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Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

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Lead Volunteer

Mind Retail

Role Profile

Located at

Shop Based

Department

Mind Retail 

Hours

Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

About the role

Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.

Key tasks

Our Lead Volunteers are responsible for all of the following tasks:

· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:

o Setting up the till and cashing up at the end of the day

o Conducting a shop floor walk

o Conducting health & safety compliance checks, such as inputting information into our H&S system

o Checking shop emails and cascading key messages to the team

o Securing the shop

o Making sure housekeeping and cleaning is completed

· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.

· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide

· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.

· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.

· Performs management till functions such as refunds.

· Provides direction and support to shop volunteers, following instructions from the shop management team.

· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.

· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.

Like our other volunteers, Lead Volunteers also support with the below key tasks:

· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.

· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.

· Actively promotes Gift Aid to maximise contributions from donations.

· Supports with the rotation, quality and replenishment of stock in order to maximise sales.

· Answering the shop telephone and taking messages from customers and our internal teams

· Ensures excellent shop standards at the end of the trading day and following closedown procedures

What you’ll gain from being a Lead Volunteer

· Experience working as part of, and leading, a diverse team

· Shop management and retail management experience

· Key holder experience

· Opportunity to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

About you

· Commitment to our values & behaviours

· Enthusiastic and committed to achieving shop targets

· Flexible and adaptable approach

· Ability to work as a team and on your own initiative

· Able to build good working relationships

· Ability to work within Mind Retail’s policies and procedures

· Willingness to learn

· Good customer service skills

· Good communication skills

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Join Our Board - Help shape the future of Merton’s vibrant voluntary, community and social enterprise sector.

Merton Connected is seeking two to three new trustees to join us at an exciting time of growth.

Merton's voluntary, community, social enterprise and faith sector is full of energy, ideas and people determined to make a difference. As the borough's infrastructure charity, Merton Connected sits right at the heart of it: connecting, supporting and championing the organisations that support local people every day.

Now we want you to help shape what comes next.

Who we're looking for

We're seeking people who bring curiosity, strategic thinking, and a genuine commitment to inclusive community development. Whether this would be your first governance role or you've supported other boards before, what matters most is your perspective and your willingness to engage.

We're particularly keen to hear from people with insight or experience in:

• Charity management
• Public health, health and social care integration, or partnership working between statutory and VCS organisations
• Marketing and communications
• Digital and AI operations
• Income generation and fundraising
• Impact and performance measurement

We also warmly welcome applicants with diverse lived experience, fresh perspectives, and a strong connection to Merton. There's no single profile we're looking for, and different viewpoints make us stronger.

What you'll be doing

As a trustee, you'll help shape our strategy, strengthen good governance, and champion the voices of local organisations and residents. You'll join a collaborative, supportive board that works closely with our leadership team to ensure Merton's voluntary, community and faith sector continues to thrive.

What you'll gain

• The chance to influence local priorities and make a meaningful difference to people's lives
• Insight into how a well-connected, values-driven infrastructure charity works from the inside
• Opportunities to share your knowledge and develop your own strategic and leadership skills
• A place on a welcoming, inclusive board committed to learning and collective impact

The practical bit

Time commitment: 4–6 meetings per year (including strategy days), with occasional subgroups or events
Support offered: A full induction is provided, and reasonable out-of-pocket expenses are reimbursed.

We are actively seeking to expand our board and hope to make at least two trustee appointments over the next two months.

Applications are reviewed on a rolling basis, and we may appoint additional trustees where their skills and experience complement the board.

Ready to find out more?

Please apply with your CV and a few screening questions

The Treasurer will play a pivotal role in helping PRDA build a stronger, more resilient organisation so that we can support more people living with the long-term effects of pelvic radiotherapy.

What will you be doing?

PRDA is entering an exciting new phase of development. Over the past two years we have expanded our services, grown our income, increased our partnerships with healthcare professionals and strengthened our support for people living with Pelvic Radiation Disease. We now have a small staff team supported by a committed Board of Trustees, and we are focused on building a financially sustainable organisation that can continue to grow its reach and impact.

