247 Relationship management volunteer roles

Join the Team and Help Us Build the Future of The Swadhinata Trust 

The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.

To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.

How Can You Help 

We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.

Strategy and Programme Volunteer

The Goal:Help us turn our big dreams into reality. You will be part of the team that takes our ambitions and builds them into practical, life-changing projects.

We’d love help with:

• Planning the Journey: Helping us draft clear project plans and timelines.

• Tracking our Progress: Helping us collect information to see how well our projects are doing.

• Organising Teams: Assisting with the coordination of different tasks to keep everything running on time.

What you bring:

• An organised mind and a love for "getting things done."

• Experience in project management or a strong interest in how charities run.

• The ability to see the steps needed to reach a big goal.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own how people are looked after, how they are welcomed and the small details that decide whether an evening feels generous or thrown together.

Key tasks

1.  Catering & refreshments

○ Plan and order catering appropriate to each event, audience and budget.

○ Manage dietary, allergen and halal requirements properly and without fuss.

○ Manage setup, service and clear-down of food and drink.

2.  Welcome & front of house

○ Design and run the welcome experience: registration, signage and greeting.

○ Brief front-of-house volunteers on tone and expectations.

○ Look after speakers, sponsors and guests of honour.

3.  Suppliers & cost

○ Source and negotiate with caterers and hospitality suppliers.

○ Track hospitality spend against budget and cost per head.

○ Build relationships with reliable local suppliers.

4.  Standards

○ Ensure food hygiene and safety requirements are met.

○ Maintain a consistent standard so guests know what to expect from us.

○ Gather feedback on hospitality specifically, and act on it.

What we're looking for

● Hospitality, catering or front-of-house experience.

● Naturally hospitable — you notice when someone has been left waiting.

● Budget-conscious without being cheap.

● Based in Birmingham with regular evening and weekend availability.

● Food hygiene certificate (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Why join us

Rebuild with Hope was established in 2021 and began supporting people facing multiple barriers to employment. From our humble beginnings we have seen continued and exciting growth which has allowed us to further develop and expand our support programmes alongside the opening of several retail outlets, high street stores and a community hub and café.

Our additional retail stores are in Runcorn (two stores), Earlstown, Kirkham, Thorn Cross and Wrexham. Our mission is to support those facing multiple barriers to employment by providing mentorship, employment opportunities and holistic support. Rebuild With Hope provides opportunities and delivers comprehensive support making transitioning back to work as smooth as possible.

We offer training, volunteering, work experience and progression to real work opportunities, coupled with wrap around support to foster independence, promote self-esteem and provide hope for people when they need it most. Employment and volunteering opportunities continue to help us support communities with the ongoing and ever challenging cost of living crisis.

Overview

The Rebuild with Hope Foundation is a fast growing and impactful charity supporting those facing barriers to work. Due to our continued growth we are looking to increase and diversify our Board membership. We are looking to appoint Trustees, no former experience is required as training will be provided. We are also looking to appoint a Treasurer a long with an experienced Chair of the Board. There are separate recruitment packs for each of the three roles, with each outlining the different knowledge and experiences required .

As Trustee you will help steer the charity towards achieving its mission. This vital role offers an exciting opportunity to contribute to meaningful community initiatives, support sustainable growth, and foster positive relationships with stakeholders. As a Trustee, you will play a key part in shaping the charity’s future, ensuring accountability, transparency, and effective governance. This paid position invites passionate individuals eager to make a lasting difference through dedicated service and innovative thinking.

Role Description

Board Members are jointly and severally responsible for the overall governance and strategic direction of the charity, its financial health, probity of its activities, developing the organisation’s aims, objectives, and goals in accordance with the Constitution, legal and regulatory guidelines. All Board Members should be aware of and understand their individual and collective responsibilities and should not be overly reliant on one or more Members in any aspect of the governance of the charity.

