - ready to pitch in and take initiative where appropriate 
• Experience in managing and prioritising varied and busy work loads 
• A curious approach in how things work - flexible, and adaptable with an openness to personal development and a willingness to learn and take feedback on board

 How to apply

Write a covering letter (of no more than two sides) detailing your suitability to the role with specific reference to the person specification included above, with clear evidence and examples of how you meet this and your suitability of experience. And provide a CV stating your work history. 

Click on the apply button now to learn more on how. 

Timeline 

Closing date is: 28 June 2026 at 23:59. Any submissions received after this time will not be reviewed. 

Interviews will be held on the 14 and 15 July 2026, in-person at our office in central Barking, London. 

Due to anticipated demand we may only be able to respond to applicants that are invited for an interview. 

Good luck! You'll smash it. Don't be shy in telling us how you really are and what you bring!

We are looking for two Consultants to join our Faith & Society team. These roles will support the delivery of projects focused on public affairs, faith engagement and social change. You will work with partners across politics, civil society, business and faith communities, and will contribute to research, stakeholder engagement, project coordination and client delivery. You will also help build relationships across a wide range of organisations and communities 

Location: The role is based primarily remotely, but you must be willing and able to work regularly (one day per week minimum) from our London office, which is near to Parliament. You must also be able to travel to Bristol and/or Reading once a month for a team meeting, for which expenses will be covered. 

Salary: £28,387

Contract: This is a permanent, full-time role, but we are open to being flexible on this, and on proposed working patterns. 

All applicants must have the right to work in the UK. 

About the Good Faith Partnership

We believe the world should be different and that it shouldn’t be so hard to bring about change. We help to create solutions to society’s most difficult problems. We connect businesses, governments, charities, philanthropists, foundations and communities. We help leaders harness their organisation's energy and expertise. We unite different passions, skills and expertise around a common vision: the power of people working together to bring about lasting change.

We commit to working with our clients to achieve the best outcomes, even where that might mean saying the right thing rather than the popular thing. We want to work with our partners so that our work has a positive legacy: building strong relationships and delivering positive social change.

The Good Faith Partnership was launched in 2016 as two partners and a simple hypothesis: If you can successfully bridge some of the gaps between different sectors, you might just find some innovative solutions for some of society’s more difficult problems. Over the last 10 years, we’ve been involved in a wide variety of exciting projects, and we’re sure that there is much more for us to do. 

Who we want on our team

The core competence of everyone in our team is the ability to work with surprisingly different people to understand a problem, propose a solution, and then grow what works best. We apply this across the organisation whether within our internal operations or external strategy.

We look for people who are:

• Driven to make a positive contribution to society 

• Exceptional with people and are committed to the power of relationships to facilitate social change

• Curious and have a desire to learn and try new things

• Have a track record of ‘getting things done’

• Problem solvers in mindset and approach – imaginative, strategic, pragmatic, tenacious and hope-filled

• Superb collaborators and self-starters, capable of taking initiative and working autonomously

• Willing to pitch in to help other team members if needed

• Comfortable working in high-paced, start-up environments

• Able to manage themselves and their time, juggling a variety of tasks and priorities

• Resilient and calm under pressure

• Convinced of the immense power of a sense of humour and assuming the best in others

Responsibilities

The Consultants’ main responsibilities will be to support and own parts of GFP projects by:

• Supporting projects with a public affairs component to provide accurate, incisive and impactful data and analysis

• Producing weekly reports on relevant parliamentary and government business for particular clients and projects

• Maintaining accurate, user-friendly and up-to-date databases to support public affairs work across projects

• Assisting in drafting parliamentary materials, including briefings, oral and written questions, and correspondence with stakeholders

• Supporting senior colleagues in their client and stakeholder management as necessary, including with administrative tasks such as meeting preparation and minute-taking

• Supporting colleagues to organise events on the Parliamentary estate, including room bookings and catering 

• Responding to the needs of the team to support wider project delivery

• Owning and project managing parts of a project and ensuring successful delivery, working autonomously to complete project work where required.