Our Board currently consists of six trustees and a Chair, bringing together expertise from healthcare, patient advocacy, communications, governance and the charity sector. We work collaboratively and maintain a close, supportive relationship with the staff team. While the Board's primary role is strategic, we are a small charity where trustees are encouraged to share their expertise and contribute in practical ways when appropriate.

Our current Treasurer will be stepping down at the end of 2026, creating an exciting opportunity for someone to help shape the next stage of PRDA's journey.

As Treasurer, you will work closely with the Chair, our Operations Manager and fellow trustees to provide strategic financial oversight. You will help the Board understand the charity's financial position, oversee budgeting, reserves and cashflow, review financial reporting and support good financial governance. You will also play an important role in ensuring the charity continues to meet its regulatory responsibilities and can make informed decisions as we continue to grow.

Our Board meets online four or five times a year, together with an annual in-person strategy day. Between meetings, the Treasurer will provide occasional advice and support to the Chair and staff team on financial matters and funding opportunities as required.

Over the next three years we have ambitious plans to expand our patient support services, strengthen our education for healthcare professionals, increase awareness of Pelvic Radiation Disease and diversify our income so that our services remain sustainable for the future. This is an opportunity to join a Board at a time when thoughtful financial leadership will directly influence how quickly and effectively we can achieve those ambitions.

Perhaps most importantly, this is a chance to join a friendly, engaged Board where your contribution will be genuinely valued. In a small charity like PRDA, trustees are close to the organisation's work and can clearly see the difference their expertise makes.

What are we looking for?

Person specification 

• Empathy with PRDA’s mission and the people we support
• Demonstrable experience of relevant financial management skills
• Understanding of charity finance and statutory requirements
• Able to communicate financial information to those without finance background
• Sound judgement, integrity and a commitment to good governance
• Strategic thinker
• Creative thinker and solutions minded
• Collaborative, respectful approach and willingness to challenge constructively

What difference will you make?

The Treasurer will play a pivotal role in helping PRDA build a stronger, more resilient organisation so that we can support more people living with the long-term effects of pelvic radiotherapy.

Demand for our services continues to grow as awareness of Pelvic Radiation Disease increases and more people seek information, support and advocacy. At the same time, charities face an increasingly challenging funding environment, making sound financial leadership more important than ever.

Your expertise will help ensure the Board has the financial insight and confidence to make strategic decisions about investing in new services, developing partnerships and securing the organisation's long-term sustainability. By providing robust financial oversight and constructive challenge, you will help us balance ambition with responsible stewardship of our resources.

This role offers the opportunity to influence the future of a charity that is still relatively small but growing rapidly. Your advice will directly inform decisions about how we develop our services, respond to new opportunities and maximise the impact of every pound we raise.

Ultimately, your contribution will enable PRDA to reach more patients and families, provide more high-quality information and peer support, strengthen education for healthcare professionals and continue advocating for earlier diagnosis and better care for people affected by Pelvic Radiation Disease.

Unlike trusteeship in many larger organisations, your impact at PRDA will be visible. You will work alongside a committed Board and staff team who value collaboration, welcome new ideas and recognise the importance of good governance in achieving meaningful change.

This is an opportunity to use your financial expertise to help ensure that no one faces Pelvic Radiation Disease alone, and that PRDA continues to grow into a stronger, more sustainable charity capable of improving lives across the UK.

