Service management jobs
This is a pivotal leadership role sitting at the heart of one of the most important long-term income streams in the organisation. As Senior Legacy Marketing Manager, you will shape how thousands of supporters connect with us in a meaningful way, turning interest and intent into enduring legacy commitments. This is not just about communications, it’s about building trust, relevance and emotional connection at scale, ensuring every touchpoint reflects the values, purpose and ambition of the organisation.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will lead a high-performing Legacy Marketing team to design and deliver intelligent, insight led supporter journeys that feel personal even at scale. Working closely with colleagues across Legacy Administration, Planning, Acquisition, Brand and wider Fundraising, you will bring coherence to how we engage legacy audiences, ensuring our messaging, experiences and channels work together to maximise impact. This is a role for someone who can see the bigger picture but is equally confident getting into the detail of campaign performance, audience insight and creative execution to continually refine and improve results.
Just as importantly, you will be a confident and collaborative leader who knows how to bring people with them. You will set clear direction, coach and develop your team, and create an environment where ideas, challenge and innovation are encouraged. With responsibility for shaping strategy, influencing senior stakeholders and helping to future proof legacy growth, this role offers the opportunity to make a genuine and lasting difference, both to the organisation’s income and to the experience of every supporter who chooses to leave a legacy.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· Advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· User involvement projects that help organisations improve what they offer by listening to people who use their services
· Local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The Advocacy Project vision is clear: everyone should have a voice. We work tirelessly to ensure that those who are often unheard or whose wishes are dismissed are heard and their rights upheld.
We believe passionately that everyone should have equal outcomes when accessing health and social care services, and we all live our values everyday showing up with kindness, strength, honesty and belief in the work we do. Our work makes a difference, but we need to reach more people and change more lives; can you be part of our journey?
You will be joining The Advocacy Project at a critical time as we enter the second year of our new strategy. Key to the success of the new strategy is developing a sustainable business model that moves us from a reliance on statutory income to a mixed portfolio of funding including trusts and foundations and paid for services. Focussing on growth we are looking to secure at least £250,000 new income annually while maintaining our current income levels, we aim to double our income by the end of our strategy in 2030.
As part of our senior leadership team, you will be agile and collaborative, a fundraising professional who has developed and delivered an income generation strategy and achieved income growth across multiple income streams, including developing commercial income streams, grants and statutory income. You will be hands on, getting stuck into applications, prospecting, communicating, and developing new income opportunities. Building strong relationships with staff, volunteers and service users, you will also have the ability to engage with stakeholders and build relationships externally. You will develop evidence-based and impact-led cases for support for various projects and must be able to unlock growth, develop new approaches and help communicate our impact.
You will build and lead a small, effective and positive fundraising team.
Key responsibilities
- Developing our income strategy to ensure we reach our financial and strategic goals.
- Chairing the Business development and fundraising committee
- Further developing trust and foundations pipeline, growing income and identifying new opportunities.
- Further develop our commercial income opportunities including training, consultancy and paid for services.
- Overseeing all tender submissions including building the pipeline and writing or commissioning tender writers.
- Working with the CEO and our comms officer to ensure our Comms and Income generation strategy are aligned.
- Recruiting and managing bid writers as required.
- Working with our Finance team to ensure all donations are collected and recorded correctly, holding budget responsibility for fundraising and cooms.
- Building our case for support, working closely with staff and service users to understand their lived experience.
- Representing The Advocacy Project with funders, commissioners and external partners
- Ensure the Board of Trustees are regularly updated on the progress of income generation and our comms engagement, using a transparent and consistent reporting framework.
- Embed a fundraising culture within The Advocacy Project.
About you
We’re looking for someone with a significant success and experience of impactful charitable fundraising across diverse income streams especially from trust and foundations.
You must be passionate about our work the role of advocacy and involving service users in design.
Essential
î Effective line management skills and ability to deliver alongside and through small team.
î Experience of developing trust and foundations pipelines, bid writing and evidenced success of winning significant funding.
î Experience of statutory services and tender submissions
î Experience of developing new income streams.
î Experience of delivering to targets, including a strong understanding of risk and how best to manage it
î Knowledge of fundraising regulations, GDPR, and best practices
Desirable
î Experience of working as a senior leader within a third sector, public sector, or voluntary organisation, including setting strategy and managing change
î Experience of designing and delivering commercial income streams including business to business and direct to consumer products
î Previous experience in an Advocacy/user voice organisation
î Previous experience of co production.
