Volunteer community manager jobs

Team: Community Operations

Location: Hybrid in Truro, Cornwall with regular travel across the region

Work pattern: 35 hours per week to include occasional weekends and evenings once or twice a month

Salary: Up to £30,809.83 per year

Contract: Permanent

This role requires an enhanced DBS check (including the Children's Barred List). 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Operations Volunteer Team Manager:

• Lead high-quality volunteer management across a defined geographical area, ensuring that volunteer-led activities are delivered effectively, safely, and in line with organisational policies and best practice
• Responsible for the full volunteer lifecycle, including the recruitment, induction, training, and ongoing support of a diverse volunteer team
• Play a vital part in enabling the successful delivery of Cats Protection’s work across centres, branches, regional hubs, and specific projects

About the Community Operations team:

• The community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
• Our centres and branches care for thousands of cats each year until they are able to find a loving new home.
• The team consists of a Regional Community Operations Manager, Branch Development Manager and Community Operations Volunteer Team Manager plus the wider volunteering teams

What we’re looking for in our Community Operations Volunteer Team Manager:

• Experience of team leading/supervising employees and volunteers
• Good understanding of volunteer management
• Demonstrates empathy and understanding when addressing emotive issues
• Ability to multi-task and work on own initiative, accurately and under pressure
• Valid UK driving licence and access to own vehicle

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 25 January 2026

Interview date: 05 February 2026

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. in-person interview at Cornwall Cat Centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Job Title: Operations Manager – Osborne Partnership

Hours: 37.5 hrs per week (full time equivalent).

Salary: £53,508 dependent on qualifications

Responsible to: Chief Executive - Senior Management Team (SMT)

Responsible for: 4 x Senior Service Managers

3 x Service Managers

Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.

Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management  Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.

Overall purpose:

To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a  fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.  

To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.

To ensure that the service is:

- Properly monitored and utilising an internal database for the recording of information (Storii);

- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);

- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;

- Serviced by managed, trained and motivated staff;

- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.

Role:

To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.

Main Duties:

1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.

2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.

3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.

4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.

5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.

6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.

7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.

8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.

9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership

10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.

11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.

12. To identify personal development opportunities and requirements as dictated by the role.

13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive. 

14. To undergo training necessary in relation to the requirements of the post.

15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.

N.B.   As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).

Job Title:  Operations Manager

The following skills, experience and qualities are required for the position of Operations Manager:

ESSENTIAL

1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.

2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution

3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.

4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.

5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.

DESIRABLE

1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).

2. Ability to break down tasks into achievable steps for an individual with learning difficulties.

3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.

4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.

5. IT skills.

6. Full driving license.

About Access

Access - The Foundation for Social Investment works to ensure that charities and social enterprises can access the finance they need to sustain or grow their impact. Access is currently implementing a new CRM and Grant Management System (Salesforce-based, delivered by implementation partner Vera) to support its programmes, partner relationships, and reporting needs. This role will play a critical part in ensuring the system is delivered well and that Access is ready to operate it confidently at go-live.

Position Overview

Access is seeking a Salesforce Implementation & Delivery Manager on a fixed-term basis to support the delivery of its Salesforce-based CRM and Grant Management System.

Reporting to the Project Manager, this role will combine:

• strong project coordination and delivery management,
• hands-on Salesforce CRM expertise, and
• practical change management capability to help staff adapt to new systems and ways of working.

As Access does not have Salesforce expertise in-house, this role will act as a key internal point of reference, helping to review and sense-check design decisions, manage delivery risks, and ensure that the system being built is usable, well understood, and ready for go-live.

This is not a developer or Salesforce Administrator role, but it does require strong Salesforce CRM experience, alongside proven ability to support users through change, structure complex projects, and keep delivery on track. The role will continue through early post–go live to support transition into business-as-usual and handover to the incoming System Administrator.

This is a Fixed-Term Contract of 6 months minimum. Full-time hours are preferred but we are also open to 4 days per week. Ideally we would like one day per week in our office (Tuesday), which is situated in Old Street, London.

You will provide day-to-day leadership of the finance function, bringing your accounting expertise to the team, and work collaboratively with me in my role as Director of Finance and Services, and from March with the incoming Chief Operating Officer, to ensure our strategy is translated into effective financial systems, budgeting, financial management and reporting.

