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Purpose of the Role
The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.
The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.
The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.
Key Responsibilities
1. Programme Design and Delivery
- Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
- Translate partner objectives into clear delivery plans, session structures and participant journeys.
- Develop and adapt session plans, materials and activities for assigned panels.
- Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
- Lead or support facilitation of Youth Insights sessions as required.
- Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
- Identify practical improvements to delivery and share learning with the Programme Manager.
2. Operational Partner Management
- Act as the primary day-to-day relationship manager for assigned partners.
- Lead operational planning meetings, delivery updates and routine partner communications.
- Manage partner expectations around timelines, outputs, session planning and reporting.
- Maintain strong working relationships with operational partner contacts.
- Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
- Support strategic partner conversations by providing delivery insight, evidence and learning.
- Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.
3. Insight Generation and Reporting
- Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
- Draft reports, summaries, presentations and recommendations for partners.
- Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
- Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
- Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
- Support the development of case studies, impact stories and evidence of partner value.
- Contribute learning from assigned panels into wider Youth Insights service development.
4. Delivery Quality and Facilitation
- Ensure all assigned programmes are delivered to a high standard.
- Brief, support and coordinate freelance facilitators for assigned sessions.
- Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
- Monitor delivery quality and participant experience.
- Provide feedback to facilitators and escalate quality concerns where needed.
- Ensure session materials, resources and activities are prepared and appropriate.
- Support consistency of delivery across panels, while adapting appropriately to different partner contexts.
5. Youth Engagement and Inclusion
- Ensure young people are meaningfully involved, listened to and supported throughout their participation.
- Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
- Monitor participant experience and respond to issues or barriers to participation.
- Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
- Ensure delivery is inclusive, accessible and responsive to young people’s needs.
- Support young people to build confidence, skills and understanding through their involvement.
6. Programme Coordination and Project Management
- Develop and maintain delivery plans for assigned Youth Insights panels.
- Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
- Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
- Ensure risks, actions and dependencies are tracked and communicated.
- Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
- Ensure programme information is accurate, up to date and accessible to the team.
7. Team Support and Development
- Support and mentor the Programme Coordinator in relation to assigned programmes.
- Delegate appropriate tasks clearly and support effective workload management.
- Share learning, tools and good practice across the Youth Insights team.
- Contribute to training, reflection sessions and process improvement.
- Support a positive, collaborative and values-led team culture.
- Help build team confidence in delivery, facilitation, insight generation and partner communication.
8. Safeguarding, Compliance and Risk
- Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
- Identify and escalate safeguarding concerns or risks in line with S4TP policies.
- Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
- Support accurate record keeping and documentation.
- Contribute to risk assessment and mitigation for sessions, panels and partner activity.
Key Relationships
Internal:
- Youth Insights Programme Manager
- Youth Insights Programme Coordinator
- CEO where required
- Wider S4TP team
- Freelance facilitators
External:
- Operational partner contacts
- Strategic partner contacts where appropriate
- Young people and alumni
- Schools, colleges and youth networks
- Delivery partners and stakeholders
Success Measures
Success in this role will include:
- Assigned panels are delivered effectively, safely and to a high standard.
- Partners receive timely, useful and high-quality reports and outputs.
- Young people have a positive, inclusive and meaningful experience.
- Operational partner relationships are well managed.
- Programme delivery runs smoothly, with clear plans, timelines and communication.
- Insight reports demonstrate analysis, themes and recommendations, not just summaries.
- Facilitators are well briefed, supported and consistent in delivery.
- Learning from delivery contributes to wider Youth Insights improvement.
A covering letter explaining your interest in the role and how you meet the criteria in the person specification (no more than 1 x A4 page).
An up-to-date relevant CV (no more than 2 x A4 pages).
Please indicate where you are based on your application.
A short selfie video saying why you want to work with Solutions for the Planet and what you think your superpowers are (max 2 minutes).
The client requests no contact from agencies or media sales.
Contract: 9-month Fixed Term Contract
Salary: £29,849 - £35,493
Closing Date: Tuesday 11th August 2026
Interviews will be held week commencing 17th August 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Officer to join our Fundraising Strategy & Operations Team based in London on a 9-month fixed term basis.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
The Fundraising Strategy and Operations team delivers high quality operations support to the wider Fundraising Directorate including Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications, and Supporter Care.
The role sits within our friendly and dedicated Supporter Care team. In addition to providing operations support to the Fundraising Directorate, the team provides a high standard of customer service to Centrepoint supporters and members of the public.
The role works alongside two other Officers and the team Manager to help steward and grow our compassionate supporter base, securing Centrepoint’s long term future, and enabling us to reach our strategic goals through helping to maximise fundraised income and increase donor loyalty.
The role involves working independently, collaborating with colleagues and third-party suppliers, and using a variety of technical systems to fulfil a range of supporter-related responsibilities.
These include, but are not limited to, liaising with existing and prospective supporters, managing fundraising complaints, processing donations, processing supporter data; and ensuring all tasks are carried out in compliance with GDPR, Data Protection, and other regulatory requirements.
There is also the opportunity to work on projects, volunteer at events, and participate in a range of training to support personal and professional development.