• As appropriate build and manage relationships with clients (usually at delivery level)

• Lead and support with GFP core tasks to drive the business forward

To get an idea of the kind of projects you might help deliver, please visit our website. 

Qualifications and Experience

Key skills and experience required for these roles are:

• Track record of supporting and delivering parts of a project 

• Ability to work well under pressure and reach set deadlines

• Experience managing relationships with a range of stakeholders from a variety of backgrounds, including a willingness to engage with senior stakeholders in areas including, but not limited to, politics, business or faith institutions

• Rigorous attention to detail

• Initiative and good problem-solving skills 

• Confident communicator with strong people skills and the ability to build relationships

• An interest in politics, with an ability to maintain neutrality and a keenness to work with politicians across the political spectrum

• Demonstrable religious literacy, ideally with direct experience of working with faith communities, faith-based organisations and religious leaders

• Experience in supporting teams and offering help proactively

• Experience of supporting both online and in person events

For full details on how to apply, as well as more information on how to contact us, please review the attached JD and follow the instructions. 

About CIBSE

CIBSE (the Chartered Institution of Building Services Engineers) is the professional body that exists to advance and promote the art, science and practice of building services engineering, to invest in education and research, and to support our community of built environment professionals in their pursuit of excellence. We support building services engineers throughout their careers by setting standards, accrediting education and influencing industry and policy.

Working at CIBSE means being part of a collaborative organisation with a clear social purpose, where your work contributes to positive, real-world impact in a growing and evolving sector.

About The Role

At CIBSE, we offer a collaborative and purpose-driven environment where your work contributes to a growing global professional community. As Membership Development Executive, you’ll play a key supporting role in driving membership growth by engaging with individuals and organisations and helping them navigate their journey into membership.

Working closely with the Senior Membership Development Manager, you’ll support the delivery of membership initiatives, manage enquiries, and build strong relationships with prospective members and partner organisations.

This role is ideal for someone who enjoys working with people, is highly organised, and wants to develop their skills in stakeholder engagement and membership growth, with the opportunity to take on more responsibility over time.

What you will do

Key Responsibilities Membership Development and Stakeholder Engagement

• Support the delivery of CIBSE’s B2B membership growth activities, contributing to overall membership targets.
• Assist with the onboarding and support of new B2B member organisations and their employees.
• Carry out qualification checks and help map appropriate routes to membership.
• Prepare quotations and support administrative aspects of membership onboarding.
• Work closely with the Senior Membership Development Manager to support relationships with key companies.
• Assist in coordinating meetings and maintaining ongoing engagement with organisational partners.
• Provide support to international Membership Development Leads to ensure a consistent approach across regions.

Member Engagement

• Act as a point of contact for membership enquiries via phone and email.
• Provide clear, accurate guidance on membership options and professional registration.
• Proactively follow up on enquiries and support individuals through the application process.
• Build and maintain positive relationships with prospective and existing members.

Operational & CRM Management

• Maintain accurate records in Salesforce CRM, including member data, reporting and activity tracking.
• Support bulk uploads, invoicing and general data management tasks.
• Ensure all interactions and progress are recorded and up to date.

Wider Responsibilities

• Respond to general membership and professional registration phone enquiries as part of the team rota.
• Help coordinate the annual awards and bursary programme, working with internal teams and external stakeholders.
• Collaborate with colleagues across the wider Membership and Marketing departments.
• Provide support across the department and contribute to wider Strategic Projects work.
• Represent CIBSE at ad hoc events, conferences and exhibitions.

Interactions

Internal

Work in a team which provides support for the Institution’s membership growth and development and liaise with the Membership and Registration, Networks and Engagement and Marketing teams as appropriate.

External 

Provide advice and information to both individuals and Engineering/Construction companies to promote membership growth and retention with a particular focus on membership development.

The above is not an exhaustive list of duties and you will be expected to perform other related tasks to meet the overall business objectives of the Institution.

