Referral centre advocate jobs in City of london, greater london
Harris Hill is delighted to be working with Citizens Advice Westminster to recruit its new Chief Executive Officer.
Citizens Advice Westminster provides free, independent, confidential and impartial advice and information to local residents, some of whom are the most vulnerable in society. We value diversity, promote equality and challenge discrimination.
We work with local community organisations to make a difference to the lives of people in Westminster through advice, research and campaigning. Citizens Advice Westminster delivers a high quality, agile advice service which reflects the issues and needs of our communities, and which puts clients first.
As Chief Executive, you will:
•Lead and manage the work of Citizens Advice Westminster in its mission to improve the lives of residents through delivery of a comprehensive information, advice, and casework service across the City of Westminster.
•Collaborate with the Board of Trustees to shape the organisation’s strategy, direction, and policies.
•Provide a strong and influential voice for Citizens Advice Westminster as the ‘public face’ of the organisation.
If you are inspired and excited by what Citizens Advice Westminster does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £67,991 p.a. (The salary is on a progressive pathway)
Contract: Permanent / Full-time
Location: The Stowe Centre, 258 Harrow Road, London W2 5ES
How to apply:
Please review the Recruitment Pack for further information about Citizens Advice Westminster, the CEO position and for details on how to apply.
Closing date for applications: 9am Friday 20th February 2026
Both Citizens Advice Westminster and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IDVA - Harmful Practices to play a pivotal role in our Domestic Abuse and Sexual Violence Support Services in Newham, London
Sounds great, what will I be doing?
This role, open to female applicants only under Section 7(2) (b & e) of the Sex Discrimination Act 1975, involves delivering advocacy and intensive support services to all genders and non-binary survivors of domestic abuse, particularly those experiencing harmful practices. The post holder will work across hospital, healthcare, and community settings, acting as a single point of access for survivors at all risk levels. Key responsibilities include conducting DASH risk assessments, developing individual safety and support plans, providing crisis intervention, and ensuring high-risk survivors are represented through the MARAC process. The role also requires close collaboration with healthcare professionals, supporting them in managing disclosures, and ensuring survivors are connected to legal, housing, and welfare support as needed.
The advocate will play a vital role in improving outcomes for survivors, aiming to increase their safety, confidence, and quality of life. They will develop and review person-centred support plans, make safeguarding referrals, and attend relevant forums and committees. Accurate case recording, participation in supervision and training, and engagement in service co-production with survivors are essential components of the role. As a representative of Hestia, the postholder will maintain strong multi-agency partnerships, uphold service standards and confidentiality, and embody Hestia's values in all aspects of their work.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The ideal candidate will have extensive experience supporting survivors of domestic abuse and gender-based violence, with specific expertise in addressing harmful practices. This includes experience in risk assessment, developing safety and support plans, working within multi-agency settings, and delivering specialist domestic abuse training to professionals, particularly in healthcare environments. The candidate should also have a strong background in service user involvement and co-production, demonstrate the ability to remain calm and resilient under pressure, and be proficient in using computer-based systems for accurate case recording.
In terms of skills and knowledge, the candidate must possess a deep understanding of the impact of domestic abuse and harmful practices on survivors and their children, as well as the legal, housing, and welfare systems relevant to their needs. They should be capable of working non-judgmentally and in an empowering way, have a strong grasp of safeguarding protocols, and experience in the MARAC process. Additionally, they must demonstrate excellent communication, interpersonal, and time management skills, and the ability to evaluate training impact and apply learning to improve service delivery.
When will I be working?
This is a part time role, you will be required to work 4 days per week between the hours of 10am - 4.20pm
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Age UK Westminster is delighted to offer a new role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.
The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.
This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.
Closing Date: 30th April
Please specify which language you can speak in addition to English (Arabic, Somali or Bengali).
The client requests no contact from agencies or media sales.
About Woman’s Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
Background
The lack of recognition of domestic abuse as a mental health issue within the NHS leads to delayed and inadequate support for survivors. This gap in understanding and response often result in survivors only being able to access and receive appropriate care when their mental health deteriorates to the point of requiring secondary mental health services (Women’s Aid 2021). Meta analysis suggests that CBT, one of the NHS’s most prescribed approaches for mental ill-health, is not the best approach for domestic abuse survivors as it does not recognise and take into account the external factors and dynamics of abuse, specifically power and control, the role of the perpetrator and the resulting trauma for the survivor.
In March 2025, WT published its first major report, ‘Living Without Hope’ which consolidates existing and increasing academic, government and sector research demonstrating the significant impact of domestic abuse on women’s mental health. Outlining the current agency responses at national, regional and local levels and the gaps in provision; the report also makes recommendations for change and improvement across the VAWG and health sectors.
Building on the research highlighted in our ‘Living Without Hope’ report, WT has secured funding to work with key stakeholders in the Royal Borough of Kensington and Chelsea to examine the links between domestic abuse and mental health, the specific experiences of Arab and Moroccan women and their access to safe, appropriate services that meet their needs.
About the Role
We are seeking an experienced arts-based therapeutic facilitator to deliver creative workshops for mothers who have experienced domestic abuse and their children aged 5-12.
The workshops use creative and expressive activities to support emotional regulation, strengthen mother-child relationships, and aid recovery from trauma. Sessions are delivered in a group setting and designed to be flexible, inclusive, and responsive to participants’ needs.
This is a sessional role, ideal for practitioners seeking flexible work alongside other clinical, therapeutic, or creative practice.
Contract & hours: Variable hours, up to 37 workshops per year. Sessional/fixed-term contract (subject to funding).
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.