About you
- Experience of working in Supporter Care or customer focused team
- Excellent organisational skills, with the ability to plan and work to tight deadlines
- Excellent written and verbal communication skills
- Excellent interpersonal and relationship building skills
- Ability to work well with others and on your own initiative
- Ability to investigate and resolve problems
- Ability to be flexible and switch between tasks as needed
- Literate in IT with experience of using MS Office – prior CRM use (e.g. Raiser’s Edge) is desirable
- Basic understanding of GDPR and Data Protection
What you’ll be doing
- Interacting with existing and prospective supporters via multiple communication channels
- Resolving complaints in line with our policy, escalating feedback where necessary
- Listening to and quality checking calls handled by the third-party contact centre
- Supporting with required training of the third-party contact centre call handling team
- Processing fundraising donations
- Maintaining supporter records on the Raiser’s Edge CRM system
- Helping to ensure team processes are accurate, efficient, and up to date
- Helping to ensure the team meets its service SLAs and KPIs
- Maintaining a good understanding and working knowledge of new sector regulations
- Supporting the delivery of strategic projects in line with the Supporter Care strategy
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as a fixed term Supporter Care Officer click ‘Apply’ now!
The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead and develop Build Studios – a small and dynamic built environment charity – and Build Workspace – the charity’s central London co-working space in Waterloo.
This role could suit an experienced sector leader looking for a leadership role, or a rising leader ready to step up.
Working closely with our dedicated Board of Directors and our small team, you will lead the development of the charity, oversee development and delivery of projects and identify new opportunities, partners and funders.
You will also oversee the smooth running of the co-working space, delivering a high quality service to members and promoting a collaborative environment for a diverse group of small and start-up practices.
The role is a part time opportunity (2 days/week) with the potential to expand. Salary £60,000 FTE (pro rated to 2 days/week - £24,000 per annum)
About us
Build Studios is a charity that works to inspire the next generation about the built environment through collaboration and learning. We have been working from our central London base in Waterloo since we were established nearly ten years ago.
We work with our community to improve awareness, access and aspiration for young people to careers in the sector. This takes place through outreach work with schools, careers enrichment and events.
Our engagement with young people takes place at a number of points in their school journey – from our ‘Healthy Homes’ programme with primary pupils, built environment careers enrichment with secondary aged students and digital design for sixth formers – inspiring them about the importance of good city design to their everyday lives. We continue this engagement into the world of work through Alternative Practice, our community of students and young workers, who come together through events and activities, to collaborate with others from across the sector.
Our workspace company, Build Workspace, provides co-working space, support services and events for start-ups and small businesses in the built environment sector.
We aim to attract entrepreneurs, creative young businesses, self-employed specialists and freelancers, providing an affordable, collaborative workspace in a central location, right next to Waterloo and the South Bank.
Profits from the co-working space are ploughed back into the charity.
About You
You will be
- Passionate about the built environment and knowledgeable about the sector
- Experienced in managing people and projects
- Experienced in managing finance and budgets
- Willing to take a hands-on and proactive role across all aspects of the running of a small organisation
- Proficient in presenting and advocating for an organisation or cause
- Able to demonstrate successful fundraising and business development experience
You may also be
- Experienced in developing projects and programmes
- Experienced in working with boards or committees
We actively encourage applications from under-represented groups.
Job Description
The role will involve the following:
Line management: managing and developing Build Studios and Build Workspace’s small staff team, with access to retained HR support agency. Leading annual appraisals and regular 1:1s.
Governance : managing the annual cadence of quarterly board meetings, AGM and associated companies house and charity commission filing, liaising closely with the boards of directors of both companies.
Business Planning: annual business planning, working with the board, staff team and other stakeholders to develop an ambitious annual plan in line with Build Studios five year strategic plan.
Budgeting and financial management: production of annual budget, working closely with the Treasurer and Chairs of Build Studios and Build Workspace; quarterly monitoring of financial performance in liaison with accountants; day to day management of project budgets and payments.
Fundraising: Leading fundraising bids with relevant grant funding bodies, developing new programmes in line with their (and Build Studios’) strategic priorities. Approaching sponsors for financial support, making a compelling case for investment.
Project management: Taking a lead role in managing projects, ensuring delivery, reporting and impact measurement are conducted in line with funder requirements and our own standards.
Communications and marketing: Supporting the team with delivering strong communications and marketing through our various channels (website, LinkedIn, Instagram, newsletters). Engaging external agency/freelance support where appropriate. Working with the operational team to deliver timely and effective communications to members in the Workspace.
Operations: Working with operations team to ensure high quality management of the workspace, having oversight of health and safety, space management systems and software and landlord liaison, and maintaining a healthy pipeline of prospective members. Ensuring appropriate operational cover is in place for the workspace during staffed hours.
Engagement: Building positive relationships with Build Studios and Build Workspace members and partners, seeking mutually beneficial opportunities to develop profile and engagement, through events and collaborations.
Other information
The contract of employment will be with Build Workspace, but the post-holder will work across both Build Studios and Build Workspace.
We would expect at least one of the two days to be worked on site at Build Studios (Waterloo, London). The remaining day can be worked flexibly at the office or from home.
Build Studios is actively seeking additional funding from grants and sponsors to grow our outreach and engagement programmes. Future successful funding bids will enable this role to be extended to more days beyond the core 2 days/week.
The successful candidate will be required to undergo a full DBS check.
The role has 25 days paid annual leave (pro rated to 10 days for 2 day/week role) plus bank holidays. Additionally 5 days’ paid sick leave (pro rated to 2 days for 2 day/week role).
