Administrator and communications volunteer roles

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

Summary

To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.

Detailed description

We are looking for Volunteer Administrators for the following locations:

Broadwater Family Centre, Stevenage

Windmill Family Centre, Hemel Hempstead

Sopwell Family Centre, St Albans

Westfield & Littlebury Family Centre, Watford

The BECC Family Centre, Borehamwood

Main responsibilities

·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.

·Answer telephone calls and take messages accurately.

·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.

·Input data into systems, ensuring accuracy and confidentiality.

·Help maintain an organised and tidy reception and office space.

·Support the preparation of publicity materials, newsletters, and information displays.

·Signpost visitors to the appropriate staff member for further support.

·Uphold safeguarding, confidentiality, and health & safety policies at all times.

Skills / Abilities / Experience / Qualities

·Friendly, welcoming, and professional manner.

·Good organisational and communication skills.

·Basic IT skills (Microsoft Office, email, internet)

·Reliable, punctual, and able to work as part of a team.

·Respectful of confidentiality and sensitive information.

·Understanding of diversity and inclusive practice.

·Previous office or reception experience is helpful but not essential.

Training / Support

·A full induction to the service and specific site will be provided.

·Requirement to undertake One YMCA online training courses

·To understand and implement One YMCA’s policies.

·Ongoing support and regular 1:1 meetings

·Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

·Undergo enhanced DBS check

·X2 References required

·Undertake additional training as and when required

·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Role purpose: Complete administrative tasks predominantly for Penfriends in our London office. Volunteer Penfriends need to be over 21 years old, so this is also a requirement of the administrators role.  Other tasks may be included to support our Programmes and Office Administrator. 

Responsible to: Volunteers are supported by the Programmes and Volunteer Coordinator. 

Location and commitment: We are located in an office near Vauxhall station, London. The role is flexible and time committed can be discussed.

At The Hardman Trust we have a Mission, Purpose and Vision

Mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.

Purpose: We support people on long sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.

Vision: A future where everyone can achieve their potential within and beyond prison. 

Who are Penfriends and how do they fit in? 

Penfriends are part of The Hardman Trust.  We make it possible for volunteers to write safely to prisoners, who are serving any length of prison sentence, giving friendship, hope and a reminder of the outside world to people at all stages of their sentence. Our The Penfriends programme supports the wellbeing of prisoners by encouraging safe, non-judgemental connection and friendship via letters and emails from volunteers across the UK.

By supporting prisoners who have been sentenced to any length of imprisonment, not just a long sentence, we provide support to the wider prison population.  We are therefore available to any prisoners at any stage of their prison sentence, allowing us to support the wellbeing of more prisoners and the mission, purpose and vision of The Hardman Trust as a whole. 

Role Summary 

As a volunteer administrator you will support with the processing of letters received and sent from prisoners and their penfriends.  This can include:

• Opening, sorting, checking and redistributing post to prisoners and penfriends 

• Using our databases and other IT systems to record and maintain data 

• Respond to emails and support prisoners and penfriends who communicate via email 

• Work with other admin volunteers and the office administrator 

• Support other office admin tasks to make a good use of your time

Relevant Skills and Experience 

• Good communication and listening skills 

• Good administrative and organisational skills

• Be IT literate 

• Have good attention to detail 

• Show reliability / commitment 

• Ability to work within guidelines and expectations set by The Hardman Trust 

• Be able to set and work within set boundaries 

• Have an understanding of GDPR and confidentiality 

• Willingness to attend any relevant training for the role 

• Adhere to our safeguarding rules and remain vigilant at all times

• Have a current DBS check or willingness to undertake a DBS check (this is because of the sensitive and confidential information you will have access to and The Hardman Trust has a duty to safeguard prisoners, volunteers and staff)

What will you gain from this role?

You will join a volunteer community at The Hardman Trust, which is dedicated to supporting people serving long prison sentences..

• Work experience 

• Knowledge of the criminal justice sector 

• Be part of a friendly and diverse team working in a modern and ethical office space

• Travel and subsistence expenses 

How to apply - 

Please contact us by the 31st January 2026 to request an application form. Contact details can be found in attached role description. 

Create Hope is a therapeutic service that provides emotional and mental health support to children, young people, and families. Our goal is to offer a safe space where individuals can explore their feelings, build resilience, and self-awareness through creative and relational approaches.

