Operations manager volunteer roles

We are looking for a creative and passionate Volunteer Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.

Job Title: Marketing & PR Assistant
Organisation: Adanna Women’s Support Group
Location: Redbridge London
Salary: £voluntary 
Contract: 10 hrs
Reporting to: Operations Manager

About Us

Adanna Women’s Support Group is a small but impactful non-profit support group dedicated to supporting and empowering women in our community who have experienced some of life’s challenges and lost their confidence and have no local network. Through our programmes, advocacy, and partnerships, we aim to create opportunities, provide support, build confidence and amplify the voices of women facing social and economic challenges.

We are looking for a creative and passionate Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.

About the Role

This is an exciting opportunity for someone who enjoys storytelling, digital marketing, and community engagement. As a key member of a small team, you will lead our marketing and PR activity, helping us share our impact, promote our programmes, and grow our supporter base.

You will create engaging content, manage social media platforms, coordinate media outreach, and support the promotion of events and campaigns.

Key Responsibilities

• Develop and deliver marketing campaigns to promote the charity’s services, events, and impact.
• Manage and grow the charity’s social media presence through engaging and regular content.
• Write press releases, stories, and communications that highlight the charity’s work.
• Build relationships with media outlets, partners, and community organisations.
• Support the promotion of fundraising campaigns and community events.
• Update website content and assist with digital marketing initiatives.
• Ensure consistent branding across all communications and materials.
• Create engaging flyers and publicity materials for our services and events that is consistent with our branding and ensuring our funders logos are prominently displayed

About You

We’re looking for someone who is creative, organised, and passionate about making a difference.

You will ideally have:

• Experience in marketing, communications, or PR.
• Strong writing and storytelling skills.
• Experience managing social media platforms and digital content.
• The ability to manage multiple tasks and work independently.
• A genuine interest in supporting women and promoting equality.
• willing to committ to at least 3 months volunteering

Experience in the non-profit/charity sector is helpful but not essential.

Why Join Us?

• Be part of a passionate and supportive small team.
• Help amplify the voices and experiences of women in our community.
• Opportunity to shape and grow the organisation’s communications and public profile.
• Flexible working arrangements.
• Potential to become a paid role

How to Apply

To apply, please submit your CV and a short cover letter explaining why you are interested in the role and how your experience fits the position.

Application Deadline: asap - applications will be processed on a rolling baiss and the post will close once a suitable candidate if found

Adanna Women’s Support group is committed to equality, diversity, and inclusion and welcomes applications from individuals of all backgrounds.

Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose
The effective provision of a welcoming client administration service for WFRC.

Main Duties & Responsibilities

1. Reception

To welcome clients and other visitors in person or on the telephone.

To answer the telephone and pass on messages to other WFRC staff and volunteers as well as signpost to other organisations where appropriate.

2. To assist the Office Manager to make reservations for and be the first point of contact for WFRC’s Chat group, events & other activities. To keep a record of all interested clients and send out relevant literature.

3. To assist with the purchasing and control of domestic matters, stationery, kitchen supplies and office equipment as requested by the Office Manager.

4. To assist in general recruitment activities such as writing, placing and updating adverts and undertake administrative duties to support WFRC Services.

5. To take the post to the central post office at the end of each day.

We welcome applicants on Placement, Work experience and Apprenticeships.

Work Location: In person

About the REMAP:

Since 1964, REMAP has helped thousands of people each year overcome everyday challenges through innovative, bespoke solutions. When standard commercial products are not suitable, REMAP volunteers design and make one-off equipment tailored to a person’s individual needs. Our work is delivered through more than 65 volunteer-run branches across the UK and is completely free of charge for the people we support.

About the role:

REMAP is looking for Volunteer Makers who can use practical, technical or creative skills to design and make bespoke equipment for disabled people. Previous REMAP solutions designed by our volunteers have included adapted handles, specialist supports, modified furniture, access aids and other one-off items designed around a person’s individual needs. You can find more inspiring solutions on REMAP's website on the Solutions section. 