How to apply
Please apply with CV and covering letter, demonstrating how you would be well suited to the role, to Helen Santer
Closing date for applications: Friday 21st August at 5.00pm
Interviews are scheduled for 1st and 2nd September.
We will offer written feedback to all candidates shortlisted for interview.
No agencies please.
Build Studios is a charity that works to inspire the next generation about the built environment through collaboration and learning.
The client requests no contact from agencies or media sales.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Engagement Manager is an experienced professional who plays a key role in supporting donor engagement across all Impetus donors, enabling the team to provide best practice and high-quality donor stewardship and a platform for the renewal of key philanthropic gifts.
The Engagement function is responsible for pro bono and volunteering. Reporting to the Head of Engagement, the Engagement Manager is responsible for supporting the successful delivery and continuous improvement of the volunteering programme, ensuring it delivers high-quality opportunities, contributes to agreed KPIs and evolves in line with the needs of funders and the organisation.
The postholder will account manage key relationships with mid-level supporters and internal stakeholders, working across teams to deliver meaningful and well-coordinated engagement opportunities. They will contribute to identifying and developing new opportunities for the volunteering and pro bono programmes that respond to funder interests and portfolio needs.
In addition, they will manage relationships with mid-level pro bono supporters, taking them through the full pro bono journey from project matching and onboarding through to stewardship and ongoing support.
This is a cross-functional role that collaborates closely with the Investment team, wider Philanthropy team, Public Affairs team and other stakeholders to ensure a consistent and excellent donor experience.
Key responsibilities
Volunteering programme
- Account manage relationships linked to volunteering across corporates, individuals and grant-making trusts, ensuring engagement is maintained and escalating strategic issues or risks where appropriate.
- Support or lead meetings, alongside fundraising account managers where appropriate, with funders to understand their volunteering interests and contribute to the development of suitable engagement opportunities.
- Support account managers in ensuring consistent donor engagement throughout annual giving cycles, including tracking, reporting, and communications.
- Contribute to the development of the volunteering function to ensure the programme offers a range of high-quality opportunities suitable for different funder types and aligned to organisational priorities.
- Identify and suggest new volunteering opportunities based on charity needs and funder interests, working with the Head of Engagement to ensure strategic alignment across the programme.
- Lead delivery of the mentoring programme within agreed plans and frameworks.
- Where necessary, support delivery of the volunteering programme (i.e workshops), ensuring it delivers high-quality engagement activities, contributes to agreed KPIs and continues to develop in response to organisational and funder needs.
- Build and manage effective working relationships across the Investment team, Philanthropy team and other stakeholders to ensure volunteering opportunities are well scoped, coordinated and delivered effectively.
- Work with the Head of Engagement to coordinate needs across the Engagement team, liaise closely with the Investment team and portfolio contacts, and plan and deliver a high-quality programme of volunteering opportunities.
- Ensure communications with donors and external partners are clear, timely, compelling and aligned with agreed messaging.
- Line manage the Engagement Officer, providing support, guidance and oversight to enable effective delivery. Where necessary, lead volunteering delivery sessions when cover is required.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Pro Bono programme
- Support the identification, prospecting and conversion of new pro bono supporters, aligned with the needs of portfolio charities and Impetus, including attending meetings with prospective supporters.
- Manage relationships with mid-level pro bono funders, supporting delivery across the full engagement process from identifying suitable projects and matching opportunities through to onboarding, delivery and stewardship.
- Work with the Head of Engagement, internal teams and charity partners to scope projects and support matching pro bono funders to suitable opportunities.
- Support the onboarding and ongoing management of pro bono partners, ensuring clear communication and a high-quality supporter experience.
- Monitor the progress and quality of pro bono projects, gather feedback and identify improvements to strengthen delivery and impact.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Other
- Support the development and implementation of efficient processes and systems within the Philanthropy team, with a focus on consistency and effectiveness.
- Work in line with best practices and agreed processes, policies and standards across all engagement activities.
- Share insights and learnings internally and externally to support continuous improvement.
- Work in line with Impetus’ strategy, policies, and procedures.
- Attend and support delivery of Impetus events as needed.
- Support the Philanthropy team as required with ad hoc duties.
- Provide cover for aspects of the Head of Engagement role when required.
- Represent the Philanthropy team in cross-functional projects and working groups, contributing to delivery and collaboration.
Person specification
Essential
- Experience of delivering or managing successful engagement, volunteering or fundraising activities, including tracking performance against objectives or KPIs.
- Familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
- Strong account management experience, including managing external partners or funders and building effective relationships across internal teams.
- Experience managing across the donor lifecycle, and identifying and developing opportunities that meet stakeholder needs.
- Experience of developing opportunities for diverse stakeholders.
- Ability to understand and communicate complex ideas and information, including Impetus model.
- Experience working with skilled volunteers or pro bono partners, including supporting relationships through the full lifecycle from scoping or matching through to delivery and stewardship.
- A collaborative working style, comfortable working across teams with a commitment to working in a collaborative and inclusive way to achieve shared objectives.
- Experience of managing and developing staff, including setting clear objectives, providing regular feedback and creating development opportunities. Able to adapt management style to support colleagues at different levels of seniority and experience.
- Excellent written and verbal communication skills.
- Experience delivering workstreams or programmes within agreed plans and KPIs.
- Strong project management skills with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
- Excellent organisational skills with the ability to manage competing priorities and manager a busy and varied workload.
- Ability to look beyond own area of expertise and be pro-active and creative in problem solving.
