Business operations manager volunteer roles

Do you share our vision of affordable and accessible mental health counselling, and want to be at the forefront of our mission to do more, for those in need, through a sustainable charitable enterprise? 

Evolve counselling is seeking additional experienced senior leadership professionals to join us as Trustees (voluntary) in general governance roles and also specialists in mental health and counselling therapies (delivery and standards), plus commercial business development – to contribute to our sustainability and growth ambitions. 

We are focussed on creating a platform for growth, to meet the surge in demand for counselling therapies. With a recent change of Chair, other new Trustees joining the board, and the retirement of our current CEO on the horizon, this is a time of change and the next three years are crucial for success. 

We welcome applications from individuals with backgrounds in any of the following areas:  

• Business strategy and planning  

• Commerce/industry/NHS/Government 

• Charitable Governance - and the Nolan Principles of public life 

• Working at senior strategic levels within the charity/CIO sector  

• Financial management  

• Legal expertise  

• Experience of leading in health services, mental health, advocacy, or advice services  

It is, of course, crucial that all our trustees can commit to bring time, energy, engagement, and expertise to our work. In addition to taking decisions on major matters they participate though committees and working groups, guiding and encouraging the efforts of our small and resolute management team though their own experience and contacts. 

Details 

Trustee – Evolve Counselling CIO (1181861)  

• Location: Remote/Cambridgeshire area  

• Voluntary role: Reasonable expenses paid.  

• Time commitment: The board meets 4-5 times per year mostly online, with an AGM in person meeting, and four committees meeting at various intervals. An average commitment is about 1-2 days per month outside office hours. 

• Term: Negotiable. Trustees generally commit to a three-year term, extendable by re-election. 

• Application closing date: Applications are sought on a rolling basis. 

About Us:  

Evolve Counselling is a long-established charitable social enterprise, providing low cost, affordable or funded mental health counselling to adults in Cambridgeshire and surrounding counties. Our counselling community is made up of 50 – 60 qualified self-employed practitioners, working part-time. We deliver talking therapies to adults – online and in person. Our service delivers around five hundred counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support, and mental health awareness and related training, to organisations and businesses large and small.  

Who we’re Looking For:  

Our Trustee Board is currently drawn from the counselling and therapies community, plus commercial, public sector, and other charity backgrounds. Now, with crucial development of the CIO ahead, we are looking for new members to expand the Board to its maximum ten places and to gain skills and insight from an equal, diverse and inclusive group that takes in business skills, knowledge of charities, expertise in health services, and experience of not-for-profit leadership and finances, to make growth plans a reality.  

The Board will keep us on track with good governance through oversight of our work and will also help our new CEO to secure a sound financial base from which to grow our operations to meet the ever-increasing demand for our services.  

Application process: Please email your CV and letter of application stating why you’d like to become a Trustee at Evolve Counselling and how your skills and experience align with our plans for growth. Following that, our Chair or CEO will be in touch to set up an informal discussion of the role. 

Closing date: Applications are being accepted on a rolling basis, but early application through April/May 2026 is encouraged.

JOB PURPOSE:

This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations

At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.

This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.

Role Summary

The Operations Analyst is responsible for measuring, analyzing, and optimizing the organization’s
internal operations to improve efficiency, accountability, and overall performance. This role focuses on operational systems development, process evaluation, workflow optimization, and organizational effectiveness, enabling leadership to make informed decisions and ensuring that the organization’s activities are structured, scalable, and effective.

While analytical skills are essential, this is not a traditional Data Analyst role. The emphasis is on understanding how systems, teams, and workflows function, and using insight to design and improve operational structures, not just analyze datasets.

The Operations Analyst does not execute or enforce tasks, but plays a critical role in diagnosing
operational challenges and recommending actionable, system-level solutions.

REQUIRED SKILLS AND COMPETENCIES:
Technical Skills
Strong proficiency in:

• Google Sheets / Microsoft Excel
• Data tracking and reporting tools
• Ability to organize and interpret large sets of data

Analytical Skills

• Strong problem-solving and critical thinking ability
• Ability to identify patterns, trends, and inefficiencies
• Detail-oriented with a structured approach to analysis

Communication Skills

• Ability to present data in a clear, concise, and actionable format
• Strong written communication for reporting

Organizational Awareness

• Understanding of how teams and workflows interact
• Ability to think in systems, not just tasks

PREFERRED QUALIFICATIONS (NOT MANDATORY):

• Background in Operations, Business Administration, or related fields
• Previous experience in Operations analysis, project tracking, or process improvement roles
• (Experience working in remote or volunteer-based organizations is an advantage)