Project Manager – National Cycle Network

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Manager – National Cycle Network

East of England

£32,145 per annum (pro rata for part time)

Ref: 92REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid based in the east of England, Essex, Suffolk, Camb, Beds, Herts, Norfolk.

ABOUT THE ROLE

This is an exciting opportunity to join the Walk Wheel Cycle Trust as our new Project Manager - National Cycle Network, working within the Delivery Team to lead the successful delivery of active travel infrastructure projects.

We are looking for someone with exceptional project management skills and the ability to build and maintain strong relationships with a wide range of stakeholders. While some technical knowledge of active travel is important, the focus of this role is on leading complex projects, coordinating teams, and driving collaboration to achieve sustainable, high-quality outcomes.

As Project Manager - National Cycle Network (Network Development Manager), you will oversee the planning, delivery, and evaluation of projects that enhance the National Cycle Network (NCN) and related infrastructure. You will combine strategic thinking, stakeholder engagement, and project leadership to make a real impact.

 

Key Responsibilities

• Lead project delivery: Manage active travel infrastructure projects from concept through design, construction, implementation, and evaluation—ensuring alignment with organisational goals and compliance standards.
• Coordinate teams: Provide day-to-day leadership for interdisciplinary project teams, fostering collaboration and accountability.
• Build strong relationships: Engage and influence key stakeholders—including landowners, local authorities, and volunteers—through clear communication, evidence-based reporting, and presentations.
• Community engagement: Plan, organise, and attend engagement activities to ensure projects reflect local needs and encourage participation.
• Strategic contribution: Help shape the future of the National Cycle Network by contributing to long-term planning and vision development.
• Monitor and report impact: Analyse and present quantitative and qualitative data to demonstrate progress and outcomes.

This role involves regular travel, with work taking place at different locations to support and deliver projects for the Walk Wheel Cycle Trust.

This role is ideal for someone who enjoys:

• Delivering active travel projects that will enable people to walk, wheel and cycle more easily.
• Building relationships with colleagues and stakeholders.
• Having the ability to influence active travel infrastructure in their local area and across the country.
• Learning topics across a broad range of disciplines.

ABOUT YOU

We ask that you have experience in the following areas:

• Proven ability to manage infrastructure projects, applying recognised project management frameworks to deliver on time, within scope, and to a high standard.
• Skilled at building and maintaining positive relationships with a wide range of partners, including local authorities, landowners, contractors, and community groups.
• Experience contributing to long-term planning and vision-setting and working collaboratively across interdisciplinary teams.
• A practical understanding of active travel infrastructure principles, with awareness of spatial and transport planning considerations.
• Ability to interpret and apply best practice in active travel network design, and familiarity with health and safety legislation and construction regulations.
• Experience in analysing and presenting quantitative and qualitative data to demonstrate project progress and impact.
• Exposure to opportunity generation, bid writing, and budget preparation would be an advantage.

WHAT WE OFFER

In return you will enjoy flexible hybrid working that’s shaped around what works best for you and your team, plus a supportive and rewarding environment where you can thrive.

Wellbeing 

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary 

Family Friendly 

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Closing date for the receipt of completed applications is 23:59, 01 February 2026 
• Interviews will take place via MS Teams during the week commencing 09 February 2026
• We encourage early applications as the role may close ahead of schedule if we receive strong interest. 

Our Values

We are always learning 

Championing equity

Taking ownership

Delivering Together

Our stories are the heartbeat of our mission, and we’re looking for someone to help us shape them.
From heart-warming tales of dogs finding their forever homes, to compelling case studies of the impact of support services, we’re looking for a Stories Manager to scope stories on the ground and produce compelling content that brings our brand to life.

What does this role do?
As Stories Manager, you’ll:

• shape Dogs Trust’s approach to case studies, ensuring our stories are effective, powerful and available to all our teams who need them,
• manage a team of case study producers, supporting them to source and develop emotive stories that exemplify the work we do,
• develop a year-round case study plan that aligns with our key messages and campaigns, monitoring audience engagement and the impact of stories to build on success,
• collaborate with colleagues to identify opportunities to develop case studies relevant to their work, and build our centralised story database

Interviews for this role are provisionally scheduled for Friday 6th February 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll be a seasoned writer, with experience in storytelling, journalism or a similar role, with excellent editing skills and a flair for writing emotive, powerful copy. You’ll have experience of managing a team, combined with excellent communication skills to build trust with stakeholders and motivate your team to succeed. You’ll have a strong understanding of multi-media storytelling, with an open-minded, creative mindset. A passion for dogs, and the work we do for them and their owners, is essential. 

