Policy development jobs

Location: Based at the CA1066 office in St Leonards-on-Sea, with regular working from other local Citizens Advice offices across the county.

Training: Training can be provided to a candidate who demonstrates relevant prior experience or transferable skills.

Citizens Advice 1066 is seeking a Money Advice Caseworker to join our specialist team. This permanent role is vital for helping people resolve complex debt issues, contributing directly to our charitable mission of relieving poverty and distress.

Key Casework Responsibilities:

• Provide full money advice casework, including calculating, negotiating, drafting correspondence, and making phone calls to act on behalf of the client.
• Negotiate with third parties and creditors as appropriate.
• Ensure income maximisation by checking and assisting with the take-up of appropriate benefits.
• Manage cases according to the Citizens Advice Quality Standard and Financial Conduct Authority (FCA) Guidelines.
• Maintain accurate case records for continuity, statistical monitoring, and reporting purposes.

About CA1066

We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.

Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Our community sponsorship work fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme. 

About

This is a rare opportunity to combine strategic leadership, policy influence, and grassroots impact. As Head of Community Sponsorship, you’ll be at the forefront of one of the UK’s most inspiring community movements. Citizens UK played a pioneering role in bringing community sponsorship of refugees to the UK and now leads national programmes helping hundreds of people find safety, belonging, and a new start.

You’ll oversee national delivery of our sponsorship work, manage a talented cross-functional team, and shape the future of the UK’s refugee resettlement system. From working with community organisers and local groups to engaging senior policymakers and funders, your leadership will help grow a movement that places compassion, collaboration, and lived experience at its heart.

We’re looking for a mission-driven leader who can think strategically, build partnerships, and inspire others, someone who believes that ordinary people can achieve extraordinary things when they act together. If you’re ready to help shape the next chapter of the UK’s refugee welcome story, we’d love to hear from you.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis, it called for a Canadian-style scheme in 2015, which led to the UK government launching its own programme in 2016. Citizens UK was instrumental in shaping the policy and later established the Sponsor Refugees programme in 2017 Through training, advocacy, and coordination, it has helped hundreds of local groups welcome refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots mobilisation with national advocacy to build a sustainable, community-led model of refugee resettlement. 

Main Responsibilities 

As Head of Community Sponsorship at Citizens UK you will lead the complex strategic and operational delivery of the Sponsor Refugees programmes. This currently includes funded work to deliver a second phase of the Communities for Afghans programme to welcome 125 Afghan refugees as well as oversee the development of influencing work around the UK Government’s forthcoming sponsorship reform agenda. The post-holder will oversee a cross-functional team, ensuring that goals around refugee resettlement, host and sponsor recruitment, and strategic partnerships are met. This includes managing project performance through effective monitoring and evaluation, aligning operations with the organisation’s business plan, and integrating teams to deliver impactful results. The role also involves coordinating outreach to grow the network of hosts and community sponsorship groups, while embedding refugee voices in strategic planning and promoting meaningful community engagement. 

In addition to project leadership, the Head of Community Sponsorship will drive organisational development by fostering collaboration, developing sustainable funding strategies, and ensuring alignment with Citizens UK’s broader migration and transformation goals. They lead relationship management with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning staff management, communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and sustaining its national impact. 

Working as the Head of Community Sponsorship for Citizens UK, initially reporting to the Director of Communications and External Affairs, your main responsibilities will include: 

Contribute to Citizens UK and Project Strategic Objectives 

• Demonstrate ability to initiate and lead large-scale, national-level community sponsorship programmes that reflect and advance Citizens UK’s mission. 

• Develop and implement strategic approaches that integrate community organising with refugee resettlement policy influence. 

• Build and grow innovative that centre lived experience and drive systemic impact. 

Build and Manage Projects & Achieve Work Targets Effectively 

• Oversee multiple complex projects with national reach, ensuring targets on refugee resettlement, host recruitment, and strategic partnerships are achieved. 

• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals. 

• Establish systems for performance tracking, evaluation, and continuous improvement across project streams. 

Learning, Expertise, Wellbeing & Inclusion 

• Lead the team in learning and reflective practice, ensuring up-to-date expertise on sponsorship policy, refugee needs, and civic engagement models. 

• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects. 

• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks. 