CORE OBJECTIVES:

• Provide clear visibility into operational performance and system effectiveness
• Identify inefficiencies, bottlenecks, and structural gaps in workflows and processes
• Recommend practical, system-level improvements (not just data observations)
• Support leadership with structured insights that drive operational decisions
• Strengthen accountability, clarity, and scalability across the organization’s operations

KEY RESPONSIBILITIES:

1. Data Tracking & Performance Monitoring

• Develop and maintain centralized tracking systems (e.g., Google Sheets, Airtable) to support operational visibility
• Monitor key operational metrics across departments, including:
  • Volunteer recruitment and onboarding timelines
  • Task completion rates across teams
  • Program and project delivery timelines
• Ensure data is accurate, relevant, and structured to inform operational decisions (not just reporting)

2. Reporting & Operational Insights

• Prepare weekly or bi-weekly operational reports for leadership
• Go beyond reporting by clearly highlighting:
  • Root causes of inefficiencies
  • System and workflow gaps
  • Operational risks
• Translate data and observations into clear, actionable, system-focused recommendations

3. Process Analysis & Workflow Design

• Document and map existing workflows across functions (HR, Programs, Operations, etc.)
• Analyze how work actually flows across teams—not just what is recorded in data
• Identify bottlenecks

✅ The Operations Analyst WILL:

❌ The Operations Analyst WILL NOT:

○ Redundant or unclear steps
○ Structural and communication gaps
● Recommend and help design improved workflows, structures, and operational systems

4. Risk Identification & Escalation
● Proactively identify and flag:
○ Process breakdowns
○ Structural inefficiencies
○ Delivery risks linked to poor workflows or unclear ownership
● Escalate findings with clear operational context and suggested solutions

5. Systems & Process Optimization
● Lead efforts in operational systems improvement, including:
○ Workflow restructuring
○ Standardization of processes and templates
○ Introduction of more efficient tracking and coordination systems
● Continuously evaluate how systems function in practice and recommend refinements

6. Cross-Functional Collaboration
● Work closely with:
○ HR Team (for recruitment and onboarding systems)
○ Team Leads (for workflow and delivery structures)
○ Operations Coordinators / Executive Assistants (for execution visibility)
● Bridge the gap between how work is designed and how it is executed

SCOPE AND BOUNDARIES FOR THE ROLE:
To ensure clarity and proper role alignment:

• Analyze workflows, systems, and operational performance
• Design and recommend process and system improvements
• Provide structured insights that inform operational decisions
• Function as a Data Analyst focused solely on datasets and reporting
• Be limited to producing reports without contributing to process improvement and system design
• Manage or supervise team members
• Enforce task completion or handle administrative coordination

WORKING RELATIONSHIP:
The Operations Analyst will:

• Report directly to the Director of Central Operations & Executive Coordination
• Support decision-making but will not replace leadership authority
• Work collaboratively across all teams while maintaining objectivity and independence

KEY PERFORMANCE INDICATORS (KPIs)
Success in this role will be measured by:

• Quality and impact of operational insights and recommendations
• Measurable improvements in workflow efficiency and system effectiveness
• Reduction in process bottlenecks and delays
• Clarity and usability of operational tracking systems
• Contribution to scalable and well-structured operational processes

What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:

• Establish a functional and structured operations tracking system
• Deliver insight-driven reports that highlight system-level issues (not just data summaries)
• Identify and recommend improvements to at least 2–3 key operational workflows
• Provide leadership with clear visibility into how operations actually function and where improvements are needed

Additional Notes

• This is a strategic operations role, not a purely analytical or reporting position
• Ideal for individuals who are passionate about:
  • Improving how organizations function
  • Designing better systems and workflows
  • Driving efficiency through structure and clarity

Important to be clear:

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:
Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

As the People and Culture Officer for the Business and Operations Team, you will support a positive, inclusive, and well‑functioning team culture. Your focus is on volunteer experience, recruitment, wellbeing, and people‑related practices specific to this function. This role supports how the Business & Operations team attracts, welcomes, and retains volunteers, while promoting healthy ways of working and clear expectations.

What you will do

Team Culture

· Support a positive, respectful, and collaborative culture within the Business & Operations team.

· Help reinforce shared expectations around communication, accountability, and ways of working.

· Promote wellbeing and help flag early signs of volunteer overload or disengagement.

· Support internal communications and engagement initiatives

Recruitment

· Support recruitment activity for roles within the Business & Operations team.

· Help draft, review, and refine role descriptions to ensure clarity and consistency.

· Assist with coordinating recruitment processes (e.g. reviewing expressions of interest, arranging conversations, maintaining basic records).

