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Top job
Citizens Advice Southwark, Multiple Locations (On-site)
£38,585 - £41,432 per year
Join our friendly and hard-working team to deliver a high-quality debt advice service for local people in Southwark.
Posted 3 days ago
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Page 20 of 46
London, Greater London (On-site)
SE1, London
Southwark, Greater London
£38,585 - £41,432 per year
Full-time
Permanent
Job description

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and at outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

We are looking for an experienced money advice caseworker to join our friendly and hard-working team to deliver a high-quality debt advice service for local people in Southwark.

This role will provide in-depth debt advice casework and wrap around support for vulnerable local people.

You will have:

  • Recent and ongoing paid or voluntary experience of managing your own caseload of money advice and income maximisation cases.
  • Ability to write detailed up to date case notes, letters and reports as required in plain English.
  • Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
  • Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.

Closing date: 9.00 am Wednesday 17 September 2025

Interviews will take place on: Monday 22 September 2025

For further information and an application pack please click on the Apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Registered charity no:1070263

“Providing free, independent, confidential and impartial advice”

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 03 September 2025
Closing date: 17 September 2025 at 09:00
Tags: Administration, Advice / Information, Communications, Legal / Law, Advocacy, Social / Support Work