We are looking for volunteers: 

• With skills or experience in, carpentry, DIY, product design, electronics, metalwork, plastics, workshop practice or practical problem-solving.
• With access to own tools or workshop .
• Who live in the area of your local Branch and have access to transport.
• Who are able to listen carefully, work safely, think creatively and treat people with dignity and respect
• With an understanding of risk management and who can follow set policies and procedures

What will you be doing:

You will take on practical cases that match your skills and availability. This may include meeting clients, speaking with families or therapists, understanding a practical challenge, and designing or making a safe solution using materials such as wood, metal, plastic or electronics.

What difference will you make:

Your volunteering and solutions will help disabled people overcome everyday barriers and enjoy greater independence, confidence and choice. Many REMAP projects are modest in size but life-changing in impact for the person receiving them.

​Salary: 

This is a voluntary role. Reasonable expenses will be reimbursed.

Support:

Induction, mentoring, local branch support and guidance on safe working are provided. DBS checks are arranged where required.

Why Volunteer With REMAP?

• To give someone greater independence, confidence and choice in everyday life.
• To use your existing practical, maker skills.
• To share your experience.
• To learn new skills. 
• To join a welcoming likeminded community of makers with great practical skills.
• To increase your own wellbeing through purposeful volunteering that makes a real difference. 

Join Our Board - Help shape the future of Merton’s vibrant voluntary, community and social enterprise sector.

Merton Connected is seeking two to three new trustees to join us at an exciting time of growth.

Merton's voluntary, community, social enterprise and faith sector is full of energy, ideas and people determined to make a difference. As the borough's infrastructure charity, Merton Connected sits right at the heart of it: connecting, supporting and championing the organisations that support local people every day.

Now we want you to help shape what comes next.

Who we're looking for

We're seeking people who bring curiosity, strategic thinking, and a genuine commitment to inclusive community development. Whether this would be your first governance role or you've supported other boards before, what matters most is your perspective and your willingness to engage.

We're particularly keen to hear from people with insight or experience in:

• Charity management
• Public health, health and social care integration, or partnership working between statutory and VCS organisations
• Marketing and communications
• Digital and AI operations
• Income generation and fundraising
• Impact and performance measurement

We also warmly welcome applicants with diverse lived experience, fresh perspectives, and a strong connection to Merton. There's no single profile we're looking for, and different viewpoints make us stronger.

What you'll be doing

As a trustee, you'll help shape our strategy, strengthen good governance, and champion the voices of local organisations and residents. You'll join a collaborative, supportive board that works closely with our leadership team to ensure Merton's voluntary, community and faith sector continues to thrive.

What you'll gain

• The chance to influence local priorities and make a meaningful difference to people's lives
• Insight into how a well-connected, values-driven infrastructure charity works from the inside
• Opportunities to share your knowledge and develop your own strategic and leadership skills
• A place on a welcoming, inclusive board committed to learning and collective impact

The practical bit

Time commitment: 4–6 meetings per year (including strategy days), with occasional subgroups or events
Support offered: A full induction is provided, and reasonable out-of-pocket expenses are reimbursed.

We are actively seeking to expand our board and hope to make at least two trustee appointments over the next two months.

Applications are reviewed on a rolling basis, and we may appoint additional trustees where their skills and experience complement the board.

Ready to find out more?

Please apply with your CV and a few screening questions

About the REMAP:

Since 1964, REMAP has helped thousands of people each year overcome everyday challenges through innovative, bespoke solutions. When standard commercial products are not suitable, REMAP volunteers design and make one-off equipment tailored to a person’s individual needs. Our work is delivered through more than 65 volunteer-run branches across the UK and is completely free of charge for the people we support.

About the role:

REMAP is looking for Volunteer Makers who can use practical, technical or creative skills to design and make bespoke equipment for disabled people. Previous REMAP solutions designed by our volunteers have included adapted handles, specialist supports, modified furniture, access aids and other one-off items designed around a person’s individual needs. You can find more inspiring solutions on REMAP's website on the Solutions section. 