· Ensure prospective volunteers receive a positive, welcoming, and values‑aligned recruitment experience.

· Work with the Business and Operations Manager to identify recruitment needs within the team.

Onboarding, Engagement, and Retention

· Support onboarding and induction of new volunteers joining the Business & Operations team.

· Help ensure new team members understand their role, responsibilities, and who to go to for support.

· Contribute to engagement and retention initiatives specific to Business & Ops (e.g. check‑ins, feedback, recognition).

Volunteer People Support

· Act as a first point of contact for Business & Ops team members for general people‑related questions or concerns.

· Provide informal support and guidance, escalating issues to the Business and Operations Manager where appropriate.

· Support fair, consistent, and compassionate handling of routine people matters within the team.

Feedback and Improvement

· Encourage open, two‑way communication within the Business & Operations team.

· Help gather feedback on how the team is functioning and share themes with the Business and Operations Manager.

· Support continuous improvement in team processes and people practices.

What you will bring

· An interest in people support, recruitment, team culture, or volunteer wellbeing

· Strong interpersonal and communication skills

· Empathy, discretion, and sound judgement

· An organised approach, particularly around recruitment and onboarding tasks

· A calm, approachable, and supportive manner

· Reliability and respect for confidentiality

· Comfort working in a remote, volunteer‑led environment

The Role - Volunteer Operations Coordinator

Job Purpose:

At Tell My Truth and Shame the Devil C.I.C., our work depends on clarity, coordination and consistency. Operations are not just processes; they are the structure that enables people, programmes and purpose to function effectively. 

The Operations Coordinator ensures that organisational activity is aligned, visible and executed efficiently in line with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting teams, workflows and systems ensuring that day-to-day operations are coordinated, accountable and sustainable as the C.I.C grow.

This is not a purely administrative role. It is coordination-driven, systems-focused and central to how the organisation delivers impact behind the scenes.

This role exists to:

• Support the coordination and execution of day-to-day organisational activities 
• Translate organisational priorities into structured, actionable workflows 
• Maintain and improve systems that support operational efficiency and team alignment 
• Monitor progress, identify gaps and ensure timely follow-through across functions 
• Support compliance with safeguarding and organisational policies 
• Ensure consistency, documentation and scalability across operational processes 

You are the link between teams, systems, execution and organisational visibility.

About the role:

To provide operational coordination, execution support and oversight of day-to-day organisational activities ensuring that work is effectively implemented, tracked and aligned with the C.I.C’s mission and safeguarding values.

The Operations Coordinator ensures that work happens effectively, while the Operations Analyst ensures that work happens efficiently. Both roles are complementary: one drives execution, the other drives improvement.

Why This Role Matters

Strong operational coordination:

• Ensures that tasks, projects and priorities are clearly organised and executed effectively 
• Maintains safeguarding, compliance and ethical standards across all activities 
• Creates visibility of who is doing what across the organisation 
• Builds structured workflows that reduce confusion and duplication 
• Strengthens the organisation’s ability to deliver consistently and grow sustainably 

Without this role, organisational activity can become fragmented, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that work is delivered effectively and aligned with its purpose.

Experience Qualification and Requirements

Technical & Operational Skills

Strong proficiency in:

• Google Workspace (Docs, Sheets) / Microsoft Office (especially Excel) 
• Project, task and workflow management tools 
• Operational and coordination systems (e.g., HubSpot, Salesforce or similar platforms) 
• Ability to organise, track and maintain accurate operational data 

Coordination & Execution Skills

• Strong coordination and organisational ability across multiple activities 
• Ability to manage competing priorities and ensure timely delivery 
• High attention to detail with consistent follow-through 
• Ability to translate plans into clear, actionable steps 

Problem-Solving & Judgment

• Strong practical problem-solving skills 
• Ability to identify issues, gaps and inefficiencies in workflows 
• Sound judgment in escalation and decision-making 
• Ability to adapt quickly in a fast-moving operational environment 

Communication & Collaboration

• Excellent written and verbal communication skills 
• Ability to communicate clearly across teams and functions 
• Strong stakeholder management and cross-team collaboration 
• Ability to provide clear updates on progress, tasks and outcomes 

Organisational Awareness

• Strong understanding of how teams, workflows and priorities interact 
• Ability to think in terms of systems, coordination and execution 
• Awareness of operational dependencies and team alignment 

Professional Attributes

• Professionalism, discretion and reliability 
• Strong sense of accountability and ownership 
• Ability to maintain structure, consistency and confidentiality 

