166 Information records manager volunteer roles

Chair – UK Women’s Budget Group

Help shape the next chapter of the UK’s leading feminist economics think tank.

The UK Women’s Budget Group (WBG) is the only UK-wide think tank focused on exploring the economy through a gendered lens. For more than 30 years, our research and advocacy have brought feminist economic analysis into policy and public debate, connecting academics, the women’s voluntary sector, think tanks and policymakers.

We are now seeking an influential and ambitious new Chair to lead our Board at an important point in WBG’s development.

Chair
UK Women’s Budget Group
UK-wide, with access to London
Voluntary, expenses paid

At a time when women’s rights and previous gains are increasingly under pressure, rigorous feminist economic analysis and evidence are needed more than ever. WBG is building on its established authority while strengthening its in-house economic research, broadening its reach and partnerships, and developing a more diverse and sustainable funding base.

This is an opportunity to help position WBG for its next chapter: strengthening our influence in mainstream economic and political debate and building new relationships across politics, business, philanthropy and wider public life.

Working closely with the Executive Director, the Chair will provide strategic leadership to the Board, support the continued development of WBG’s governance and act as an influential ambassador and advocate for the organisation.

We are particularly interested in hearing from people who bring:

• Significant leadership experience at Board or equivalent senior level, with a strong track record of governance and experience of chairing senior-level discussions and decision-making
• Strong strategic judgement and political acuity
• Significant personal credibility and networks that can enhance WBG’s visibility, reach and influence
• The ability to convene and build relationships across different political perspectives and sectors
• Strong financial and commercial awareness, including an understanding of organisational sustainability and income diversification
• A strong personal commitment to gender equality and alignment with WBG’s purpose and values

There is no single route to this role. We are interested in accomplished leaders from across business, public life, economics, finance, philanthropy, civil society and beyond who can bring the judgement, influence and networks to help WBG extend its reach and impact.

WBG holds a pluralist view of feminism and gender systems, one that is inclusive and that recognises there are distinct discriminations experienced by different women. We know that women's experiences of the economy are shaped by more than gender alone. Our commitment to gender equality requires us to take diversity, equity and inclusion seriously in how we work, how we recruit, and how expertise and lived experience shapes our research.

For further information, to access the appointment brief and to apply, please visit the link below.

Deadline for applications: Sunday 1 November

We’re looking for a Volunteer Data Administrator to support our Criminal Justice Services. Can you offer 6 hours a week.  By sharing your time, skills, and experience, you can make a real difference to the lives of the people we support.

As a Volunteer Data Administrator, you'll play an important role behind the scenes, helping us understand our impact and improve the support we provide. Working alongside our Data Analyst, you'll help keep information accurate, support reporting, and ensure we have the data we need to make informed decisions.

This is a great opportunity to develop your administration and data skills, gain valuable experience, and be part of a supportive team working towards better outcomes for individuals and communities.

You'll be:

Helping to keep records accurate and up to date

Supporting data collection and reporting

Carrying out simple quality checks

Identifying trends and insights that can help improve services

Contributing to meaningful work that supports positive change

We're looking for someone who:

Has good attention to detail

Is confident using Microsoft Office, particularly Excel

Communicates well and can work independently

Understands the importance of confidentiality

Wants to use their skills to support others

What you'll gain:

Valuable experience in data administration and reporting

Ongoing support and development

Home based volunteering

Please read the attached volunteer role description for further details about this role.

The Bromley Trust is a specialist grant-maker which supports UK charities working with people seeking sanctuary and people in prison. We are looking for someone with experience of managing large scale long-term investments to join us and take over from our retiring Investment Lead Trustee. They will play a central role in overseeing the Trust’s investment strategy and its implementation, alongside the other Trustees, and work closely with the Director, Treasurer and our Investment Managers. 

Collectively Trustees share responsibility for governing the organisation and directing how it is managed and run. We are looking for people who have have an enthusiasm for our areas of interest (human rights / prison reform), good strategic thinking skills, sound judgement, and the ability to work effectively as a member of a small friendly team. You don’t need to have previous experience of being a trustee as a full induction will be provided.