What You Will Need To Be Successful Skills, Knowledge & Experience Essential

• Strong communication skills, both written and verbal.
• Experience in a customer-facing or membership-based environment.
• Ability to build relationships and provide a high level of service.
• Highly organised with good attention to detail.
• Self-motivated with the ability to take initiative.
• Comfortable managing multiple tasks and priorities.

Desirable

• Experience working in a professional membership organisation.
• Familiarity with CRM systems (e.g. Salesforce).
• Exposure to B2B environments or stakeholder coordination.
• Degree-level education.

What CIBSE Offers You

• A supportive and friendly working environment.
• Starting at 25 days Annual Leave increasing to 27 days with length of service, plus Bank Holidays.
• Contributory Pension Scheme.
• Family Friendly Leave.
• Three paid volunteering days per year.
• Annual Travel Season Ticket Loan.
• Cycle to Work Scheme.
• Life Assurance.
• Private Medical Insurance.
• Cash Plan – cash back for routine healthcare treatments.
• Health and Wellbeing benefits, including Mental Health support, and access to a 24/7 GP service.
• Shopping portal, rewards programme, and gym discounts.
• Referral Scheme.
• Hybrid Working where people are ‘in the office more days than they are not’.
• The chance to be part of an evolving, changing and exciting organisation that genuinely does change the world.

Closing Date

The deadline for all applications is Friday 10 July 2026.

The Pay For This Role Is up to £35,000 per year (Farringdon)

We reserve the right to close this advert early if we receive sufficient applications. If you think you are a great fit for this role, please submit your application at the earliest opportunity.

The Institution is an equal opportunities employer. The post-holder will be expected to adhere to and support the Institution’s commitment to diversity, equality and inclusion.

Fundraising Manager

Organisation: The Outrunners Charity

Job Description

• Job title: Fundraising Manager

• Location: Hackney Bridge, Queen Elizabeth Olympic Park, London (a canalside public destination less than five minutes from Hackney Wick station) 

• Salary: £36,700-£40,000 FTE depending on experience, pro rata to £22,000-£24,000 

• Hours: 0.6 FTE (3 days/21 hours per week). Office hours are 10am - 6pm with occasional evenings and weekends. Flexible working opportunities are available. 

Who are The Outrunners?

The Outrunners are a running and movement charity based in Hackney, on a mission to empower young people through movement. Backed by an incredible crew of volunteers and partner brands like Nike and Moju, we help young people in East London to build confidence, wellbeing, health and leadership skills.

We deliver free, fun, sociable, youth‑led running and movement sessions for 8–18 year olds every week - during term time and holidays. But we’re about more than just running. We create space for young people to explore creativity and culture, go on exciting trips, access wraparound wellbeing support, and develop the skills and opportunities they need to shape the futures they want.

Over the past five years, we’ve supported thousands of young people and helped push greater diversity within the running world.

We like to do things differently - taking young people out of their everyday environments and into exciting new spaces, opening doors to opportunities they might not otherwise have access to. If that sounds like something you want to be part of… read on.

Our achievements

We’re a small charity but we pack a mighty punch. Our income has grown year-on-year since we became a charity 6 years ago -  allowing us to expand our core team and move into office premises large enough to incorporate a Youth Hub. Last year we worked with over 1,150 young people through our school and communities programs, and this year we’re looking to expand our work even further!

To give you a sense of the kinds of work that we do, over the last year we have:

• Hosted a free Girls’ Festival for 100+ ethnically diverse young girls, allowing them to try running sessions, creative classes and yoga experiences in a safe and empowering environment.

• Hosted free training academies for ethnically diverse women and young people aged 16-21 to train for their very first half or full marathons! We offered physical, emotional and logistical support throughout their training journey and cheered on every single one of them as they ran either the Hackney Half or the London Marathon under the Outrunners name. Since programme launch, we have worked with over 250 people in our Academies.

• Took diverse groups of young people to races and events, such as Hackney School run and Black to the Trails. 

• Offered personalised mentoring to several of our young people who were struggling with school or life.

• Expanded the career horizons of young people by offering them a free work experience opportunity with our partner brands.

What do we want?

