Administrator volunteer volunteer volunteer roles in Kingston upon thames, surrey

Help us raise awareness, prevent harm, and grow projects that support at risk people across the UK and beyond.

The Mindful Foundation is a growing UK charity working across abuse prevention, emotional wellbeing, trauma recovery, rehabilitation, and victim support. We are looking for a Volunteer Marketing Assistant to help us increase awareness of our work, grow our online presence, and support our outreach.

You would support marketing and communications across our three core projects:

• Think Different: Preventing Harm Through Education
A trauma-informed early psychoeducational programme for children and young people aged 8–18 in schools, alternative provision settings, and foster care. Aiming to improve emotional control, self-worth, and resilience to stress to prevent harmful behaviour before it begins.

• True Power: Change Starts Inside
A behavioural change and rehabilitation programme supporting offenders and helping reduce reoffending. Aiming to improve emotional management, self-worth, control, and accountability to prevent harmful behaviour repeating.

• ListenApp
A discreet victim support app designed to help individuals experiencing abuse alert their support network instantly. Connecting those in danger to their emergency contacts and preventing harmful behaviour escalating.

The role may include:

• Supporting social media content and scheduling
• Setting up Google Ads
• Helping create awareness campaigns
• Assisting with newsletters, blogs, or website updates
• Designing simple promotional materials or graphics
• Supporting outreach to schools, charities, organisations, or communities
• Helping grow engagement and visibility online

We’re looking for someone who:

• Has marketing, communications, social media, branding, PR, or content creation experience
• Is creative, organised, and proactive
• Has strong written communication skills
• Wants to use their skills to support meaningful social impact work

Experience within the charity sector is helpful but not essential.

As a growing charity, we’re looking for someone who wants to grow with us and help shape our future direction. We can offer support, training, development opportunities, and the chance to contribute to projects creating real social impact. Subject to funding and organisational growth, there may also be future paid opportunities available.

Are you passionate about creating transformative learning experiences that empower individuals and communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.

Purpose of the role:

The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.

About the Role:

As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
• Proven experience designing and delivering community-based education, training or learning programmes.
• Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
• Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
• Ability to develop structured learning pathways with clear outcomes and assessments.
• Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
• Knowledge of accessibility and inclusive design best practices.
• Hands-on experience contributing to open-source projects.
• Implementing security, accessibility or system optimisation practices in real-world projects.

Desirable / Can Be Developed:

• Experience in instructional design, learning design or educational content creation.
• Developing skills in structuring learning objectives, activities and simple assessments.
• Willingness to collaborate with facilitators, subject matter experts and community members.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in education, instructional design, learning and development or a related field is valued.

Main Responsibilities/ Key Duties

• Design and develop educational programmes, courses and learning resources for members and volunteers.
• Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
• Structure learning experiences with clear objectives, assessments and progression pathways.
• Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
• Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
• Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
• Ensure all integrations follow best practices for security, data privacy and performance, maintaining
• compliance with GDPR and other relevant standards.
• Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
• Maintain documentation of course materials, learning pathways and instructional guides for internal use.
• Support capacity-building by training facilitators, volunteers and community members in programme delivery.
• Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
• Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
• Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
• Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.

What This Role Offers You:

• Leadership experience in designing and delivering learning initiatives that directly impact communities.
• Personal and professional growth through hands-on instructional development and facilitation.
• The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
• The satisfaction of empowering survivors, young people, and community members through education.

What This Role Is Not For:

• Individuals seeking purely administrative or content curation work without engagement.
• Those unwilling to adapt learning resources to diverse audiences and community needs.
• People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you. 
• Apply now and help build education systems that create lasting social impact.

A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.

If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing

Job description:

Job Title: Learning & Development Specialist

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Specialist, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.

We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

The Role - Volunteer Operations Coordinator

Job Purpose:

At Tell My Truth and Shame the Devil C.I.C., our work depends on clarity, coordination and consistency. Operations are not just processes; they are the structure that enables people, programmes and purpose to function effectively. 

