Sustainability jobs

Communications and Marketing Officer – Part Time

Location: Bromley (hybrid with some flexibility)

Salary: £30,000 FTE (pro rata to £12,000 per annum)

Vacancy Type: Fixed term until 31 March 2027 (with potential to extend)

Hours: 2 days per week (15 hours)

About Us:

Greener and Cleaner is a community-led charity based in Bromley, supporting residents and organisations to take practical action on climate change and sustainable living.

We’re looking for a Communications and Marketing Officer to lead and develop our internal and external communications as we continue to grow.

This is a key role in helping us share our work, engage our community and strengthen our brand, working closely with the senior team across a range of channels.

What you’ll do:

• Lead and deliver communications across digital, social and email channels
• Write content for a range of channels, including web, socials, newsletters and applications.
• Lead and create engaging content and campaigns to promote our work
• Manage and develop communications channels, including newsletters and social media
• Tailor messaging for different audiences, including supporters, volunteers and partners
• Support PR and press activity
• Work with volunteers and external support to deliver high-quality content
• Support fundraising activity through communications and engagement

What we’re looking for:

• Strong communication and content creation skills
• Experience using social media and digital channels
• Ability to manage multiple priorities and work independently
• A proactive and organised approach

Equity, Diversity and Inclusion 

Greener and Cleaner is committed to creating an inclusive and welcoming environment for everyone. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in the environmental and sustainability space. We value different perspectives, experiences and ways of thinking, and believe these strengthen our work and impact.

How to Apply

If you feel you are a suitable candidate and would like to work for Greener and Cleaner, please do not hesitate to apply.

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Chief Operating Officer

Salary up to £56k per annum (depending on experience)

35 hours per week average (flexible)

25 days A/L + contributory pension scheme

Birmingham Settlement is looking to appoint to the new role of Chief Operating Officer to help us continue to deliver the safe, high-quality services our people want, deserve, and expect.

Working closely with the CEO, the Chief Operating Officer will help translate strategic vision into operational delivery by ensuring the Settlement has the systems, people, and processes in place to achieve its goals. This includes operational support and leadership: working closely with managers and service leads to drive the Settlement’s delivery and people strategies, embedding culture, and organisational development to create and take opportunities while also delivering effective financial management, governance, compliance, and risk management.

To succeed, you will have significant experience in the charity sector at a senior level with a proven track record in service delivery and charity compliance, you will have excellent communication and leadership qualities with ability to motivate and inspire to get the best out of people as well as an understanding of the issues the Settlement strives to challenge. As a critical member of the Settlement’s leadership team, you will play a key role in supporting sustainability, development and implementation of our longer-term strategic plans. This will be a very busy but rewarding visible and hands on role that cuts across all aspects of the charity as we continue to grow and develop.

For an informal / confidential chat please call Theresa Gniadkowski.

No agencies please.

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.

Closing date: Wednesday 8 July 2026

Interviews:  Thursday 16 or Friday 17 July 2026

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Prospectus are pleased to be supporting our client in their search for a Senior Philanthropy Executive.

The charity are a membership organisation with over 13,000 members forming a powerful national and local network that provides information and support. They have over 1,300 active volunteers in England, Wales and Northern Ireland and around 300 paid staff, all dedicated to improving the lives of people affected by MND, now and in the future.

The organisation are reviewing applications on a rolling basis so please do apply ASAP and we will be in touch!

This is a full-time, permanent role paying a salary of £43,000 to £45,000 per annum. The postholder will be working in a hybrid model from their offices in London.

As the Senior Philanthropy Executive, you will create, deliver and record exemplary philanthropic journeys. You will contribute to the sustainability and growth of the Philanthropy Team’s pipeline by securing transformative income, including six figure donations and multi-year commitments.

The organisation are looking for an experienced high-value fundraiser with a track record of working with high-net-worth individuals and securing six-figure major gifts. The ideal candidate will be an exceptional communicator, an engaging networker and a strategic negotiator.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Ariha Semontee at Prospectus.

If you are interested in applying to this position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Jimmy’s Cambridge are seeking a Director of Performance.  This is a completely new post, designed to radically transform assurance and accountability ahead of licencing and regulatory compliance within our sector.  We have always prided ourselves on being ahead of the curve within the sector, whether that’s through innovation, widening our offer, or resourcing our professions, and now again, we are getting ahead of the curve to drive up standards and lead from the front. 

