Volunteering opportunities volunteer volunteer roles

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

About the Role

We are looking for a compassionate and reliable volunteer to support unpaid carers who may be experiencing financial hardship or other personal challenges. The role involves providing basic information and advice, signposting to appropriate services, and assisting clients with completing benefit application forms.

This is a rewarding opportunity for someone who enjoys helping others, has good communication skills, and wants to make a positive difference in the community.

Key Responsibilities

• Provide friendly and non-judgemental information and advice support 

• Assist clients to complete benefit application forms and related paperwork 

• Help individuals understand letters, forms, and official correspondence 

• Signpost or refer clients to appropriate services and agencies 

• Maintain accurate and confidential records 

• Offer practical support in a respectful and empathetic manner 

• Work alongside staff and other volunteers to support service users 

Skills and Qualities

• Good listening and communication skills 

• Patience, empathy, and understanding 

• Basic IT and literacy skills 

• Ability to maintain confidentiality and professional boundaries 

• Organised and reliable 

• Experience in advice work, including claiming benefits 

What We Offer

• Full induction and ongoing training 

• Support and supervision from experienced staff 

• A chance to make a real difference in people’s lives 

Watford and Three Refugees Partnership is a charity offering practical and emotional support to asylum seekers, migrants and refugees in Watford and Three Rivers. We are looking for someone who has a couple of hours a week to help some of our clients.

Would you like to join the ESOL team within our charity that provides English language and literacy support to our clients?

Role description:

You will be teaching literacy to 1 or 2 clients a week. This will be face to face teaching at St Mary’s Church, Watford between 12.15 and 1.30pm but times can be subject to change.

Essential:

• A teacher specialised in Adult literacy with a minimum of Level 3 Award in Education and Training (AET) or equivalent
• Previous experience
• Familiar with students whose English is not students’ first language.

Person Specification:

· Friendly, approachable, and respectful with good interpersonal and communication skills

· Patience, empathy, and a non-judgmental attitude

· Commitment to equality, inclusion, and safeguarding

What We Offer:

· Induction, training and ongoing support

· A welcoming and inclusive team environment

· The opportunity to make a meaningful difference in the lives of others

We are busy team delivering the Supported Internships programme in Birmingham. The programme is based around employment and leisure for young adults with learning disabilities between age 16 and 25. We help people to develop skills for work in a employment setting and build their confidence.

We prepare them for work, and help them improve their Maths and English skills in a classroom setting, as well as:

• Improving their confidence and communication skills
• Building on their social skills with each other and out in the community
• Keeping them inspired and engaged

What You will be doing:

• You will support staff in the classroom with activities
• You will support learners to improve their Maths and English skills
• You will engage with learners, to improve their confidence and independence
• You will encourage learners to try new things and gain new skills
• Out in the community you will support staff to keep learners motivated and engaged

As a volunteer you will help Mencap staff deliver the classroom sessions assisting young adults to improve their skills, and be a support in the community.

The classroom sessions run from 9am - 3.30pm, Tuesday to Friday. We would require a volunteer to be able to commit to the same day each week. The programme runs for a school academic year of 9 months from September 2026. 

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Job description

We need dedicated volunteers to work at our Chiswick High Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

See inside our Collections storage facility - closed to the public - and help us prepare to move our collection to a new facility

What is an Inventory volunteer?

The RAF Museum has many items in its collection which are not currently on display. Our inventory volunteers will ensure that we have an up-to-date record of all the items in our reserve collection, their purpose and condition, to help us prepare to move from our current store outside Stafford to a new storage facility in Cosford. This is a weekday only opportunity.

This role sits within the RAF Museum’s Midlands Development Programme which will transform our museum and our impact on the local community through a series of phased projects – engaging audiences who may not obviously identify with the RAF story by finding common interests and histories which link them. As part of this project, we are planning a new learning centre, outdoor spaces, collections hub and major exhibition.

What will I be doing?

The Inventory Volunteer role could encompass various tasks, which might include:

· Assessing objects’ condition

· Measuring and weighing items

· Undertaking cleaning as required

· Object photography

This role is perfect for you if you…

· Are curious and eager to learn

· Pay attention to detail

· Have a light and careful touch

· Are happy working as part of a team

· Are organised and able to keep accurate records

How much time would I need to commit?

Ideally a half day (09:00 to 12:00 or 13:00 to 16:00) once a week, although other arrangements can be considered on a case-by-case basis. We would ask that volunteers commit to a minimum of 20 volunteering sessions. This is a weekdays only opportunity.

What's in it for me?

