Administration support volunteer roles

Are you organised, friendly, and looking to make a real difference in your community?

We are a well‑established and successful local charity supporting vulnerable people, and we’ve just celebrated our 30th anniversary. As we continue to grow, we’re looking for a Volunteer Administrator to support our work at this exciting moment in our development.

You will be joining an incredibly supportive team of staff, volunteers and trustees, many of whom have been here for more than 10 years, working towards our shared mission to enhance the quality of life for our beneficiaries.

Your role

Brigstowe is seeking a Volunteer Administrator to support our reception and office administration on Tuesdays and Thursdays.

Hours: flexible, ranging from one half-day to two full days per week, to be worked on Tuesdays and/or Thursdays

The role will include: 

• Front-of-house reception duties, which involves welcoming our clients and showing them to meetings with staff (we work with vulnerable people who are sometimes destitute or in crisis, but you will be supported with this)
• Answering phone calls and transferring calls to colleagues, and sometimes taking difficult calls or new client referrals
• Making phone calls to clients to gather their feedback on our services
• General office administration, including data entry and record‑keeping
• Admin for our peer support group – calling members of the group, recording attendance and client feedback, and helping to organise events throughout the year

You will be supervised and supported by Brigstowe’s full-time Executive Assistant. Full induction will be provided, along with ongoing training opportunities. In return, we require a minimum commitment of six months.

About us

For 30 years, Brigstowe has been a lifeline for people living with HIV, especially those facing barriers: refugees, asylum seekers, LGBTQ+ communities, as well as people with no safe place to disclose. We’ve mentored hundreds, advised thousands, and supported hundreds more who have struggled with life, and we’ve trained hundreds of public-facing professionals.

We support anyone living with or affected by HIV in Bristol and the surrounding areas through a comprehensive and holistic range of services, including advice and support, peer support groups and peer mentoring. We also provide sexual health promotion and outreach services.

We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award-winning services are accessible, person-centred, non-judgmental, professional and of a high quality.

About you

You are an enthusiastic team player who enjoys keeping things running smoothly behind the scenes so that the support staff can focus on their clients. You enjoy supporting people from all backgrounds, and you will be using your skills to directly support vulnerable people in the community.

The role would suit someone with some administrative experience who is comfortable with IT and Microsoft Office programmes (mainly Excel and Word). You will be working in the office alongside our committed and supportive staff team, gaining experience in a rewarding charity setting.

Hours: flexible, ranging from one half-day to two full days per week, to be worked on Tuesdays and/or Thursdays

Commitment: We ask for a minimum commitment of six months

Closing date: Midday on Tuesday 5th May 2026

Interview date: Monday 11th May 2026 at The Old Co-op, Ground Floor, 40-42 Chelsea Road, Bristol, BS5 6AF

Start date: ASAP

To apply for this role, please visit our website to access our Volunteer Application Form and Equal Opportunities Form and email them to us using the details on our website.

If you would like more information on this role, or if you would like to have a discussion with us about anything else, please don’t hesitate to get in touch with Lou Young, Executive Assistant, or Gary Regis, Office and Finance Manager, using the details on our website.

Brigstowe is committed to reducing inequity, valuing diversity and enabling inclusion. We welcome applicants with the appropriate skills from any background or identity, or those identifying as having a disability. We seek a diverse workforce which is representative of the clients we serve, and we strongly encourage applications from people of African or Caribbean heritage as they are currently underrepresented amongst our staff and volunteers. We also encourage applications from people living with HIV or other long-term health conditions. Please note that there is no need for you to disclose any of these details in your application unless you would like to do so.

The effective provision of a welcoming client administration service to WFRC. To undertake all administrative tasks relating to the WFRC services.

The successful candidate will be an enthusiastic and a highly organised administrator with excellent interpersonal and communication skills. They will possess a creative mind and the ability to think innovatively to solve problems and operate at a fast pace whilst ensuring accuracy. This will be demonstrated by the ability to take initiative and work independently.

This varied role will be pivotal to the support of a core team and the successful candidate must be able to deal competently and professionally with all administration requirements.

Please download full Job Description & Person Specification 

About the Role

We are seeking a proactive, confident, and highly organised Volunteer Housing & Asset Management Administrator to support our busy Housing and Asset Management teams.

