Volunteer development officer jobs in Lambeth, greater london

We are looking for a Fundraising Support Officer to support a wide range of fundraising activities across Dignity in Dying and Compassion in Dying.

This is a varied and practical role supporting campaigns, donor care, and administrative processes. You will play an important part in ensuring our supporters have a positive experience while helping deliver key fundraising initiatives, including new programme development.

This role is ideal for someone early in their career, returning to work, or looking to move into fundraising. We are looking for enthusiasm, organisation and a willingness to learn, and will support you to develop in the role.

Key responsibilities

• Provide administrative support for fundraising campaigns, including direct mail activity
• Support the set-up and delivery of new initiatives (e.g. lottery and in-memory giving)
• Respond to supporter enquiries via email and telephone
• Process donations and maintain accurate supporter records using databases (e.g. Raiser’s Edge)
• Support donor communications, reporting and stewardship activity
• Assist with general fundraising administration and team support

About you

We are looking for someone who is:

• Organised, with strong attention to detail
• A clear and confident communicator, able to respond sensitively to supporters
• Proactive and positive, with a willingness to learn
• Comfortable using systems and handling information (training provided)
• Motivated to build a career in fundraising

We welcome applications from candidates with a wide range of experiences, including those with limited formal work experience.

About us

Dignity in Dying campaigns for greater choice, control and access to services at the end of life. Compassion in Dying supports people to understand and exercise their rights, helping them plan for end-of-life care.

Interviews

• Stage 1: Virtual interview – WC 21st September
• Stage 2: In-person interview at our London office – TBC

Central London | £32,721 per Annum | Full-time (35 hours per week) | 1 YR Fix Term Contract

Minimum 3 Days per week in the office during probation, minimum 2days thereafter

About us

Community rail is a unique and growing grassroots movement made up of community rail partnerships, station volunteer groups and other community-led initiatives across Britain.

Together, these organisations and volunteers deliver a wide range of initiatives, from engaging young people and building confidence in rail travel, to improving accessibility, enhancing stations, supporting biodiversity projects and creating community spaces that bring people together.

Community Rail Network is the national membership and umbrella body for the community rail movement across England, Scotland and Wales. We empower, support and champion community-led partnerships and groups, helping them create social, environmental and economic value through their work.

Our team of 22 colleagues is based across Britain, working mainly from home while coming together regularly online and in person. We are a collaborative, values-led organisation, passionate about making a difference through community rail.

We believe in nurturing talent, supporting professional development and creating an environment where everyone can reach their potential while maintaining a healthy work–life balance.

About this role and your main responsibilities

We are looking for a compassionate, collaborative and creative leader to head up our work with members. Everyone on the team is here for our members, but you will lead the way in ensuring everything we do is driven by what members need, now and in the future, to help them develop, grow and thrive. You’ll also help ensure our members have a great experience whenever they are accessing our support and services.

As a member of the senior leadership team, you’ll actively contribute towards its collective work in driving organisational performance and success, including growing investment in our work so we can make an even bigger difference for our members and the communities they serve.

Please see the attached introduction from our Chief Executive and role profile for further information about the position, including its principal responsibilities and the experience, skills and attributes we are looking for.

Other information

The role will involve regular travel across England, Scotland and Wales to raise the organisation’s profile and engage with members, partners and key stakeholders.

There is flexibility on your location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or the north of England) and to Board meetings which alternate between online and London.

It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably. 

This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of three months. 

Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

AFRIL is recruiting for our next Casework Manager, following the advancement of the current post holder into another role within the organisation. We are looking for a hard working and dynamic person who can balance the operational demands of casework and managing frontline services, with excellent HR skills and a keen interest in policy and developing partnerships. This is an exciting and integral role within a supportive and dynamic team at AFRIL, which would be ideal for a highly experienced caseworker or solicitor seeking to gain leadership experience in a community led organisation.

The successful candidate will lead a team of 3 Caseworkers (as well as a team of volunteers) in the delivery of AQS casework in the areas of housing, asylum support, welfare benefits and community care, and the provision of Immigration Advice Authority Level 2 advice. The post holder will also hold key funder and partner relationships, oversee compliance, safeguarding and support the Executive Director with AFRIL's external policy work. 

