Supporter care administrator jobs in London, greater london

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Care Operations Manager to play a pivotal role in leading our care delivery.

The role

As Care Operations Manager you will oversee the delivery of consistently high-quality support across Keychange care operations. Working to the Senior Operations Manager you will be accountable for the implementation of quality standards in all Keychange care communities, making recommendations for improvement of service delivery, and among other areas of remit will be responsible for the implementation and administration of the resident safety and incident reporting as part of our safeguarding framework.

The focus of the role includes:

• Assisting Senior Operations Manager to ensure smooth daily running of Keychange care operations
• Line managing allocated community managers
• Leading Keychange resident safety and incident reporting as part of the Keychange Safeguarding Framework
• Leading operations older persons care matters, as first port of call for managers with queries and need of support
• Leading and delivering a culture of individualised and person-led support
• Liaising with statutory and voluntary agencies to ensure appropriate support for Keychange care communities
• Supporting leadership of open, transparent culture which supports continuous improvement
• Deputising for Senior Operations Manager as required

This is a management role with real impact – both within Keychange and in the lives of people we support.

About you

We are looking for a values-led manager who brings:

• Experience in delivery of well-established and high-performing care homes
• Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality care service
• Experience in managing audits and inspections
• Ability to build positive relationships effectively with internal stakeholders and external partner agencies
• Ability to manage multiple priorities and work independently
• Level 5 in Leadership in Management and willing to complete further qualifications in a relevant field
• Ability to travel up to 40 days per year
• Sympathetic to Keychange’s Christian values, vision and mission

You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply.  Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.  In-person interviews will take place on 28 May 2026.

About the role: 

Every day in this role is different, but at the heart of it is one thing: helping people feel safer, more stable and more in control of their lives.

As a Floating Support Worker, you’ll support people living across Westminster to sustain their tenancies, navigate challenges and build the confidence and skills needed to live independently. You’ll work alongside people facing homelessness, isolation, poor mental or physical health, domestic abuse, substance use and other forms of multiple disadvantage, providing practical and emotionally intelligent support that meets people where they are.

This is a role built on relationships. You’ll work closely with clients in their homes and communities, creating support plans that feel realistic, empowering and genuinely person-centred. Whether you’re helping someone manage rent arrears, reconnect with services, settle into a new home or take steps towards work, training or improved wellbeing, your support will help people move forward in meaningful and lasting ways.

You’ll be part of Westminster Floating Support, a fast-paced and supportive service funded by Westminster City Council, delivering housing-related support to people in all types of accommodation across the borough. Working as part of a collaborative and psychologically informed team, you’ll build strong partnerships with local services and agencies to make sure clients receive joined-up, holistic support.

At Single Homeless Project (SHP), we’re committed to helping our staff grow too. You’ll have access to ongoing training, reflective practice and real opportunities to develop your career within an organisation that is ambitious about creating change for homeless Londoners.

About you:

• You bring experience supporting people facing multiple disadvantage, including homelessness, mental ill health, substance use, domestic abuse or social isolation, and know how to build trusting relationships that help people feel heard, respected and supported
• You feel confident helping people navigate the practical challenges that can put a tenancy at risk, from budgeting and benefits to rent arrears, housing options and building everyday independent living skills
• You work in a psychologically informed, strengths-based way, understanding how to motivate and empower people to move towards greater stability, confidence and independence at their own pace
• You’re able to balance empathy with professional curiosity, using support planning, risk assessment and safeguarding practice to provide safe, thoughtful and person-centred support
• You’re organised, proactive and able to manage a varied caseload while working collaboratively with colleagues and partner agencies to help clients achieve meaningful and lasting outcomes

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 31st May at midnight

Interview date: Tuesday 9th June online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

We are looking for an experienced and confident Facilities Assistant to join The Royal College of Radiologists (RCR). This is an excellent role a highly organised and collaborative individual looking to use their strong customer service skills to contribute to the smooth running of a charitable organisation with a focus on supporting doctors to deliver medical imaging and cancer services. 

The Facilities Assistant will be a friendly and welcoming first point of call, proactive and customer-focused providing wide ranging support for the RCR’s buildings management and facilities service. In this role you will have some responsibility for asset management, hospitality, reception services, health and safety, security, space management and utilities.