The Director of Performance will hold the organisation and its staff to account for providing exceptional service and gold standard accommodation to our residents.  The post holder will line manage the Head of services, Head of Finance and People, Head of Fundraising, Communications and Communities and the Project Officer, holding them to account for delivery of business and service plans, effective and efficient running of portfolios and functions, high levels of Return on Investment (ROI), stakeholder satisfaction, regulatory compliance and commissioner and contract delivery.  The post holder will utilise data, evidence and insights to assess performance and assure the CEO and Board that Jimmy’s Cambridge is run effectively and efficiently for the benefit of our residents. 

You will come from a very strong performance background, most likely with a highly detailed understanding of regulatory compliance within any regulated / licenced sector.  You will be unafraid to ask difficult questions, scrutinise business and operational planning, put into practice swift and effective performance improvement initiatives, and assure a Board of your services / portfolios efficiency, effectiveness and grip within complex operating environments.  Unafraid of robust conversations and relationships, you will not shy away from what needs to be done to ensure the very highest standards for our residents.  You will not necessarily come from a homelessness or housing background, but you will possess a strong poverty reduction, inclusion and social justice ethos.  Empathetic with a titanium core! 

Closing Date: 12 noon Friday 10th July 2026.

Interviews will be held in Cambridge on Tuesday 21st July 2026 with Natasha Davies, CEO and Ian Cardwell, Trustee.

Please get in touch if you would like to arrange an informal Conversation with Natasha Davies CEO. Please be aware Natasha is unavailable 6-10 July. 

How to Apply

To apply, please send us your CV (maximum 3 pages) plus a short statement (maximum 2 pages) explaining why you are interested in the role with detailed reference to the person specification.

No agencies will be considered. 

Finance Director

Hours of work 30 hrs / 4 days per week, permanent contract

Based Newhaven, with some hybrid working available after completing induction

Starting Salary £60K per annum pro rata

Are you an experienced senior level finance decision maker with broad cross sector knowledge, who demonstrates excellent communication skills, and wants to use your skills to support a community facing organisation? If so, we would welcome your interest and application!

You will be a qualified accountant, with an understanding of the complexities of working within the 3rd sector funding framework.  With responsibility for providing expert strategic financial advice and professional input right across the organisation, you will ensure the finances of the Charity run smoothly and efficiently.  You will consider the wider internal and external factors presented to you by our internal knowledge experts alongside the financial position in order to support the delivery of the services and enterprises, which fulfil the organisation’s mission and values.

You will also provide effective leadership and direction of the well-regarded finance team with a person-centred approach.

Providing sound financial, contract & risk management advice and ensuring compliance with legal, statutory and audit requirements, you will contribute to the strategic leadership of the charity as an active member of our Senior Management Team.

We are looking for people to join our team who have the qualities and skills we feel would most benefit our internal and external clients; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!

Interviews will be held in Newhaven.

Closing date: 5pm on Sunday 19th July 2026

1st stage interviews:  Wednesday 29th  July 2026 / 2nd stage interviews: w/c Monday 3rd August 2026

 For the job description and to apply, please visit the website

Completed application forms can be sent to HR

 You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team, and we would be happy to arrange an informal discussion with the CEO or current FD.

SCDA includes: Employability; Community Advice and Wellbeing; Community Development & Health

Registered Charity Number: 1094905

Company Limited by Guarantee: 3387617

Lead a vibrant community hub where every day makes a difference. Help shape a safe, welcoming space that brings people together and generates real impact.

We’re looking for a dynamic and hands-on Community Centre Manager to take the lead in running a thriving, multi-use community facility. This is not just a management role – it’s an opportunity to build relationships, create opportunities, and play a central role in the life of a diverse and growing community.

As the driving force behind the centre, you’ll oversee day-to-day operations, lead a dedicated team, and ensure the space delivers high-quality services while remaining financially sustainable. You’ll have the autonomy to identify new income opportunities, strengthen partnerships, and continuously improve how the centre serves its users.

This role is ideal for someone who enjoys variety – from managing facilities, budgets, and compliance, to engaging with local residents, tenants, and stakeholders. No two days will be the same, and your impact will be visible across everything from the condition of the building to the experiences of the people who use it.

What you’ll be doing

• Leading and supporting a small  team, creating a positive and high-performing working environment
• Managing the day-to-day running of the centre, ensuring it is welcoming, safe, and efficient
• Driving income through room hire, bookings, and identifying new opportunities
• Overseeing facilities, maintenance, and contractor relationships
• Taking ownership of health & safety, safeguarding, and compliance across the site
• Managing budgets, monitoring performance, and ensuring value for money
• Building strong relationships with tenants, partners, and the wider community

Why this role stands out

• A genuine opportunity to shape and influence a vital community asset
• A varied role combining leadership, operations, and community engagement
• The chance to make a visible difference to people’s lives locally
• A supportive environment with scope to introduce new ideas and improvements

We’re looking for someone who:

• Has experience managing a community facility, public building, or similar environment
• Brings strong leadership skills and enjoys developing and motivating teams
• Is confident managing operations, compliance, and competing priorities
• Understands how to balance community impact with financial sustainability
• Builds relationships easily and thrives in a people-focused role

If you’re looking for a role where you can lead, influence, and make a meaningful impact every day, we’d love to hear from you.

