Charity jobs

Head of Operations

At Befriend a Child we believe every child deserves a happy childhood and is given the best chance in life to succeed and thrive. We support children and young people growing up in difficult life circumstances across Aberdeen and Aberdeenshire. We help them develop into confident young adults and achieve their full potential.

Befriend a Child is at an exciting time in its journey.  As we develop a new organisational strategy and look towards the future, we are seeking an experienced and passionate Head of Operations to play a central role in strengthening and evolving our services across Aberdeen and Aberdeenshire.

This is a unique opportunity to join a respected, values-led charity at a time of growth and development, where your leadership will directly influence the quality, sustainability and impact of services supporting children, young people and families in the region.

We are looking for someone with proven experience in managing and developing services in the charity, social care or community sector; strong leadership and people management skills; and the ability to balance strategic thinking with hands-on operational oversight.

If you are inspired by our cause, can demonstrate success achieved in a similar role and have a passion for what you do, we would love to hear from you.

This is a full-time post, working 37.5 hours a week.  Our working day is generally 9.00am – 4.30pm with occasional evening and weekend work in which we operate flexitime and TOIL.  This role is based in our office at 9 Bon Accord Square Aberdeen with some hybrid working if desired.  

Closing date for applications is Sunday 14th December 2025.

AtaLoss is seeking an organised, proactive and mission-driven Executive Assistant for our Church Engagement department to support the continued growth of The Bereavement Journey® and our work equipping churches to become Bereavement Friendly. This full-time role provides essential administrative, digital, coordination, resourcing and delivery support, for webinars, events, resources, websites and church engagement activities, helping to expand our reach and impact across denominations in the UK.

Working closely with the Head of The Bereavement Journey® and Church Engagement, you will manage administrative processes, source and assess suitable Bereavement Friendly Church material and resources, update website content, support online programme delivery, coordinate communications, resource practitioners and monitor engagement data. This role is ideal for someone who enjoys varied work, can balance detail with initiative, communicates sensitively and effectively, and thrives in a purpose-driven Christian environment. As AtaLoss continues to grow nationally, this role offers the opportunity to contribute to meaningful change and strengthen bereavement support within churches and communities.

Finance Manager
Salary: £55,000 – £60,000
Contract: Permanent, full-time (open to 4 days/week)
Hybrid working (approx. 60% office-based, Greater London area)

About the Organisation

This growing charitable organisation exists to improve the experience of patients, families, and staff across a network of NHS healthcare sites. Through fundraising, grant-making, and strategic investment, the charity enhances environments, supports staff wellbeing, and contributes to better care for the communities it serves.

The charity is entering an exciting new chapter as it transitions to fully independent status, with a newly formed Board and increased autonomy to shape its strategy, partnerships, and future impact. With a small, dedicated team and a clear mission, this is a pivotal moment to join and help build the foundations of a modern and resilient charity.

The organisation’s vision is to ensure everyone who interacts with its supported healthcare services experiences exceptional care, comfort, and compassion. Its work is driven by values of collaboration, integrity, and community — ensuring every pound raised contributes directly to meaningful improvements for local people.

About the Role

As Finance Manager, you will play a key leadership role at the heart of the charity’s transformation. Reporting to the Chief Executive, you will oversee all aspects of financial management, governance, and reporting — safeguarding the organisation’s financial integrity and sustainability as it moves through this period of change.

This is a rare opportunity for a strategic and hands-on finance professional to help shape systems, embed strong controls, and design the financial frameworks that will support the charity’s long-term growth and impact.

Key Responsibilities

• Lead all aspects of financial management, including budgeting, forecasting, audit, and statutory reporting.
• Prepare monthly management accounts, cashflow statements, and multi-year financial forecasts.
• Oversee year-end accounts and manage the external audit, ensuring compliance with Charity SORP and HMRC requirements.
• Maintain financial systems (Sage or similar), improving processes and developing fit-for-purpose financial policies and procedures.
• Provide clear, insightful reporting to the CEO and Board to support effective decision-making.
• Manage restricted/unrestricted funds, fundraising income, and grant allocations.
• Oversee investments and reserves alongside external advisers.
• Partner with fundraising and operations colleagues to maximise income impact and ensure financial sustainability.
• Support the charity’s transition to independence, embedding strong governance and financial control frameworks.

