Relationship development manager jobs in London

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We’re looking for a strategic and dynamic marketing leader who is an expert at inspiring support and significantly growing income through Individual Giving or Direct Marketing programmes. The Head of Supporter Experience and Marketing is an exciting new role at Mary’s Meals UK, driving income and deep support for our school meals programmes through the development of warm supporter communications and excellent supporter care.​​

​The role will lead a newly formed team, therefore the successful candidate must have a brilliant track record of managing, inspiring and empowering teams to build a strong culture and create momentum against key objectives. You are someone who cares deeply about the people you lead and believe that how things are done is just as important as the end results.​​

The core focus is to lead the creation of holistic and dynamic supporter journeys, in collaboration with Growth and Partnership and Creative Communications colleagues, that deepen the connection with our supporters, reinforces the impact of their support, and builds lifelong support.​

In the marketing space, you’ll oversee the strategic direction and impact of our email and direct mail communications, with a focus on generating income, strong ROI and engagement. ​The Head also leads the Supporter Experience (supporter care) team who enhance supporter retention and satisfaction by ensuring supporters can easily contact Mary’s Meals, receive a warm and personal experience that aligns with the Mary’s Meals values, and process and acknowledge donations effectively.​​

We’re looking for an energetic leader who thrives on working in a fast-paced environment, juggling multiple priorities while always keeping an eye out for incredible opportunities to grow supporter income and engagement. ​​

Innovative, agile and entrepreneurial – you’ll ensure that growing Mary’s Meals’ mission with urgency and passion, remain central to all Supporter Experience and Marketing work, while remaining true to our values and mission.​
 

Please follow instructions on the Charity Job website and you will be redirected to our website.

Applicants must hold full right to work in the UK.

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Wednesday, 18 March 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Safeena is the UK’s first Muslim Cancer Support Network. We are entering a pivotal phase of growth as we transition from a volunteer-led initiative into a professionally governed, nationally scalable charity.

We are seeking an exceptional Head of Transformation to lead this organisational step-change.

The Role

You will drive transformation across governance, systems, culture and delivery. Working closely with the Board and senior stakeholders, you will build the operational infrastructure required to scale Safeena’s three-pillar model:

• Patient-centred faith-sensitive support

• Healthcare navigation and advocacy

• Community awareness and stigma reduction

You will ensure Safeena becomes compliant, data-driven, financially sustainable and ready for national expansion.

Key Responsibilities

• Lead organisational development, governance and risk management

• Embed safeguarding, GDPR and quality assurance systems

• Build and oversee operational systems (CRM, reporting, dashboards)

• Strengthen partnerships with NHS, mosques and community partners

• Support income generation and long-term sustainability

• Develop a high-performing, accountable culture

About You

You will bring:

• Proven experience delivering organisational transformation

• Strong governance, compliance and risk oversight expertise

• Experience building systems and infrastructure in a growing charity

• Financial literacy and strategic planning capability

• Exceptional stakeholder and partnership management skills

• A commitment to equity and culturally competent service delivery

Experience within the charity, health or community sector is desirable.

This is a rare opportunity to shape the future of a nationally significant, faith-sensitive cancer support network addressing health inequalities across the UK.

#Transformation #Change

This role represents an opportunity to make a real difference to anti-poverty work at QSA and in the UK more broadly. Communications are increasingly central to developing our impact, and our intention is to generate more high quality, moving content that showcases:

• The deep impact of the support provided by QSA to people living on a low income or experiencing homelessness. Our services are created to fill ‘niches’ – the support people tell us that they need and is not being provided elsewhere. We aim to help people find dignity, comfort, connection and peace.

• The support provided by 4in10, London’s child poverty network hosted by QSA, and the impact of its collective action.

• Our campaigning and research work – and the changes it can bring about in policy and practice, with the goal of reducing poverty and alleviating its effects.

You will be helping thousands of people to access QSA’s life-changing services; to find resonance and community in our communications; to support life-changing anti-poverty work; to get involved in campaigns that move the needle; and more.

At QSA our values guide us to deliver services with compassion and dignity, and they also guide us in our workplace. Our small team is mutually supportive, conscientious and deeply committed to the aims of our work.

This role will involve building relationships with an extremely broad range of people, with a very strong focus on the people who participate in our services. An ethical storytelling approach is at the heart of QSA’s communications. Putting this into practice will involve bringing stories forward in deep collaboration with storytellers; with empathy, integrity, authenticity, and a commitment to amplifying voices that can go unheard. We want people to feel in control of how their stories are shared, as much as we want people to be moved by content that engages and inspires.