We are seeking an experienced fundraiser for a strategic and hands-on role who loves working in a small, ambitious charity and wants to help shape the next stage of growth at The Outrunners (current annual income circa £350k).

Reporting to the CEO, you will lead on income generation, with a primary focus on trusts and foundations, while growing a more diverse and sustainable income mix through corporate partnerships, community fundraising and individual giving.

You will translate the lived experiences, energy and impact of our young people and programmes into compelling funding propositions. You’ll support the CEO to build genuine, long‑term relationships with funders and partners who believe in movement, equity and opportunity for young people - and who want to be part of something fresh, joyful and youth‑led.

Does this sound like you?

• A driven, experienced fundraiser who enjoys leading income growth in a small, ambitious charity and taking real ownership of results.

• A strategic thinker who is also hands‑on – happy managing pipelines, writing bids and following up relationships day‑to‑day.

• Someone who can translate impact, lived experience and data into clear, compelling cases for support.

• A confident relationship‑builder who can engage, influence and inspire funders, partners and supporters.

• Resilient and adaptable, comfortable balancing multiple income streams, deadlines and priorities.

• Values‑led and trustworthy, with a strong sense of integrity, accountability and ethical fundraising practice.

• Motivated by social impact and excited to fundraise for a youth‑led organisation rooted in movement, equity and opportunity.

• Happy to occasionally work evenings or weekends for events, funder cultivation or partner activity.

Experience and skills we’re looking for

• 5+ years’ experience in fundraising, ideally within a small or growing charity.

• Proven success securing income from trusts and foundations, including prospect research, high‑quality bid writing and effective funder stewardship.

• Strong understanding of what drives successful grant applications, from alignment and evidence to storytelling and relationships.

• Experience developing or contributing to diversified income streams, such as corporate partnerships, community fundraising or individual giving.

• Ability to manage income pipelines and use systems/CRMs to track fundraising activity and performance.

• Sound understanding of fundraising regulation and best practice.

• Confident relationship‑builder with experience engaging funders, partners or senior stakeholders.

• Strong storytelling and written communication skills, with the ability to combine impact data, lived experience and insight into compelling cases for support.

• Excellent organisation and time‑management skills, with the ability to juggle multiple deadlines and priorities.

• Collaborative and positive team player, comfortable working in a small, fast‑moving organisation.

• Strong commitment to equality, diversity and inclusion, with confidence working across diverse communities.

• Desirable:

  • Experience fundraising for youth, wellbeing, sport or community‑based organisations.

  • Experience working with or supporting programmes for girls and young women.

Key Responsibilities:

1. Fundraising Strategy & Income Growth (with Chief Executive)

• Develop and deliver a fundraising strategy aligned with The Outrunners’ strategic goals and values.

• Grow and diversify income streams, with a focus on increasing unrestricted and sustainable income.

• Create and manage an annual fundraising workplan to deliver agreed income targets.

• Work closely with the Chief Executive on pipeline management, forecasting and income planning.

• Regularly review progress, learn from outcomes and adapt approaches as needed.

2. Trusts & Foundations (Primary Income Lead)

• Lead and manage a pipeline of trust and foundation applications, from prospect research to reporting.

• Research, cultivate and secure grants aligned to The Outrunners’ youth‑led movement work.

• Write high‑quality, compelling funding applications and reports.

• Work closely with youth programme staff to gather outcomes, case studies and impact data.

• Build strong, professional relationships with funders through excellent stewardship.

• Develop approaches that encourage funder renewal, uplift and long‑term support.

3. Corporate Partnerships (Growth area)

• Support the development of relationships with values‑aligned corporate partners and brands.

• Identify opportunities for corporate grants, sponsorship, employee fundraising, volunteering and matched funding.

• Shape clear and inspiring partnership pitches with cases for support that connect partner goals with youth wellbeing, movement and equity.

• Work with colleagues to ensure corporate partnerships are meaningful, well‑supported and mutually beneficial.

4. Community & Individual Giving (Growth area)

• Support the growth of The Outrunners’ individual giving base, including regular and mid‑level donors, working with CEO and Admin Lead.

• Develop donor stewardship approaches that support repeat and long‑term giving.