What We’re Looking For

• Qualified accountant (ACA, ACCA, CIMA or equivalent).
• Strong experience in charity finance, ideally within a fundraising or grant-making environment.
• Solid technical knowledge of charity accounting, restricted funds, and Gift Aid.
• Comfortable operating independently in a sole finance role, with both strategic and operational responsibilities.
• Experience developing or improving financial systems during periods of organisational change.
• Excellent communication and influencing skills, including the ability to advise trustees and colleagues without a finance background.
• Hands-on and proactive approach — able to switch between daily processing tasks and senior-level strategic work.
• Familiarity with Sage (or similar) and strong Excel capability.

Why Join Us

This is a unique opportunity to help shape the future of a newly independent charity with a clear purpose, strong foundations, and the ambition to make meaningful change every day.

You’ll join a supportive, close-knit team working closely with NHS partners and local communities. The charity offers flexible hybrid working, professional development opportunities, and the chance to directly influence the impact delivered across its healthcare sites.

If you’re motivated by the idea of helping to build an effective, dynamic, and compassionate charity from the ground up, we’d love to hear from you.

We are The Trust Partnership; a fast growing and innovative social enterprise helping charitable foundations and almshouses to be better managed and to use their resources more effectively for the benefit of the wider public.  In short, we are having a big impact in philanthropy sector. 

We are excited that we’ve not only been able to build a thriving business, but to do so on strong ethical foundations. The way we look after our staff, our clients and other stakeholders is important to us. We believe it’s possible to be a good business and a profitable one at the same time.

We are looking for someone special to join our growing business. You will be responsible for a portfolio of trusts who require clerking and supported by specialists in grantmaking and administration.  Experience of working with boards of Trustees is essential.

You need to be able to access London easily, sometimes at short notice.Occasional visits to our office in Gloucestershire will also be necessary. You will also be required to undertake a DBS check.

We are looking for a motivated individual with an exemplary work ethic and a professional attitude.  Accuracy is essential and an eye for detail that is balanced with an ability to see the bigger picture. Respect, integrity and emotional awareness are central to the role.

Working with us you will receive the following benefits

·Career progression opportunities 

·Flexible working environment 

·Professional development

·Membership of an employee benefits platform

·Charitable Giving matching up to £200 per annum

·25 days’ holiday per annum plus Bank holidays (FTE)

·Christmas shutdown (included in above)

·Additional day’s contractual leave entitlement after each fifth year of service (up to a total of six days)

·Eyecare voucher scheme.

About the Foundation
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.

This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.

About the Programme
The Foundation has been awarded a £2.1m grant by the National Lottery Community Fund (NLCF) to deliver a pilot as part of its Grant Holder Support programme. This pilot, Investing in the Power of Civil Society (IIPCS), will support up to 640 charities across the Northwest, Southwest of England and Yorkshire and Humber.

Delivered in partnership with eight organisations — IVAR, Groundwork UK and local trusts, CAST, The School for Social Entrepreneurs, NCVO, Voice4Change England, the AVOCADO Foundation and Access (advisory) — the pilot will offer diagnostic-led, tailored and relational support to help organisations strengthen their work.

Support will focus on resilience, environmental impact, readiness for AI and digital technology, enabling participating charities to adapt and thrive in a rapidly changing world. With a strong emphasis on equity and access, the pilot is designed to ensure organisations of all sizes and backgrounds can benefit.

We will be using a test-and-learn approach — trying out new ways of supporting charities, learning from what works and what doesn’t, and using those insights to improve future programmes. This approach will help shape NLCF’s future support for both grant holders and grant seekers, strengthen the Foundation and partners’ own development practice, and contribute to wider learning across the sector.

About the Role

As Programme Lead, you’ll have overall responsibility for the successful delivery of this ambitious and collaborative pilot. You’ll lead a multi-partner consortium, oversee a £2.1m budget, and ensure that up to 640 charities receive high-quality, equitable support.

You’ll manage delivery, governance, performance, and learning, while championing a test-and-learn approach that generates insights for the Foundation, the National Lottery Community Fund, and the wider sector. You’ll also lead a small team and play an active role in the Foundation’s leadership group.

This is a strategic and hands-on role for someone who thrives in complexity, values collaboration, and is passionate about strengthening small and local charities.

The Benefits

• Salary of £56,501 per annum (FTE)
• There is flexibility as to where this role is based; however, regular travel to London and across England will be required, with some overnight stays
• A further list of benefits can be found here on the Lloyds Bank Foundation website. 

About You
You are an experienced programme leader with a strong track record of delivering complex, multi-stakeholder initiatives in the charity, social or funding sectors. You bring a deep understanding of the voluntary sector, particularly the needs of small and community-led organisations.

