Administrator and communications volunteer volunteer roles
This is a great opportunity to get involved and make a real difference by providing valuable administrative support at our Head Office in Newmarket. We are looking for a reliable and enthusiastic volunteer who would like to use their existing admin skills and experience to support a dynamic charity at the heart of the racing industry.
If you’re organised, proactive and enjoy being part of a friendly team, we would love to hear from you!
As a Volunteer Administrator, you'll bring your office experience and IT skills to support Racing Welfare’s daily operations. You’ll be comfortable using Microsoft Office programmes like Outlook, Word, and Excel and able to work independently with flexibility. All volunteers must maintain confidentiality and follow Racing Welfare's confidentiality policy and procedures.
Time Commitment: Approximately 1 day per week, flexible based on availability.
Key Responsibilities:
• Photocopying and scanning documents
• Responding to general enquiries via email and telephone
• Contacting external organisations/suppliers for quotes
• Processing card payments over the phone, including donations
• Sending letters and cards
• Compiling attendance lists/ coach registers for events
• Maintaining accurate, up-to-date records according to organisational guidelines and procedures
• Participating in supervision and ongoing training as required
• Helping with other miscellaneous office duties such as tidying/sorting the offices, stock checks and stationary orders etc.
• Taking telephone messages
Required Skills and Attributes:
• Proficiency in Microsoft Outlook and Office programmes, including mail merge.
• Strong attention to detail
• Excellent written, verbal, and face-to-face communication skills
• Reliability, punctuality and a professional attitude
• Ability to maintain confidentiality at all times
• Strong organisational skills, with the ability to collect, review, and disseminate information effectively
• Ability to work well within a team and establish effective working relationships
Support and Training:
We will provide all necessary materials and training, including safeguarding training, health and safety and data protection. You will receive continuous support and guidance from a dedicated member of staff throughout your volunteering role.
Benefits of Volunteering with Racing Welfare:
• Be part of a friendly, dedicated team and meet new people
• Continued development of your administrative and communications skills
• Experience the reward of supporting your local and national community
• Gain valuable skills and experience to enhance your CV
• Claim previously agreed out-of-pocket travel expenses
Important Information
• Safeguarding Training: Must be completed before starting the role.
• DBS Check Required: This role is subject to a Basic DBS check, which will be organised and paid for by the charity.
• Two references: Must be completed before starting the role
• Access to Transport Required: No, however, it may be needed if not local to the head office in Newmarket.
• Age Requirement: 18 years or above.
Interested?
For more information, or to apply, please contact use via email outlining your skills and experience and providing a short summary of how you meet the role description.
If you’re shortlisted, we will invite you to our Head Office for an interview. After that, there will be an informal face-to-face chat with a few members of the team, so you can get to know us and we can get to know you a little better. Volunteers join us for an initial six-month trial period, with continuation based on mutual agreement and shared expectations.
To learn more about what we do visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Recruitment Support Officer assists in sourcing, screening, coordinating, and onboarding volunteers and team members across the operations.
This role ensures a smooth and structured recruitment process aligned with organizational needs, helping maintain strong team capacity and operational continuity.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
- Commit to a maximum of 3 core days per week, 4 hours per day, and a minimum of 12 hours per week.
- Attend agreed shifts consistently and provide notice if unable to attend.
- Complete an induction before starting and participate in a 6-week review to confirm long-term placement and eligibility for expense reimbursement (where applicable).
- Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
- Treat service users, staff, and fellow volunteers with respect and compassion.
- Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
- Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
- Assist in posting volunteer and team role advertisements
- Screen applications and shortlist suitable candidates
- Coordinate interview schedules with hiring managers
- Conduct initial screening calls (if assigned)
- Maintain applicant tracking sheets and recruitment records
- Support onboarding processes, including documentation and system access
- Ensure new volunteers receive SOPs and onboarding materials
- Follow structured recruitment workflows (e.g., via JotForm or other tools)
- Provide weekly recruitment status updates to the Online Business Manager / Operations Manager
Qualification
- Previous experience in recruitment, HR, admin, or coordination preferred but not required
- Comfortable using Google Drive, Sheets, or similar tools
- Strong organizational skills
- Available for required volunteer or assigned hours
Skills
- Attention to detail
- Strong communication skills (written and verbal)
- Organizational and coordination skills
- Basic interviewing or screening skills
- Time management
- Confidentiality and professionalism
- Ability to follow structured processes
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us deliver our innovative E-Save app and outreach programme?