What you’ll do:

• Provide comprehensive facilities service support for all staff, visitors and contractors visiting RCR facilities 
• Support all activities related to the facilities services offer within the RCR building 
• Reception duties, including use of Teams for incoming external calls and monitoring enquiries 
• Administration and upkeep of general building registers 
• Be trained as First Aider, Fire Warden and Evac-Chair operator 
• Oversee service, suppliers, contractors and agency staff at the RCR building 

What you need:

• Strong customer service 
• Strong problem-solving skills, able to think on your feet 
• Strong interpersonal skills 
• Strong communication skills, verbally and written 
• Strong organisational skills with the ability to prioritise and multi-task 

The Facilities Assistant role is a necessary role, integral to the smooth and optimal function of the RCR building and facility services. You will become a part of an organisation whose mission is to deliver and improve imaging and cancer care for all. Please find out more about the Facilities Assistant role, the RCR  and instructions on how to apply in our candidate pack.

Why join us: 

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people across all ages and care groups can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

• advocacy services that make sure people can express their wishes when decisions are being made about their care or  wellbeing
•  user involvement projects that help organisations improve what they offer by listening to people who use their services
• local Healthwatch organisations, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

We are looking for someone to lead an exciting project commissioned by Central North West London (CNWL) to improve health outcomes for people with autism in Brent.

The Autism Care Navigator project will improve access to pre and post diagnostic support for Brent residents on the Adult Autism Assessment waiting list. The Project will work closely with the Brent LD community team, other healthcare providers including primary care, and Brent residents.

The post holder will offer care navigation support to individuals, helping people to access health and social care services and improving understanding of what services are available. They will collect people’s stories and experiences, run consultations and focus groups and feed into wider consultation, working to address system issues. The role will also involve sitting on relevant strategic boards and groups to make sure that experiences and challenges of people with autism in Brent are included in decision making.

Using your experience of working with autistic people, you may also support other staff and services to improve how they work with and support autistic people.

Key responsibilities

• Respond to referrals accurately and efficiently.
• Raise awareness of the project to maximise participation and engagement.
• Communicate in an appropriate and sensitive manner to gain an understanding of an individual’s health and signpost accordingly.
• Provide information, support or signposting for people with autism in order to inform or empower individuals on issues about their health.
• Develop and maintain an accurate record of health and social care organisations and associated referral processes.
• Develop, organise and run focus and awareness groups for people with autism and their families and carers to improve awareness of health conditions.
• Develop and support accessible user involvement opportunities, including focus groups and workshops, so that autistic people can share feedback, influence the service and help improve local support.
• Develop and support an effective advisory group of autistic people to help inform and improve the service.
• Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.
• Develop good working relationships with key staff within health and social care services.
• Meet case-working standards, reporting and monitoring requirements.
• Undertake any other tasks and duties as required.

General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
•  Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities and attributes:

• Excellent communication skills and ability to work effectively with people with autism, team members and stakeholders to build and keep excellent relationships.
• Excellent, succinct and well-structured writing skills with the ability to document outcomes and stories.
• Ability to organise and run groups, supporting all members to participate and gathering key information.
• Ability to work with people calmly, sensitively and positively and seeking solutions using individuals’ strengths.
• Ability to listen and build trust with those you are working with.
• Good attention to detail and ability to manage your own workload.
• Ability to work independently, use initiative and manage competing priorities with limited supervision.
• Confident in using database systems to input and analyse data.
• Confident user of virtual communications methods, excellent IT skills including use of Microsoft Office.
• Demonstrable understanding of inclusive practice
• Excellent administration skills, logical and process driven.
• Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders.
• Vision, flexible approach and project management skills to be able to develop a project, responding to developing needs of the service.
• Commitment to working within The Advocacy Project’s code of conduct, equality and safeguarding policies.
• Willingness to attend further training and to adopt new procedures.
• Willingness to promote The Advocacy Project in line with our mission, vision and values.

Essential knowledge, experience and qualifications:

• Experience of working with people with autism.
• Experience of leading and developing autism-specific project.
• Understanding of health and social care systems.

Desirable knowledge, experience and qualifications:

• Understanding of the public health challenges in Brent.
• Knowledge of Brent and/or North West London.
• Evidence of ongoing personal development and training related to the role.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are now recruiting an IPS Employment Advisor to join our Connect to Work service across Enfield. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. 

