Supporter relation manager jobs

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

When can you see your leadership translate into real change in people’s lives every single day – not just in reports, but in safer homes, stronger services and better outcomes?

Providence Row Housing Association (PRHA) offers that opportunity.

We are excited to be recruiting for a new Director of Operations, reporting into the Chief Executive. This is an exciting role for an accomplished operational leader who will be a part of an established Senior Leadership Team.

Role Focus

As a key member of our SLT, your key focus will be on providing the overall direction to services delivered to PRHA residents, including: housing management, building safety, support and property services. 

In addition, you will lead services that underpin the effective operation of these departments including GDPR, performance and Human Resources. You will drive customer experience, partnerships and manage external contractors, whilst managing broader priorities.

We value an inclusive approach, and success in this role means bringing your leadership skills and innovative approaches to problem solving to inspire, motivate, and develop our talented teams, providing advice, support and guidance.

The leader you are

We are seeking a senior-level support/housing professional with broad operational experience within the housing sector, with experience covering Support, housing management and property/asset management. We understand it is likely you will have greater experience in one of these fields, but will have worked at a strategic level that has provided strong insight to the benefit of these areas coming together.

We are interested in hearing from values-driven leaders who are committed to delivering exceptional services, hold a deep understanding of the legislation and compliance environment in which we operate, are committed to strengthening services, and ensuring our residents receive the highest level of service.

What we offer

We offer our staff a generous benefits package, which includes:

·Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%

·Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service

·Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing

·Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.

·Season Ticket Loans – We offer interest-free season ticket loans after successful probation

·Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

Closing Date: 5pm 13th April 2026 

Interview date: 22nd April 2026 if successful for interview you will be notified by 5pm on the 15th April 2026.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

About this role:

We are seeking a motivated and experienced professional to lead our fundraising and partnership development activities, supporting the diversification and growth of income across both established and emerging streams. While the role will place significant emphasis on corporate fundraising, it will also involve the strategic development of grants and trusts. You will develop strong relationships with funders, identify new opportunities, and support our members to build their own grassroots fundraising capabilities.

Working closely with both colleagues and members, you'll help shape our funding strategy, develop high quality proposals, and ensure we have the systems and insight needed for sustainable growth. Your contributions will enable us to expand our work to engage and empower communities across Britain. 

In addition, you will help shape the guidance we provide to members of the community rail movement, strengthening their grassroots fundraising capabilities and approaches.

Main responsibilities

• Manage and grow corporate relationships for the benefit of Community Rail Network and its members, nurturing effective, lasting relationships that help community rail to deliver on its aims around community development, sustainable travel, and inclusion.
• Conduct prospect research to identify new corporate supporters and relevant grant opportunities, taking a proactive approach to cultivating new leads, building networks and flagging upcoming opportunities well in advance to ensure sufficient preparation time.
• Engage, listen and pitch to funders, understanding shared priorities, articulating the value of partnering with us, and securing continued or increased support. 
• Work cross-team to create strong proposals, using member and partner insights to identify funding needs and opportunities, and develop compelling cases for support and budgets.
• Develop joint grant applications by collaborating with colleagues, members and external partners to create bids aligned with our strategic aims and which recognise our current strengths, resources and prioritie
• Support strategic funding development, working closely with the senior leadership team to shape our approach and deliver against funding objectives and ensure it is understood by colleagues.
• Champion a positive fundraising culture and ethos, providing expertise and contributing member support, training, and events across the community rail movement.
• Contribute to wider organisational activity, including using major events and campaigns, such as the Community Rail Awards, to advance fundraising efforts.
• Develop and maintain effective fundraising systems, including funder reporting, review processes, and tracking KPIs to monitor progress and impact.

Skills, competencies and experience

1. Proven skills and experience in third sector fundraising, including corporate fundraising, grant management and funder reporting, with a broad understanding of the full fundraising mix and ability to spot new opportunities.
2. A demonstrable proactive approach to relationship building, with experience engaging and stewarding funders to create long-term mutually beneficial partnerships.
3. Strong proposal/grant application and report writing skills, able to tailor communication for different audiences and stakeholders to maximise clarity, relevance and impact.
4. Excellent verbal and written communication, with the ability to gather insight and inspire engagement both internally and externally.
5. Strong organisational and time management skills, able to balance multiple and competing  priorities and meet deadlines effectively. 
6. Experience of, or demonstrable understanding of, membership organisations, including the ability to balance member needs with our organisational objectives.
7. Appreciation of and commitment to community development, empowerment and sustainability, and the value of community engagement in relation to transport.
8. Solid understanding of KPIs, targets, budgeting, and risk management, with the ability to plan, track and evaluate performance effectively.
9. A proactive, positive and self-motivated mindset, able to work independently, collaborate well, and inspire confidence in others.
10. IT literate, with a good working knowledge of Microsoft Office, TEAMs, the internet and social media.