We are looking for volunteers: 

• With skills or experience in engineering, carpentry, DIY, product design, electronics, metalwork, plastics, workshop practice or practical problem-solving.
• With access to own tools or workshop .
• Who live in the area of your local Branch and have access to transport.
• Who are able to listen carefully, work safely, think creatively and treat people with dignity and respect
• With an understanding of risk management and who can follow set policies and procedures

What will you be doing:

You will take on practical cases that match your skills and availability. This may include meeting clients, speaking with families or therapists, understanding a practical challenge, and designing or making a safe solution using materials such as wood, metal, plastic or electronics.

What difference will you make:

Your volunteering and solutions will help disabled people overcome everyday barriers and enjoy greater independence, confidence and choice. Many REMAP projects are modest in size but life-changing in impact for the person receiving them.

Salary: 

This is a voluntary role. Reasonable expenses will be reimbursed.

Support:

Induction, mentoring, local branch support and guidance on safe working are provided. DBS checks are arranged where required.

Why Volunteer With REMAP?

• To give someone greater independence, confidence and choice in everyday life.
• To use your existing practical, maker skills.
• To share your experience.
• To learn new skills. 
• To join a welcoming likeminded community of makers with great practical skills.
• To increase your own wellbeing through purposeful volunteering that makes a real difference. 

OVERALL PURPOSE

Overall Responsibility for Co-ordinating the service delivery and impact measurement of a chosen WFRC Project on a day-to-day basis.

This is an exciting and unique opportunity to be instrumental in the growth and development of a fast-growing women & children’s charity. We are looking for someone to be an integral part of our team by ‘masterminding’ all aspects of running a chosen community project.

With your positive approach, you will enjoy working proactively and have the ability to juggle multiple tasks and respond to the day to day needs of the programme. You will be a confident communicator with the ability to build rapport and get conversations going with a wide range of people. You will lead and coordinate a team of volunteers in the implementation and provision of a responsive, high quality and service user-focused project. Please note that this is an unpaid voluntary role, however, volunteer expenses will be covered for the right candidate.

 OPERATIONAL TASKS

Project Implementation & Delivery:

· Collaborate with stakeholders to define project scope, objectives, and deliverables.

· Develop detailed project plans, timelines, and resource allocations to guide project execution.

· Lead project team and facilitate effective communication and collaboration among team members.

· Assign tasks, set priorities, and ensure that project milestones and deadlines are met.

· Identify potential risks and obstacles to project success and develop mitigation strategies.

· Coordinate the allocation of resources, including budget, personnel, and materials, to support project activities.

· Optimise resource utilisation and identify opportunities for cost savings or efficiencies.

· Communicate project status, updates, and outcomes to internal and external stakeholders.

· Establish and implement quality assurance processes to ensure that project deliverables meet established standards and requirements.

· Maintain accurate and up-to-date project documentation, including project plans, schedules, budgets, and reports.

· Prepare and present project status reports, dashboards, and presentations to senior management and stakeholders.

 Volunteer Management:

®  To oversee recruitment, induction and training of all new project volunteers.

®  To supervise, performance manage, appraise and support the professional development of project volunteers.

®  To communicate regularly with volunteers via phone, emails, and other means of communication.

®  To manage and authorize volunteer expenses.

®  To recognize and appreciate volunteers’ efforts.

Evaluation, Monitoring & Performance:

® To set up monitoring and evaluation systems and ensure volunteer compliance.

® To produce quarterly and ad hoc performance reports.

® To monitor performance regularly, taking action where under-performance is identified in liaison with management.

Personnel & Training & Communication:

® To identify training needs and undertake "in-house" and external training as requested and approved by line manager.

® To develop one’s own professional growth with input from line manager.

SPECIFIC COMPETENCIES

Essential Skills & Experience:

· Strong understanding of project management methodologies, tools, and best practices.

· Excellent written & verbal communication, leadership, and interpersonal skills.

· Ability to work effectively in a team environment and collaborate with diverse stakeholders.

· Strong problem-solving and decision-making abilities, with a proactive and results-oriented mindset.