What you’ll be doing 

If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences. 

You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.

You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service. 

What you’ll need 

You do not need previous employment support experience. What matters most is that you bring: 

• A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals. 

• Motivation to help people from all backgrounds move into meaningful work. 

• Confidence speaking with a wide range of people, from clients to employers. 

• Strong organisation skills, with the ability to multitask and manage your workload. 

• Willingness to learn the IPS model and become confident approaching employers. 

We welcome applications from people with lived experience of mental health, personally or through a close contact. 

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Toy Appeal Campaign Assistant

Service: External Engagement

Salary: £28,321 per annum, inclusive of the Inner London weighting

Location: Hybrid – Family Action Head Office, London N1 7GR

We typically work 2 days a week in the office but offer the flexibility to work fully remotely. Our office space is wheelchair accessible.

Hours: 37 hours per week (full time)

We offer flexible working arrangements - please see below for more details.

Contract: Fixed term, 24-week contract from early/mid July through to late December/early January 2027

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Family Action is looking for an enthusiastic and organised Toy Appeal Campaign Assistant to play a vital role in our annual campaign to deliver over 10,000 toys and gifts to disadvantaged children. This is a fantastic opportunity to launch your career in the charity sector, working alongside experienced staff (both in-person and virtually) from our fundraising and marketing teams, gaining valuable skills and contributing directly to a heartwarming cause. 

Main Responsibilities:

• Acting as a first point of contact for the Toy Appeal, responding in a timely and professional manner to company enquiries, as well as internal enquiries from service colleagues receiving gifts. 
• Managing data across multiple platforms/sources (including our CRM database, Salesforce, and Microsoft documents). Maintaining a live list of all gift requests from Family Action services/projects, and all gift pledges from companies, updating as matches are made and requests are filled. 
• Building positive relationships with corporate donors through written and verbal communications, including email, telephone and Teams meetings/in-person visits where appropriate. 
• Co-ordinating deliveries of gifts from corporates to local Family Action services/projects, ensuring needs and requirements of both parties are met. 
• Assisting the Corporate Partnerships Manager and Fundraising Officer with donation processing and administration. 

Benefits*

• an annual paid leave entitlement that commences at 25 working days (pro rata) plus bank holidays
• up to 6% matched-pension contributions
• Employee assistance programme
• Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• Enhanced paid sick leave and paid family leave provisions
• Eye care and winter flu jabs vouchers
• Cycle to work scheme
• Investing in your professional development with ongoing quality training and career development opportunities

*Please note that some of these benefits are only applicable after 6 months of employment.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Apply via our website and click the ‘Apply’ link to fill out our digital application form

· Closing Date: Sunday 31 May 2026 at 23:00

Interviews are scheduled to take place w/c 8 June 2026, in-person at Family Action Head Office (34 Wharf Road, London, N1 7GR), with slots throughout the working day.

Please note that as part of the interview process, we’ll require you to complete a pre-task, which we share details of with the invitation to interview. 

We reserve the right to close applications once suitable applications have been received

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

About the role

We’re looking for a highly motivated Legacy Stewardship Manager to play a crucial role in growing and protecting our future income by delivering outstanding experiences for our legacy supporters. 

The Royal Marsden Cancer Charity raises funds to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.  

We are a very ambitious organisation which has gone through transformational growth over the past five years. 

The opportunity 

This is a fantastic time to join our ambitious Legacy team as we seek to develop and grow our successful programme.

As Legacy Stewardship Manager, you’ll lead the development and delivery of a best‑in‑class stewardship programme, combining personalised one‑to‑one relationships with high‑quality multi‑channel communications. Your work will deepen engagement, build long-term loyalty, and help inspire future gifts that will help support breakthroughs in cancer research for generations to come. 

What you’ll do 

• Develop and deliver a high-quality, multichannel Gifts in Wills stewardship programme 

• Build meaningful, long-lasting relationships with legacy supporters through personalised stewardship 

• Work in collaboration with colleagues in the Philanthropy team to realise opportunities for raising awareness of gifts in Wills with our major donors 

• Build close relationships with other fundraising teams to identify and reach new supporters, to engage and inspire with the impact of gifts in Wills, providing appropriate messaging.   