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Are you the experienced charity leader that will take our operational delivery to the next level?

The Operations Manager is a new leadership position that will play a pivotal role in the delivery of FFLAG’s operations which span online, offline, and local group support for parents and carers of LGBT+ loved ones. We also want you to bring experience of fundraising to help ensure we stay financially secure for the long term.

About FFLAG

FFLAG is a national voluntary organisation and registered charity and is the UK’s longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980’s and 90’s as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.

Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their LGBT+ family members with love and pride.

We offer a range of support options spanning 121 online and helpline support services, to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides.  We attend as many Pride events as we can and our work supports thousands of families every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies. 

In addition to our support work, FFLAG advocates for the full human and civil rights of LGBT+ individuals. FFLAG speaks out and acts to defend and enhance those human and civil rights. 

What this job is all about

Simply put, as Operations Manager you will ensure the charity's activities are effective, sustainable, and aligned with our mission to support families with LGBT+ members

Reporting directly to the Chair, working closely with the Board of Trustees and supported by a part-time Volunteer Engagement & Events Coordinator you will:

• Lead and supervise the daily operational functions, ensuring smooth and compliant delivery of services.
• Lead fundraising activities, including grant applications, donor stewardship, and partnership development.
• Manage and support staff and volunteers, nurturing a positive, inclusive, and collaborative culture.
• Support the Trustees to ensure compliance with all relevant UK charity legislation and regulatory requirements (e.g., Charity Commission, safeguarding, risk management, data protection).
• Collaborate with the Chair and Board of Trustees to develop and implement strategic plans, with clear KPIs and measurable outcomes.

What else might you be involved in?

Because this is a new role we expect to learn together about what additional activities you can support us with beyond the key priorities mentioned above.  This could include helping us to: 

• Monitor and report on operational performance, identifying opportunities for innovation and growth.
• Oversee financial management including budgeting, forecasting, and reporting, ensuring resources are used efficiently and transparently.
• Oversee communications and stakeholder engagement, including public relations, digital presence including website and social media, and community outreach.
• Act as an ambassador for FFLAG at events, forums, and in collaborative partnerships.

What are the skills and attributes you will need to be successful?

As the most senior employed position in the charity, we need an experienced operational leader that can grow with us. You will be self-motivated and enjoy working independently without the need for close supervision.  

In terms of specific areas of skill or experience we are looking for people who can demonstrate previous experience of:

• Operational Leadership: Demonstrable experience in a senior operations role, ideally within the charity or voluntary sector.
• Fundraising: Experience supporting or leading fundraising campaigns and developing income streams.
• Governance: Knowledge of UK charity governance and regulatory compliance.
• People Management: Confident in leading, motivating, and developing a small team and volunteers.
• Commitment to Inclusion: Passionate about equality, diversity, and supporting the LGBT+ community and their families.

As an experienced leader we would also expect you to have:

• Financial Acumen: Proven ability to manage charity finances, budgets, and reporting processes.
• Communication: Excellent written and verbal communication skills; able to represent the organisation externally.
• Strategic Thinking: Able to translate vision into actionable plans and execute effectively.
• Problem Solving: Resourceful, adaptable, and solution-oriented approach to challenges.
• Digital Skills: Comfortable with digital tools and platforms, social media, and remote/hybrid work practices.

Why join us?

FFLAG is a mission driven charity that makes a real difference to the lives of parents and carers and their LGBT+ loved ones. Our work matters. And we know we can get even better in how we deliver. 

That’s where this role comes in. It’s an amazing opportunity to grow as a leader whilst helping us manage our growth and deliver excellent support services. 

We offer flexible remote working – we expect 3 days per week of effort but how you deliver that is open to discussion. And we are offering what we believe is a competitive financial and benefits package for the role.  

How to apply

Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer three screening questions about your skills and experience.

We plan to do first-round interviews through February and are hoping to appoint to the role in March.

Closing date for applications is Friday 30th January.

Do you know someone passionate about volunteering and community development? We're looking for a Volunteering Brokerage Coordinator to join our small but mighty team.