Community Interaction & Behaviour Change Communication

· Visit villages, urban communities, and schools

· Interact with families, women, and children

· Understand local health practices, challenges, and needs

· Support ongoing community health programs

Hygiene Awareness Campaigns

· Conduct awareness sessions on:

o Personal hygiene (menstrual hygiene , handwashing, cleanliness)

o Sanitation practices

o Safe drinking water and hygiene habits

· Use creative methods like posters, demonstrations, and group activities

Basic Health Education

· Assist in delivering sessions on:

o Menstrual hygiene .

o Preventive healthcare

o Nutrition and balanced diet

o Common diseases and basic prevention methods

· Support local team in simplifying health messages for communities

School Health Programs

· Organize interactive sessions in schools on:

o Hygiene practices for children

o Importance of cleanliness and health

· Conduct activities such as:

o Games and quizzes

o Awareness discussions

o Health-focused storytelling

Women’s Health & Menstrual Hygiene Awareness

· Support workshops on:

o Menstrual hygiene management

o Breaking myths and stigma

o Importance of hygiene and health for women

· Assist in distributing educational materials

Research & Data Collection

· Conduct basic surveys and collect community feedback

· Observe and document hygiene practices and health awareness levels

· Assist in preparing reports and case studies

Campaign Design & Creative Outreach

· Help design:

o Awareness posters

o Educational materials

o Social media campaigns

· Participate in community awareness drives and local events

Community Interaction & Behaviour Change Communication

· Engage in conversations with community members

· Promote positive behaviour change related to hygiene and health

· Learn how communication strategies influence public health outcomes

Documentation & Storytelling

· Document field experiences through:

o Photography

o Blogs

o Video storytelling

· Share impact stories and community voices

The opportunity

The Finance and Audit Committee (FAC) provides BIICL’s Board of Trustees with oversight and assurance on our finances, controls, investments, and audit. We're looking for a chartered accountant or senior finance leader to chair the Committee and join our Board of Trustees at a pivotal moment: a new Director and CEO, a new Director of Operations in post, and a new strategy launching in 2027. You'll bring real technical credibility and the judgement to translate financial detail into confidence for a Board whose backgrounds are mostly legal and academic. In return, you'll help shape the next chapter of one of the world's most respected independent legal institutes.

The current Chair’s term ends in December 2026. We are seeking a successor to join in October, allowing time for handover and induction ahead of the November FAC meeting and the December Board meeting.

Purpose of the role

The Chair of the Finance and Audit Committee provides strategic, non-executive financial oversight rather than day-to-day accounting.

As a trustee, you hold joint legal and fiduciary responsibility for the charity’s overall governance, strategic direction and financial health.

As Committee Chair, you will act as a trusted advisor and critical friend to the Director and Chief Executive and the Director of Operations, ensuring that BIICL’s income is robustly governed, financial risks are mitigated, and resources are deployed optimally to deliver maximum social impact. BIICL outsources financial management to a specialist non-profit accountancy firm, overseen internally by the Director of Operations; you’ll evaluate how well that arrangement is working and recommend change if needed. 

Key responsibilities

Strategic financial oversight

· Budgetary scrutiny: oversee the annual £2.5m operational budget and financial forecasts provided by the executive team.

· Performance monitoring: review quarterly management accounts, analysing variances, cash flow health, and performance against key performance indicators (KPIs).

· Reserves management: champion the regular review of a robust Reserves Policy to safeguard the charity against sudden funding fluctuations.

· Investment assets: oversee the performance of the charity’s cash reserves and any investment portfolios, ensuring alignment with ethical investment strategies.

Audit, risk and internal controls

· Statutory reporting: lead the FAC in reviewing the Annual Report and Accounts, ensuring compliance with Charity SORP FRS102 and statutory filing deadlines.

· External audit: manage the relationship with the External Auditor, leading on the tender process and reviewing the post-audit management letter.

· Risk mitigation: oversee the financial section of the organisation’s risk register, ensuring internal controls are sufficient to prevent fraud and compliance failures across complex funding streams, and ensure FAC oversight of the wider Risk Register.

· Fiscal compliance: monitor compliance with complex tax regimes relevant to this scale, including VAT, Gift Aid, and trading subsidiary operations (as applicable).

Committee leadership and Board reporting

· Meeting governance: set the agenda and chair quarterly FAC meetings, fostering an environment of collaboration, constructive, and high-quality challenge.

· Board communication: report clearly to the full Board of Trustees, translating complex financial positions into strategic insights for non-financial board members.