What will you be doing?
To support delivery of the E‑Save app, you’ll provide essential administrative support to our volunteer‑led, largely remote organisation.
You’ll help keep the charity running smoothly by supporting the board and key personnel with communications, record‑keeping, document updates, online meeting organisation, task tracking and maintaining clear, well‑ordered systems.
What are we looking for?
We’re seeking a UK‑based volunteer with at least three years’ administrative experience, including confident use of Microsoft tools.
You’ll be organised, detail‑focused and able to manage your own workload.
You’ll support meetings, maintain online files, update documents, manage data and contact lists, and provide general admin support to the Board, Operations Director and volunteer HR team as needed.
What difference will you make?
Your work will provide the operational backbone needed for the organisation to grow and deliver its ambitious programme.
By ensuring effective administration and communication, you’ll help enable drive the focus on environmental impact—supporting the delivery of the E‑Save app and helping bring practical climate action into everyday homes across the UK.
We interview on a rolling basis—apply early! Include a brief outline of your motivation and skills, and portfolio links if relevant.
UK based applicants only.
Empowering people to live and work sustainably. We inform, inspire and enable people to take practical action on climate change and the environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.
Detailed description
We are looking for Volunteer Administrators for the following locations:
Broadwater Family Centre, Stevenage
Windmill Family Centre, Hemel Hempstead
Sopwell Family Centre, St Albans
Westfield & Littlebury Family Centre, Watford
The BECC Family Centre, Borehamwood
Main responsibilities
·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.
·Answer telephone calls and take messages accurately.
·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.
·Input data into systems, ensuring accuracy and confidentiality.
·Help maintain an organised and tidy reception and office space.
·Support the preparation of publicity materials, newsletters, and information displays.
·Signpost visitors to the appropriate staff member for further support.
·Uphold safeguarding, confidentiality, and health & safety policies at all times.
Skills / Abilities / Experience / Qualities
·Friendly, welcoming, and professional manner.
·Good organisational and communication skills.
·Basic IT skills (Microsoft Office, email, internet)
·Reliable, punctual, and able to work as part of a team.
·Respectful of confidentiality and sensitive information.
·Understanding of diversity and inclusive practice.
·Previous office or reception experience is helpful but not essential.
Training / Support
·A full induction to the service and specific site will be provided.
·Requirement to undertake One YMCA online training courses
·To understand and implement One YMCA’s policies.
·Ongoing support and regular 1:1 meetings
·Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Additional Information
·Undergo enhanced DBS check
·X2 References required
·Undertake additional training as and when required
·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a forward-thinking organization dedicated to fostering diversity, equity, inclusion (D&I), and social justice. Through our People First approach, we aim to create workplaces where every individual feels respected and empowered. Join our remote team to play a vital role in ensuring seamless HR operations that uphold our values and compliance standards.
Role Overview
As a Talent Administrator, you will be the backbone of the Talent Advisory team, ensuring smooth HR processes, meticulous record-keeping, and compliance with legal and organisational standards. Your work will focus on exit procedures, HR documentation, administrative support, and data protection, enabling the team to operate efficiently while advancing QuilomboUK’s mission. This role is perfect for an organised, detail-oriented professional who thrives in a remote environment and believes in the power of equitable systems.
Key Responsibilities:
Exit Procedures & Offboarding
- Manage end-to-end exit processes for resignations, retirements, and contract conclusions, ensuring a respectful and consistent experience.
- Conduct exit interviews (virtually), document feedback, and share insights with the Talent Advisory team to identify trends and improve retention.
- Collaborate with Legal, IT, and managers to ensure the timely return of equipment and access revocation.
HR Records & Compliance
- Maintain accurate and up-to-date HR records (digital and physical), including contracts, right-to-work documents, and visa expiry dates.
