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We're looking for Initial Contact Advisers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere.
What will you do?
● complete an introduction to Citizens Advice and training for your role
● talk to clients over the phone, face to face, or online to explore whatproblems they’ve come for help with
● assess clients capacity and the level of help they need, to decide nextsteps
● find information about the clients’ problems and help them to understandtheir options
● identify when a client needs more in depth help than you can give at initialcontact, and make an appointment for them to come back
● write a summary of the clients’ problems and what action you’ve taken
● look out for problems’ that are common, or are unfair, and write a shortreport about the problem or a letter to an elected official like an MP, AMor local councillor.
Some examples of what you could do:
● help a client with rent arrears find how to get help with their rent, andtake the first steps to secure their housing
● help someone with debts work out a reasonable amount to pay back, andmake a phonecall to an organisation they owe money to.
● explore what benefits a client is entitled to and to take the first steps inmaking a benefit claim.
What’s in it for you?
● make a real difference to people’s lives
● learn about a range of issues such as benefits, debt, employment and housing
● build on valuable skills such as communication, listening and analysing
● increase your employability
● work with a range of different people, independently and in a team.
● have a positive impact in your community.
And we’ll reimburse your travel expenses too.
What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
● be friendly and approachable
● be non-judgmental and respect views, values and cultures that are different to your own
● have good listening skills
● have excellent verbal and written communication skills
● have good maths and IT skills
● be able to understand information and explain it to others
● be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
● be willing to undertake training in your role
How much time do you need to give?
Ideally we ask for 6 hours per week, which can be over one day or spread over two days, for at least 6 months.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming an assessor and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.
Contact details
To apply, please fill out a Volunteer Application Form.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us in reducing food waste and supporting communities across Greater Manchester as a Food Surplus Redistribution Lead Volunteer.
This is a great opportunity to make a practical difference, develop your leadership and coordination skills, and be part of a team helping to ensure surplus food is put to good use.
About the role
We collect surplus food from supermarkets and other food donors and redistribute it within local communities.
We are looking for a Food Surplus Redistribution Lead Volunteer to help keep our food collections and distribution activities organised. You’ll work alongside other volunteers, coordinating practical arrangements, supporting the team, and helping to ensure food is collected, handled, and redistributed safely.
What you’ll be doing
Depending on the collection and distribution schedule, you’ll help with:
What we’re looking for
Previous food redistribution experience is not required. This role could be a good fit if you:
Experience of coordinating people, deliveries or stock would be helpful but is not essential.
Practical details
If you have any questions about the driving requirements or whether the role would be suitable for you, please get in touch.
Time commitment
This is a flexible volunteering role, arranged around food collection and distribution schedules.
We’re looking for someone who can usually offer around 4–8 hours a week, across agreed collection or distribution days.
Collection times can vary depending on when surplus food becomes available, so some flexibility is helpful. We’ll agree arrangements with you based on your availability.
What you’ll gain
Through this role, you can:
About Cede Foundation
We are a community-led charity working to tackle poverty and social exclusion by creating opportunities, strengthening communities and supporting people to overcome barriers.
Our work includes education and skills, health and wellbeing, children and young people, community development and environmental sustainability, including surplus food redistribution.
Interested?
If you’d like to take a practical lead in reducing food waste and supporting local communities, we’d love to hear from you.
Please get in touch to express your interest or find out more about the role.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Work directly with children / young people: Yes
Age range of children / young people: 18
Disclosure Check: Basic
Term of opportunity: We would expect you to be committed to support The Trust in this role for a minimum of 1-2 years.
Commitment: Mentors will be matched with young people for periods of 3-6 months, with typically 1-2 mentoring sessions per month for each mentee. Mentors are usually matched with 2 mentees at a time.
Location: North of England, London, Birmingham, and the South-West. Please visit our careers site to apply for a specific location.
Volunteers are at the heart of everything we do. The King’s Trust couldn’t function as well without the support of thousands of volunteers across the UK, who are able to offer a vital network to young people facing significant barriers to jobs, education or training.
Our Employability and Progression Mentors provide one-to-one support, guidance, encouragement, and inspiration to a young person who has completed a King’s Trust Programme. As an Employability and Progression Mentor, you will offer knowledge, experience, and support to young people as they develop the skills, confidence and motivation to succeed - either in education or further training, through work experience, volunteering or by securing a job of their choice.