Skills
î Strong leadership and management skills
î Ability to work collaboratively and lead change effectively
î Be highly organised and self-motivated with a proven ability to work to tight deadlines
î Positive, creative, entrepreneurial, and solutions focused.
î Proactive, dynamic, able to work effectively independently.
î Ability to problem solve and think creatively
î Confident networker, with strong communication skills.
î Strong understanding of EDI principles and how to apply them in your work
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



Job Description
The Head of Delivery & Partnerships is a senior leadership role responsible for overseeing the
successful implementation, quality of outcomes, and retention of DFN Project SEARCH programmes
across the UK, the Republic of Ireland and Iberia, in line with our franchise agreement from Project
SEARCH . This role leads the Delivery & Partnerships team, ensuring strategic alignment, excellence
of delivery, and sustained impactful partnerships.
You will play a pivotal role in driving programme quality, ensuring retention, maintaining model
fidelity, and ensuring high-quality outcomes for interns. Additionally, you will oversee the growth of
our number of programmes, in line with our strategic regional and national plans. You will also
contribute to the strategic direction of the organisation, working closely with cross-functional teams
to maximise DFN Project SEARCH’s impact.
Regular travel throughout the UK will be required, with occasional travel to other areas of our delivery.
In addition, occasional international travel may be required, for example to the annual conference in
the United States.
Essential Experience and Skills
• A passion for changing the lives of young people with learning disabilities and / or who are
autistic
• Educated to degree level or relevant Professional Qualification
• Highly motivated and organised self-starters with the ability to work under your own initiative
• Strong understanding of supported employment, education, and local authority partnerships.
• Experience in project management, partnership development, and stakeholder engagement.
• Excellent communication, influencing, and negotiation skills.
• Experience using data systems and performance management tools.
• Experience delivering training and speaking at events or conferences.
• Understanding of SEND provision and funding arrangements in the UK (e.g., EHCPs, DWP, local
authorities).
• Experience working with senior stakeholders via formal reporting mechanisms.
• Leadership experience managing people/teams.
• Financial literacy and experience managing budgets.
Desirable Experience and Qualifications
• Experience working with DFN Project SEARCH programmes or similar supported internship
models.
• Experience in selling services or products and effective account management.
• Knowledge of safeguarding and health & safety in programme delivery.
• Knowledge and experience of using the Microsoft suite, in particular Outlook and Excel
• Experience of using a CRM for administrative and reporting purposes
DFN Project SEARCH are committed to safeguarding and promoting the welfare of children, young
people and adults and expects all staff and volunteers to share this commitment. This post is subject
to an enhanced DBS disclosure.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+
candidates, disabled candidates, and from men, because we would like to increase the
representation of these groups at this level at DFN Project SEARCH.
-Interviews will take place on:
1st round July 23rd and July 24th
2nd and final round: July 31st
Closing date: Sunday July 12th
-Start date - Asap
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups, including people from ethnic minority backgrounds, LGBTQ+ individuals, previous convictions and those with lived experience of the conditions we represent.
We are committed to fair and inclusive recruitment, with disclosure only requested where relevant at the appropriate stage
We believe that by creating opportunities for all, we strengthen our impact and better support the communities we are committed to serve.
Muscular Dystrophy UK connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
About you
- This role sits within the Finance team and is focused on delivering accurate, timely income reconciliation and finance-led grants administration.
- You will work closely with Supporter Services, Research, and wider teams to ensure: all income streams are correctly reconciled, posted, and understood.
- You will report to the Head of Finance and Resources
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Friday 26th June at Midday
Interview dates: NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a motivated and personable Philanthropy & Development Officer to join our Income Generation team at Isabel Hospice. This is an exciting opportunity for someone who enjoys connecting with supporters, developing partnerships, and helping to grow income that directly supports compassionate hospice care across Hertfordshire.
Working closely with our Corporate Partnerships Manager, you will help develop income from major donors, trusts, foundations, and community audiences. You’ll support the stewardship of supporters, contribute to funding applications, and help us engage new and more diverse communities with the hospice.