You are confident managing partnerships, budgets, and governance structures, and skilled at translating strategy into delivery.

You are a collaborative leader who can inspire and support a team, while championing equity, learning, and continuous improvement.

To be considered for this role, you will need:

• Proven experience leading complex programmes or partnerships with accountability for delivery, budget, risk, and reporting.
• A strong commitment to equity, diversity, and inclusion in programme design and delivery.
• Experience managing multi-stakeholder partnerships and collaborative delivery models.
• A solid understanding of how to support and develop small and community-led organisations.
• Excellent people leadership and stakeholder engagement skills.
• Confidence in representing programmes externally and influencing funders or decision-makers.

Experience with test-and-learn approaches, diagnostic tools, or equity-led programme design would be an advantage.

We are hoping for an immediate start for the position or as soon as possible thereafter.

So, if you’re looking to make a meaningful impact as a Programme lead, please apply via the button shown. 

• The deadline for applications is Sunday 7th December at 23:30
• Interviews with shortlisted candidates will be held online on Friday 19th December.

This is a unique opportunity to lead a high-impact voluntary sector charity at the heart of the Bexley community. You’ll be supported by a passionate and dedicated staff team committed to inclusion, collaboration and strengthening the local VCS. If you are a resilient, adaptable and empathetic leader with a strategic mindset and a deep belief in the power of communities, we would love to hear from you.

About the role

As the Chief Executive Officer, you will: 

• Lead strategy, vision, and organisational direction.
• Represent BVSC across local, regional, and national partnerships.
• Ensure governance, compliance, and financial oversight.
• Lead staff and senior leadership team; fostering an inclusive and supportive culture.
• Promote continuous improvement, service quality, and impact.
• Strengthen relationships with statutory partners, funders, VCS organisations, and communities.
  
  About you

We’d love to hear from you if you are:

• Experienced voluntary/public sector leader with strategic, operational, and financial expertise.
• Collaborative, resilient, inclusive, and adaptable.
• Skilled in partnership working, stakeholder engagement, and system leadership.
• Committed to diversity, equity, inclusion, and organisational values.
  
  Why join BVSC?

BVSC is a supportive, friendly team committed to strengthening the voluntary and community sector in Bexley. We offer:

• 25 days annual leave (plus bank holidays).
• An extra day off for your birthday.
• 6% employer pension contribution.
• Flexible working: one day working from home each week, with flexible start and finish times (8am–6pm, core hours 10am–4pm).
• Access to the Blue Light Card.
• Ongoing training and professional development opportunities.
• A positive, inclusive team culture where your ideas are valued.

Inter Mediate is a London-based peacemaking charity supporting confidential negotiations in some of the world’s most challenging conflicts. Now in its second decade of operations, Inter Mediate is seeking a Senior Associate to join our small, specialised team. The post is based in London with frequent travel to South and East Asia.

The Senior Associate will be responsible for working with the relevant Project Directors to support the management and delivery of existing Inter Mediate conflict resolution and dialogue projects, with a geographic focus on South and East Asia. This will crucially entail managing complex logistical arrangements in relation to high level and sensitive meetings and dialogues, engaging with senior interlocutors in a credible and professional way and dealing with sensitive and confidential information with utmost discretion.

• Supporting and implementing Inter Mediate’s existing projects portfolio of peace talks and other high-level peace initiatives;
• Building and managing relationships with senior stakeholders in conflict and peace processes, mainly in South and East Asia;
• Identifying and developing entry points for new projects;
• Monitoring and analysing political developments across areas relevant to Inter Mediate’s work;
• Preparing project proposals and budgets, narrative and financial reporting, and collecting evidence of project impact.

Specific responsibilities:

• Traveling frequently across various project and meeting locations;
• Maintaining relationships with key partners and interlocutors;
• Drafting meeting reports, note verbales, preparatory briefs and memos as required;
• Leading research necessary to deliver projects;
• Preparing programme budgets in consultation with relevant team members and ensuring timely and efficient financial planning and management;
• Managing relationships with key project donors, preparing donor reports and updates in coordination with the Operations Team and identifying and scoping additional funding opportunities and relationships;
• Working with the Projects Director on compiling project progress reports for senior management/trustees’ meetings; and
• Representation of Inter Mediate in external forums where appropriate

Previous applicants to the Projects Manager Asia vacancy need not apply. 