This role is perfect for someone who wants to make a real difference - connecting volunteers with causes they care about, supporting community groups to build their volunteer programmes, and championing the value of volunteering across Waltham Forest.

As the Project Manager - Data Programmes, you'll work closely with our Head of Data Science and Head of Volunteer Programmes to triage, scope, and manage our projects and to ensure we deliver impactful, responsible data science solutions for our partners. This includes leading and managing some of our key support programmes.

You'll be part of a kind and collaborative five-person staff team, and will work closely with our talented community of volunteer data scientists. This is an exciting and unusual opportunity to shape how the third sector uses data. Join us!

About DataKind UK

DataKind UK is a small infrastructure charity with a vision of a strong, thriving third sector that embraces data science to become more impactful. Effective data use has the potential to transform an organisation's impact by improving decision-making, maximising operational efficiency, and ensuring service delivery is evidence-based. A lack of access to responsible data science skills and techniques in the third sector means it isn’t having the impact it could.

We provide a variety of free and contracted support services to help third sector organisations achieve their missions, encourage innovation, and improve decision making, problem solving, and practices.

Since 2013, more than 2,200 DataKind UK volunteers have supported over 300 charities—from large organisations like St John Ambulance and Action for Children to local food banks and campaigning charities—helping them better understand their users, evaluate what's working, streamline routine tasks, and ultimately better tackle society's biggest challenges. 

Who we’re looking for

We are looking for an experienced, people-oriented project manager who is excited to help us deliver and scale innovative data programmes. You will work directly with organisations from across the third sector to understand their missions and translate their challenges into well-scoped projects. You will also support teams of volunteer data experts to scope projects and deliver impactful data science solutions.

You don't need to write code or run analysis yourself, but you should be comfortable working alongside technical experts, asking the right questions to scope data projects, and translating between technical and non-technical stakeholders. You'll need to hold conversations with data scientists about what's feasible, help charity partners understand what's possible with their data, and know when to bring in additional technical expertise.

If you don’t have all the experience and skills listed below, please still consider applying. We don’t expect a candidate to have 100% of these, but we do want to know that you have relevant experience and an appetite to learn in other areas.

Essential skills and experience

• Project management: You are a skilled project manager, successfully leading projects involving multiple stakeholders from conception to completion. You have experience managing multiple projects at once and can successfully prioritise and juggle competing demands. You can plan ahead, allocate resources, identify and mitigate risks, and bring in additional expertise as required.
• Scoping and needs assessment: You have experience collaborating with clients/stakeholders to assess their challenges, translate them into project plans, evaluate their feasibility, and create delivery plans.
• Volunteer and/or people management: Experience recruiting, training, coordinating, or managing volunteers or managing people over whom you do not have direct authority (eg. contractors/freelancers). Comfortable leading multi-skilled teams in a remote-first environment, fostering collaboration within newly established groups.
• Communication: Excellent written and verbal communication skills, and strong active listening skills. You have experience being the main liaison for a project or programme, providing regular updates to both technical and non-technical stakeholders. You’re not afraid to ask clarifying questions in areas that are new to you. You are skilled at distilling the key insights or next steps in project meetings to ensure clarity on the big picture and details.

Desirable

• Experience managing or delivering data-related or social tech projects.
• Experience volunteering or working with volunteers.
• Familiarity with CRMs and/or project management software.
• Experience working or volunteering in the UK nonprofit/charity sector.
• Knowledge of the UK nonprofit/charity landscape and common digital, data, or tech challenges facing third sector organisations.
• Understanding of privacy, ethics, or responsible data and AI.
• Experience with impact measurement or evaluation frameworks.

Qualities

• You are aligned with DataKind UK’s core values: curious, responsible, collaborative.
• You have an interest in data, are willing to work with technical volunteers, feel comfortable asking questions, and are keen to learn more!
• You are self-directed and goal-oriented, and like working independently.
• An approachable, friendly people-person, you enjoy building productive relationships with people from different backgrounds and experience levels, and communicating with a wide range of stakeholders.
• You thrive in an environment where every day is a bit different, and you are happy working flexibly and adaptively. 
• You are committed to equity, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views, and values.
• You like to learn and can quickly absorb and synthesise information from new domains. You know what you don’t know and are comfortable asking questions or for help. You can switch between big-picture and detail-oriented thinking.
• You are a collaborative team player, and happy to jump in and support team members where needed. You care more that good things happen than who gets the credit.