About the Role
This varied and rewarding role will include:
- Supporting relationships with existing and prospective major donors and supporters
- Researching and preparing applications to trusts & foundations
- Helping to identify and engage new community audiences
- Supporting fundraising income targets and pipeline management
- Working collaboratively across teams to gather stories, impact information, and develop supporter materials
- Maintaining accurate records using Raiser’s Edge CRM
- Representing the hospice at events and engagement activities where appropriate
About You
We are looking for someone who is:
- An excellent communicator with strong written and verbal skills
- Confident building relationships with a wide range of people
- Organised, proactive, and able to manage multiple priorities
- Passionate about delivering excellent supporter stewardship
- Creative, resilient, and motivated to help grow income
- Committed to the values and mission of hospice care
You may already have experience in fundraising, customer service, community engagement, or another relationship-focused role. Experience using fundraising databases such as Raiser’s Edge would be an advantage.
Benefits
- 27 days holiday plus bank holidays
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
For details of our inclusion statement, please see our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Isabel Hospice as one of our new Community Fundraisers and help inspire local people, schools, and community groups to raise vital funds for hospice care across eastern Hertfordshire.
About the role
As a Community Fundraiser, you’ll play a key role in connecting our local communities with the work of Isabel Hospice, creating opportunities for people to get involved, give back, and fundraise in ways that are meaningful to them.
You’ll develop and deliver community fundraising plans, nurture long-term relationships, and support volunteers, schools, faith groups, and local small businesses to achieve their fundraising goals. You’ll also represent the hospice at events and speaking engagements, sharing the powerful impact of our care.
This is a hands-on, relationship-focused role where no two days are the same, from supporting a local running club raising funds in memory of a loved one, to helping a school organise their first charity partnership.
About you
You’ll be confident, outgoing, and able to build rapport quickly with people from all walks of life. You’ll bring creativity, warmth, and strong organisational skills, along with the drive to meet income targets while providing outstanding supporter care.
You’ll also have:
- Experience in community fundraising, volunteer management, or relationship-focused roles
- Excellent interpersonal and communication skills, both written and verbal
- The ability to plan and deliver fundraising activities effectively and safely
- An understanding of the Fundraising Regulator’s Code of Fundraising Practice
- A positive, proactive approach, with flexibility to work occasional evenings and weekends
- A driving licence and own car
What we offer
- A supportive, values-led team environment
- The chance to make a real impact in your local community
- Ongoing professional development and training
- The satisfaction of knowing your work helps provide compassionate end-of-life care for local families
Benefits
- 27 days holiday plus bank holidays
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
For details of our inclusion statement, please see our website.
The client requests no contact from agencies or media sales.
As Front of House Team Leader at the National Memorial Arboretum, you’ll be at the centre of a busy and varied hospitality operation, supporting the day-to-day running Aspects, Award winning events and functions facility, as well as supporting the Arboreretum’s restaurant, coffee shop, and visitor catering outlets. This is a hands on management role where you’ll lead by example on shift, keep service standards high and make sure visitors receive a welcoming, efficient and well-run experience every time they visit.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We’re looking for someone with proven experience in hospitality or food service supervision who can confidently manage busy services, support and motivate staff, and keep operations running smoothly behind the scenes. You’ll be organised, proactive and comfortable dealing with everything from customer queries and stock control to maintaining high standards of cleanliness, presentation and food safety across multiple outlets.
This is a great opportunity for someone who enjoys fast-paced hospitality, large-scale events and leading a team in a unique environment. You’ll work directly in the Events team and closely work with the Food Service management team, gain exposure to a wide range of catering operations and play an important part in delivering high-quality service across one of the UK’s most visited destinations.
This role is fully site based at the National Memorial Arboretum, Croxall Road, Alrewas, Staffordshire, DE13 7AR. Due to the nature of the operation, the successful candidate will work any 5 days from 7, including weekends and evenings as required.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: Tuesday 21 & Wednesday 22 July 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About ShowerBox
ShowerBox provides free mobile shower services for people experiencing homelessness and hygiene poverty – offering dignity, care, and a safe space for anyone who needs it. Our Central London project is our busiest – over 200 guests visit each Saturday and around 60 guests have showers. We couldn’t do it without our amazing team of 20+ volunteers each week.