Develop and Manage External Relationships 

• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), delivery partners and civil society institutions. 

• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader. 

• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions. 

Communications 

• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums. 

• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership. 

• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly. 

Develop and Manage Internal Relationships 

• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures. 

• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK teams. 

• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives. 

Generate Income and Resources 

• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work. 

• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors. 

• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D) 

Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D) 

Experience 

Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E) 

Demonstrable track record of strategic leadership in a charity or community-focused setting (E) 

Experience of managing cross-functional teams to deliver against ambitious organisational goals (E) 

Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E) 

Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D) 

Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E) 

Key skills and knowledge 

Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E) 

Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E) 

In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E) 

Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E) 

Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E) 

Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E) 

Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E) 

Personal qualities & values 

A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E) 

Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E) 

Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E) 

Committed to embedding refugee leadership and lived experience into programme design and delivery (E) 

Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E) 

Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E) 

Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E) 

Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life

HOME-START HILLINGDON (HSH)

Co-ordinator (Full-time)

We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.

Purpose of the Role

Manage and support a caseload of volunteers to empower vulnerable families in giving their children the best start in life, occasionally providing direct support.  Contribute to volunteer recruitment, training, development, and the effective day-to-day operation of the organisation

Key Responsibilities. As a HSH Co-ordinator you will:

• Carry out initial home-visits and support families to set and monitor goals
• Match volunteers with families according to need and capacity
• Assess the suitability and complexity of referrals, liaise with referrers for additional information, and support onward referrals
• Supervise an appropriate caseload of volunteers and enable them to support families
• Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
• Contribute to the delivery of the Volunteer Preparation Courses
• Contribute to recruiting, selecting and preparing suitable volunteers
• Support the evaluation of the impact of HSH’s volunteering programme and family support
• Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health Teams, Midwifery, IAPT, Perinatal Teams, Health Visiting and other groups

 You will need to be a car owner/driver

Closing Date:  Monday 17th November at 9am  Interview Date: Monday 1st December

(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)

It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.

 Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

At Global Witness, we’re on a mission to shift the balance of power from the polluters profiting most from the climate emergency to the people most adversely affected.

We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable that enable corporate abuses of power that harm people and planet.

We are all determined and confident that together we can secure a better tomorrow for everyone. If you are inspired to join us as we investigate and expose abuses of power, tell the stories the world needs to hear and campaign for systemic change, we would love to hear from you.

About the role

As Director of Fundraising, you will lead the strategy to grow and diversify our income, building on our existing generous donor base and creating a compelling case for support that attracts new philanthropic partners in the UK, US and internationally.

You will also help us connect fundraising with our public outreach, building communities of support and inspiring funders and the public to stand with us.

As an active member of the senior leadership team, you foster a culture of respect and excellence that empowers our staff to be the best that they can be.

About you

We are looking for an experienced leader who combines bold strategic vision with practical drive, who can build trusted relationships across sectors and geographies, and who will empower and inspire a talented team. You will have a successful track record of delivering income growth, most likely within an international non-profit setting.

A deep understanding of human rights and/or climate issues is highly advantageous, though we also welcome exceptional fundraisers from other campaigning environments who bring a deep personal commitment to our mission.

You will be a courageous, kind and inclusive leader who thrives in collaborative environments and who knows how to build a culture of excellence, accountability and reward.

Working for Global Witness

Global Witness has a talented team of people worldwide with offices in London, Washington DC, and Brussels. We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas, and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation, or identity.

We offer an excellent benefits package including a competitive salary and 25 days annual leave (excl. Bank Holidays). We also offer healthcare insurance, wellbeing days and policies to support you during key life events.

We are currently in the first year of a shorter working week pilot where everyone works 30 hours Monday to Thursday, with Friday off with no impact on full time salary. We operate a hybrid working model which requires at least 2 days in the office.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

Job Title: Fostering Recruitment Officer

Salary: £26,854 per annum salary (increasing to £29,838 in 18 months) + £750 per annum Homeworking Allowance

Hours & Contract: 35 Hours per week with some evening and weekend working - Permanent Contract

Location: Homebased in West Midlands, within reasonable travelling distance of Walsall and/or West Bromwich

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

The Fostering Recruitment Officer will have a varied and interesting role working flexibly, including evenings and weekends, organising a variety of events, peer support groups, and promotional opportunities amongst local communities. Building relationships and communicating on the fostering process, the post holder will work closely with the West Midlands Team, existing foster carers and children and young people to promote the variety of services and benefits TACT provides to carers that contribute to making a positive difference to the outcomes for the young people and children in our care. 