The Operations Coordinator ensures that organisational activity is aligned, visible and executed efficiently in line with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting teams, workflows and systems ensuring that day-to-day operations are coordinated, accountable and sustainable as the C.I.C grow.

This is not a purely administrative role. It is coordination-driven, systems-focused and central to how the organisation delivers impact behind the scenes.

This role exists to:

• Support the coordination and execution of day-to-day organisational activities 
• Translate organisational priorities into structured, actionable workflows 
• Maintain and improve systems that support operational efficiency and team alignment 
• Monitor progress, identify gaps and ensure timely follow-through across functions 
• Support compliance with safeguarding and organisational policies 
• Ensure consistency, documentation and scalability across operational processes 

You are the link between teams, systems, execution and organisational visibility.

About the role:

To provide operational coordination, execution support and oversight of day-to-day organisational activities ensuring that work is effectively implemented, tracked and aligned with the C.I.C’s mission and safeguarding values.

The Operations Coordinator ensures that work happens effectively, while the Operations Analyst ensures that work happens efficiently. Both roles are complementary: one drives execution, the other drives improvement.

Why This Role Matters

Strong operational coordination:

• Ensures that tasks, projects and priorities are clearly organised and executed effectively 
• Maintains safeguarding, compliance and ethical standards across all activities 
• Creates visibility of who is doing what across the organisation 
• Builds structured workflows that reduce confusion and duplication 
• Strengthens the organisation’s ability to deliver consistently and grow sustainably 

Without this role, organisational activity can become fragmented, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that work is delivered effectively and aligned with its purpose.

Experience Qualification and Requirements

Technical & Operational Skills

Strong proficiency in:

• Google Workspace (Docs, Sheets) / Microsoft Office (especially Excel) 
• Project, task and workflow management tools 
• Operational and coordination systems (e.g., HubSpot, Salesforce or similar platforms) 
• Ability to organise, track and maintain accurate operational data 

Coordination & Execution Skills

• Strong coordination and organisational ability across multiple activities 
• Ability to manage competing priorities and ensure timely delivery 
• High attention to detail with consistent follow-through 
• Ability to translate plans into clear, actionable steps 

Problem-Solving & Judgment

• Strong practical problem-solving skills 
• Ability to identify issues, gaps and inefficiencies in workflows 
• Sound judgment in escalation and decision-making 
• Ability to adapt quickly in a fast-moving operational environment 

Communication & Collaboration

• Excellent written and verbal communication skills 
• Ability to communicate clearly across teams and functions 
• Strong stakeholder management and cross-team collaboration 
• Ability to provide clear updates on progress, tasks and outcomes 

Organisational Awareness

• Strong understanding of how teams, workflows and priorities interact 
• Ability to think in terms of systems, coordination and execution 
• Awareness of operational dependencies and team alignment 

Professional Attributes

• Professionalism, discretion and reliability 
• Strong sense of accountability and ownership 
• Ability to maintain structure, consistency and confidentiality 

Qualifications

• Bachelor’s degree in Business Administration, Management or a related field (or equivalent practical experience) 
• Experience in operations, administration, coordination or similar roles (preferred) 
• Experience working within structured teams or multi-functional environments 

Preferred Background

• Operations 
• Business Administration 
• Project Coordination or related fields 

Preferred Experience

• Operations coordination or administrative support roles 
• Project or task tracking 
• Workflow or process coordination 
• Experience working in remote or volunteer-based organisations (advantageous)

Main Responsibilities/ Key Duties

Core Objectives:

• Ensure effective coordination and execution of day-to-day organisational activities 
• Maintain clear visibility of tasks, responsibilities and progress across all teams 
• Support timely delivery of projects, priorities and organisational goals 
• Strengthen accountability, communication and operational consistency 
• Enable smooth workflow execution across functions

1. Operational Coordination & Execution

• Coordinate and oversee daily operational activities across teams 
• Ensure tasks, projects and priorities are clearly assigned and executed on time 
• Translate organisational plans into structured, actionable workflows 
• Maintain momentum and continuity across ongoing activities 