Salary: £38,000 - £42,000
Contract: Permanent, 28–35 hours per week (core hours 10–4)
Location: London office – 2 days per week inc. Wednesday
Closing date: Rolling
Benefits: 25 days holiday, Wellbeing - Employee Assistance Programme,6  ‘flex’ hours to use each month.

We’re excited to be working with Tommy’s, the UK’s leading pregnancy research charity, to recruit a Philanthropy Manager. This is a fantastic opportunity to join a mission-driven organisation at a pivotal time, as they continue to grow their Philanthropy & Partnerships directorate.

You’ll be stepping into a well-established portfolio of engaged major donors and will work closely with the new Director of Philanthropy & Partnerships to grow income and deepen relationships. This role offers the chance to make a real impact in a high-performing, collaborative team that’s already making waves in the sector.

To be successful as the Philanthropy Manager, you will need:

• Proven experience securing £50K gifts from major donors and managing complex relationships.
• Excellent communication and relationship-building skills, with the confidence to engage high-profile individuals.
• A proactive, strategic mindset with the ability to identify and cultivate new donor prospects.

If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2711EI.
 

The Royal British Legion is recruiting for an experienced Supporter Care Manager to lead their supporter care team. This a key role which is responsible for ensuring that every supporter that contacts the organisation receives a positive and memorable experience. TRBL is committed to making sure that all who make contact come away feeling that they’re making a difference.

Based in London this important role will oversee the day to day running of the supporter care function providing operational leadership and guidance to team members and ensuring that high standards are maintained and continuously improved.

Key responsibilities: 

• Manage the in-house supporter care function which includes enquiries, complaint handling, processing and thanking of donations and Gift Aid declarations 

• Support in the development of annual operating plans and budgets, working with key stakeholders to ensure Supporter Care meets the objectives of the Fundraising department 

• Provide day to day line management, including one to ones, tailored personal development plans, mentoring, coaching and shadowing, as appropriate 

• Continually drive efficiency, innovation and quality of processes and services delivered by the team

Experience and Skills 

• Previous experience of management or leadership of supporter care/customer service within the charity or non-profit sector 

• Strong leadership skills with the ability to implement high levels of supporter care and continuously improve standards 

• Experience of dealing with complex customer queries, requests and complaints 

• Experience and knowledge of working with CRM system

Salary: £40,500
Contract: Permanent – Full Time – 35 hrs per week
Location: Hybrid - London office – 1 day pw
Closing date: Wed 19 November
Benefits: 4% pension, cycle to work scheme, shared parental leave, health and wellbeing benefits

We have a great opportunity for a Senior Individual Giving Officer (Mid Value) for an international development charity that works with animals throughout Asia, Africa, and Latin America.

Reporting to the Supporter Development Manager, this role joins at an exciting time, looking to achieve growth, focusing on digital acquisition.  As part of this exciting role, you will develop committed warm cash and regular online giving supporters, increasing their engagement and income prospects.

This role offers the opportunity to create engaging stewardship material and actively encourage the development of donation relationships. Brooke requires a passionate individual who has excellent communication skills, the skill and knowledge to utilise regular giving and donations and who has a particular interest in animal and community welfare.

To be successful as the Individual Giving Officer (Mid Value), you will need:
 

• Experience of using a range of channels, including mail and email, with a strong understanding of optimising and tracking donations
• Experience developing and delivering mid-value giving programmes and activities
• A passion and knowledge of delivering high-quality supporter experience and supporter engagement development.

If you would like to have an informal discussion, please call Heather on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

 

Canterbury Cathedral is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

We are looking to recruit a dynamic and visionary individual to join Canterbury Cathedral as a Governance Officer. Providing strategic leadership of governance across the organisation, ensuring compliance with statutory and regulatory requirements, promoting best practice, and supporting the effective operation of the Board (Chapter) and it's committees.

As a Governance Officer, you will ensure that the organisation operates within the legal, regulatory, and best practice frameworks applicable to the charitable, religious organisations.