We have a Diversity, Equity and Inclusion strategy in place and recognise that having a diverse board made up of people who collectively have a range of perspectives, skills and experiences (including lived experience of our areas of interest) will best enable us to be an effective organisation. For a full job description and more information about The Bromley Trust and its work please see the recruitment pack. 

If you would like to apply for this role, please send a CV and covering letter to our Chair Fiona Cramb stating why you are interested in becoming our Investment Lead Trustee and what skills and experiences you could contribute to the organisation. The letter should also include details of two referees stating their relationship to you and how long they have known you.  Referees will only be contacted if you are offered the role.  Please email these documents before 5pm on the closing date of Friday 30th October 2026. Details of the email address to use are provided in the recruitment pack.

Volunteer Reading Coordinator

The Coordinator is the first point of contact for those who want to learn to read. Using a simple assessment, the Coordinator will explain to a potential new ‘Reader’ how Read Easy may be able to help them. The Coordinator pairs up new Coaches with those who want to learn to read and provides ongoing support to these reading pairs. They visit reading sessions occasionally and maintain support through regular calls with both Reader and Coach to check all is going well, calling on the group’s Literacy Specialist to respond to any literacy related difficulties a pair may be having.

Being a Read Easy Coordinator is very flexible. You decide how much time you have to offer, and this will determine the number of reading pairs you look after. The role provides lots of variety, is home-based and can work well around other commitments. 

How we will support you:

You will be provided with the Coordinator Handbook, training, induction, policies, resources and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser. In addition, the Coordinator Supporter will meet with you regularly to provide support and find out how your Reading Pairs are getting on. You will be invited to Read Easy UK’s volunteer forums and National Conference which gives volunteers an opportunity for networking with those from other groups.

What you will be doing:

● Help interview new Coaches when recruited and shortlisted by the Volunteer Recruiter.

● Enrol and assess new Readers, using the simple resources provided.

● Match Readers with Coaches, make introductions, and help them organise their reading sessions (which will take place in an approved venue or online).

 ● Visit your reading pairs to provide encouragement, presenting certificates on occasion.

● Work collaboratively with any other Coordinators in the group.

● Contribute to Coach meetings where volunteers discuss their experiences and receive further support. (Run by the Management Team typically every 8 weeks.)

● Attend Management Team meetings when invited, typically every 6-8 weeks either in person or remotely.

● Record progress of your reading pairs using resources provided, sharing these with the Management Team to keep them fully informed and submit expenses for payment regularly.

The skills you will need:

● A passion for supporting others achieve either their reading or coaching goals;

● A willingness to become familiar with the methods of the phonics based Turning Pages coaching manuals, so that you can confidently guide others;

● Good communication and people skills, with a commitment to maintaining confidentiality. Strong organisational, time management and record keeping skills;

● Self-awareness, personal responsibility and a professional approach;

● Reasonable confidence in using IT(accessing documents, completing electronic forms and records, email, Teams/Zoom meetings);

● The ability to use initiative and willingness to work independently and as part of a team;

● A willingness to abide by Read Easy policies and procedures;

● An open attitude that encourages two-way communication and willingness to ask for support from the Management Team; ● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included;

● Energy and enthusiasm with an average of 2-3 hours a week to commit to the role.

What's in it for you? You will:

● receive outstanding Reading Coach Training;

● meet and work collaboratively with new people, and

● be active and engaged, adding value to your local community.

● Gain access to ongoing support and development.

● Out of pocket travel expenses reimbursed.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You run Pinnacle's finance function day to day: accurate books, timely reporting, tight controls and no surprises. The CFO sets financial strategy; you own the numbers underneath it.

Key tasks

1.  Bookkeeping & transactions

○ Record income and expenditure accurately and promptly.

○ Reconcile bank accounts, card transactions and payment platforms.

○ Process supplier invoices and volunteer expense claims in line with policy.

2.  Reporting

○ Produce monthly management accounts with commentary, not just figures.

○ Report budget against actual by department and flag variances early.

○ Track restricted fund spend against funder conditions.

3.  Controls & compliance

○ Enforce authorisation limits, expenses policy and segregation of duties.

○ Prepare for year end and support Companies House filings and the CIC annual report.

○ Keep records in a state that would survive scrutiny.