• Support the delivery of bespoke events and recognition opportunities for pledgers and legators 

About you 

You’ll be an experienced, confident relationship manager with a strong background in charity fundraising—ideally in legacies or supporter stewardship. You’ll bring: 

• Proven success delivering stewardship programmes and one‑to‑one supporter relationships 

• Excellent written and verbal communication skills, with a talent for warm, compelling copy

• Strong organisational skills and the ability to manage multiple priorities with care and attention 

• Sensitivity, empathy and confidence when communicating with supporters, including bereaved donors 

Why join us? 

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and supportive team, with plenty of opportunities for learning and development. 

What we offer 

• 27 days annual leave + bank holidays

• Generous pension scheme with up to 6% employer contribution 

• Flexible working options 

• Life insurance, employee assistance programme, and more 

• Bright, modern offices in Chelsea and Sutton with subsidised canteens 

Inclusion matters 

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

We have a new exciting and challenging opportunity for an Administrator (internally known as a Service Delivery Assistant) for the Thames Valley Adult Service, covering Buckinghamshire, Oxfordshire and Berkshire. You will work remotely from home, 37.5 hours per week (part-time considered).

To fulfill the requirements of this role, you must reside within the Thames Valley area.

Do you want to be part of a fast paced, unique service providing the highest quality support to those impacted by crime?

If yes, then we'd love to hear from you.

What we offer

We believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options - including hybrid working where applicable
• Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
• Birthday Leave - an extra day off to celebrate your birthday
• Pension Plan - 5% employer contribution
• Enhanced Allowances - enhanced sick, maternity and paternity pay
• Exclusive Discounts - high street, holidays, gyms, entertainment, and more
• Financial Wellbeing Support - access to salary deducted finance and guidance
• Wellbeing Resources - employee assistance programme and wellbeing support
• EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
• Sustainable Travel Schemes - Cycle to Work and season ticket loans
• Career Development - comprehensive training and ongoing development opportunities

About the role

You will be primarily providing administrative support to a team across a range of functions within the Thames Valley, managing Excel spreadsheets and internal databases; managing calls to and from a range of people who have been impacted by crime. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.

We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that requires resilience. As with all staff within the HS, you will be expected to engage with clinical supervision and supervision with you line manager.

Please see attached Job Description and Person Specification for full details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.

£26,936.00- £35,000.00 per annum, working 35 hours per week.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme and Season Ticket Loans
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - 8% matched pension (via salary exchange)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently. The role will implement and maintain robust, seamless administration systems and processes across the Directorates, ensuring consistency, accuracy and high professional standards.

The postholder will act as an ambassador for the Directors and the organisation at all times, supporting complex and competing workloads with confidence, discretion and foresight, and consistently staying one step ahead of what is required.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.
Lead on the organisation of business meetings, events, site visits, including venues, virtual meetings, agendas, papers, travel arrangements, room bookings, minute-taking and action tracking.
Support the timely production of high-quality documentation, including reports, presentations and briefing papers, maintaining excellent attention to detail, accuracy, branding and presentation standards.
Build and maintain strong professional relationships with colleagues across the organisation, acting as a key point of contact and trusted liaison for the Directors.
Work closely with other Executive Assistants and Personal Assistants to share best practice, provide mutual cover and ensure seamless support at Directorate and organisational level.
Assist with budget management activities where required, processing invoices and expenses in line with organisational procedures.
Handle sensitive and confidential information with discretion at all times.
Undertake additional duties or projects in the Directors.
About you:

An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.
Able to communicate with a warm, inclusive and open manner in order to proactively promote positive 'one team' working across the wider business.
Extremely organised, with highly attuned planning and problem-solving skills, and experience in operating in a busy environment with competing demands.
Able to exercise sound judgement and maintain discretion and confidentiality at all times.
Resilient and flexible when working to tight deadlines, being able to prioritise work effectively and manage expectations.
Experienced in all elements of meeting administration - collating and issuing papers for meetings/boards - ensuring that papers are received in the appropriate format and to deadlines from colleagues across the business, taking accurate minutes and following up on action points.