Contract length:1 x 6-month Fixed Term Contract  with a possibility of becoming permanent

1x Full-Time Permanent 

Location: North West London

Hours per week: 35 (Sunday – Thursday or Tuesday - Saturday, 9am – 5pm)

Salary: £28,773.00 pa

Closing date for applications: Rolling, candidates are advised to apply early

First interview date: First interviews are held over Microsoft Teams

Second interview date: Candidates successful at the first interview will be offered a trial shift at the Home as part of the selection process

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c60 staff and c220 volunteers, here for dogs, cats and communities in the UK and Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.

We are recruiting a Cat Foster & Intake Coordinator and Cattery Carer who shares our compassion and commitment to animal welfare. This is a fixed-term position working alongside our permanent full-time Cat Foster & Intake Coordinator, with the goal of increasing our capacity to help and rehome more cats.

Working with staff and volunteers across the Home, you will have a hand in helping all the cats in our care, from feeding, cleaning, behaviourally assessing and socialising to rehoming. You will be responsible for organising the intake of our cats coming into our shelter and organising cats in our care going into temporary foster homes. This can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.

We offer a caring and supportive team, lots of variety and the opportunity to make a lasting difference to the lives of cats who rely on us.

Mayhew offers a variety of employee benefits, from enhanced annual leave from day one to Health Cash Plans.

Generally, you will:

• Organise the cat intake list, providing owners with advice and where appropriate and admitting cats into the Cattery.
• Organise the cat foster programme, matching suitable cats with cat foster volunteers and advise on cat behaviour.
• Assist the Cat Adoption Officer with rehoming the cats under our care
• Work flexibly in a team environment, often independently, to meet the specific needs of the cats in our care by helping with their feeding, cleaning, enrichment and grooming
• Assist in the provision of treatment to cats as advised by our veterinary staff.

To be successful in this role, you need:

– A strong understanding of cat behaviour and welfare

– Excellent customer service skills

– Experience in handling cats and caring for them

– A calm, compassionate, resilient and friendly manner

The Centre for ADHD and Autism Support (CAAS) is looking for a passionate, proactive and relationship-focused Fundraising Officer to help grow our income and expand our impact across North West London.

Every year, CAAS supports hundreds of ADHD and autistic children, young people, adults and their families through information, advice, support services, training and community programmes. As demand for our services continues to grow, we are seeking a talented fundraiser who can help us build strong supporter relationships, develop new income streams, and ensure our vital work reaches even more people.

If you are an experienced fundraiser who enjoys building connections, creating opportunities and making a real difference in your community, we'd love to hear from you.

Location: Eastcote, HA4 9XA (with some potential for home working)

Salary: £30,000 FTE (£17,015 pro rata, inclusive of holiday allowance)

Hours: 23 hours per week during term time (38 weeks) plus 7 hours per week for 6 weeks during school holidays

Reports to: Fundraising & Communications Manager

About the Role

Working closely with the Fundraising & Communications Manager and CEO, you will play a key role in developing and delivering fundraising activities that generate sustainable income and increase awareness of CAAS.

This varied and rewarding role will include:

• Developing and delivering community fundraising initiatives and events
• Recruiting and supporting individual and community fundraisers
• Building relationships with donors, schools, community groups and corporate partners
• Researching and developing new fundraising opportunities
• Supporting trust and grant applications
• Helping to grow digital and social media fundraising campaigns
• Maintaining fundraising records and supporter data using our CRM
• Representing CAAS at events, presentations and community engagements

You will also act as an ambassador for the charity, delivering excellent supporter care and helping donors understand the impact of their contributions.

About You

We're looking for someone who brings enthusiasm, initiative and a proven ability to generate income through fundraising activities.

You will have:

Essential

• Experience in a fundraising role, ideally within the charity or not-for-profit sector
• A successful track record in community fundraising, events, individual giving or related income generation
• Experience building relationships with donors, supporters, community groups or corporate partners
• Strong communication and presentation skills
• Excellent written skills, including experience preparing funding applications or fundraising materials
• Experience using a CRM or database to manage supporter information
• Strong organisational skills and the ability to manage competing priorities
• A positive, professional and collaborative approach

Desirable

• Experience supporting fundraising volunteers or volunteer groups
• Corporate fundraising experience
• Experience contributing to larger trust and foundation applications
• Knowledge of digital fundraising and social media campaigns
• A fundraising qualification or equivalent experience
• Full UK driving licence

You do not need previous experience of working with ADHD or autistic people. Full training will be provided.  What matters most is that you share our commitment to inclusion, diversity and improving the lives of neurodivergent people and their families.

Why Join CAAS?

