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Hull, Kingston upon Hull (On-site)
£43,000 per year
Full-time
Contract (initially 1 year )
Job description

The Head of Operations will provide strategic leadership and oversight of HEY Smile Foundation’s governance arrangements, organisational systems and infrastructure, human resources and culture, and buildings and facilities. The role will ensure Smile has the people, processes, controls and resources to deliver its purpose reliably and respond confidently to future opportunities. Working closely with the CEO and senior leadership team, the postholder will translate organisational strategy into a clear operational plan, strengthen accountability and lead improvements across the charity. They will provide the CEO and trustees with timely information, assurance and practical recommendations on operational performance, capacity and risk.

This is a senior leadership role combining strategic oversight with the ability to secure delivery through colleagues, managers and specialist providers. The postholder will establish clear responsibilities, standards and reporting, intervening directly where necessary and building capacity so that routine delivery does not depend on the CEO.

Application resources
Application Instructions

Closing date : Saturday 30th October
Application sift : Monday 2nd November
In person Interviews: Tuesday 10th November

Please submit your up to date CV and a cover letter outlining why your suited for the role and how you meet the essential criteria.

Application without a CV & cover letter will automatically be rejected.

Organisation
HEY Smile Foundation View profile Organisation type Registered Charity Company size 21 - 50

Smile Foundation is a Yorkshire-based infrastructure charity working to strengthen charities and communities.

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Posted on: 07 September 2026
Closing date: 07 October 2026 at 16:50
Job ref: HEYSMILE1
Tags: Human Resources, IT, Business Development, Customer Service, Operations, Business Intelligence, Compliance / Quality, Database Management, Facilities, Property Management, Sustainability

The client requests no contact from agencies or media sales.