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Top job
Pets As Therapy, Oxford, Oxfordshire (Hybrid)
circa £38k
Volunteers are at the heart of Pets As Therapy — and so is this role.
Posted 6 days ago Apply Now
Top job
Equal Education, Multiple Locations (Hybrid)
£36,000 - £45,000 per year
We're seeking a dedicated Partnerships Account Manager to support the growing demand and scale our organisation effectively and sustainably.
Posted 1 day ago Apply Now
Top job
Help for Heroes, Remote
£41,000 - £49,000 per year
Management Accountant
Posted 2 days ago
Closing in 5 days
Dogs Trust, Multiple Locations (Hybrid)
£36,771 per year + benefits
Posted 1 day ago
Alder Hey Children's Charity, Liverpool (On-site)
£39,428 - £50,450 per year
Posted today Apply Now
Closing in 4 days
Cats Protection, Hybrid in North Wales (Hybrid)
Up to £31,918.98 per year
Community Operations Volunteer Team Manager
Posted 2 days ago
The Air Ambulance Service, Rugby, Warwickshire (On-site)
£33474.00-£33474.00 per year
Posted 6 days ago
Action Against Medical Accidents, Remote
£38,935 - £41,315 per year
An exciting opportunity to join AvMA as Senior Events Coordinator, working on some of the leading charity events in the medico-legal sector.
Posted 1 week ago
Closing in 4 days
Battersea Dogs & Cats Home, Battersea (Hybrid)
£50,114 per year
Posted 2 days ago
Page 2 of 27
Oxford, Oxfordshire (Hybrid)
circa £38k
Full-time
Permanent
Job description

We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.

What you’ll do

Reporting to the Chief Executive, you’ll:

  • Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
  • Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers 
  • Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported

About you

You’ll bring:

  • Proven experience in volunteer management
  • Great people management
  • Excellent communication and relationship‑building skills.
  • Experience in managing busy, volunteer‑facing services
  • Experience using CRM systems and working with data and KPIs.
  • A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.

Why join us?

Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:

  • 28 days annual leave
  • Hybrid working
  • Health cash‑back plan and Employee Assistance Programme
  • Employee discounts and flu vaccination
  • Dog‑friendly office
  • Opportunities to attend events such as Crufts

Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.

Application resources
Organisation
Pets As Therapy View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 23 April 2026
Closing date: 10 May 2026 at 23:30
Tags: Volunteering Management, Customer Service

The client requests no contact from agencies or media sales.