Digital fundraising and supporter experience manager volunteer roles

We're growing our volunteering team and looking to recruit 2 Lead Volunteers for our Communications & Marketing Team (and 2 Lead Volunteers specifically for Content.) The successful candidates will have the overall responsibility for the Charity’s communications and marketing. We’re looking for someone who has a passion for promoting a charity supporting a rare condition and can support a volunteering team as well as plan and use communication tools such as websites, social media, Canva and other digital platforms.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.

You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives

● Lead a team of communications and marketing volunteers.

● Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.

● Run the meetings for the Communications & Marketing Team on a monthly basis.

● Regularly meet with and be the point of contact for the lead volunteers for Content, Social Media and Email Marketing to co-ordinate and plan.

● Where and if possible, to also be an active part of the Communications & Marketing Team either as a content writer, copy writer or another role.

● Identifying, initiating and leading on projects which align to the strategy and realise our goals.

● Collaborate with the team.

● To support the charity in develping a visual form of our Annual Report or other reporting documents such as grant reports.

● Support the development and implementation of the Communications Strategy.

● Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.

● Promote the charity across all our channels and forms of communication.

● Ensure effective, regular communication to both internal and external audiences.

● Review progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

● Have a real enthusiasm for excellence, innovation, continuous improvement and change.

● Be a team leader who is positive, hands on and able to get the best out of a team.

● Have excellent interpersonal skills and adept at building relationships with different stakeholders.

● Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.

● Have a high level of attention to detail.

● Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

● The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.

● Experience in building and leading a team.

● Previous experience of working for charities and/or volunteer organisations is desirable but not required.

● Creativity regarding message management and medium.

● Good IT skills.

● Ability to motivate and enthuse others.

● To be a part of a team.

● Previous experience in marketing, communications, or related fields.

● Strong leadership skills with the ability to motivate and inspire volunteers.

● Experience of using Canva or similar design packages.

● A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills around leadership in the Third Sector.

Getting the right story in print and online can be challenging, especially when dealing with a rare health condition, but it is definitely rewarding.

You will gain experience in the charity sector, gain new or update your writing skills, a broader C.V., and a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be leading our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would also have a key role in developing a communications and marketing strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.

Key Benefits

● Gain valuable experience in communications and marketing, plus charity team leadership.

● Make a meaningful impact on the fight to support the CRPS community.

● Develop professional skills and expand your network.

As the Thackray Museum of Medicine looks to build on a period of bold strategic growth since our 2021 redevelopment, we are seeking an experienced, ambitious and community-minded Chair to lead our Board of Trustees. The Thackray is the UK’s largest independent medical museum: a dynamic, civic museum in East Leeds with a nationally significant collection of over 50,000 objects and a clear mission to inspire people with the passion and purpose of medicine and healthcare - past, present and future. Since reopening we have grown audiences, deepened community partnerships and developed an ambitious plan to be the UK’s leading medical museum by 2030.

Role: Chair of the Board of Trustees
Term: Minimum three years from 12th May 2026, renewable (maximum six years)
Commitment: Approx. 1–1.5 days per month (voluntary; reasonable out-of-pocket expenses reimbursed)
Your location: Ideally Leeds (nationwide considered); Board meetings four times a year (three may be hybrid; in-person presence preferred).

The Role:
The Chair will lead and steward an engaged, forward-thinking Board to support the CEO and senior team as the Museum consolidates recent gains and secures long-term resilience. You will ensure excellent governance, provide constructive challenge and support to the CEO, strengthen relationships with funders and partners, champion the Museum’s commitment to equity and community co-curation, and be an ambassador for the organisation locally and nationally.

Key responsibilities:

· Set strategic direction: Lead the Board in shaping, approving and monitoring delivery of the CEO’s strategy to meet the Museum’s mission and 2030 ambitions.

· Own governance & risk: Ensure high standards of governance, legal and regulatory compliance, and effective oversight of the risk register.

· Build board capability: Drive trustee recruitment, induction, appraisal and succession planning to secure the skills, diversity and lived experience needed.