· Experience in the non-profit sector or with social impact projects is preferred but not required.

· Strong office administration skills, with experience in overseeing office operations.

· Ability to manage multiple priorities, work independently, and meet deadlines.

· Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access).

About International Lawyers Project

ILP is an alliance of talented and passionate lawyers drawn from diverse countries and cultures across the globe. We pull together teams of pro bono experts to support the policy and legal needs of individuals, communities and organisations that would otherwise not have access to expert advice.

A UK registered charity founded in 2005, we are staffed by a group of lawyers dedicated to using the law to achieve economic and environmental justice through strategic pro bono legal support. Our focus areas are environment and sustainable development, sustainable finance, governance and accountability (with a focus on anti-corruption measures), and protecting the civic space of those working on these themes. Over twenty years we have supported partners in more than 100 countries.

We are proud to have a diverse staff team from Africa, Asia, the Americas, and Europe, reflective of the communities we support. Our staff have extensive experience in our focus areas, as well as international law and development. We work primarily in the Global South, with active projects across sub-Saharan Africa, Latin America, Asia and Europe.

As a charity, our ultimate aim is to help our partners create long-lasting change, in line with our vision of a just and sustainable world in which law serves as a tool for those who need it the most.

You may find out more about ILP’s work at its website.

About the Role

ILP has a 13-member Board, with members based in the UK, Spain, Kenya and the USA. Successful candidates will be joining a collegial team with a wide range of expertise in the thematic areas of ILP’s work and experience in charity governance.

ILP is a growing and ambitious organisation, with its budget more than doubling in size over the course of the last few years. Currently with a budget of approximately £500,000 and an additional £6 million value mobilised in pro bono hours, we are looking for a trustee and ultimately a Chair who is able to support the team as the organisation continues to grow and move to the next level.

Successful candidates will be appointed initially as an ordinary Trustee. The term of the current Chair comes to an end in mid-2027. Shortly before then the Board will decide on the appointment of a new Chair, with the expectation that the successful candidate will be elected from the Board in accordance with the Articles of Association.

The key responsibilities of Board members are to ensure that the organisation has a clear strategy for the fulfilment of its charitable purposes, and to provide oversight of and support to the executive team, in accordance with the Articles of Association and the guidance on governance obligations established by the Charity Commission.

 In addition to these general obligations the Board Chair’s key responsibilities are to:

• Provide leadership to the Board of Trustees in oversight of the strategic direction and execution of the governance responsibilities of the Charity.

• Chair and facilitate meetings of the Board (hybrid meetings held from ILP’s London office), ensuring that they are conducted in an effective and inclusive manner and monitoring the implementation of decisions taken at such meetings.

• Support ILP’s Executive Director in leading the day-to-day management of the Charity and preparing for Board meetings.

• Take lead responsibility on behalf of the Board for the relationship with ILP’s Executive Director, appraising their performance and holding him or her to account.

• Give direction to Board policy making.

• Act as an ambassador for the Charity, representing its strategy and contribution to its partners and funders.

• Plan for the recruitment and development of Board members as needed in order to improve the performance of the Board.

Term of Office: Trustees are appointed for a 3 year term, serving a maximum of 3 consecutive terms.

Expected Time Commitment: Variable, but up to two days a month as Board Chair. Ordinary trustees attend four two-hour Board meetings annually, for which moderate background reading is required, and may be requested to assist with other contributions.

Compensation: This is a volunteer role, but reasonable expenses will be reimbursed.

Specification for Board Chair

• Experience serving on the Board of one or more other registered UK charities.

• Understanding of the Charity Commission’s governance requirements, and the balance of roles between governance and management.

• Willingness to devote the necessary time and effort to support the charity.

• Professional background related to ILP’s thematic areas of focus and familiarity with the non-profit sector working in an international context.

• Commitment to ILP’s strategic objectives.

• Good communication and people management skills and strong independent judgement.

ParalympicsGB’s vision is: Through Sport, inspire a better world for disabled people.