The communications officer role also involves many of the ‘bread and butter’ tasks of an effective communications function: content production, analytics, social media management and so on. We are currently in the midst of a full-scale overhaul of the QSA website.

More important than coming with experience in every part of these duties, however, is a curiosity and enthusiasm to learn and take on healthy challenges (in which we aim to give you the support you need); as well as a flair for getting to the heart of the story – not only in the content itself, but also in understanding the bigger picture of our communications and our direction of travel together.

Purpose of role

To develop the communications output of QSA across all platforms, supporting delivery of the aims of QSA’s organisational and fundraising & communications strategies. To centre QSA’s communications work in an ethical storytelling approach.

Duties & responsibilities

1. To contribute to a plan and timetable for QSA’s communications work. 
2. To uphold clear protocols on how we gather and share stories and impact, to hold ourselves to the highest standards around ethics and wellbeing.
3. To work in the community and across all QSA’s services, to get to know the people who access them, sensitively inviting people to share their stories or consent to photos. 
4. To compile and share ethical and compelling storytelling content across a range of media. 
5. To co-manage all of QSA’s communications platforms including social media (including community management), email marketing and website. 
6. To generate and publish regular digital communications and fundraising content (including video, audio and copy), across our owned and shared platforms, and printed materials. 
7. To pull together content into regular email briefings for QSA’s supporters and donors. 
8. To provide communications support to the wider QSA team. 
9. To engage with other QSA teams about website content, being responsible for adding in this content, liaising with our web agency as required.
10. To follow a GEO-first approach to QSA’s web development, to promote growth in traffic and engagement. 
11. To actively drive growth and engagement across QSA’s social media, website and email marketing. 
12. To work within QSA brand guidelines to provide recognisable and reliable content, while also keeping content fresh and engaging.
13. To work with third party suppliers or freelancers as required, eg. for graphic design or other communications assets.
14. To undertake event marketing of QSA’s fundraising events. 
15. To track analytics to evaluate the impact of the content we produce and promote across all our platforms. 
16. To plan and create content for individual giving campaigns and digital fundraising. 
17. To maintain an up-to-date awareness of best and emerging practice in non-profit communications, and to share new ideas for growth. 
18. To work within, and actively promote, the policies and procedures of QSA. 
19. Any other duties, as appropriate to the role, as agreed by the QSA director. 

Person specification

Experience 

1. Experience of working for or volunteering for a charity, especially if UK-based and community focussed, is highly desirable. 
2. Experience of communications work, in a paid or voluntary capacity, is highly desirable. 

Ability 

1. Excellent people-facing skills, able to confidently build rapport with people, and sensitively approach difficult topics.
2. Ability to build collaborative working relationships across a wide range of people, including team members, colleagues, and QSA donors.
3. Ability to confidently produce and share content online, such as stories, images, videos. 
4. Ability to produce engaging content for social media platforms, email marketing and web.
5. Ability to track and understand digital marketing analytics. 
6. Ability to be flexible and adapt and respond to new challenges/opportunities while maintaining attention to detail. 

Knowledge 

1. Knowledge of social media platforms and their different audiences, and how to tailor content appropriate to each.
2. Knowledge of poverty on families, households and communities in the UK and an understanding of/empathy for the impact of living on a low income.

Other 

1. Curiosity and enthusiasm for digital and offline communications.
2. Commitment to and understanding of equity, diversity and inclusion in the workplace. 
3. A willingness to work within a Quaker ethos, as per the mission of QSA.

N.B. Please refer to the attached job pack for full details of this role.

Thank you for your interest.

Pantries and Community Engagement Coordinator

Applications Close: 27th March

Interviews: 2nd or 3rd April

£31,000 (pro rata) | 0.6 FTE (3 days per week) | Lambeth | 6-month fixed term

Healthy Living Platform is looking for a confident, organised and values-driven Pantries and Community Engagement Coordinator to help strengthen and coordinate our community food work across Lambeth.

This is a hands-on role at the heart of our food pantry network - supporting volunteers, coordinating delivery across sites, and ensuring our work is rooted in dignity, inclusion and community leadership.

 You’ll play a key role in:

· Strengthening pantry delivery and volunteer support

· Coordinating corporate volunteer days

· Supporting pathways for community-led food activity

· Embedding safe, inclusive and culturally responsive practice

We’re looking for someone with experience in community-based work and volunteer coordination, who is passionate about reducing health inequalities and supporting community-led solutions.