· Partner with the CEO: Line-manage and support the CEO - offering constructive challenge, guidance on operations and people matters, and ensuring strong executive accountability.

· Champion income & profile: Use networks to open doors to major funders, partners and donors, and actively raise the Museum’s profile.

· Ensure financial stewardship: Oversee budgets, reserves and trading activity with the Treasurer and Finance Committee, and scrutinise financial reporting.

· Lead effective meetings: Chair Board meetings, encourage robust discussion, ensure timely decisions and follow-through on agreed actions.

· Represent and advocate: Act as an ambassador to civic partners, funders, media and diverse local communities.

· Steward the estate: Support oversight of capital, maintenance and estate priorities for the Museum’s Victorian building.

Who you are:

· Seasoned governance leader: Experienced chair or senior trustee with sound knowledge of trustee duties, charity & company law and governance best practice.

· Strategic thinker: Track record of leading strategy in museums, heritage, culture, health or education - or in complex, stakeholder-facing organisations.

· Fundraising connector: Proven at building relationships with major funders, trusts, corporates or donors and supporting successful income-raising and profile activity.

· Financially literate: Comfortable with budget scrutiny, risk oversight and the commercial realities of earned income models or trading subsidiaries.

· Capital & estate experience: Practical experience of overseeing capital projects, estate stewardship or major building maintenance.

· ED&I and community champion: Committed to equity, inclusion and co-creation, with evidence of widening participation and diversifying leadership.

· Confident ambassador: Excellent interpersonal and public-facing skills; able to represent the Museum credibly to varied audiences.

· Supportive leader: Able to challenge and develop senior executives while fostering a collegiate, high-performing board culture.

· Local affinity desirable: A strong connection to Leeds or experience working in diverse urban communities is an advantage.

For full details of the role including how to apply, please download the full appointment brief . To apply, please send an up-to-date CV, a Supporting Statement (no more than two A4 pages) outlining your interest and relevant experience, in confidence to Jenny Hills at Harris Hill via the apply button.

For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. There is also the opportunity for suitable interested candidates to speak to The Thackray’s CEO in advance of submitting an application.

Closing date for applications: 11.59pm, Tuesday 31 March 2026.

First stage interviews: w/c 13 April 2026 (tbc).

Second stage interviews: w/c 20 April 2026 (tbc).

The Thackray is actively committed to promoting Equality, Diversity and Inclusion. We are a Disability Confident employer (registration number DCS036392) and welcome applications from all sections of the community.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking a passionate and strategic Head of Communications to lead our communication efforts and enhance our visibility. The role involves working closely with the CEO and collaborating with other members of the operations team to develop and implement effective communication strategies that resonate with our stakeholders, support our growth and amplify our charity's impact. This individual will have a budget to conduct campaigns and work with our partners in communications to ultimately grow our donor base.

We’re looking for a few brilliant people to join us as Trustees at Harrogate Skills 4 Living — and if you care about inclusion, safeguarding, and good governance, you might be exactly who we need.

HS4L supports adults with learning disabilities and autism through a mix of learning programmes, a community café, a chocolate‑making social enterprise, a Day Service ,two residential care homes, and supported living flats. It’s a vibrant, hands‑on organisation with a big heart and a growing footprint.

As we plan for long‑term financial sustainability, we’re keen to bring in trustees with experience in areas like finance, HR, safeguarding, social care, digital, or social enterprise. Most of all, we’re looking for people who believe in safe, high‑quality support and want to help shape our future.

If that sounds like you — or someone you know — I’d love to chat.

Julia Moor CEO

Make a difference where it matters most. Help save young women’s lives.

Georgia’s Voice is a suicide prevention charity providing vital mental health support to young women aged 18–25 across Cornwall. Founded in 2020 following the tragic death of 19-year-old Georgia, the charity exists to ensure that no young woman feels unheard, unsupported or alone at her most vulnerable moment.