Qualifications

• Bachelor’s degree in Business Administration, Management or a related field (or equivalent practical experience) 
• Experience in operations, administration, coordination or similar roles (preferred) 
• Experience working within structured teams or multi-functional environments 

Preferred Background

• Operations 
• Business Administration 
• Project Coordination or related fields 

Preferred Experience

• Operations coordination or administrative support roles 
• Project or task tracking 
• Workflow or process coordination 
• Experience working in remote or volunteer-based organisations (advantageous)

Main Responsibilities/ Key Duties

Core Objectives:

• Ensure effective coordination and execution of day-to-day organisational activities 
• Maintain clear visibility of tasks, responsibilities and progress across all teams 
• Support timely delivery of projects, priorities and organisational goals 
• Strengthen accountability, communication and operational consistency 
• Enable smooth workflow execution across functions

1. Operational Coordination & Execution

• Coordinate and oversee daily operational activities across teams 
• Ensure tasks, projects and priorities are clearly assigned and executed on time 
• Translate organisational plans into structured, actionable workflows 
• Maintain momentum and continuity across ongoing activities 

2. Task Tracking & Progress Monitoring

• Track deliverables and monitor progress across teams and functions 
• Maintain centralised trackers (e.g., Google Sheets, project tools) 
• Follow up on action points to ensure completion and accountability 
• Ensure all task updates are accurate, visible and up to date 

3. Communication & Alignment

• Facilitate clear, consistent communication across departments 
• Act as a central coordination point between teams and leadership 
• Ensure alignment between priorities, timelines and deliverables 
• Provide structured updates on progress, risks and outcomes 

4. Meetings & Coordination Support

• Organise and support operational meetings across teams 
• Prepare agendas, capture notes and track action points 
• Ensure follow-through on decisions and assigned responsibilities 
• Maintain clear documentation of discussions and outcomes 

5. Systems & Workflow Management

• Maintain operational systems (emails, shared documents, trackers, workflows) 
• Ensure systems are organised, accessible and consistently used 
• Support on boarding, access and integration of team members into systems 
• Promote standardised processes and documentation practices 

6. Risk Identification & Escalation

• Identify operational inefficiencies, delays and bottlenecks 
• Proactively flag risks such as missed deadlines or lack of progress 
• Escalate complex, sensitive or high-risk issues to leadership 
• Support resolution by ensuring visibility and follow-through 

7. Cross-Functional Coordination

• Work closely with Team Leads, HR and Operations functions 
• Ensure coordination between teams to avoid duplication or misalignment 
• Support organisational cohesion through structured collaboration 
• Align execution with organisational priorities and capacity 

Scope and Boundaries for the Role

To ensure clarity and efficiency:

The Operations Coordinator WILL:

• Coordinate and track day-to-day operational activities 
• Ensure visibility, follow-through and alignment across teams 
• Support communication, structure and execution of workflows 

The Operations Coordinator WILL NOT:

• Make unilateral strategic or policy decisions 
• Replace Team Leads or assume ownership of departmental outputs 
• Independently enforce performance or manage staff 
• Take on purely analytical or reporting-focused responsibilities 

Working Relationship

The Operations Coordinator will:

• Report to the Director of Central Operations & Executive Coordination 
• Work closely with the Operations Analyst, Team Leads and support functions 
• Enable execution while supporting leadership direction 
• Act as a central coordination link across all teams 

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Timeliness and consistency of task and project execution 
• Visibility and accuracy of operational tracking systems 
• Effectiveness of communication and coordination across teams 
• Reduction in delays, bottlenecks and missed deadlines 
• Improved alignment and workflow efficiency across the organisation 

What Success Looks Like in This Role

Within the first 60–90 days, the Operations Coordinator should:

• Establish clear and functional task tracking and coordination systems 
• Ensure consistent follow-up and completion of key organisational activities 
• Improve visibility of responsibilities and progress across teams 
• Strengthen communication and alignment between functions 
• Support smoother, more efficient day-to-day operations 

Safeguarding, Quality & Delivery Risks

Safeguarding Risks

• Reduced oversight of shared systems and processes 
• Increased risk of misuse or mismanagement of sensitive information 
• Gaps in accountability and compliance monitoring 

Quality Risks

• Inconsistent standards and outputs across teams 
• Increased likelihood of errors due to lack of coordination 
• Reduced quality assurance and follow-through 

Delivery Risks

• Delays in project execution and missed timelines 
• Bottlenecks due to poor coordination 
• Reduced ability to meet organisational goals effectively

.