This role is ideal for someone looking to gain experience within a housing association or supported housing environment while making a meaningful contribution to services supporting vulnerable residents.

What we do

Causeway is a small housing association, originally set up to accommodate young Irish migrants, and now providing housing and support services to people from anywhere in the world, with a wide range of needs – from those who just need an affordable place to live, to those who need a helping hand to achieve their life goals.

What we offer

We offer the opportunity to be part of a diverse, multi-disciplinary team, where your skills and creativity will be valued. You will grow and develop with colleagues in similar roles and work collaboratively with other team members, gaining experience in new areas while contributing to the learning of others. As a volunteer, we will cover reasonable travel expenses, provide training opportunities internally and externally, and offer fully flexible working days and hours. 

We welcome volunteers of all backgrounds and abilities. We can provide reasonable adjustments to support volunteers who may need them, at interview stage and/or once in the role.

Minimum Age: 18

References Required: We will ask for two employment/character references: These can be a former employer or someone that know you well (other than a relative)

Criminal record check: This is conducted by CIHA at no cost to the potential volunteer. This role requires a basic check.

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not nessessarily mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis.

Are you a compassionate, good listener with a non-judgmental attitude?  Are you keen to make a difference and contribute to the impact BCWA makes?

We’re looking for friendly, empathetic volunteers to join us, who have strong interpersonal skills and are able to navigate digital systems. Whether you’re a confident communicator who wants to help survivors or a reliable and honest volunteer looking to build your administration and inputting skills, we’d love to have you on board as a SPOC Administration Volunteer!

Administration Volunteers will volunteer within the BCWA SPOC Team, who provide key administrative support to all BCWA services. Volunteers will assist in the smooth running of SPOC; they will access and input case data, collaborating with SPOC staff to ensure cases are allocated correctly. They will also have the opportunity to answer phone calls and enquiries, once they become confident in their role.  The SPOC team is a busy, sometimes high-pressure environment – our volunteers are integral at our busiest times of the year to ensure our clients and services get the support they need.

Volunteering with our SPOC team as an administrator might look like:

• Inputting data into the BCWA case management system.
• Consulting with our SPOC staff to ensure correct allocations.
• Reading referral information and identifying and establishing types of abuse.
• Future opportunities to answer enquiries and phone calls once you have an established knowledge of BCWA services and feel comfortable doing so.
• Being an advocate for BCWA!

As a BCWA SPOC Volunteer, you’ll get:

• All the training you need to understand and be prepared for your role with us, so you can use your time with us to grow and learn!
• Regular check-ins and contact with our Volunteer Coordinator as an opportunity to catch up, reflect and feedback on your volunteering experience with us.
• Access to the Wisdom App and the BCWA wellbeing provision.
• Access high quality support and advice from BCWA whenever you need it.
• Your travel to and from sessions expensed.
• A reference to support you in your next steps, whether that is a voluntary or paid role elsewhere.
• The knowledge that you’re making a real difference to the lives of victims and survivors of violence and abuse as you volunteer alongside a passionate and experienced team!

Important information for all positions

Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.

Volunteering checks

As a responsible volunteer provider we adhere to safer recruitment practice and all our volunteers are subject to the following checks:

Right to volunteer in the UK

To avoid discrimination we treat all volunteer applicants equally.

We therefore ask all volunteers to confirm they have a Right to Volunteer in the UK.

References

If offered a volunteer role, we will seek 2 references. Ideally, one of these should be your current or last employer, however we understand this isn’t always possible. We ask that one of your referees has known you at least a year.

Examples of references could include:

• a professional from your centre of study, for instance a teacher, lecturer or headteacher
• GP or health visitor
• a character reference from a person who knows you (no familial relations or partners)
• a civil servant from a government agency
• a bank manager

DBS

All volunteer roles are subject to DBS checks at the relevant level.

Description

Our Sight Loss Counselling team provides counselling and information over the phone and online to people who are impacted by sight loss. Our client group is diverse, with the majority of clients being over the age of 50. We also offer our service to children and young people, run training workshops on Sight Loss Counselling and facilitate short-term support groups for people with sight loss and their friends and families.