Georgia’s Voice offers safe, compassionate and non-judgemental support through weekly groups, a welcoming drop-in hub, counselling, workshops and community-based activity. Our work is grounded in lived experience, empathy and trust, and for many young women our services are a lifeline

As the charity enters an exciting new phase, with an ambitious five-year strategy focused on strengthening impact, sustainability and reach, we are seeking to appoint a new Chair and several Trustees to help shape our future and strengthen our governance at this critical time

The Opportunity

This is a powerful opportunity to join a values-led organisation making a real and measurable difference to young women’s lives in Cornwall. We are refreshing and growing our Board to ensure it has the breadth of skills, experience and perspective needed to support the charity’s next stage of development.

We are particularly keen to hear from candidates who share our commitment to equality, safeguarding and lived-experience-informed practice, and who are motivated by the opportunity to contribute their skills to a cause that truly saves lives.

Chair of Trustees

Purpose of the role
The Chair will provide leadership to the Board, ensuring effective governance, strong decision-making and a constructive, supportive relationship with the Founder and senior team.

We are seeking someone who brings:

• Board-level experience, ideally within a charity or purpose-driven organisation
• Strong leadership, facilitation and interpersonal skills
• Confidence handling risk, complexity and sensitive issues
• A values-driven approach aligned with Georgia’s Voice’s mission

The Chair role is suited to someone able to take an active, hands-on governance role.

Trustees

We are particularly interested in Trustees with experience in one or more of the following areas:

• Finance or accounting
• Fundraising and income generation
• Marketing, communications or PR
• Legal, regulatory or government
• Digital and technology

We also warmly welcome applicants with lived experience relevant to our work, who can help ensure the voices of young women remain central to our governance.

Commitment and Practicalities

• Trustees are appointed for a three-year term, renewable up to three terms
• Time commitment is approximately one day per month (Chair slightly more)
• The Board meets four times per year, in person or online
• An annual in-person Strategy Day is also held
• Reasonable expenses are reimbursed

Our new Trustees may come from many walks of life and we do not require prior board-level experience. At this time, we are particularly keen to hear from candidates who can help to build the charity’s infrastructure with: finance or accountancy, law, human resources and people management, income generation, commercial fundraising, marketing and communications, as well as those with experience in the education sector or working with young people.

Successful candidates will be able to demonstrate some of the following qualities:

• Sound judgement and strategic thinking ability balanced by an openness to listening to others and to new ideas
• A clear commitment to equality, diversity and inclusion in the organisation
• Understanding or experience of the arts and/or education and a belief in the transformative power of poetry and performance
• An enthusiasm for arts charity work and the confidence and willingness to advocate our mission.
  
  All Trustees will be offered an induction. The role offers the opportunity to learn about governance and what it takes to run an arts organisation and achieve its objectives. Alongside experienced individuals, we also want to recruit a young trustee who would be willing to take up a governance role for the first time, someone who is willing to be mentored, so that we can offer tailored support and training as required.
  
  All Trustees will have the opportunity to attend Young Identity writing workshops, training, and events to experience Young Identity’s unique delivery of poetry and performance.
  
  Our current board is a diverse mix of trustees with backgrounds in: economics, law, psychology, education, counselling, young people’s arts production, community engagement and creative business development. The current board brings a wealth of knowledge, both specialist and general, as well as invaluable perspectives and lived experience ranging from the local, national and international. However, we also need to actively manage changes to the board as the terms of current trustees come to an end. We strive to do this in a systematic and organised way to ensure both continuity, stability as well as the development and progression of Young Identity.

Role description

The Open Spaces Society, Britain's oldest conservation body, needs additional trustees to broaden our reach.If you are keen to develop strategy and policy for creating, defending, and maintaining commons, greens, and paths, and to develop new approaches to make open spaces available to all, this role is for you. 

Trustees may be co-opted by the present board, but are expected to offer themselves for election by the membership at the first available opportunity.

Working collectively, trustees have three main responsibilities. These are to:

1 set a direction for the society,

2 ensure the society’s plans are carried out appropriately,

3 ensure the society meets its legal responsibilities.