DIRECTOR OF FINANCE AND RESOURCES

Are you a strategic finance leader with a heart for mission? Do you want your professional expertise to count for something more than the bottom line?

We are delighted to be partnering with Church Mission Society (CMS), who are supporting close to 200 people in mission across dozens of countries. CMS exists to make disciples of Jesus at the edges: the edges of church, the edges of society and the edges of our own comfort zones. They are now seeking an exceptional Director of Finance and Resources to help ensure that extraordinary mission work is sustainable for generations to come.

As a member of the Senior Leadership Team (SLT), you will provide strategic leadership across CMS's financial sustainability, organisational infrastructure and central resources. This is a genuinely broad and influential role, covering financial strategy and management, investments, treasury, risk, legal and regulatory compliance, property and facilities, IT and cyber security, and relevant corporate governance. You will also maintain oversight of CMS's residual pension-related responsibilities following the transfer of its defined-benefit pension liabilities.

You will be a trusted adviser to the CEO, board of trustees and the wider SLT, providing the financial clarity, challenge and confidence that enables CMS to make wise, sustainable decisions in service of its mission. You will lead four direct reports (Head of Finance, Head of ICT, Facilities Manager and Head of Legal) and serve as a director of a number of CMS subsidiary entities.

You will be a qualified accountant with significant senior finance leadership experience, ideally gained within a charity, not-for-profit or values-led organisation. You will bring proven ability to contribute at executive and board level, with strong experience across financial planning, audit, internal controls, management reporting and team leadership.

But this role asks for more than technical expertise. CMS is looking for someone with the wisdom to balance prudent stewardship with an appropriate appetite for risk, the courage to hold a firm line when necessary, and the humility to lead in a way that enables others to flourish. You will be collaborative, relational and service-oriented, someone who genuinely believes that finance exists to serve mission, not the other way around.

A committed and practising Christian, you will be in sympathy with CMS's values, its Ethos Statement, and its pioneering, servant-hearted approach to God's work in the world.

If you would like an informal conversation, please contact Adam Stacey, CEO at Charisma Charity Recruitment.

Applications should please be submitted through the Charisma website, to include your CV and supporting statement. Please see candidate pack for full details. 

We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.

All applicants must be wholeheartedly committed to the aims, ethos, and values of Church Mission Society. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.

Closing date: 5 July 2026

First stage interviews with CMS: 14 July (online)

Second stage interviews with CMS: 29 July (in person)

 Harris Hill is delighted to be recruiting a Head of Commercial on behalf of a well-established professional membership organisation.

This is a newly created senior role with responsibility for driving commercial performance, strengthening financial sustainability, and identifying opportunities for growth across a diverse portfolio of products and services, including events, training and publications.

Working closely with senior leaders, you will develop and oversee commercial models, monitor financial performance, utilise data and market insight to inform decision-making, and build strong relationships with internal and external stakeholders.

About You

You will have:

• Significant experience in a commercial, business performance or operational leadership role.
• Strong financial and commercial acumen.
• Experience developing and improving income-generating products or services.
• Excellent analytical and stakeholder management skills.
• A track record of using data to drive performance and growth.
• Experience leading and developing teams.

Experience within a membership, training, events, publishing or professional services environment would be advantageous.

This is an excellent opportunity to make a significant impact within a purpose-led organisation, shaping commercial strategy and supporting long-term growth.

Please submit your CV to be considered for this opportunity and to receive further information.

Due to the volume of interest, only shortlisted candidates will be contacted.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Director of Finance

c.£85k pa | Derby, hybrid

Campbell Tickell are proud to be recruiting to the role of Director of Finance at YMCA Derbyshire.

Founded in 1847, YMCA Derbyshire is a charity that supports children, young people and communities across Derby and Derbyshire through a wide range of integrated services. We provide housing and supported accommodation for around 270 people each night, alongside pathways that help individuals move toward independent living.

Our work spans lifelong learning provision including our vocational college, employability programmes, school-based childcare, early years provision,

youth and community programmes, health and wellbeing activities, and vital services through our poverty relief programmes. We are a strong, stable and well-led organisation with a clear sense of purpose, and an equally clear belief that we can do so much more for the young people and communities we serve. We’re now looking for a new Director of Finance who can help us continue to unlock that potential.

