Service volunteer volunteer roles in east ham, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.
Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.
Come and join our team! We value all our volunteers and the unique skills and experience they bring.
We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.
What you will be doing
- Attend group forums for veterans within the prison environment.
- Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
- Promote the services available to family members.
- Establish an agreement around the rate of visits with the VCJS team and the prison.
- Record the support offered to veterans accordingly and appropriately.
- Complete monitoring reports.
The skills you need
- Be over 21.
- Have a good level of fitness to able to move around a prison quickly - including stairs.
- Excellent listening skills.
- Awareness of boundaries and confidentiality.
- Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
- Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
- Good IT skills.
- An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
- You will need to declare potential conflicts of interest, for example any family connection with the prison.
What's in it for you
- Full training provided with regular ongoing support.
- You gain criminal justice sector experience and build your CV.
- You can make a real difference to the lives of Veterans who are in the justice system.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you creative? Would you like to support others to express their emotions through arts and crafting?
Art plays a valuable role in mental wellbeing with research showing that crafting, regardless of the medium you use can boost your mood, self-confidence and reduce stress overall. Taking part in art-based activities increases our resilience and engages us in the here and now. You will be supporting people to express their emotions, provide a time for people to relax and feel proud of their final art products!
We are recruiting for a volunteer to support and facilitate an art and craft group.
Hestia has a variety of different services that support people across London and the South East. These services support people that are struggling with their mental health, are victims of Domestic Abuse or Modern Slavery, and more. Join our team of volunteers who play a vital role in what we do! We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.
In the last year, 9,499 adults accessed Hestia’s mental health support.
We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.
What you will be doing
- To prepare arts and craft sessions, involving individuals in the planning process where possible
- Inspire and motivate individuals to develop their arts and craft skills, assisting them in the creation of their projects and supporting them to brainstorm and use their own initiative
- Encourage individuals to continue independent activities
The skills you need
- Experience of arts and/or crafts either in a professional, educational, or personal level
- Able to collaborate with individuals to plan an art group session and facilitate confidently
- A calm and patient manner
- Ability to provide a trusting, open, kind-hearted atmosphere that encourages learning and participation
- An effective communicator with a patient and sympathetic nature
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
Disclaimer
Hestia is proud to be a Disability Confident employer. Should you require our role pack in an alternative format or wish to discuss any reasonable adjustments you may need for your interview, please contact hestia. As part of the process of volunteering, all applicants will need to complete a DBS and references. If you have any convictions/cautions, this does not mean that you cannot apply for any of our roles, however we do require a DBS for all positions. We ensure that all positive disclosures on DBS records are discussed with our volunteers and fairly assessed. Schedule 9 (1a) of the Equality Act 2010 applies to this position – (Only Female applicants please)
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Meditation can give us a sense of calm, peace and balance that can benefit both our emotional wellbeing and overall health. Do you have experience in delivering meditation sessions and would like to give back your time to support people in crisis?
The hustle and bustle of everyday life can leave us feeling tired and burnt out. People in our services are feeling this more than ever and would benefit from learning mindfulness techniques and strategies. It is important for us to pay more attention to the present moment, our own thoughts, feelings and the world around us as it is known to support and improve our mental wellbeing, sleep, and increase our overall happiness.
What you will be doing
- Facilitate a weekly online meditation session in a small group
- Plan each session and identify any items needed for the Meditation sessions.
- Lead on the logistics and set up of the session alongside the staff team.
- Inspire and motivate people using the services to attend.
- Keep a record of attendees, provide feedback, and report any concerns to the staff team.
The skills you need
- Have an interest in quizzes
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Good communication skills
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.
What tasks can this role include (some or all of the following):
- Writing letters to clients
- Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
- Liaising with the Letterbox Team by email or post.
- Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
- Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.
This role could be for you, if you:
- Enjoy writing and receiving letters
- Are enthusiastic and self-motivated
- Associate strongly with Omega’s values and strategy
- Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
- Have satisfactory written and inter-personal communication skills
- Recognise the importance of confidentiality and can show this in practice
- Are committed to inclusion, treating people with dignity and respect
What support and training will be provided?
- Feedback from clients and colleagues
- Regular and ongoing support from Letterbox Team Leader
- Answering questions
- Stationary and pre-paid envelopes can be provided making the service free.