Role Summary
We’re looking for a friendly, reliable and hands-on Service Delivery Shift Leader to coordinate and oversee the smooth running of our Central London project based in Tottenham Court Road WC2H. You’ll be responsible for taking the lead on setting up the Saturday service, managing the volunteer team, and ensuring a respectful, welcoming experience for all our guests, for three Saturdays per month.
Key Responsibilities:
-
Lead the setup and close-down of the shower service
-
Coordinate and support volunteers on the day
-
Ensure health and safety standards are upheld
-
Be the main point of contact for guests and volunteers
-
Record and provide service delivery data as required
-
Respond to any on-site issues with calm and care
Requirements:
-
Organised and dependable, with good communication skills
-
Experience leading a team of approx 20 volunteers each week
-
Physically able to assist with setup (lifting, connecting gas/water/power - training provided)
-
Experience of safeguarding processes and conflict management
-
Alignment with ShowerBox’s values of dignity, respect, and inclusivity
-
Experience supporting vulnerable adults e.g due to mental health, substance use, homelessness etc
Preferable experience:
-
Full UK driving license preferred
-
Certified First Aider
To Apply:
Please send your CV and cover letter demonstrating your relevant experience and suitability for the role with ‘Service Delivery Shift Leader Application’ in the subject line.
The client requests no contact from agencies or media sales.
EACS is an established voluntary sector provider of 1:1 low-cost counselling and psychotherapy to people living in Ealing.EACS serves a very diverse local population whose mental health needs often fall outside of NHS talking therapy; or where people may want a different space from the statutory services.We often support people who bring complex histories, needing more in-depth support over a longer period.
The role: Part-time Director
We are recruiting a Director to lead and oversee the strategic, operational, financial, stakeholder and personnel functions of EACS, who would enjoy a hands-on role working with a small part-time staff team, supporting a medium-sized organisation.
The role requires a broad skillset and brings a balance of engaging with internal day-to-day functions; and external collaboration borne out of a thorough grasp of all aspects of service-delivery and the culture of EACS.An understanding of the voluntary sector is important.
The role will bring a particular focus on long-term sustainability, financial resilience and increasing our visibility and reach, while continuing to maintain operational excellence and high-quality, compassionate service-delivery.
You will be joining a hard-working, collaborative staff team that has flourished within a supportive, non-hierarchical structure but where lines of responsibility are clear.
Key components of the role:
- Provide overall leadership and strategic direction while maintaining a strong operational ‘grip’
- Lead on income generation, securing key funding for long term financial stability
- Strong relationship-building skills, leading with integrity, emotional intelligence and sound judgement
- Engage with mental health commissioners and represent EACS in meetings / collaborations with key partners in the public and voluntary sectors, and the wider community
- Sound understanding of governance, safeguarding and organisational risk
- Excellent report-writing skills with data and financial acumen; communicate well.
Who we are looking for:
Our ideal candidate will have a strong interest and experience working in mental health; and current or previous management experience within the charity sector or other mission-driven organisation.
Those with a background in the commercial sector who would value the opportunity to work within the voluntary sector, and who can demonstrate they have the skillset, qualities, attitude and values which underpin the role are also very welcome to apply.A qualified psychotherapist or counsellor would be highly desirable but is not essential.
If you are a thoughtful, values-led leader and are motivated by the opportunity to lead an organisation where the work is both professional and deeply human, we would love to hear from you.
Location: Routinely office-based at EACS, Montpelier Avenue, W5 2XP with some flexibility
Reports to: Chair of Management Committee
Employment: Permanent
Holiday: EACS office is normally closed for 2 weeks during: Christmas/New Year; Easter; late August/ early September; and May bank holidays. There is some flexibility in these timings. A further 3 weeks per annum can be taken during term time.
Further Information about the Role and the Application process:
Please refer to the candidate pack for full details. If you wish to apply, in the first instance please provide your current CV & supporting statement, outlining why you are interested in applying for the post of Director of EACS at this time; and also outline how you meet the requirements of the Person Specification with reference to your Skills, Knowledge, Experience and Values demonstrated in your working life.
Please address your application to: The Chair of the Management Committee
Affordable, accessible and high-quality psychotherapy for those falling outside of the NHS remit. Emphasis on inclusivity & under-represented groups.
The client requests no contact from agencies or media sales.