Statutory trustee duties

· Legal compliance: ensure the charity complies with charity law, company law, and all other relevant legislation or regulation.

· Strategic direction: contribute actively to the Board of Trustees in setting the charity’s overarching vision, mission, values, and strategic goals.

· Asset protection: act as a responsible custodian of the charity’s assets, ensuring funds are spent solely in furtherance of its charitable objectives.

· Effective governance: attend and actively participate in full quarterly Board meetings, the Annual General Meeting (AGM), and strategic away days.

· Collective decision-making: maintain the principle of collective board responsibility, upholding and supporting decisions made by the wider board.

Legal and regulatory frameworks

The postholder is required to understand, uphold, and apply the following core regulatory frameworks:

· The 6 Essential Trustee Duties (Charity Commission Guidance CC3): You share collective legal liability to ensure the charity carries out its purpose for the public benefit, complies with its governing document, acts in the charity's best interests, manages resources responsibly, acts with reasonable care and skill, and remains fully accountable.

· Financial Reporting Standards 102 and the Charities SORP: Because our annual income exceeds £250,000, the accounts must be compiled under the Statement of Recommended Practice (Charities SORP), transparently separating restricted, unrestricted, and designated funds.

· The Charity Governance Code: Our Board intends to benchmark itself against this code. You will directly champion Principle 5 (Board Effectiveness) and Principle 6 (Risk and Control) to ensure internal controls are regularly evaluated.

Person specification

Experience and qualifications

· Financial qualification: chartered status (e.g. ACA, ACCA, CIMA, CIPFA) is essential.

· Senior leadership: proven experience operating as a CFO, Finance Director, or partner in a professional services practice in an organisation of similar or larger scale.

· Sector expertise: strong working knowledge of Charity SORP, restricted and unrestricted funding, and UK charity law is highly desirable.

· Governance background: previous experience as a trustee, non-executive director, or committee member is advantageous.  

Core skills and attributes

· Strategic clarity: ability to look past the numbers to see systematic risks and strategic opportunities.  

· Collaborative challenge: ability to robustly hold senior staff and third-party advisors to account while maintaining a supportive, professional working relationship.

· Communication: ability to explain intricate financial matters plainly to non-financial audiences.

· Commitment to the cause: a demonstrable passion for the charity’s core mission and alignment with its values. 

Terms of appointment

Term:

Trustee appointments are for a three-year term, renewable for a maximum of two consecutive terms.

Time commitment:

Trustees are required to commit approximately 8-10 days per year. There are four board meetings, four FAC meetings per year, a strategy day, plus approx. 2-3 hours per month for executive consultation. 

Location:

London/Hybrid – FAC meetings usually take place online; Board meetings and strategic away days are in-person, usually at our London office.

Remuneration:

This is a voluntary role and is not accompanied by any financial remuneration; however, all reasonable travel and out-of-pocket expenses are reimbursed.

Reporting to:

Board of Trustees / Chair of the Board

How to apply

To apply formally, please submit a CV and supporting statement, each no more than two sides of A4, clearly outlining your suitability for the role against the criteria in the person specification and your motivation for applying.

Please include your home address, contact email, and mobile number.

We aim to acknowledge receipt within 2-3 days.

Applications will be reviewed on a rolling basis. We expect to interview candidates from mid-September with a view to appointing by the end of October.

For further information about the role or to arrange an informal discussion, please contact Tom Asher, Director of Operations

Placement Volunteers at the British Red Cross are highly valued for the skills and energy they bring. We aim to provide our placement volunteers with an insight into the daily workings of the world’s largest humanitarian organisation. They will have access to relevant in-house training and development opportunities during their placement with possible ad hoc opportunities to get involved in other areas of activity.

Our placement volunteers will help make a great contribution to the work of the British Red Cross and will be responsible for achieving specific agreed objectives within one of our various departments.

About the role:

The Executive Director’s Office is seeking a volunteer to provide short-term administrative and coordination support to the team during a particularly busy period.