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT,apply now.  

Overall Duties of the Fostering Recruitment Officer will include:

• Working collaboratively with the team to progress fostering enquiry management
• Support community recruitment activity to create a consistent pipeline of carer applicants
• Facilitating a smooth application and assessment process for potential foster carers
• Undertaking essential admin relating to record keeping, creation of data for analysis, evidence for measuring objectives
• Creative contribution to innovation and improvement of strategies and local recruitment activities
• Maintaining an understanding of regulations and requirements for provision of foster care services
• Working flexibly, including evenings and weekends, and travelling throughout the area

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

This is a homebased role with the requirement for frequent travel across the West Midlands Area to travel to face-to-face events, team meetings, training and team wellbeing events.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Sunday 9th November 2025

Interview Date: Thursday 20th November 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation.  We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.  
 

Job Purpose:

Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending.

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy and support to a caseload of women in contact with, or at risk of being in contact with the criminal justice system.
2. Undertake risk and needs assessments and co-producing bespoke support plans with women across the nine pathways to reoffending.
3. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
4. Champion the core values of Women in Prison, including social justice and feminism in all internal and external communications, articulating their importance to the work we do.

For the full list of responsibilities, please download the recruitment pack.

At Working Options, we are keenly aware that talent exists in all parts of society, and yet opportunities are not available to all. We aim to help all young people in the UK to transform their career and life chances. In 2024 we delivered in-person activities for 73,000 young people and engaged 2.5 million with digital content. We are proud of the impact our small, dedicated team has, and we can only achieve this success with committed volunteers, schools and funding partners who value the services we offer.

We were founded in Luton in 2012, and in 2024 following a generous grant from the Moondance Foundation we launched our work in Wales. So far, we have supported 20,000 Welsh students in a quarter of Welsh secondary schools. By 2029 we aim to be working in all state secondary schools across the country.

We are looking for a strategic lead to take our work in Wales to the next level. With oversight of our Wales Accelerator, the postholder will develop relationships with funders, media, government, and other key players to open doors for our work across Wales. You will listen and respond to local needs to direct our operational work on the ground.

Success in this role will be measured by our increased profile, new partnerships and income secured to ensure the long-term financial sustainability of our work in Wales.

We are flexible about whether this is a full-time or part-time position. The postholder will work closely with me and our Trustees, our key Advisors and Ambassadors (high-profile and well-connected individuals from a range of sectors), as well as our Head of Programme and delivery team for Wales. Your contribution to our work will be critical to our success, maximising the number of businesses, individuals and schools joining our movement to help all young people in Wales achieve career success.

Sue Maskrey
Chief Executive

_______

Yn Working Options, rydym yn ymwybodol iawn bod talent yn bodoli ym mhob rhan o'r gymdeithas, ac eto nid yw cyfleoedd ar gael i bawb. Ein nod yw helpu holl bobl ifanc y DU i drawsnewid eu cyfleoedd gyrfa a bywyd. Yn 2024, fe wnaethom gyflwyno gweithgareddau wyneb yn wyneb i 73,000 o bobl ifanc ac ymgysylltu â 2.5 miliwn gyda chynnwys digidol. Rydym yn falch o'r effaith y mae ein tîm bach, ymroddedig yn ei chael, a dim ond gyda gwirfoddolwyr ymroddedig, ysgolion a phartneriaid ariannu sy'n gwerthfawrogi'r gwasanaethau a gynigiwn y gallwn gyflawni'r llwyddiant hwn.

Fe'n sefydlwyd yn Luton yn 2012, ac yn 2024 yn dilyn grant hael gan Moondance Foundation fe wnaethom lansio ein gwaith yng Nghymru. Hyd yn hyn, rydym wedi cefnogi 20,000 o fyfyrwyr Cymreig mewn chwarter o ysgolion uwchradd Cymru. Erbyn 2029 ein nod yw bod yn gweithio ym mhob ysgol uwchradd y wladwriaeth ledled y wlad.