Other information

This post is home-based, but with travel (including occasional overnight stays) for team meetings, events, member engagement, and external meetings. This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Benefits: 25 days annual leave plus bank holidays (rising up to 30 days, plus Bank Holidays, in line with long service); pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme. 

We are committed to being a flexible, supportive and understanding employer.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

Working at White Ribbon UK

White Ribbon UK is the leading organisation working to prevent men’s violence against women and girls by promoting equality, positive masculinity, and healthy relationships. Our work transforms communities and workplaces and makes a real difference in ending violence. We reach many thousands of people, but we can’t do any of this without passionate and highly effective people working within our team.

We’re a registered charity headquartered in West Yorkshire.

Opportunities

Accreditation & Training Officer

We are looking for someone who can deliver high quality training to adults and young people in the workplace and community settings. You will be comfortable managing groups discussing sensitive issues and difficult topics.

You will be selling accreditation and training and encouraging organisations to engage with us. You will be guiding workplaces to develop an Action Plan which delivers impact on the ground.

This post is remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues, including a quarterly full staff meeting at Hebden Bridge. 

£31,793.01 per annum

Full-time

Permanent

About White Ribbon UK

White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.

This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.

Location: This post is remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues, including a quarterly full staff meeting at Hebden Bridge. This post requires travel to attend events and meetings throughout England and Wales.

You will work closely with the Business Development Manager, work collaboratively with internal teams and external stakeholders.

Application Instructions

To apply: please submit your CV and a cover letter detailing, with examples, how you meet each item on the person specification and telling us why you want this role, Debbie Kershaw. The closing date for applications is Monday 20th April 2026 at 9 am. Interviews - First round 27th April 2026 (online), Interviews second round Wednesday 6th May 2026 (in person at our Hebden Bridge Offices).

An exciting opportunity has arisen within Pure Innovations in a pivotal role where you’ll help shape the future of our charity’s relationships and service growth, driving meaningful impact across Greater Manchester’s communities.The Relationship & Growth Manager will lead Pure’s business growth by successfully building strategic relationships with commissioners, funders and stakeholders, which will develop firm foundations for new business, transforming these into tangible new business ventures for Pure Innovations.

The role requires an understanding of the Greater Manchester health and social care landscape, including local authority commissioning teams, NHS Greater Manchester, Adult Social Care, VCFSE networks, and place based partnership structures.

The postholder will draw upon existing networks to expand Pure’s influence and identify opportunities, leading the bidding lifecycle, ensuring all submissions are accurately costed, high quality, and effectively project‑managed through to submission.

We’re seeking a well‑connected leader from the Greater Manchester health, social care, or VCFSE sector who can unlock opportunities, forge strong partnerships, and drive the growth of innovative, high‑impact services.

Responsibilities:

• Work across the organisation to ensure a proactive business growth vision.
• Lead on the delivery of new business by continually horizon scanning for opportunities, exploring tendering options and reviewing trend data.
• Develop relationships with Greater Manchester health, social care, statutory and VCFSE organisations to create business opportunities aligned with strategic priorities
• Use GMCA strategies and commissioning plans to Co-design responsive provision or develop viable business propositions.
• Represent Pure within Greater Manchester commissioning forums, VCSE networks and partnership groups.
• Produce and present outcome focused reports including a Business Growth Dashboard.
• Deliver innovative and creative outcomes supporting organisational growth.

This role is ideal for someone who:

• Has worked in a senior role within business development for a social care provider, supported employment service, NHS partnership team, or Greater Manchester VCFSE.
• Understands how to navigate adult social care commissioning, NHS community pathways, or specialist provision to generate business opportunities.
• Has a network that may include strategic commissioners within health, education social care and community organisation’s.
• Passion for improving outcomes for people with disabilities, learning differences, autism, long term health conditions, or those at risk of social isolation in Greater Manchester

Person Specification

Education and Qualification

Essential: GCSEs level 4+ in Maths & English.