We pursue world-leading performance at the Paralympic Games and leverage that to drive social impact and inspire a better world for disabled people. Our Non-Executive Directors are committed to creating the best performance environment possible while also being committed to improving the lives of disabled people and promoting inclusion, diversity, equity, and accessibility for all.

We’re seeking candidates with the right experience to support us in our journey towards the LA 2028 Paralympic Games Cycle and beyond. We are particularly interested to hear from people with significant finance experience who are chartered accountants, and candidates with significant business leadership experience..

This voluntary role would bring a leadership perspective to the work of the Board in these areas and provide guidance and support to the relevant teams at ParalympicsGB. It would strongly suit someone with experience as a senior strategic leader. Previous non-executive experience is desirable but not essential.

If our vision excites you, if you have relevant experience and expertise, and if you can commit your time to providing guidance, support and constructive challenge, we’d welcome your application to the role.

Full details on the role and how to apply can be found in the Applicant Information Pack.

About the REMAP:

Since 1964, REMAP has helped thousands of people each year overcome everyday challenges through innovative, bespoke solutions. When standard commercial products are not suitable, REMAP volunteers design and make one-off equipment tailored to a person’s individual needs. Our work is delivered through more than 65 volunteer-run branches across the UK and is completely free of charge for the people we support.

About the role:

REMAP is looking for Volunteer Makers who can use practical, technical or creative skills to design and make bespoke equipment for disabled people. Previous REMAP solutions designed by our volunteers have included adapted handles, specialist supports, modified furniture, access aids and other one-off items designed around a person’s individual needs. You can find more inspiring solutions on REMAP's website on the Solutions section. 

We are looking for volunteers: 

• With skills or experience in engineering, carpentry, DIY, product design, electronics, metalwork, plastics, workshop practice or practical problem-solving.
• With access to own tools or workshop .
• Who live in the area of your local Branch and have access to transport.
• Who are able to listen carefully, work safely, think creatively and treat people with dignity and respect
• With an understanding of risk management and who can follow set policies and procedures

What will you be doing:

You will take on practical cases that match your skills and availability. This may include meeting clients, speaking with families or therapists, understanding a practical challenge, and designing or making a safe solution using materials such as wood, metal, plastic or electronics.

What difference will you make:

Your volunteering and solutions will help disabled people overcome everyday barriers and enjoy greater independence, confidence and choice. Many REMAP projects are modest in size but life-changing in impact for the person receiving them.

​Salary: 

This is a voluntary role. Reasonable expenses will be reimbursed.

Support:

Induction, mentoring, local branch support and guidance on safe working are provided. DBS checks are arranged where required.

Why Volunteer With REMAP?

• To give someone greater independence, confidence and choice in everyday life.
• To use your existing practical, maker skills.
• To share your experience.
• To learn new skills. 
• To join a welcoming likeminded community of makers with great practical skills.
• To increase your own wellbeing through purposeful volunteering that makes a real difference. 

130 Primrose is a charity restaurant in Primrose Hill using hospitality as a vehicle for change- recruiting, training and employing people with lived experience of homelessness.

In just 12 months, we’ve already supported individuals into paid work, qualifications, and long-term employment pathways. Now, we’re entering an exciting growth phase, with ambitions to scale our model to new sites and reach significantly more people. 

We’re seeking a Strategic Finance Trustee to join our board and help guide this next stage- bringing commercial insight, financial clarity, and strategic challenge as we grow.

About the Role

This is a strategic, non-operational trustee position for a senior finance leader who can translate financial insight into clear, practical decision-making.

You’ll work closely with the Chair, CEO, and Board to ensure our model is financially sustainable, scalable, and impactful- supporting both our social mission and our trading activity.

Our model combines earned income (restaurant operations) with social impact, making financial leadership a critical lever for success.