Rydym yn chwilio am arweinydd strategol i fynd â'n gwaith yng Nghymru i'r lefel nesaf. Gyda goruchwyliaeth ein Cyflymydd Cymru, bydd deiliad y swydd yn datblygu perthnasau gydag arianwyr, y cyfryngau, y llywodraeth, a chwaraewyr allweddol eraill i agor drysau ar gyfer ein gwaith ledled Cymru. Byddwch yn gwrando ar ac yn ymateb i anghenion lleol i gyfeirio ein gwaith gweithredol ar lawr gwlad.

Bydd llwyddiant yn y rôl hon yn cael ei fesur yn ôl ein proffil cynyddol, partneriaethau newydd ac incwm a sicrheir i sicrhau cynaliadwyedd ariannol hirdymor ein gwaith yng Nghymru.

Rydym yn hyblyg ynghylch a yw hon yn swydd amser llawn neu'n rhan-amser. Bydd deiliad y swydd yn gweithio'n agos gyda mi a'n Hymddiriedolwyr, ein Hymgynghorwyr a'n Llysgenhadon allweddol (unigolion proffil uchel â chysylltiadau da o ystod o sectorau), yn ogystal â'n Pennaeth Rhaglen a'n tîm cyflawni ar gyfer Cymru. Bydd eich cyfraniad at ein gwaith yn hanfodol i'n llwyddiant, gan gael y nifer uchaf o fusnesau, unigolion ac ysgolion i ymuno'n mudiad i helpu holl bobl ifanc Cymru i gyflawni llwyddiant gyrfa.

Sue Maskrey
Prif Weithredwr

Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Advocacy and Regulatory Engagement Lead.

Consumers International unites over 200 member organisations in more than 100 countries. Together, they work to protect and empower consumers everywhere, championing their rights and ensuring their voices shape products, policy and practice.

In this newly created position, you will play a lead role in one of the world’s most innovative global programmes on fair digital finance. Working closely with consumer associations, regulators, policymakers and global partners in the digital finance ecosystem, and with a focus in low- and middle-income countries, the Lead will ensure that the voice of consumers informs digital finance reform.

As Advocacy and Regulatory Engagement Lead, your role will be to drive impactful policy and regulatory engagement under the Fair Digital Finance Accelerator. You will shape and implement advocacy strategies targeted at financial services regulators to strengthen consumer protection and resilience in digital finance, particularly in instant interoperable payment systems.

Representing the organisation in high-level forums, you will also champion innovation in consumer advocacy and ensure tangible impact in markets around the world. Your experience will combine political acumen, relationship-building skills and a network mindset, and you will be able to talk to stakeholders in the Financial Inclusion space with confidence.

Your experience;

• Proven experience in advocacy, government relations or public policy (ideally in financial regulation, consumer protection or digital policy).
• Demonstrated ability to influence regulatory or policy change in partnership with civil society or multistakeholder coalitions.
• Strong understanding of regulatory processes in low- and middle-income contexts and familiarity with digital finance ecosystems.
• Excellent relationship-building and networking skills, with experience facilitating collaboration across diverse stakeholders. Bringing in and utilising your connections with stakeholders in this space is highly desirable.

There is a unique opportunity to shape the role, and run with your ideas, therefore it is well suited to a pro-active self-starter, someone who is highly detail oriented and with strong project management skills.   

- Salary: £45,000

- Full-time hours, 3 year FTC.

- This is a remote based role. Drawn to candidates living in European and East African time zones, to be able to effectively work with their team. There is no office, however, if you are London based, there is an option to meet at a co-working space weekly.

To apply, please submit your up-to-date CV by 09:00 (UK time) on Friday 7^th November 2025.

Please note that only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

About Dreams Come True

We deliver moments of magic with lasting impact to children living in poverty who have a serious illness, disability, or life-limiting condition. We are the only wish granting charity focused solely on children living in social deprivation in the UK.

About the Role

Dreams Come True is seeking an ambitious, strategic and highly skilled Head of Fundraising to lead and expand its income generation and manage and drive a high performing team. This senior role prioritises the development and delivery of an ambitious major donor and individual giving strategy - cultivating, stewarding, and upgrading supporters, including high-net-worth individuals and regular donors. Reporting directly to the CEO and working closely with the Senior Leadership Team, you will diversify income streams, maximise philanthropic support, and ensure the charity's long-term sustainability whilst leading, managing, motivating and inspiring the team.