- Ability to make operational decisions and escalate strategic issues where appropriate.
- IT proficiency, including Microsoft Office and CRM systems (e.g., Salesforce).
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
- Knowledge of the sector – education and employment.
- Knowledge and understanding of the needs of a young person, charities, and corporates.
- Experience of working with young people.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 23rd August 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 31st August 2026.
2nd Interviews will take place on w/c 7th September 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Earliest Start Date: 1st December 2026
About the Role
We are looking for a Chief Operations Officer to lead the operations team, join the management team and support the CEO. Your priorities will be to oversee all fundraising, including campaigns, major donors and grant applications. You will oversee the HR of the organisation, including recruitment and disciplinaries. In partnership with the CEO and finance officer you will be jointly responsible for finance within the organisation. You will manage the facilities manager and administrator, ensuring that processes are followed appropriately and the building is maintained in good condition, ensuring we fulfil all legal requirements.
About You
You will be a senior manager who has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you will have the breadth of experience to lead HR and systems, finance, monitoring and evaluation and fundraising. You will have experience in fundraising and funder management and be able to lead on making funding applications and reporting to funders. You will be a clear, analytical thinker who will strengthen the leadership of our charity. You will be an excellent manager of people. Finally, you will be excited about working in an organisation with a unique mission that strives to make a difference in the lives of some of the most disadvantaged young people in London.
The opportunity:
This is a senior role with responsibility for the strategic direction, quality and impact of We Belong’s youth development portfolio. Reporting to the CEO and working as a member of the Senior Leadership Team, you will lead programmes spanning early intervention, educational attainment, further and higher education, employability, skills development, youth leadership and progression into positive opportunities.
You will oversee the Let Us Learn Programme, Emerging Young Leaders Programme, Schools Excellence Programme and Duke of Edinburgh’s Award Bronze programme. You will also strengthen young people’s influence within We Belong through the Core Group, ensuring that lived experience informs organisational priorities and programme development.
The Context:
Following the landmark Supreme Court judgment in the Tigere case, which helped secure fairer access to higher education for young migrants, We Belong has continued working to ensure that young people can progress into higher education. This has included successful campaigning to increase scholarship opportunities and building strong relationships with educational institutions across the UK.
However, more work is needed. Young migrants can experience significant barriers to educational attainment, further and higher education, employment and personal development because of their immigration status.
These barriers can arise long before a young person reaches the point of applying to university, beginning an apprenticeship or entering employment. We recognise that university is not the only pathway to success and that young people should be supported to explore a range of routes that reflect their ambitions, strengths and circumstances.
Early intervention is therefore essential to ensure that young migrants understand their rights, receive accurate information and appropriate support, and are able to make informed decisions about their education, training, employment and future.
This is an exciting opportunity for someone who is passionate about working with young people, supporting their development and creating pathways for them to achieve their ambitions.
If successful, the applicant will be joining an award-winning youth charity and a staff team dedicated to improving outcomes for young migrants between the ages of 16-25 years old and empowering young people to create change.
Please submit your application by sending your CV and a cover letter explaining how your experience and background make you suitable for this role. Applications submitted without both a CV and a cover letter will not be considered.
Interviews: w/c 7th September
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this brand-new role, you will take the lead on supporting our young carers, volunteer mentors, and partner schools—making a real, lasting difference in the community and to the young carers we support.
Our vision is for all young carers to flourish. Through long-term mentoring, group programmes, and our annual Aspirations Conference, we help young people succeed in education, build confidence, and unlock future opportunities. We are looking for an experienced, enthusiastic self-starter who is genuinely passionate about helping others thrive.
You’ll be right at the heart of our service delivery—whether you’re working directly with inspiring young people, empowering our volunteer mentors, or collaborating with the wider team on fundraising and events. Alongside being part of a supportive team, this role has a degree of autonomy, meaning you'll need the excellent organisational skills to manage your own day, the interpersonal spark to build strong relationships, and the flexibility for evening work.
Main Responsibilities
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Service delivery lead in Wiltshire of all YCDT programmes
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Volunteer recruitment, training, management and supervision
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Supporting young carers to achieve their educational potential
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Monitoring and evaluation
Inspiring and empowering Young Carers to fulfil their potential



The client requests no contact from agencies or media sales.
Youth Employment UK is seeking a Senior Policy Officer to join our Policy and Research department at an important moment for youth employment policy.
The Senior Policy Officer will strengthen Youth Employment UK’s policy and insight capacity by helping gather, analyse and communicate evidence from young people, employers, members and the wider youth employment system.
Working with the Policy and Research Director, the role will support Youth Employment UK to develop high-quality policy positions, recommendations, briefings and reports, and to strengthen our reputation as a leading source of insight and practical solutions for youth employment.
This is a policy-focused role with strong research literacy. It is not a technical academic research post, but the postholder will need to be confident in interpreting evidence, drawing out implications, writing clearly, and translating insight into practical recommendations for different audiences.
Summary of responsibilities
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Monitor, analyse and respond to youth employment-related policy developments through written briefings, articles, guidance and formal evidence submissions.
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Support the development of Youth Employment UK policy positions, recommendations and messages
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Work with Youth Ambassadors and young people to gather insight that informs policy positions, reports and recommendations
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Support delivery of our Youth Voice Census by writing up findings for a wide range of audiences
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Support Youth Employment UK’s Good Youth Employment Benchmark by conducting employer interviews and writing employer-facing reports.