Chair Specific Duties

• Rebuild with Hope operates within the law, and according to its constitution and its commitments to stakeholders and is adequately resourced to meet its commitments.
• Rebuild with Hope develops an effective strategy in line with the core values of the organisation
• All Board Members are fully involved in discussions and decisions, and the contribution of individual Members is monitored. The Chair will encourage group decision making, teamwork, and a sense of shared purpose, and will foster a sense of inclusivity and shared mission by informing the Board at each meeting of any ‘Chair’s business’ which has taken place since the last meeting
• The Board’s agenda is appropriate and focuses on the key strategic issues, all planned business is dealt with in an equitable, fair manner and a conclusion is reached in each case, and that decisions are clearly and accurately minuted
• The Board continually monitors Rebuild with Hope’s progress, and that Board Members have regular, timely and relevant information on strategic and financial issues and key risks
• Board Members have a proper knowledge and understanding of their roles and responsibilities
• The Board delegates, as appropriate, to its Committees and to its Chief Executive
• Regular reviews of Board, Committee and Chief Executive performance are undertaken, and a programme of development processes for the Board, its Members, and the Chief Executive is established
• Periodic reviews of the composition and workings of Rebuild with Hope are undertaken to ensure it continues to respond appropriately to changes in the wider environment
• Effective use is made of the Board’s time within, and between, meetings
• The Board receives professional advice when necessary
• The support and commitment of Rebuild with Hope’s partners and key stakeholders are developed and sustained
• They represent Rebuild with Hope as required and foster positive relationships with a range of stakeholders. The Chair will ensure that a high profile is maintained for the organisation, and that stakeholders are kept informed of our work
• Positive working relationships are maintained among Board Members and with the Chief Executive to enable an appropriate balance of challenge and support to be provided 

Duties

• Ensuring the charity complies with legislative and regulatory requirements and acts within the confines of the Constitution and its charitable objects.
• Acting in the best interest of the charity, beneficiaries, and future beneficiaries.
• Promoting and developing the charity to help it grow and maintain its public benefit.
• Maintaining sound financial management and control of the charity’s resources.
• Ensuring a fully effective and appropriate system recruitment, for appointment the and monitoring of the work and activities for the CEO and Senior Management team.
• Ensuring the effective and efficient administration of the charity and its resources, striving for best practice in good governance.
• Maintaining absolute confidentiality about all aspects of Trustees’ business

This role offers an inspiring opportunity to contribute your skills and experiences toward creating positive change while working alongside passionate professionals dedicated to making a difference in our communities.

How to apply

Please download the relevant recruitment pack for either Trustee, Treasurer and Chair. The application process is outlined within the pack.

We request no contact from external agencies

Volunteer Social Media Engagement Assistant (Remote)

Organisation: Influential Stars

Location: Remote – UK based Commitment: Approximately 15 flexible hours per week

Contract Type: Volunteer

About Us

Influential Stars is a purpose-driven platform connecting Creators, Collaborators, supporters and causes through exclusive experiences, sponsored events and fundraising campaigns. We believe anyone with a BIG heart can use their influence, networks and community to make a positive difference.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years supporting charitable causes. The platform was created from a simple belief: when influence, connection and community come together, they can create meaningful impact.

Role and Purpose

We are looking for a friendly, proactive and socially confident individual to help Influential Stars maintain a warm, visible and engaging presence across its social media platforms. As our Volunteer Social Media Engagement Assistant, you will interact as Influential Stars with Creators, Collaborators, registered causes and supporters.

You will respond to comments, acknowledge tags and shares, engage with relevant content and help ensure questions and opportunities reach the appropriate team member. This is primarily a social media engagement role.

Routine content creation, planning and scheduling are not core responsibilities; however, experience in these areas would be advantageous, as there may occasionally be opportunities to provide support or cover by mutual agreement. Your main purpose will be to help people feel noticed, valued and connected to the Influential Stars community.