What you'll bring:

Essential:

Experience in a similar role.
A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.
A high level of IT skills, and experience in using the full suite of Microsoft Office software (including but not limited to: Word, Excel, PowerPoint, Outlook, SharePoint and Microsoft Teams).
Excellent attention to detail, and ability to present documents professionally and with style (this means having a keen eye for branding, grammar and layout).
A passion for what we do at Look Ahead - and an experience of delivering great customer service.
Desirable:

Experience supporting Directors or senior leaders in a complex or regulated organisation.
Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.
Confidence working with senior stakeholders and balancing competing priorities.

The Royal College of Radiologists (RCR) is leading an ambitious review of opportunities to reform cancer multidisciplinary teams (MDTs) – a key commitment in the National Cancer Plan. We’re now looking for a Project Administrator to help drive this important work forward.

This is a unique opportunity to be part of a high-profile project set to have a long-lasting impact on cancer services, improving how teams collaborate to deliver better outcomes for patients.

You’ll play a central role in keeping the project running smoothly, acting as a key point of contact for senior clinicians, policymakers and partners including Macmillan Cancer Support and NHS stakeholders. If you’re organised, proactive and keen to contribute to meaningful change in healthcare, we’d love to hear from you.

What you’ll do

• Act as the first point of contact for project enquiries, managing correspondence and ensuring timely, professional responses. 
• Coordinate and support meetings and events, including scheduling, logistics, and preparing materials.
• Attend meetings, take accurate minutes, and track actions to ensure delivery against deadlines.
• Work closely with the Project Manager to monitor progress, maintain activity logs, and support reporting.
• Help organise stakeholder engagement activities and events, including preparing resources and gathering feedback.
• Maintain clear and compliant records and documentation, supporting effective project delivery.

What you’ll need

• Experience in a busy administrative or project support role, using tools such as Outlook, Word, Excel and Teams.
• Strong organisation and time management skills, with the ability to juggle competing priorities .
• Experience coordinating meetings, taking minutes, and tracking actions.
• Excellent communication skills, with the confidence to engage senior stakeholders professionally.
• A proactive, detail-oriented approach and the ability to work independently and collaboratively.
• A commitment to delivering a high-quality responsive service.

Why join us?
At the RCR, you’ll be part of a passionate team shaping the future of cancer care. This role offers the chance to work on a nationally significant programme, build your project skills, and make a tangible difference to patient outcomes.

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

Senior Events and Community Fundraising Officer  

Salary: Band C, £32,106 - £38,460 (depending on experience) 

Hours: 35 per week with the option to work a compressed 9 day fortnight. Other types of flexible working would be considered. 

Contract: Permanent 

Location: Home based, with occasional travel to London area for team meetings and nationally to attend fundraising events and meet supporters

Reports to: Individual Giving Manager

Applicants must be UK-based and hold the right to work in the UK 

We’re looking for an enthusiastic, proactive community and events fundraiser with great project management and relationship building skills. You’ll be responsible for leading on a varied portfolio of fundraising activity, identifying new supporters, stewarding existing supporters and delivering community fundraising products and campaigns. 

Events and Community Fundraising is an established income stream at Breast Cancer UK but we know there is potential to grow, so we’re investing in proactively developing the area. This role is an opportunity for a talented fundraiser - with at least three years of experience working in Challenge Events and/or Community Fundraising and a strong track record of delivering results – to take a lead on these income streams and build something amazing. You’ll need a strong understanding of how to deliver excellent supporter experiences, and the ability to spot trends and opportunities aligned with our audiences and our brand, and capitalise on them. 

You will have opportunities to expand your skills and expertise and really own your area, as part of a small but mighty fundraising team. If you are highly motivated, collaborative, love building relationships and working as part of a friendly and supportive team, we want to hear from you!

What do we do? 

In the UK today, around 59,000 women and 420 men are diagnosed with breast cancer every year. 1 in 7 women will develop the disease at some point in their lives. 

But we believe in a future where fewer people have to face this devastating disease - because we know that at least 30% of breast cancer cases are preventable. 

By making changes to modifiable lifestyle and environmental risk factors, we can drive cases down. Our focus on prevention is unique - we are shining a light on the changes we can make at an individual and societal level to prevent breast cancer.