- Prepare audit-ready documentation for internal and external compliance reviews (e.g., GDPR, ISO standards).
- Track and renew right-to-work checks, visas, and other legal requirements, flagging expiries proactively.
Administrative Support
- Assist the Talent Advisory team with administrative tasks, including drafting ER case correspondence, updating HRIS data, and generating reports.
- Manage HR system updates (e.g., employee status changes, promotions) and ensure data integrity across platforms.
- Coordinate team calendars, meetings, and training sessions to optimise workflows in a remote setting.
Data Protection & Security
- Serve as the first point of contact for data protection queries, ensuring compliance with GDPR and company policies.
- Train employees and managers on the secure handling of sensitive HR information in a remote work environment.
- Monitor access permissions to HR systems and escalate potential breaches to the Manager: Talent Advisory.
Qualifications
- Experience: 1+ years in HR administration, data management, or a similar role. Exposure to remote work environments is a plus.
- Skills:
- Exceptional attention to detail and organisational skills.
- Proficiency in HRIS platforms (e.g., BambooHR, Workday), Google Products, and virtual collaboration tools.
- Strong written communication skills for drafting policies, reports, and employee correspondence.
- Knowledge:
- Understanding of GDPR, UK right-to-work requirements, and fundamental employment law.
- Familiarity with D&I principles and their application to HR processes.
- Alignment: Passionate about QuilomboUK’s mission and commitment to equitable, transparent systems.
Personal Attributes
- A meticulous problem-solver who takes pride in accuracy and compliance.
- Discreet and trustworthy when handling confidential information.
- Proactive self-starter who thrives in a remote, fast-paced environment.
- Team-oriented with a “no task too small” mindset and a commitment to collective success.
Why Join QuilomboUK?
- Impact: Ensure the integrity of HR systems that directly support equity and social justice.
- Flexibility: Work remotely with a team that values work-life balance and inclusivity.
- Growth: Build expertise in HR compliance and data management within a mission-driven organisation.
- Culture: Join a collaborative, values-led team where your contributions are celebrated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you keen to play your part in helping nature and would like to utilise your existing administrative skills?
We are looking for an administrator to join our amazing West Midlands Area Team.
The role could take between 2-4 days a month, but it can be flexible to the time you have spare and are able to offer.
Where you will be based: You can either work from home (anytime) or in the RSPB Birmingham Office (opens Mon – Fri between 9am-5pm)
What you will be doing: There are a range of administrative tasks you could get involved in to support the West Midlands Senior Administrator and the wider West Midlands Area Team. It’s up to you which you’d like to do, depending on your skills, experience and interest. These could include:
- Email communication to staff and volunteers
- Scheduling online meetings
- Arranging in person meetings and events for both staff and volunteers. Booking venues, sending invites, ordering refreshments etc
- Financial processing such as volunteer expenses, raising purchase orders and invoices.
- Uploading and organising documents on SharePoint
- Booking accommodation and hire cars
- Supporting with volunteer administration
- Collating and distributing of meeting notes
Skills Needed
You will
- Have a keen attention to detail and great organisational skills
- Be a confident user of Office 365 with experience using Microsoft Word, Excel, PowerPoint and Outlook
- Have knowledge and experience of Microsoft Teams, OneDrive and SharePoint or a willingness to learn
- Be comfortable volunteering remotely and be able to work on tasks independently
- Have good communication skills
- Be reliable and committed
What’s in it for you
- This is a great opportunity to utilise your existing skills, and to learn new ones, whilst working as part of a small and friendly team.
- You will be fully trained on our ‘in-house’ systems before starting the role, and ongoing support will be provided.
- Any equipment to complete the role will be provided and we will reimburse you for out-of-pocket travel expenses.
- You will learn all about how the RSPB works and gain experience working for an environmental charity.
- You’ll be supporting the RSPB in a big way, so you’ll find satisfaction in making a genuine contribution to nature conservation.
The RSPB is the UK's largest nature conservation charity! Join our fantastic volunteers who are helping to inspire everyone to give nature a home and secure a healthy environment for wildlife. We will help you gain skills and give you an invaluable insight into our essential work.