2. Task Tracking & Progress Monitoring

• Track deliverables and monitor progress across teams and functions 
• Maintain centralised trackers (e.g., Google Sheets, project tools) 
• Follow up on action points to ensure completion and accountability 
• Ensure all task updates are accurate, visible and up to date 

3. Communication & Alignment

• Facilitate clear, consistent communication across departments 
• Act as a central coordination point between teams and leadership 
• Ensure alignment between priorities, timelines and deliverables 
• Provide structured updates on progress, risks and outcomes 

4. Meetings & Coordination Support

• Organise and support operational meetings across teams 
• Prepare agendas, capture notes and track action points 
• Ensure follow-through on decisions and assigned responsibilities 
• Maintain clear documentation of discussions and outcomes 

5. Systems & Workflow Management

• Maintain operational systems (emails, shared documents, trackers, workflows) 
• Ensure systems are organised, accessible and consistently used 
• Support on boarding, access and integration of team members into systems 
• Promote standardised processes and documentation practices 

6. Risk Identification & Escalation

• Identify operational inefficiencies, delays and bottlenecks 
• Proactively flag risks such as missed deadlines or lack of progress 
• Escalate complex, sensitive or high-risk issues to leadership 
• Support resolution by ensuring visibility and follow-through 

7. Cross-Functional Coordination

• Work closely with Team Leads, HR and Operations functions 
• Ensure coordination between teams to avoid duplication or misalignment 
• Support organisational cohesion through structured collaboration 
• Align execution with organisational priorities and capacity 

Scope and Boundaries for the Role

To ensure clarity and efficiency:

The Operations Coordinator WILL:

• Coordinate and track day-to-day operational activities 
• Ensure visibility, follow-through and alignment across teams 
• Support communication, structure and execution of workflows 

The Operations Coordinator WILL NOT:

• Make unilateral strategic or policy decisions 
• Replace Team Leads or assume ownership of departmental outputs 
• Independently enforce performance or manage staff 
• Take on purely analytical or reporting-focused responsibilities 

Working Relationship

The Operations Coordinator will:

• Report to the Director of Central Operations & Executive Coordination 
• Work closely with the Operations Analyst, Team Leads and support functions 
• Enable execution while supporting leadership direction 
• Act as a central coordination link across all teams 

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Timeliness and consistency of task and project execution 
• Visibility and accuracy of operational tracking systems 
• Effectiveness of communication and coordination across teams 
• Reduction in delays, bottlenecks and missed deadlines 
• Improved alignment and workflow efficiency across the organisation 

What Success Looks Like in This Role

Within the first 60–90 days, the Operations Coordinator should:

• Establish clear and functional task tracking and coordination systems 
• Ensure consistent follow-up and completion of key organisational activities 
• Improve visibility of responsibilities and progress across teams 
• Strengthen communication and alignment between functions 
• Support smoother, more efficient day-to-day operations 

Safeguarding, Quality & Delivery Risks

Safeguarding Risks

• Reduced oversight of shared systems and processes 
• Increased risk of misuse or mismanagement of sensitive information 
• Gaps in accountability and compliance monitoring 

Quality Risks

• Inconsistent standards and outputs across teams 
• Increased likelihood of errors due to lack of coordination 
• Reduced quality assurance and follow-through 

Delivery Risks

• Delays in project execution and missed timelines 
• Bottlenecks due to poor coordination 
• Reduced ability to meet organisational goals effectively

.

Job description:

We are looking for few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria.

About the Role

The HR Programme Manager is a strategic leadership role responsible for overseeing the HR Programme and managing the HR Liaison. This position ensures the successful delivery of the HR Programme, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the HR Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the HR Programme

• Develop and execute the strategic vision for the HR Programme, ensuring alignment with organisational objectives.
• Collaborate with the Director: HRBP, Legal, IT & HR Programme to define programme goals, KPIs, and success metrics.
• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the HR Liaison, providing guidance and support to ensure effective programme execution.
• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of HR Programme content, ensuring it meets the developmental needs of participants.
• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
• Analyse data to identify trends, challenges, and opportunities for improvement.
• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the HR Programme across the organisation, ensuring high visibility and engagement.
• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the HR Programme with organisational goals and adapt to changing priorities.
• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5+ years of experience in programme management, learning and development, or a related field.
• Experience in designing and implementing professional development programmes.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks ?
• Do you have access to personal PC or laptop?