The duties of a trustee are to:

4 ensure the society complies with its articles of association, charity law, company law and any other relevant legislation or regulations,

5 ensure that the society pursues its objects as defined in its articles of association,

6 ensure that the society directs its resources exclusively towards its objects,

7 in association with the general secretary, ensure that the organisation is adequately staffed, and that the staff and volunteers have appropriate support and resources to pursue organisational goals,

8 contribute actively to the board’s role of developing strategy, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets,

9 safeguard the reputation and values of the society,

10 ensure effective and efficient administration and financial stability, 1

1 appoint the general secretary and monitor her performance,

12 act in the best interests of the society at all times.

Person specification

• Commitment to the society’s mission

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship

• Willingness to devote the necessary time and effort

• Strategic vision

• Objective and insightful judgement

• Ability to work effectively as a member of a team

• Adherence to Nolan’s seven principles of public life (selflessness, integrity, objectivity, accountability, openness, honesty, and leadership).

The Federation of Disability Sport Wales (known as Disability Sport Wales)is a dynamic, passionate and proactive organisation who are committed to ensuring that physical activity (including sport) is seen as a genuine choice for everyone in Wales. Our purpose is to ensure that disabled people are as likely to have a lifelong enjoyment of physical activity (including sport) as non-disabled people.

Our board is made up of volunteers who give their time, knowledge and diverse experience to drive Disability Sport Wales towards the successful attainment of our ambitions within the context of our values, and under Charities and Company Law.

It is essential to DSW that we have diversity of perspective to govern as effectively as possible, and to ensure that we continue to be a forward-thinking, sector leading organisation for the future.

We are looking for TWO new trustees who preferably have skills and experience in the following areas:

• Health and Safety
• AI
• Fundraising or grant applications

We would be keen to hear from anyone who is comfortable asking questions which will help us grow, has experience within the above areas, brings diverse insight and understanding to discussions.

Previous board experience is helpful, but not essential.

We will provide training and support to new Trustees to help understanding of the role.

If you are interested, have some time to give, are enthusiastic about inclusion, and willing to champion, challenge and support our work, we would love to hear from you.

Offline Women is a curated community for women dedicated to providing a space for real human connection away from screens. We started as a passion project in 2025 and we are now looking for a core team of volunteers to help us expand our reach and deepen our impact.

What will you be doing?

We are looking for a strategic Partnerships Lead to help Offline Women secure the resources and spaces we need to grow. As we transition from a local meetup to a global NGO, your role is to build the bridges that make our work sustainable.

Key priorities include:

• Securing Sponsorship: Identifying and reaching out to brands, foundations, and corporate partners who align with our mission of mental well-being and digital wellness to secure financial support or in-kind donations.
• Scouting "Third Spaces": Finding and vetting physical locations (such as quiet cafes, library reading rooms, and community centers) that can serve as the homes for our phone-free gatherings.
• Corporate Collaborations: Developing partnerships with organizations that want to support "Right to Disconnect" initiatives for their employees or customers.
• Creating a Partner Toolkit: Drafting the sponsorship decks and outreach materials that explain the value of supporting a phone-free, real-world community.

What are we looking for?

We are looking for a proactive "connector" who is passionate about our mission to end digital loneliness. The ideal volunteer should be comfortable reaching out to new people and building professional relationships from scratch.

Key Skills and Experience:

• Partnership Building: Experience in sales, business development, or charity fundraising is highly valued. You should know how to pitch an idea and explain the "win-win" of a collaboration.
• Excellent Communication: You can write clear, persuasive emails and feel confident speaking with business owners or corporate social responsibility (CSR) managers.
• Organized and Resourceful: You are good at researching potential partners and keeping track of conversations and leads.
• Local Knowledge: An interest in London’s "hidden gems" and community spaces is a plus, as you will be scouting the best physical spots for our community to meet.

The most important qualities are:

1. Belief in the Mission: You truly understand the importance of phone-free spaces and the need for real-world belonging.
2. Persistence: You are not discouraged by a "no" and are happy to keep searching for the right match for our community.
3. Professionalism: You can represent Offline Women with warmth and clarity when dealing with external organizations.

What difference will you make?