Volunteer Head of Operations – The Lysene Cultural Foundation

Approx. 4–8 hours per month • Flexible • Founding Leadership Role • REMOTE

Ladies and Gentlemen, lovers of classical beauty,

As we prepare to launch The Lysene Cultural Foundation, we are seeking a highly organised, thoughtful, and dependable volunteer Head of Operations to join our founding team and help build the internal structures that will support this new cultural charity.

The Foundation exists to advance public understanding of Renaissance, Beaux‑Arts, and classical artistic traditions. We believe that beauty is a public good, something that enriches lives, strengthens communities, and connects us to our shared cultural heritage. Inspired by the artistic world of the Principality of Lys, the Foundation brings this vision to the public through exhibitions, educational programmes, research, and artistic support.

To bring this mission to life, we are seeking an operations leader who can help establish the systems, processes, and organisational rhythm that will allow the Foundation to flourish.

About the Role

We are seeking a volunteer Head of Operations who will:

• Lead the development of the Foundation’s operational systems, processes, and workflows.

• Support the setup of administrative structures, policies, and internal procedures.

• Ensure smooth coordination across teams, trustees, volunteers, and partners.

• Oversee day‑to‑day operational needs during the Foundation’s setup and early growth.

• Contribute to planning, scheduling, and the practical delivery of programmes and events.

• Work collaboratively with trustees and advisors to ensure operational excellence.

• Dedicate approximately 4–8 hours per month, with full flexibility around schedule and involvement.

• Bring organisation, reliability, and a passion for building strong foundations for cultural work.

This is a rare opportunity to shape the operational heart of a new cultural institution from its earliest days.

Our Vision

The Foundation seeks to preserve the elegance of the past, celebrate the creativity of the present, and inspire the artists of the future. Through exhibitions, learning initiatives, and public engagement, we aim to make classical beauty a shared public resource.

Your work as Head of Operations will ensure that this vision is supported by strong, efficient, and harmonious organisational structures.

An Invitation

If you believe in the enduring power of beauty and wish to contribute your operational expertise to a meaningful cultural mission, we would be delighted to speak with you.

Together, we can build a living legacy of art, architecture, and craftsmanship — one that will flourish for generations.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

About the Role

We are looking for a dedicated and organised Volunteer Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.

This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.

• Respond to client inquiries professionally and compassionately.

• Conduct initial intake screening and gather essential client information.

• Schedule appointments and manage staff calendars.

• Maintain accurate records of calls, referrals, and appointments.

• Manage email correspondence and administrative communications.

• Prepare, organize, and securely maintain client documentation.

• Maintain digital and physical filing systems in compliance with data protection policies.

• Support day-to-day office operations and ensure smooth administrative workflow.

• Track action items from meetings and follow up with relevant staff.

• Assist in preparing reports, summaries, and operational documentation.

• Coordinate communication between staff, volunteers, and external partners.

• Monitor office supplies and maintain administrative resources.

• Ensure compliance with safeguarding, confidentiality, and organizational policies.

• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What We’re Looking For

• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Confident handling phone and client-facing interactions
• Compassionate, professional, and client-focused approach
• Ability to work independently and take initiative
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Understanding of confidentiality and data protection practices

Experience & Qualifications

• Previous experience in office administration, customer service, or similar roles preferred.
• Experience in nonprofit, community, or healthcare settings is an advantage
• Degree in Business Administration, Management, or related field (preferred but not essential).

Why Volunteer With Us?

• Gain hands-on experience in office management and operations
• Develop leadership, communication, and coordination skills
• Work in a supportive, purpose-driven environment
• Make a meaningful impact in the lives of women and families
• Build valuable experience for your CV

Apply Now

If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £22.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

Volunteer Opportunity: Fundraising Working Group 

Meeting Time: Tuesday, 6–8pm, Every Other Month (bi-monthly) 
Location: Mary’s Youth Club N1 2TU / In-person or online

Help Build the Future of Mary’s Youth Club! 

At Mary’s Youth Club, we believe in joyful, creative spaces where young people aged 10–19  can grow, thrive, and feel like they truly belong. We're proud of our vibrant, inclusive community – and we’re looking for passionate volunteers to help keep it strong and sustainable. 

We’re inviting community-minded individuals to join our Fundraising Working Group. This is a hands-on, action-focused volunteer team (not a trustee role!) that supports the financial stability of Mary’s by helping to shape and deliver fundraising initiatives throughout the year. 

You’ll be working alongside our Business Operations Manager, with support from the CEO, trustees, and the wider fundraising volunteer group, to bring energy and fresh ideas to everything from annual events and community campaigns to grant applications and local partnerships. 