· Becoming part of a great team of volunteers and staff

· See and handle objects from the RAF Museum’s collection not on public display

· Learn about object conservation

· Discover more about the history of the RAF

· Gain behind-the-scenes experience within the heritage sector

· 25% discount at our retail outlets and café[KS1] 

· Travel expenses reimbursed up to £14.50 per day, in line with our policy

· Free entry to a wide range of museums and heritage sites across the UK.

Job Description

Founding Volunteer Digital Marketing Director

Job Title

Founding Volunteer Digital Marketing Director

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Founding Volunteer Digital Marketing Director will play a leading role in shaping and driving the organisation’s digital growth, audience engagement, visibility, and marketing strategy.

You will oversee the development and execution of digital marketing initiatives that amplify our mission, expand community reach, strengthen audience relationships, and support long-term organisational growth.

This role requires leadership, creativity, strategic thinking, collaboration, organisation, and a passion for advocacy, healing, and truth-based storytelling.

About the Role

The Founding Volunteer Digital Marketing Director will:

• Lead the organisation’s overall digital marketing strategy

• Develop campaigns that increase visibility, engagement, and audience growth

• Oversee digital outreach across:

  • social media

  • email marketing

  • SEO

  • podcast promotion

  • YouTube growth

  • community campaigns

• Support audience acquisition and retention strategies

• Help shape the organisation’s digital identity and online presence

• Collaborate with outreach, SEO, content, production, and creative teams

• Analyse performance metrics and recommend growth improvements

• Assist in building scalable marketing systems and workflows

• Help lead and coordinate volunteer marketing contributors as the organisation grows

This role is ideal for someone passionate about building meaningful impact through digital media, storytelling, and community-focused advocacy.

Main Responsibilities / Key Duties

• Develop and implement digital marketing strategies

• Lead audience growth and engagement initiatives

• Support podcast, YouTube, and website promotion

• Oversee campaign planning and execution

• Coordinate marketing calendars and communication activities

• Analyse digital performance metrics and audience trends

• Improve brand visibility and online reach

• Collaborate across creative, outreach, and production teams

• Help establish scalable systems and workflows

• Support membership growth, partnerships, and community engagement efforts

• Assist in mentoring or coordinating volunteer contributors where needed

Skills, Experience & Requirements

Essential Skills & Qualities

Leadership & Strategy

• Strong leadership and organisational skills

• Strategic thinker with growth-oriented mindset

• Ability to coordinate projects and teams effectively

• Problem-solving and decision-making abilities

Marketing & Digital Growth

• Understanding of digital marketing principles

• Knowledge of audience engagement and growth strategies

• Experience with content promotion and digital campaigns

• Ability to analyse campaign and audience performance

Communication & Collaboration

• Strong written and verbal communication skills

• Ability to work collaboratively within a remote team

• Professional and mission-aligned communication style

Personal Attributes

• Passionate about advocacy, healing, education, and social impact

• Self-motivated and proactive

• Creative and adaptable

• Calm under pressure and solution-focused

• Mission-driven with strong commitment to community impact

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Digital marketing strategy

• Social media marketing

• SEO and content optimisation

• Email marketing and automation

• Podcast or YouTube growth strategy

• Campaign management

• Media production or journalism

• Community engagement and audience retention

• Branding and communications

• Analytics and reporting

• Leadership or team coordination

• NGO, advocacy, or mission-driven organisations

Experience using tools such as:

• Google Analytics

• Mailchimp

• Canva

• HubSpot

• SEMrush

would be beneficial but not essential.

Lived experience, passion, initiative, determination, and alignment with our mission are equally valued.

What You Will Gain

• Founding leadership experience within a purpose-driven media organisation

• Opportunity to shape and lead the organisation’s digital marketing direction from the ground up

• Direct involvement in a platform advocating for healing, justice, and truth

• Hands-on experience building campaigns, systems, and audience growth strategies

• Leadership and portfolio-building opportunities

• Long-term opportunities as the organisation expands globally

• Potential pathway into paid leadership opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, leadership, and influence grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike leadership, planning, or strategic decision-making

• Are seeking immediate paid employment

• Prefer avoiding collaboration or team coordination responsibilities

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on digital growth strategy, campaign ideas, audience engagement, leadership approach, and long-term vision planning.

Location

A range of volunteer opportunities across Bexley and Dartford, designed to fit your schedule.

Current Elderberries Vintage Tea Rooms Locations

Monday 12 pm - 3 pm​

Wilmington Community Church, Wilmington,

Broad Lane, DA2 7AQ

​​

Tuesday 10.30 am - 1.30 pm

Wolsley House, Wolsley Close,

Crayford, DA1 4BE​

​

Thursday 10.30 am - 1.00 pm

8th Bexleyheath Scout Group

32 Westbrooke Road

Welling, DA16 1PR

​​

Friday 2 pm - 4 pm

Baldwyns Park Baptist Church,

Bexley, DA5 2AT​

Time Commitment

Flexible and agreed in advance according to the location needs. This role includes regular support sessions and occasional cover for the Cook during planned or unplanned absence.