Our therapeutic services include:
● Play & Creative Therapy
● Systemic Family Therapy
● Person-Centred or Integrative Adult Counselling
● NVR Therapy
● Couples Therapy
● Workshops for parents/carers

As Volunteer Admin Support, you play a key role in enabling these services to happen smoothly by ensuring the background systems and processes are managed well.

Your Role as Volunteer Admin Support

Responsibilities:
● Updating and maintaining client and referral information on Salesforce (training provided)
● Preparing and sending standard emails, agreements, and communication
● Assisting with filing, scanning, and organising paperwork
● Supporting with data entry and record-keeping for monitoring and evaluation
● Helping prepare resources and materials for therapy sessions or events
● Ensuring all records are handled securely and in line with confidentiality requirements

Time Commitment:
We ask that volunteers offer a regular commitment of a few hours each week. This can be flexible and, in some cases, carried out from home.

Location:
Tasks may take place at our Bracknell office or remotely, depending on the type of support being given.

Support & Training

We want to ensure you feel equipped and supported in your role. As Volunteer Admin Support, you will have access to:
● Induction and training on Create Hope systems (including Salesforce and GDPR requirements)
● Ongoing supervision and support from the Create Hope team
● Opportunities to develop new admin and organisational skills
● Being part of a supportive and friendly community
If you ever need additional support, please don’t hesitate to reach out.

All volunteers must adhere to Create Hope’s Safeguarding and confidentiality policies.

Role summary

To provide essential administrative support to the Compassionate Communities project. The role will support the planning and coordination of community activities, maintain accurate records, and assist with communications and scheduling under the supervision of the line manager. A level of commitment is required for this role, to be mutually agreed with the line manager.

Main duties of the role

• Assist with the coordination and preparation of Compassionate Communities events and activities

• Support the booking of venues, resources, and scheduling of meetings

• Maintain and update electronic and paper records, including spreadsheets, attendance registers, and contact lists

• Assist with written communications such as emails, invitations, and follow-up notes

• Prepare and distribute agendas, minutes, and supporting materials for meetings or working groups

• Support data entry, reporting, and light research tasks as needed

• Attend meetings or community events occasionally to provide on-the-day support

• Ensure confidentiality is maintained at all times, following organisational policies 

Our Admin Volunteers provide vital support to our staff and volunteers to help us reach as many people as possible with the Mary’s Meals story and help us keep our promise to the 3 million children we feed every day. Pease note that the admin volunteer role is not always available in all regions of the UK - please enquire for more information.

What is the role of an Admin Volunteer?

The role of Admin Volunteer may involve:

• Conducting research
• Data entry
• Contacting organisations to offer talks or promote our campaigns 
• Helping us to thank our supporters
• Supporting event organisation
• Providing general admin support
• Allocating volunteer speakers to booked talks

What difference will i make?

• You will enable us to reach more people with the story of Mary’s Meals
• You will support our staff in their work to feed the next hungry child
• You will help us find new places to give talks, and support volunteers who are giving these talks to have all the information they need
• You will ensure our records are up-to-date and accurate
• You will help us provide a good service to supporters

What support and resources will i receive?

• Support, encouragement, and guidance from your local Supporter Engagement Officer
• A comprehensive induction to Mary’s Meals
• Opportunities to join online or in person volunteer meetings and briefings
• Resources to fulfil your role
• A regular volunteer update e-mail

What are the benefits of volunteering for Mary's Meals?

• Feeling part of the global Mary’s Meals movement to end world hunger
• Learning new skills and gaining experience as part of a growing and vibrant organisation
• Meeting new like-minded people
• Increasing confidence and team-working skills
• Developing communication skills (verbal and written)
• Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

· Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.

· Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.

· Getting people together: Organising internal meetings, both virtually and face to face

· Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting

· Note taking and recording: Maintaining accurate records of meetings and decisions.

· Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed

· Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment

· Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

· Use your skills, knowledge, and life experience to benefit others.

· Give back to the Armed Forces community.

· Become part of the SSAFA community and build networks across your local area.

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Local induction and support, from other branch volunteers

· Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.

· Support from regional volunteering and operations employees

· Regular meetings and events to learn and share information.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people with good written and verbal communication skills.

· Some experience of coordinating people or events is beneficial.

· Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.

· Respectful and non-judgemental approach.

· Understanding of the importance of confidentiality and boundaries.