Work Location: Remote

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering podcast, YouTube channel, and healing membership organisation dedicated to creating a safe platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

Our organisation combines healing, education, advocacy, and empowerment through honest storytelling and community transformation. We provide opportunities for young people and survivors to develop digital skills, participate in our interactive Alchemic 369 Book Club, and engage in transformative discussions around African, Caribbean, and world history, political thought, classics, and Ifa studies.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through truth-based storytelling

Our mission is to challenge generational cycles, expose hidden truths, advocate for justice, and create a movement rooted in healing, authenticity, and transformation.

Job Purpose

The Volunteer Whistleblower Relations & Booking Officer will play a vital role in identifying, connecting with, and booking whistleblowers, former insiders, survivors, and experts linked to child abuse and institutional failures for podcast interviews and discussions.

The successful candidate will conduct research, outreach, relationship building, and guest coordination while professionally representing the organisation’s mission and values.

This role requires persistence, emotional intelligence, professionalism, confidence, resilience, and strong communication skills.

Key Responsibilities

Research & Outreach

• Research and identify potential guests including:
  • Whistleblowers
  • Former insiders
  • Survivors
  • Subject matter experts
  • Advocates and campaigners
• Use various platforms and sources including:
  • Social media platforms
  • Podcasts
  • Documentaries
  • News articles
  • LinkedIn
  • Public forums
  • Referrals
  • Charities and NGOs
  • Conferences and campaigns
  • Whistleblower forums

Relationship Management

• Build genuine and trusted relationships with potential guests
• Represent the organisation professionally and ethically at all times
• Communicate the organisation’s mission with confidence and sensitivity
• Maintain consistent communication and follow-ups with prospective guests
• Support guests throughout the booking and interview process

Coordination & Administration

• Track conversations, outreach progress, and booking schedules
• Maintain organised records and systems
• Collaborate with the production and host team regarding interview arrangements
• Assist in improving and scaling outreach systems and workflows

Skills, Experience & Requirements

Essential Skills & Qualities

Communication & Outreach

• Strong written and verbal communication skills
• Confident communicator
• Ability to conduct professional cold outreach
• Persuasive yet empathetic communication style

Relationship Building

• Emotionally intelligent
• Compassionate and trauma-aware
• Trustworthy and professional

Organisation & Systems

• Highly organised and detail-oriented
• Able to manage multiple conversations and follow-ups
• Proactive problem-solving mindset

Personal Attributes

• Resilient and persistent
• Comfortable handling rejection professionally
• Self-motivated and resourceful
• Mission-driven with a passion for advocacy and social impact
• Calm under pressure and solution-focused
• Comfortable managing people and maintaining standards

Desirable Experience

Experience in any of the following areas is beneficial but not essential:

• Podcast booking
• PR or talent outreach
• Sales or business development
• Journalism
• Advocacy work
• Safeguarding environments
• Charities or NGOs
• Campaign organising
• Survivor support work
• Media production
• Workflow building or creative team coordination
• Media, journalism, or digital production backgrounds

Lived experience, passion, determination, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation
• Opportunity to build and manage an outreach and booking system from the ground up
• Direct involvement in a platform advocating for justice, healing, and truth
• Hands-on experience in media outreach and relationship management
• Long-term growth opportunities as the organisation expands globally
• Potential pathway into paid roles as funding and growth increase
• Opportunity to grow your influence, leadership, and responsibilities within the organisation

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work
• Are uncomfortable handling sensitive information or detailed reporting
• Are seeking immediate paid employment
• Prefer avoiding strategic analysis and decision-making responsibilities

Customer Service / Reception Volunteer

We’re looking for a friendly volunteer to be the first point of contact for clients visiting our Guildford office on Wednesdays and to start as soon as possible

What will you do?