4.  Budgeting support

○ Help each lead build a budget they can realistically hold.

○ Provide event and programme costings, including cost per participant.

○ Challenge spending that is unbudgeted or unjustified.

What we're looking for

● Qualified, part-qualified or experienced in bookkeeping and management accounts.

● Accurate and methodical — small errors bother you.

● Confident with accounting software such as Xero or QuickBooks.

● Familiar with restricted fund accounting in a charity or CIC context (desirable).

● Discreet and trustworthy with confidential information.

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Volunteering Opportunity

Telephone Survey Assistant
What You’ll Do

Help us understand what older people need by calling clients to complete short surveys. You’ll collect feedback that helps shape our services and programmes.

You will:

• Make phone calls using a provided script
• Record answers clearly and accurately
• Explain why the survey matters and how responses will be used
• Maintain confidentiality and data protection at all times
• Report any issues to staff
• Attend occasional training sessions

Skills You’ll Use or Develop

• Clear, confident telephone manner
• Good listening and data recording skills
• Patience and empathy with older adults
• Able to follow scripts and stay on task
• Comfortable using a computer
• Reliable and respectful of confidentiality

Time Commitment

2–4 hours between 9:00 am and 5:00 pm, Monday to Friday
(Flexible)

Location: Age UK Enfield offices or remote
Reports to: Survey Coordinator

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Opportunity: Chair of the Finance and Risk Sub-committee, Board of Trustees

Open School East is at a pivotal moment in its development and is seeking a Chair of the Finance and Risk Sub-committee to help shape its next chapter.

Deadline for applications: Wednesday 30th September 2026

We are interested in hearing from candidates with expertise in:

• Finance: A person with experience in finance management or accounting, with the capacity to provide a strategic overview of finances, ensuring viability, compliance with relevant legislative frameworks, effective use of resources and ensuring that proper financial records and procedures are maintained.

We are especially keen to hear from people with knowledge of, or an interest in, education and the arts. By committing your time and expertise to our two meetings a quarter (full Trustee meeting and Chairing the Finance and Risk Sub-committee meetings), you can become part of a leading arts education charity, making a real difference to emerging creatives of all ages and from all backgrounds.

We also warmly welcome people who bring lived experience of the barriers OSE seeks to dismantle including people of colour, disabled people, those from working class backgrounds, or people with experience of marginalisation in the arts or education sectors.

We're looking for Reception volunteers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere. 

What will you do?

• complete an introduction to Citizens Advice and training for your role
• welcome clients and other visitors to the local Citizens Advice
• explain to the client how long they might be waiting and what will happen and give out a form for clients to fill in
• type up information from the client form onto a spreadsheet or database
• answer the telephone, reply to emails and post
• help with the day to day running of the Citizens Advice service

What’s in it for you?
• gain and build on valuable skills and experience such as communication, IT skills and working in a team
• increase your employability
• contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
• work with a range of different people, independently and in a team.

And we’ll reimburse your travel expenses too.

What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
• be friendly and approachable
• be non-judgmental and respect views, values and cultures that are different to your own
• have good IT skills
• be calm under pressure
• be willing to learn about and follow the Citizens Advice aims, principlesand policies, including confidentiality and data protection
• be willing to undertake training in your role

How much time do you need to give?

We ask for a commitment of 1 day a week for 12 months at least.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming a customer service volunteer / reception volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

Contact details
To apply, please email to request a Volunteer Application Form.

We are looking for 1 Helpline Volunteer to play an essential role in ensuring service users (SUs) receive timely, empathetic, and confidential support, as well as clear signposting to relevant services.

You will support the SBS Helpline in providing high-quality, trauma-informed advice, information, and emotional support to Black and minoritised women and girls affected by domestic abuse and other forms of gender-based violence, including forced marriage, rape and sexual abuse, so-called honour crimes, and related issues such as immigration and No Recourse to Public Funds (NRPF).

The National Forest is about so much more than trees; it is pioneering new ways of working to transform landscapes, lives and livelihoods.

The last three decades have seen the National Forest Company drive forward delivery of the National Forest, taking it from a leap of faith to the success story we see today: a restored forest landscape; an emerging visitor destination; and communities that are connecting with nature. With a new Vision to 2050 now in place, highly experienced and dedicated Trustees, and a small but exceptionally committed staff team, the NFC is well placed to meet the challenges ahead.