In this role you will be the first point of contact for all incoming clients and you’ll provide service information in a timely, efficient, and sensitive manner. You will be liaising between counsellors and clients and will carry out a range of admin duties and ensure client confidentiality. You may have the opportunity to contribute to the development of administrative systems.

How often will I be needed?

• 1 Days per Week

Key requirements

• One reference

Home based

• This role is home based

Additional location information

• This is a home based role to be carried out on a weekday between 9am and 5pm.

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• Ability to understand the importance of confidentiality
• Good verbal and written communication skills
• Experience of providing administrative support within an office environment and using administrative systems and procedures
• Experience of using Microsoft Office packages
• Experience of data management/ CRM systems.

The role 

Secretarial tasks supporting the Trustee Board:

· Scheduling governance and Board meetings via Teams

· Preparing agendas, collating board papers and emailing these

· Taking minutes, distributing minutes and ensuring these are filed on SharePoint

· Monitoring compliance with legal and contractual rules.

Admin support for CEO:

· Arrange internal and external meetings

· Attend planning sessions (on Teams) and produce notes and minutes

· Schedule key business events

· Assist with recruitment

· General office administration; keeping records, maintaining files and building the business ‘memory’.

Who we’re Looking For:  

We are looking for a highly efficient organiser, someone used to routine and fine detail, with good IT skills.

About Us:  

Evolve Counselling is a long-established charitable social enterprise, providing low cost, affordable or funded mental health counselling to adults in Cambridgeshire and surrounding counties. Our counselling community is made up of 50 – 60 qualified self-employed practitioners, working part-time. We deliver talking therapies to adults – online and in person. Our service delivers around five hundred counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support, and mental health awareness and related training, to organisations and businesses large and small.  

Application process: Please email with your CV and letter of application, stating why you’d like the role and how your skills and experience align. Following that, our Chair or CEO will be in touch to set up an informal discussion of the role. 

Closing date: Applications are being accepted on a rolling basis, but early application through April/May 2026 is encouraged.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As an Administration Volunteer you’ll play an essential role in your local group.

You’ll act as the first point of contact for the group and circulate information to other volunteers and members. You’ll ensure that data and details are kept up to date, to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. 

Overview:

The Administrator will play a vital role in supporting the smooth and efficient running of the organisation. This position involves handling administrative tasks, maintaining records, supporting communications, and assisting with event coordination. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

General Administration:

• Maintain and update records, databases, and files.

• Handle correspondence, including emails and phone enquiries.

• Prepare reports, documents, and presentations as required.

• Support meeting coordination, including scheduling, agenda preparation, and minute-taking.

Financial & Office Support:

• Assist with processing invoices, expenses, and financial records.

• Monitor office supplies and place orders when necessary.

• Support the Head of Operations with budget tracking and financial documentation.

Event & Programme Support:

• Assist in organising events, workshops, and meetings.

• Coordinate logistics, including venue booking, catering, and materials.

• Support volunteer and participant communications.

Communications & Stakeholder Engagement:

• Maintain mailing lists and support donor communications.

• Assist in preparing newsletters, social media updates, and website content.

• Liaise with stakeholders, including funders, partners, and volunteers.

Qualifications & Skills:

• Previous experience in an administrative role.

• Strong organisational and time-management skills.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office and cloud-based tools

• Ability to work independently and manage multiple priorities.

• A passion for nonprofit work and community engagement.

This role is ideal for a detail-oriented and proactive individual who enjoys providing essential support to ensure the smooth running of a charitable organisation.

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us deliver our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll provide essential administrative support to our volunteer‑led, largely remote organisation. 

You’ll help keep the charity running smoothly by supporting the board and key personnel with communications, record‑keeping, document updates, online meeting organisation, task tracking and maintaining clear, well‑ordered systems.

What are we looking for?

We’re seeking a UK‑based volunteer with at least three years’ administrative experience, including confident use of Microsoft tools. 

You’ll be organised, detail‑focused and able to manage your own workload. 

You’ll support meetings, maintain online files, update documents, manage data and contact lists, and provide general admin support to the Board, Operations Director and volunteer HR team as needed.

What difference will you make?

Your work will provide the operational backbone needed for the organisation to grow and deliver its ambitious programme. 