• Make a genuine difference to local families and communities
• Join a passionate and supportive team
• Flexible working arrangements available
• Opportunity to develop your fundraising career across multiple income streams
• Training and professional development opportunities
• Be part of a respected charity with a growing impact across North West London

Our Commitment to Equality, Diversity and Inclusion

CAAS values diversity and welcomes applications from people of all backgrounds. We particularly encourage applications from people from Black, Asian and ethnic minority communities, disabled people, and LGBTQ+ candidates.

We are committed to flexible working and will consider options including term-time working, compressed hours, annualised hours and job-share arrangements where appropriate.

Safeguarding

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The successful candidate will be required to provide satisfactory references, complete pre-employment checks and undertake an Enhanced DBS check.

Apply Now

Join us and help create neurodiverse-aware communities where ADHD and autistic people can thrive.

If you’re looking for a supportive, inclusive workplace, we’d be delighted to receive your application, along with a short covering note.

Please note

If you haven’t heard from us within two weeks of the closing date, please assume that you have not been shortlisted for interview. Due to the volume of applications we receive, we are unfortunately unable to respond to everyone individually.

Thank you for considering a role with us – we genuinely value your interest and hope you will consider applying for future opportunities.

18 hours per week | £15,210 per annum pro rata (£29,575 FTE) | Fixed term for 5 years, with possibility of extension | 3% pension

Choice in Hackney is a disabled person’s organisation supporting disabled people with independent living services including advocacy, volunteering and training services. We are looking for an enthusiastic and organised administrator to provide administration support to Choice’s staff and services.

We are looking for someone:

1. To provide efficient administrative support across all CHOICE IN HACKNEY projects and services.

2. To ensure the smooth day-to-day running of the office, reception and administrative systems.

3. To maintain accurate records, databases and filing systems in accordance with organisational policies and General Data Protection Regulation (GDPR).

4. To provide administrative support to staff, volunteers, and partner organisations.

5. To support monitoring, evaluation and reporting requirements for funded projects.

Special Olympics GB is proud to support some of the most inspiring athletes in the world — individuals with intellectual disabilities who compete from local to international levels, breaking down barriers and showing the transformative power of sport both on and off the field of play.

As we enter an exciting new chapter, we are seeking an outstanding Director of Operations to join our Executive Leadership Team. This is a pivotal role for a strategic and values-driven leader who can strengthen our organisation, drive operational excellence and help deliver even greater impact for athletes, families and communities.

Working closely with the Chief Executive, Board and wider movement, you will lead organisational performance across governance, safegaurding, finance, people, systems, planning and delivery, ensuring Special Olympics GB is resilient, ambitious and fit for the future. As Executive Lead for Safeguarding and Welfare, you will champion a culture where the wellbeing, safety and dignity of every athlete remains at the heart of everything we do.

We are looking for someone who:

• Is inspired by the power of sport to transform lives and create more inclusive communities.
• Brings significant senior leadership experience and a track record of organisational development and operational excellence.
• Can translate strategic ambition into effective delivery and sustainable growth.
• Has experience of governance, compliance, finance, risk management and safeguarding.
• Builds strong relationships and partnerships, influencing with credibility and integrity.
• Leads with empathy, accountability and a commitment to inclusion.

The Director of Operations at SOGB is a wide-ranging, key role, reporting to the Chief Executive as a member of the Executive Leadership Team (ELT). Working across the organisation, the Director of Operations manages the operational and support services activities including governance, compliance, HR, business processes, IT, safeguarding, finance and health & safety to ensure that the organisation runs smoothly, efficiently and effectively.

Application Instructions

For Job Role specifics and how to apply please see the below SOGB Director of Operations Recruitment Pack.

The closing date for applications is Friday 4th September 2026 at 9am. There will be a two- stage interview process that will cover both culture/motivators and thematic competencies.  Stage 1 interviews will take place week beginning 28th September 2026 and stage 2 will take place week beginning 5th October 2026.

This is a varied, hands-on role for someone who wants to see their work make a real difference. You will take projects from initial idea through to delivery—gathering evidence, building trusted relationships and turning what you hear into clear findings, practical recommendations and compelling reports.

Co-production and co-design will be at the heart of your work. You will work alongside residents, people with lived experience and community partners from the outset, ensuring they have a meaningful role in shaping project questions, research methods, activities, materials, findings and recommendations.

We are interested in what you can do—not simply where you gained your experience. You might be an experienced project or social research professional, a postgraduate student ready to apply your skills in a practical setting, or someone whose expertise has developed through community leadership, voluntary work or lived experience. What matters is that you are curious, organised and proactive, can build trust with people from different backgrounds, and have the drive to turn ideas into well-managed projects that create change.