We look forward to receiving your application!
The RSPB brings people together – people like you – to protect the things that matter to us all.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
The Administrator will play a vital role in supporting the smooth and efficient running of the organisation. This position involves handling administrative tasks, maintaining records, supporting communications, and assisting with event coordination. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
General Administration:
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Maintain and update records, databases, and files.
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Handle correspondence, including emails and phone enquiries.
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Prepare reports, documents, and presentations as required.
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Support meeting coordination, including scheduling, agenda preparation, and minute-taking.
Financial & Office Support:
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Assist with processing invoices, expenses, and financial records.
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Monitor office supplies and place orders when necessary.
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Support the Head of Operations with budget tracking and financial documentation.
Event & Programme Support:
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Assist in organising events, workshops, and meetings.
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Coordinate logistics, including venue booking, catering, and materials.
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Support volunteer and participant communications.
Communications & Stakeholder Engagement:
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Maintain mailing lists and support donor communications.
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Assist in preparing newsletters, social media updates, and website content.
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Liaise with stakeholders, including funders, partners, and volunteers.
Qualifications & Skills:
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Previous experience in an administrative role.
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Strong organisational and time-management skills.
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Excellent written and verbal communication skills.
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Proficiency in Microsoft Office and cloud-based tools
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Ability to work independently and manage multiple priorities.
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A passion for nonprofit work and community engagement.
This role is ideal for a detail-oriented and proactive individual who enjoys providing essential support to ensure the smooth running of a charitable organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunity: Twinning Administration Volunteer
Location: SVP Brixton Office – St Vincent’s, Talma Road, SW2 1AS
Time Commitment: 1–2 days per week (flexible)
Duration: Approximately 3 months, with potential for extension
The St Vincent de Paul Society (SVP) is a Catholic charity dedicated to tackling poverty in all its forms. Our England & Wales community is proudly twinned with SVP groups in India, Grenada, Guyana, Romania, Sudan, and South Sudan; working together on person‑to‑person support and life‑changing community projects.
We are now looking for a Twinning Administration Volunteer to support a key project that will help our regular Twinning donors transition from cheque or bank‑transfer giving to simplified standing order arrangements.
This is a friendly and rewarding administrative role, and you don’t need financial experience to make a real difference!
What You’ll Be Doing
- Making telephone calls to donors in a warm, professional manner
- Sending out the relevant forms and information
- Keeping simple, accurate records using Excel
- Helping improve the efficiency of our Overseas Aid & Twinning programme
What We’re Looking For
- Confidence in making phone calls
- Basic Excel skills
- A friendly, helpful, and professional attitude
What You’ll Gain
- The opportunity to support an international programme that changes lives
- Valuable administrative experience
- A welcoming, supportive environment
- Travel expenses covered
If you’re organised, personable, and looking for a meaningful way to give your time, we’d love to hear from you.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers to help our administration function.
The People's Kitchen support our local community by providing a safe and positive environment where we serve a warm meal 365 days a year for the homeless and vulnerable.
Our admin team help primarlily by signposting enquiries to the different teams in the The People's Kitchen and help the public to organise and process donations including food, any items useful in assisting rough sleepers, and any financial support.
Our team currentlty operates on a tuesday afternoon, once a week, and a day can look like managing the inbox, processing gift aid on donations and ensuring communications such as our quarterly newsletter reaches our friends and external partners.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GHRI is seeking a Remote Volunteer Administrative Assistant to support daily operations and coordinate other volunteers. This role is key to keeping communication smooth, tasks organized, and volunteers aligned across projects.
✨ Important part: You’ll help manage and support volunteers remotely, not just handle admin tasks.
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️ Key Responsibilities
Handle remote administrative tasks (scheduling, documentation, follow-ups)
Coordinate and oversee other volunteers remotely
Assist with internal communication and task tracking
Maintain accurate digital records and reports
Support GHRI programs and ongoing initiatives
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✅ Requirements
Strong communication and organizational skills
Ability to work independently in a remote environment
Basic knowledge of Google Workspace / Microsoft Office
Experience managing or coordinating people is a plus
Passion for humanitarian and health-focused work
(No commuting. No traffic. Just responsibility.)
