Administrator and communications manager jobs

Executive and Finance Officer

We’re looking for a proactive and highly organised Executive and Finance Officer to play a vital role in the operations of Centre for Mental Health.

This varied and interesting role supports our CEO and Board, managing day-to-day operations and taking on key finance and HR responsibilities. This will include financial support: reconciling accounts, processing invoices, supporting our Board by organising meetings and helping with many aspects of recruitment, onboarding and assisting our staff team. In this role, you will be at the heart of our team’s success.

You will need to bring outstanding organisational skills, strong IT ability, and experience in financial processes (with knowledge of Sage 50). Experience of working in a charity is desirable.

About us
We’re Centre for Mental Health. We take the lead in challenging policies, systems and society, so that everyone can have better mental health. We do this by building research evidence to create fairer mental health policy.

By joining our small, friendly and dedicated team, you’ll help us create a fairer society and drive forward sustainable policy change, pursue equality, social justice and good mental health for all. 

The closing date for applications is 7th October 23:59.

Interviews will be held in person at our office in Elephant and Castle, on Tuesday 21 October between 10am and 5pm.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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Brief role description  

To establish and develop employer relationships to source and promote suitable, quality vacancies and vocational opportunities for all Service Leavers (Sl), (including CTP Assist and Early Service Leavers), Veterans, Reservists and Spouses on other Forces Employment Charity (FEC) programmes.

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The RAM will take an Apprenticeship-to-Executive approach to employer engagement by initiating, developing, and managing relationships with employers and employer organisations across a wide range of sectors within their specified region (South of England).​

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Interested? Want to know more about the Charity?​ Check out our website

​Eager to know more about the role?​ Have a look at the Job Description attached.

​What’s in it for you?​ Check out our Benefits.

Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Friday, 10 October 2025.

Got questions about the role? Get in touch with the People Team

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

Job Description

Who are Spinal Research?

We are Spinal Research, the UK's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours, someone in the UK will become paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly. We fund groundbreaking research that will cure paralysis, ensuring people living with spinal cord injuries will get life-changing treatments.

The Role:

The Data Manager will be responsible for overseeing and managing the end-to-end processing of all supporter and organisational data. This includes the set-up and management of systems, ensuring data accuracy and integrity across multiple sources, and preparing information to support financial reporting. The role holder will also ensure the effective use of Salesforce CRM and other connected systems, while enabling teams across the organisation to use data to drive insight and impact.

This role will report into the Head of Operations and Strategy, providing guidance on data management, systems improvements and organisational effectiveness.

Responsibilities:

Data Management & Processing:

• Manage the end-to-end flow of supporter and organisational data across all systems.
• Collate data from multiple sources and prepare/upload into Salesforce CRM.
• Ensure data is reconciled with bank statements to guarantee completeness and accuracy.
• Carry out manual processing and preparation steps required for accountants and financial reporting.
• Maintain data quality and integrity across all systems and databases.

Systems & Integration:

• Oversee the access, security, and effective use of Salesforce CRM, payment platforms and third-party systems.
• Map and align data across platforms to ensure correct integration and reporting.
• Identify, resolve and prevent system or data flow errors.
• Support the Head of Operations and Strategy in implementing new systems or improvements.

Data Analysis & Insight:

• Provide accurate data analysis and insights to support strategic decision-making.
• Build dashboards and reports in Salesforce and other tools to support fundraising, research and operational teams.
• Identify trends, patterns and opportunities to increase organisational effectiveness.
• Act as the central point of expertise for data queries across the charity.

Team Support & Development:

• Support colleagues across teams to understand, use and manage their data effectively.
• Provide training and guidance on dashboards, reports, and data best practices.
• Share knowledge and recommend improvements in processes, data capture and reporting.
• Ensure compliance with data protection and GDPR in all areas of work (working alongside the Data Protection Officer).

Skill Set Requirements:

• Proven experience in data management, CRM administration or a related role.
• Strong knowledge of Salesforce CRM (or similar CRM systems), data processing and reporting.
• Excellent analytical skills, with the ability to extract insights and translate them into actionable recommendations.
• High level of accuracy and attention to detail in managing complex datasets.
• Strong organisational and problem-solving abilities.
• Experience in financial data reconciliation and reporting preparation is desirable.
• Proficiency in Microsoft Office Suite (particularly Excel), SharePoint and other relevant tools.
• Knowledge of data protection and GDPR best practices.
• Ability to manage multiple systems, integrations and workflows simultaneously.
• A proactive and adaptable approach, with excellent communication and interpersonal skills.

