Content and communications officer jobs

JOB TITLE

Project Manager & Operations Officer,

The BARBARA Alliance (3-4 days/week, Hybrid (1 day per week in person)

The jobholder will provide high quality Project Management and Operational support to the leadership team and Board of Trustees. The role combines organisation, communication, meeting & stakeholder coordination, and digital/social media support to keep projects on time, on budget, and up to agreed quality standards.

The BARBARA Alliance is a public-private initiative engaged by HM Government agencies to develop and implement a delivery plan, through engagement of a broad range of stakeholders, for the Dame Barbara Windsor Dementia Goals Programme.

REPORTS TO

Head of Operations 

LOCATION

Hybrid, with 1-2 days per week in-person attendance in Central London office.

CONTRACT

Fixed term initially for 6 months, 3-4 days per week, hybrid (1 day per week in person) with potential for permanent appointment. subject to funding. 

KEY RESPONSIBILITIES / MAIN DUTIES

Project Management, Planning & Governance

• Provide Project Management support for internal projects by maintaining documentation, tasks list and work progress trackers.
• Use project management tools to input, update, and archive project information.
• Help maintain risk and issue registers on behalf of the leadership team, highlighting and escalating issues where required.
• Ensure quality, compliance, and record-keeping requirements are met by in the preparation of documentation and reports.

Meetings, Events & Board Support

• Assist executive team with preparation for all Board meetings and Board Sub-Committees including management of Minutes and Action logs and Risk Register.
• Assist with the planning and delivery of internal events, workshops, and leadership sessions, by coordinating schedules, preparing agendas, managing logistics, and issuing invites.
• Capture meeting notes, actions, and decisions accurately, and provide clear follow-up information for leadership and project teams.

Communication & Reporting

• Support the preparation of reports, updates, and briefing papers by collating inputs, drafting content, and formatting to a high standard for leadership review.
• Assist with creating presentations, and analyses using Microsoft Office tools, ensuring leadership has professional and well-prepared materials.
• Help coordinate the flow of communication across project teams and stakeholders, ensuring updates are shared in a timely and consistent manner.
• Coordinate with the team to provide social media / digital communication support as needed: draft posts, maintain content calendar, monitor engagement.

QUALIFICATIONS, SKILLS & EXPERIENCE

Essential

• Familiarity with project management tools and methodologies such as Agile, Waterfall, Kanban, PRINCE2, or equivalents; practical experience using PM software (e.g. Asana, Monday, Trello, MS Project) or similar cloud based platforms.
• Relevant background in a project support, coordination, or assistant role where you have managed project workflows, tracked tasks and deliverables, ensured process compliance, maintained risk RAID logs and prepared accurate documentation and records.
• Strong time management and organisational skills with the ability to prioritise tasks, multitask effectively, and manage deadlines in a dynamic, small team environment.
• Project finance and analytical capabilities, including experience with budgeting, managing project costs, preparing financial reports, and using data analysis to monitor project performance and identify risks.
• Excellent written and verbal communication skills with a track record of producing clear, accurate reports, meeting agendas, presentations, and supporting senior stakeholders.
• Comfortable with end-to-end meeting and event organisation, including scheduling, logistics, attendee management, meeting notes and minutes preparation (including using AI meeting notes tools), documentation, and actions follow-up.
• Ability to work both independently and collaboratively, adapting flexibly to changing priorities in a small team setting, with a proactive, self-confident approach and sound judgment.
• Solid proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and cloud based collaboration tools (e.g. Teams, Zoom, Asana).
• A genuine commitment to working within a charitable organisation, supporting the leadership team in making a real impact on dementia treatment and care.

Desirable:

• Experience working in the life-sciences industry or a not-for-profit organisation.
• Experience supporting social media and digital communications (e.g. drafting posts, monitoring engagement, content scheduling).
• Background in event coordination, workshops, or stakeholder engagement activities.
• Awareness of project management methodologies or formal training/certification. 
• Experience liaising with external partners or stakeholders.