• Explore opportunities with local communities, supporter networks and high‑net‑worth individuals.

5. Impact, Systems & Compliance

• Work with our Admin Lead to maintain accurate records across fundraising and income tracking systems (CRM).

• Contribute fundraising content across our website, donor platforms and communications channels, working closely with Marketing & Comms.

• Support the creation of impact reports and case studies that reflect young people’s lived experience ethically and sensitively.

• Ensure compliance with fundraising regulation and best practice.

• Stay informed about sector trends and test new tools or approaches appropriate for a small charity.

What’s in it for you?

• Opportunity to make a meaningful difference in the lives of young people.

• Supportive and inclusive working environment.

• Professional development and training opportunities.

• 30 holiday days + all bank holidays (pro-rata)

• Self-development days 

• Work-related travel reimbursement 

• Learning and development opportunities to fit your aspirations, including with some of our partner businesses

• Working alongside aspirational brands 

We strongly encourage people from underrepresented groups to apply for this role. The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.

If you would like to apply for this role please share a copy of your CV and a covering letter explaining why you would like the role and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.

If we feel you meet our requirements, we will contact you for an interview. Due to the high volume of applications, if you are not contacted within a month of submitting your application, on this occasion you have been unsuccessful. We will keep your details on file for any other suitable vacancies.

Please submit your CV and covering letter by Sunday 28th June 11.59pm.

Help tackle loneliness among older people in care homes

Thousands of older people living in care homes receive few or no visitors. Friends for Life Bedfordshire exists to change that.

Through our befriending and group activities, we bring companionship, connection and meaningful relationships to care home residents across Bedford and the surrounding area.

We are now looking for a Fundraiser to help secure and grow the income that makes this work possible.

About Friends for Life Bedfordshire

We are a Bedford-based charity working to address the social isolation of older residents in Bedfordshire’s care homes.

Founded in 2007, we have grown from a small local initiative to a registered charity with c90 volunteers supporting more than 30 care homes across Bedford Borough. In the last year, over 1,100 care home residents received our services.

The Role

This is a pivotal role for the charity. It is key to the delivery of our business plan and growth aspirations.

You will take ownership of fundraising and income generation, ensuring we have the resources to sustain and grow our impact.

You will lead on grant fundraising whilst also developing community and individual giving, and delivering engaging fundraising events.

This is a hands-on role in a small organisation, so you will have real ownership and visibility. You will shape our fundraising strategy and directly influence how many residents we can reach.

This role is suited to someone who is both strategic and practical — someone who can develop the fundraising strategy and the plan to deliver this, but is equally comfortable writing applications, building relationships and making things happen.

Key Responsibilities

Grant Fundraising

• Identify and secure funding from trusts, foundations and statutory bodies
• Write high-quality, compelling funding applications
• Build and manage a strong pipeline of funding opportunities
• Maintain relationships with funders, including reporting and stewardship

Community & Individual Fundraising

• Grow income through local partnerships, supporters and community initiatives
• Engage schools, businesses and individuals to generate support
• Work with Marketing, Partnerships & Activities Lead to develop campaigns that drive regular and one-off donations
• Strengthen our local supporter base and visibility

Fundraising Events

• Plan and deliver fundraising events (community and corporate), managing logistics, budgets and stakeholder coordination
• Work with Marketing, Partnerships & Activities Lead to promote events through social media and marketing platforms
• Ensure events are engaging, effective and financially successful
• Evaluate performance and improve future activity

Strategy, Compliance & Reporting

• Develop and deliver a clear fundraising strategy aligned to organisational goals
• Track performance against targets and provide insight
• Ensure all fundraising is compliant with regulations and best practice
• Represent the charity externally with confidence and credibility

About You

We are looking for someone who can take ownership of fundraising and produce results in a small, resource-constrained environment.