Working closely with the Executive Support Officer and other colleagues, the volunteer will help with a range of administrative, coordination and practical tasks to support the smooth running of the Executive Director’s Office and delivery of its priorities.

The expected start date for the placement is September 2026 and the placement will run for a period of 3 months (flexible weekdays).

This would suit someone who is highly organised, reliable, comfortable working with a range of colleagues and stakeholders, and able to handle information and requests with appropriate discretion and sensitivity.

Typical tasks may include:

• Provide day-to-day administrative support to the Executive Director’s Office.
• Help coordinate and track actions, deadlines and follow-up activities.
• Support the organisation of information, documents and relevant materials.
• Assist with scheduling meetings, preparing meeting materials and capturing actions where required.
• Support correspondence and communications with internal and external stakeholders.
• Maintain accurate records, contact lists and other relevant information.
• Help coordinate practical arrangements for meetings, visits and other activities involving the Executive Director’s Office.
• Help coordinate and support events/meetings hosted by the ED’s office
• Liaise with colleagues across the organisation to gather information and follow up on agreed actions.
• Provide additional practical and administrative support to the Executive Support Officer as priorities arise.

Stakeholder Support

• Support engagement and correspondence with colleagues and external contacts.
• Help maintain stakeholder and contact information.
• Assist with coordinating responses and ensuring queries are directed to the appropriate colleagues.
• Handle sensitive information appropriately and maintain confidentiality at all times.

We would like you to have or be:

• Has strong organisational and administrative skills.
• Has excellent attention to detail.
• Is able to prioritise tasks and work across several activities simultaneously.
• Communicates clearly and professionally, both verbally and in writing.
• Is confident using Microsoft Outlook, Word, Excel and Teams.
• Is comfortable engaging with colleagues and stakeholders at different levels.
• Is proactive, reliable and able to work independently while knowing when to seek guidance.
• Demonstrates discretion, good judgement and sensitivity when handling confidential or personal information.
• Has a flexible approach and is willing to support different priorities as they arise.

Bursary Scheme:

The British Red Cross offers a bursary scheme to those placement volunteers from low-income households. Eligibility will be determined through a separate application process open to all short-listed candidates. All British Red Cross volunteers are entitled to out-of-pocket reasonable expenses. For this scheme we are defining low-income households as: Inside London: Living with family or partner £25,000 or under. Living independently £22.500 or under Outside London: Living with family or partner £18,500 or under. Living independently £16,500 or under

Diversity:

Diversity is something we celebrate. We want you to be able to bring yourauthentic selfto the Red Cross and feel that you belong.

We want to create an inclusive environment, and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If up front costs are difficult, you can speak to your volunteering manager about this to find alternatives.

We welcome refugees, asylum seekers and others currently in the UK to volunteer with us.

We want volunteering to be accessible to everyone.

Health and Safety Statement

We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need.

Independent Trustee
Hybrid, with meetings typically held in London
Three years, renewable
Voluntary role, with reasonable expenses reimbursed

Help shape the future of child health: become an Independent Trustee at RCPCH

Every child deserves the best start in life. At the Royal College of Paediatrics and Child Health (RCPCH), we work to improve the health and wellbeing of children and young people through education, training, research, advocacy and leadership. Representing more than 25,000 members and Fellows across the UK and internationally, we influence policy, shape professional standards and champion better healthcare for children everywhere.

We are seeking an experienced Independent Trustee who will also chair our People & Remuneration Committee. This is a pivotal Board leadership role, providing strategic oversight of the College’s people, culture, workforce and remuneration agenda, while contributing fully to the governance and strategic direction of the charity.

If you are a senior people leader with a strong interest in organisational culture, leadership and workforce effectiveness, this is an opportunity to influence Board-level decisions and help improve outcomes for children and young people. 

We're particularly interested in hearing from people with experience in:

• People and organisational development
• Human resources, employment relations and workforce strategy
• Executive remuneration, reward governance and succession planning
• Organisational culture, employee engagement and culture transformation
• Employment law and legal practice
• Corporate governance, risk and assurance
• Leading significant organisational change and organisational effectiveness
• Chairing Boards, Committees or senior governance forums

We welcome applications from individuals who can bring independent judgement, strategic thinking and constructive challenge, together with a commitment to good governance and improving outcomes for children and young people. 