 In this role, the Digital Communications Officer will help AMOSSHE communicate clearly, consistently and creatively with its members, partners and sector stakeholders. The role will plan and deliver engaging content across digital channels primarily through the integrated management system (including website/CMS, CRM and event management), our weekly newsletter, email campaigns and social media. The role will support member engagement, events and campaigns, using insight and creativity to grow our audience, support member growth and increase the impact of AMOSSHE’s communications.

• Contract type: Permanent, full-time (37 hours a week), with the option of a 30-hour contract spread over five days.
• Location: Hybrid. Two days (Tuesday and Wednesday) in the office, central London (requirement of the role).
• Salary range: £30,000 to £33,000, with a starting salary of up to £31,000.
• Application deadline: 10:00 (BST) on Monday 21 September 2026.

About us

AMOSSHE The Student Services Organisation is a not-for-profit professional membership association for Student Services leaders in higher education. Our mission is to support, inform and empower our community of Student Services leaders to enhance the higher education student experience and help students fulfil their potential. We do this through collaboration and networking, sharing good practice, enhancing professional development and influencing policy and investment. Find out more about our organisation here.

We’re committed to championing equality, diversity, and inclusion, and aspire to have a diverse and inclusive workplace. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join AMOSSHE. Find out more about our commitment to equality, diversity and inclusion here.

About us

Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are needed now more than ever, with unpaid carers providing more hours of care than ever before, which is adversely impacting on their finances, health and wellbeing. We exist to make life better for carers and bring about lasting change.

About the role

This is an exciting opportunity to join a small, high performing team. This varied role sits at the heart of the policy and campaigns team, working in the policy detail to support key campaigns as well as media functions, including lots of interaction with supporters and carers. The role plays a vital part in delivering the charity’s core aims to make life better for carers. Working closely with our communications team, this role spans across media, policy, public affairs and campaigns.

About you

Do you thrive in a fast-paced environment? Do you have media or campaigns work experience? Do you want to make life better for unpaid carers? Then this could be the ideal role for you!

We’re looking for a diligent and organised individual, who has an eye for details and the ability to juggle a varied workload. Collaborative in approach, you’ll have exceptional written communication skills and an interest in media and policy.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 5pm, Tuesday 22 September.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

There will be a two stage interview process

Carers UK may carry out online and social media checks before a formal offer is made.

Natural Capital Assessment Partnership

The Natural Capital Assessment Partnership (NCAP) has operated for over 30 years. Formerly the Habitat Biodiversity Audit, a key remit of NCAP has been to survey and gather habitat data across Warwickshire, Coventry and Solihull, combining ecological field surveys with pioneering satellite imagery and remote sensing analysis. A second key aspect of NCAP’s work is managing the Local Wildlife Sites programme for the region.

Data acquired and produced by the team supports Local Wildlife Site designations, Local Nature Recovery Strategy development and monitoring, and creates baseline habitat reports and statistics.  This localised yet UK-leading dataset provides robust evidence for decision-making and monitoring, plus a unique record of land-use change over the past two decades. Combined with Biological Records Centre species data, it offers an unrivalled picture of the local state of nature.

NCAP is funded by local authorities, managed by Warwickshire Wildlife Trust and hosted by Warwickshire County Council.

Nb. for full information on this role please read both attachments: Job Pack and Job Description

Summary

We are seeking a highly motivated and skilled individual to serve as Coordinator, leading the mission of Street Pastors in Kingston. The ideal candidate for this role will be a person of integrity who is able to demonstrate experience and potential in leadership of Christian outreach and mission. They should have experience leading and managing volunteers in a relevant context. They should possess effective organisational and communication skills and demonstrate a passion for building and sustaining partnerships around community outreach.

Context

Kingston Street Pastors is a churches initiative which has been operating since 2006 deploying Christian volunteers in the town centre in the night time to Care, Listen and Help. We enjoy excellent relationships with key stakeholders in Kingston’s night time economy including our local council, police and businesses. Within the wider Street Pastors movement we have made significant contributions over the years to develop policy and practice and have worked closely with neighbouring Street Pastors initiatives and with the Ascension Trust. For governance purposes Kingston Street Pastors operates as an affiliated project of Oxygen, a Kingston based youth work charity.

