Media volunteer volunteer volunteer roles in Bilston, west midlands

Use your design and social media skills to help AIMS.

We need volunteers to help us increase our social media presence and reach by:

• Designing engaging images & reels in Canva to highlight the work of AIMS and current maternity issues.

• Scheduling regular social media posts across our platforms using Canva

• Advising other teams on how to use social media to promote their work

We will provide support and training as needed.

About this Role:

Social Media Specialist (Volunteer, unpaid)

Time Commitment: Approximately 10-15 hours a week

Engagement Duration: Minimum 3-month commitment (renewable upon mutual agreement)

Schedule: Flexible, with availability for at least one weekly team check-in

Mode of Engagement: Fully remote; virtual collaboration via Slack and Google Meet

Professional Volunteering

Professional volunteering at Solution Community is a skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

About Solution Community

Solution Community is a mission-driven, international community focused on creating meaningful social impact by connecting people, nonprofits, philanthropists, and partners. We use storytelling, collaboration, and digital engagement to amplify initiatives and inspire action.

Role Overview

As a Social Media Specialist (Volunteer, unpaid), you will help shape and grow Solution Community’s online presence across key platforms. You’ll create inspiring content, engage our audience, and use performance insights to strengthen awareness and participation in our initiatives—working remotely with a diverse, global team.

What You Will Do

• Create inspiring content: Develop engaging posts, graphics, short videos, stories, and campaign content that communicates our mission, impact, and opportunities to get involved.

• Manage social platforms: Maintain and grow our presence across major channels with consistent messaging, brand alignment, and timely publishing.

• Build and nurture communities: Foster meaningful interactions with followers, volunteers, nonprofits, philanthropists, and partners to create a supportive online community.

• Drive awareness and growth: Support and execute social media strategies that increase visibility, engagement, audience growth, and participation in Solution Community initiatives.

• Monitor performance: Track key metrics, analyze results, and share recommendations to improve content effectiveness and reach.

• Stay ahead of trends: Keep up with platform updates, emerging trends, and best practices to keep our digital presence innovative and impactful.

Who We’re Looking For

• Creative storytellers who can craft content that captures attention, sparks conversation, and inspires action.

• Social media enthusiasts who understand major platforms and how to tailor content by channel and audience.

• Strong communicators with excellent writing skills and the ability to convey complex ideas clearly and compellingly.

• Mission-driven collaborators who enjoy working with diverse teams across cultures and time zones.

• Analytical thinkers who can interpret social media data and turn insights into improvements.

• Self-motivated contributors who take initiative, manage responsibilities reliably, and thrive in a remote environment.

Required Skills & Experience

• 2–5 years of experience in social media, digital content, communications, or a related area (personal projects and volunteer work welcome).

• Hands-on familiarity with social media platforms and content formats (posts, stories, short-form video, community engagement).

• Strong writing, editing, and basic content planning skills.

• Comfort working independently and collaboratively in a remote, international setting.

What Success Looks Like

• Consistent, high-quality content that reflects Solution Community’s mission and voice.

• Growing engagement and meaningful community interactions (comments, shares, conversations, partnerships).

• Improved visibility and audience growth across priority channels.

• Clear, actionable reporting on performance with recommendations that strengthen future content and campaigns.

What You'll Gain

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.

Social Media Volunteer

Location: This role can be undertaken remotely, but please note you will need access to the internet.

Timing: Fully flexible on time per week

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

We’re looking for a creative and motivated volunteer to support the service in increasing its social media presence. This role is ideal for someone who enjoys designing visuals, writing engaging posts, and helping amplify the voices and work of a service supporting people experiencing mental health challenges.