- Opportunity for peer support events and invitation to Omega events
- Reward system and opportunity for volunteer of the month rewards
What are the benefits for you?
- Knowing you are making a difference to someone’s life by doing something you enjoy
- Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Location of the role:
- Mainly your home
When are you needed?
- At a time to suit you
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
The client requests no contact from agencies or media sales.
WANTED: Local Legends. No Cape Required.
Some kids climb trees.
Some build rockets from cardboard boxes.
Some are learning how to light a fire without burning their eyebrows off.
They’re curious, messy, hilarious – and they need YOU.
At 23rd Poplar Scouts, we’ve got a growing bunch of Squirrels, Beavers, Cubs, Scouts, and Explorers (ages 4 to 18) who are bursting with energy, questions, and potential.
And we’re looking for more grown-ups (yes, you!) to join our crew of volunteers.
Here's the deal - we don’t care if you can’t tie 12 knots or survive a week in the woods with just a spork or whether you're a parent, student, working professional, or retiree.
We do care if you:
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Enjoy seeing young people grow in confidence
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Like a laugh
-
Are reliable
-
Are up for trying something new (even if it involves glitter, tents, or biscuits)
You could help once a week, once a month, or just whenever you can. We’ll show you the ropes, give you some training, and promise not to make you wear shorts in winter.
This is about community, confidence, and connection – and giving young people a place to feel like they belong.
Sound good?
Click on apply and share a few details about yourself.
Join us at 23rd Poplar Scouts and help shape the future, one adventure at a time.
Volunteer roles available in:
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Squirrels (4–6 yrs) – storytelling, play, and first friendships.
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Beavers (6–8 yrs) – crafts, games, and learning new things.
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Cubs (8–10½ yrs) – exploring, teamwork, and outdoor skills.
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Scouts (10½–14 yrs) – adventure, responsibility, and independence.
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Explorers (14–18 yrs) – leadership, community service, and big challenges.
As a group, we set out to produce lasting memories and experiences that our members wouldn't get anywhere else.
The client requests no contact from agencies or media sales.
Are you looking for a meaningful, flexible way to support others? Join the Talking Bubble Project and help tackle loneliness through the power of a simple phone call.
Since the pandemic, many befriending services have wound down—but Talking Bubble remains one of the few projects still offering regular, phone-based companionship to those who need it most. Demand for this kind of support remains high, and we’re actively looking for kind, compassionate English-speaking volunteers to help meet this growing need.
What is the Talking Bubble Project?
☎︎ It’s a phone-based befriending service that connects volunteers with older adults and vulnerable individuals across the UK who are experiencing loneliness and social isolation. By committing just a little time each week, you can offer someone the warmth of conversation and a regular point of connection.
Why Volunteer With Us?
✔ Make a genuine impact on someone's life
✔ Enjoy flexible volunteering hours from the comfort of your home
✔ Receive full training, ongoing support, and a reference upon completion
✔ Boost your sense of purpose and community
What You’ll Need
✅ No experience required—just a kind heart, a listening ear, and a willingness to talk
✅ Volunteers must complete Safeguarding Adults Level 2 training and undergo a DBS check—we cover the cost of both
✅ Must be a UK resident
How to Get Involved
Apply now via the CharityJob website, or contact us directly for more information. Together, we can keep connection alive—one call at a time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Alex, The Leukodystrophy Charity (Alex TLC).
Alex TLC is a trusted and experienced organisation offering support and information for all those affected by a genetic leukodystrophy. Formerly ALD Life, an internationally recognised centre of excellence for people affected by adrenoleukodystrophy and adrenomyeloneuropathy, the charity was established in 2004.
Due to popular demand, we extended our services to support all leukodystrophies in 2019 and became Alex, The Leukodystrophy Charity.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for adrenoleukodystrophy patients and their families. Our charitable work is supported by our chain of five charity shops across south east London.
With scant resources we are always in need of trustworthy and reliable volunteers to assist retail staff.
Could you spare a few hours a week?
This is a wonderful opportunity to learn new skills and meet new people.
We need help to give hope and support to people affected by leukodystrophy – could you be that help?