Key Responsibilities

• Develop and implement a growth-oriented fundraising strategy, with a strong focus on major donor fundraising and individual giving (regular giving, donor journeys, legacy giving).
• Build a robust pipeline of major donors, personally managing relationships with high-value supporters, cultivating new prospects, and maximising lifetime value through tailored stewardship.
• Oversee the design and execution of engaging campaigns and supporter journeys for individual and legacy donors.
• Direct and support building other fundraising streams (trusts & foundations, events, digital, community), setting ambitious yet achievable income targets.
• Monitor, analyse, and report on fundraising performance, using data-driven insights to identify opportunities and refine approaches.
• Inspire, manage, and develop the fundraising team, fostering a culture of collaboration, high performance, and innovation.
• Ensure policy, governance and compliance with all relevant fundraising legislation and sector regulation.
• Represent the charity in external meetings, building networks and leveraging senior volunteers and Trustees to extend philanthropic reach.
• Translate complex beneficiary needs into compelling cases for support, proposals, and stewardship reports that resonate with donors and partners.

Person Specification

Essential:

• Demonstrated success in major donor fundraising, including personally securing substantial gifts (five and six figures); proven ability to build from scratch, cultivate and maintain relationships with high-net-worth individuals.
• Proven expertise in individual giving, including donor journeys, donor retention and engagement, and developing bespoke campaigns.
• Strong leadership skills, with a track record of building, motivating, and developing high-performing fundraising teams.
• Up-to-date understanding of the fundraising compliance environment (Fundraising Regulator's Code, GDPR, PECR).
• Outstanding communication, negotiation, and presentation skills, both written and verbal.
• Analytical mindset and the ability to use data to inform strategy, track performance, and drive growth.
• Creative approach to stewardship, recognising, thanking, and meaningfully involving supporters at all levels.
• Passion, resilience, and integrity aligned with the charity’s mission.
• A recognised fundraising qualification (e.g. Certificate/Diploma from the Chartered Institute of Fundraising or equivalent).
• Inspiring and experienced team leader.

Desirable:

• Experience with innovative donor engagement, digital tools, and CRM/database systems.
• Background in a similar scale or mission-driven UK charity.

How to Apply

Apply by submitting a CV and covering letter via CharityJob.

Job Purpose 

The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.  

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. 

Key Tasks 

• Act as the first point of contact for all referrals over the weekend across both hospitals. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available. 

• Collect feedback from service users and upload to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the manger at discharge planning and other meetings as required. 

• Support hospitals to improve the patient’s experience of the discharge process. 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line support services over the weekend

• Provide occasional cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

• Arranging access visits to service user’s homes. 

Administration 

• Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

• Experience of conducting assessments and risk assessments. 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

Skills/Attributes
Essential

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs. 

Additional Information 

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role. 

• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management. 

For over 100 years, we have been the co-operative and trade union supported uniformed youth organisation, pledging to educate for social change and span the world with friends.

We are seeking someone to join our small but dedicated team, supporting the growth of our residential centres and leading our finance function. This role will work closely with our dynamic senior managers, focusing on financial planning, forecasting, and sustainable growth.

A background in charity or small business finance is essential, and experience in the holiday sector, youth hostels or residential centres would be highly desirable. This is an opportunity to help a children’s charity continue to change lives through co-operative education and international friendship.

Why join us?

• Be part of a historic moment as we mark 100 years of co-operative youth-led social action.

• Be within an organisation with a passionate, values-driven community.

• Work in a role that makes a difference to young people’s lives and futures.

Other benefits include: working from home allowance, flexible working, Employee Assistance scheme, all equipment provided, training budget available, Union recognition agreement, dedicated staff representatives, Up to 5% pension contribution, 28 days annual leave + Bank Holiday entitlement (pro rata), staffing policies which go beyond the statutory minimum.

Closing date: 9am Monday 3rd November 2025

Woodcraft Folk is committed to increasing and widening participation in all of its activities and proactively seeks to attract a diverse workforce. We actively encourage applications from people of all backgrounds, particularly those underrepresented in leadership roles in the charity sector. Woodcraft Folk contributes to the annual Race Report and is a Disability Confident employer. 