Provide a customer facing reception service to clients who drop in to see us in our Guildford office, including:

• Ensuring relevant forms are completed
• Assigning clients to Advisers for more detailed support
• Booking appointments
• Monitoring the flow of clients in the drop-in
• Assist clients with form filling
• Complete day sheets
• Scan and upload documents to case recording system
• Write up notes on case recording system
• When the the drop-in service is at full capacity, ensuring that you understand the client’s issue and support them by providing information, signposting them to another, more appropriate organisation or another CASWS drop-in

Provide administrative support, including:

• Monitoring emails
• Answering client enquiries by email and phone
• Sending out appointment information

What’s in it for you?

• We will provide full training for your role
• You will gain and build on valuable skills and experience, such as communication, IT skills and working in a team
• You will increase your employability
• You will contribute to the smooth running of the advice service which makes a real difference in people’s lives

And we’ll reimburse you too.

What do you need to have?

You don’t need specific qualifications or skills, but you’ll need to:

• be friendly and approachable
• be non-judgmental and respect views, values and cultures that are different to your own
• be calm under pressure
• be able to demonstrate resilience with challenging clients
• have good IT skills
• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• be willing to undertake training in your role.

We ask all our volunteers to commit to volunteering one day a week for at least a year.

How much time do you need to give?

We are looking for someone to cover reception duties on Wednesdays in our Millmead, Guildford office between 9am and 4pm.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you would like to discuss any aspect of the role description and how we can best support you, please contact us.

Interested?

Please click on "How to apply"

Please note, we do not accept CVs and Cover letters as application for this volunteer role. 

Next stages – Taster session

Once you’ve submitted your application, if shortlisted, you’ll be invited to an online taster session, which will provide an overview of volunteering for CASWS and the role itself. We plan to hold this on a Monday or Tuesday in June.

If you know you are not available on a Monday or Tuesday, please indicate this in your application, as we may be able to accommodate and have the session on a Wednesday.

Organisation: Evangelical Mission Association (operating as Global Connections)

Location: UK-wide (hybrid)

Term: Three years (renewable up to a maximum of nine years)

Time commitment: Four Board meetings per year (typically four to five hours, with preparation), four meetings per year with Executive Leaders and one other trustee, plus ad-hoc meetings with the CEO as required. Travel expenses can be claimed.

The Evangelical Mission Association (EMA), operating as Global Connections, is a UK network of mission hearted organisations, churches, colleges, businesses and individuals. As part of the global Church, we have a shared vision to see: ‘The Whole Church taking the Whole Gospel to the Whole World.’

Being faithful to God’s calling for His Church to work together as one body, we believe we are better together - working collaboratively as part of God’s global mission rather than in isolation. Membership of Global Connections reflects a commitment to collaboration, co-mission, and mutual learning. It is an investment in relationships and collective action for the sake of God’s Kingdom and the flourishing of mission.

As part of our governance and succession planning, we are seeking to appoint a new Chair of Trustees, following the completion of the current Chair’s maximum term. We are looking for a Chair with the leadership, governance, and relational capacity to guide the Board effectively in this next season.

Key responsibilities:

• Lead the Board effectively - chair Board meetings with clarity, fairness, and impartiality; work with the executive leadership team to shape agendas; foster a culture of trust, accountability, and constructive challenge; and ensure the Board focuses on its fiduciary, strategic, and generative responsibilities (including finance, risk, safeguarding, and trustee development).
• Support and line-manage the CEO - act as the primary point of accountability for the CEO on behalf of the Board; provide encouragement, guidance, and appropriate challenge between meetings; and lead the CEO’s annual appraisal and oversee performance review arrangements.
• Chair Council meetings - chair the twice-yearly Council meetings, including the Annual General Meeting (AGM).
• Represent the charity - act as an ambassador and spokesperson for Global Connections within the network and externally where appropriate.
• Contribute to governance and reporting - provide content for the Annual Trustees’ Report, with support from the Executive Leadership.

Please take a few minutes to read through the recruitment pack (attached).