Tasks may include:

• Creating visual content using Canva for use on social media and internal communications
• Drafting and scheduling posts to promote service activities, awareness campaigns, and engagement
• Collaborating with staff to gather stories, updates, and creative ideas
• Helping develop a consistent online presence
• Supporting occasional campaigns or themed content (e.g. Alcohol Awareness Week, Youth Mental Health Day)

Skills/qualities we would like you to bring to the role:

• Good IT skills and confident using Canva or similar design tools
• Strong written communication and creativity
• Familiarity with social media platforms (Instagram, Facebook, X, LinkedIn)
• Ability to work independently and take initiative
• Attention to detail
• Ability to keep a track of multiple tasks and report back on progress
• Reliable and consistent
• Able to work as part of a team, on own initiative and to instruction
• An understanding of Waythrough – information is available on our website
• A genuine interest in being part of the mission and vision of Waythrough
• Ability to maintain confidentiality, professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

About LIVN Global

LIVN Global is a faith-inspired organisation passionate about bringing hope, unity, and transformation to deprived communities through outreach, creative projects, and collaborative initiatives. We use digital platforms to amplify our message and connect with a growing and diverse audience.

Role Overview

We are looking for a London-based Volunteer Social Media Assistant to support our Social Media Manager in growing LIVN Global’s online presence.

This role will combine digital support with on-the-ground content creation, helping us capture real moments from our events, outreach, and community activities. You will play a key role in helping us increase awareness and build a stronger, more engaged community of supporters.

Key Responsibilities

• Support the Social Media Manager in planning and scheduling content
• Capture photo and video content at events, outreaches, and key moments across London
• Assist in creating engaging posts (reels, stories, captions, and graphics)
• Help maintain a consistent and compelling social media presence
• Engage with followers through comments and messages where appropriate
• Support campaigns aimed at increasing awareness and growing our community
• Identify content opportunities during live events and activities
• Assist with basic editing of photos and videos for social media use

Person Specification

We’re looking for someone who:

• Is based in or near London and able to attend events and activities in person
• Has an interest in social media, content creation, or digital marketing
• Has experience filming content on a smartphone or camera
• Is creative, proactive, and has a good eye for storytelling
• Has good written communication skills
• Is organised and able to work both independently and as part of a team
• Aligns with the vision and values of LIVN Global
• Can commit at least 14 hours per week

Desirable (but not essential):

• Experience editing short-form video content
• Basic design skills (e.g. Canva)
• Familiarity with Instagram, TikTok, and other platforms
• Experience supporting live events or community initiatives

What You’ll Gain

• Hands-on experience in social media and content creation
• Opportunity to build a strong creative portfolio
• Mentorship from an experienced Social Media Manager
• Experience capturing content in real-world, high-impact settings
• A chance to be part of a purpose-driven and growing movement.

MumsAid is an award-winning charity providing specialist mental health and wellbeing support for mothers during pregnancy and early motherhood. We offer counselling, group support, and practical help to ensure that local mums and their families have access to compassionate care and a strong community network. 

Purpose of Role 

We are looking for a creative and enthusiastic Digital Content and Social Media Volunteer to support MumsAid's marketing and communications activities. 

Working closely with our Marketing & Communications Lead, you'll help bring our stories, campaigns, events, and impact to life through engaging social media content. This role is ideal for someone who enjoys creating digital content, has an eye for design, and wants to use their skills to support a meaningful cause. 

This is a flexible, remote volunteering opportunity and an excellent chance to gain experience in charity communications, build a portfolio, and help raise awareness of maternal mental health and the support available through MumsAid. 

What will you be doing? 

• Creating engaging social media graphics and content using a content calendar provided by the Marketing & Communications Lead. 

• Designing visual assets that align with MumsAid's brand guidelines and campaign objectives. 

• Adapting content for different social media platforms, including Instagram, Facebook, LinkedIn, and other channels as required. 

• Working collaboratively with the Marketing & Communications Lead to develop and refine content ideas. 

• Helping to communicate MumsAid's impact, services, events, campaigns, and fundraising activities. 

• Ensuring content is created and shared within agreed timeframes. 

