Recruiting an IT Project Administrator (12 Month FTC) to join the IT team in Westminster!

£26,000 per annum, 35 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Job Overview:

To provide a high standard of day-to-day project support for business-critical IT projects which have been defined as priorities by Look Ahead's Senior Management Team, Senior Leadership Team, Programme Board and Business Plans.

The IT Project Administrator will support the IT Department's vision of developing, delivering and deploying information management and technology solutions which drive business transformation and efficiency for our staff and improved services for our customers.

The post holder will be responsible for providing project support to the relevant project manager and project stakeholders. This is anticipated to include planning, scheduling, tracking and reporting on project progress, issues and risks on one or more of LACS' IT projects. They will also manage any associated training rollout coordination activities including booking venues and liaising with facilitators and participants.

IT Project Administrator will be expected to use the experience they have gained at Look Ahead or elsewhere to provide valuable insight and knowledge to the projects they are involved in. They will be highly organised, have experience of successfully managing multiple tasks or work streams with discrete dependencies and deadlines and be capable of demonstrating a drive to ensure project success.

The role will also require flexibility, resilience and the ability to coordinate with a wide range of project team members to identify, circulate and agree on innovative solutions to address project risks and issues.

Key Responsibilities:

- Acting as a project champion
- Providing support in relation to project planning, scheduling, documentation and minute taking at project meetings
- Development and execution of testing plans
- Planning, coordinating and supporting the delivery of training sessions, including arranging venues, liaising with attendees, course creating and delivery
- Managing the wider roll out of a training programme with Learning & Development to ensure that the training environment is up to date and that any technical issues are managed to resolution
- Update or coordinate activities and resources required to update user guides and training materials as necessary to ensure that they are kept up to date and version controlled
- Providing support for project communications, including the development and management of online surveys and user groups
- Planning and monitoring of project resources and ensuring good practice
- Other duties as directed by Project Managers or the IT Director

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others
- Is confident
- Ability to work effectively in a high-pressured environment
- Has a practical approach and is naturally well-organised
- Is respectful, articulate and sensitive in communication style

Skills, Knowledge and Experience:

Essential:

- Excellent presentation skills (both written and verbal)
- Problem solving/analytical skills
- Ability to communicate and get on with people at all levels within the organisation

Desirable:

- Experience of project planning and delivery, including dependency and risk tracking

Fixed-term contract until June 2021

HMP Swansea

Ref code: AWS-201

Are you a highly organised, efficient and proactive self-starter able to work on your own initiative? Looking for an exciting new challenge? If so, join St Giles Trust as an Administrator, where you will provide vital administrative support and contribute to ensuring compliance with systems and procedures, standards and performance targets relating to the administrative functions.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

This key role will see our successful candidate undertake a broad range of essential office-based, meeting-setting and facilities monitoring tasks. This will involve managing, developing and updating the Client Database, collecting and collating data, and developing and maintaining effective and efficient administrative and office systems, including filing and recording systems.

You will also be expected to process all relevant internal and external correspondence and access emails regularly and distribute messages promptly, while offering general support to Peer Advisers, staff and manager when necessary is also an important aspect of the role.

What we are looking for:

• Strong IT skills, including proven Word, Excel, PowerPoint and Outlook experience 

• An excellent communicator, verbal and written, with impressive interpersonal skills

• A self-starter who is organised and able to manage own workload 

• Strong attention to detail and a proven ability to produce accurate work 

• Impressive time-management, organisational and prioritisation skills

• The ability to develop and maintain filing, database and recording systems

• Sympathy with the aims and ethos of St Giles as an organisation

In return, you can expect a competitive salary and generous leave allowance, staff pension scheme, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more besides.

Please note any appointment is subject to security clearance from the Prison Service and DBS Check.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 10th June 2020. Interviews: 17th June 2020 (please note if the lockdown restrictions and social distancing measures are still in place, shortlisted candidates will be interview via video).

The Individual Giving Administrator will assist the fundraising team to devise integrated marketing campaigns with the aim of maximising giving from existing supporters and acquiring and retaining new donors to SIFA Fireside. The post holder will explore and test new income streams from individuals and increase supporter engagement. The post holder will also be required to undertake administrative duties to support the wider Fundraising team and be involved with the marketing and communication plans and other areas to maximize income generation.