As a distinctly Christian charity, it’s important that you are willing and able to lead the trustees in discerning God’s heart and will for the charity and the wider network. In addition to its dependence on God for His leading and direction, we value the richness of a board diverse in age, background, skills and experience. We particularly welcome applications from under-represented sections of the community.

Closing date: 12:00pm on 28th May 2026

Informal conversations with an existing trustee or with our CEO, Ben Stansfield, can be arranged on request.

In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practising Christian.

The Democratic Progress Institute (DPI) is seeking to welcome volunteers to work within the Institute’s Programmes Team. Key areas of focus include conflict resolution and democratic transition processes in Turkey and Syria. Each volunteer will have the opportunity to work closely with – and learn from – the Programme Manager and other team members in planning and implementing DPI project activities, which include roundtable meetings in the region and international comparative study visits, as well as conducting project related research in the Institute’s main areas of interest, which include governance and constitutional reform; DDR and SSR; gender and conflict; the role of the media in conflict resolution and democratic reform process; and transitional justice among others.

DPI seeks candidates with a strong interest in international relations, conflict resolution and democracy building. These volunteer placements begin on a rolling basis and typically last three to six months, are unpaid, and preferably full time. A daily stipend is provided for lunch expenses. The successful candidates are likely to be current or recent postgraduates or at post-doctoral level.

Candidate Profile Project Skills:
The successful candidates may be invited to attend external conferences and DPI activities both in Turkey and elsewhere, and to write briefs and take detailed notes on behalf of the Institute, therefore touch-typing/transcribing experience is valued. Projects involve a high level of external communication with the diverse stakeholders engaged with DPI’s work, therefore excellent written and verbal communication skills are essential.

Much of this role will involve administrative assistance to the Programme Manager, including drafting correspondence and filing documentation. Administrative and organisational skills are key, and an enthusiasm for carrying out practical tasks in addition to research or activity related work is necessary in this role. These may include budget preparation, completion of expense reports, logistical planning and assistance.

The successful candidate will be invited to carry out in-depth desk research on behalf of DPI, which will feed into the Institute’s activities. This may include detailed research projects relating to the Institute’s main areas of work, high level briefs, and shorter, ad-hoc research tasks. Excellent research, writing and proofreading skills are highly valued. Many research papers worked on by interns are published on the Institute’s website and used as a resource for programme activities and meetings.

DPI’s Programmes Team operates within a fast paced environment, often planning and implementing ambitious projects to tight deadlines and within high pressured contexts on the ground. It is important that the successful candidate is self-motivated and able to work successfully independently and with minimal supervision.

IT skills are essential (Word, Adobe, PowerPoint) and project management experience is welcome.

Experience in Social Media strategy development and the use of various social media platforms will be an added advantage.

The successful candidate will demonstrate a proven interest in and knowledge of DPI’s areas of focus; namely conflict resolution and democratic advancement (including but not limited to the MENA region).

Are you a Child and Young Person Clinical Supervisor interested in supporting child and young person counsellors and therapists?

Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been impacted by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 1 volunteer Child and Young Person (CYP) Clinical Supervisor to join this team ensuring we can continue the provision of our vital emotional support services to this community specifically for young people. We would ideally like to take on 1 CYP Clinical Supervisor supporting a small group of CYP therapists who specialise in a range of modalities.

All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a CYP Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable children and young people aged 5-18.

Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for CYP counsellors or psychotherapists who provide counselling support or specialist services for children and young people. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.

Key Tasks and Objectives

• Facilitate Clinical Supervision group sessions on a monthly basis (online) and be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees

• Administer this supervision from invitation through to record keeping

• Take part in complex case allocation meetings with the Clinical Lead

• Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead

• Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision

• Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies

• Abide by all Burning Nights CRPS Support policies and procedures

• Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework

Key Skills, Qualifications and Experience

Essential:

• Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field

• Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)

• Had experience of supervising CYP therapists 

• Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent

• Significant proven experience of supervising individual CYP counsellors/psychotherapists from a range of training backgrounds 

• Appropriate and proven clinical experience of working with young people with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Willingness to engage in any Burning Nights CRPS Support training

• Understanding of issues regarding confidentiality and management of risk within a counselling service

• Good administrative skills

• Understanding of the voluntary sector

• Commitment to on-going engagement in personal supervision

• Knowledgeable of and committed to equalities’ provision

Desirable:

• Appropriate and proven clinical experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Being able to supervise CYP therapists in small groups

• Experience of working within a low-cost / free voluntary sector counselling setting

• Experience of working within the voluntary charity sector

The Branch Chair role is vital to the running of the branch as they act as a leader and a coordinator for the branch. Without these roles, we would not have as many branches as we do.