Key Responsibilities

● Monitor comments, mentions, tags and relevant messages across Influential Stars’ social media accounts. ● Respond to comments in the approved Influential Stars tone of voice. ● Thank people for sharing, supporting, nominating or engaging with Influential Stars. ● Engage regularly as Influential Stars with registered Creators, Collaborators and causes. ● Like, comment on and support appropriate posts shared by members of the Influential Stars community. ● Engage regularly as Influential Stars with appropriate content shared by registered Creators, Collaborators and causes, including posts relating to live and upcoming campaigns. ● Help members of the Influential Stars community feel noticed and supported through consistent, meaningful interaction. ● Identify potential Creators, Collaborators, supporters and causes through social media engagement. ● Direct people towards the relevant Influential Stars information, registration page or support resources. ● Forward enquiries and potential opportunities requiring further action to the appropriate team member. ● Immediately escalate complaints, safeguarding concerns, payment questions, confidential information and any other sensitive or complex communications. ● Monitor for spam, inappropriate content or suspicious activity and report it to the relevant team member. ● Keep accurate notes of enquiries and follow-up actions where required. ● Share useful feedback, common questions and engagement opportunities with the wider team. ● Contribute ideas for improving community engagement and strengthening relationships across social media. Social Media Platforms The role will include engagement across: ● Instagram ● Facebook ● LinkedIn ● TikTok ● YouTube ● Other relevant platforms introduced by Influential Stars Skills and Experience Required Essential ● Excellent written communication skills. ● A friendly, warm and professional communication style. ● Confidence interacting with people through social media. ● Good judgement when responding publicly on behalf of an organisation. ● Ability to recognise when an enquiry needs to be passed to another team member. ● Strong attention to detail, including spelling and grammar. ● Reliable, proactive and able to work independently. ● Comfortable following approved guidance, templates and brand messaging. ● Passion for helping others and supporting meaningful causes. ● Respect for confidentiality and sensitive personal circumstances. Desirable ● Interest in digital marketing, social media, communications, PR, charities or fundraising. ● Experience carrying out social media engagement on behalf of a business, charity or organisation. ● An understanding of how engagement differs across Instagram, Facebook, LinkedIn and TikTok. ● Experience with community management, customer service or online relationship building. ● Experience creating, planning or scheduling branded social media content would be advantageous.

Previous professional experience is not essential.

Full training, guidance and example responses will be provided.

Working Arrangement

● Fully remote volunteer position. ● Flexible hours to fit around studies, employment and other commitments. ● Typical commitment of approximately 15 hours per week. ● The hours should be spread across the week, with regular short check-ins to maintain consistent social media engagement. ● Availability to attend our weekly online team meeting on Mondays from 10:00 am to 11:00 am. ● Ongoing support from the Influential Stars team.

Why Volunteer with Us?

● Gain practical experience in social media engagement and online community management. ● Opportunities to develop broader experience in content creation and social media management, depending on your skills and interests. ● Develop professional communication and relationship-building skills. ● Learn how to represent a purpose-driven organisation online. ● Gain experience working with Creators, Collaborators, charities and personal causes. ● Strengthen your CV and LinkedIn profile. ● Build your professional network. ● Join a growing, mission-driven organisation. ● Help people use their influence to raise funds and awareness for meaningful causes.

Volunteer Benefits & Rewards

This is currently a volunteer role, offering valuable experience and the opportunity to be part of Influential Stars as the platform grows.

As a registered Collaborator, you may also be eligible for:

● A £25 referral reward when a Collaborator you introduce goes on to refer a Creator who successfully completes their first qualifying campaign. ● A 5% Collaborator Thank You from Influential Stars’ platform share when a Creator you personally introduce successfully completes their first qualifying entry-based campaign.

These payments are provided by Influential Stars and never reduce the guaranteed amount donated to the charity or personal cause. 

About us:

Business Launchpad (BLP) is an enterprise charity based in Tooting, in the London Borough of Wandsworth. We support young people aged 18 to 30 to start and grow their own businesses, access employment, and build skills for economic independence.

Our core programmes are:

• Pathways, our flagship 12-week enterprise cohort programme, guiding young people from idea to early-stage business.

• Business Lab, a 6-week pipeline programme for young people exploring enterprise as a route forward.

• Career Connect, our annual employability fair connecting young people with employers and opportunities.

About this Volunteer role:

Location: Tooting Works, Tooting, London SW17

Duration: Minimum 4 weeks, up to 12 weeks (flexible by arrangement)

Hours: Part-time or full-time by arrangement

Remuneration: Volunteer

This role sits within our Programmes and Delivery team. You will work alongside our Programme Coordinator on the recruitment, onboarding and administrative tasks that keep our programmes running day to day.

It is a practical role with real responsibility. You will see how a charity programme team works from the inside, including how we bring young people onto our programmes, track their progress and stay in contact with partners and referrers.

What You Will do:

Recruitment and Participant Outreach:

• Support recruitment campaigns for Pathways and Business Lab across digital channels.

• Help manage the enquiries inbox and respond to initial expressions of interest.

Onboarding and Administration:

• Help prepare and send out welcome packs, joining instructions and programme information.

• Assist with collecting participant documents, consent forms and eligibility evidence.

• Help communicate session timetables and any changes to participants.

Programme Administration:

• Help prepare session materials, including printing, digital uploads and room or resource coordination.

• Maintain recruitment progress tracking spreadsheets.

• Assist with gathering participant feedback to support our monitoring and evaluation.

Communications Support:

• Provide day-to-day administrative support to the programme team, including sending emails, texts messages and making phone calls with programme participants.