Role Summary

The volunteer kitchen support (deputy cook) supports the delivery of Evergreen Care UK’s community café services. You will work alongside the Cook and wider team to help create a welcoming, well-run environment where people feel connected and included.

A key part of this role is providing occasional cover for the Cook, helping ensure the café can continue to run smoothly. You will be supported by the wider team when doing so.

This role is designed to provide additional support and occasional cover. The overall responsibility for service delivery remains with Evergreen Care UK staff.

This is a practical, hands-on role suited to someone who enjoys cooking, being part of a team, and contributing to a positive community space.

About Evergreen Care UK

Evergreen Care UK is a charity rooted in a Christian ethos, guided by our values of Compassion, Dignity, Connection, and Trust. We welcome and serve people of all faiths and none.

Our services support people in later life to live independently, reduce loneliness, and remain connected to their communities. Our cafés play an important role in bringing people together, creating opportunities for connection through shared meals and conversation.

Key Responsibilities

Kitchen Support:
- Support the Cook in preparing and serving nutritious, home-cooked meals
- Assist with food preparation, cooking, and service
- Help maintain a clean, organised, and safe kitchen environment

Kitchen Cover:
- Provide cover for the Cook when required, supporting the preparation and serving of meals
- Help ensure the kitchen continues to run safely and smoothly, with support from the team

Environment & Experience:
- Contribute to a welcoming and inclusive café environment
- Engage positively with guests, supporting a friendly and relaxed atmosphere
- Work alongside volunteers and team members to create a strong sense of community

Standards & Safety:
- Follow Food Hygiene and Health & Safety guidance
- Support good kitchen practices and cleanliness
- Be aware of safeguarding and raise any concerns appropriately

Volunteer Support

- Work alongside other volunteers in a supportive and collaborative way
- Help create an inclusive environment where everyone feels valued
- Share knowledge and support others where appropriate

Who We’re Looking For

We are looking for someone who:
- Enjoys cooking and working as part of a team
- Is reliable and able to offer a degree of flexibility
- Feels confident supporting kitchen tasks and stepping in when needed
- Has a positive and approachable manner
- Is motivated by contributing to a meaningful community service

Experience in cooking for groups or a café setting is helpful but not essential. Training and support will be provided where needed.

Our Values in Action

- Compassion – creating a welcoming and supportive environment
- Dignity – treating every person with respect
- Connection – helping build a sense of belonging
- Trust – being dependable and supportive within the team

What You Can Expect

- To be part of a welcoming and supportive team
- To contribute to a service that makes a real difference in the community
- Opportunities to build confidence, skills, and experience
- Reimbursement of reasonable expenses in line with Evergreen policies

Safeguarding and Support

Evergreen Care UK is committed to safeguarding and promoting the welfare of those we support.

Volunteers will be supported to understand their role in safeguarding and are expected to raise any concerns appropriately.

An enhanced DBS check may be required depending on the nature of the role.

Flexibility

This role description outlines the main aspects of the volunteer role but is not exhaustive. As a small, values-driven organisation, flexibility and teamwork are important.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Creative Director (Volunteer Role)

Organisation: The Lysene Foundation

Location: Remote (global)

Time Commitment: Approx. 8 hours per month

About the Lysene Foundation

The Lysene Foundation is a start‑up charitable organisation inspired by the micronation known as the Principality of Lys — a creative community rooted in the classical arts, architecture, and beauty of the French Renaissance, Baroque, Beaux‑Arts, and the age of Humanism and Enlightenment.

We believe in a new Renaissance for Europe and the wider world. Our mission is to bring the cultural and community spirit of Lys to life through accessible public programmes, including community events, educational initiatives, exhibitions, publications, artistic opportunities, and more.

All activities and resources are open to the public without restriction.

The Opportunity

We are seeking an imaginative, visionary, and highly skilled Creative Director to lead the artistic and aesthetic direction of the foundation. This is a senior volunteer role ideal for someone who is passionate about classical beauty, cultural heritage, and the power of visual storytelling.

You will shape the creative identity of the foundation, oversee the development of visual and artistic materials, and ensure that all programmes, publications, and communications reflect the cultural spirit of Lys. As we grow, you will build and lead a creative department including designers, artists, writers, and content creators.

This is a rare opportunity to define the artistic soul of a cultural foundation at an early stage.

Key Responsibilities

• Develop and lead the foundation’s creative vision, ensuring aesthetic coherence across all outputs.

• Oversee the creation of visual assets, branding materials, illustrations, and artistic content.

• Guide the creative direction of programmes, exhibitions, publications, and digital media.