What you will be doing

• Planning, arranging, and chairing committee meetings and public meetings.
• Along with other committee members, representing the branch at external meetings e.g. with local services for autistic people.
• Delegating tasks to other committee members or volunteers
• Raising the profile of the NAS within your branch and local community.
• Ensuring your branch complies with NAS policies including risk assessment, data protection and safeguarding
• Monitoring branch income and expenditure in partnership with the treasurer and authorising branch payments
• Supporting fundraising in your branch
• Co-ordinating and promoting local campaigns and bringing others on board to help you
• Keeping your Senior Branch Engagement Officer informed about branch activities and events
• Overseeing the moderation of the branch online support group / forum
• Liaising with newsletter editor on contents and production of bi-monthly newsletter
• Motivating the team involved in running your branch
• Trying to resolve any difficulties experienced by your branch
• (NB In the case of Co-Chairs, the above tasks would be shared between the two)

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• planning fundraising events and activities like cake sales, quiz nights and barn dances
• providing the treasurer with information on funds raised from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

WIILMA exists to reduce loneliness and isolation and increase community cohesion, through community education projects centred around world music, arts, history, heritage and culture.

We are offering an exciting opportunity for an experienced, reliable Volunteer Executive Assistant PA who can develop a CEO's office function that can support the important work of WIILMA. Providing admin, CRM support and high-level support to its Founder/CEO and working across different teams and senior members of the organisation.

This crucial role focuses on setting up, maintaining, and shaping up the role and function, organising essential organisational records and systems, ensuring the long-term sustainability of WIILMA’s mission.

You will have the opportunity to bring your own ideas to a creative community environment.

Key Requirements

• Experience: Candidates should have a background in executive support, senior administration, or project management, a bonus if you have some experience within the not-for-profit sector or public sector.

• Professionalism: High standards of integrity, reliability, and openness are required.

• Communication: Exceptional written and verbal skills are essential for representing a high-profile community organization.

• Passion: Candidates must be mission-driven, with a strong interest in the arts, diversity, and social cohesion.

• Capacity: Volunteers must have the time availability and capacity to actively contribute. 

This is an opportunity to directly support the leadership of a mission-driven organization, during a very exciting time as we grow our presence and reach, helping to build the organizational infrastructure needed for long-term success.

Key Responsibilities:

Executive Support: Manage the CEO’s  schedule and mailbox, ensuring communications are handled with total confidentiality and professional flair.

Stakeholder Liaison: Act as a primary point of contact for external partners, including local councils, cultural institutions, grant makers, and businesses, directly working with CRM/Community engagement colleagues to keep track of our relationships.

Strategic Documentation: Represent WIILMA at high-level meetings, documenting minutes and tracking actionable outcomes to ensure organisational momentum.

Logistics & Events: Help coordinate volunteer and equipment logistics for our vibrant community events and workshops.

Leadership & Management: Based on your level of experience as an executive assistant, you may have the opportunity to help recruit, train, and mentor other executive assistants within the CEO’s office.

Operational Excellence

We are looking for passionate people to join our team! We are committed to building a diverse and inclusive environment and as an equal opportunity organisation strongly encourage people from all backgrounds, communities, identities, and experiences to apply.

Note: Because we are a 100% volunteer-run organization, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

We are looking for passionate people to join our team and are committed to building a diverse and inclusive environment and strongly encourage applications from all backgrounds, identities, and experiences.

Note: Because we are a volunteer-run organisation, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!