Previous Board experience is welcome but not essential, and a full induction and ongoing support programme will be provided.

Why join us?

As an Independent Trustee, you will play an important role in shaping the future of RCPCH and supporting our mission to improve child health outcomes across the UK and globally.

You will have the opportunity to:

• Apply your expertise in people, culture, organisational development and governance to an organisation that makes a real difference to children and young people.
• Influence Board-level decisions on workforce strategy, organisational effectiveness, leadership, remuneration and culture.
• Shape the future direction of a respected national charity and medical Royal College.
• Work alongside senior clinical, executive and non-executive leaders and broaden your strategic impact.
• Gain valuable experience of charity governance while contributing to RCPCH’s mission in the UK and internationally. 

What you’ll bring

We're looking for someone with:

• Senior leadership experience in people, workforce, organisational development, governance, remuneration or employment law.
• Strong strategic thinking, independent judgement and the confidence to provide constructive challenge.
• High personal integrity and the ability to work collaboratively at Board level.
• An understanding of Trustee responsibilities and a commitment to RCPCH's mission and values.
• A passion for supporting children and young people and the willingness to devote time to the role.

Desirable: Previous experience as a Trustee, Board or Committee member, experience of organisational change, culture and workforce development, healthcare, governance, remuneration, talent management, EDI, or supporting under-represented groups.

Key details

• Time commitment: Typically four Board meetings each year, including one full-day Away Day, plus the Annual General Meeting. The role also includes preparation for and chairing of People & Remuneration Committee meetings, reporting to the Board, induction and ongoing engagement. Allow approximately 4–6 hours to read the agenda and papers for each meeting.
• Location: Hybrid, with meetings typically held in London.
• Term of office: Three years, renewable.
• Remuneration: Voluntary role, with reasonable expenses reimbursed. 

Inclusive and diverse governance

We believe our Board should reflect the diversity of the communities we serve.

We actively encourage applications from people from underrepresented backgrounds, those with protected characteristics, and individuals who can bring a diverse range of experiences, perspectives and insights to the Board. If you have the skills, experience and commitment to help us achieve our mission, we would love to hear from you.

Join us and help realise our vision of a world where every child is healthy and well.

How to contact us and apply

For an informal chat about this role, please email the Chair at least five working days before the closing date. Details can be found on our website via the application link.

To apply, please read the role description and follow the instructions on our website, via the application link.

Closing date: 12 noon, 21 September 2026.
Interviews: 30 September 2026, via Microsoft Teams

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Transport for All is looking to appoint up to six new Trustees, including a Treasurer, to help guide our work.

We are the UK’s leading Disabled People’s Organisation working on travel and accessible transport. We are led by and for disabled people, and have a proud history of influencing policy and advocating for change so disabled people have the freedom to make the journeys we want.

As a Trustee, your professional skills and expertise will influence our governance and support our team to reach our goal of transport justice for all.

We particularly welcome applications from disabled people, and are looking for people who can bring skills and experience in areas including finance, law, HR, communications, transport, government and consultancy.

Please download our trustee recruitment pack for information on the role and how to apply.

Job Title: Personal Assistant to the CEO (Volunteer Role)

Location: London -Hybrid / Remote
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible - up to 20 hours per week

About the Role

We are looking for a motivated and reliable Personal Assistant to support our CEO with day-to-day responsibilities. This voluntary role offers a unique opportunity to gain first-hand experience working closely with a busy CEO, supporting both business and personal commitments, while building valuable skills in executive support and leadership administration.

While this position will initially be unpaid, there is strong potential for it to develop into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide proactive diary and inbox management for the CEO.

• Schedule and coordinate meetings, calls, and travel arrangements.

• Assist with the preparation of agendas, presentations, and follow-up actions.

• Act as the first point of contact with internal and external stakeholders.