Our key strategic priorities are to maintain and build on the positive relationships we have with our local council, the police and businesses in the night time economy, taking advantage of opportunities for collaboration, accessing funding and other forms of support. We are perennially focused on the recruitment of new volunteers to serve as Street Pastors and Prayer Pastors to sustain and grow our capacity to deploy teams to the streets.

About the Role

This role has a Genuine Occupational Requirement for the post holder to be a practicing Christian (as outlined by 2010 Equality Act, Section 9)

Our new Coordinator will work closely with the Street Pastors Deputy Coordinator, leading the regular operations of Kingston Street Pastors and the deployment of teams while also overseeing the strategic development of the initiative in response to emerging needs and opportunities. 

Applicants should have people skills and demonstrate an ability to solve problems using a range of creative solutions including working with volunteers or using technology in new ways. The ideal candidate will have an ability to work flexibly and manage their time and resource effectively amidst competing priorities. 

A strong applicant will also be able to demonstrate the following: 

• A good understanding of the work and ethos of Street Pastors and how this resonates with your approach to Christian mission.

• A passion for the role the Church plays in our local community and an ecumenical ethos which is appreciative of a diversity of Christian traditions.

• The ability to partner with key stakeholders in the community to increase the resources, reach and depth of charitable projects. 

• A high level of proficiency in project management with competent administrative and IT skills.

• A good understanding of the night time economy, its users and key stakeholders.

• Experience and skills in charity/ church project leadership with specific reference to the recruitment, development and management of volunteers.

• An understanding of monitoring and reporting on the impact of charitable work.

Relevant experience in fields such as youth work, homelessness support, drug and alcohol services and promotion of community safety are also highly desirable.

This role is subject to an enhanced DBS check and suitable references including at least one reference from a church minister.

Youth Programmes Officer – West Midlands 

SALARY: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE

LOCATION: Homebased with travel within West Midlands (mainly Wolverhampton and Telford) 

HOURS: 30hrs a week, working term time only (39 weeks/year).The hours and days of coverage may be negotiable for the right candidate and experience. 

CONTRACT: Permanent

Ideal opportunity if you enjoy working with young people and want to help them be the best they can be. 

Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high. 

Are you looking to join an exciting organisation that’s truly making a difference?

The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in the West Midlands. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Midlands. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.

The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Wolverhampton and Telford. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicantswhatever your background and whatever your stage in life, so if you arereturning to the workforce after a period away,or even seeking a change of pace, please get in touch. 

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhanced family leave 

Download the Candidate Information Pack 

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities.JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form. LINK TO ATS 

The closing date is Sunday 13th September at 23.30 hrs 

Formal Interviews to be held via Teams plus an in-person session delivery at one of our partner schools in West Midlands week commencing 21st September 2026, location to be confirmed.

Questions? 

Contact through our website. 

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy. 

About The Role

As a Legacy Management Officer, you’ll take ownership of a substantial and varied caseload of legacy files, dealing with everything from straightforward pecuniary and specific bequests through to complex residuary estates, life interests and contentious cases. You’ll be responsible for making sure RBL receives what it is entitled to, using your knowledge of wills, probate, trusts and taxation to scrutinise estate accounts, challenge discrepancies, resolve issues and make sound decisions throughout the administration of each estate. With a caseload of up to 250 files, no two days will look quite the same, and you’ll have the autonomy to manage your work, assess risk and decide when an issue needs further investigation or escalation.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The role goes well beyond routine legacy administration. You’ll deal directly with solicitors, executors, other charities and professional advisers, negotiating where interests overlap and taking the lead on shared or more complex estates where required. You’ll have the opportunity to work on contentious matters, claims against estates, ex gratia requests, foreign assets and tax or domicile issues, as well as attending negotiations, mediations, settlement meetings and Court hearings alongside RBL’s legal representation. You’ll also work closely with colleagues across the Legion to ensure restricted and wish legacies are handled correctly, while providing accurate financial information and insight to support reporting across Fundraising, Finance and the Executive Board.

We’re looking for someone with strong experience in wills, probate and trusts or established legacy casework who is comfortable interpreting complex Will clauses and applying the law in practice. You’ll need the judgement to spot a problem in an estate account, the analytical ability to work out what needs to happen next and the confidence to challenge or negotiate when RBL’s interests need protecting. Attention to detail is critical, but so is being able to build effective relationships with solicitors, executors, charities and colleagues. This would suit someone who enjoys the technical side of legacy administration, is confident managing their own workload and wants a role where their expertise, decision-making and knowledge of the sector can be applied to a genuinely varied portfolio of estates.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.