Benefits:

• A four day working week
• Five weeks annual leave plus bank holidays (adjusted for part-time staff).
• Flexible working, with core hours between 10am–4pm.
• Hybrid remote working (1 day a week expected in the office).
• Private health insurance cash plan.
• 8% pension plan.
• Cycle to work scheme.
• Onsite gym in office.

How to apply

If you would like to apply and join our energetic team at this exciting time, please submit your CV and a covering statement (no more than two pages) outlining your interest in the role and why you believe you are a good fit.

Commitment to diversity and inclusion

Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.

Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham, Worcester and Walsall, as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.

Trust and Foundation income is a cornerstone of Acorns’ fundraising strategy. Income is primarily unrestricted and multi-year – a reflection of the strong, long-standing relationships Acorns have built with funders.

We’re looking for an experienced Trusts fundraiser to provide maternity cover and hit the ground running. You’ll take on a robust pipeline and inherit relationships from a portfolio that includes multi-year partnerships with major funders such as Children in Need and John Martins. With a responsive Data team, access to strong stories, and excellent internal buy-in, this is a rare chance to build on solid foundations and deliver high-impact work. 

As Fundraising Manager – Trusts and Foundations, you will:

• Take on a well-established portfolio of trusts and foundations with a combined value of c.£850K, delivering a mix of templated and bespoke applications
• Collaborate closely with an experienced peer Trusts Manager, sharing responsibility for monthly submissions and stewardship
• Maintain and build relationships with existing funders, ensuring excellent reporting and donor care
• Work cross-functionally with the Data, Marcomms, Finance, and Care teams to develop strong cases for support
• Support joint cultivation and engagement events alongside the Philanthropy team

To be successful in this role, we are seeking:

• Experience of personally securing mid to high 5-figure+ grants from trusts or foundations
• Excellent written communication skills with the ability to tailor messaging across formats and word counts
• Stakeholder management skills
• Someone highly organised and efficient, who is able to manage a busy workload with autonomy
• A collaborative and supportive team player with a donor-centred approach
• Desirable but not essential: Health sector fundraising experience 

This is a hybrid role. Ideally 1 day per week at either Selly Oak, Worcester or Walsall hospice office. There is flexibility - please discuss. 

Employee benefits include:

• 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

The Charity

James’ Place exists to save the lives of men in suicidal crisis through delivering free clinical services. We currently have centres in Newcastle, Liverpool and London; and in early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

Our trained, professional therapists deliver a proven clinical service in a warm and welcoming environment, ensuring that men are seen quickly at the point of crisis. We have so far treated over 3,600 men who might otherwise have been unable to access the support they desperately need.

The Role

We are seeking a driven and experienced manager to oversee the operational side of our new Birmingham Centre. This is a pivotal role within the team which focuses on coordinating activity across the service to ensure the safe and effective delivery of our intervention.

The successful candidate will manage the day to day running of the James’ Place centre, with oversight from the Birmingham Head of Centre. You will manage the centre environment through both resource management and by influencing and driving local culture. The Centre Manager is responsible for line management of the Clinical Administrators and overseeing the processing of referrals to the service, ensuring men coming to James’ Place are welcomed warmly, within the expected timeframe and according to our values.

This is a new role and during their first months in post, the Centre Manager will work closely with the James’ Place Head Office Team to prepare James’ Place Birmingham for a successful launch.

Person Specification

This role requires someone with excellent organisational, problem-solving and interpersonal skills who can work hands-on in a busy and potentially challenging environment. You will be collaborative and work closely with the local team and wider charity outside the Birmingham centre to ensure we have consistent and effective systems in place. 

We are looking for a forward thinking and proactive individual with experience of both people and operational management. The successful candidate will align with the James’ Place values and be able to demonstrate these through everyday practices including supportive leadership and line management.

Your management and administrative skills will be highly valued in sustaining the clinical operations of James’ Place. You will need to be proficient in Office 365 software such as Word, Excel, PowerPoint, and Outlook, with the ability to manage Outlook cloud calendars, SharePoint, CRM databases, and shared inboxes.

The Centre Manager will often meet the men who come to James’ Place in suicidal crisis and so you will be able to demonstrate empathy and an ability to create a sense of calm while working in a sensitive and busy environment.