• Contributing creative ideas to help increase engagement, reach, and awareness across our social media channels. 

• Following MumsAid's policies and procedures, including safeguarding, confidentiality, and data protection guidance. 

What skills and qualities can you bring? 

Essential 

• Creativity and enthusiasm for social media and digital communications. 

• Strong visual design skills and a good eye for layout, branding, and presentation. 

• Good written communication skills and attention to detail. 

• Ability to work independently and manage a small weekly workload. 

• Reliable and able to meet agreed deadlines. 

• Supportive of equality, diversity, and inclusion. 

• Respectful of confidentiality and personal boundaries. 

Desirable 

• Experience using Canva or similar design tools. 

• Understanding of social media platforms and current content trends. 

• Previous experience creating content for charities, community groups, organisations, or personal projects. 

• An interest in maternal mental health, family wellbeing, or the voluntary sector. 

What is in it for me? 

• Join a friendly, welcoming, and supportive volunteer team. 

• Gain valuable experience in charity marketing, communications, and content creation. 

• Build your portfolio with real-world content and campaigns. 

• Develop your creative, design, and digital marketing skills. 

• Receive induction, training, and ongoing support from the MumsAid team. 

• Gain experience working within an award-winning charity. 

• Written references available on request. 

• Reimbursement of agreed travel expenses where applicable (with receipts). 

• DBS check provided by MumsAid if required. 

Join the team! 
Help us tell the stories that matter. By volunteering as a Digital Content & Social Media Creator, you'll play an important role in raising awareness of maternal mental health and ensuring more mums and families know that support is available when they need it most.

Purpose of the Role

The Communications & Social Media Volunteer will support Disability Africa in strengthening its external communications and digital presence. The role focuses on translating programme realities into clear, consistent, and engaging content across social media and other communication channels, aligned with the organisation’s values and voice.

Key Responsibilities

• Support the planning and scheduling of social media content (primarily LinkedIn, Instagram, and Facebook).
• Draft posts that communicate programme updates, impact stories, partner highlights, and key milestones.
• Help ensure consistency of tone, messaging, and visual identity.
• Work with the team to translate project updates into clear and accessible communications.
• Support basic analytics tracking (engagement, reach, growth trends).
• Contribute ideas for campaigns linked to fundraising, events, or key moments in the year.
• Assist in maintaining simple content calendars and communication plans.

What We Are Looking For

• Strong written communication skills in English.
• Ability to communicate impact clearly without exaggeration or tokenism.
• Basic understanding of social media platforms and content formats.
• Organised and comfortable working to light deadlines.
• Creative but structured approach to storytelling.
• Comfortable working independently with guidance from the team.

Approach and Mindset

• Alignment with Disability Africa’s Social Model of Disability and rights-based framing.
• Strong awareness of ethical storytelling and representation.
• Care to avoid perpetuating traditional “aid” narratives that centre pity, saviourism, or deficit-based portrayals.
• Commitment to communicating dignity, agency, and structural inclusion.
• Respect for partner-led priorities and contextual nuance.
• Interest in inclusive communication and accessibility.

Desirable (but not essential)

• Experience managing social media for a charity, NGO, or small organisation.
• Basic design skills (Canva or similar).
• Familiarity with simple analytics tools.
• Interest in disability inclusion or international development.

Time Commitment

Flexible; typically 4–6 hours per week.
Minimum commitment of 12 months.

What the Volunteer Will Gain

• Experience shaping communications within a growing international charity.
• Exposure to programme-based storytelling grounded in dignity and inclusion.
• Opportunity to contribute to campaigns with real organisational impact.
• Professional reference upon successful completion of the role.

About us 

Dons Local Action Group is a volunteer-led community organisation dedicated to supporting people in crisis and creating meaningful impact through collective action. Through partnerships, volunteers and local initiatives, we work to provide practical support and strengthen our communities across food, technology and furniture. 