Desirable: Qualification in business or project management.

Essential experience:

•Minimum 2 years business development experience within the Greater Manchester health, social care, VCSE, or supported employment ecosystem.

•Understanding of Greater Manchester devolution priorities and how they influence commissioning priorities, for local health and care agendas

•  Bid writing for health/social care contracts (£500,000+)

•Contract negotiation with local authorities/NHS partners

•  Social value commitments and ethical practices.

•  Excellent communication, negotiation and influencing skills.

•   Strategic thinking, analysis and project management.

Desirable experience:

• Minimum 2 years’ experience in a Senior business development role within the Greater Manchester health, social care, VCSE, or supported employment ecosystem.

• Existing relationships with commissioners, Greater Manchester Combined Authority,  local authorities, Integrated Care Systems (NHS GM), or social care providers.

• Co designing social impact models

Why Join us?

•Rewarding career pathways and progression opportunities with an award-winning organisation, which puts people first (not profits).

•Full Induction, training & Development programmes.

•Leadership development program recognised by Chartered Management Institute. 

•Flexible working hours (subject to the needs of the service).

•  22–30 days holiday after 5 years’ service (pro rata - part-time staff) + Bank Holidays.

•  Health Benefits including Simply Health cover, dental treatment plan cover or gym membership. (after completion of probationary period).

•Bonus birthday holiday after 5 years’ service.

•Company events and fun days out.

•Discount at Catering Outlets.

•  Employee Assistance Programme- 24-hour helpline for support and advice.

•Nest pension Scheme-salary sacrifice basis. Pure makes a scheme % contribution.

•Mental Health at work first aiders to offer guidance and Support when required.

•Refer a friend recruitment scheme.

Pure Innovations is an equal opportunity employer and a proud supporter of the Disability Confident scheme and the Armed Forces Covenant. If you have a disability or are a member of the armed forces community, please let us know, and you will be automatically invited to interview, provided you meet the essential criteria.

Additionally, please let us know if you require any reasonable adjustments or support with the recruitment process.

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.

This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of successfuly managing a team and are seeking a new challenge then get in touch!

The role is 21 hours per week.

Due to the number of applications we may not be able to respond to all unsuccessful applicants.

Would you like to work towards a more peaceful world? We are looking for a driven and thoughtful Communications Manager to help shape and strengthen our voice across social media, news media, supporter communications and our website. You will act as a spokesperson for the organisation, write and develop communications campaigns, respond to current events, and help grow our membership and supporter base.

The Peace Pledge Union (PPU) is a pacifist campaigning organisation that has promoted nonviolence and opposed war since 1934. We challenge the systems and ideas that normalise militarism, promote peaceful alternatives, and organise the annual white poppy campaign in remembrance of all victims of war.

We welcome applications from people with non-linear career paths and from those whose relevant experience comes through community organising, campaigning or lived experience, as well as formal communications roles. Political understanding, sound judgement, and the ability to communicate clearly and responsibly are essential.

This is an opportunity to play a vital role in a small, collaborative organisation at an important moment of our development. We are particularly interested in reaching audiences beyond established peace movement circles, and communicating in ways that are accessible, relevant and inclusive.

The PPU values diversity, champions inclusion and strongly encourages applications from people of all backgrounds. We are committed to being an organisation where all voices are heard and all individuals are valued and welcome.

If you would like to discuss the role informally before applying, you are welcome to get in touch with us.

Key Dates

• Interview dates - 8-9 April 2026
• Job start date - 6 May 2026 or as soon as possible - to be agreed with successful candidate

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Southampton

Salary: £27,482 - £28,552

Hours per week: 37.5

Contract Type: Permanent 

Reference Number: STOPDA836

Main Purpose and Scope of the Job:

Working closely with Royal South Hants Hospital and Southampton General Hospital’s Safeguarding Teams, you will provide support and advice hospital-wide, with a focus on Accident and Emergency and Maternity Services.

Assessing the needs of individuals and ensure the service user have a clear pathway of support across services and agencies, both mainstream and specialist.