Key Responsibilities

• Provide authoritative guidance and advice to Chapter, Committees, SLT and staff members on governance best practice and interpretation of governing documents.
• Act as Clerk to Chapter and our Senior Leadership Team, ensuring agendas are focused, meetings are compliant, and decision-making supports strategic objectives, taking responsibility for communicating these throughout the organisation.
• Lead the development and delivery of the organisations governance strategy, ensuring structures, policies and processes are effective, proportionate, and aligned to the strategic plan and community values.
• Review, develop and maintain governance policies and procedures (e.g. conflict of interest, whistleblowing, risk, delegation of authority), ensuring they are up to date and prepared for audits as required.
• Produce the Cathedrals Annual Governance Statement for approval by Chapter.
• Support recruitment, induction, and training of Chapter and Committee members, fostering an informed and engaged governance community. Oversee systems for board and committee effectiveness reviews including commissioning of external reviews where required.
• Maintain statutory and regulatory compliance: ensure filings with the Charity Commission, Companies House (if relevant), and other regulatory bodies are completed accurately and on time.
• Monitor developments in charity law, regulation, and governance best practices; ensure the organisations governance practices are aligned.
• Check reports for completeness and quality assurance in terms of content and format, and dispatch agenda in accordance with agreed deadlines.

What We're Looking For

• Good understanding of charity governance, legal and regulatory requirements (e.g. Charity Commission, Companies House, relevant legislation).
• Experience in policy drafting and implementation.
• Knowledge of risk management practices.
• Some legal or compliance training or professional qualification.
• Understanding of the requirements of the Charity Commission.
• Ability to collate accurate and relevant performance data.
• Articulate with excellent communication and interpersonal skills.
• Resilient and flexible.
• Ability to influence others to achieve required outcomes.

Please see the full job description and person specification for further details.

Interviews will be taking place on the 16th December 2025 in person at Canterbury Cathedral.

For your application to be considered, you will need to complete the attached application form.

Reports to: Head of Media and PR. 

Direct reports: PR & Media Executive.

Hours: Full time, Monday - Friday, 37.5 hours a week.

Location: Harlow Essex. We offer blended working within this role – with a minimum of two days a week in the office or at key stakeholder meetings externally required.

About the role

This is a pivotal role for an experienced Communications and PR professional to significantly enhance the visibility and understanding of the Motability Foundation's vital work. You will be instrumental in devising and leading our proactive and reactive media work, shaping our narrative, engaging key stakeholders, increasing understanding and ultimately driving greater impact for disabled people across the UK.

This a really exciting time to be joining the Foundation. With our newly launched five-year strategy, our vision is clear - we want to build transport equity for disabled people in the UK so that they can make the journeys they choose. You will manage and lead a programme of work to navigate complex policy landscapes, champion the stories of our beneficiaries, and work to demystify disability and mobility issues for a broad audience.

This role requires a strategic thinker who can not only execute but also advise senior leadership and Trustees on communication best practices and opportunities. The role holder is responsible for continuously developing and leading on all media and PR activities. With a strong news sense, you will help develop and execute forward-thinking PR plans and strategies for the organisation, manage our external profile and raise awareness of the work we do, aligned to our vision, and manage our press office, including building strong relationships with journalists.

If you are a proactive and motivated media and PR individual looking for an exciting new challenge within a friendly, flexible, and supportive team, then this could be the role for you! 

What you will be doing

• Develop and deliver integrated communications and PR strategies that elevate the Foundation's profile and impact.
• Lead proactive media relations, cultivating strong relationships with journalists across national, regional, and specialist media to secure impactful coverage.
• Act as a trusted advisor to senior leadership on all communications matters, providing expert counsel and crisis communications support.
• Oversee the creation of compelling content across all channels, ensuring consistent messaging and brand voice.
• Alongside colleagues in the digital team, drive digital engagement strategies, leveraging social media and digital platforms to complement press work to reach, engage and amplify diverse audiences.
• Monitor and evaluate the effectiveness of PR and communications activities, providing insights and recommendations for continuous improvement.
• Lead all media and press activity. You will manage the day-to-day running of the Motability Foundation press office, providing an efficient service that makes the most of reactive and proactive media opportunities and builds our reputation with the media.
• Scan effectively for breaking news stories relevant to our areas of work, as well as horizon scanning for potential areas of future coverage.
• Working with colleagues in Public Affairs, Policy, Insight and Evaluation and our Transport Solutions Team, take a lead on proactive media activity around our policy, campaigns and research activity.
• Scan for areas of reputational risk and support the Head of Media and PR with preparing for and handling reputational risk.
• Lead on crisis, media enquiries and messaging, implementing the necessary checks and actions to protect the Foundation’s reputation and brand.
• Develop and deliver a briefing and training programme for key spokespeople, developing key messaging and Q&As.
• Manage the press and PR budget.
• Manage the continuous development of our PR & Media Executive using a mixture of external, internal and on the job training.