Creative Support is a thriving, dynamic charity providing person centred services to individuals with a wide range of needs nationally. We require a reliable, flexible individual to work as part of our professional front of house team at our regional office in Stockton.

The role involves liaising with administrators based in other areas; supporting staff across the North East region including Senior Management teams; speaking with Carers, families and other professionals. The administration side of the role entails supporting the regional recruitment and training coordinator, experience in recruitment would be beneficial however this is no essential.

The successful candidate will have a bright, positive approach with excellent communication skills; a clear telephone manner; strong organisational skills; data management skills along with MS Office experience. A high standard of customer care is the main purpose of this post. This is a part time role, working two days per week, 15 hours, however candidate must be flexible and willing to work additional hours to cover annual leave and busy periods.

Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force. Experience is essential for this part time role and successful candidate must be flexible.

HR Administrator

£22,000 per year

37.5 hours per week

Based in Windsor

We are currently looking to recruit a HR Administrator to join our friendly HR team. With our new Hospice opening later this year in Bray, this is an exciting time to join Thames Hospice as we recruit the additional staff needed to support our expansion plans.

This is a busy role that requires you to manage conflicting administrative priorities, so experience of effectively prioritising your workload is essential alongside high attention to detail and good IT skills, to include databases.

A HR background is not essential as full training will be provided, but you must be able to demonstrate a breadth of administrative skills that will add value to our team.

For an informal discussion about this role, please contact Alison Lindsay, HR Manager.

Closing date: 5pm, Sunday 7 June 2020

Interview date: TBC

This appointment is subject to a Standard Disclosure and Barring Service check.

About us

The Programme Quality and Operations Division is newly formed following the decision from the change process. This role will be part of the Operations team and will work alongside the Programme Quality; Global MEL and Digital Programme Systems teams.

About the role

To provide effective and efficient administrative and communications support to enable the smooth functioning of the London-based functions in the International Department, as well as support to the International Director and the Heads of Divisions. Take responsibility for effective communications and public relations liaison between the Director and all key contacts, both internal and external. Responsible for launching and initial administration of corporate emergency appeals as per the Humanitarian Handbook. To ensure that procedures are followed, and standards are met. Any other support as deemed relevant.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

The position of Administrator of the British Moroccan Society, a registered charity dedicated to promoting closer links between the people of Morocco and the United Kingdom, will be key to the good running and the impact created by the Society. The job holder will be selected by and report to the Chair, the Trustees and the Committee of the Society, in practice working to one or two Committee members. The job holder will:

• Ensure the Society membership is kept in good order and that prompt and clear communication is carried out
• Act as the central manager of the website and other means of communication with the membership
• Communicate personally with members and enquirers
• Contribute to ensuring consistency in the Society’s output and quality
• Assist in, and on occasion take a lead in, organising Society activities (meetings, conferences or events
• Keep simple accounts (the Society uses external accountants)

Essential competences

• Organisational ability and experience
• Experience of communication platforms
• Telephone and personal communications skills
• Windows, Outlook, Excel
• Experience and skills in cross cultural communications
• Languages: fluent/native spoken and written English
• UK resident

Desirable experience and skills

• Languages: French, Moroccan Arabic, Classical Arabic a non-essential but desirable extra
• Knowledge of Morocco
• Experience in a core Society area – culture, economic and social, charity giving

Working hours/contract terms

• Four half days a month guaranteed; flexible to four days a month
• Three year contract with first year on probation (during which termination can be proposed by either side)
• Remuneration: £60 per half-day

To apply, please send a copy of your CV and a paragraph explaining why you are applying for this position.

The Position

The Development Team Administrator is responsible for a range of administrative and development activities that support Lewa UK’s fundraising goals and provides Executive Assistant support for Lewa’s International Executive Director. **To apply please provide a CV and covering letter**

The Role

The Development Team Administrator will be detail-oriented, familiar with fundraising processes and the importance of data management, a team-player, self-driven, and passionate about contributing to high standards of excellence. A commitment to and interest in wildlife conservation and community development is advantageous. This full-time position is based in London close to Hammersmith underground station.