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Support Youth Employment UK’s public affairs activity, including APPG, Connected Communities and other policy forums.
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Work closely with the Policy and Research Director, Policy and Research Coordinator and wider team in an agile, fast-paced working environment
About you
We are looking for someone with strong policy judgement, excellent writing skills, professional curiosity and a commitment to improving systems for young people.
You will bring:
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Experience in policy, public affairs, research, youth employment, education, skills, employment support, social policy or a related area
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Research literacy and confidence working with evidence, data, reports and lived experience insight
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Ability to turn complex information into clear briefings, recommendations and practical outputs
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Confidence in engaging with a range of stakeholders, such as young people, employers, members, policymakers, charities, NGOs, think tanks or public bodies.
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Excellent written and oral communication skills, with the ability to adapt communication to a wide range of audiences
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A high level of self and project management skill, able to work effectively as part of a team and independently
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A clear passion for improving education, employment and transitions outcomes for young people through policy activity.
A full overview of responsibilities in the role and person criteria can be seen in the attached job description.
What we will provide to you
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Competitive salary.
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Standard company pension.
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25 days annual leave plus Bank Holidays, increasing to 26 days after 12 months’ service.
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2 volunteering days per year.
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2 additional wellbeing days per year.
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Onsite parking, available on a first come, first served basis.
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Personal development opportunities.
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Free breakfast and lunch options when in the office.
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Team activities and events.
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Dog-friendly office.
Please note that this is a full-time (37.5 hour) role, with some flexibility over working hours. Our main office is in Kettering, right next to the train station. However, we are open to discussing remote and hybrid working arrangements with the right candidate.
Please upload your CV and a cover letter of no more than two pages to CharityJobs.
Your cover letter should explain your relevant experience, motivation for applying, and how your skills align with the role. We encourage applicants to use clear subheadings linked to the role requirements.
The deadline for applications is Thursday August 20th at 5pm.
Candidates who submit a successful application will be invited to an initial, informal first interview. This will be held remotely online on Friday 28th August with each last 30 minutes.
Candidates who are successful in the first interview stage will be invited to a second, in-person interview at our offices in Kettering. This interview will involve a task relevant to the role, a compete
The client requests no contact from agencies or media sales.
Project Manager (CEO)
Following many years of exceptional service, which has seen Durham City Youth Project (DCYP) grow and develop, our current Project Manager (CEO) is stepping down from her post. The DCYP trustees seek to appoint a Professionally Qualified and Experienced Project Manager (CEO) who can demonstrate passion and enthusiasm to lead the Project into the next stage of its development.
DCYP has been supporting children and young people since 1933. We work across County Durham to provide youth work, counselling, sexual health education and wellbeing support for young people aged 8–19, and up to 25 for those with additional needs.
Our mission is to create opportunities that help young people develop confidence, resilience, skills and aspirations while ensuring they have access to trusted adults, positive activities and support when they need it most.
We believe every young person deserves the opportunity to thrive regardless of their background, circumstances or challenges.
Hours: 35 hours a week to work regular evenings and weekends
Salary: £33k – 37k per annum
Holidays: 6.5 weeks holiday (pro rata), inclusive of bank holidays
Based: Across County Durham
Benefits: Company pension scheme
Occupational sick pay
Ongoing training and professional development
A supportive and flexible working environment
Durham City Youth Project is committed to safeguarding and promoting the welfare of children and young people. Appointment will be subject to satisfactory references and an enhanced DBS check.
Provide young people with support, guidance, and positive activities, to help them reach their potential and become valued members of their community.



The client requests no contact from agencies or media sales.
Chief Executive, Money Ready
Based in our London hub with regular UK-wide travel
£90k – £110k
Money Ready – formerly MyBnk – has been making a genuine difference to people’s financial lives for nearly twenty years. We work with children in primary schools, young adults navigating their first jobs and first tenancies, and adults facing some of the hardest financial moments of their lives.
And the need for what we do has never been more urgent. Only 40% of young people aged 16 to 24 feel confident managing their money. More than six in ten do not recall receiving any financial education at school. Poor financial literacy sits at the heart of homelessness, unemployment and declining mental health.
We are here to change that, because the language of money is a language for life, and everyone deserves to speak it.
Our current CEO leaves Money Ready financially stable, strategically clear, and with a Senior Leadership Team that is experienced and proud of what they have built together. So it’s an excellent time to join us for the next chapter, and capitalise on the strong foundations that are already in place. This is a role for someone who knows how to lead an organisation that is already strong, with the care and confidence to make it excellent.
We are looking for a leader who combines genuine strategic ambition with the warmth and emotional intelligence that earns trust quickly: from our team, our funders, the policymakers we need to influence, and the young people and adults at the heart of everything we do. We want someone who understands that culture is a core part of the work. And we want someone who is energised by the prospect of leading an organisation that is performing well – and helping it reach its next level of excellence.
We believe that financial education is a right, not a privilege. If that resonates with you, this could be exactly the next step you’re looking for.
We bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they start.
The client requests no contact from agencies or media sales.