What will make you great in this role?

You will have a strong track record of securing high profile media coverage, ideally for a national charity dealing in disability, health or social issues. You will have a great news sense and the ability to develop strong relationships with journalists to confidently identify stories and make them work for different media outlets. You will have a flair for writing engaging copy, an eye for detail and an unwavering commitment to meeting deadlines. You can work at pace where needed and identify priorities and manage multiple projects. You will be used to briefing and supporting spokespeople to do media interviews and speaking opportunities.

You will be proactive and a strong team player as this role will need to work closely with colleagues across the communications team and wider organisation. You will be able to take the lead in some areas and lend a hand in others. You will have great people skills and will be comfortable working with people from all walks of life, from your communications colleagues to our case studies to Directors and Board Members.

Your experience

• Proven track record of success in a dedicated PR role, ideally within a charity, public sector, or purpose-driven organisation.
• Demonstrable experience in developing and executing successful media relations strategies, securing high-profile coverage.
• Expertise in crisis communications and issues management, with the ability to respond effectively under pressure.
• Strong understanding of the UK media landscape and established relationships with key journalists.
• Exceptional written and verbal communication skills, with the ability to translate complex information into clear, compelling narratives for diverse audiences.
• Strong understanding in managing and optimising digital communication channels, including social media strategy and content.
• Ability to work autonomously, manage multiple projects, and thrive in a fast-paced environment.
• Experience working with or for disabled people's organisations or charities.
• Understanding of public affairs or policy influencing.
• Experience partnering with and managing external agencies or consultants.
• Experience of line management.

Who are you

You are qualified chef or catering professional who is excited by the prospect of developing training, business partnerships and product development in conjunction with the staff and volunteers at our community garden, kitchen and nursery in Richmond.

About your values and strengths 

You will be someone who:

• Grasps new ideas and opportunities and runs with them
• Has the energy and skills to share their knowledge with others
• Is a powerful advocate for learning and development, particularly for people with learning disabilities
• Will be able to mobilise the skills and resources of staff, volunteers and users of the service to deliver work and the work of the kitchen and its development
• Will see the value of, and maximise the opportunities available to through the work of the community garden, its produce and the resources to be developed from it.
• Is confident in approaching other organisations and individuals to drive business and operational development

What we want you to do

Out "Kitchen at the Stud" project is a new initiative funded in partnership with the Royal Borough of Richmond. The Kitchen is a fully refurbished resource at the heart of our Horticultural Service based in grounds of Hampton Court Palace.

The Community Garden is an extensive horticultural resource and the kitchen project is an integrated part of our developing programme of learning and skills development. The Kitchen Lead will work with the garden team in building the kitchen into both a publicly accessible amenity, a training resource, seasonal cafe available on open days and for targeted group dining in addition to exploring the potential for product lines for public sale.

What you can expect from us

Balance is a specialist provider of community based support and services across SW London to people with learning disabilities and enduring mental health support needs. We are:

• A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
• A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
• An organisation supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

• Entrepreneurial, outward facing, collaborative and embrace the testing of new ideas and initiative.

Additional Benefits of working for us

• A commitment to training and professional development to support internal progression in and beyond the charity.
• Inclusion in and a 3% employers contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
• Access to a range of discount schemes including Blue Light Card
• Access to the charity's employee assistance programme.
• Access to travel card loan, and bike to work scheme.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Fixed Term Contract – 12 months

Hours: 35 per week (Compressed/Reduced hours considered)

Location: Flexible (we offer a high degree of flexibility through our Hybrid Working Policy, but some travel to London is expected)

About the role

As Senior Business Analyst you will help Crisis transform its supporter experience by supporting the delivery of our data workstream enabling our transition to a new Modern Data Platform alongside our migration to Microsoft Dynamics.

About you

To be successful in this role you will have experience of working with data, mapping out data flows and processes. You’ll have working knowledge of data lakes and data warehouses as well as a good understanding of data governance and policies. You’ll have excellent communication skills and able to work with both technical and non-technical stakeholders to fully understand and document requirements. You’ll have the ability to work quickly efficiently and methodically. You’ll be a team player confident in bringing your expertise to the wider project team. Ideally, you’ll have the BCS International Diploma in Business Analysis or a comparable qualification or experience.

You may have experience in; Business Analyst, Senior Business Analyst, Business Data Analyst.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 8 December at 23:59

Interview date and location: Thursday 18 December, online via Microsoft Teams

Interview process: Competency-based Interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094