Please see the attached Job Description and Person Specification for more details.

Closing date: 9am on Wednesday 24th September 2025

Are you enthusiastic, collaborative, with excellent communication skills and an eye for a story? Our charity team is looking for a dynamic self-starter to join our team as Communications Assistant. Through making social media posts, creating engaging content or writing stories, you’ll play an integral role in communicating our impact and stories to our key audiences.

At Horatio’s Garden, we build and look after extraordinary gardens in the heart of NHS spinal injury centres. These gardens are a critical part of rehabilitation and offer reflection and adjustment, privacy and solace, joy and companionship to all who need it. We lead regular gardening sessions to grow and cultivate plants, arts workshops to offer new skills and a programme of live music and events. Designed to be enjoyed all year round, these gardens offer a warm, welcoming place for family and friends who may have travelled hours for a visit.

Our vision is for everyone with a spinal injury to have a Horatio’s Garden as part of their rehabilitation care.

The charity is growing. We have eight garden projects open and are fundraising for our ninth garden in Middlesbrough.

This role will assist with the content creation of engaging written, film and visual content across different platforms, scheduling and moderating our social channels, and helping us report on our digital activity. You will support the rollout of the new regional social media channels for each garden to help place storytelling and impact at the heart of our communications.

It would suit someone looking to start or build their career in the communications field or charity sector to develop experience in developing content, writing and charity campaigning. There will be opportunities for training and development and you will travel between the charity’s UK-wide gardens and meet patients, volunteers and staff.

This is a full-time role (37.5 hours a week) based in the charity’s office in Salisbury with the ability to discuss some flexible working after the six month probation period.

You will be reporting to the Communications Manager.

Main duties

1. Help manage the day-to-day running of the charity’s social media (Instagram, LinkedIn, Facebook). Schedule content and respond to comments and messages to foster positive engagement and add value to the supporter experience

2. Work closely with the team to produce subscriber, campaign-led and post-event newsletter content and manage the subscriber database

3. Contribute to the charity’s content calendar and work creatively and collaboratively with the communications and wider charity team to proactively seek and develop story ideas

4. Create engaging content in support of charity objectives and reflecting our brand and tone guidelines

5. Assist with internal communications to convey key updates to staff

6. Assist in maintaining and updating Horatio’s Garden’s main website

7. Help to manage the charity’s digital assets, ensuring the team have access to the most impactful photographs and videos for their needs

8. Collate, analyse and present monthly reports on social media, newsletter and website activity and engagement against key performance metrics

9. Assist with planning and promotion of campaigns and track press activity

10. Keep up to date with the latest digital marketing trends and technologies

General duties 

1. Support the wider team with administrative duties that support the smooth running of the charity

2. Actively contribute to team and organisation meetings

Skills required

1. Strong interest/experience in creating content for digital channels

2. Good understanding of the digital landscape, including trends

3. Excellent writing and editorial skills with attention to detail

4. Able to create accessible, engaging content

5. Strong administrative and organisational skills

6. Good IT and software skills and willingness to learn – you will be using Microsoft suite, Hootsuite and Mailchimp

7. Video editing experience/interest – experience with or willingness to learn Adobe Creative Suite, Canva or similar

8. Flexible, can-do attitude, with the ability to remain calm and professional when under pressure

We are looking for someone who has:

1. The ability to take initiative and be a self-starter, working independently as well as part of a team

2. An ability to manage a varied workload and work to deadlines

3. A willingness to learn new skills and to develop existing skills

4. An empathic personality

5. A positive, can-do and resilient attitude

6. Passion for the charity sector

The charity is keen to promote training and opportunities and we will support the candidate to attend relevant training courses where a need can be demonstrated and to make the most of any opportunities to learn additional skills, for example involvement with filming and photo shoots by professional contractors hired by the charity.

We are an equal opportunities employer and welcome applications from all sectors of society. Please note that this role will involve occasional out-of-hours working (including evenings and weekends) as part of a rota to ensure the charity’s social media channels are active and monitored at peak times and during events.

As a charity, we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our charity.

Location: London (hybrid, 1 day in office per week)
Hours: Part-time (3 days per week)
Contract: Temporary (until late October)
Rate: £15.34 per hour (plus holiday)
Start Date: ASAP

About the Role
Prospectus is proud to be supporting a bold and ambitious women's charity to recruit an organised and proactive Administrative Assistant. The role will be supporting a small, purpose-driven team and ensuring operations run smoothly across the organisation, with a particular focus on delivering upcoming events and fundraising campaigns.