What You’ll Do

• Support the Board on financial strategy, planning, and risk oversight
• Challenge and refine forecasting and cashflow planning (12–36 months)
• Strengthen financial visibility (P&L, balance sheet, cash) for operational teams
• Advise on unit economics, including menu margins, labour model, and cost control
• Improve budgeting, KPIs, and scenario modelling to support growth (e.g. new sites)
• Contribute to funding strategy, including grants, partnerships, and social investment
• Help establish and potentially chair a Finance & Risk Committee
• Ensure strong governance, compliance, and financial controls
• Act as a critical friend- supporting and constructively challenging leadership

About You

We’re looking for a senior finance leader (e.g. CFO, Finance Director, or equivalent) who brings:

• Significant experience leading financial strategy within complex organisations
• Strong understanding of forecasting, cashflow, and scenario planning
• Ability to translate financial complexity into clear, actionable insight
• A commercial mindset with empathy for social impact
• Experience of governance and working at board or executive level

Desirable:

• Experience in hospitality, multi-site operations, or customer-led businesses
• Exposure to social enterprise, scaling organisations, or blended income models

Time Commitment

• Approx. 1–2 days per month
• Monthly board meetings (hybrid, typically evenings)
• Quarterly Finance & Risk Committee meetings
• Occasional ad hoc support and review of papers
• Initial term: 3 years (renewable)

Why Join Us?

• Shape the growth of a high-potential, mission-led organisation
• Apply your expertise to a scalable social enterprise model
• Join a committed, ambitious, and values-driven board
• Play a direct role in helping people rebuild their lives through work
• Contribute to changing perceptions of homelessness through employment

Apply

Please submit:

• Your CV
• A short cover note (max 500 words) outlining your interest and relevant experience

Fort Amherst Heritage Trust cares for Fort Amherst in Chatham, Kent, preserving an important historic site and making it available for the benefit, enjoyment and education of the wider community. The Trust relies heavily on volunteers to help maintain, restore, interpret and promote the site for present and future generations.

Role Purpose

Trustees are collectively responsible for the governance, strategic direction and long-term sustainability of Fort Amherst Heritage Trust. As a Trustee, you will help ensure that the charity fulfils its charitable purposes, complies with its legal duties and makes decisions in the best interests of the Trust and the communities it serves.

Key Responsibilities

· Work with fellow Trustees to set and review the Trust’s vision, strategy and priorities.

· Ensure the Trust carries out its charitable purposes for the public benefit.

· Oversee the responsible management of the Trust’s finances, assets, buildings, grounds and collections.

· Support good governance by complying with the Trust’s governing document, charity law and relevant regulations.

· Monitor risks, policies and procedures, including health and safety, safeguarding, finance, data protection and volunteer management.

· Contribute to discussions and decisions at Board meetings, reading papers in advance and offering constructive challenge and support.

· Act as an ambassador for Fort Amherst, promoting its heritage, community value and volunteer-led work.

· Support fundraising, partnership development and community engagement where appropriate.

· Declare and manage any conflicts of interest and maintain confidentiality where required.

Skills and Experience

We welcome applications from people with a commitment to heritage, community benefit and good governance. Previous trustee experience is helpful but not essential. The Trust is particularly interested in people who can bring one or more of the following areas of experience:

· Heritage, museums, archives, conservation or historic buildings.

· Finance, fundraising, grant applications or business planning.

· Education, learning, interpretation or visitor experience.

· Volunteer management, community engagement or inclusion.

· Marketing, communications, events or digital engagement.

· Legal, governance, risk management, health and safety or safeguarding.

· Property, estates, facilities management or environmental stewardship.

Personal Qualities

· A genuine interest in Fort Amherst, local heritage and public benefit.

· Sound judgement, integrity and a willingness to act collectively with other Trustees.

· Ability to think strategically while understanding practical operational challenges.

· Confidence to ask questions, offer constructive challenge and support good decision-making.

· Commitment to equality, diversity, inclusion and respectful working relationships.

· Willingness to give sufficient time and attention to the role.

The Children's Book Project is a national charity on a mission to tackle book poverty. We passionately believe that every child should have the opportunity to own a book and have, in the last year, celebrated gifting our 1 millionth book! We are looking for some wonderful volunteers to help us in managing book sorting and packing with a range of amazing corporate volunteers at our three HQs in Birmingham, Leeds and London.