Broadly, the Development Team Administrator is responsible for supporting the UK team in meeting ambitious annual fundraising targets, overseeing operations of Lewa’s London-based office, and ensuring excellent donor stewardship and data management. 

This position reports to the Deputy Director of Development Europe, Middle East & Asia (DDofD EMEA), currently based in London. Lewa’s International Executive Director (IED) has overall responsibility for all staff and consultants who are hired to work on Lewa’s behalf outside of Kenya. 

Responsibilities

Administrative Duties

• Schedule meetings, set up conference calls via Zoom, keep global calendar up to date;
• Handle mailing requests from donors including mailing of impact reports, donation receipts, special gifts and other items;
• Implement new filing system and ensure ongoing proper filing practices under guidance of the Global Data and Administration Officer;
• Arrange conference rooms and food catering when needed;
• Provide administrative support to DDofD and IED for scheduling meetings, data entry, arranging travel, etc.

Donor Information and Support Management

• Enter donations and detailed notes into Salesforce and process donor acknowledgement letters under the direction of the DDofD;
• Ensure tasks and deadlines assigned to consultants are entered and updated in Salesforce;
• Monitor general Lewa email account for follow up tasks and responses;
• Support in data management via Salesforce and Dropbox by logging call notes, next steps, donor information, and follow-up tasks;
• Support all fundraisers on data entry, especially during heavy workload times of the year.

Travel and Event Planning

• Provide travel support to Lewa staff and partners visiting the UK, under direction of DDofD and Global Data and Administration Officer, including booking internal flights and hotels when needed; developing and keeping a travel itinerary up to date; requesting meetings; arranging in-country travel; and fulfilling special travel or hosting-related requests;
• Event support including planning, guest list creation and management (with the Global Data and Administration Officer) set-up and overall administrative management. Specific tasks may include logging auction items, photos and descriptions; helping to coordinate and deliver purchased auction items; posting purchased auction items; preparing and printing table place cards; updating attendance lists; delivering supplies to event location; assembling gift bags; ordering thank you gifts for committee members, etc; 
• Coordinate quarterly board committee calls and attendance at three annual board meetings, including polling board members about date availability, setting up Zoom calls, ensuring technology needs are in place for meetings, etc;
• Responsible for planning all UK board meetings and International Advisory Council meetings annually including booking hotel room blocks, arranging catering if necessary, answering questions from board and staff who are traveling to the meeting, distributing schedules and materials, etc.;
• Assist with meeting material preparation including proofreading, editing, and organizing board books via PDF;
• Attend board meetings and take detailed meeting minutes.
• Assist the DDofD in supporting the Lewa Next Gen programme and on average two events annually and associated Communications.

Fundraising Support

• Play a key supporting role in annual direct mail activities including mail merges, formatting, printing letters, troubleshooting, etc.
• Draft emails and donor correspondence as requested;
• Respond to donor and board member queries in a timely, professional manner.
• Proof read proposals and other communications text
• Assist the Fundraising and Communications Officer in writing Social Media posts and other Communications relevant to Lewa UK/ EMEA.

Office Oversight

• Office oversight and management including making sure the office has proper supplies and functioning equipment;
• Coordinating IT support for the team when necessary;
• Track expenditures for key staff and events in cooperation with Global Data and Administrative Officer and Senior Finance Manager;
• Pricing research for supplies, services, travel, etc.;
• Manage vendor relationships for UK under direction of Global Data and Administrative Officer and DDofD;
• Research and query common HR and administrative practices to establish better office and employee management systems when needed;
• Other duties as assigned.

The Person

This challenging role demands a highly organized, detail-oriented, entrepreneurial individual with strong communication skills and the ability to work with limited supervision.  We are looking for someone to join our growing team who has a genuine passion for the cause and pride in their work, as well as understanding the vital contribution this role makes to a busy team!