We warmly encourage applications from individuals whose backgrounds and experiences reflect the diverse communities of Lambeth.

If you’re motivated by strengthening communities through food, connection and collaboration, we’d love to hear from you.

Job Description

See attached

Contract Type: Fixed Term until 31/03/2030

Location: Birmingham, Leeds, Liverpool, London, Manchester or Newcastle (frequent travel to our London office is expected)

1st stage interviews: 30/03 over MS Teams

2nd stage assessment: 09/04 in our London Centre

Funded: This role is fully funded by the Department of Health and Social Care

Join The King’s Trust as our Senior Head of Delivery for Health and Social Care and lead a national portfolio that opens meaningful career pathways for young people. This role shapes programmes that help young people build confidence, develop skills and move into sustainable employment within one of the UK’s most vital sectors. You will guide strategic direction, strengthen our offer and ensure our work remains aligned to real workforce needs across Health and Social Care.

You will build strong partnerships with NHS organisations and employers, drive high quality delivery across multiple sites and lead a skilled team committed to creating impact at scale. Your leadership will support ambitious planning, effective performance management and clear financial stewardship. Your ability to use insight and data will help us continue to grow accessible, inclusive and innovative programmes that meet the needs of young people and industry partners.

We are looking for someone who brings credibility, collaboration and confidence in complex systems. If you’re motivated by purposeful work, passionate about equity and excited by the chance to influence national outcomes for young people, this is a rare opportunity to make a measurable difference.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Senior Head of Delivery - Health & Social Care? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Senior Head of Delivery - Health & Social Care! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Join Clore Social Leadership at an exciting moment for the organisation as we begin delivering a new strategy to expand our reach, deepen our impact and strengthen our voice across the social sector. We are looking for a confident and creative Marketing and Communications Coordinator to help bring this work to life.

Clore Social Leadership has supported more than 5,000 individuals from nearly 3,800 organisations through leadership development programmes, courses, events and research. Our work supports leaders across the UK social sector who are working to create change in their communities, organisations and movements. We are committed to advancing justice, equity, diversity and inclusion, and to challenging traditional ideas about who leadership is for.

In this role you will take ownership of the delivery of our marketing and communications activity, helping to grow our audiences, promote our programmes and strengthen our position as a thought leader in inclusive leadership.

What will you be doing?

• Creating engaging content and campaign materials across digital channels

• Managing the website and developing new content

• Leading digital campaigns across social media

• Supporting paid advertising campaigns

• Analysing campaign performance and audience engagement

• Planning and delivering email marketing and newsletters

• Supporting audience journeys and engagement across our platforms

• Collaborating with colleagues, partners and external suppliers

• Supporting marketing for events, programmes and organisational activity

Interested? Read the full job description and apply with a tailored CV and cover letter. We look forward to hearing from you.

In line with the Equality Act 2010, we are committed to offering reasonable adjustments throughout the recruitment process and beyond. If you need support or have any questions about the job description, please do not hesitate to contact us.

About the role

The Side-by-Side project supports children in care and care leavers to have the same opportunities as those who have not experienced care.

For many young people, navigating the care system and especially the transition to leaving care can be complex, isolating, and overwhelming. Too often, care-experienced young people are expected to face adulthood before they are ready, without the safety nets of family, friends, and community networks that many of us take for granted.

The project provides a mentoring and befriending service, offering consistent, trusted relationships that help young people feel less alone, build confidence and life skills, and navigate key life changes as they move towards independence.

Side-by-Side supports young people with a range of needs, including those who may be at risk of exploitation, unaccompanied asylum-seeking children, and young people living with identified mental health challenges. The project is guided by strong safeguarding practice, built on trust, and delivered through trauma-informed, person-centred approaches.

As a Community Engagement Worker, you will work directly with young people through engagement sessions, group activities and co-designed initiatives. You will also work alongside volunteers, supporting them to safely and effectively engage with young people. This role does not involve acting as a young person’s key worker or holding a caseload. Instead your focus is on enabling connections, strengthening community networks and creating opportunities for young people to thrive across Hertfordshire, Luton and Bedfordshire.

About you

We are looking for a compassionate and motivated individual, to work 21 hours per week that has strong local knowledge and a commitment to community-based support. You will be confident working directly with care-experienced young people, including those who may be at risk of exploitation, unaccompanied asylum-seeking children, and young people living with identified mental health challenges.

You will live in or have strong connections to Hertfordshire, Luton, or Bedfordshire, and be confident working across these communities.