Please download the full job description attachment for more detail about the role.

Working hours and location 

This is a full-time role (35 hours per week); however we will consider part-time options (28 or 32 hours per week) for a strong candidate. Working hours are flexible, but we ask that 75% of working time is within the hours of 10am and 6pm, to facilitate team working and real-time collaboration.

The role requires regular out-of-hours commitments - roughly one weekend per quarter and 2-4 evenings per month for volunteer events. This work is part of, rather than additional to, your hours, and you must take time off in lieu for any extra working hours.

Our organisation is remote-first, and this role is hybrid, with access to London office space on Mondays, Thursdays, and Fridays, and quarterly in-person commitments in London. We have a preference for candidates able to work from our office space in London at least one day per week. There may be occasional national travel within the UK for other events and conferences, with reasonable expenses covered.

You must have the right to work in the UK.

Benefits

• Working in a small, flexible, hybrid team where you are trusted to manage your time and your projects. If you need to take time out of the day to go to a dentist appointment or for your child’s school play, go ahead! We are focused on outputs over time spent at your desk.
• Onboarding and continual development of data science, analytical, and technical knowledge.
• 27 days of annual leave + 8 public holidays.
• 5% employer pension contribution.
• Employee Support plan.

How to apply

The deadline for receipt of your application is 9am GMT, Monday 16 February 2026. Applications received after this time will not be considered.

Please send us your CV and a cover letter of no more than two single-spaced pages addressing the following questions:

1. Why does this role appeal to you? 
2. How do you meet the experience, skills, and qualities listed above? (We recommend using the STAR (Situation Task Action Result) approach).
3. How would you approach scoping a project with a new partner or client?
4. How would you approach managing, supporting, and getting the best from a skilled team of volunteers?

All applications will be anonymised before shortlisting.

Timeline & Process

• If successful at the first stage, you will be invited to a 15-minute screening call via Zoom on 19/20/23 February.
• Interviews will be held on 25/26 February or 2 March via Zoom.

Please let us know if you have any accessibility requirements. Questions will be provided in advance. If prior important commitments impact your ability to attend the call/interview at these times, please let us know when you submit your application.

Equity & Diversity Monitoring

We are committed to providing equal opportunities for everyone regardless of their background, and welcome applications regardless of age, sex, gender, gender identity/expression, sexual orientation, religion/belief, race, nationality, ethnicity, marital status, pregnancy, or disability. The data you provide will be used to monitor whether we are receiving applications from quality candidates across the whole of society. If there are differences in application rates it will enable action to be taken to ensure that no group is treated unfairly.

We particularly encourage applications from groups who are underrepresented in data science, tech, and/or the third sector, including people of colour and people with disabilities. We can make reasonable adjustments throughout the application process (both with the application and interview) and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

The Volunteer & Kitchen Coordinator is responsible for recruiting and supporting volunteers at Catching Lives. This is a pivotal role in the charity which includes recruitment and induction of volunteers; managing the rota to cover shifts; managing food ordering in response to demand and budget; ensuring that the kitchen runs smoothly and meets high standard of hygiene; and communicating daily with volunteer teams.

With 100+ volunteers across the Centre and Bookshop, being Volunteer & Kitchen Coordinator calls for excellent organisational and communication skills, along with the ability to offer a friendly and non-judgemental service to people experiencing homelessness and other issues.

This is a part-time post at 25 hours per week. The working pattern will be agreed with the successful candidate and is normally between 8.30am-4.30pm Monday to Friday, with occasional weekend and evening working.

What we're looking for:

• Experience of providing services to, and communicating with, a diverse range of people (e.g. customers, service users).
• Experience of managing a varied and time-sensitive workload.
• Clear and professional written and verbal communication.
• Proven ability to use digital tools for tasks such as communication, scheduling and data entry.
• Proven ability to work independently and proactively, and to use initiative.
• Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill health and other challenges.
• Understanding of, and commitment to, diversity, equality and inclusion.
• Able to maintain professional boundaries (training will also be provided).
• Certified in last two years in Level 2 Food Hygiene or willing to achieve this within probationary period (funded by Catching Lives).