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025

First Stage Interviews: 26th November 2025

Second Stage Interviews: TBC

Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.

Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.

Essential Criteria
To be successful in this role you will need:

• Experience in an administrative role 
• Experience of handling large volumes of data accurately, within a fast-paced environment
• Experience in customer service role with set targets and data management 
• Demonstrate the ability to be flexible and change priorities within short time frames 
• Excellent organisational and prioritising skills to support an ever-changing workload 
• To be able to confidently communicate through all communication methods to multiple stakeholders
• Exceptional attention to detail 
• Calm and professional, especially when dealing with emotional situations 
• Excellent IT and administration skills including experience in processing/inputting data and MS Office 
• Ability to work on own initiative without supervision 
• A personal commitment to and understanding of equal opportunities 
• Experience in using CRM systems 

Personal Qualities

• Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders 
• Strong empathy with wish families understanding that each child is an individual and may have needs 
• The ability to be able to build strong relationships
• Maintain high levels of attention to detail 
• Ability to remain calm under pressure 
• Punctual and reliable 
• Friendly, courteous and professional 
• Be motivated to always support the charity and its objectives

Key Responsibilities:
Referral Enablement

• Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
• Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
• Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
• Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
• Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
• Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
• Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
• Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.

Stakeholder Communication

• Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
• Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.  
• Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
• Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.

Systems and Processes:

• Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
• Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
• Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
• Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.

Safeguarding and Data Governance:

• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
• Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
• Raise safeguarding concerns and complete relevant internal procedure

Working closely with our Directors and Senior Management Team, you will lead the effective management of 10GM’s finances, systems, HR, and contracting. This is a pivotal role at the heart of the organisation, ensuring we remain financially robust and operationally sound.

A substantial part of this role will focus on maintaining strong financial operations and compliance, while also overseeing the systems and processes that enable our staff and partners to deliver effectively. You will also play a key role in supporting sustainability and growth by contributing to budgets, forecasts, and new business development

You will need to be a self-starter with excellent financial management skills, strong attention to detail, and the ability to balance multiple priorities. You will also need excellent organisational and communication skills, and a good knowledge of compliance and governance within the VCSE sector.

• £42,839 per annum FTE. (NJC Scale Point 32).
• Full time, 37 hours per week (less than full time may be possible, through negotiation).
• Permanent (subject to funding).
• This is a hybrid role. Though you can work from home most of the time, you'll regularly be required to travel across Greater Manchester. 
• The closing date for applications is 09.00am, Thursday 6 November 2025.
• We plan to hold interviews during the week commencing 10 November 2025.

As a member of the 10GM team, you’ll benefit from:

• Flexible working opportunities
• A friendly and supportive culture
• Travel expenses paid within Greater Manchester
• Ongoing professional development
• 7% pension contribution (1% contribution by the employee)
• 25 days’ annual leave (Plus 8 bank holidays)
• Work with a large, diverse team committed to social justice.

To apply for this position, you’ll need to submit an up-to-date CV and a supporting statement that describes how you meet the “what you’ll need to have to be appointed” elements of the person specification.

Read more and find out where to submit your application by reading the role description.

Job Title: Philanthropy Lead  

Location:    Hemel Hempstead (Charity Office), Watford & Hybrid where agreed

Salary:   £37,000 FTE. DBS checks are required.

Job Type: 14 hours per week, permanent

About us:

Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.

Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.

We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.

About the role:

Playskill are looking for a Philanthropy Lead to grow our corporate and donor income.  This is a vital role in securing sustainable funding to our therapy services and family programmes.

You will be responsible for:

- Building high value partnerships with High Net Worth individuals.

- Developing and introducing innovative corporate fundraising initiatives.

- Working with the Community and Events Manager to secure sponsorship and team participation for our flagship Golf Day and other events.

Skills and Experience Required:

· Minimum 2 years’ experience in a similar fundraising role.

· Proven ability to secure High Net Work donations

· Excellent relationship building and stewardship

· Experience using a fundraising database

· Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection

· Confident IT use, including Microsoft Office

· Strong communication, empathy, numeracy, and administrative skills

Diversity statement:

Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Deadline for applications:  31st October
Interview date: TBC

Interview location: Hemel Hempstead