• Manage confidential information with the utmost discretion.

• Support with ad hoc personal tasks and lifestyle management, as required.

• Undertake general administrative duties, including filing, expenses, and record keeping.

Skills & Qualities We’re Looking For

• Excellent organisational and time-management skills.

• Strong written and verbal communication abilities.

• Discretion, integrity, and professionalism in handling sensitive matters.

• Competence with Microsoft Office Suite and/or digital collaboration tools.

• A proactive and adaptable approach, with the ability to work independently.

• A positive and approachable attitude, with strong interpersonal skills.

What You’ll Gain

• The chance to work closely with a CEO and gain insight into executive-level leadership.

• Hands-on experience in administration, coordination, and project support.

• The opportunity to build a long-term role as the organisation expands.

• Flexibility to fit around other commitments.

Additional Information

This is a volunteer role to begin with, so flexibility and commitment will be key. We are committed to ensuring that your time with us is rewarding, developmental, and supportive, with the real prospect of progression into a permanent salaried role in due course.

Help Shape the Future of Children's Neurorehabilitation

The Children's Trust is the UK's leading charity for children with brain injury and neurodisability. We are seeking an experienced Medical Trustee to join our Board and help shape the future of our specialist services.

As a Trustee, you will provide strategic clinical insight and support Board discussions on clinical quality and safety, governance, service development, workforce standards, risk management, and regulatory compliance. Working alongside fellow Trustees and Senior Leaders, you will help ensure children and families remain at the heart of decision-making.

About You

We are looking for a registered medical practitioner with senior-level experience and expertise in areas such as paediatrics, rehabilitation medicine, neurology, neurodisability, intensive care, complex care, or related specialties.

You will bring a strong understanding of clinical governance and patient safety, alongside the ability to contribute strategically and independently.

Why Join Us?

This is an opportunity to:

• Influence the future of a nationally recognised children's charity.
• Support services that transform the lives of children and families.
• Develop your governance and leadership experience.
• Contribute to an organisation renowned for clinical excellence and innovation.

We are committed to building a diverse and inclusive Board and welcome applications from all backgrounds.

About The Children's Trust

Based in Tadworth, Surrey, The Children's Trust is the UK's leading charity for children with brain injury and neurodisability. Through specialist rehabilitation, education, therapy, community, and residential services, we support children and young people with some of the most complex healthcare needs in the country.

Every day, our teams work together to help children achieve the best possible quality of life and maximise their independence and potential.

 How to Apply

If you are passionate about improving outcomes for children and young people and would like to contribute your expertise at Board level, we would be delighted to hear from you.

Deadline for applications: Monday 31st August

Together, we can create brighter futures for children and young people living with brain injury and neurodisability.

ClientEarth is looking to add two to three new Trustees to our UK Board of Trustees.

Our Board of Trustees brings together experts from the private sector, B-Corps, non-profits and foundations, law, and the arts to guide and champion the ambition of ClientEarth in the wider environmental movement. They are driven by the urgency of the climate crisis and the relentless destruction of nature, and united in their belief in the law’s essential role in defending people and planet.

We are specifically seeking candidates with significant experience living and working in the EU or Asia-Pacific, given our depth of work in the former and rapid growth in the latter. We are also looking for candidates with the skills and willingness to take up roles on our Finance, Audit, & Investment Committee or our Governance & Risk Committee.

We are seeking outstanding people with diverse insights and experiences to help support this unique organisation in its next chapter. Will you join us?

An online Question and Answer session is scheduled for 10:30 BST / 11:30 CEST, Wednesday 5th August. Click through to the advert on our careers site to find the registration link.

Main duties

The ClientEarth UK Board of Trustees is responsible for agreeing ClientEarth’s overall programmatic and financial strategy; approving the annual budget; and ensuring sound governance, administration, and financial management.

Trustees also have oversight of arrangements for the appointment, supervision, support, appraisal, and remuneration of the Chief Executive Officer and the rest of the Executive Team. Day-to-day management of ClientEarth is delegated to the Chief Executive Officer, who onward delegates certain functions to the Executive Team, as well as members of the Global Leadership Group.