Catching Lives supports people who are homeless or insecurely housed in Canterbury and East Kent. Our vision is of a society where everyone has a safe place to live and the opportunity to lead a fulfilling life. Our day centre is a minute’s walk from Canterbury East station. We open every day of the week to provide basic facilities (food, showers, laundry) alongside one-to-one support to help people improve housing, health and social connection. We also run a programme of arts and activities, and host specialist services from partner agencies.

We’re expanding our charity retail network, and there’s never been a better time to join us. As we open two brand-new shops in Camden and Kentish Town, alongside the continued success of our already established stores, we’re looking for passionate and motivated, Full time and Part time Assistant Shop Managers to play a key role in the smooth running and success of our shops.

We’re looking for individuals with proven charity retail experience, excellent customer service skills, and the ability to work proactively as part of a team. This is your chance to be part of an exciting new chapter, supporting our mission while helping our shops flourish in vibrant local communities.

You’ll play a key part in shaping the shop’s success, from merchandising and smart pricing to promoting Gift Aid and connecting with the local community.

Working closely with and sometimes deputising for the Shop Manager, your role will be essential in the smooth day-to-day running of our shop. You’ll be an excellent communicator, driving donations and sales, training and supporting a dedicated volunteer team. 

In return you’ll be rewarded by working in a retail role with purpose as our Hospice, and the care we give our patients, could not exist without the support of our shops. If you’re ready to bring your retail experience— and be part of something genuinely meaningful — we’d love to hear from you. 

Working for our organisation

As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:

•    Competitive rates of pay 
•    Generous annual leave 
•    Transfer of NHS pension scheme
•    Pension - Employer contribution pension scheme 
•    Access to clinical supervision
•    Fully funded Health Cash Plan 
•    Life Assurance cover
•    Flexible/Hybrid Working 
•    A range of opportunities for professional learning and development
•    Access to our 24/7 confidential Employee Assistance Programme 
•    Travel incentives
•    Family friendly and special leave
•    A supportive and collaborative work environment
•    Blue Light Scheme membership and carers’ discounts
•    Social events throughout the year and much more…

Detailed job description and main responsibilities

Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.

Please note that this position is not assigned to one specific location. The successful candidate will be expected to work across multiple shop locations as required.

We reserve the right to interview candidates who are most suited to this post before the closing date. 

North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

We know that solving rough sleeping and homelessness can only be achieved when the whole community woks together. Volunteers are central to our ability to broaden our reach and access the resources we need.  We are looking for a proactive volunteering professional with extensive experience of volunteer development to build our impact, recruiting and supporting a range of volunteers across our organisation.

Salary: £38,753 - £43,471 (Scale points 23 – 27)
Closing Date: Monday 26th January
Interview Date: Wednesday 4th or Thursday 5th February

This is a 2 year FTC.

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Managing the delivery of up to 10 intergenerational projects in Greater London, and supporting the Senior Programme Manager and Partnerships Lead with the design of our intergenerational projects through training, resources and events.

YOUR RESPONSIBILITIES:

Leading intergenerational Community and Connect projects based in London

You will be leading all elements of the design, delivery and evaluation of up to 10 intergenerational projects, for our in person workshops. You’ll bring energy and confidence into the room whilst sensitively considering and accommodating the different needs of the participants, both younger (age groups spanning 7-17 years) and older.

Taking ownership of programme design and development

Liaising with the Senior Programme Manager, you will own specific elements of our programme development, working with participants to generate innovative ideas that enhance social inclusion. You will independently analyse feedback and proactively propose adaptations to ensure our programmes remain fresh, accessible and impactful for all age groups. You will make confident recommendations on programme improvements that advance InCommon’s charitable objects.

Designing activities to be used by different projects across the UK 

You’ll be responsible for designing and sharing high quality activities and resources that can be used by other intergenerational projects in different parts of the country. You’ll involve younger and older people through co-design approaches, and draw these ideas together into beautiful, accessible resources to share.

Developing the InCommon events programme

Collaborating with the communications team, you’ll use your excellent facilitation and presentation skills to design and manage our events programme, specifically our annual Age Friendly Awards and other fundraising and awareness raising events.

Building and maintaining strong relationships with key stakeholders and programme participants.  

You’ll lead on all of our communications, and drive engagement with key project stakeholders and participants, curating a wide variety of audiences with warmth, clarity and enthusiasm. Your efficient, thoughtful, professional approach will build trust and lead to close working relationships.