What You’ll Be Doing 

• Supporting the planning and delivery of fundraising events and campaigns 

• Contributing to grant research and application processes 

• Generating creative fundraising ideas with the team 

• Helping build community partnerships and local business links 

• Attending bi-monthly evening meetings and following up on agreed action 

We’re Looking For People Who Are: 

• Friendly, reliable, and community-focused 

• Team players with a can-do attitude 

• Creative thinkers and proactive doers 

• Good at organising or helping behind the scenes 

• Interested in fundraising, events, partnerships, or grant writing 

• Happy to offer a few hours every other month (plus some flexible time in between) 

You Might Have: 

• Experience in fundraising or community engagement (great – but not essential!) 

• Transferable skills like events coordination, budget management, marketing, or communications 

• A background in the voluntary, charity, or business sectors 

• A passion for supporting young people and local communities 

What You’ll Get: 

• A chance to make a tangible difference in the lives of young people 

• Opportunities to grow your experience in fundraising and charity operations 

• A warm, welcoming team environment 

• Joy, connection, and the satisfaction of giving back 

• Volunteer references available on request 

Ready to Join Us? 

We’d love to hear from you! 
 

How to Apply 

Interested? We'd love to hear from you! 
Simply send through your CV and we'll be in touch to discuss next steps

PLEASE NOTE THAT WE ARE NOT ABLE TO OFFER SPONSORSHIP- THEREFORE YOU DO NEED TO HAVE THE RIGHT TO WORK IN THE UK

✨ Together, we can keep Mary’s thriving – and make a lasting impact for young people in our communi 

Honorary Treasurer (Trustee)

Foundation for Science and Technology

The Foundation for Science and Technology is at the heart of the UK’s science and technology policy landscape. For nearly 50 years, we have provided an independent platform bringing together Parliamentarians, civil servants, industry leaders, researchers and charities to explore the most pressing issues shaping the future of science, innovation and public policy.

From artificial intelligence and quantum technologies, to net zero, research culture and skills, the Foundation convenes informed, cross-sector debate and supports the development of future leaders across the UK science and technology ecosystem.

As we approach our 50th anniversary in 2027, we are seeking an Honorary Treasurer to join our Trustee Board and play a key role in supporting the Foundation’s continued impact and sustainability.

The role

As Honorary Treasurer, you will be a full member of the Trustee Board, sharing collective responsibility for the governance and strategic direction of the Foundation.

This is a non-executive role, focused on governance, oversight and constructive challenge. As a trustee, you will contribute to the stewardship of the Foundation, helping to ensure its financial sustainability, integrity and long-term success.

In addition to your general responsibilities as a trustee, you will:

• Provide oversight and assurance on the Foundation’s financial position, ensuring appropriate controls and compliance with charity law and good practice
• Support the Board in scrutinising financial reporting, including budgets, forecasts and annual accounts
• Offer insight and constructive challenge on financial planning, risk and long-term sustainability
• Contribute to Board-level thinking on income generation, including sponsorship and grants
• Act as a source of financial insight and support to fellow trustees and the Chief Executive

About you

You will bring:

• Senior financial expertise, whether from accountancy, finance leadership or equivalent experience
• Experience of financial oversight and governance
• An understanding of, or interest in, the charity sector
• The ability to work effectively as part of a Board, providing both support and appropriate challenge
• An interest in science, technology, research or innovation policy

Just as importantly, you will bring sound judgement, curiosity and a collaborative approach, with the ability to see both detail and the wider strategic picture.

Time commitment

Approximately three hours per month, plus attendance at three Board meetings per year, typically in London.

Why join us

This is an opportunity to contribute to an organisation that sits at the interface of science, technology and public policy in the UK, helping to ensure that important decisions are informed by evidence, insight and cross-sector collaboration.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a compassionate, confident, and highly professional Volunteer Charities & Campaigns Relationship Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

• Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

• Guide partners through the onboarding process from first contact to launch

• Build and maintain strong, trusting relationships with both organisations and individuals

• Act as a key point of contact for enquiries, support, and reassurance

• Maintain regular communication to sustain engagement and rapport

• Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism

• Coordinate with internal team members to ensure partners receive timely assistance

• Provide clear information about how the platform works and what to expect

• Maintain accurate records of communications and partnership activity using our CRM management system

• Ensure all interactions reflect empathy, professionalism, and respect

Skills and Experience Required

Essential:

• Strong relationship management or engagement experience

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• High level of empathy and emotional intelligence

• Ability to communicate sensitively with people experiencing challenging circumstances

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple relationships

• Professional, reliable, and approachable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience working with charities, community groups, or support services

• Experience in partnerships, outreach, or fundraising roles

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Occasional support calls or meetings with partners

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a vital role in supporting charities, families, and individuals during significant moments in their lives

• Help build partnerships that enable meaningful fundraising and impact

• Gain valuable experience in relationship management and community engagement

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build meaningful professional relationships across the charity and community sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

A great opportunity to play a role at an exciting stage of LRC’s growth!In 2025, the charity set-up a CRM system - after initial configuration, we now need a volunteer to help operationalise and is used optimally to achieve LRC’s goals.