• Follow up new leads for programme interest and support with discovery chat bookings and follow ups.

What We Are Looking For:

You do not need previous charity experience. We are looking for someone reliable and well organised who genuinely wants to support young people. We will give you the training and supervision you need to do the role well.

Essential

• Good organisational skills and attention to detail.

• Clear written and verbal communication skills.

• Confident using Microsoft Office (Word, Excel, Outlook) or Google Workspace.

• Able to handle sensitive information with care and discretion.

• Happy to ask questions and take initiative when needed.

• Commitment to equity and inclusion and to supporting young people from all backgrounds.

Desirable

• Some experience or interest in the charity, education or public sector.

• Experience supporting events, recruitment or communications work.

• Some knowledge of the challenges young people face in finding work or starting a business.

What You Will Gain

By the end of your placement, you will have:

• First-hand experience of how a funded charity programme is planned, recruited and delivered.

• Practical experience using a CRM system (Salesforce) and a Learning Management System.

• Stronger skills in participant communications, data management and programme administration.

• A good working knowledge of the youth enterprise and employability sector in London.

• A reference from Business Launchpad on completion.

• Access to the BLP alumni network and future opportunities where relevant.

Volunteering Arrangements

The placement is based at Tooting Works in South London. Some tasks may be done remotely, depending on the stage of the programme cycle, and this can be agreed with your line manager.

We ask volunteers to commit to their agreed hours and to give notice if they cannot attend. We will agree a schedule at the start that works for both of us.

Why join us

Rebuild with Hope was established in 2021 and began supporting people facing multiple barriers to employment. From our humble beginnings we have seen continued and exciting growth which has allowed us to further develop and expand our support programmes alongside the opening of several retail outlets, high street stores and a community hub and café.

Our additional retail stores are in Runcorn (two stores), Earlstown, Kirkham, Thorn Cross and Wrexham. Our mission is to support those facing multiple barriers to employment by providing mentorship, employment opportunities and holistic support. Rebuild With Hope provides opportunities and delivers comprehensive support making transitioning back to work as smooth as possible.

We offer training, volunteering, work experience and progression to real work opportunities, coupled with wrap around support to foster independence, promote self-esteem and provide hope for people when they need it most. Employment and volunteering opportunities continue to help us support communities with the ongoing and ever challenging cost of living crisis.

Overview

The Rebuild with Hope Foundation is a fast growing and impactful charity supporting those facing barriers to work. Due to our continued growth we are looking to increase and diversify our Board membership. We are looking to appoint Trustees, no former experience is required as training will be provided. We are also looking to appoint a Treasurer a long with an experienced Chair of the Board. There are separate recruitment packs for each of the three roles, with each outlining the different knowledge and experiences required .

As Treasureyou will help steer the charity towards achieving its mission. This vital role offers an exciting opportunity to contribute to meaningful community initiatives, support sustainable growth, and foster positive relationships with stakeholders. As a Trustee, you will play a key part in shaping the charity’s future, ensuring accountability, transparency, and effective governance. This paid position invites passionate individuals eager to make a lasting difference through dedicated service and innovative thinking.

Role Description

Board Members are jointly and severally responsible for the overall governance and strategic direction of the charity, its financial health, probity of its activities, developing the organisation’s aims, objectives, and goals in accordance with the Constitution, legal and regulatory guidelines. All Board Members should be aware of and understand their individual and collective responsibilities and should not be overly reliant on one or more Members in any aspect of the governance of the charity.

Treasurer Specific Duties

• Liaising, where applicable with the CEO (or other appropriate member of staff)
• Supporting the Board to monitor the financial position of the charity
• Creating in conjunction with relevant financial senior instruments for the control of charity assets
• Ensuring that staff create sound financial instruments for the control of charity assets
• Advising on the financial implications the Charity's Strategic Plan
• Ensuring that the annual accounts are compliant with the current charities’ SORP
• Ensuring close working relationships with the internal audit team and any Committees of the Board
• Ensuring that sound financial management is maintained and ensuring expenditure is in line with the charity’s objects
• Acting as a counter signatory on charity cheques and any applications and receipts of funding (if mandated)

Trustee Duties

• Ensuring the charity complies with legislative and regulatory requirements and acts within the confines of the Constitution and its charitable objects.
• Acting in the best interest of the charity, beneficiaries, and future beneficiaries.
• Promoting and developing the charity to help it grow and maintain its public benefit.
• Maintaining sound financial management and control of the charity’s resources.
• Ensuring a fully effective and appropriate system recruitment, for appointment the and monitoring of the work and activities for the CEO and Senior Management team.
• Ensuring the effective and efficient administration of the charity and its resources, striving for best practice in good governance.
• Maintaining absolute confidentiality about all aspects of Trustees’ business

This role offers an inspiring opportunity to contribute your skills and experiences toward creating positive change while working alongside passionate professionals dedicated to making a difference in our communities.