ABOUT THE ROLE
We are looking for volunteers who can:
- sort and clean stock
- serve customers
- create eye catching displays
- identify potentially valuable stock
ABOUT YOU
Candidates should be able to demonstrate the following:
- an interest in Alex TLC and the work that we do
- honesty and trustworthiness
- reliability
- enthusiasm
The role is located in any of our five shops in Forest Hill, Greenwich, Peckham, Penge or Walworth Road.
Alex TLC is committed to promoting diversity.
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.
Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.
Come and join our team! We value all our volunteers and the unique skills and experience they bring.
We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.
What you will be doing
- Attend group forums for veterans within the prison environment.
- Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
- Promote the services available to family members.
- Establish an agreement around the rate of visits with the VCJS team and the prison.
- Record the support offered to veterans accordingly and appropriately.
- Complete monitoring reports.
The skills you need
- Be over 21.
- Have a good level of fitness to able to move around a prison quickly - including stairs.
- Excellent listening skills.
- Awareness of boundaries and confidentiality.
- Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
- Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
- Good IT skills.
- An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
- You will need to declare potential conflicts of interest, for example any family connection with the prison.
What's in it for you
- Full training provided with regular ongoing support.
- You gain criminal justice sector experience and build your CV.
- You can make a real difference to the lives of Veterans who are in the justice system.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main activities/tasks:
- Plan, organize and run sessions for clients.
- Engage with clients in a positive manner and promote healthy habits.
- Report back to the project coordinator on session feedback and outcomes.
Who are we looking for?
- You will have some experience in leading Zumba classes.
- No fluency in Spanish or Portuguese needed.
- You will have a friendly and sympathetic personality and will be enthusiastic to work with a team of passionate volunteers.
- You will have the ability to listen, communicate and engage with people of all ages, genders, races, ethnicities, sexual orientations, cultures and abilities with a non-judgemental approach – that is culturally sensitive and aware of individual circumstances and needs.
- You will be sensitive when working with vulnerable people and will have a genuine interest in promoting their well-being and independence.
- Commitment of at least 3 months.
What the volunteer would gain from the volunteering opportunity:
- Volunteer as part of a team in a friendly and dynamic environment.
- Have the chance to work with a variety of different people and make a real difference to their lives.
- Learn and develop skills that could be helpful for future employment opportunities or further learning.
- Gain valuable knowledge and experience of working in the Charity sector.
- Have the possibility to practice other languages.
- A reference after 3 months of volunteering.
- Gain experience working in a multi-cultural/multi-lingual environment, which is highly valued by recruiters.
- Increase your own self-confidence.
- Attend social and cultural events organised by LADPP.
- Make friends and have fun!
The client requests no contact from agencies or media sales.
Do you enjoy organising things and making this happen?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
We’re looking for admin volunteers to help with our daily operations. We have a variety of ways you can get involved:
- Responding to client requests and enquiries
- Fundrasing and partnership management
- Managing and updating company databases
- Keeping track of partnership enquiries
- Maintaining internal, volunteer, and client records
- Drafting and mailing client correspondence and newsletters
- Organising events, scheduling meetings, and making travel arrangements
- Providing administrative support to other departments or projects as needed
- Performing other duties as agreed in advance
We’ve designed our volunteering programme to be flexible and adaptive to you. All volunteering is 100% remote and you’re supported fully by our team. You control what you do and how many hours per week you want to volunteer. Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK. You must be a UK resident to apply for this role.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 2 hours per week is required. We are flexible and like to work around you.
Training
We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role. After, you’ll have access to over 90 CPD accredited courses should you want to study further.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We currently have a vacancy for a three hour per fortnight Office Volunteer Role, 9.30am - 12.30pm. Option to work in our small office or from home. Are you good on the phone? Able to learn an online database system? Enjoy being part of a small team? Kew Neighbourhood Association needs you as part of our team.
KNA’s Office Volunteers are the link between KNA’s 40+ Driving Volunteers and our 200+ beneficiaries in Kew – who are often elderly and vulnerable. Our beneficiaries phone the KNA Office requesting to go to medical appointments and to get The Avenue Club. The role of our Office Volunteers is to link our Volunteer Drivers with people in Kew who need transport.