Working with those experiencing domestic abuse to increase their personal safety, and that of any children, and inform them of their rights and options and to identify the needs of their children and support them to access appropriate services.

Strengthening and developing links and pathways with RSH & Southampton General Hospital colleagues and other partnerships that collaboratively work within the RSH & General.

Promoting awareness of the experiences and needs of those living with domestic abuse, particularly in relation to their mental and physical health.

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

The Development Manager plays a central part in enabling the Royal Court Theatre’s Development team to reach and grow ambitious fundraising targets for the charity’s mission.

The role will be responsible for a range of fundraising relationships and initiatives across a variety of sources, including high-level donors, corporate partners and trust & foundations (with scope to focus the role around the specialisms and interests of the appointee). This includes managing and stewarding key individual and corporate relationships, leading on applications, proposals and campaigns, and contributing to long-term fundraising targets and strategies.

The Development Manager will work closely with the Director of Development and wider Development Team (including as manager for team-members), as well as collaborating with other departments across the theatre.

The successful candidate will have:

• Experience successfully planning and writing proposals and/or pitches for funding across a range of contexts and funders/partners.
• Experience managing relationships with key stakeholders including high level individual and/or corporate partners.
• Excellent communication and presentation skills (both written and verbal).
• Excellent organisational and management skills to handle a busy workload, tight deadlines and conflicting priorities.

Further details of the role can be found in the Job Description below. If you are interested in this role, please complete an application form. Please address how you meet the criteria set out above within your application.

To note, your personal statement can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible form for your application to be received, please contact the recruitment team (email on our careers page).
 

Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.

As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.

We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.

Lead with purpose. Help shape services that put lived experience first.

Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)             
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave:  25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding

Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.

Key Responsibilities

• Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.

• Supervise and support staff, promoting professional development and wellbeing.

• Contribute to financial management, including budgeting and annual reporting.

• Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.

• Support fundraising initiatives to sustain and expand our services.

• Support fundraising initiatives to sustain and expand our services.

• Ensure effective monitoring, evaluation, and recording of project outcomes.

• Stay up-to-date with national and local mental health policies, initiatives, and best practice.

• Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery. 

Person Specification
We are looking for someone who:

• Has experience in operational management and staff supervision.

• Is skilled in financial management and resource planning.

• Understands mental health and/or addiction services, or has a strong commitment to learning.

• Communicates effectively and can build strong partnerships.

• Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.

Please view the full job description and apply via our website. 

About the role

This is an exciting opportunity to help SARSAS realise it’s vision of a world without sexual violence, through supporting our ambitious fundraising and communications team.

Our Fundraising and Marketing Assistant will be engaging with our supporters, support our training programmes, raising awareness and fundraising campaigns and use their creative skills to produce compelling digital content.

You will directly support fundraising and comms with administrative support, including responsibility for maintaining accurate records on our CRM database.

As Fundraising and Marketing Assistant, you will also raise SARSAS’s profile through agreed external communications along with supporting internal communications within the organisation.

This is a varied and busy role within a collaborative and supportive environment.

About You

Our Fundraising and Marketing Assistant will be passionate and creative individual with some previous administration experience and a keen interest in fundraising and marketing. You have an enthusiastic personality and are willing to learn with strong organisational skills and the ability to prioritise your own workload. Your strong attention to detail and excellent written and verbal communication skills make you an ideal candidate for his role.

You’ll be excited by the opportunity to join SARSAS and looking to develop your career in Fundraising and Marketing.

 About SARSAS

SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.

SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.

SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.

Equality, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

Contract information

Salary: £ 25,500 pa FTE

Hours: 22.5 hours per week

Based: Bristol with up to 50% working from home available

Contract: 6 month fixed term

Applicants will undergo a basic criminal record check before employment starts.

 How to apply

Closing date for applications is Midnight on Monday 13th April 2026.

Interviews will be held on Thursday 30th April 2026. Please ensure you are available for an interview on this date.

Interviews will be held in person in our Bristol but please indicate in your application if this is not possible so we can consider an alternative.

Job description

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working with the Senior Caseworker and Team Manager you will: 

Key Objectives and Details for this Role

Working with the Senior Caseworker and Team Manager your role and responsibilities include: 

•Support staff to liaise with families/carers to communicate information regarding our work

•Support staff to keep and maintain robust recording and monitoring systems

•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records

•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.  