This role is the engine of our growth. By securing funding and venues, you remove the two biggest barriers to our expansion. Your work ensures that we have the financial stability to launch new chapters and the physical spaces where women can escape digital noise. You are building the foundation that allows thousands of women to move from isolation into a tribe where they truly belong.

We are now seeking a Secretary to the Board to help ensure our governance remains strong, organised and effective.Help strengthen the governance of a Sheffield charity that has supported people who are homeless, rootless or vulnerable every Christmas since 1989.

For five days over the festive period, HARC provides a warm, safe day shelter offering hot meals, warm clothing, wellbeing support and companionship. Our work is powered by volunteers and guided by a committed Board of Trustees.

The Secretary plays a vital role in ensuring the smooth and effective running of the charity. You’ll help keep our governance processes organised, compliant, and aligned with best practice. 

We’re keen to welcome people who can bring energy, fresh perspectives and a real sense of commitment to our small but dedicated board. You don’t need prior governance or compliance experience as we provide a full induction and ongoing training to help you feel confident in the role.

We are seeking new trustees to strengthen our Board and help shape the future of our work. We are also seeking a new Chair of the Board of Trustees.

We are looking for dedicated, creative people, of all ages, with a range of professional and life experience to join the Age UK Stockport Board of Trustees.

Being a trustee or Chair of any charity, including ours, is to be an active volunteer in your community. Like any volunteer involved in our work, our aim is for you to enjoy what you do with us, know how you contribute towards our work and see the positive impact that you have on people’s lives. 

But it’s not the easiest volunteering role! It can be challenging, but rewarding, and a big responsibility. Trustees have collective legal responsibilities – you work together for the best interests of Age UK Stockport and for the people in later life we work with across the borough. We will tell you more about these responsibilities elsewhere in the pack. 

If you’re passionate about supporting everyone to make the most of their later life, and you have the skills and experience to help shape and guide our organisation to achieve our vision, we’d like to hear from you.

Volunteer With Us – Make a Real Difference in East London

Be part of something meaningful across East London, with most activities taking place in Barking and Dagenham. Our volunteers support young people through music, creativity and community projects, from after-school clubs to outreach and local events.

Many roles involve in-person support, particularly community outreach such as flyer distribution and engagement with local residents. For this reason, we are especially looking for volunteers who can travel to Barking and Dagenham regularly.

Current Volunteer Opportunities

Volunteer Youth Workers
Volunteer Social Media Assistants
Volunteer Content Creators
Volunteer Corporate Fundraisers (no door-to-door fundraising)
Volunteer Community Outreach Coordinators
Volunteer Digital Marketers
Volunteer Event Support Assistants
Volunteer Photographers
Volunteer Videographers
Volunteer After-School Club Assistants (Primary age)
Volunteer After-School Club Assistants (Secondary age)

You can select your preferred role and indicate how much time you are able to give on the application form.

What You’ll Gain

• New friendships and local connections
• Valuable skills and hands-on experience
• Stronger confidence and career prospects
• A sense of purpose from giving back
• Improved wellbeing through positive community work
• The chance to contribute to something lasting

If you care about young people, music and community, and want your time to have real impact, we would love to hear from you.

Apply today or get in touch if you have any questions.

Purpose of the role:

We are seeking a WordPress / PHP Developer to help build and maintain the core web systems that power our public platform and membership services. This is not a commercial web development role. This is about creating digital infrastructure that belongs to the community and serves long-term social impact.

About the role:

As WordPress / PHP Developer, you will be responsible for developing and maintaining the CIC’s main website and connected digital services using open-source technologies. You will help ensure our platforms are stable, secure, accessible, and capable of supporting growth in membership, education, and fundraising. Your work will directly affect how people access information, join the community, and engage with the organisation.

Experience Qualification and Requirements

Formal qualifications is desirable but STRONG experience and passion beats and tops this always.

Main Responsibilities/ Key Duties

· Develop, maintain, and improve WordPress-based websites and systems that support organisational operations, services, and growth.