Contributing to the long term development of the our programmes 

You will work closely with our Strategic Management Team and the Senior Programme Manager to grow our work, proactively looking for development opportunities and ways to increase our impact and meet our charitable objectives.

Benefits:

• £32,000 (pro rata of 4 days), depending on experience

• We work a 4 day week (Monday - Thursday)

• Working in a warm, friendly team based in Brixton with some remote working

• 3% employer contribution to your pension

• Open to flexible working; 20 hours a week maximum

• 22.5 days paid annual leave per year (pro rata) plus public holidays

• A strong commitment to personal and professional development with a training budget available

The Community Engagement Officer will play a pivotal role in delivering Alzheimer’s Research UK’s Dementia Community Champions (DCC) programme. Launched in 2022, the programme empowers volunteers to share dementia information within communities that are under-served in terms of access to health information and research, and at higher risk of being affected by dementia. The programme has to date focused on South Asian communities in Leicester, Nottingham, and Derby. In 2026, it will expand to include Black African and Black Caribbean communities in East London. As the programme continues to grow, the Officer will have significant scope to support, shape, and develop this important area of work.

Dementia Community Champions are volunteers trained by Alzheimer’s Research UK to deliver events in their communities to increase knowledge and understanding of dementia, brain health and dementia risk factors. They also emphasise the importance of taking part in research in their local communities.

They do this by:

- attending and completing training in dementia, risk factors, and dementia research run by the core ARUK team.

- holding events within their communities to share dementia information.

- sharing leaflets and other resources.

- speaking to local people about their experience of dementia and signposting them to appropriate information and opportunities.

This role will be known internally as Dementia Community Champion – FTC*

Key Responsibilities:

Day to day support of volunteers

· Assist in the recruitment and management of new DCC volunteers, ensuring a smooth onboarding process and volunteer journey.

· Act as a point of contact for DCC volunteers, providing guidance, support, and timely responses to their enquiries.

· Empower volunteers by helping them build skills and confidence to talk about dementia and dementia research, and to engage effectively with their audiences.

· Plan, facilitate, and deliver monthly online meetings. This includes coordinating with volunteers, arranging logistics, addressing queries, and liaising with internal stakeholders.

Comprehensive admin support

· Provide comprehensive administrative support for the programme, including assisting volunteers in organising and evaluating their events.

· Collect key metrics from the programme to monitor progress and evaluate activities.

· Maintain relevant files and documents, ensuring accurate recording of data and adherence to GDPR.

· Ensure activities comply with ARUK’s branding and style guide.

Support the delivery of Dementia Community Champions in underserved communities.

· Assist in the development and delivery of DCC training and ongoing support to volunteers to hold their own events.

· Act as a champion for DCC across Alzheimer's Research UK, effectively communicating the importance, successes and challenges of the programme. Share insights and support colleagues across ARUK in their efforts to reach underserved communities.

· Collaborate with the DCC Manager to produce ongoing evaluation of the programme. Proactively suggest new initiatives and continuous improvements.

What we are looking for:

· Science graduate or equivalent level of education (biomedical or biological subject) or relevant work experience

· Experience of discussing health or research with the public.

· Experience of communicating complex health information in a simple and accessible way.

· Awareness of current topics in dementia and dementia research

· Demonstrated experience in providing comprehensive administrative support for programmes or initiatives.

· Experience of working with and supporting volunteers.

· Project and events coordination experience.

· Effective written and spoken communication skills.

· A confident, friendly, and professional attitude; would feel at ease representing the charity to a range of audiences.

· Willingness and ability to travel independently in the UK and occasionally to work outside of regular office hours when needed.

· Ability to manage multiple tasks, prioritise responsibilities, and meet deadlines effectively, especially in a fast-paced environment.

· The willingness to learn and understand about dementia and dementia research and be able to use learning to effectively train others on topics of diagnosis, treatment and prevention.

· Willingness to work collaboratively with colleagues across different departments, as well as external stakeholders and volunteers, to achieve common goals.

· Openness to adapting to changing circumstances and priorities, as well as flexibility in approach when working with diverse communities and volunteers.

· Ability to understand and empathise with individuals affected by dementia, as well as volunteers who may have personal connections to the cause.

· Dedication to promoting diversity, equity, and inclusion within the programme and ensuring that all volunteers feel valued and respected regardless of their background.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 25th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.