· This role would suit someone who would like to volunteer regularly, each week.

· We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

Orchards is looking for a reliable and organised volunteer to support our vision to see more women free from sexual exploitation. This role offers hands-on experience in the VAWG sector and the chance to contribute to the smooth running of our supported accommodation services.

Be the first friendly voice a carer hears.
Help someone feel supported from the moment they reach out.

Carers Trust Solihull is looking for a First Point of Contact Admin Volunteer who enjoys helping people and keeping things organised. You will welcome new carers, handle enquiries, and make sure every person who joins our service gets a smooth and supportive start.

What you will do
• Record new carer registrations using our simple database.
• Prepare and post welcome packs, including carer ID cards.
• Complete the short 5-question contingency plan with each new carer.
• Answer incoming calls and direct them to the right team.
• Respond to enquiries in a calm and professional way.
• Log actions and update records so carers receive accurate support.
• Signpost carers to Solihull Council services when needed.
• Follow confidentiality, safeguarding, and data protection procedures.

What you need
• Four to five hours a week, on a day that suits you.
• A steady, organised approach.
• Confidence speaking with people.
• A wish to make life easier for unpaid carers in Solihull.

If you want to make a real difference with a warm, supportive team, this role gives you the chance to help from the very first hello.

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

The Onsite Administrative Assistant will provide essential operational and administrative support for the Roots Academy Essentials Onsite Program. This role will help ensure smooth communication, accurate documentation, and effective coordination between internal team members, instructors, campuses, and students. The ideal candidate is detail-oriented, organised, and proactive in maintaining digital records and supporting program onboarding processes.

Key tasks

• Create and send calendar invites for recurring and ad-hoc meetings.

• Manage, document and accurately store internal meeting minutes.

• Share action items and follow-ups in a timely manner.

• Track and record university campuses that have registered interest in hosting the Essentials Onsite Program.

• Prepare and manage Google Drive folders containing onboarding documents for university ISocs and MSAs we partner with.

• Verify that all instructors, campuses, and student ambassadors are correctly assigned on the Roots Digital Platform.

​

What we’re looking for

• Strong organisational and administrative skills.

• Comfortable using digital tools such as Notion, Slack, Google Drive, and scheduling platforms.

• Excellent written communication skills.

• Ability to remain organised and manage deadlines efficiently.

• Experience in administrative support or program coordination preferred.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

We are seeking a new Trustee to join our Board with a digital skill set and experience in marketing and communications as well as the ability to deliver core Trustee responsibilities. A background or interest in healthcare and/or education would be an advantage. We are looking to this Trustee to share their skills and expertise with the executive team to develop a highly effective digital, marketing and communications capability that supports our aspirations for growth. We would welcome applications from candidates who are early/mid career. 

Education for Health is a charity that aims to improve the lives of people with long term physical and mental health conditions by providing high quality education to health care professionals and others who support them.

The Board meet four times a year and this Trustee would also be a member of the Commercial Committee which typically meets four times per year. Meetings are a mixture of in person at our offices in Warwickshire and on line. The role is voluntary but we pay travel expenses. Trustees are recruited for an initial term of three years and can serve up to three consecutive terms.  

Trustees are responsible for the overall governance and strategic direction of Education for Health and for developing the organisation’s aims, objectives and goals, whilst operating within financial, legal and regulatory guidelines. In addition to the core responsibilities of Trustees we are seeking an individual who can use their rpofessional expertise to fulfil the following responsibilities:

Working in support of the executive, use professional skills and expertise to provide advice, guidance and oversight of the digital, marketing and communications deliverables.

Oversight and contribution to the Education for Health marketing strategy through challenge and support

Scrutiny of the opportunities for growth identified by the executive with support to identify potential gaps in the market and ideas to penetrate new markets.

Support the executive with the creation of digital marketing strategies, website and social media management and content development to drive revenue growth

Guide the team to generate internet presence, search engine optimisation and creation of market funnels that lead to purchase of courses

Contribute to the development of the Education for Health brand and product development

Guide the Education for Health communication strategy to ensure appropriate channels for key messaging

Make recommendations to optimise digital solutions and AI to drive Education for Health profile and operational efficiency

Support the development of a comprehensive network of influential voices within the NHS and wider sectors that can provide further steer to the marketing strategy

Familiarity with learning technologies and the use of AI in an educational context would be an advantage