In 2025, the charity set-up a CRM system using CiviPlus, a CRM system specific to the not-for-profit sector. We already have a technical volunteer who has helped with initial system configuration and can provide ongoing technical support.

The Lyme Resource Centre (LRC) is a charity with a mission to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public and healthcare professionals about ticks and Lyme disease. 

The charity has grown significantly over the past couple of years, and is now looking for volunteers to help with its next phase of evolution. 

We're looking for a Stalls Assistant Manager to help us to deliver an engaging and diverse stalls area at our flagship event, ensuring that the stalls area is a valuable and enriching experience for stallholders and attendees.

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Ideal time commitment: approx. 5-10 hours per month; flexible. This is likely to increase on the approach to an event. 

Location: remote/ home based, in-person attendance at events is desirable

Supported/ supervised by: the Stalls Manager, also working closely with volunteers in the Events team

Bi Pride UK’s mission is to create spaces where people who experience attraction beyond gender can be freely visible and celebrate themselves and their identities. It’s not enough to be ‘welcome’ at Pride. We make up a very large proportion of the queer community – the 2021 Census actually shows we’re half of the community – and we deserve to be visible and celebrated in our own right.

There are many ways to make this happen, and we work in many ways to bring this change about:

• Outreach work with other Prides, LGBTQ+ organisations and bi organisations – our consultation work with local Prides, the UK Pride Organisers Network and local and national LGBTQ+ organisations works in a tailored way to make sure that bi inclusion is a top priority and is being done well

• Organising a high-profile annual Bi Pride event – from September 2019, Bi Pride UK made history with the largest ever gathering of bi people recorded. A performance stage, a panel stage, stall village, street food, and over 1,300 attendees. After going virtual with the BiFi Festival for 2020 due to Covid-19 and running a virtual Pride event in 2021, we came back in person in 2022 with a hybrid event, and have been running the event in this format ever since

• Building a strong online and virtual community – just as important as the rest of our work is making sure that people hear about it! People need to know what resources and spaces exist for them, and how they can connect with other people like them

The role:

The Events team at Bi Pride UK is one of the core operational teams within the charity. The team handles programming, production and execution of our events, including our annual flagship Bi Pride event, which holds the record for the largest Bi Pride event in the world. This role will sit within the Stalls sub-team, who are responsible for organising the stalls area within Bi Pride UK’s events; a space which hosts stalls from bi+ community groups, LGBTQ+ charities, small businesses and other fantastic organisations.

The Stalls Assistant Manager will support the Stalls Manager on the planning and delivery of the Stalls area at Bi Pride UK’s events. This role will work collaboratively with the other Stalls Assistant Managers, and support the “on-the-day” volunteers at our events.  The holder of this role will work to maximise engagement in the stalls area and ensure that the stalls area is a valuable and enriching experience for all involved.

Key tasks of this role will include: 

• Working closely with the Stalls Manager, as well as volunteers across the charity, to deliver a stalls area that meets the charity’s vision;

• Supporting the Stalls Manager to recruit a diverse range of stalls, contributing to assessments of each stall holder’s suitability/ reputational risk against the aims and objectives of Bi Pride UK;

• Overseeing the completion of stall holder contracts, receipt of invoices and other relevant documentation, including accurate record keeping and storage of such documents;

• Supporting the Stalls Manager to organise the logistics for the stalls area (including layout, arrival times and access to resources such as plug sockets, etc.);

• Assisting the smooth delivery of the stalls area at the event, including guiding on-the-day event volunteers to carry out their tasks; 

• Maintaining positive relationships and facilitating effective communication with prospective stall holders, confirmed stall holders, volunteers, the venue, and any other relevant stakeholders;

• Working with the Access & Inclusion team and the Accessibility Consultant to implement their recommendations and ensure the I Am Proud Stage meets a high standard of accessibility. 

Our team volunteers remotely from anywhere in the UK, with some travel required occasionally (primarily for our flagship Pride event in London in August). All reasonable expenses incurred are reimbursed, including travel, lunch at away days and other all day events, and some childcare costs if required. The successful candidate will be invited to fortnightly Events team meetings on Wednesday evening via conference call, in addition to Stalls sub-team meetings which will be scheduled in line with the team’s best availability. 