You will likely bring:

• Experience developing or contributing to a fundraising strategy
• Proven experience in fundraising, with a track record of generating income
• Strong experience in writing successful grant applications
• Experience of developing and growing income from community fundraising initiatives (e.g. partnerships, volunteer-led activities, individuals and events)
• Ability to build and manage relationships with funders, donors or partners
• Strong written communication skills — able to create compelling cases for support
• Ability to work independently, prioritise effectively and meet deadlines
• A proactive, resourceful approach — you don’t wait to be told what to do
• Comfortable balancing strategy with hands-on delivery

What We Offer

• £16.79 per hour (£18,334 per year for 21 hours per week)
• Employer pension
• Flexible and hybrid working
• A supportive and passionate team of staff, volunteers and trustees
• The chance to transform the lives of care home residents every single week

How to Apply

Please submit your CV and a short covering statement outlining how your experience aligns with the position.

Selection will be via an interview.

Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview.

Finally, the role is subject to an Enhanced DBS check.

The Outrunners are recruiting two Youth Practitioners to deliver our Schools Programme, in collaboration with Nike!

Job Description

• Job title: Youth Practitioner (Sessional) - two roles availables

• Location: East London - Newham, Hackney, Tower Hamlets

• Salary: £15-£17 p/h 

• Hours: Up to 15 hours a week with the potential for more. Core hours: 10am-8pm, must be available evenings and occasional weekends

Who are we?

The Outrunners are a running charity based in Hackney, on a mission to empower young people through movement. Backed by an incredible crew of volunteers and partner brands like Nike and Moju, we help young people in East London to build confidence, wellbeing, health and leadership skills.

We deliver free, fun, sociable, youth‑led running and movement sessions for 8–18 year olds every week - during term time and holidays. But we’re about more than just running. We also create spaces for young people to explore creativity and culture, go on exciting trips, access wraparound wellbeing support, and develop the skills and opportunities they need to shape the futures they want.

Over the past five years, we’ve supported thousands of young people and helped push greater diversity within the running world.

Last year we launched an exciting partnership with Nike’s Social and Community Impact team. As a Youth Practitioner, you’ll deliver our programmes across schools in East London, aiming to engage more young people in movement and running. 

What do we want?

We are looking for a new sessional Youth Practitioner to work alongside the Youth Programme team to develop and deliver our Nike-funded schools programme across East London. 

You need to be passionate about getting young people moving, in particular girls and young women, and believe in the power of excellent youth work. You'll have a good understanding of the barriers and challenges faced by young people living in East London.

What you’ll be working on: 

Supporting our movement programmes 

• You’ll deliver fun and engaging sessions in schools to young people aged 11-18, alongside teachers and other coaches.

• You’ll work with the Youth Programme Lead and other Youth Practitioners to design movement  programmes, with a focus on running and movement whilst also bringing other sports, games and wellness activities.

• You’ll support the development of our programmes targeted at 8-18 year olds outside of schools.

• You’ll undertake administration tasks such as planning sessions, ensuring evaluation forms are completed and uploading data to our database.

• You’ll complete any other business required by management and pitch in to help with other tasks at busy times during the year. 

Working with young people and their families 

• You’ll develop and maintain relationships with young people and parents.

• You’ll support young people's attendance at approximately 5 races per year (weekends)

• You’ll work with the Youth Programme Team to plan and deliver activities over half-term and summer holidays. 

• You’ll ensure safeguarding procedures are upheld for all young people. 

Does this sound like you?

• A positive attitude, with lots of energy and enthusiasm and a passion for working with young people

• Someone who enjoys movement/running and sees the importance of encouraging young people out of their comfort zone

• A natural people-person with a high level of empathy, able to make people feel valued, respected and heard

• Reliable with patience, professionalism and an understanding of the importance of confidentiality

This job is for you if: 

• You have experience of working with young people and their families 

• You have experience delivering youth programmes targeted at young people with proven successful outputs

• You have relevant youth work experience/a relevant youth work qualification 

• You have a working understanding of safeguarding children and young people and how to maintain appropriate professional boundaries

• You have a commitment to, and working understanding of, equality and diversity, with the ability to work in culturally diverse communities, as well as a readiness to challenge discriminatory behaviour

• You have excellent communication, time management and organisational skills with the ability to prioritise and multitask

Desirable:

• Experience working in schools 

• Experience working with young people in sports and fitness 

• Youth work or fitness qualification 

What’s in it for you?