Qualifications and Competencies

The Development Administrator must demonstrate:

• Attention to detail and willingness to carefully track data related to donors and office management.
• Strong writing and editing skills to assist on proposals.
• Ability to keep to budget
• Should be skilled in Microsoft Office, including Word and Excel, and a CRM database.
• The ability to initiate and complete long-term projects as well as manage time-sensitive daily activities, and the flexibility to work as part of a collaborative office environment. 
• The ability to foster a healthy organizational culture in a multinational, multicultural environment.
• Entrepreneurial spirit and problem-solving skills.
• Strong interpersonal skills and the ability to work effectively and efficiently against pressing deadlines.
• Ability to work in harmony with teammates and enthusiastic about contributing to team goals.
• The ability to handle sensitive information with discretion and integrity. 

Education, Training, and Experience 

• University degree preferred; strong professional experience without a University degree also considered.

Compensation 

Lewa UK provides a competitive salary, benefits and holiday compensation package.

**To apply please provide a CV and covering letter**

CANDIDATES

Lewa Wildlife Conservancy UK is committed to building a truly diverse and inclusive organization with a focus on valuing, serving, and understanding Lewa’s constituents in Kenya and globally. Lewa UK is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, veteran or military status, age, disability, or any other legally protected basis. Racial and ethnic minorities and men are encouraged to apply for vacant positions at all levels. Lewa UK is not able to sponsor employment visas.

Overview:The Lewa Wildlife Conservancy

Established in 1995, the Lewa Wildlife Conservancy (Lewa, or the Conservancy) is an award-winning catalyst and model for community-centric conservation in northern Kenya. Lewa has been inscribed as a UNESCO World Heritage Site, and features on the IUCN Green List of Excellence in protected area management. The Conservancy is the heart of wildlife conservation, sustainable development and responsible tourism in northern Kenya. Lewa’s successful working model has inspired replication by other conservation organizations in the region, notably through its close partner organization, the Northern Rangelands Trust, which now comprises 39 community conservancies.

Lewa is home to 14% of Kenya's rhino population, the world's largest resident population of the endangered Grevy's zebra, and many other species. The Conservancy also promotes landscape connectivity for wildlife, especially for more than 6,500 elephants that move from the high-altitude areas in the Mount Kenya Forest, through Lewa and the neighboring Ngare Ndare Forest Reserve, to habitats in Samburu and areas further north. 

Lewa’s success can be attributed to its close working partnership with neighboring communities through education, clean water projects, health clinics, microcredit programs, and sustainable agriculture work. Through a broad range of programs, the Conservancy benefits more than 60,000 people in surrounding communities who in turn have become Lewa’s first line of defense against poachers and criminal elements who seek to profit from illicit trade in rhino horn, ivory, and other wildlife products.

Post Title Recovery Hub Administrator

Responsible to Director of Services

Purpose of Post To provide Administrative services to housing, training and development managers as well as in-house therapists

Hours of work 37.5 hours per week

Salary Band 2: £20,573-£22,000 Per Annum

Location Spitalfields Crypt Trust, Acorn House, 116-118 Shoreditch High Street, London, E1 6JN  

This is a 12 Month FTC (Maternity Cover), the role will ideally start in June, interviews will be on an application basis and will be arranged with candidates via zoom/skype/facetime.

Application via CV.

Introduction:

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery accommodation, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets. Set up over 50 years ago, the charity was set up to provide shelter to homeless, alcoholic men.

In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

Role and Responsibilities:

Administrative;

• Answering general queries by telephone, email, letters (as instructed)
• Manage diaries and support staff in the Recovery Hub as needed providing comprehensive administrative and secretarial support across the board (Taking Minutes / preparing agenda’s etc.)
• Receiving deliveries, sorting mails and contacting appropriate department as required
• Induction of new residents into the Recovery Hub
• Maintain accurate paper and electronic records for the Recovery Hub
• Provide general FOH duties (i.e. reception, answering the phone etc.)
• First point of contact for IT related issues, escalating to our service provider
• Coordination of volunteers across our frontline programmes
• Assist ordering supplies including testing kits
• Uploading relevant data to our outcomes system ‘Inform’
• Liaise with benefits agencies and local authorities around payment of Housing Benefits
• Reducing any rent arrears by working to solve queries with managers
• Prepare rent and service charge statements to residents
• Dealing with rent collections
• Deal with queries regarding housing benefit, including dropping off required documents
• Report CORE (continues recording of lettings and sales in social Housing)
• Recording and updating Housing Benefit/Service Charge rent sheets and providing information to accountants (JS2)
• Deal with queries regarding housing benefit
• Provide occasional support to our social enterprise based in the Recovery Hub
• Working alongside the Office Administrator to cover in times of absence or to offer additional support in busy periods
• Carry out other duties as may reasonably be required