Mentors will meet on a regular basis with a young person and help them identify and achieve goals. You will offer guidance, support and encouragement and a safe space for a young person to discuss the skills they need to develop and how to do this. You will provide guidance on employability and job search issues, including supporting with CV writing and interview practice. You will provide active support between sessions as agreed, such as reviewing documentation, email responses, signposting where to find useful resources, networking connections; etc… And you will share relevant learning and useful resources with other volunteers and Trust colleagues that may benefit young people and our work.
Ideally an Employability and Progression Mentor will commit to around four to six hours per month for a minimum of 3-6 months for each mentee with whom they are matched. Relevant experience can be developed during the role but ideally a volunteer will have experience with building trust with young people from a range of backgrounds, mentoring skills, be a good communicator, be able to give and receive constructive corrective feedback and have experience of job searches, application processes and interview experiences.
We are specifically recruiting new mentors to meet a demand for in-work support and job-searching for roles in the Health and Social Care sector. Experience in this sector is desirable but not essential, with a focus on general coaching and employment support being the main priority for volunteers in this position. The majority of these mentoring connections will be fostered online, via digital meetings and email, with limited opportunities for face-to-face connections available depending on location and preference of mentees.
In return for your valuable time, The King’s Trust will provide comprehensive training and support to you in your role. You will enjoy the benefits of being part of a dedicated community of colleagues
and volunteers who directly support young people to transform their lives. Now in our 50th year, The King’s Trust mission is to end youth unemployment – and we want you on board to help us.
The King’s Trust want to be an organisation that's representative of the communities we serve. As such, we would be particularly interested to hear from women and individuals from an ethnic minority background.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.
You can expect us to
What we need from you
You'll be:
Time expectation
Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose-driven platform connecting creators, supporters and causes through exclusive experiences, sponsored events and fundraising campaigns. We believe anyone with a BIG heart can use their influence, networks and community to make a positive difference.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years supporting charitable causes. The platform was created from a simple belief: when influence, connection and community come together, they can create meaningful impact.
Role and Purpose
We are looking for a friendly, organised and proactive individual to support our Creators throughout their entire journey with Influential Stars. As our Volunteer Creator Relations & Campaign Manager, you will help manage communication with Creators from their initial invitation and registration through to preparing, launching and completing their campaign. You will build positive relationships with Creators, interact with them on social media and ensure they receive the right guidance, encouragement and resources at every stage.
This role would be ideal for someone interested in creator relations, influencer marketing, digital communications, campaign coordination, fundraising or community engagement.
The role will also include onboarding newly registered Collaborators. This involves updating their personalised Canva referral poster and actioning their scheduled welcome and follow-up emails.
Full training and templates will be provided.
Key Responsibilities
● Send approved email invitations to prospective Creators. ● Follow up with Creators who have expressed an interest in joining Influential Stars. ● Respond to general Creator enquiries and direct more complex questions to the appropriate team member. ● Welcome newly registered Creators and explain the next steps in their journey. ● Onboard newly registered Collaborators using the approved onboarding process. ● Update each Collaborator’s personalised referral poster using an existing Canva template. ● Action and schedule the appropriate Creator and Collaborator emails at each stage of their journey. ● Ensure new Collaborators receive their referral information, personalised poster and relevant support resources. ● Keep Creator and Collaborator records and email tasks updated within our CRM system. ● Ensure Creators receive the relevant guides, campaign information, templates and support resources. ● Build and maintain positive relationships with Creators through email and social media. ● Engage with Creators’ content on LinkedIn, Instagram, Facebook, TikTok and other relevant platforms. ● Support Creators as they choose their campaign type, cause and experience where applicable. ● Maintain regular contact with Creators while their campaign is being prepared and is live. ● Send scheduled campaign emails, reminders, check-ins and promotional suggestions using approved templates. ● Encourage Creators to share campaign updates, engage with their chosen cause and complete their FIT List nomination. ● Work with the wider Influential Stars team to help promote live Creator campaigns. ● Monitor Creator progress and flag any concerns, unanswered communications or support needs. ● Keep accurate and up-to-date records within our CRM system. ● Follow up with Creators when their campaign ends, thank them for their involvement and share any relevant next steps. ● Encourage Creators to remain part of the Influential Stars community as Collaborators or return for future campaigns. ● Contribute ideas to improve the Creator experience, communication and engagement.
Skills and Experience Required Essential
● Excellent written communication and relationship-building skills. ● A warm, professional and encouraging communication style. ● Confidence communicating with people through email and social media. ● Strong organisational skills and attention to detail. ● Ability to manage follow-ups and keep accurate records. ● Comfortable following communication templates and agreed processes. ● Reliable, self-motivated and able to work independently. ● Passion for helping others and creating positive social impact. ● Respect for confidentiality and sensitive personal information.