Job Title: Project Officer (Nourish Secondaries)
Salary: £31,500 FTE
Position Type: Paid/Full time
Contract: Fixed term for two years (until September 2028)
Reports to: Head of Nourish
Based at: School Food Matters, Blackfriars Settlement, 9 Rushworth Street, London. SE1 0RB with travel to schools across London
Working Hours: 5 days a week, 9am-5pm (some flexibility required to attend breakfast clubs)
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during school holidays
Pension: School Food Matters pays pension contributions at 7% of pensionable earnings
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job Purpose
· To promote, develop and deliver the Nourish programme in secondary schools across London
Key Tasks include:
· Recruit schools to take part in Nourish
· Complete in person food audits in schools looking across the whole school day
· Support schools to create and deliver a food improvement plan (action plan)
· Develop and deliver workshops in schools to staff, parents and students based on their action plan (incl. assemblies, consultation/feedback sessions, cooking sessions, school food standards training)
· Support schools to write a school food policy[AB1] using our policy template
· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools to improve the food they offer their students
- Work with local authorities [AB2] involved with Nourish to pursue shared school food goals
- Support Head of Nourish with written and verbal reports for LA and funders
- Share the project's learnings with the Nourish team and wider SFM team
- Work with other Nourish Project Officers to plan, design, and develop resources and training packages for schools
· Collect data and maintain accurate records relating to the programme in Airtable
- Work closely with our evaluation team to complete all monitoring and evaluation
· Gather content for our comms team (website and social media platforms)
- Keep the Line Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
- Contribute to the smooth running of SFM at this time of growth
- Maintaining the ethos of the charity and positively promoting our work at all times
- You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person specification
Essential
· Registered nutritionist or advanced understanding of nutritional guidelines and health promotion
· Good interpersonal skills, with experience of building relationships
· Confident engaging with a variety of audiences (students, headteachers, school staff and parents), including communications via email, virtual and face to face meetings with the ability to deliver workshops & presentations
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Self-motivated and optimistic with a can-do attitude
· Ability to work in a team and seek help when needed
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of engaging and working with secondary schools
· Knowledge in food education and children’s health
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
MERSEYSIDE YOUTH ASSOCIATION LTD
Is seeking to recruit the following:
Fundraising Officer - Grants and Trusts
Hours:
35 per week
(May Include Evening and Weekend Work)
Salary: £30,976 p.a. - £33,688 p.a.
Grade 6 Pt. 21-24
Fixed Term Funded for 14 Months from Recruitment into the Post
Do you want your work to truly make a difference?
At Merseyside Youth Association, we don’t just run projects — we transform lives. From dynamic creative workshops to vital one-on-one interventions, we open doors for young people and celebrate every step of their journey, big or small.
This is your chance to:
· Create life-changing opportunities
· Champion a whole-person approach
· Build skills that last a lifetime
We’re on the lookout for a driven, passionate and proactive Fundraising Officer to fuel our mission. This isn’t just about raising funds — it’s about creating brighter futures.
Your role will include:
· Identifying and securing funding from Trusts, Foundations, and Grant-Giving Bodies
· Working hand-in-hand with our Senior Leadership Team and expert consultants
· Supporting existing projects and helping to launch new, impactful initiatives
· Maintaining a well-managed donor database and ensuring GDPR compliance
We’re looking for someone who:
· Has a track record in Trust and Grant Fundraising
· Can spot funding opportunities a mile away
· Brings a compelling voice to our cause
· Is deeply passionate about empowering young people
Join a team where your success will help young people across Merseyside believe in themselves, adapt, thrive and achieve the futures they deserve.
Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children.
The above post will be subject to Enhanced Disclosure,
For an application pack and further information please visit our website and complete the online application.
Please note, CV’s will not be accepted and should not be part of your supporting information.
Closing Date for Completed Applications: Midnight Friday 31st July 2026
Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001.Our founding purpose is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound. Our Mission is to develop the hope, optimism and self-esteem of young people so that they can: Lead healthy lives; Stay in School; Grow up to become independent productive adults; Have lofty aspirations and work to attain their innate potential.
Although we have recovered from the Covid 19 pandemic, the nation now faces the worst cost of living crisis since the 1950s, thanks to the Russian Ukraine war, and now the US Israel Iran one which have disrupted the global energy market. There is no denying that, in the UK, young people (YP) are being disproportionally affected. We are deeply concerned about the impact this crisis is having on the young people that we work with across the board.
The UK youth unemployment rate for 16-24-year-olds sits at a concerning 16.2%, an 11-year high. There are over 1 million young people not in education, employment or training (NEET). We know that high numbers of vacancies do not translate into opportunities for all young people, especially those from BAME background who already face discrimination in the labour market.
We are responding to this emerging issue, by working harder and smarter to support young people that we work with for whom the transition from formal education into employment is not automatic. We work to help this group have access to economic opportunities in these challenging times. We believe that our services bridge this gap and provide opportunities for young people to develop wider social, personal and self -management skills required for productive participation and integration into society. For additional information about the Trust and its programmes, please go to our website.
Job purpose: Provide a range of administration services to enable the Trust to operate its day-to-day activities, management and governance processes effectively.
Roles and responsibilities:
The main responsibilities of the job are:
· Provide administrative support to the Programme Manager, Trustees and Youth Board
· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records, research, and other general duties
· Assist implementation of the Trust’s charitable programmes e.g., by providing administration support to project teams and organising promotional activities.
· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up
· Proactively manage our website day-to-day and post to our social media, consulting where necessary. Produce leaflets, publicity and newsletters
· Support our organisation development plans by helping us research and implement any new policies, processes and best practice procedures required, and maintaining the database of evidence
· Suggest administrative improvements to support the smooth running of the charity and, when agreed, implement them
Key working relationships: The post holder will work with all the Trustees (but particularly the Trustee responsible for Communications), the Programmes Manager as well as the Trust’s finance service provider. The post holder will develop good working relationships with other stakeholders including our project delivery partners, members of the Youth Board and, in some cases, young people on or applying for our programmes.
Person specification -Specific experience or skill KEY: (E) Essential (D) Desirable
· Experience of organising own work effectively with limited supervision (E)
· Significant experience providing administrative support. Experience of working in a charity would be an advantage (E)
· Excellent digital skills, with the ability to learn new software and systems quickly and instruct others (E)
· Proficiency in Microsoft 365 including administering a system(E)
· Experience of organising and maintaining records, both on paper and digitally. (E)
· Ability to produce attractive documents and reports for a range of audiences adhering to our house style (E)
· Ability to work effectively with all our stakeholders, including young people from disadvantaged backgrounds (E).
· An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing
· Exceptional time and task management skills; calmness under pressure (E)
· Experience working in a pressured environment with lots of competing priorities (E)
Knowledge, qualifications
· Knowledge of good administrative practices (E)
· Knowledge of General Data Protection Regulations (E)
· An understanding of safeguarding of children, young people and vulnerable adults (E)
· Current DBS certificate (E but, for a suitable candidate, the post might be offered subject to a DBS being obtained)
· Degree or relevant experience of working in the charity/ Social sector (D)
Personal skills and abilities
· A highly organised person with attention to detail (E).
· Ability to organise own workload to reflect our charity’s priorities (E).
· Ability to communicate effectively with all people involved with the Trust (E).
· Remote working skills (E)
· Good report-writing and presentation skills (E).
· Commitment to equality, diversity, inclusion (E)
· Ability to research information (E)
· Proven ability to work on own initiative and mobilise/manage support from colleagues (E).
- Proactive, creative and innovative approach with high drive for results (E)
Personal qualities: Commitment to own continuing personal and professional development (E)
· Commitment to the vision, mission and values of DTT (E)
· Flexibility
- Commitment to effective relationship building and collaboration (E)
Application process
Please write no more than 1000 words explaining how your experience, qualifications and personal qualities fit you for this post. Also submit a CV which includes your full name, address, phone number and email address, your educational and work histories and the names of two referees, one of whom will normally be your current or latest employer. We will not seek references without asking your permission but any offer will be subject to satisfactory references.
Safer Recruitment
The Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
The client requests no contact from agencies or media sales.
We’re looking for a competent and experienced Finance Manager to join our core team to cover maternity leave from September 2026 for around 6 months, with high likelihood of permanent extension following the cover period.
The main purpose of the role is to maintain robust financial, payroll, information and administration systems that support Chilypep’s strategic financial planning, sustainability, and programme development, following the organisation’s Financial Policy and Procedures.
This key member of our core team is a vital role for our organisation, providing the backbone and foundation for all the work we do to empower children and young people to have a voice, place and space in their communities and the wider world.
You will need a detailed understanding of the financial requirements of the charity sector, excellent teamwork and communication skills, along with experience and confidence to manage the breadth of tasks and relationships needed to keep a vibrant and busy youth charity going!
Job title: Finance Manager
Reports to: CEO
Internal working relationships: Regular contact with the Board of Trustees, Project Coordinators and the Core team. The Post-Holder will undertake regular supervision with the CEO and meet regularly with the Company Treasurer.
External working relationships: Key communication with Funders, voluntary organisations and statutory bodies such as the Charities Commission, Companies House, HM Revenue & Customs and service providers including external auditors, suppliers, bank, payroll and pension agents.
Contract: This is a Maternity Cover post for approximately 6 months (very likely to be permanent part/full-time post at the end of the cover period)
Location: 11 Southey Hill, Sheffield, S5 8BB (Hybrid option to enable some home working – to be agreed with successful candidate)
Hours: 30-37 hours per week (to be agreed for the successful candidate)
Salary: Scale 29 – 31 (£37,235.77 – £39,257.90) pro rata
Closing Date: 9am, Monday 10th August 2026
Interviews:Monday 17th August at the Chilypep Youth Hub, 11 Southey Hill, Sheffield, S5 8BB
Chilypep are an equal opportunity employer. We are committed to diversity and inclusion and ensuring equality of opportunity in our recruitment processes for staff and volunteers. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. We are an employer that values lived experience at all levels of our organisation.
Our priority is to safeguard and protect the Children and Young People we work with, and we operate within strict Safe Recruitment Practices, including an Enhanced DBS check, social media check, and 2 references covering a period on no less than 3 years for all staff and volunteers.
All candidates must have existing permission to work in the UK.
For full details of the job description and person specification, please download our job pack now from our website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Social Media & Video Officer
Salary: £30,000
Hours: Full-time
Reporting to: Social Media & Video Manager
Location: Hybrid working, based in the FT offices in St Paul’s. The role requires a minimum of two office days per week, currently Monday and Wednesday.
Job Description
The organisation
The FT Financial Literacy and Inclusion Campaign ( FT FLIC), is a fast-growing financial literacy charity founded by the Financial Times. We promote financial literacy where it is needed most, with the aim of creating significant and sustainable social impact.
The charity works with young people in schools, adult learners, community groups and workers across the UK. We also support policy and advocacy work, with the mission of giving everyone the tools to build lifelong money confidence.