We’re looking for an enthusiastic and creative volunteer to join our Marketing team and help us grow our digital presence, engage supporters, and tell the stories that matter. 

What you'll do: 

• Manage and moderate our social media channels

• Support the creation of engaging content across platforms

• Help plan and schedule posts and campaigns

• Analyse channel performance and identify key insights

• Suggest ideas to improve engagement and evolve our communications

We’re looking for someone who: 

• Has an interest in marketing, social media or communications

• Is creative, organised and proactive

• Has strong written communication skills

• Enjoys working with data and spotting trends

• Wants to contribute to a meaningful cause

What you'll gain: 

• Hands-on marketing and social media experience

• Opportunities to develop content and analytics skills

• Flexible volunteering around your schedule

• The chance to make a real impact in the community

Interested? We'd love to hear from you. Tell us a bit about yourself and why you'd like to get involved. 

Ganddee

We connect shoppers to local second-hand shops and thrifting events across the UK.

​Social Media Marketer

Ganddee is the UK and Ireland's largest discovery platform helping shoppers find local second-hand shops / charity shops, car boot sales, flea markets and thrifting events - think 'google maps for thrifting' or 'vinted for people who love to thrift IRL'.

We're building and growing the the UK and Ireland's biggest thrifting community. To that end, we're looking for volunteers who share our love for thrifting and circularity.

Even if everyone works from home/remote in our team, living in the UK or Ireland is a requirement for this opportunity.

The time commitment and "duration of the role" aren't set in stone! Happy to chat and see what works for you if you're excited by this opportunity!

The role entails:

• Creating content on Tiktok

You're perfect for the role if you love creating content on social media. We're not looking for someone with a big following base or "professional influencer skills". But you should be comfortable in front of a camera (we love carousels, so posting pictures is fine too!) :)

We'll teach you best practices for engaging UGC if you're keen to learn social media communications! We have lots of experience on tiktok and insta, so it's a great opportunity to learn more about these platforms! :)

Keen to chat if you love what we do and want to be part of the journey

Minimum Hours per Week:

2-3 hours per week

Duration:

3-4 weeks

The difference you will make to cats and people

Our social media volunteers use their passion and knowledge of social media to promote the activities of local volunteer teams though various channels. They directly help cats by raising awareness of Cats Protection. A higher profile can help us raise the funds we need for our work, ensure people know they can adopt a cat from us, help promote neutering and help as many people as possible learn more about feline welfare.
 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

United Nations CSO, Centre for Big Synergy, reaches over 250M in over 120 countries. 

Volunteer Media correspondents (Campaigns) will be leading and supporting Centre for Big Synergy’s (CBS) SDG campaigns and events by capturing and sharing impactful stories and features across its communication channels, reaching millions.

What will you be doing?

Working closely with relevant campaigns or events team leadership and other volunteers of CBS, the Media Correspondents will interview members of public, campaign stakeholders, special guests, celebrities, leaders in policy, business and media , produce high‑quality audio‑visual content, and manage digital publications, helping to strengthen awareness, engagement, and visibility for our organisation’s mission and project outcomes.

Correspondents will be engaging with campaigns such as below and more

A. Big Syn International Film Festival 

B. Talk climate, not just weather 

Correspondents will play a key role in shaping and sharing the stories behind our sustainability initiatives. Your responsibilities will include:

• Working alone or in pairs; introduce campaigns to stakeholders/public, research, plan, compose and execute interviews and features (text, audio, video as applicable) 
• Conducting interviews with project leads, community members, partners, special guests, advisors and beneficiaries; for public events, public engagement, award ceremonies, campaigns
• Recording high‑quality audio and video content in the field (public places) or remotely.
• Editing interviews and project footage into clear, engaging, and professional media outputs.
• Creating compelling written and visual content for social media, newsletters, and other organisational platforms.
• Managing the publication of content across our digital channels, ensuring accuracy, consistency, and alignment with our mission.
• Collaborating with multiple project teams, selecting assignments based on your availability and areas of interest.
• Maintaining organised media archives and ensuring all content adheres to ethical and brand guidelines.