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What You’ll Gain
Remote work experience in a global humanitarian organization
Leadership and administrative skill development
Exposure to digital health and nonprofit operations
Volunteer certificate and recommendation (where applicable)
A meaningful experience you’ll actually be proud of
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we:
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you.
About the role:
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.
Our values:
We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you!
What are we looking for?
We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.
Skillset;
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Communication skills
-
Editing cntent
-
Scheduling content
-
Knowledge of admin programs including spreadsheets and outlook
-
Organised
-
Adaptable
-
Willing to learn and develop
-
An individual with a creative mindset
-
Thrill of building an online community.
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Have a basic DBS check
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Positive attitude towards disability or illness
Benefits of joining Buttons & Bubbles C.I.C:
-
Gaining valuable experience.
-
Improving your confidence
-
Allows you to explore potentially different areas of interest.
Benefits of volunteering with us:
-
Making a difference to the community
-
Makes a positive impact on people
-
Develop your current skill set and gain new skills.
-
Displays your level of commitment to future employers.
-
Displays your ability to balance and schedule your time effectively when seeking future
-
Employment opportunities
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we:
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you.
About the role:
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.
Our values:
We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you!
What are we looking for?
We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.
Skillset;
-
Communication skills
-
Editing cntent
-
Scheduling content
-
Knowledge of admin programs including spreadsheets and outlook
-
Organised
-
Adaptable
-
Willing to learn and develop
-
An individual with a creative mindset
-
Thrill of building an online community.
-
Have a basic DBS check
-
Positive attitude towards disability or illness
Benefits of joining Buttons & Bubbles C.I.C:
-
Gaining valuable experience.
-
Improving your confidence
-
Allows you to explore potentially different areas of interest.
Benefits of volunteering with us:
-
Making a difference to the community
-
Makes a positive impact on people
-
Develop your current skill set and gain new skills.
-
Displays your level of commitment to future employers.
-
Displays your ability to balance and schedule your time effectively when seeking future
-
Employment opportunities
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy organising? Would you like to play a key role in making sure things get done!
Our volunteer administrators are instrumental to all the work that we do across Hestia. You will have the opportunity to support staff with a wide range of desk-based and administrative tasks. These behind-the-scenes roles provide essential support in ensuring that those who we work with access the support they require to rebuild their lives beyond crisis.
What you will be doing
- To support with administration, texting and emailing information to service users, volunteers, and staff
- Support with updating and inputting data into spreadsheets
- Support with making phone calls to follow up and gather needed information.
The skills you need
- Good communication skills
- Good organisation and administrative skills
- Able to maintain good working relationships
- Basic IT skills, comfortable using spreadsheets and emailing
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The E-Commerce Volunteer supports the Baby Bank’s fundraising efforts by identifying high-quality donated items suitable for online sale and preparing them for listing on e-commerce platforms.
This role focuses on product selection, quality checking, photo editing, and writing compelling product descriptions to help items find the right buyer and generate income for the Baby Bank.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
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Minimum of 12hrs per week and 4hrs per day
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Attend agreed shifts consistently and provide notice if unable to attend.
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Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
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Treat service users, staff, and fellow volunteers with respect and compassion.
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Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
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Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
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Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
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Rummage through donated boxes to identify valuable or unique items suitable for online sale
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Inspect items carefully to ensure they are in excellent condition for customer
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Flag any damage or concerns before listing
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Edit product photos to ensure clear, attractive presentation
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Write accurate and engaging product descriptions
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Upload and manage product listings on designated online platforms
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Ensure pricing aligns with guidance from the Team Lead
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Maintain organized digital records of listed items
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Support promotional efforts where needed
Qualifications
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Comfortable using computers and online platforms
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Interest or experience in e-commerce, selling, or online marketplaces is an advantage
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Basic photo editing knowledge is helpful but not required
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Willingness to learn new digital tools and systems
Skills
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Strong attention to detail
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Good written communication skills
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Basic computer literacy
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Eye for quality and resale value
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Organizational skills
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Creativity in product presentation
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Ability to work independently and follow structured processes
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



Do you want to help to make a real difference to the lives of women and girls?