•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff

•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken

•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout

•Liaise with external agencies and organisations on behalf of clients

•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary

•Ensure records are kept and information managed confidentially in line with the data protection legislation

•Supporting Refugee team with general admin, database, evaluation data

•Maintain excellent safeguarding practices

•Supporting with partnerships liaison work – keeping records up to date 

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Person Specification

The following skills and experience are required for this post:

Essential

·      Fluency in Arabic (spoken and written) to effectively support Arabic-speaking service users and families

·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery

·Ability to manage an independent workload and support the wider team

·Ability to work as part of small team, whilst also working independently

·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards

·Excellent IT skills including MS Office suite and ability to use Internet, email and social media

·Committed to KLS’s mission, vision and values

·Passionate about social justice, education and championing the value of families from refugee communities

·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations

Desirable

·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities) 

·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals

·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults

·Excellent problem-solving skills and strong attention to detail

·A recognised casework/advice qualification

·Experience of collecting monitoring and evaluating data

·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya

·Knowledge of Battersea / Wandsworth

Purpose of the job

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning. ​

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To do this, we work with a network of youth organisations delivering youth work and outdoor learning youth work across the UK, as well as national, regional and specialist infrastructure bodies that collectively strengthen the impact and sustainability of the sector.​

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Together, this network forms a connected system focused on one shared aim: widening the reach and deepening the impact of youth work and outdoor learning.​

As our Network Manager, you will live and breathe our network, developing a deep understanding of the makeup, needs and priorities of network members to lead effective engagement and establish a high quality experience. You’ll drive a number of projects and steward relationships as part of our evolving offer, focusing on listening, moving from a transactional to a relational approach to supporting and learning from our network, equipping leaders with the skills, networks, and confidence to deliver exceptional support to young people.

You’ll support the Head of Network Development and the Senior Leadership Team to evolve UKY’s network offer as part of our new strategy. You will be a key advocate for the sector, ensuring our network remains responsive, resilient, and well equipped to meet emerging opportunities and challenges.

The role requires deep understanding and experience  of the youth sector, the ability to confidently build relationships with leaders of practice and organisations, as well as a highly organised, and proactive individual with strong project management and excellent stakeholder management skills.

Why work at UK Youth?

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning. We support a network of thousands of youth organisations across the UK to improve young lives every day. At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work and outdoor learning for generations to com e:

• We back youth work leaders with the evidence, connections, and investment they need to thrive.

• We keep youth work effective with research, large-scale pilot programmes, and professional development initiatives.

• And we work with young changemakers to inspire lasting change in the attitudes of the public and funders.

Key responsibilities

• Relationship Building, Network Onboarding and Partnerships

• Network Engagement, Experience and Capacity Building

• Planning, Budget and Resource Management

• Leadership and Management

Experience we're after

• Experience delivering youth work practice with young people.

• Understanding of youth policy, workforce challenges, and sector-wide trends including the changing aspirations and needs of young people and the impact of youth work in supporting these.

• Knowledge of youth sector infrastructure organisations and their roles at national, regional, and local levels.

• Strong programme and project management expertise, including a demonstrable track record of successfully leading and managing large-scale or complex programmes and projects in a previous role.

• Excellent relational and stakeholder engagement skills, with proven experience building and maintaining relationships across diverse organisations.

• Proven experience in network development, membership engagement, or partnership management within the charity, youth, or community sector.

• Experience in workforce development, training, or skills enhancement within a sector-focused setting.

• Excellent line management skills, with experience developing staff and effectively managing performance.

• Exceptional communication skills, both written and verbal, with the ability to engage diverse audiences in a variety of settings.

• Experience in budget management and financial planning.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 7th April 2026 at 09:00am

Provisional Interview Dates: 13th and 14th April

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

• Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We're looking for a Store Manager to join our team in Surrey Quays.

  What does this role involve?

  As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .

  Each day is different in this varied, fast paced and hands on role.  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

  What are we looking for?