• Working alongside aspirational brands such as Nike

• The chance to attend exclusive, exciting events with our brand partners, Nike and MOJU 

• Learning and development opportunities to fit your aspirations, including with some of our partners

• Nike-branded kit provided for work, upon passing your probationary 

We strongly encourage women from ethnically diverse backgrounds to apply for this role since the  project is aimed at ethnically diverse young women. Even if you feel you don’t meet all the criteria, please still apply as we want to hear from a diverse range of people. 

The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.

Interested? Here’s how to apply!

• Upload a copy of your CV, and a covering letter explaining why you would like the role, and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.

• If you meet our requirements, we will contact you for an interview after the closing date.

• If you are not contacted within a month of submitting your application, on this occasion you have been unsuccessful. We will keep your details on file for any other suitable vacancies.

Please submit your application by 11.59pm on Wednesday 8th July 2026.

Are you passionate about delivering excellent customer service? Can you demonstrate patience and empathy with people who may need us to go the extra mile? If so, then this could be the role for you.

This is a very exciting time to be joining Ability Housing Association as we deliver our Customer Strategy within our in-house Contact Centre. We are seeking an enthusiastic and courteous individual to join our team with a commitment to delivering an excellent service to our customers.

This is a busy and varied role in which you will act as a first point of contact for our customers and stakeholders, responding to housing and repair-related queries. Every day can create a new challenge.

You will be dealing with tenants, colleagues from across the organization, and staff from other close business partners, helping and escalating queries to the relevant department or Contractor as appropriate.

Experience in the social housing sector is desirable, although we will consider applications from other sectors, as full training will be provided. You should have excellent verbal and written communication skills and be proficient in the use of Microsoft Office as you will be handling queries through a range of channels. Previous experience using a CRM system would also be ideal.

If you feel you like you have what we are looking for and are keen to make a difference in the lives of those who need our support, please do get in touch with us.

We are now recruiting for a Programme Coordinator for our schools in Newcastle.

• The Newcastle Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Newcastle Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Sunday 12th July 2026
Interviews: Wednesday 22nd July 2026
Start date: Ideally Monday 17th August 2026

Location: Newcastle, with expected travel to schools in Newcastle and the Blyth area.
Contract and hours: Full-time permanent contract. A full working week is 37.5 hours.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 

Qualification criteria:

• The right to work in the UK.
• A valid driving licence with access to a car for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

How to apply:

To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.

You will be able to upload the completed application form on the next page.

Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.​

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.

Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications. 

As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies. 

You will be a key external interface for our community and partners.  You will do this by:

Staff/Board Leadership and Governance:

• Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers. 

• Building team spirit and employee engagement and offer.

• Leading and delivering regular staff performance and development reviews.

• Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.

• Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.

• Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.

• Ensure policies are kept current.

• Ensure recording and management of absence/leave.

• Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.

• Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.

• Oversee training and personal development plans for staff and volunteers, as appropriate.

• Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.

• Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.

• Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.

Foodbank Management:

• Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.

• Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.

• Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.

• Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.

• Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.

Strategy and External Relationships:

• Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.

• Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.

• Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.

• Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.

• Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.

• Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.

About you

Essential Experience and Knowledge:

• 5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.

• Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.

• Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.

• Experience in developing and leading successful and engaged volunteering programmes and support.

• Full valid driving licence. 

• Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.

• Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.

• Experience of implementing rigorous reporting and evaluation practices on operations.

• Experience of managing day-to-day financial administration and reporting.

• Evidence of delivering clear metric dashboards and reports.

• Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.

• Demonstrable knowledge and experience in HR processes and management.

• Experience in building and delivering strategic plans.

• Proven experience of effective problem solving and responding to crisis situations.

• A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.

• A nuanced and sensitive understanding of the complex reasons people attend food banks.

Desirable Experience and Knowledge:

• Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.

• Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views. 

• Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.

• Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.

Personal Skills and Attributes:

• An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.

• An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.

• A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.

• A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.

• Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.