Volunteer specification:

• Interest and passion for tackling discrimination against and improving the visibility of people in the UK attracted to more than one gender;

• An understanding of the needs of people and communities in the UK attracted beyond gender;

• Commitment to the aims and objectives of Bi Pride UK;

• Experience of delivering stalls-based events (preferable but not essential);

• Understanding of organising event logistics (e.g. venue layout, timings, resources) and some awareness of relevant health and safety and risk management measures;

• Ability to handle documentation and accurate record keeping in a manner which adheres to confidentiality and GDPR requirements;

• Strong interpersonal skills and the ability to build effective working relationships with volunteers at all levels within the organisation, as well as with external contributors (for example, stall holders);

• Excellent IT skills (for example, Google Workspace applications);

• Excellent written and oral communication skills;

• Meticulous attention to detail;

• Strong team player, with the ability to self-motivate when working remotely;

• Availability on Saturday 29th August 2026 to support delivery of Bi Pride’s flagship event in London.

The position is open to anyone over the age of 18, who is based in the UK. We welcome applicants from all backgrounds, especially minority groups such as applicants of colour, trans and non-binary applicants and disabled and/ or neurodivergent applicants. Bi Pride UK is aware of the barriers that can be faced in gaining traditional work experience, particularly for global majority, disabled and/ or neurodivergent and trans people. We will give weight to this and encourage people when applying to consider caring responsibilities, including parenthood, volunteering, and other non-paid experiences and responsibilities when making their application.

Clean Break is looking to appoint a Treasurer to deliver the organisation’s mission through good governance, fit for purpose financial systems and deliverable financial plans through strong partnership working with staff and trustees.

The Treasurer plays a key role in the organisation, working closely with Clean Break's Co-Chairs, the Executive Director (Interim), the Head of Finance & Operations, and fellow Trustees.

This is an important and rewarding role, which will make a significant contribution to Clean Break's mission and support our strategic delivery.

The main responsibilities of the Treasurer include:

• Chair the Finance Committee and provide regular reports to the Board of Trustees.
• Collaborate with the Co-Chairs and Executive Director to ensure that the Board is empowered to fulfil its financial responsibilities in an informed and timely manner.
• Work with the Executive Director and Head of Finance & Operations to ensure that the charity’s finance and risk management systems are fit for purpose.
• Work with the Executive Director and Head of Finance & Operations to develop and test robust financial plans and to monitor progress against the agreed plans.
• Provide support and, where appropriate, professional development opportunities for the Head of Finance & Operations and other finance staff.

To find out more about the role and apply, please download our Information Pack.

Chair of Trustees at Watford and Three Rivers Refugee Partnership (WTRRP)

Job summary: 

We're looking for a Chair of Trustees to help shape the strategic vision of WTRRP as we move forward into our 25th year as a charity. This would be someone to support us with our strategy in line with our mission and our values. In this role, you will lead the Committee and other Trustees co-chairs of the charity, share responsibility for the agenda and actions of Trustee meetings and AGM, improving good governance and acting as a senior ambassador of the organisation. We are looking for someone with enthusiasm, availability and leadership skills to work collaboratively with our small staff and our volunteers.

WTRRP exists to support asylum seekers and refugees in Watford and Three Rivers who do not yet have settled status in the UK or may have specific needs relating to their application process or welfare. The main services of the charity are a drop-in session and social hub every Tuesday (at St Mary’s Church in central Watford), ESOL classes, providing advice and financial support to its clients and assisting them to integrate into the local community.

The Partnership has grown dramatically over the past 5 years, which is why we are looking for a Chair to join us. WTRRP is run by a committee that meets typically every 1-2 months and it also provides supervision to our 3 staff members and support to our 70 volunteers.

We would welcome applicants with any of the following experience:

• Governance and previous Committee experience
• Business development and charitable fundraising
• Human resources and people management
• Lived experience of being a Refugee or Migrant
• Financial background

Principal responsibilities:

1. Be part of the Committee, supporting the organisation as it grows and develops.
2. Have availability to regularly attend the Tuesday hub/drop-in at St. Marys church from 11- 2pm to support the team.
3. Oversee the administration and coordination of sub-committees.
4. Serve as line manager to our Operations Manager, helping to conduct planned supervision and appraisals.
5. Represent the Partnership as required to the public or external parties such as funders and Community groups.

This is an important role that will support the charity as we adapt and change. If you feel that you may have some of the skills we are looking for and want to have an initial chat with our chair, then please contact us.