Sheffield Mencap and Gateway is looking for an experienced Senior Manager to provide maternity cover through to June 2027.
This is a senior role with responsibility for managing our Children’s, Carers, and Health services, alongside wider operational leadership across the organisation. Working closely with the CEO, you’ll help oversee day-to-day activity while contributing to longer-term planning, service development, and organisational growth.
We’re looking for someone who can effectively lead large, diverse teams, manage competing priorities, and build strong working relationships across the organisation and with external partners. You’ll need experience in operational management, financial oversight, and supporting staff to deliver high-quality services.
The role is based at Norfolk Lodge in Sheffield and offers the opportunity to work within a well-established local charity supporting people with learning disabilities and their families.
Role: Senior Manager (Maternity Cover until June 2027)
Hours: 30 hours per week (working pattern to be agreed)
Salary: £39,608 pro rata (£48,850 FTE)
Location: Norfolk Lodge, Park Grange Road, Sheffield S2 3QF
Closing date: Monday 22nd June at 5pm
Interviews: Tuesday 30th June
The client requests no contact from agencies or media sales.
About the role
As a first line IT support engineer, you’ll play a vital role in supporting our staff across the UK, acting as the first point of contact for all IT-related queries and incidents. You’ll deliver outstanding customer service while resolving issues across a wide range of technologies including Microsoft 365, Windows, macOS, Active Directory, Azure, mobile device platforms, and video conferencing tools.
You’ll manage, triage and escalate service tickets, assist with onboarding and offboarding staff, provide remote and in-person support, and maintain up-to-date documentation and asset records. You'll also have the opportunity to support our key events, liaise with third-party suppliers, and contribute to improving our internal IT processes.
This is a hands-on and varied role ideal for someone early in their IT career who thrives in a dynamic environment and is looking to build both their technical and customer service experience.
About you
You’ll have demonstrable IT knowledge, with the ability to resolve incidents efficiently while providing high-quality user support. You’ll have a working knowledge of supporting Microsoft 365 applications, Windows and Mac operating systems, Active Directory, and remote support tools.
Your excellent communication and interpersonal skills will help you explain technical concepts to non-technical users and deliver clear, professional written communication in tickets, guides, and user documentation. You’ll be organised and proactive, with a logical approach to troubleshooting and a commitment to continuous improvement.
You’ll also be comfortable working both independently and as part of a team, with a willingness to travel to other offices or events occasionally and to adapt to changing priorities.
If you’re looking to shape how IT services support our charity’s vital work, we’d love to hear from you.
Job description and benefits
The job description [DC1] and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£26,99 to £28,000 per annum London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Thursday 2 July 2026 9 am
Interview date week commencing 6 July 2026
Thank you for your interest in this role!
Greenwich Hospital is the lead charitable funding organisation for the Royal Navy and wider Royal Navy Community. As such, we are able to facilitate the identification of needs and the setting of strategic priorities, build capacity, deliver significant impact and encourage enhanced collaboration within the Naval charity sector.
We have undertaken significant reform in order to generate increased income for grant making – which has risen from £5m in 2023 to £10m in 2026.
Part of this revision has been the implementation of a new grants strategy in 2024, which seeks in particular to evidence need in order to guide the current and future funding of charitable support, with the expansion of our proactive and preventative funding to support education, young people and families. Our grants now encompass more preventative and wellbeing-enhancing education delivery not covered by public funding.
Following a review of our education and employment funding strategies, we are now focussing on widening our funding support beyond the longstanding bursary scheme for the Royal Hospital School. We are funding new educational programmes (such as free tutoring support) and developmental extra-curricular programmes with varied activities for children in order to enhance social mobility, compensate for the disadvantages of service life and enhance retention in service. This is undertaken in partnership with the Naval Children’s Charity, Royal Naval Sailing Association and Andrew Simpson Foundation. These funding streams also include increased focus on supporting partners of serving personnel with life opportunities and employability programmes.
Engaging with the research community to fill knowledge gaps has been key to the identification and balancing of current against future need, enabling accurate financial forecasting and income generation. We have recently completed our first long-term study of the welfare needs of the RN/RM community with granular demographic and qualitative data running through to 2040, and have now developed a sustainable funding strategy out to then.