Your key responsibilities will include:

• Build community links: develop relationships with local venues, services, and partners to support young people and Side-by-Side activities.
• Support volunteers: recruit, train, and guide volunteers, helping them signpost young people to relevant services.
• Engage young people: deliver activities, gather feedback, and support co-designed initiatives to ensure young people shape the services they receive.
• Live our values: all work is guided by trust, reducing loneliness, providing practical and emotional support, and delivering person-centred approaches.

How to apply

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached.

For further information and to apply, please visit our website.

Employee benefits

We offer the following employee benefits:

• 26 days, increasing to 30 days annual leave plus bank holidays (pro rata for part time)
• Occupational sick pay (subject to completion of qualifying period)
• Enhanced pay for family friendly leave
• Free parking at some of our offices
• Employee assistance programme
• Group stakeholder pension scheme
• Access to BHSF health cash plan
• Cycle to work scheme
• Support and supervision from your line manager
• Learning and Development opportunities

​Safeguarding and Compliance

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy, candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

We reserve the right to close the advert early should the right candidate be found before the closing date.

This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.

Responsibilities

CORE

• Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices

• Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.

• When required, be an active and engaged member of CALMs EDI Supergroup.

• Be a data steward for fundraising, ensuring quality data management.

• Support the fundraising team with financial data queries

Role specifics

Stewardship:

• Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.

• Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities. 

• Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required. 

• Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.

• Support on the maintenance, optimisation  and creation of relevant pages on the CALM website.

• Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations. 

• Support the Social Fundraising Manager with ad moderation where required

Operational and administrative support:

• Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM

• Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank. 

• Support retention activities, including upgrade, reactivation and loyalty journeys.

• Provide administrative support for acquisition and retention campaigns

• When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)

• Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience. 

• Support the teams with finding cost effective travel and hotels to support event delivery.

• Support the Head of Public Fundraising with month end financial reconciliation processes

• Identify and code income across various fundraising platforms.

• Preparing data and  uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver 

Fulfilment:

• Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.

• Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues. 

• Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.

• Run daily checks of the supporter store to ensure order fulfilment can be carried out.

Your profile 

Competencies

Essential

• Excellent verbal and written communication skills

• A keen eye for detail

• A high level of computer literacy

• Excellent interpersonal and relationship building skills

Desirable

• Passion and flair for fundraising

• Data analysis skills

• Comfortable working in a fast-paced, creative and forever-changing environment.

Reports to: Senior Fundraising Manager

Contract: Full time, permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30k - £35k per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Friday 20th March 2026.

Furnishing Futures is a charity that creates beautiful healing homes for women and children who have escaped domestic abuse, and been given empty social housing, using unwanted furniture from the interiors industry. We are looking for a Senior Specialist Support Worker, to provide maternity cover for 12 months managing our specialist support service and providing focussed support to beneficiaries.

Our specialist support team works alongside our home designers to provide advice and support on a range of issues to help alleviate social isolation for survivors, as well as facilitating women’s groups and managing relationships with referral partners.

We are looking for someone with experience supporting vulnerable people with complex needs from a wide variety of backgrounds, and an understanding of the impact of deprivation, discrimination and domestic abuse on individuals, families and communities. Based in Leyton you will be managing a small team and helping the charity develop its service across London. 

Join our friendly organisation and help us grow awareness of our charity, promote sales and increase audience engagement. We’re looking to recruit a Marketing & Communications Officer (maternity cover) to create engaging, high-quality, visual, and written marketing materials.

What is The Guildford Institute?

We are an educational and community charity offering a varied programme of activities, room hire facilities, a vegetarian café , and a historic library and archive, all based in our Grade II listed premises in central Guildford.

What Can We Offer You?

Some of the key benefits of working with us include:

· A small, friendly, supportive team environment

· A varied job role with lots of opportunities for creativity and personal input

· Training & professional development opportunities

· Flexibility with how the 30 hours of the role are divided across the week  

· Engagement with a wide range of community members

· A generous annual leave allowance

· A central Guildford location

About the Role

The Marketing & Communications Officer will be passionate about the Institute’s aims of providing cultural and social opportunities for the local community.