Desirable
● Interest in digital marketing, influencer marketing, communications, PR, business, fundraising or events. ● Experience engaging with creators, influencers, customers or community members. ● Experience using social media for outreach, engagement or promotion. ● Familiarity with CRM systems or email campaign processes. ● An interest in charities, personal causes and social-impact initiatives. ● Familiarity with Canva. ● Full guidance and training will be provided, so enthusiasm, reliability and a genuine interest in people are more important than formal experience.
Working Arrangement
● Fully remote volunteer position for someone based in the South East of the UK - Ideally Hertforshire based or able to travel for meetings. ● Approximately 20 flexible hours per week. ● Hours should be spread across the week to ensure Creator and Collaborator communications are managed consistently. ● Occasional in-person meetings or working sessions may be available by mutual agreement. ● Ongoing guidance, templates and support from the Influential Stars team.
Why Volunteer with Us?
● Gain hands-on experience in creator relations, campaign coordination and digital communications. ● Develop valuable email marketing, social media engagement and CRM skills. ● Build experience supporting campaigns from initial outreach through to completion. ● Strengthen your CV and LinkedIn profile. ● Develop professional communication and relationship-management skills. ● Join a growing, mission-driven organisation. ● Help people use their influence to raise funds and awareness for meaningful
Please reply with your CV and Cover letter, explaining why you are suitable for the role together with how many hours a week you can commit to and on what days.
To make giving back more accessible, more rewarding and more engaging for everyone involved.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Meeting at Brigade Hall, the home of Roxeth & Harrow Y Team, children aged 7-12 are enjoying fun, faith and fellowship . We create a caring and safe environment in which friendships between children and adults can be established. This then helps them to grow in confidence, develop their skills and abilities enabling them to work together and show care and concern for others.
About Roxeth & Harrow Y Team
Specifically in Y Team we aim to help children to help and understand others
To develop their moral values and a respect for the environment.
Do things together for fun and enjoyment
In fulfilling these aims we encourage children to work together as a team with each child bringing his or her individual gifts and abilities to the group.
What are we looking for?
A obvious interest in working with children is essential and flexibility with a weekly programme. An enhanced DBS clearance will be required in the short term and can be applied for through us.
Y Team is 132 years old and the oldest childrens' group in the Borough recognised by the local council with its Freedom
A new multi-activities based session for 7-10 year olds on Friday evenings sharing fun, faith and fellowship. Welcoming children of all faiths & none



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Program Manager
Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.
As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.
Summary
CAG was formed in 2009 and became a charity, CAG Trust, in 2019. Our raison d’etre is to engage young people in outdoor activities by providing them with opportunities to go on night walks, build fires, cook on fires, try out some bush craft, go on bike rides, try indoor climbing, have a go at scuba diving in swimming pools, play team building games, enter cake competitions, attempt bushtucker trials, put up tents, learn navigation skills, keep fit by doing bleep tests, go karting, have a crack at skiing at Ackers Trust or on a ski slope in the Alps, eat curry at Christmas and much more.
Description
You will play an important role in putting together our termly program for our Tuesday meeting nights. There’s a lot involved in putting the program together and ensuring that all our members get the chance to join in these amazing experiences. You will work in conjunction with the Group Leader to decide which activities to do and when and you will also have to coordinate with our team of volunteer leaders to ensure that there are enough staff available each week to run the program.
The key tasks of the role are to:
Plan the weekly activities for each term in coordination with the budget and operational members.
Schedule the activities at the clubhouse and nightly trips / events.
Provide any materials etc required to carry out the planned activity.
Book the event / location / trainer etc and organise transport.
Produce a term summary including parent rotas to be sent out.
Follow up with parents / Leaders to ensure actions have been taken to meet activities planned.
Troubleshoot any issues on the night if necessary.
Ensure that there are enough staff available to run the program and arrange cover if necessary.
Ideally you should have / be:
Ability to schedule and manage tasks effectively.
Creativity and an eye for detail.
Problem-solving skills.
Risk management.
Written and verbal communication skills.
Cost control and budgeting skills.
Teamwork and motivational skills.
Organisational and multitasking skills.
Office software proficient.
Build, maintain and facilitate effective working relationships with a wide range of people and organisations.
Plan, manage and monitor your own tasks and time.
In addition you will need:
Integrity.
Committed to ensuring high standards.
Flexible approach.
Self-motivated.
A car driver or have ability to travel to attend events and meetings.
The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check, either a current or new application that can be made through CAG.
Making a difference - what impact will the opportunity have?