We are looking to appoint a Trustee, who can support our communications and fundraising ambitions and act as the Chair of the Fundraising, Communications and Development Committee
Role Type: Voluntary
Location: London
Renumeration: While the role of a Trustee is not remunerated, reasonable travel expenses will be reimbursed.
Time commitment:
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Five Board meetings per year (in person in Hammersmith west London), plus membership of at least one board sub-committee (four meetings a year online)
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Ad hoc availability as matters arise (by telephone)
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Participate in one strategy away day each year (on a Saturday, usually held in January)
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Commit to the Board of Trustees for at least three years
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Note - the Chair of the Fundraising, Communications and Development Committee will be expected to chair a committee meeting four times a year (online) in addition to the Board meetings
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, satisfactory DBS check and relevant legal and regulatory compliance checks.
Advance is committed to equality and diversity and aims to have a board of trustees that reflects the communities we work with. We strongly encourage applications from women including those with disabilities, from racially and ethnically diverse backgrounds and those from LGBTQ+ communities.
About us
Our vision is a world where women and girls lead safe, just and equal lives. Advance is a women’s organisation delivering systems change, and trauma and gender-informed community-based support for women and girls affected by domestic abuse, including those in contact with the criminal justice system. We work nationally through our innovative, best-practice approach and systems change initiatives. We deliver wraparound frontline services across the South and East of England, including Greater London.
Our expertise lies in decades of providing specialist support by women and for women and girls, to achieve safety, justice and equality at the intersection of domestic abuse and the criminal justice system.
Our whole-system approach is aligned with our values of collaboration and innovation, partnering with other statutory and non-statutory providers, to deliver a coordinated community and gendered response, improving access to services across the whole system, enabling consistency and continuity of support throughout a woman’s journey.
Through our advocacy and awareness-raising work, we focus on systemic change and sustainable impact to meet women’s needs and improve their outcomes.
This is an exciting opportunity for you to join our experienced, committed and fully inclusive Board.
You will join a dedicated and skilled board comprised of women and men to support the charity through a significant period of growth. Our staff team now includes over 170 skilled and passionate women across our programmes and our 10 women's centres in London and the South and East of England.
About the role
We are looking to appoint a Trustee to act as the Chair of the Fundraising, Communications and Development Committee. This is a vital role for an experienced and strategic thinker who can guide Advance’s efforts to grow income, diversify funding streams, and enhance our visibility and voice. As Trustee, you will work closely with fellow trustees and the senior leadership team to provide leadership, to challenge, and support in developing sustainable income strategies and impactful communications.
Key Responsibilities
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Chair and help shape the agenda for the Fundraising, Communications and Development Committee
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Provide strategic oversight and governance for fundraising (grants and trusts, corporates, individuals), income diversification, and partnership development with brands and events
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Support the delivery and monitoring of income generation plans and KPIs
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Work with the internal team and guide our brand strategy, messaging, and stakeholder communications
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Advise on business development opportunities
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Ensure that fundraising and marketing activities reflect and align our mission and values
Experience required
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Senior experience in fundraising, business development, communications, marketing, or income strategy, ideally in the charity, public, or commercial sectors
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Confident chairing meetings, building consensus, and offering challenge in a constructive way
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Ability to think strategically and spot opportunities for innovation and growth
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An understanding of governance, impact, and how to balance ambition with sustainability
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Successful experience of operating within a board in a charitable, public sector or commercial organisation
Knowledge, skills and understanding required
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Commitment to the organisation and a willingness to devote the necessary time and effort
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Preparedness to make unpopular recommendations to the board, and a willingness to speak their mind
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Willingness to be available to staff for advice and enquiries on an ad hoc basis
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Good, independent judgement and strategic vision
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An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
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An ability to work effectively as a member of a team
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An understanding of the respective roles of the Chair, Trustees and Chief Executive
Closing Date for Applications: Sunday 22nd March 2026
Interviews: On a rolling basis
First-round interview, via Microsoft Teams.
Second-round interview will be in person at Advance Hammersmith
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
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Reasonable Adjustments
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



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