Key Responsibilities

• General office coordination and administration.
• Liaising with stakeholders at all levels, whilst providing a welcoming and helpful service.
• Executive and governance support including minute taking and arranging meetings.
• Assisting with finance processes and using systems (Xero).

What We’re Looking For

• Recent experience in a similar role.
• Strong general administrative and financial administrative skills.
• Competence providing governance and administrative support to a CEO or board of trustees.
• Confidence in using systems (Xero), Microsoft Office, and AI tools.
• Friendly, approachable, and a strong team player.
• Excellent interpersonal and communication skills.

This is a great opportunity to work in a supportive environment and utilise your admin skillset to contribute to a meaningful organisation.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

We are looking for someone to join the Media Trust team as a Project Coordinator on a part-time basis (3-4 days/ week). 

This position is an exciting opportunity for a Project Coordinator who is passionate about social justice and empowering charities to drive social change and enhance their impact. We are keen to hear from proactive individuals who thrive on having a varied workload, enjoy planning in-person and online events, and take pride in being well-organised and detail-oriented. 

This Project Coordinator role is a key part of our Charity Services team, providing administrative and coordination support across several of our training and mentoring programmes. 

These programmes help charities build confidence and skills in areas such as communications, digital marketing, social media, and media engagement. You’ll play a vital role in ensuring the smooth delivery of these programmes from planning to delivery.

Key Responsibilities: 

• Support the delivery of programmes, training, and events, ensuring they meet the needs of charities and community organisations 

• Lead on participant engagement, acting as the key contact for charities and coordinating with trainers, volunteers, and partners 

• Manage logistics and administration, including scheduling activities, maintaining records (Salesforce/Eventbrite), and handling contracts and invoices 

• Collaborate with the Marketing and Communications Team to keep programme information and outreach up to date 

• Support monitoring and evaluation by managing data, surveys and progress against targets 
   

What we are looking for in you 

• Passion for supporting charities, community organisations, and alignment with the values of Media Trust 

• An interest in communications, media, digital, and campaigns 

• Strong project coordination, planning, and organisational skills, with experience in organising training and events, excellent attention to detail, and the ability to prioritise and meet deadlines. 

• Confident communicator with strong interpersonal and written skills 

• Comfortable working with people, managing relationships, and speaking in front of groups 

• Skilled in using digital tools (e.g., Zoom, Eventbrite, Survey Monkey) and managing data effectively 

• Proactive, self-motivated, and flexible, with willingness to travel to central London for in-person activities 

The above job description is a guide to the work you may be required to undertake. It does not form part of your contract of employment and may change from time to time to reflect changing circumstances. 

We understand that no applicant is likely to perfectly align with every point in the job specification. If you are enthusiastic about this role, passionate about the power of media to drive positive social change and believe you can contribute to our team, we encourage you to apply. We value diverse perspectives and are committed to fostering an inclusive work environment, so don’t hesitate to showcase your unique skills and experiences and what you can bring to Media Trust. 

Working at Media Trust 

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer: 

• Remote working – while Media Trust does not have a physical office, we meet regularly in London for team collaboration and training, which requires occasional travel (typically 2–3 times per month). 

• 30 days annual leave plus bank holidays (pro-rated if part time)

• Flexible hours, to be agreed with line manager 

• Pension contributions 

• 2 volunteer days each year 

• Attend two Media Trust Communications courses each year at no cost to you 

We are seeking a new Finance and Administration Officer following the retirement of a long-serving team member. A key member of the SLA central office team, the Finance and Administration Officer plays a vital role in ensuring smooth financial operations and providing essential administrative support for our membership. This role is responsible for maintaining accurate financial records, book-keeping and effective day-to-day financial operations, producing financial reports using our CRM (IMIS) and XERO, in addition to administration support.

You will be experienced in financial and administration operations of a charity or similar , with an AAT qualification or matching worked experience. Familiarity with XERO will be an advantage. You will be able to bring understanding of cashflow and financial analysis of figure, working with accountants as required.