By ensuring effective administration and communication, you’ll help enable drive the  focus on environmental impact—supporting the delivery of the E‑Save app and helping bring practical climate action into everyday homes across the UK.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £22.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions. We offer a baby bank, a charity shop & various community support services to help women facing crises or challenging situations.

About the Role

We are looking for a highly organised and compassionate Admin Assistant (On-site Volunteer) to support the day-to-day administrative operations of our centre.

This is a great opportunity for someone looking to gain hands-on, real-world experience in office management, client coordination, and administration while making a meaningful impact in the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.
• Respond to client inquiries professionally and compassionately.
• Conduct initial intake screening and gather essential client information.
• Schedule appointments and manage staff calendars.
• Maintain accurate records of calls, referrals, and appointments.
• Manage email correspondence and administrative communications.
• Prepare, organize, and securely maintain client documentation.
• Maintain digital and physical filing systems in compliance with data protection policies.
• Support day-to-day office operations and ensure smooth administrative workflow.
• Track action items from meetings and follow up with relevant staff.
• Assist in preparing reports, summaries, and operational documentation.
• Coordinate communication between staff, volunteers, and external partners.
• Monitor office supplies and maintain administrative resources.
• Ensure compliance with safeguarding, confidentiality, and organizational policies.
• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What You’ll Gain

• Practical experience in office management & administration
• Exposure to client handling, scheduling & coordination
• Development of communication and organisational skills
• Opportunity to build valuable experience for your CV
• A chance to make a real difference in people’s lives

Who We’re Looking For

• Someone organised, reliable, and detail-oriented
• Strong communication and interpersonal skills
• Comfortable handling phone and email communication
• Ability to manage multiple tasks and stay organised
• Compassionate and professional approach when dealing with clients

(Previous experience in admin or customer service is preferred, but not essential.)

Why Volunteer With Us?

This role is perfect for individuals looking to gain practical experience in administration and office management while contributing to a meaningful cause supporting families in need.

Apply Now

If you’re looking to build your experience while making a difference, we’d love to hear from you.

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

From touchdown to takeoff and everything in between, here at Travel Radar we don’t just report on aviation and air-travel news, we take off with it! Since 2015, we’ve soared from being a small startup to one of the world’s leading sources for commercial aviation and air-travel coverage, and we’re only just getting started! With a remote crew of over 50+ enthusiasts, we deliver fresh content 24/7, 365 days a year to over 30 million readers across the globe.

Travel Radar is growing; We are looking for a Training Administrator to join our team and support our growth by supporting our contributors, interns and volunteers in the smooth operations of the organisation. You will have a hands-on role supporting our Learning & Development Manager in the effective running of internships, CPD programs and personal development training sessions in a remote environment.

Responsibilities and A Little More About the Role:

• Coordinating and managing the Learning Team inbox
• Tracking intern and student progression through programs and internships
• Managing data in our Learning Management System (LMS) and HR Database
• Arranging L&D Activities including training sessions and assessments, inline with instructor avaliability 
• Supporting with HR activities for interns including recruitment, assessment centres and probation reviews
• Note-take meetings such as probation reviews, performance discussions and interviews
• Other administrative tasks to support interns and students, as directed by L&D Manager

Who We're Looking For:

• Passion for Business/Organisation Management, Administration and Office Management is ideal
• Willingness to learn new skills, software and (likely) a new industry - Aviation and Air-Travel
• Great communication and teamwork skills
• Proficiency in the Microsoft Office365 Suite (Word, PowerPoint, Excel)
• Interpersonal skills and ability to interact and work with staff at all levels

Why volunteer at Travel Radar?

• Fully remote position
• Perkbox / Discount Program with over 4,000 deals and discounts
• Flight discounts with several partnered airlines
• Great Training and Learning Resources, including a CPD Level 5 Accreditation in Business Administration
• Option to gain a recognised CIPD award (through experience) funded by the company
• Latest Tech including free subscription to Office365, Grammarly Premium, Adobe Photoshop and Canva Pro, as well as access to company Chromebook devices and Virtual Machines

Additional Information:

Commitment per Week: 6hrs per Week - fully flexible

Reports to: Learning & Development Manager

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.