· Build, customise, and extend WordPress themes and plugins using PHP, HTML, CSS, JavaScript, and related technologies.

· Ensure code is clean, secure, maintainable, and aligned with WordPress and open-source best practices.

· Integrate open-source tools and third-party platforms, including membership systems, learning platforms, data tools, and APIs.

· Support the development and maintenance of secure member portals and restricted service areas with role-based access and permissions.

· Ensure websites are responsive across devices and browsers and optimised for performance, speed, and reliability.

· Apply accessibility standards to ensure inclusive access and usability for all users.

· Implement security best practices, including updates, patching, backups, access controls, and vulnerability prevention.

· Monitor platforms and assist with regular maintenance, upgrades, and issue prevention.

· Work closely with designers, content teams, and systems leads to translate functional needs into technical solutions.

· Advise on technical feasibility and recommend improvements where systems or tools create limitations.

· Assist with troubleshooting, debugging, and resolving technical issues across WordPress environments.

· Document code, integrations, system architecture, and technical processes clearly for technical and non-technical users.

· Ensure all systems comply with data protection, GDPR principles, safeguarding requirements, and ethical data handling standards.

· Collaborate with safeguarding and digital leads to minimise risk when handling sensitive or survivor-related data.

Essential Skills and Experience

· Strong practical experience with WordPress and PHP development.

· Experience building or customising WordPress themes and plugins.

· Solid understanding of HTML, CSS, and JavaScript.

· Experience integrating third-party tools, plugins, or APIs.

· Knowledge of WordPress security, performance optimisation, and update management.

· Ability to document technical work clearly and work collaboratively across teams.

· Understanding of GDPR principles and secure data handling.

· Strong problem-solving skills and ability to work independently.

· Equivalent professional or voluntary experience accepted.

Desirable Skills and Experience

· Experience working in non-profit, CIC, or community-led organisations.

· Familiarity with open-source or low-cost digital platforms.

· Experience building membership portals or learning platform integrations.

· Basic understanding of hosting environments or server configuration.

· Experience supporting volunteer-led or safeguarding-focused digital environments.

What This Role Offers You:

Founding role in a community-owned digital infrastructure project.

Leadership-level experience in open-source platform development.

Opportunity to build systems that directly support social change.

Experience working across digital, education and membership teams.

Direct contribution to a public-facing platform for justice and empowerment.

Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.

What This Role Is Not For:

People who want to work only with proprietary or closed systems.

Anyone uncomfortable working with serious or sensitive subject matter.

Those seeking guaranteed or immediate income.

Individuals unwilling to document their work or follow shared standards.

People who prefer not to collaborate with non-technical teams.

If you believe technology should belong to the people who use it and that open-source systems can support truth, protection and collective power, this role gives you the chance to build the digital foundations of a movement.

Join the Digital Infrastructure Team and help create platforms that serve community, not corporations.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Remote E-Commerce Volunteer supports the Baby Bank’s online sales operations by preparing, managing, and optimizing product listings from a remote location.

This role focuses on editing photos, writing product descriptions, managing online listings, and supporting digital sales processes to help items reach the right buyers and generate fundraising income.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Create and upload product listings on approved online platforms

• Write accurate, clear, and engaging product descriptions

• Edit and enhance product photos for professional presentation

• Ensure item details (size, condition, category, price) are accurate

• Update listing status (available, reserved, sold)

• Monitor online inquiries and escalate when necessary

• Maintain organized digital folders and tracking sheets

• Follow SOPs for pricing, branding, and listing standards

• Support seasonal promotions or special online campaigns
   

Qualifications

• Reliable internet connection and personal computer

• Has experience with E-commerce platform such as Shopiz, Amazon or any related platform

• Comfortable using Google Drive, Sheets, or Excel

• Basic knowledge of online selling platforms

• Basic photo editing skills (Canva or similar tools preferred)

• Strong written English skills

• Available for required volunteer hours
   

Skills

• Strong attention to detail

• Good written communication skills

• Basic digital literacy

• Organization and file management

• Time management and ability to work independently

• Ability to follow structured workflows

• Willingness to learn new systems