• A high level of literacy and communication.

• A high level of numeracy and ability to analyse data.

• Strong leadership attributes to build engagement and performance with the team.

• Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.

• Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our jobs page). 

What you’ll do
 

As International Partnerships Lead for the Middle East, Africa and Europe, your role is to provide world class customer service and support to over 250 international schools from around the world. You will build and maintain excellent working relationships with your partner schools, supporting them to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful. 

You will cover the Middle East and Africa, with possible opportunities for international travel for school visits or conferences once a year.

Your key responsibilities will include:
 

• Being the first point of contact for our international partner schools in the region. 

• Working with your partner Area Manager to improve Unifrog engagement across the region and making sure schools are making the most of the platform.

• Monitoring, auditing and analysing usage across partner schools, identifying schools that need additional support to use the platform effectively.

• Provide resources and strategies to partner schools to maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.

• Delivering targeted training sessions for partner schools via workshops and webinars. This could be a video meeting with a counselor, a webinar with lots of teachers attending from around the world; or an in-person visit to one of our partner schools subject to travel restrictions.

• Onboarding new schools that join us. You will make sure that they are properly set up on our platform and have a strong plan in place so that they and their students can get the most out of Unifrog.

• Responding to queries and troubleshooting issues and providing on-the-spot support via phone, email and video calls.

• Proactively working to foster a sense of community amongst our Unifrog partners.

What we’re looking for
 

• Strong communication skills – ability to articulate ideas clearly and concisely over email, phone and on video calls.

• Track record of excellent relationship management and customer service.

• Active listening and objection handling skills.

• Problem-solving skills and the ability to find solutions to queries independently.

• Confident working independently but happy to ask for support when it’s needed.

• Extremely well organised, with a keen attention to detail.

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in. 

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love building relationships, and you’re an energetic person who is willing to learn, then we’d love to hear from you.

Working together

You’ll work alongside the Area Manager for your region as well as colleagues in our International Partnerships team and the wider International schools team. You’ll be line managed by our International Partnerships Manager (London-based).

Benefits

On our jobs page you’ll find a full list of the benefits we offer our team, including:

• Mission focussed
  
  Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.

• Growing company
  
  Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Growing individually
  
  Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Have impact
  
  Influence the company’s direction: we love to promote great ideas, wherever they come from.
   

Key details

• UK salary: £38,332 per annum plus team commission (OTE: £43,000). 

• HK salary: HKD 32,007 per month,  plus HK living allowance (HKD 5,670 per month) and commission (OTE: HKD 41,575 per month). 

• Grade B.

• Full-time.

• 28 days paid holiday per year (plus bank holidays).

• If UK based, normal working hours are 8am - 4pm, Monday to Thursday, and 8am - 3.30pm on Friday. (Sometimes you may be required to start earlier or finish later). 

• If Hong Kong based, normal working hours are 10am to 6pm Monday to Thursday, and 10am to 5.30pm on Friday. (Sometimes you may be required to start earlier or finish later).

• Work remotely in the UK or flexibly from our London office, or remotely in Hong Kong or flexibly from our Hong Kong office.

• Start date: as soon as possible, though we will be flexible for the right candidate.

• If you require reasonable adjustments, or want to discuss any details about the role before applying please contact our recruitment lead (contact details on our jobs page)

• We can only consider candidates who have the right to work in the UK or Hong Kong.

Application process

• Deadline: 10:00 (BST) on Monday 22nd June 2026.

• Stage 1: Application form (~1 hour)

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

i.  With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Tell us about a time when you had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

• Stage 2: Phone task (15 minutes)

• Stage 3: Video call interview (1 hour)

• Short demonstration of a Unifrog tool (resources will be provided) (10 minutes)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 minutes).

• Phone interviews will be held throughout the application window. Video call interviews will be held w/c 29th June 2026.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

• Please note, we compare all answers to an AI-generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring. You can find more details and our full policy on AI on our Unifrog jobs page.

Inclusion and diversity at Unifrog

• How we communicate

Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• Embedded EDI

As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• Recruitment processes

To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.