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Top job
Crisis UK, Multiple Locations (On-site)
£74,572 per year
This is an exciting opportunity to lead Crisis’s service offer and to ensure our work with members is safe, of high quality and impactful.
Posted 1 day ago

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Closing in 3 days
Transport for All, Remote
£66,000 FTE (under review)
Posted 3 weeks ago
Closing in 2 days
Centrepoint, London (Hybrid)
£29,849.40 – £35,493.06 per annum
Stewardship Officer (Mid-value) | Build donor relationships at Centrepoint’s youth homelessness charity
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£40,560 - £45,760 per year
Release seeks Supervising Solicitor (PT/FT) to expand legal aid work across social justice issues in housing, public and community care law
Posted 2 days ago
The National Lottery Community Fund, London (Hybrid)
National: £27,000 - £29,970, London: £29,500 - £32,750
Posted 1 week ago
Closing in 2 days
The Economist Educational Foundation, London (Hybrid)
£30,900 per year
Posted 1 week ago
Closing in 6 days
BookTrust, Multiple Locations (Hybrid)
£36,000-£38,000
We are looking for a candidate to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income.
Posted 4 days ago
Environmental Justice Foundation, Multiple Locations (On-site)
£35,000 - £40,500
Posted 3 days ago Apply Now
Independent Age, London (Hybrid)
£40,242 per year
A brilliant opportunity to learn and develop through contributing to most areas of our small finance team’s work.
Posted 1 week ago
Fun 4 Young People (F4YP) Ltd, Multiple Locations (Hybrid)
£30,100 - £34,500 per year
Posted 1 week ago
Look Ahead Care Support and Housing, Islington (Hybrid)
Up to £36000 per annum + A generous pension
Posted 5 days ago
St Josephs Hospice Hackney, London (On-site)
Band 5 - £34,172 to £43,647 per annum inclusive
Posted 1 week ago
Page 11 of 34
Edinburgh (On-site)
Liverpool, Merseyside
Newcastle upon Tyne, Tyne and Wear
£74,572 per year
Full-time
Permanent
Job description

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in either Crisis Skylight Edinburgh (EH8 8BQ), Newcastle (NE1 2AF) or Merseyside (L1 5BD) at least three days per week. There is an expectation of regular travel across all sites and travel to our London head office approximately once every six weeks.

Contract: 12-month fixed term contract or secondment opportunity, including external secondments.

About the role

This is an exciting opportunity to step into a pivotal senior leadership role at a critical moment for Crisis. We are looking for a Director of Operations on a 12-month fixed term contract or secondment, someone who thrives in periods of transformation and can lead a geographically dispersed senior team. If you are energised by complexity, motivated by mission, and ready to make a real difference during a period of change, we want to hear from you.

With a bold new strategic direction placing Client Services at the heart of ending homelessness, Crisis is implementing a place-based approach to system change, becoming a housing provider, and scaling the impact of our nine Skylights and Christmas offer. This role sits at the centre of that change. You will provide strong, values-led leadership across our Skylights in Edinburgh, Newcastle and Merseyside, senior support to the Lead Clinical Psychologist as well the entirety of Client Services across Great Britain. You will be bold in driving continuous improvement, collaborative in your approach to partnerships, impactful in your use of data and insight, and equitable in your leadership.

About you

  • Significant senior leadership experience in a relevant sector, such as homelessness, adult social care, health, education, or employment, with a strong track record of inspiring and empowering people and teams through change.
  • Excellent networking, partnership-building and influencing skills, adaptable to a range of audiences from frontline staff to senior politicians and funders
  • A proven track record in operational leadership: implementing quality standards, compliance assurance, governance, and driving continuous service improvement
  • Strong analytical skills and confidence using data to generate insight that improves service effectiveness, alongside experience managing significant and complex budgets
  • A commitment to equality, diversity and inclusion, and an understanding of psychologically informed, trauma-informed approaches when working with people who have experienced complex adversity
  • A genuine commitment to Crisis’ purpose and values, and a passion for ending homelessness — we particularly welcome applications from people with lived experience of homelessness

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members, volunteers and supporters are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

  • A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
  • Pension scheme with an employer contribution of 8.5%
  • 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
  • Enhanced maternity, paternity, shared parental, and adoption pay.
  • Wellbeing Leave to be used flexibly
  • And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 9 June 2026 at 23:59

Stakeholder panel interview: Thursday 25 June 2026 online via Microsoft Teams

Main panel interview date and location: Thursday 2 June at Crisis Skylight Edinburgh

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.


Registered Charity Numbers: E&W1082947, SC040094

Application resources
Organisation
Crisis UK View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 22 May 2026
Closing date: 09 June 2026 at 23:30
Tags: Business Development, Housing, Operations, Homelessness, Risk Management, Strategy, Governance / Management

The client requests no contact from agencies or media sales.