Your input is key to the running of CAG as well as securing its future. You will help make Tuesday meeting nights run smoothly by ensuring that the Leaders are free to focus their attention on the members having a great experience. By producing a termly program this will enable parents to add the weekly activities to their diaries in good time and Volunteer Leaders to plan ahead and check out their availability. Additionally we can offer you:
The chance to be part of a charity at an exciting time in its development.
The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.
Expenses, so you are not out of pocket.
What's in it for the volunteer?
You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate. You will also have some fun, support a good cause and gain new skills and experiences.
About the location
Where will the volunteer be working?
The volunteer can do most of the work remotely but may need to attend some Tuesday evening meetings to coordinate with our team of Volunteer Leaders.
Travel Limit
Mostly remote work but some travel to Solihull will be necessary for Committee meetings and occasional Tuesday club nights.
When will the volunteer be working?
Volunteer availability
Flexible so during office hours if necessary for certain events but evenings if preferred.
You would need to be available to attend Committee meetings which normally take place in the evening.
Estimate of time commitment
0- 3 hours / week – the candidate will be able to offer further time as they wish.
Details
The volunteering could be long term.
Application details
Successful applicants will require an enhanced DBS and two references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Kent Sexual Assault & Abuse Service is dedicated to providing safe spaces where survivors of all forms of sexual violence across Kent and Medway, can access the high-quality, trauma-informed, specialist practical and therapeutic support that they need to recover from the impact of sexual violence and rebuild their lives. Having won and mobilised the Police & Crime Commissioner Kent Wide Independent Sexual Violence Advisor (ISVA)and Trauma Therapy contracts in April 2026, we are keen to extend our trustee board to ensure high quality, robust governance for our charity and support for the KSAAS team during this time of expansion. We are seeking a Chair of Trustees to take over the leadership of the board when our current chair steps down in October.
KSAAS Chair of Trustees Responsibilities:
Leading the trustee board in providing robust, transparent and courageous governance for the charity, including ensuring the charity is fulfilling its mission, aims and values, setting the culture, strategic direction and strategic plan for the charity, approving the annual operations (business) plan, budget and safeguarding & risk management plans & monitoring these to ensure delivery, ensuring compliance to the ethical, legal, financial and safeguarding responsibilities of charities and trustees and ensuring compliance with contractual agreements and ensuring the charity holds itself accountable to its stakeholders and partners
Providing effective oversight of the Trustee Board through appropriate recruitment, screening, induction, training and support of trustees, ensuring trustee awareness and compliance with legal and regulatory requirements, ensure that the trustee board annually reviews its structure, effectiveness, delegations and key policies, and implements agreed changes as necessary.
Ensuring effective strategic and operational leadership of the charity by working with the Board to approve a scheme of delegation and appraisal of the CEO, supporting, positively challenging and holding the CEO to account through line management processes, liaising with the CEO to arrange meetings and chairing Board meetings to ensure these are well run and focussed on delivering the charity's work, provision of appropriate training, support and wellbeing opportunities for staff & volunteers.
Act as a representative and spokesperson for the charity in collaboration with the management team and other trustees.
Knowledge and Skills
Essential: Leadership & management experience and experience of working in a charity or having a trustee or a similar role is essential. Experience of one or more of the following is also essential: charity or business management, charity law or criminal law, ISVA work, counselling or therapy, data protection and management, equity and inclusion, financial management, fundraising or commissioning, governance, human resources, information technology, health and safety, marketing and communications, monitoring and evaluation, research and evaluation, strategic planning, sexual violence or VAWG work.
Commitment
The time commitment of a KSAAS trustee is estimated at 12 hours per month, comprising:
If you are interested in becoming a trustee with KSAAS, please see further details about the role and application process in the attached recruitment pack.
We look forward to hearing from you.
The KSAAS Trustee Board
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Come and join the magical Patchworking Garden Project, established in 2015. It is a volunteer run charity supporting volunteers with a wide variety of physical and mental health needs through gardening, crafting and friendship. We have a strong identity within the local community and are known for increasing the wellbeing of those we support by valuing everyone’s contribution unreservedly, enhancing self-confidence and encouraging, where appropriate, progression to other activities. The Charity is run entirely by volunteers and those whom we support are supported volunteers.
Under the charity we also run The Patchworking Academy which offers the opportunity to gain an internationally recognised City & Guilds qualification in Practical Horticulture Skills. The Academy seeks to address inclusion via employment-ready qualifications for adults facing challenging circumstances. With the guidance of experienced and highly qualified therapeutic horticulture tutors, learners work at their own pace with a small group of other interested learners.