We have grown considerably in size as an organisation in the last five years and we retain a clear focus on continuing that momentum to expand our provision and invest to strengthen our long-term financial sustainability. We are seeking a

senior finance leader who can support sustainable progress while balancing risk and resource constraints as we build more resilient financial foundations. The Director of Finance will play a critical leadership role in helping us address these challenges and seize emerging opportunities.

This is not a routine finance leadership role. We are looking for someone who can bring fresh thinking, someone who is not only technically strong, but also creative, forward-looking, and who brings an entrepreneurial flair to help us identify and seize opportunities as we grow the organisation. Above all, we are

looking for a leader with emotional intelligence, strong judgement, and the ability to build trusted relationships across a complex organisation. You will bring experience in one or more of the housing, charity, or education

sectors and while we expect you will already be operating at Finance Director level, we remain open to exceptional candidates who can demonstrate the capability to step into this level of responsibility.

This is a significant leadership opportunity with considerable

scope to have a big impact at an organisation with strong foundations, committed colleagues, an excellent reputation and strong networks in Derby and Derbyshire. If you’re energised by possibility, motivated by purpose, and ready to help us take bold steps forward, we’d love to hear from you. Join us, and help lead the next chapter of YMCA Derbyshire’s story.

Closes: Monday, 6th June 2026| 9am

Harris Hill is delighted to be recruiting a Facilities and Operations Manager on behalf of the Medical Research Foundation.

London  | Full-time | 12month FTC

The Medical Research Foundation's vision is a world where medical research improves health for everyone. Through funding high-quality research, the charity supports discoveries that improve lives and tackle some of society's most pressing health challenges.

This is an exciting opportunity to join a charity that funds life-changing medical research into underfunded and emerging areas of health. As the organisation continues to grow, they are looking for an experienced operations professional to ensure their office, facilities and business operations run smoothly, efficiently and safely.

About the role

Reporting to the Director of Operations, you will take the lead on facilities management, health and safety, office operations and business continuity, while identifying opportunities to improve systems and processes across the organisation.

Key responsibilities include:

• Leading on health and safety compliance and risk management
• Managing office facilities, suppliers and service contracts
• Acting as the main contact for building management and external providers
• Overseeing IT and operational support services
• Supporting business continuity and cyber security planning
• Driving operational improvements and sustainability initiatives
• Line managing two members of staff

About you

We're looking for someone with:

• Experience in facilities, office or operations management
• A strong understanding of health and safety requirements
• Experience improving processes and implementing new ways of working
• Excellent organisational and stakeholder management skills
• Confidence managing suppliers and external contractors
• Previous line management experience
• IOSH Managing Safely qualification (or equivalent)

Most importantly, you'll be proactive, solutions-focused and enjoy creating an environment where people can thrive.

Benefits

• 30 days annual leave plus bank holidays
• Double-matched pension contributions up to 12%
• Life assurance
• Flexible and supportive working culture
• Hybrid working

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking an outstanding Chief Executive Officer to guide First Step into its next chapter, following the announcement of the planned retirement of our current CEO after 11 years of dedicated service.

You join us at an exciting and transformative time. We are actively driving the organisation forward, focusing on long-term sustainability while ensuring we never lose sight of the families who rely on us.  We are looking for a CEO who shares our values, inspires others and can lead with vision, compassion and determination.

This is a hands-on, outward-facing role, leading from the front, championing First Step’s profile within the community and igniting the interest of existing and potential supporters and donors. You will need to:

• Inspire, energise and direct the First Step team of staff and volunteers, to consistently deliver outstanding support for families of children with special needs and or disabilities
• Foster a positive and proactive culture that embodies excellence and compassion at every level
• Shape and communicate a strong strategy and vision, ensuring that every aspect of our work aligns seamlessly with First Step’s objectives and values
• Actively seek out and embrace new possibilities to expand and enhance services, driving innovation to ensure the organisation continues to make a meaningful difference to the community

As we follow the recruitment requirements of Keeping Children Safe in Education we do require a fully completed application with a full education and working history with any gaps explained.  A supplimentary CV can also be provided for additional information, but not in place of a fully completed Application Form.

At First Step, safeguarding children and vulnerable adults is at the core of everything we do. Working closely with children, parents, staff, volunteers, and the wider community, we are dedicated to creating a safe and nurturing environment where everyone can thrive. Our team is vigilant and proactive to identify and address any concerns, and to follow our robust procedures whenever there is a belief that a child or vulnerable adult may be at risk of harm.