You will also have excellent customer service skills and be able to work effectively with all stakeholders from our members, to funders to suppliers. You will be determined and have an excellent eye for financial and administrative detail. Your duties will include general administration and:

Financial operations and record-keeping

• Manage day-to-day financial transactions and maintain accurate records of all SLA accounts and petty cash; book-keeping
• Process and record all incoming payments, including foreign cheques (into bank account)
• Monitor cashflow and expenditure, keeping track of spending
• Pay invoices upon approval and ensure timely monthly payments (e.g. pensions, HMRC)
• Handle creditor and supplier communications and resolve related issues
• Monitor and follow up on overdue payments with a focus on membership payments

Invoicing and income tracking

• Issue and track membership and subscriber invoices and reminders
• Keep office team informed of payment statuses
• Prepare sales, cost, and profit reports for SLA publications
• Conduct annual publications stock take

Payroll and reporting

• Liaise with the accountant on salary payments; process salary BACS payments
• Support year-end financial reporting by providing necessary documentation to accountants
• Produce regular financial reports and analysis as required
• Supporting preparation of budgets, working with accountants as required

 Event financial administration

• Manage financial aspects of SLA events, particularly the annual conference (e.g., exhibitors, sponsors, and delegates)
• Process and record staff/trustee expense claims
• Support with bookings accommodation and travel for Board meetings

To be successful in this role you should demonstrate:

• Strong experience in financial and office administration
• Knowledge of accounting principles  
• Experience of working with XERO or similar
• Experience of using CRM systems (ideally IMIS)
• Experience of working for a small charity and / or membership association
• Accuracy, numeracy, attention to detail
• Ability to manage own workload, prioritise and meet competing deadlines
• Excellent customer service manner
• Being a team player

The Association is a UK wide organisation, working mostly remotely. Working patterns can be negotiated and we welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

To apply please send a one page covering letter and CV with the job title in the subject line by 30th September.  Applications without a covering letter will not be considered. No agencies please.

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

Resurrection Trading (known as Resurrection Furniture) is a vibrant friendly charity shop in Alton High Street specialising in recycled second hand furniture and home goods. We need an efficient organiser to lead our team of volunteers, manage the office and bring a creative flair to display and sales.

About us
We opened in Alton in 2017 and in 2022 moved to larger premises at 21b High Street. The charity is linked to the Parish of the Resurrection. All profits from the shop go to good causes in Alton, especially to support youth related projects, people in need, heritage buildings and the community.

The shop is a busy, friendly place supported by a skilled team of repairers in the workshop and a lively band of drivers and lifters on the van. In total we have more than 50 volunteers and the charity is led by a team of Trustees. The shop is open 10 to 4pm Monday to Saturday.

Job Summary
The Manager’s role is typical for a retail high street shop except that there is no head office or back up staff - the manager and volunteers between them carry out all functions. These include:
Daily office administration - communications especially daily emails, Facebook messages and phone calls re furniture donations and sales, discussions with volunteers.
Coordination of volunteers including induction training, support and leadership,
Organising donations – selection, collection, pricing, display and delivery.
Shop organisation, administration and reporting to Trustees including publicity
 

Key Responsibilities:

Office Administration
• Deal promptly with shop communications via telephone, emails, Facebook and in person each day relating to donations, sales, and messages from volunteers
• Maintain data including personnel and customer information, finance and other record keeping.
• Manage the system of agreeing furniture donations, arranging collections from and deliveries to homes around Alton and booking slots on the van.
• Order shop supplies and maintain health and safety systems
• Manage gift aid documentation and other notices.
• Liaise with the workshop team, the van team, the Parish monthly market and Trustees

Volunteer Coordination
• Manage the volunteer rota ensuring that the shop is staffed by two to three volunteers including a lead volunteer per shift six days per week.
• Support the Trustee who manages the van rota currently four mornings per week depending on demand.
• Identify and recruit new volunteers as necessary, organise induction and regular training especially relating to health and safety, cash management and shop and van routine.
• Frequently communicate with volunteers in person, via the notice board, email and newsletter on shop organisation, sales new personnel and events.
• Liaise with lead volunteers regularly on organisation and volunteer issues.