The points below identify some of the post-holder’s core areas of responsibility:

· Contribute to the development and delivery of an integrated brand, marketing & campaigns strategy, ensuring consistent and innovative marketing across all channels

· Lead digital marketing activity, including social media management, website updates, SEO best practice, blog posts and paid advertising

· Support brochure production, including proofreading, layout input, and coordinating distribution

· Manage internal and external communications, including press liaison, advertising schedules, press releases, and internal displays

· Design a variety of marketing materials for external and internal use

· Maintain stakeholder engagement, supporting membership queries, managing donor communications, and updating mailing lists

· Build partnerships and support promotional outreach to raise awareness of the Institute's offer

What We Seek in You

· A passion for and commitment to the aims and the work of the Institute

· An enthusiasm to build on and promote the Institute’s programme of activities

· Previous marketing and communications experience

· Excellent written skills

· Strong organisational skills and ability to meet deadlines

· Excellent attention to detail

· Strong interpersonal and customer service skills

· A flexible, adaptable approach is essential

Full Person Specification details can be found within the Job Description.

The Guildford Institute welcomes applications from individuals from all sectors and backgrounds.

Key Information & Application Method

This maternity cover role is expected to last approximately 13 months. The position is for 30 hours across the week, primarily from our building in central Guildford.

Salary: £22,500 plus benefits (pro rata salary for 30 hours) (£28,125 FTE)

Tibet Relief Fund has worked for over six decades alongside Tibetan communities to build sustainable futures through education, healthcare, community development and empowerment. Today, our work extends across India, Nepal and Tibet, partnering with grassroots organisations to support schools, medical centres, elderly care, youth development and cultural preservation — giving dignity, opportunity and hope where it is needed most.

Our Sponsorship Programme sits at the heart of this mission. What began in the 1960s supporting children who had fled with their families after 1959 now provides stability, education and care to children, elders, monks, nuns and university students across India and Nepal. These long-term connections between supporters in the UK and individuals in exile bring real lives within reach of a brighter future.

Our Mission
Tibet Relief Fund works to empower Tibetans to build sustainable communities and better futures through education and innovative, practical grassroots initiatives.

Our Vision
A world where Tibetans can live and work with equality and security, and celebrate their rich culture and traditions.

At Tibet Relief Fund, sponsorship is far more than a donation — it is a lifeline that connects people, cultures and futures. This role is central to ensuring those connections remain meaningful, well-managed and trusted.

Purpose of the Role
To lead the effective, compassionate and compliant delivery of Tibet Relief Fund’s Sponsorship Programme, ensuring high-quality supporter care, strong overseas partnerships and robust administrative and financial management.

Key Responsibilities

1. Supporter Care & Communications

• Deliver high-quality, personalised supporter care via email, phone, post and in person

• Manage communication between sponsors and sponsored individuals, ensuring exchanges are appropriate and safeguarding compliant

• Support sponsor recruitment, onboarding and retention

• Organise and oversee the annual exchange of letters and updates

• Produce engaging sponsor communications and case studies based on partner information
   

2. Programme Administration & Data Management

• Maintain accurate sponsorship records and ensure the integrity of the CRM database

• Safeguard personal and financial data in line with data protection requirements

• Maintain a pool of potential sponsorship candidates

• Acquire and manage updates from partner organisations, including reports and photographs

3. Financial Coordination

• Reconcile sponsorship payments in collaboration with the Accounts Manager

• Monitor renewals and follow up with sponsors in a timely manner

• Support the accurate processing of sponsorship-related grants to partner organisations

4. Partnership & Reporting

• Build and maintain effective working relationships with partner organisations in India and Nepal

• Confirm sponsorship and grant details with overseas partners

• Provide regular sponsorship programme updates and reports to the Charity Manager

• Contribute to improving processes and sharing best practice

5. Safeguarding & Compliance

• Promote and safeguard the welfare of sponsored children and adults at risk

• Ensure all communications and processes align with TRF’s Safeguarding Policy

• Uphold confidentiality and professional boundaries at all times

General Responsibilities

• Uphold the charity’s Mission and Vision in all interactions

• Contribute to team meetings, planning and organisational development

• Meet agreed performance standards and objectives

• Demonstrate commitment to diversity, inclusion and wellbeing

• Undertake additional duties appropriate to the role

Person Specification

Essential

• Excellent written and verbal English

• Strong communication and interpersonal skills

• Experience delivering high-quality customer or supporter care

• Excellent administrative and organisational ability

• Experience using CRM databases

• Confident using word processing and spreadsheet software

• Strong time management and prioritisation skills

• Good numeracy skills

• Ability to work independently and collaboratively

Desirable

• Experience working in the charity sector

• Knowledge of Tibet and Tibetan communities in exile

• Experience of hybrid working

• Familiarity with Google Workspace

Diversity & Safeguarding

Tibet Relief Fund is committed to equality of opportunity and values diversity in employment, career development and organisational leadership. We believe diverse perspectives strengthen our work and impact.