We are equally passionate about championing equality and diversity in our employment practices and the services we provide. First Step embraces inclusion, celebrating the unique perspectives and talents that each individual brings to our organisation. We actively encourage people from all backgrounds – regardless of race, gender, disability, age, marital status, sexuality, religion, background, or personality – to play a key role in building vibrant, sustainable communities. Our commitment is rooted in recognising and valuing the strengths diversity brings to our team and our wider community.

Please note: You will be required to undertake a Disclosure and Barring Service (DBS) check in line with the Rehabilitation of Offenders Act 1974, ensuring we maintain the highest standards of safety and trust.

Hybrid / High Wycombe HP13 (minimum of one day per week on site)

£38,000 - £42,000 FTE + £312 working-from-home allowance

We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.

The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity. 

The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.

You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities:

Supporter Experience & Journeys

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight

• Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard and understanding of retention.

Mid‑Value & Legacy Development

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-wide Contribution

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context. 
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn. 
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates. 
• Practical project management; calm under pressure; collaborative and solutions focused. 
• Working knowledge of GDPR/PECR and best practice supporter care. 
• Experience stewarding mid-value supporters and legacy pipelines.
• Experience with payment recovery tools and card update flows.
• Familiarity with UK charity sector metrics and fundraising codes of practice. 

Personal qualities:

• Donor-first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment. 
• Highly motivated and results driven.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards. 

Benefits at Embrace the Middle East:  

• Embrace supports all staff to work effectively through flexible and remote working options, including flexi‑time and home‑working.
• Under our flexi‑time framework, staff may agree variable start and finish times with their manager, balancing organisational needs with personal circumstances.
• Pension - option to join from day 1. Maximum employer contribution of 10%.
• Holiday entitlement: 32 days, comprising 24 days’ personal leave (including a birthday day off) and 8 public/bank holidays, plus 3 additional days between Christmas and New Year. Entitlement increases with service to 33 days after 5 years and 34 days after 10 years.
• Access to retail discount portal.
• Life Assurance – 3x salary.
• Employee Assistance Programme (confidential counselling, legal and financial advice) – available 24/7, 365 days a year.
• Training and development programme for all employees.
• Commitment to staff health & wellbeing.
• Probationary period: 3 months.

If this sounds like you, please apply on our vacancies page.

Closing date: 5.00pm on Wednesday, 15 July 2026.

We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.

Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities. 

This is a defining moment for the National Forest, with a renewed vision to harness the transformative power of forests to restore nature, connect communities, and drive enterprise for a positive future. Over 30 years, this 200 square mile landscape has been reshaped, more than 10 million trees planted, and forest cover increased from 6% to 26%. Now, we are ready to build on this success within the National Forest itself, enabling three new national forests and championing a forest network for England.

We are now looking for a Project Administrator to join us to take forward this work on new national forests. This role is full-time, working 37 hours per week for a fixed-term contract to 31 March 2031, with potential for extension depending on funding.

Our Commitment to You

- Salary of £30,385 to £31,795
- Civil Service Pension scheme
- 30 days’ annual leave plus 10.5 days’ public and privilege holidays
- Staff bonuses
- Flexible working options
- Cycle to Work Scheme
- Employee Assistance Programme
- Discounts on gym memberships

Your Role in Our Vision

As the New National Forests Project Administrator, you’ll provide project administration and support for the three new national forests’ central team.

Specifically, you’ll schedule meetings, collate reports, take meeting minutes, track actions and correspond with a range of external partners.

You’ll also support the Project Manager on financial and performance management, external communications activity and the organisation of stakeholder events.

Additionally, you will:

- Maintain good communication with internal teams and external partners
- Maintain relevant contact details on the CRM system
- Support the management of enquiries to ensure good customer service

What You’ll Bring

For the Project Administrator role, you will need:

- At least two years’ work-based experience in a similar role  
- Proven experience of providing project administration
- Experience of stakeholder management and communicating to external partners
- Effective office administration skills, including financial management

Location: Bristol.
Salary: £27,950 per year (pro rata)
Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term

The role:

As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices.

This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues.
• Accurately record client details and use your knowledge to assess help and support needed.
• Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
• Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations.
• Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Maths and English GCSE (or equivalent qualification)
• Previous experience of providing advice or within a similar customer service environment
• Proficient communication and problem-solving skills
• Strong sense of empathy and compassion
• Accomplished at using a range of Microsoft packages including Word and Excel
• Awareness of confidentiality and safeguarding processes

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs inbox. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent to our Jobs inbox (details on our website)

The closing date for applications is 17:00 on Tuesday 28 July 2026.

Interviews are expected to take place on Wednesday 5 August and Thursday 6 August 2026 in person at our Bristol office

If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.