What are we looking for?

We are seeking a confident and capable media professional who brings:

• A minimum of three years’ experience in journalism, media production, communications, or a related field.
• Strong interviewing skills, with the ability to engage diverse stakeholders respectfully and professionally.
• Proficiency in audio and video recording, editing software, and digital content creation.
• Excellent written communication skills and an eye for compelling storytelling.
• Familiarity with social media platforms and an understanding of how to tailor content for different audiences.
• The ability to work independently, manage multiple assignments, and meet agreed timelines.
• A genuine interest in sustainability, community development, and not‑for‑profit work.
• Professionalism, discretion, and a commitment to representing the organisation with integrity.

What difference will you make?

Your work will directly amplify the impact of our sustainability projects by bringing real stories, voices, and achievements to the forefront. Through your content, you will:

• Increase public awareness of environmental and community challenges.
• Strengthen engagement with supporters, partners, and funders.
• Help attract new volunteers, collaborators, and donors.
• Showcase the tangible outcomes of our initiatives, inspiring broader participation and long‑term change.
• Ensure that the people and communities we serve are heard, respected, and represented with authenticity.

Your contribution will help us extend our reach, deepen our influence, and accelerate progress toward a more sustainable and equitable future.

Please note: Can perform all duties remotely, wherever they re based. Will be required to travel to London for events if available. Campaigns run for extended periods of time and Media Correspondents are required to commit to at least 3 months to contribute to those, to ensure meaningful engagement and impact of their contributions.

Social Media Content Creator

Mountain Rescue England and Wales, Media and Communicatios, is on the lookout for innovative and creative volunteer Social Media Content Creators. These individuals will play a key role in enhancing our digital presence across platforms like TikTok, Instagram, Facebook, and LinkedIn. The responsibilities will focus on producing engaging visual and written content that resonates with our target audiences.

Communications serve as a vital support function for Mountain Rescue, aiding our operational efforts to help individuals make better-informed choices that enhance their safety and lessen the demand on our teams.

All roles are home based and will require around 2 to 4 hours per week. No prior Mountain Rescue skills are required for these roles and there will be opportunity to visit Mountain Rescue bases to become familiar with what we do. This is a fantastic opportunity to contribute to the safety of those exploring the hills and mountains.

Primary Responsibilities

• Content Production: Film, photograph, and edit high-quality content specifically optimized for TikTok, Instagram Reels, and other social channels
• Trend Mastery: Stay ahead of social media trends, algorithm updates, and viral meme culture, integrating them into the brand's social strategy. This will be supported by a new partnership that MREW will up sign up to “Social Media Management and Social Listening”
• Copywriting & Publishing: Write catchy, engaging captions and manage the scheduling and distribution of daily posts.
• Analytics & Optimization: Track key performance metrics (views, shares, engagement) and use data to refine and improve future content.
• Community Engagement: Respond to comments, interact with followers, and monitor social conversations to build an authentic, active community.
• Brand Storytelling: Ensure all visual and written content aligns seamlessly with the mountain rescues voice, goals and objectives.

Essential Skills & Requirements

• Portfolio: A strong portfolio or live links to previous social media accounts personally managed and grown.
• Technical Editing: Proficiency in mobile-first and desktop editing tools (e.g., CapCut, Adobe Premiere Pro, Final Cut Pro, or Canva).
• Camera Confidence: Comfortable appearing on-camera, doing voiceovers, or confidently directing others.
• Creative Mindset: A strong eye for aesthetics, frame composition, lighting, and visual storytelling.
• Communication: Excellent written communication skills, with a flawless grasp of spelling, grammar, and internet slang.

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To design and oversee a safe, ethical, and structured outreach system for engaging potential CSA survivors who may want to share their stories publicly or anonymously.