They are now seeking to appoint a new Trustee to bring enthusiasm, ideas and expertise to support the organisation to take forward its communities and enterprise work.

This role is unremunerated, with travel, training and other expenses paid 
Time commitment: Approximately 1 day per month
Remote/ hybrid, with quarterly Trustee meetings and ad hoc meetings in person
In person board meetings are on Fridays
Location: Swadlincote, Derbyshire

The successful candidate will have the right experience and outlook to steer work on communities and enterprise, including strategy and policy, major projects and evidence.

This role would suit a professional with expertise in one or all of the following:

• Community engagement
• Education
• Health & wellbeing
• Sustainable tourism

The role provides an exciting opportunity for an executive looking to develop further, an experienced non-executive director, or an individual pursuing a portfolio career. They will be a strategic thinker, have an understanding of governance and trustee responsibilities and an awareness of charity culture.

This is an opportunity to work with a highly professional organisation that is achieving extraordinary results through its passionate staff, Trustees, ambassadors, and supporters locally, regionally and nationally.

As a Trustee, this is an opportunity to enjoy a diverse and interesting programme, a stimulating environment, and a voice on the national stage.

For more information on the role, including how to apply, please view the full Appointment Brief

Recruitment timetable:

• Deadline for applications: 30 September 2026 (midnight)
• Informal discussions with the NFC: w/c 5 October 2026
• Panel interview, including a visit to the National Forest and informal meetings in person: Wednesday 21 October 2026

If you have any queries about the opportunity or for an informal conversation, please contact Louise Driver, Director of Operations, via email (see job pack for details).

The National Forest Company relies on the experience and commitment of people of all ages and backgrounds. It operates as an inclusive organisation and welcomes applications from all.

SEL Mind’s Benefits Support Service is making a meaningful difference in the lives of individuals facing mental health challenges in the boroughs of Bromley, Lewisham, Greenwich, Lambeth and Southwark. We empower people by providing compassionate guidance and practical assistance as they navigate the often-complex process of applying for disability benefits.

We are looking for a thoughtful, motivated and committed volunteer with good listening and communication skills to join our Benefits Support Service. You will have experience of working with people with mental health issues, either through work, volunteering or lived experience, and some knowledge of welfare benefits gained through work, volunteering or personal experience. Comprehensive training will also be provided.

The role will involve:

• Supporting clients on a one-to-one basis, either in person or over the phone, to complete Personal Independence Payment (PIP) and Work Capability Assessment (WCA) forms
• Helping clients to articulate how their mental health and any related conditions impact their daily lives
• Helping clients prepare for health assessments and, where required, attending assessments with them to provide emotional support and help ensure their needs and challenges are fully heard
• Maintaining organised and up-to-date casework records and documentation
• Maintaining confidentiality and appropriate boundaries
• Keeping the Benefits Support Volunteer Manager and/or Advice Project Coordinator updated about client interactions and your location, in line with safeguarding and health and safety best practices
• Participating in regular support sessions and meetings as part of a collaborative and supportive volunteer team

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

How to apply:

Please visit our website for instructions on how to apply for this role.

Read Easy provides free, confidential, one to one reading coaching for adults who struggle with reading, through a network of volunteer groups. 

The Coordinator is the first point of contact for those who want to learn to read. They are vital in matching our Reader and Coach pairs and supporting them as they make progress.

Role of a Coordinator:

● Help interview new Coaches when recruited and shortlisted by the Volunteer Recruiter
● Enrol and assess new Readers, using the simple resources provided
● Match Readers with Coaches, make introductions, and help them organise their reading sessions (which will take place in an approved venue or online)
● Visit your reading pairs to provide encouragement, presenting certificates on occasion
● Work collaboratively with any other Coordinators in the group.
● Contribute to Coach meetings where volunteers discuss their experiences and receive further support. (Run by the Management Team typically every 8 weeks)
● Attend Management Team meetings when invited, typically every 6-8 weeks either in person or remotely
● Record progress of your reading pairs using resources provided, sharing these with the Management Team to keep them fully informed and submit expenses for payment regularly 