This work has been led and overseen by our current Research and Education Grants Manager over the last two years. She will be going on maternity leave in mid-September, so we seek to recruit maternity cover for a fixed-term period of 14 months to join our charity team of four. The expected start date will be the beginning of September, but we hope the successful candidate will be able to meet with the current Manager occasionally before then.
Working alongside strategic partners, we will keep our grant priorities under regular review and adjust according to evidenced need. The Research and Education Grants Manager plays a significant role in this life enhancing work.
It is expected that the current Research and Education Grants Manager will return to work, therefore this maternity cover role will be made redundant at the expiry of its term.
JOB DESCRIPTION AND PERSON SPECIFICATION:
RESPONSIBILITIES
· Assist in the delivery of GH’s charitable output to RN/RM beneficiaries in accordance with the Hospital’s objectives, governing legislation, policies and budgets.
· Help shape GH’s charitable work in education and the Life Opportunities programme. This will include direct delivery of support and delivery with/through others in order to ensure high impact and effectiveness. This will also include the development of new projects and programmes together with funding strategies to tackle unmet need.
· Strengthen current charity partnerships and establish new ones.
· Strengthen and assure impact monitoring and reporting across the applied grants, using best practice in current research methodology.
· Coordinate available research to identify gaps and focus GH spend.
KEY TASKS
1. In consultation with the Director of Grants and Finance staff, commission, track and manage the Hospital’s Education and Life Opportunities grants programme and budget, making sure it keeps within approved limits, reflects agreed payment schedules, and ensures the budget is spent in year or agreed as part of a roll over plan.
2. Oversee a portfolio of grants at various stages of the grant life cycle, including assessment of new applications, issuing Grant Agreements and managing awarded grants, applying established policies and processes. The process includes presenting grant applications and their assessment to our Charity Scrutiny Panel and Charity & Education Committee.
3. Ensure grants awards are authorised, paid and reviewed promptly.
4. Oversee and manage educational bursaries and grants, liaising and co-ordinating with the relevant educational organisations, applying established policies and processes. This includes bursaries for children attending the Royal Hospital School and university bursaries for serving personnel, working closely with the RN Learning and Development Organisation.
5. Collect, evaluate and report on the impact and effect of charitable giving and outcome of awards and, as required, collate and submit appropriate data and information to partner organisations.
6. Undertake the co-ordination and administration of cross-charity groups and meetings chaired and hosted by GH; represent GH in discussions and negotiations with stakeholders and other charitable partners and beneficiaries and represent GH at internal and external meetings.
7. Work alongside the Director of Grants to develop and implement GH’s new funding stream focused on supporting the naval charity sector in strengthening organisational capacity building and implementing effective impact measurement frameworks.
8. Identify, co-ordinate and where necessary scope commissioning of new research to inform present and future grants planning and spend, liaising with FiMT, MoD, SCiP Alliance and other appropriate bodies.
9. Work with the Communications Manager to ensure suitable publicity is given to GH charity activity internally, on the GH website and social media, in national publications and by grant recipients.
10. Assist the Director of Grants in the production of impact reporting to inform the GH Advisory Board and Charity & Education Committee.
11. Ensure and promote adherence to good charity governance practice; assist in the periodic review of funding guidelines/ policies and delivery.
12. Develop and apply good understanding of RN ethos, personnel and beneficiaries.
13. Assist in the development and delivery of a Communications Strategy for the Hospital’s charitable activities including website and social media.
14. Draft appropriate contributions to the Annual Review/Impact Report.
PERSON SPECIFICATION
Expertise and experience
1. In-depth and evidenced knowledge and experience of charitable and financial support to beneficiary groups; ability to empathise with and advocate imaginatively on behalf of beneficiaries.
2. Knowledge and experience in grant-making processes.
3. Evidence of working effectively in co-operation with other charities and organisations.
4. Evidenced ability to imagine and develop vision into designed, costed, project-managed and delivered programmes.
5. Understanding of the research landscape and ability to make it work for GH.
6. Familiar with introducing new, improved processes and developing joint working and grant giving mechanisms.
7. Excellent proven communication skills, written and oral.
8. Stakeholder management skills are essential; proven ability to develop creative and sustained collaborative relationships; ability to navigate multiple stakeholders who sometimes may have entrenched positions.