"It’s an opportunity to use my office skills whilst helping the local community. It's lovely to speak with our clients." - KNA office volunteer.
Our Charity
Kew Neighbourhood Association (KNA, Charity no. 1196093) was established in Kew in 1977 by local residents.
KNA’s charitable objectives are the provision of services and facilities for people in Kew who are housebound or have mobility difficulties, without regard to race, sex, politics, religion, etc. KNA has a committee of Trustees, including a Chair and Treasurer, and is administered by 3 part-time salaried staff from a small office in St Luke’s House, Sandycombe Road. Our office volunteers can use this space or work from home.
KNA is funded principally by grants from other charities, from Richmond Council and by donations and fundraising events.
KNA’s current activities are:
• providing lifts by volunteer drivers in their own cars to those needing transport to medical appointments (e.g., GP or hospital) and to day centres, etc. (mainly the Avenue Club in Kew);
• providing volunteer companionship to isolated residents by periodic visits in their homes, accompanying them for local walks and to local cafes, cinema, theatre, cricket, etc.;
• assisting those in need of help with shopping and some light gardening;
• providing Moments of Joy to help our beneficiaries feel remembered in and valued by their community including an annual tea party for clients.
Statistics
KNA has over 200 clients, around 40 drivers, and 28 companionship volunteers. KNA carries out about 3,000 driving, shopping, gardening, prescription pick up and companionship jobs each year in Kew, TW9.
Volunteering for KNA is extremely flexible. It is designed to fit around you and your other commitments. We do ask for a minimum commitment of helping for six months as it costs money to carry out DBS checks and to onboard volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy singing and listening to all genres of music? We have an exciting opportunity to facilitate 1-1 singing sessions. You will be supporting our service user to develop her skills and explore her passion for singing!
About our service... Hestia provides holistic, one-to-one support in our refuges and the community. Our refuge services are for women and children, offering a safe place to stay and vital emotional and practical support.
Outside of our refuges, most of our support services are accessible by anyone who has experienced domestic abuse, including men.
In the last year, 3,855 women and children were supported by Hestia to recover from domestic abuse.
Anyone can experience domestic abuse, at any point in their life, regardless of their background, age, gender, ethnicity or sexual orientation. However, it is a gendered crime, with women being three times more likely to be victims.
We help people understand what domestic abuse is and develop the knowledge, skills and tools they need to protect themselves, stay safe and leave a relationship, if and when they’re ready to do so.
What you will be doing
- Facilitate 1-1 singing sessions
- Provide opportunities for the service user to develop their singing skills
- To use a range of skills and tools to make sessions interesting and fun
- Provide knowledge on vocal techniques, breath control, pitch exercises and song interpretation
The skills you need
- Understanding of Domestic abuse and its impact
- Good interpersonal and communication skills and ability to work with people from different backgrounds
- Able to maintain strict confidentiality
- Calm and patient approach
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Experience in music in either a professional, educational or personal level
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE OF ROLE
MAIN ACTIVITIES AND RESPONSIBILITIES
Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.
Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.
Work as a team member, taking full responsibility for all shop duties undertaken.
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.
CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.
TECHNICAL RESPONSIBILITIES
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.
OTHER FEATURES OF JOB
Hours of work are according to those agreed between yourself and the Shop Manager.
Opportunity for paid employment in our charity shops.
Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.
LOCATION
South East London Alex TLC charity shop premises.
PERSON SPECIFICATION
EDUCATION, QUALIFICATIONS AND TRAINING
DESIRABLE:
· GCSE, ‘O’ Level or equivalent Mathematics and English Language
· customer service
EXPERIENCE
DESIRABLE:
· Willingness to learn about leukodystrophy and the challenges our beneficiairies face
· charity shop or other retail
WORK BASED COMPETENCIES
DESIRABLE:
· Good customer service skills
· Good telephone skills
· Good writing skill
· Good numerical ability
· Good organisational ability
· Flair for display
· Computer literacy
BEHAVIOURAL COMPETENCIES
ESSENTIAL:
· Motivated
· Honest
· Committed
· Ability to work in a team
DESIRABLE:
· Enthusiastic
· Articulate
· Calm under pressure
· Methodical
· Resourceful
· Commercial acumen
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.