• Collaborate closely with the Heads of Marketing, Programmes, and Partnerships to ensure creative alignment.

• Establish creative standards, templates, and style guidelines rooted in the artistic traditions that inspire Lys.

• Provide direction and feedback to designers, writers, and other creative volunteers.

• Lead the development of campaigns, visual narratives, and cultural storytelling initiatives.

• Build and manage a creative team as the foundation grows.

• Ensure all creative work reflects the foundation’s mission, values, and classical aesthetic.

• Support innovation while maintaining a strong connection to the artistic heritage that defines Lys.

What We’re Looking For

• Experience in creative direction, visual design, art direction, or a related field.

• Strong portfolio demonstrating artistic vision and aesthetic sensitivity.

• Deep appreciation for classical art, architecture, and cultural heritage.

• Ability to develop and maintain a cohesive visual identity.

• Excellent communication and leadership skills.

• Ability to guide and inspire creative contributors.

• Comfortable working in a start‑up environment where systems are built from scratch.

• A collaborative, thoughtful, and imaginative approach.

What You’ll Gain

• The chance to define the creative identity of a global cultural foundation.

• Senior‑level leadership experience within a growing organisation.

• The opportunity to shape artistic direction, visual storytelling, and long‑term cultural impact.

• A creative, mission‑driven environment where your ideas genuinely matter.

• A meaningful role that strengthens your CV and professional profile, with a reference after a minimum of 6 months commitment to our Foundation.

Time Commitment

Approx. 8 hours per month, fully remote, with flexibility around your schedule.

How to Apply

Please submit your CV, portfolio (if available), and a short statement explaining why you’re interested in this role and what you would bring to the foundation.

We Are Lys

We Are The Lysene Foundation

Help us prevent violent and harmful behaviour.

The Mindful Foundation is a growing UK charity working across abuse prevention, emotional wellbeing, trauma recovery, and victim support. We’re looking for a Volunteer Fundraiser to help us find and apply for grants to support our work.

You would mainly support funding applications and grant research for our three core projects:

• Think Different: Prevent Harm Through Education
A trauma-informed early intervention programme for children and young people aged 8–18 in schools, alternative provision settings, and foster care.

• True Power: Change Starts Inside
A behavioural change programme supporting offenders and helping reduce reoffending through emotional awareness and accountability.

• ListenApp
A discreet victim support app designed to help people experiencing abuse access support safely.

This role is ideal for someone with experience in fundraising, bid writing, grant research, or the charity sector, or someone wanting to build experience whilst contributing to meaningful work.

What you’ll do:
• Research grant and funding opportunities
• Help prepare and submit funding applications
• Identify trusts, foundations, and community funding streams
• Support the growth of an early-stage charity making real impact

We’re looking for someone who is:
• Organised and reliable
• A strong written communicator
• Passionate about social impact
• Able to work independently

This is a flexible remote volunteer role of around 3–6 hours per week. There is potential for the role to become paid in future as the charity grows and funding develops.

Summary

Signpost offers one-to-one counselling, coaching, outreach, creative therapies, group therapy, and parent support for children and young people aged 5-25.

Detailed description

We are seeking qualified and compassionate children’s counsellors with specialisms in play therapy, art therapy, or drama therapy to volunteer their time and skills to support children navigating emotional, behavioural, or developmental challenges. As a Volunteer Therapist, you will provide a safe, creative, and therapeutic environment where children can express themselves and begin to heal.

·Provide 1:1 or small group therapeutic sessions using your specialised modality (play, art, or drama).

·Build trusting relationships with children to support emotional expression and psychological wellbeing.

·Collaborate with staff and carers to ensure continuity and appropriateness of support.

·Maintain clear and confidential records of sessions and observations.

·Participate in supervision (where applicable) and team meetings.

·Support safeguarding and child protection practices in line with organisational policies.

Skills / Abilities / Experience / Qualities

·A recognised qualification in Play Therapy, Art Therapy, or Drama Therapy (BACP registration required)

·Experience working therapeutically with children and young people.

·A trauma-informed, child-centred approach to counselling and therapy.

·Excellent communication, empathy, and listening skills.

· A commitment to ethical practice, confidentiality, and safeguarding.

·Willingness to undergo an Enhanced DBS prior to starting).

 Training / Support

·A full induction to Signpost will be provided

·Requirement to complete mandatory online training

·A menu of optional training will also be made available

·Ongoing support and regular 1:1/supervision sessions

·Reimbursement of travel expenses (if applicable).

·Opportunities to attend team meetings and One YMCA events, socials and conferences

Additional Information

·x 2 references required

·Valid insurance cover

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

 As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· planning fundraising events and activities like cake sales, quiz nights and barn dances

· providing the treasurer with information on funds raised from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

 You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.