Managing donations and sales
• In conjunction with volunteers decide on items to be accepted based on quality, saleability, existing stock from photos and other information.
• Value items not already priced by volunteers using the RF pricing guide and on-line apps.
• Ensure the shop is full of a wide range of items with back up stock kept in the store offsite.
• Promote donations via estate agents, care homes, general publicity and regular house clearances

Shop organisation
• Arrange for regular updating of shop and window displays
• Keep the shop and workshop clean and a safe environment
• Ensure that volunteers follow RF policies and procedures
• Ensure good customer relations including dealing with complaints
• Publicity including a newsletter and Facebook and website pages

We offer

• £15 per hour or £15,600 - £19500 (depending on hours worked)

· Between 20 and 25 hours per week spread across four or five days

• Saturday working required approximately quarterly with time off in lieu.
• Flexible working during school holidays by negotiation
• Five weeks holiday each year and bank holidays

• Workplace Pension
• Training and regular performance review

Location: 21b High Street Alton GU341AW

The post will be subject to a four - month probationary period, A permanent contract will be offered following satisfactory assessment.

This job description is subject to change from time to time.

Person Specification

Essential

• Education at least to A Level, HNC or equivalent. Assessment of relevant experience may be used instead of formal qualifications. GCSE English and Maths
• Proven computer and office- based systems including Word, Excel, Power point and project management
• Full driving license
• Experience of retail management of a business or other enterprise
• Practical and able to solve problems
• Strong interpersonal skills. Excellent team building, influencing and negotiating abilities.
• Good time management

Desirable

• Experience with advertising and skill in the display of
  goods
• Experience of the second-hand market or furniture or
  charity sales

We’re looking for a proactive and well-organised individual to support the core operations of our dynamic charity. Working closely with the Creekside Manager and wider team - including staff, volunteers and trustees - you’ll ensure our administrative, financial, and project work runs smoothly and efficiently.

This varied role offers the chance to get involved in exciting and nuanced tasks and projects, where your attention to detail, problem-solving skills and clear communication will really shine. As the first point of contact for internal and external stakeholders, you’ll play a key role in keeping everything connected and on track.

You’ll be pivotal to the sustainable growth of Creekside, with opportunities to contribute across all areas of our work - from nature conservation and lifelong learning to community engagement. If you’re passionate about urban wildlife and want to help others connect with it, we’d love to hear from you!

This is a part time role (15-18 hours per week) and flexible working arrangements will be considered and discussed at interview. There may be some evening and weekend commitments for which TOIL is given.

Full Time Salary: £28,500 per annum, pro rata. Other benefits include 22 days annual leave in addition to bank holidays and a Christmas closure period, and 3% employer pension contribution.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

This is a permanent, part-time (21.9hr per week, 0.6FTE) role. The role is based at Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). 

We are looking for a Governance & Administration Coordinator to provide servicing and support for our governance meetings. This will involve ensuring meetings and committees are governed to exemplary standards, and to ensure we comply with relevant legislation and other regulatory requirements. You will join the Governance & Compliance team which oversees our governance arrangements, as well as our complaint, disciplinary and safeguarding procedures.

Do you have experience in supporting committees and internal meetings on matters related to governance, organisational planning and oversight? Do you have experience in coordinating agendas, papers and minute-taking for formal meetings with a varied portfolio of meetings, working with different chairs and stakeholders? If the answer is yes, then we want to hear from you.

This newly established role sits within the Talent and Learning team and reports into the Director, Talent and Learning. The Volunteer Manager role will be responsible for enhancing and expanding Provide's volunteering initiatives.

This includes significantly growing volunteer engagement, fostering strong relationships with staff, implementing strategic development plans and creating meaningful opportunities for volunteers and will play a crucial part in enriching the services we provide and enhancing the overall patient experience within our communities.

The main duties of the Volunteer Manager include:

• Developing a long-term vision for volunteer engagement across the organisation
• Contribute to and deliver the Volunteer Strategy
• Develop and implement comprehensive communication strategies across the organisation
• Design and deliver induction, training and mentorship programs to maximise volunteer engagement
• Monitor volunteer attendance and maintain quality experiences
• Co-ordinate cross functional teams to optimise volunteer engagement
• Develop partnerships with external organisations and manage strategic relationships
• Manage volunteer budgets and expenses

Membership Manager

This is an exciting opportunity to join an ambitious and talented Development team

We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.

Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
• Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
• Ensure membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
• Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
• Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term

Ideal candidate

The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Working understanding of admin processes relating to membership
• Ability to influence senior stakeholders and internal colleagues
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
• Excellent communications skills and attention to detail
• A creative and analytical approach to problem solving
• Strong IT skills, including advanced Excel.
• Enthusiasm for the issues we work on

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of working with discount providers
• Knowledge of GDPR compliance and data protection
• Experience of creating a strategy around membership schemes
• Line management experience​