  • Experience working in a customer facing role in retail, hospitality or service industry
  • Experience of leading, motivating and developing teams
  • Commercial awareness
  • Ability to achieve sales targets
  • Committed to achieving the highest retail standards at all times
  • Able to work under own initiative and take a proactive approach to changing business needs and objectives
  • Thrives working in a hands on, fast-paced environment
  • An understanding of budgets and P&L 

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  1. Click the “Apply” button below.
  2. You’ll be seamlessly redirected to the BHF Careers page.
  3. Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

Job title: Senior Development Manager

Contract type: 1-year contract, 3-days per week (21hrs per week, standard office hours are 9am – 5pm, Monday – Friday. Work outside these hours is required on occasions. Flexible working subject to agreement).

Start date: April 2026

Salary: £45,000 - £55,000 per annum 

Holiday: 25 days + Public Holidays pro rata

Pension: Generous workplace pension scheme

Location: London, Somerset House 

Reporting to: Director

Travel: Occasional travel to projects and events may be required.

Safeguarding: In line with Art Explora’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment.

Art Explora’s mission is to tackle the social, economic and geographic barriers that prevent many people from having the opportunity to take part in the arts.

The role 

Art Explora UK is a small but entrepreneurial arts charity looking for an experienced fundraiser to join our dynamic team and help us implement a new fundraising strategy, and achieve our ambitious and exciting targets at a time of growth and opportunity.

This is a flexible part-time role for someone who is happy working independently, while liaising closely with the Director, Programme Heads and Trustees. On-boarding and hand-over will be with the current Fundraising Consultant. The Senior Development Manager will identify, cultivate, solicit, and manage funders and prospects, working across public sector, trusts, foundations and corporate supporters.  A particular focus will be on securing support for two high-profile, flagship programmes: Time Odyssey and the Mobile Museum, however there is significant potential to expand this scope of work.

The Senior Development Manager will be someone who thinks creatively, seizes opportunity and, with excellent inter-personal skills, brings experience, energy and drive to attract donors and prospects to the Charity’s exciting mission to innovate forms of engagement and increase access to arts and culture.

Specific Responsibilities

• Deliver against a 6-figure fundraising target, taking responsibility for a cohort of prospects, with a focus on trusts, foundations, public sector and corporate partners.

• Write compelling proposals/applications and reports for trusts and foundations, to engage supporters and demonstrate the impact of our work.

• Collaborate with colleagues, in particular the Director and Programme Heads, to source programme information, schedule meetings/calls with prospects, writing excellent briefing notes in advance.

• Adhere to best practice in prospect cultivation, solicitation and stewardship, and ensure the due diligence policies in place are followed.

• Deliver the highest level of donor care through excellent communication skills: building rapport with prospects and donors, and ensuring correspondence is appropriate and consistent.

• Set up and deliver cultivation events for prospects and donors that highlight the work of Art Explora and associated opportunities to support.

• Work closely with press/marketing to ensure messaging and brand identity is aligned.

Key outcomes

• Achieve fundraising target

• Expand and progress the existing pipeline of prospects and donors

• Demonstrate highest level of prospect/donor interaction and relations – actions that result in an engaged and informed donor pool

• Produce excellent and regular donor communications, both written and in-person.

• Submit in a timely fashion proposals and reports.

• Deliver excellent development events as required, within budget.

PERSON SPECIFICATION

• 4+ years’ experience in donor-facing fundraising, with a focus on the arts/education sector. 

• Highly organised with the ability to work at pace and manage a number of projects and priorities simultaneously.

• Demonstrable experience of working to and meeting challenging fundraising targets; proven ability to secure six-figures awards.

• Experience of independently managing a designated group of donors and prospects and moving those relationships forward to successful outcomes.

• An understanding of and commitment to excellent stewardship and donor care

• Excellent written and verbal communication skills; a developed ability to influence and inspire donors and prospects around a given cause or project.

• Confidence to drive forward relationships with donors and prospects, meeting independently and presenting proposals face-to-face and in writing.

• Flexibility to occasionally work outside of normal office hours and travel to various locations as required.

• A passion for the arts and an understanding of the arts education landscape.

If you feel you meet some of the criteria but not all, please feel free to enquire and learn more.

Deadline: 11:59pm Sunday 12  April 2026.

The interviews will be the week commencing 20 April.

We are an Equal Opportunities Employer and welcome applications from people with diverse backgrounds. We strive to promote an inclusive environment, which celebrates and promotes diversity.

For any queries regarding eligibility or the job specification please contact Art Explora.