We are looking for a chair with some charity and governance experience who is
● able to quickly grasp what our values are and how we operate
● used to managing change
● happy in a leadership role,
● committed to a collaborative way of working
● comfortable dealing with finances (preferably in the charity sector)
It is a lovely role for the right person so do get in touch for a chat if you think you might be interested. There is a full role description available.
Potential candidates are invited to have an informal conversation with our current Chair before submitting an application.
The client requests no contact from agencies or media sales.
Purpose of the Role:
To deliver engaging and supportive Life in the UK test preparation sessions at the Baytree Centre, helping participants gain the knowledge and confidence needed to pass the test. By leading the sessions in a welcoming and inclusive environment, the role enables participants to explore British culture, history, and government, improving their understanding and readiness for the test.
Main Responsibilities:
- Lead and deliver Life in the UK test preparation sessions.
- Prepare and set up the space, ensuring all materials and resources are available and organised for each session.
- Provide clear explanations of test content, answering questions and offering guidance.
- Create a supportive and inclusive environment where participants feel comfortable learning and asking questions.
- Encourage connections and peer learning among participants.
- Share study strategies and tips to help participants prepare effectively.
- Collect feedback from participants to improve future sessions.
- Adhere to Baytree Centre policies and procedures.
Skills and Qualities Required:
- Strong knowledge of the Life in the UK test content, with the ability to teach and explain topics clearly.
- Patience, empathy, and cultural sensitivity to support participants from diverse backgrounds and knowledge levels.
- Good organisational skills to ensure smooth preparation and delivery of sessions.
- Strong interpersonal skills to foster a positive and inclusive atmosphere.
- Effective communication skills to provide clear instructions and constructive feedback.
- Interest in education, citizenship, or community support.
Commitment:
- Deliver a weekly Life in the UK test preparation session (day and time subject to the timetable).
- Minimum commitment of 2 terms for continuity and effectiveness.
- Location: The Baytree Centre.
Benefits:
- Gain experience in delivering educational group sessions.
- Develop skills in facilitation, teaching, and cross-cultural communication.
- Contribute to participants’ confidence and readiness for the Life in the UK test.
- Be part of a supportive and welcoming volunteer community.
This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.
A Social Inclusion Charity Supporting Women & Girls in London



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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering Opportunity
Social Media and Communications Assistant
What You’ll Do
Help promote Age UK Enfield’s work by creating engaging content for social media and supporting our communications. You’ll help us reach more older people, volunteers, and supporters through creative, informative posts and storytelling.
You will:
· Create social media posts using provided content or your own creative ideas
· Take photos or short videos at events
· Assist with newsletters, leaflets, and other communications
· Share insights or analytics to help improve our reach
Skills You’ll Use or Develop
· Creativity and written communication skills
· Social media content creation
· Basic digital design (e.g., using Canva – training can be provided)
· Attention to detail and tone of voice
· Awareness of inclusive and accessible communication
Time Commitment
2–4 hours per week (Flexible days)
Location: Age UK Office and some remote working
Reports to: Communications, Marketing & Volunteer Manager
Ready to Apply?
Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.
If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)
Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.
We look forward to hearing from you!
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering Opportunity
Digital Champion
What You’ll Do
Support people aged 50+ to build confidence with their phones, tablets, or computers. You’ll help them learn basic digital skills so they can stay connected and independent.
You will:
Skills You’ll Use or Develop
Time Commitment
Tuesdays 11:00 am – 1:00 pm (Dugdale Arts Centre)
Other weekdays between 10:00 am – 4:00 pm
Location:Dugdale Centre, 39 London Rd, Enfield EN2 6DS
Possibly some community groups across Enfield
Reports to:Digital Inclusion Lead
Ready to Apply?
Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.
If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)
Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.
We look forward to hearing from you!
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.
Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:
· Supporting and encouraging a team of fundraising volunteers
· Planning fundraising events and activities with your team
· Allocating tasks before and during fundraising events
· Keeping financial records from fundraising events
· Encouraging and promoting a professional image of Cats Protection
· Following policies and guidelines and ensuring licences and permits are obtained for events
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
We're looking for someone with the following:
· Great people skills and the ability to bring out the best in others
· Excellent organisational skills
· The ability to prioritise and delegate
· An appreciation of the importance of handling money and charity resources responsibly
· Fine-tuned communication skills and a passion for engaging with people within your local community
· Basic IT skills to use Cats Protection systems - training and support can be provided
· Committee volunteers need to be aged 18+
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.