Skills needed:
● A passion for supporting others achieve either their reading or coaching goals
● A willingness to become familiar with the methods of the phonics based Turning Pages coaching manuals, so that you can confidently guide others
● Good communication and people skills, with a commitment to maintaining confidentiality
● Strong organisational, time management and record keeping skills
● Self-awareness, personal responsibility and a professional approach
● Reasonable confidence in using IT (accessing documents, completing electronic forms and records, email, Teams/Zoom meetings)
● The ability to use initiative and willingness to work independently and as part of a team
● A willingness to abide by Read Easy policies and procedures;
● An open attitude that encourages two-way communication and willingness to ask for support from the Management Team
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included
● Energy and enthusiasm with an average of 2-3 hours a week to commit to the role 

Ideally you will be based in the Keynsham area. The role can be done mainly from home but there will be occasional travel to meet Coaches and Readers. This role is very flexible and can fit around other commitments.

Volunteering Opportunity 

Physical Activity Mentor

What You’ll Do

Support older people aged 65+ to become more physically active and achieve personal wellbeing goals through one-to-one mentoring. You'll provide encouragement, motivation, and practical support to help someone make positive lifestyle changes over a 12-week programme.

You will:

· Meet with an older person regularly to build a supportive mentoring relationship

· Help them identify a wellbeing or physical activity goal

· Work together to create achievable steps and milestones

· Encourage and motivate them to stay active and overcome barriers

· Review progress and celebrate achievements

· Signpost to local activities and opportunities where appropriate

· Maintain accurate records of mentoring sessions

Skills You’ll Use or Develop

· Communication and active listening

· Motivation and mentoring skills

· Confidence supporting behaviour change

· Understanding of healthy ageing and physical activity

· Organisation and record keeping

· Problem-solving and goal setting

Time Commitment

Minimum 2 hours per week

Flexible weekdays between 9:00am and 5:00pm

Location: Enfield Please note this role may involve visiting individuals in their homes, as well as meeting them in public and community settings.

Reports to: Communities in Motion Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us (email address included in application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Aim of this role
Assessor volunteers support the drop-in sessions in our offices and outreach. They discuss with clients the issues they have come to us for help with. After this (and with full support from the supervisor), assessors discuss next steps and actions with the client to help resolve their issues.

As an Assessor, you will be a part of the service delivery. You will:

• complete an induction to Citizens Advice and training for your role

• help with the drop-in sessions

• complete full assessments with our clients, following CAML processes and procedures

• record a summary of your interactions with clients in our Case Management System and consult with the Supervisor on the day regarding the relevant next steps

• ensure that equality, diversity and inclusion are promoted in our work

• adhere to Citizens Advice Merton and Lambeth’s aims and principles

• maintain all relevant GDPR rules and regulations

Locations
Our main offices in Kennington, Morden and Mitcham and different outreach locations in Merton and Lambeth. All three offices are well-connected to public transport, and the office in Mitcham has a car park.

What’s in it for you?

• make a real difference to people’s lives

• build on valuable skills such as communication, listening and problem solving, and increase your employability

• work with a range of different people, independently and in a team

• have a positive impact in your community

• be part of a friendly and supportive charity team

• develop transferable skills for employment, training or other volunteering opportunities

• have an opportunity to progress with your training and develop adviser knowledge of some of our key enquiry areas

What we are looking for

You don’t need specific qualifications or skills but you’ll need to:

• excellent communication skills, both written and verbal, are essential

• be friendly and approachable

• respect views, values and cultures that are different to your own

• have good IT skills

• be able to understand information and explain it to others

• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

• be willing to undertake training in your role

Satisfactory references are required before joining the charity.

And we’ll reimburse expenses, too.

Commitment
This role requires you attend our offices or outreach locations in person.

Our offices are open to the public from 9.30am to 3pm, five days a week. During your training, you are required to contribute at least one day in one of our offices and Wednesdays each week for online training. After your training is completed, you required to attend one of our offices at least one full day per week in office. Ideally we ask for a commitment to volunteer with CAML for at least 12 months.

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming an assessors and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us. 

How to apply

Please visit our website to find out how to apply

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