How to apply

Please download the relevant recruitment pack for either Trustee, Treasurer and Chair. The application process is outlined within the pack.

We request no contact from external agencies

Chair of the Board of Trustees 

Mind in Salford 

Location: Salford / Hybrid 

Contract: Voluntary Trustee position 

Time commitment: Approximately 1- to 1.5-days per month 

Would you like to use your leadership and governance experience to help shape the future of a charity making a lasting difference to the mental health and wellbeing of people across Salford? 

Mind in Salford is seeking a new Chair of Trustees to lead its Board and support the charity as it builds on over 50 years of providing vital local mental health services. 

About Mind in Salford 

Mind in Salford is an independent, user-focused charity committed to ensuring local people experiencing mental health problems receive the support and respect they deserve. 

The charity provides a range of services including advocacy, welfare rights and debt advice, mindfulness, mental health training and specialist support for the LGBTQ+ community through its Rainbow Mind programme. 

With an experienced Senior Leadership Team and a Board that is going through a period of transition, this is an opportunity for a new Chair to strengthen Board effectiveness, support the development of new Trustees and help shape the charity’s next chapter. 

About the Role 

The Chair will provide strategic leadership to the Board, ensuring effective governance, sound decision-making and a clear focus on Mind in Salford’s charitable purpose. 

In this role, you will lead and develop an effective, inclusive and high-performing Board, Chair meetings, build a strong, constructive relationship with the Chief Executive and represent the Charity and help develop relationships with key partners and supporters. 

About You 

They are looking for someone with senior strategic leadership experience and a strong understanding of charity governance, who can lots of emotional intelligence and sound judgement to the role. 

You will bring: 

• Experience of working with a charity Board or in a senior non-executive role. 

• A strong understanding of the duties and responsibilities of charity Trustees. 

• The ability to chair meetings effectively, build consensus and manage challenging conversations. 

• Experience of providing strategic oversight of finance, risk and organisational performance. 

• Strong relationship-building and influencing skills. 

• A genuine commitment to equity, diversity and inclusion. 

Knowledge of health and social care, or a related sector, would be valuable. A connection to Salford and its communities is also important. 

Commitment 

The Board meets every two months, alongside a Finance sub-committee which meets four times a year. Trustees are expected to prepare for meetings, review papers in advance and contribute actively to Board discussions. As Chair you will be expected to meet regularly with the CEO and provide support outside of the formal meeting structure. 

This is a voluntary position, although reasonable out-of-pocket expenses will be reimbursed. The initial term is three years, with a maximum of three terms. 

How to Apply 

To apply, please click Apply Now below. You will need to include: 

• An up-to-date CV. 

• A covering statement of no more than two pages outlining how you meet the requirements of the role and the value you would bring as Chair. 

For an informal conversation about the role, please contact our recruitment partners, Atkinson HR Consulting. Contact information can be found on the Candidate Information Pack and website. 

Key Dates 

Closing date: Tuesday 29 September 2026 at 12 noon 

Interview date: Friday 16 October 2026 (in person) 

Join our Board of Trustees

We are seeking new Trustees to join our Board and contribute their skills and experience. We are particularly looking for applications from parents and carers whose children attend our Camden Square and Fairfield playcentres. 
 
The trustees are responsible for the administration of the charity, and in contributing to strategies that will future-proof the organisation and help to maintain or improve its CQC and Ofsted ratings. 

The people we’re looking for

We are particularly interested in candidates with
strengths in the following areas:

PACE is seeking to grow its board by recruiting up to 5 new trustees, including a Chair. Our
Trustees need to have the following essential qualities:

• Commitment to giving children and young people in Camden a better start in life
• Willingness to devote the necessary time and effort
• Willingness to act in the best interests of the organisation
• Ability to think creatively and strategically, exercise good independent judgement and work effectively as a Board member
• Sense of humour

Knowledge and experience in:

• Inclusion and disability
• Safeguarding
• Fundraising and income generation
• Finance and compliance
• Governance
• Education, OFSTED and EYFS frameworks
• Facilities management, property and tenure
• Human resources
• Legal expertise
• Play provision

We particularly welcome applicants from an ethnic minority and those who are disabled or the parent of a disabled child, or parents of our service users, as we aim for our Board to be as representative as possible of our beneficiaries. 