To achieve this, we: 

• Deliver an education programme - empowering individuals with trustworthy, science-backed information and guidance to help them understand and reduce their risk. 
• Fund research into the causes of breast cancer —while significant progress has been made in improving survival rates through new treatments, we are dedicated to ensuring fewer people ever receive a diagnosis.
• Run campaigns - to increase public understanding of the risk factors for breast cancer, such as Endocrine Disrupting Chemicals, and to influence policy-makers and industry, to protect consumers and provide safer alternatives. 

Not all breast cancers can be avoided, but we need a united movement for prevention, to tackle this devastating disease head on. We believe that everyone in society should be able to do something about breast cancer before it happens.

Why join us? 

• To be part of a fantastic supportive team. 
• Work for an organisation that values a positive and inclusive culture. 
• Fully remote working. 
• Competitive salary of £32,106 - £38,460 PA (depending on experience) 
• 29.5 Days Annual Leave Plus Bank Holidays. 
• Option for full time colleagues to compress hours and work a 9 day fortnight. 
• Healthcare cover and employee assistance programme. 
• Enhanced Sickness, Maternity and Paternity pay. 
• Great supportive culture with generous professional training and development programmes. 
• For full details see our website

How to apply 

The closing date for applications is Monday 1st June at 9am.

To apply for this position please complete the application form and a Equality and Diversity monitoring Form found on our website  The full Job Description can be found in the Recruitment Pack 

Interviews 

First round interviews will be held virtually w/c 8th June

We anticipate holding a second round w/c 15th June 

For further information on the charity see our website   

At Breast Cancer UK, we're dedicated to being a caring and welcoming place, where everyone feels supported and employees feel like they belong. Our aim is to create an inclusive culture where our employees can reach their full potential, without prejudice and discrimination. We value respect, understanding, and the richness that diversity brings. We welcome applications from candidates of all backgrounds, identities and abilities.  

We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets

£20,009.60 per annum, working 26 hours per week.
2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
• All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.

Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Assisting in the recording and reporting of customer incidents
• Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
• Developing productive relationships with partner organisations to improve service outcomes
• Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
• Involving customers in the design, development and delivery of the service
• Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
• Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
• Being responsible for the handover of key information between shifts
• Adhering to all other Look Ahead's policies and procedures
• Engaging in learning and development activity to increase knowledge and skills
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Please see our website for the full job description.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Homelessness and Complex Needs Service located in Tower Hamlets. No personal care or experience required, just the right values.

£27,706.00 per annum, working 36 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

East London Apartments provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with some previous relevant sector work experience

Desirable:

About us

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date

Join Addiction Family Support

Addiction Family Support is the leading UK-registered charity supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The role: Family Support Worker (Bereavement)

As a Family Support Worker at Addiction Family Support, you will be responsible for delivering a range of services to provide crucial emotional and practical assistance to individuals bereaved (and affected) by the loss of a loved one due to addiction. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.

Our service delivery takes place via several methods, including taking calls on our telephone Helpline, responding to emails through our email service and delivering remote 5-Step Method informed intervention to individuals and groups via an online platform.

Working patterns are flexible and you may be expected to work on a rota basis, and we would hope to be able to offer more hours per week in time when funding allows it.

You will need to be confident in your ability to provide support via a variety of remote and digital platforms, being able to respond to immediate requests for support. You will be an active and involved member of our team and contribute to all aspects of our work to help us achieve our strategic goals and work towards achieving our vision.

Responsibilities:

• Offer empathetic and non-judgmental structured emotional and practical support to those affected by the bereavement of a loved one due to addiction (via a Helpline and 5-Step Method informed one to one and group support).
• Provide or signpost information, literature, and resources to help individuals and groups manage grief and cope with their situations.
• Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
• Follow guidelines and safeguarding practices - ensuring safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.
• Maintain accurate and confidential records in line with GDPR and the charity’s policies. 

Ongoing support

As a Family Support Worker (Bereavement), you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide. 

 Join our team of change-makers

Are you ready to make a difference? We're on the lookout for a vibrant, enthusiastic, proactive and collaborative individual with the right skills and experience to become part of our incredible charity.

Be part of something special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an award-winning journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

The deadline for submitting applications is 5.00pm on Friday 29 May 2026.

Interviews will be held w/c 8 June 2026.