We gift beautiful pre-loved and new books to schools and we gift within prison settings in order to reach children who may not otherwise have access to book ownership.

We are looking for volunteers in Birmingham, Leeds and London able to help us in the running of our book sorting days at each of our three HQs.  Ideally you will be able to commit to 2-3 days per half term.  (We work term-times only).  Our hours are 10am - 2:30pm.

We work with a range of amazing corporate volunteer teams who come to organise, sort and then pack our books in preparation for delivery. These corporate days are always full of energy and fun and we are looking for energetic and passionate people to support these events as Volunteer Coordinators - helping to make sure that there is a warm welcome, a clear plan for the day and that our one-off visitors can contribute productively.

What is required:

• On average, a commitment to 2 days per half term 
• Flexibility to travel to your local HQ for sorting and corporate volunteering days
• A can-do attitude and enjoyment of working as part of a team.

In return, you’ll get to be part of an extraordinary family of volunteers as we make a real and lasting difference to young lives – there is almost an immeasurable benefit to empowering a child to read for pleasure and we believe that no child should be denied access to a book through poverty. We would love your support!

Role summary

Community Bereavement Cafés are welcoming and open spaces for people to talk about their grief.  Facilitators help run and facilitate the cafes.

A standard DBS check will be required for this role.

Main duties of this role may include any of the following:

· Help prepare the venue for the café set up – positioning chairs, preparing refreshments, making the seating welcoming and conducive to a positive experience.

· Welcome people as they arrive.

· Provide name labels to ensure people are known by name.

· Identify newcomers and assist them to settle in – making introductions and offering a helping hand to begin with. Being sure to withdraw yourself from the group when it feels right to allow peer support to take over and blossom.

· Offer and make drinks, clear cups etc.

· Facilitate a session in the Cafe after receiving bereavement training.

· Give notice before the café is due to end so that people can draw their conversations to a close.

· Occasionally, at the end, distribute feedback forms to participants to complete anonymously.

· When everyone has left, put the room back to how it was before the café started.

· Escalate any concerns or worries about attendees to the Cafe lead.

·Uphold strict confidentiality and maintain professional boundaries at all times.

Training & supervision

· Training provided in understanding grief and bereavement, communication and active listening skills, facilitating group spaces, safeguarding, boundaries, referral pathways, cafe operations and practical logistics.

· Monthly supervision/support.

· Ongoing training as required.

Experience & qualifications required

· Having excellent communication and listening skills.

· Ability to join in conversation and contribute appropriately.

· Happy chatting in a group or individually.

· Allowing others to speak and give them space to do that.

· Being comfortable discussing bereavement, death, dying and loss.

· Ability to judge the correct moment to leave a conversation, and have the confidence and skills to do that.

· Ability to effectively facilitate groups – creating a supportive environment in which everyone feels able and welcome to contribute, and in which no one person dominates to the detriment of others.

· Friendly and approachable.

· Empathic · Calm · Non-judgemental.

· Flexible in approach · Emotional intelligence, and alertness while facilitating.

· Being able to read situations and act appropriately.

· Reliable and punctual.

· Understand, and maintain the boundaries of your role.

· Well-developed coping strategies and resilience in discussing difficult feelings and bereavement.

· Able to respect, and maintain, people’s confidentiality.

· Able to ask for help and advice when situations arise that are beyond your own knowledge, capabilities, or comfort levels.

· To be self-reflective and make full use of supervision.

Why join us

Rebuild with Hope was established in 2021 and began supporting people facing multiple barriers to employment. From our humble beginnings we have seen continued and exciting growth which has allowed us to further develop and expand our support programmes alongside the opening of several retail outlets, high street stores and a community hub and café.

Our additional retail stores are in Runcorn (two stores), Earlstown, Kirkham, Thorn Cross and Wrexham. Our mission is to support those facing multiple barriers to employment by providing mentorship, employment opportunities and holistic support. Rebuild With Hope provides opportunities and delivers comprehensive support making transitioning back to work as smooth as possible.