About FT FLIC’s programmes
FT FLIC has developed an award-winning financial literacy curriculum for secondary schools and is now working with national partners to build a comprehensive catalogue of digital resources for adult learners.
With input from FT journalists, production specialists, educators, and beneficiaries, we are creating a diverse range of engaging materials. These include visual, audio, and text-based content within a continuously evolving learning hub.
Our in-house production includes educational videos and supporting materials designed to equip beneficiaries with essential financial literacy skills, helping them manage everyday finances and pursue their financial goals.
The role
We are looking for a creative and detail-oriented Social Media and Video Officer to support the production, editing and distribution of engaging financial education content across digital platforms. This role is perfect for someone eager to develop their skills in video production, social media management and content strategy, working within a dynamic creative team.
You will assist in scripting, filming, editing, and distributing both short-form and long-form video content, ensuring it is optimised for different social platforms. Working closely with the Video and Social Media Manager, you will help bring financial literacy content to life in a way that is clear, engaging, and accessible.
You will also support the optimisation of content across platforms, monitor performance, and contribute ideas to improve engagement. A strong awareness of social media trends and audience behaviour will be key to ensuring our content resonates with the right audiences.
This role is crucial in our mission to provide clear, up-to-date, and accessible financial education resources, helping people navigate the financial world, avoid common pitfalls, and maximise opportunities. You will have a strong understanding of social media trends and audience engagement strategies, ensuring our content is both informative and compelling.
You will be comfortable working independently while collaborating with a wider team in a fast-paced, creative environment. There will also be opportunities to contribute to new content formats, support live video sessions, and attend industry events.
Beyond reaching beneficiaries, this role will also support the creation of content that communicates FT FLIC’s impact to a broader range of stakeholders, including funders, corporate partners, policymakers, and educators. You will contribute content for key campaigns, partner activity, and platforms such as LinkedIn, adapting tone and format for different audiences while maintaining brand consistency.
This is an excellent opportunity for an early-career video and social media professional to gain hands-on experience while contributing to a mission-driven organisation.
Key Responsibilities
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Schedule and publish content across various social media platforms.
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Assist in the production, editing, and post-production of video content for digital platforms.
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Support the creation of short-form and long-form video content tailored for social media (Instagram, TikTok, YouTube, LinkedIn, etc.).
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Conduct due diligence on content creators we may partner with.
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Edit and enhance video footage using Adobe Premiere Pro and After Effects.
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Design engaging social media, promotional, and distribution assets (e.g. newsletters, event materials, advertising graphics) using tools such as Canva, Adobe Creative Suite or Figma
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Ensure all visual content adheres to design accessibility best practices (e.g. readability, contrast, captions, inclusive design).
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Help manage and organise video assets to ensure proper storage and accessibility.
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Monitor social media trends, engagement metrics, and audience interactions to optimise content performance (including A/B testing).
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Actively engage in financial literacy conversations on social media by reposting, commenting, and interacting with the community.
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Collaborate with the wider marketing and creative teams to ensure brand consistency across content.
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Support the creation of content for fundraising campaigns (including the annual seasonal appeal), ensuring content is engaging and optimised for different audiences
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Create content that communicates programme impact to stakeholders such as funders, partners, and educators, including campaign highlights and outcomes
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Support partner-facing and LinkedIn content, adapting tone and format for professional, policy, and education audiences
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Assist with other content creation and distribution tasks as needed.
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Monitor, collect and analyse data for impact reporting
Requirements
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Basic maths skills & ability to understand financial topics
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Basic proficiency in Adobe Creative Cloud (Premiere Pro, After Effects, and Photoshop).
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Understanding of video production processes, including filming, editing, and post-production.
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Familiarity with social media platforms and strategies for engagement and content performance tracking.
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Strong visual and design sensibilities with attention to detail.
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Awareness of design accessibility principles and best practices for digital content.
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Ability to work collaboratively in a fast-paced, creative environment.
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Strong organisational skills with the ability to manage multiple tasks effectively.
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Some experience in content creation, video editing, or social media management is a plus.
Preferred Qualifications
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Previous experience in video production or social media content creation.
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Knowledge of animation or motion graphics.
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Ability to apply design tools such as Figma or Adobe Creative Suite to produce high-quality, brand consistent assets across Flic’s digital platforms.
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Experience with social media analytics and A/B testing.
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A passion for storytelling through visual media.
This is a fantastic opportunity for a budding video and social media professional to grow their skills, gain real-world experience, and contribute to a brand making a difference in financial education.
Benefits:
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25 days holiday to start, rising by a day each year up to 30, on top of bank holidays.
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Flexible working hours. Our core hours are 9am–5pm (with an hour for lunch), Monday to Friday, with flexibility around start and finish times.
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Remote/hybrid working, with two office days a week, currently Monday and Wednesday.
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Enhanced pension Choose to contribute 4%, 5% or 6% and we'll match whatever you put in. Turn 45 and that match rises to 8%
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Enhanced sick leave 6 weeks' full sick pay.
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Enhanced maternity leave 5 months' full pay once you've been with us for 12 months.
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Free barista made drinks, plus subsidised food in the FT office.
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A dedicated career development budget to put towards courses, training or certifications. Investing in your growth is part of how we grow too.
To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Wednesday 12th Aug 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
A Financial Times supported charity that aims to give everyone the tools for lifelong money confidence.
The client requests no contact from agencies or media sales.