We are also committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment. Recruitment will be conducted in line with our Safeguarding Policy.

How to Apply

Please submit your CV and a covering letter (maximum 400 words) outlining your core skills and suitability for the role.

Applicants must have the right to work in the UK. Please note that Tibet Relief Fund is unable to sponsor visas for this role

Housing First Support Worker (28 hours per week)

Spitalfields Crypt Trust (SCT) is recruiting a Housing First Support Worker to join our specialist team supporting people who have experienced homelessness and other traumatic events.

In this role, you’ll hold a small caseload (around six residents) and provide tailored, person-centred, trauma-informed support that helps people sustain their tenancies, improve their wellbeing, and work towards recovery on their own terms. You’ll build trusting relationships over time, combining practical housing-related support (such as moving in, budgeting, appointments, maintaining a home and accessing community resources) with strong advocacy to ensure residents can access healthcare, benefits, housing services and specialist support.

You’ll work closely with SCT colleagues and a range of external partners across Tower Hamlets to remove barriers, reduce risk, and prevent eviction. The post includes completing needs and risk assessments, maintaining clear case records (including on In-Form or similar systems), and contributing to reporting and service learning. This is a values-led role for someone who is organised, resilient, and confident working independently with adults facing multiple disadvantage (including addiction, mental ill health, and long-term homelessness).

This is a part-time post (28 hours per week) with a salary up to £32,000 (up to £25,600 pro rata). Enhanced Adult Workforce DBS is required. Benefits include 25 days annual leave (rising to 30) plus bank holidays (pro rata), pension matched up to 5%, BUPA Employee Assistance Programme and wellbeing plan, cycle to work scheme, season ticket loan, and training and development opportunities.

Please see the full Job Description attached.

ABOUT THE ROLE

We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).

You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.

As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.

KEY RESPONSIBILITIES

• Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
• Developing robust policies and procedures that ensure charity compliance and best practice
• Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
• Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
• Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
• Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
• Reviewing and updating IA’s risk register
• Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
• Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
• Supporting Trustee recruitment, induction, training, and evaluation processes

PERSON SPECIFICATION

ESSENTIAL EXPERIENCE 

• Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
• A thorough working knowledge of risk management
• Development, implementation, monitoring and maintenance of governance and risk frameworks
• Documenting, reviewing and mitigating risk
• Demonstrable experience of regular reporting to management
• Strong working knowledge of UK data protection regulation
• Working knowledge of safeguarding requirements
• Exceptional record keeping skills to satisfy audit requirements
• Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
• Team player

DESIRABLE EXPERIENCE

• Experience across the not-for-profit sector
• Working with volunteers
• Basic understanding of AI and the benefits of using it within the not-for-profit sector
• Experience supporting Boards or Trustees
• Regulations governing charity fundraising

SKILLS AND QUALITIES

• Highly organised
• Excellent communication and interpersonal skills
• Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
• Commitment to equity, diversity and inclusion.
• Proactive and solution-focused

APPLICATION SUBMISSION

To apply, please submit:

1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)

Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.

Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue  facing charities. Please allow up to 1 hour for this stage.

Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.

While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.

Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process

Location: Tower Hamlets

Salary: Unqualified: £29,385 - £30,671 per annum

Qualified: £30,671 - £33,438 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until 31st March 2027)

Closing Date: Monday 16th March 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advisor (IDVA) - Housing at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The post holder will be acting as the housing lead for Tower Hamlets SASS, a service which supports survivors of domestic and abuse in the borough.

As the IDVA (Housing), you'll lead on all housing-related work within the SASS team. You will carry out risk and needs assessments, safety planning and support planning with survivors who present at the Tower Hamlets Housing, and advocate on their behalf. This role will be based within Tower Hamlets Council and our SASS office.

About the Role

As the Housing IDVA you will lead on all housing-related work within the SASS team. You will carry out risk and needs assessments, safety planning and support planning with survivors who present at Tower Hamlets Housing and advocate on their behalf. You will work closely with Tower Hamlets Housing colleagues, and support their training and awareness of domestic abuse and the project.

About You

We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of dynamic risk assessment and providing emotional and practical support to victims of VAWG.  As this is a pilot programme where the delivery model may change, a flexible and adaptive approach to your work is important as well as willingness to contribute to programme evaluation. 

A relevant qualification in VAWG is desirable.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.