We offer training, volunteering, work experience and progression to real work opportunities, coupled with wrap around support to foster independence, promote self-esteem and provide hope for people when they need it most. Employment and volunteering opportunities continue to help us support communities with the ongoing and ever challenging cost of living crisis.

Overview

The Rebuild with Hope Foundation is a fast growing and impactful charity supporting those facing barriers to work. Due to our continued growth we are looking to increase and diversify our Board membership. We are looking to appoint Trustees, no former experience is required as training will be provided. We are also looking to appoint a Treasurer a long with an experienced Chair of the Board. There are separate recruitment packs for each of the three roles, with each outlining the different knowledge and experiences required .

As Trustee you will help steer the charity towards achieving its mission. This vital role offers an exciting opportunity to contribute to meaningful community initiatives, support sustainable growth, and foster positive relationships with stakeholders. As a Trustee, you will play a key part in shaping the charity’s future, ensuring accountability, transparency, and effective governance. This paid position invites passionate individuals eager to make a lasting difference through dedicated service and innovative thinking.

Role Description

Board Members are jointly and severally responsible for the overall governance and strategic direction of the charity, its financial health, probity of its activities, developing the organisation’s aims, objectives, and goals in accordance with the Constitution, legal and regulatory guidelines. All Board Members should be aware of and understand their individual and collective responsibilities and should not be overly reliant on one or more Members in any aspect of the governance of the charity.

Chair Specific Duties

• Rebuild with Hope operates within the law, and according to its constitution and its commitments to stakeholders and is adequately resourced to meet its commitments.
• Rebuild with Hope develops an effective strategy in line with the core values of the organisation
• All Board Members are fully involved in discussions and decisions, and the contribution of individual Members is monitored. The Chair will encourage group decision making, teamwork, and a sense of shared purpose, and will foster a sense of inclusivity and shared mission by informing the Board at each meeting of any ‘Chair’s business’ which has taken place since the last meeting
• The Board’s agenda is appropriate and focuses on the key strategic issues, all planned business is dealt with in an equitable, fair manner and a conclusion is reached in each case, and that decisions are clearly and accurately minuted
• The Board continually monitors Rebuild with Hope’s progress, and that Board Members have regular, timely and relevant information on strategic and financial issues and key risks
• Board Members have a proper knowledge and understanding of their roles and responsibilities
• The Board delegates, as appropriate, to its Committees and to its Chief Executive
• Regular reviews of Board, Committee and Chief Executive performance are undertaken, and a programme of development processes for the Board, its Members, and the Chief Executive is established
• Periodic reviews of the composition and workings of Rebuild with Hope are undertaken to ensure it continues to respond appropriately to changes in the wider environment
• Effective use is made of the Board’s time within, and between, meetings
• The Board receives professional advice when necessary
• The support and commitment of Rebuild with Hope’s partners and key stakeholders are developed and sustained
• They represent Rebuild with Hope as required and foster positive relationships with a range of stakeholders. The Chair will ensure that a high profile is maintained for the organisation, and that stakeholders are kept informed of our work
• Positive working relationships are maintained among Board Members and with the Chief Executive to enable an appropriate balance of challenge and support to be provided 

Duties

• Ensuring the charity complies with legislative and regulatory requirements and acts within the confines of the Constitution and its charitable objects.
• Acting in the best interest of the charity, beneficiaries, and future beneficiaries.
• Promoting and developing the charity to help it grow and maintain its public benefit.
• Maintaining sound financial management and control of the charity’s resources.
• Ensuring a fully effective and appropriate system recruitment, for appointment the and monitoring of the work and activities for the CEO and Senior Management team.
• Ensuring the effective and efficient administration of the charity and its resources, striving for best practice in good governance.
• Maintaining absolute confidentiality about all aspects of Trustees’ business

This role offers an inspiring opportunity to contribute your skills and experiences toward creating positive change while working alongside passionate professionals dedicated to making a difference in our communities.

How to apply

Please download the relevant recruitment pack for either Trustee, Treasurer and Chair. The application process is outlined within the pack.

We request no contact from external agencies