9. Familiarity with the Royal Navy and the Service charity sector would be an advantage but is not essential. Empathy with the military community essential.
10. Confident using IT including Microsoft Office, charity management and HR software; knowledge of a grants or other CRM would be desirable.
Personal qualities
· Adherence to GH’s values.
· Integrity, honesty and professionalism at all times.
· A strong ambassador with the ability to make internal and external contacts.
· Able to treat all people with respect and dignity.
· Willing to take responsibility for actions and remain accountable.
· A team player.
REPORTING TO Director of Grants
This job description is not contractual. Tasks may change over time by negotiation with the postholder.
The client requests no contact from agencies or media sales.
Citizens Advice Torfaen is seeking to appoint a new Chief Executive to ensure we continue to thrive, grow, and develop the services we deliver locally and nationally. The Chief Executive will lead the management of the organisation; advise the Trustees on the strategic direction of the organisation, implement Board decisions and promote our values, aims and objectives in everything they do. Reporting directly to the Chair of the Board of Trustees, the post will play a critical role in the overall leadership and management of Citizens Advice Torfaen and will be vital in securing the future success of the organisation.
We are a charity that improves people’s lives by giving free, independent, confidential, impartial advice whilst campaigning for change across Torfaen
The client requests no contact from agencies or media sales.
Finance Manager
Business Disability Forum is the leading business membership organisation in disability inclusion.
We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability smart.
- We influence policymakers, informed by the experiences of business and disabled people – as employees and consumers
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people and also benefit business.
The role
Business Disability Forum has recently restructured its corporate services function.
The Finance Manager role will be a pivotal position in the newly formed Resources Directorate. This role will work closely with the Resources Director and lead on financial management.
In addition, the Finance Manager will have the remit to optimise and innovate our ways of working by embedding controls, automating processes (where feasible), optimising the use of our systems and streamlining financial reporting.
The requirement
- Strong knowledge and understanding of FRS102, Charities SORP, PAYE and VAT through experience and/or accountancy qualification.
- Experience of preparing monthly management reporting and year end accounts.
- Proven ability to prepare insightful management information packs including KPI’s and dashboards.
- Advanced use of excel formulas.
- Ability to work collaboratively with peers to deliver budgets, forecast and project level analysis.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the link on this page:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to jobs @ businessdisabilityforum .org .uk
- Closing date for applications: 22 June 2026.
- First interviews are planned for the week commencing 29 June 2026.
- Second interviews are likely to take place in the week commencing 6 July 2026.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email a hr @ businessdisabilityforum .org .uk or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the link on this page
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.
Role: Repairs and Compliance Manager
Location: Hybrid working with a minimum 2 days per week in Thame (Oxfordshire) or Leicester (Leicestershire)
Salary: £45,000.00 per annum
Hours: 37.5 per week
Contract: Permanent
Reports to: Head of Housing and Property
Delivering safe, compliant properties
As Repairs and Compliance Manager, you will help keep our homes, offices, and supported living environments safe, well maintained, and fully compliant. You will oversee responsive repairs, void works, planned maintenance, and landlord compliance across Affinity Trust’s property portfolio.
You will work with contractors, operational teams, landlords, and stakeholders to ensure repairs are completed efficiently, compliance standards are met, and services keep improving. This is a varied role where you can make a real impact.
What you will do
- Oversee repairs, voids, and planned maintenance across the property portfolio.
- Ensure landlord compliance and health and safety requirements are met and accurately recorded.
- Carry out site inspections and monitor contractor performance and quality.
- Manage contractor relationships and drive service improvements.
- Support the maintenance and management of Affinity Trust offices.
- Improve systems and processes to deliver efficient, value-for-money services.
- Provide property and compliance support to operational teams and third-party landlord arrangements.
- Support planned maintenance programmes and respond to tenant feedback in line with our values.
What we are looking for
- Experience in repairs, maintenance, or compliance services.
- Knowledge of landlord compliance and property health and safety requirements.
- Strong contractor and stakeholder management skills.
- Excellent organisation and problem-solving skills.
- Confidence managing competing priorities and working across teams.
- Strong IT skills and experience using property or compliance systems.
How You’ll Make an Impact
In this role, you’ll make a real impact by ensuring the people we support live in safe, compliant, and well-maintained environments that enable them to thrive.