See our Trustee recruitment brochure, below, for further details.

Key requirements

• Knowledge of or a strong interest in conservation, biodiversity, climate change, and/or social justice
• Strategic vision, sound and independent judgment, and an understanding of the opportunities and challenges of working in a global organisation
• Leadership experience, preferably in finance, business, strategic communications, tech, law, or other relevant sectors
• Significant, relevant experience working in the EU or Asia-Pacific

See our Trustee recruitment brochure, below, for a detailed requirements list.

Further Information

UK Trustees serve a three-year term, and will be eligible for re-appointment for one additional term. In exceptional cases, or where necessary to fill a needed skill gap, a Trustee may be offered a third term.

We estimate that Trustees commit on average 8-10 days a year, not including travel.

There is no financial remuneration for Trustees, although Board-related travel expenses may be claimed.

Recruitment timeline

Please read the "Our Hiring Process" section at the bottom of our advert on our careers site for a full overview of our recruitment process. Please note we operate a two-stage application process as detailed below.

• Advertising period: July 13th through to 23:59 BST Tuesday September 15th 2026
• Additional questions submitted by: 18th September 2026
• First round interviews: Early to mid October TBC
• Second round interviews: Late October TBC
• Appointments confirmed by: Early December 2026

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

We are seeking a Finance Trustee to join our Board of Trustees*.  You will have:

• Strong senior-level knowledge of investment management (equities and fixed income)
• Experience setting investment strategy and overseeing financial risk
• An analytical and questioning mindset, with confidence to provide constructive challenge
• Experience supporting long-term financial sustainability and governance.

You will also have empathy and understanding of disability-related issues, or a strong commitment to learning. Bring integrity, sound judgement and strategic thinking.

Why join us?

This is an opportunity to use your financial expertise to make a meaningful, lasting impact. As a Trustee, you will contribute strategic insight, sound judgement and compassionate leadership to help ensure the Trust continues to meet the changing needs of its beneficiaries.

About Us

The Thalidomide Trust is a unique organisation supporting beneficiaries, now all in their 60s, born with disabilities as a result of their mother taking the drug, thalidomide, during pregnancy. 

They are a remarkable group of people, who have achieved a great deal despite often living with extreme levels of disability, including limb damage, hearing and visual impairment, brain and sensory impairment and damage to internal organs.

Our beneficiaries have very complex and varied needs which are increasing as they age. We have gained an in-depth understanding of their evolving needs through our high level of contact with beneficiaries and our structured programme of three-yearly Holistic Needs Assessments (HNAs).

Commitment

• This is a voluntary role, but reasonable expenses incurred will be reimbursed.
• London / St Neots / Hybrid
• You should be willing and able to devote approximately 15 – 20 days (plus travel time) per annum to the Trust. Specifically, be available to attend three full day board meetings and one morning virtual meeting as well as Finance Committee meetings. There may be various projects, webinars and/or events throughout the year, and availability to remotely authorise transactions and documents on an ad hoc basis (with reasonable notice) is required.

Interested?

If you have the skills, experience, and motivation to help shape the future of the Trust, we would love to hear from you.

More information:

• No contact from agencies or media sales.
• We particularly welcome applications from the BAME community and people living with disabilities.

Application deadline: Wednesday 30 September 2026 at 9am

Date for Interview: Tuesday 20 October 2026 (Central London)

* Following a restructuring exercise in January 2018, your formal title will be a Director of the Thalidomide Trust Company. However, you will operate as a charitable Trustee and will be governed by the Charity Commission.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team.

On site we have two shops to volunteer in. The Showroom is Martlets primary furniture and home goods store and the Discount Shop is home to our £1 clothing rails. Both are hubs for our local community to share stories and bag a bargain! We work together with the warehouse to take in the majority of donations for the charity.

Volunteering in our shops offers a variety of exciting tasks. From sorting and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Please note you must be over 18 to apply for this role.