About the role:

This role leads the entire outreach strategy for survivor engagement across social media, podcasts, referrals, and community networks. They ensure all communication is trauma-informed, consent-led, and does not exploit or pressure vulnerable individuals.

They create safe entry points for survivors to self-identify interest in sharing their story and establish referral pathways into the production team.

They also act as the final gatekeeper before any survivor is contacted for interview consideration.

Ideal Candidate

• Experience working with trauma survivors, advocacy groups, or social impact organisations

• Deep understanding of safeguarding principles

• Emotionally mature, calm, non-reactive communicator

• Experience in ethical storytelling or documentary/podcast environments

• Comfortable working in sensitive, high-emotion subject matter

Experience

• Trauma-informed care training or equivalent lived/professional experience

• Background in NGOs, survivor support organisations, or advocacy

• Experience in safeguarding frameworks (children/adults at risk)

• Media or communications experience in sensitive storytelling

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/Youtube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers  to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To identify, engage, and build trust with online and offline communities where survivors are already voluntarily sharing or expressing interest in telling their story.

About the role:

These coordinators manage daily outreach across platforms such as Instagram, TikTok, Facebook groups, forums, survivor networks, and advocacy spaces.

They:

• Share safe content invitations

• Build community trust over time

• Respond to inbound interest

• Direct individuals to safe intake processes

• Support anonymous entry pathways

Ideal Candidate

• Highly emotionally intelligent and respectful communicator

• Experienced in community building or social impact outreach

• Comfortable discussing sensitive topics with care

• Strong understanding of boundaries and non-intrusive engagement

Experience

• Social media community management OR NGO outreach

• Experience working with vulnerable communities

• Basic trauma awareness training preferred

• Strong written communication skills

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

About Us

The New Normal are a growing charity whose mission is to change the way we discuss our grief, mental health and wellbeing in open and honest spaces. We believe that nobody should ever feel isolated, and there is always someone who will relate to your story. “If there’s one, there’s two.”

We run free virtual and in-person peer support meetings for adults facing life’s difficult moments, particularly bereavement. 

The Opportunity

Are you passionate about using social media for good? This is your chance to use your skills to support people through one of life's most difficult experiences.

You'll help us spread our message that nobody should face grief alone, connect people to our free virtual and in-person peer support meetings, and grow an online community built on openness and compassion. You'll receive regular check-ins and guidance from a dedicated Volunteer Coordinator, free safeguarding training, and a reference letter upon completion, all while building real, meaningful experience in the rewarding charity sector.

This role is ideal for students, recent graduates, or career changers looking to build experience in charity communications or digital media.

What You'll Do

• Create social media posts in line with our brand tone: inclusive, warm, and sensitive to the subject of bereavement
• Schedule and post updates about weekly peer support meetings and events
• Help plan simple campaigns or awareness posts around key dates (Mental Health Awareness Week, Grief Awareness Week, World Suicide Prevention Day, etc.)
• Contribute creative ideas to help our mission reach more people online
• Communicate regularly with your coordinator and flag any challenges early

What We're Looking For

• Someone who can commit to the full 6-month term (potential to extend)
• Reliable, communicative, and respectful of sensitive subject matter
• An interest in mental health, bereavement support, or nonprofit communications
• Confidence using social media (Instagram)
• Comfortable working independently with light supervision and taking initiative

What You'll Gain

• Valuable experience in charity communications and social media management
• Free safeguarding, peer support and Suicide First Aid (lite) training worth £500 (a great addition to your CV)
• A reference letter or LinkedIn recommendation upon successful completion
• Regular mentorship, support, and a welcoming volunteer community
• The chance to make a genuine difference for people navigating challenging circumstances

We are committed to building a diverse and inclusive volunteer community and actively welcome applications from people of all backgrounds, particularly those from global majority and gender marginalised groups.