Monitoring and Evaluation;

• Input data on the monitoring and evaluation system
• Analysis of monitoring and evaluation for the recovery hub
• Accurate recording and filing of attendance records etc.
• Ensure service user feedback is captured and work with teams to enable action

Person Specification

Essential

Desirable

Skills and Knowledge

• A-Level Standard
• Excellent interpersonal and communication skills
• Financial understanding and competency
• High level of accuracy and attention to detail
• Ability to prioritise and work to deadlines

• A degree in any field

Experience 

• Proven experience as an administrator in a cross functional team
• Experience of working in a team
• Experience of independent working
• PA / EA experience 
• Excellent level of IT skills (MS Office)

• Knowledge of Housing Benefits
• Knowledge of rental income
• Understanding of working with people from troubled backgrounds

Cultural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.

• Makes effective, data-driven decisions.

Role Model / Leading by Example

• Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication

• Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.

Women’s Aid is the national charity working to end domestic abuse against women and children. Over the past 45 years, Women’s Aid has been at the forefront of shaping and coordinating responses to domestic abuse through practice, research and policy. We empower survivors by keeping their voices at the heart of our work, working with and for women and children by listening to them and responding to their needs. 

We are a federation of nearly 180 organisations which provide just under 300 local lifesaving services to women and children across the country. We provide expert training, qualifications and consultancy to a range of agencies and professionals working with survivors or commissioning domestic abuse services, and award a National Quality Mark for services which meet our quality standards. We hold the largest national data set on domestic abuse, and use research and evidence to inform all of our work. Our campaigns achieve change in policy, practice and awareness, encouraging healthy relationships and helping to build a future where domestic abuse is no longer tolerated. 

Our support services, which include our Live Chat Helpline, the Survivors’ Forum, the No Woman Turned Away Project, the Survivor’s Handbook, Love Respect (our dedicated website for young people in their first relationships), the national Domestic Abuse Directory and our advocacy projects, help thousands of women and children every year.

You will be joining our fantastic Fundraising team who keeps the organisation surviving and thriving by bringing in funding from the smallest individual donor, a high profile corporate partner, or individual major donor. This post holder for this role work across the whole Fundraising team, providing administrative and operational support, including maintaining the fundraising database: The Raiser’s Edge. 

We’re looking for someone with great people skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processed to improve on efficiency.

The post holder will develop and maintain both internal and external contacts and will need a thorough understanding of Women’s Aid’s work. 

Location Bristol (with some travel required) 

Salary £19,538 pro rata (based on WA pay scale point 20)

Length of contract 15 hours per week, permanent

Closing date 12pm, 15th June 2020 

Interviews 18th June, Bristol/via MS Teams if remotely 

Women’s Aid offers a family friendly culture, with flexible hours and generous leave policies. Staff also have access to a tailor made development process, centred on our values, and recognising staff strengths. As part of this, staff are allowed 8 study days each year (pro-rata), on top of the already generous 27 days annual leave, plus Bank Holidays. We also offer staff networks for BME and LGBT staff, an Employee Assistance Programme, and loans for travel cards and training courses.

Are you an experienced administrator with a flair for great customer service?

Edinburgh Dog and Cat Home are looking for a part time Supporter Care Administrator to work with the fundraising team to ensure top class customer service to our supporters and donors, ensuring an efficient and smooth back of house process to record and thank donations.

We are looking for someone who can work as a team player to provide administrative support around our fundraising events, fundraising products and support with income generation through the management of our collection can programme in the community.

In return you will be rewarded by working for an award winning organisation with a passion for animal welfare, office dogs and a friendly and supportive working environment with a focus of staff wellbeing and development.