Volunteer role: Fundraising Lead Volunteer

Commitment level: Flexible 2-4 hours a week

Location: Office based Stamford & attending events

Purpose of the Voluntary role:

Evergreen purpose is to promote healthy ageing and positive attitudes towards older people; seeking relevant ways to honour old age and if needed, to serve through Advocacy, Friendship and practical support and our vision is for Stamford, the Deepings, Bourne and the surrounding villages to be seen as a great place to grow old. Our work is supported and funded by our ‘Friends of Evergreen’ – local individuals and businesses whose support enables us to deliver our volunteer led services which so many rely on locally. The Friends of Evergreen Lead Volunteer is a key role that supports, promotes and grows our Friends of Evergreen.

The Fundraiser is a part-time volunteer role, based in Stamford, responsible for generating income to support Evergreen Care Trust’s services for older adults. Day-to-day tasks include cultivating relationships with donors and supporters, and identifying new fundraising opportunities with local businesses and community groups. The role involves preparing grant applications and funding proposals, maintaining accurate donor records, and monitoring income against targets. The individual will also analyse fundraising performance, report on outcomes, and contribute ideas to improve future initiatives.

Key Responsibilities:

Ability to effectively convey the charity's mission and engage with donors, both verbally and in writing.

Creating and maintaining relationships with supporters, sponsors, and partners.

Ability to connect with donors and understand their motivations for giving.

Ability to work collaboratively with other team members and departments within the charity.

Understanding of the relevant aspects of the Fundraising Code and data protection regulations

Key relationships:

 Working effectively with other volunteers, trustees, other staff including the Marketing & Events Lead and Volunteer Services Manager and Friends of Evergreen admin support.

Developing strong relationships with current and new Friends of Evergreen

Skills, Qualifications and experience required:

Excellent Communication skills

Able to build relationships with current and new Friends of Evergreen

Able to represent Evergreen at events and meeting new supporters

Charity fundraising experience would be a bonus as would experience in a relevant role such as business development, sales, or events.

Familiarity with fundraising methods would also be a bonus, such as grant writing, corporate partnerships, and individual giving.

Training and support required:

Evergreen Induction Training (half day Saturday)
Mandatory Online Safeguarding training
Introduction training sessions to Friends of Evergreen role
Invitation to attend relevant training courses as and when they are arranged
On going support from Volunteer Services Manager

Availability of parking at work location:

There is parking at Evergreen’s office

A Basic DBS is required for this role.
 

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities will include:

• Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
• Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
• Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
• Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
• Contribute to the overall Bid strategy alongside other stakeholders.
• Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
• Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
• There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
• Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.

What are we looking for?

Education, Skills and Experience: Requirements

Essential:

• At least three years of experience in successfully leading teams within a bid environment.
• Proven track record of improvement and achievement - processes and people
• Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
• Ability to write strong proposals and experience as an estimator
• Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
• Ability to persuade and influence others
• Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
• Ability to work to deadlines
• Strong business/commercial acumen
• Keen attention to detail
• Commercially sound judgement
• Strong negotiation skills.
• Strong financial skills

Desirable:

• Leadership qualification (CMI or ILM)
• Experience with an integrated project management / ERP system (Enterprise Resource Planning)
• Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
• MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free.  You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Help adults in your community transform their lives through reading. As Local Fundraiser, you'll play a vital role in helping your local Read Easy group raise the funds needed to provide free, confidential, one-to-one reading coaching for adults who struggle with reading.

Working as part of the group's Management Team and Board of Trustees, you'll help develop a fundraising plan, identify local funding opportunities and build relationships with businesses, community organisations and grant-making bodies. You'll write funding applications, coordinate fundraising activities where appropriate and help recognise and thank those who support the group. The Management Team meets approximately every 6–8 weeks to work together on the strategic direction of the group.

Previous fundraising experience is welcome but not essential. We're looking for someone who is organised, enthusiastic and proactive, with good communication skills and a willingness to seek out local funding opportunities. If you enjoy building relationships, writing, planning or organising, we'd love to hear from you.

The role is flexible, requires around three hours per month, and full training, resources and ongoing support from Read Easy UK are provided.