To apply please download the job description and application form from our website and return to us by the deadline.

The Marylebone Project is one of the largest women’s hostels in the UK for women affected by homelessness. Those we support are often affected by substance misuse, unemployment, domestic violence and mental health issues. Whatever their story, we aim for the same ending; self-esteem, employment and independent living. We do this by providing shelter, education and employment opportunities, spiritual space and events in a welcoming and secure environment.

The ideal candidate will have:

• excellent interpersonal skills and the ability to deal sensitively with people
• experience of data entry and finance systems
• good organisational and communication skills 
• the ability to work under pressure

As part of the admin team, this role plays an active part in ensuring the team can deliver the various functions of the department and you therefore may be required to cover for other members of the team in the service assistant role and reception. This successful candidate will need to be a strong team player, who is willing to get stuck in and happy to help where needed.

For more information, please see the job description and person specification. 

Salesforce Manager

Bristol

Up to £50,000 per annum

Permanent, full time

NCT is the UK’s largest charity for parents, providing invaluable support and information for new and expectant parents.  We support parents by giving them accurate, impartial information so that they can decide what’s best for their family, and we introduce them to a network of local parents to gain practical and emotional support.

We are looking for enthusiastic and dedicated people who share our vision and values. Working for NCT is a rewarding experience. It gives you the opportunity to apply your experience and expertise to help enrich the lives of thousands of parents in the UK. It also offers you the opportunity to develop valuable skills and gain insight into working for a charity in the not-for-profit sector. NCT is committed to positive organisational culture, productive workplace and work-life balance that respects the individual.

You will own the day to day running of the Salesforce system including administration, support and continuous improvement. You will need to have the ability to take on projects and see them through to the finish. Working with and through others will give you space to work both independently and with external partners.

This will involve various different tasks, from speaking with users to understand their needs, researching different approaches, carrying out testing, starting again if something doesn't work, liaising with internal teams, producing training materials when launching new ideas; you take a proactive approach and thrive on responsibility.

It takes drive and commitment to make projects happen in a large organisation, so you should relish the challenge, and value the reward knowing you will empower a more digitally enabled data-savvy organisation and extract maximum value for NCT.

The Role

You will be:

• Responsible for the managing the day to day administration of Salesforce:
  • user account maintenance, reports and dashboards, workflows, performance monitoring, backups, security and troubleshooting issues.
  • Defining and implement best practice standards and guidelines.
• Drive continuous development of Salesforce meeting the evolving needs of the business:
  • liaising across areas of the organisation to understand business context for change.
  • use internal and external resources to design and deliver system changes.
  • Coordinate continuous development, test and integration of new features.
• Support
  • lead and educate a community of Salesforce champions across departments to improve the usage and adoption of Salesforce functionality.
  • provide training and support to end users and develop relevant materials.

About You

You will have:

• a deep understanding of Salesforce Administration and support.
• the proven ability to oversee Salesforce upgrades successfully including regression testing.
• business analyst capabilities, to gather and evaluate requirements and design solutions.
•  the mindset to understand, review and resolve complex technical issues.
• a solid professional background in a relevant technical discipline (CRM, software development etc.)
• be confident and assertive with the ability to build rapport and effectively communicate with people at all levels.
• be organised and methodical with a positive can-do attitude.

See the Job Description for full details of this exciting opportunity.

If you feel you are the right candidate for the role of Salesforce Manager, we welcome your application.

Closing Date:  9am 7 June 2020

Interviews expected to be tbc

Are you an experienced administrator with strong database experience and a love for all things data?

Edinburgh Dog and Cat Home are looking for a part time Fundraising Database Administrator to work with the fundraising, communications and finance department to support with the smooth running of administrative processes for donations, events, campaigns and donor communications.

We are looking for someone who prides themselves on their accuracy, attention to detail and knack for being able to oversee the day to day management of a CRM system or database. We need a team player who can support a wide variety of projects, liaising with different team members throughout the working day.

In return you will be rewarded by working for an award winning organisation with a passion for animal welfare, office dogs and a friendly and supportive working environment with a focus of staff wellbeing and development.

To apply please download the job description and application form from our website and return to us by the deadline.