Personal Attributes:

• Proactively anticipates needs and can identify potential issues before they escalate, proposing solutions independently and reducing the need for escalation.
• Reliable and trustworthy, able to consistently deliver on commitments with strong sense of ownership and accountability. 
• Meticulous attention to detail, ensures accuracy in work, particularly with documentation and communication, catching errors before external publication.
• Strong interpersonal skills, comfortable with engaging individuals and teams across all organisational levels (leadership, staff, trustees, external partners) with empathy and clarity. Adapts communication style and builds positive working relationships.
• Initiative and resourcefulness, showing willingness to go beyond responsibilities, identify gaps, and take practical action to resolve challenges collaboratively.

WORK PATTERN

• Flexible, between 3-4 days per week.
• Hybrid working, with one to two in-person days per week in Central London.
• Some flexibility may be required for meeting times / deadlines.

HOW TO APPLY

Please submit your CV and a short cover letter, explaining what excites you about this role and why you consider it suitable for you. 

CLOSING DATE

The closing date for receiving applications is 6pm on Wednesday, 19th August 2026.

INTERVIEWS

Interviews will be held in two stages, the first one online and the second in person, from the week commencing 24th August 2026.

Health information officer

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £28,500 – £31,000 depending on experience
Hours: Full time, 37.5 hours per week
Contract: Permanent
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

Kidney disease affects one in ten people in the UK, yet it still doesn't get the attention it deserves. At Kidney Research UK we are determined to change that. In this newly created role, we are looking for a health information officer.

The Role 

• Produce and maintain our information and resources about kidney disease and relevant conditions
• Ensure all content is high-quality, evidence-based, accessible, regularly reviewed and meets the needs of our patients and their families
• Work within our research communications team to ensure production aligns with the PIF TICK standard
• Reach a broad audience across a range of different media
• Partner closely with patients, clinicians, and the marketing and communications department

 What We're Looking For 

• Background in science, educated to degree level in a life sciences subject
• Experience communicating complex topics in an accessible and compelling way
• Excellent copywriting skills

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

How to Apply

Please complete the online application form and submit together with your CV. Closing date: Tuesday 25 August 2026.

Telephone interviews will be held on Thursday 3 September 2026. Interviews will be held in our Peterborough office on Friday 11 September 2026.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

No agencies please.

You may have experience in the following: Health Information Officer, Medical Writer, Health Communications Specialist, Science Communicator, Patient Information Officer, Research Communications Officer, Health Content Writer, Clinical Information Manager, Science Writer, Health Education Officer, Medical Communications, Charity Communications Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-230 008

George Watson’s College wishes to appoint a Senior Philanthropy Officer to lead the school’s individual giving and legacy fundraising initiatives, and support major programmes and campaigns. Develop strong relationships with donors and our alumni community to grow philanthropic income and long-term engagement. 

MAIN RESPONSIBILITIES 

Individual Giving 

• Lead the planning, execution and optimisationof individualgiving efforts.Manage campaign setup, timelines, assets, and donor experience. 

• Monitor performance and analyse results to drive continuous improvement in participation, engagement, and revenue. 

• Collaborate withAdmissions and Marketing,and other internal teams, to source and develop compelling content. 

• Along with theHead of Development, manage a fundraising communications calendarand play a leading role in content creation. 

• Collaborate with theAdmissions and Marketingteam to ensure website content, landing pages, and donation pages support digital giving goals. 

• Execute fundraising strategies in partnership with the Head of Development. Build, segment, code, and deploy emails to support giving campaigns and organisational priorities. 

• Manage a portfolio of donors linked to specific programmes and campaigns. 

Legacies 

• Plan and deliver multi-channel legacy marketing campaigns (print, digital, events) 

• Build andmaintainrelationships with legacy pledgers and prospects 

• Deliver high-quality, sensitive stewardship to recognise andretainlegacy supporters 

• Organise events and communications to engage legacy supporters 

• Produce compelling and sensitive legacy messaging and materials 

Campaign/Programmes 

• Manage and grow the patrons programme, including recruitment, retention, and upgrades 

• Develop a clear donor journey, including benefits, communications, and recognition 

• Monitor performance against income targets and KPIs 

• Work in collaboration with Heads of the Creative Arts programmes tomonitorand administer funds for maximum impact across the arts 

Foundation Places and Enrichment Fund 

• Support impact reporting and administration of discrete aspects of our widening access programmes. 

• Manage application process to the Enrichment Fund, including managing enquiries, disbursements and liaison with Finance. 

• Any other duties related to these programmes as directed by senior staff. 

IDEAL CANDIDATE 

Essential: 

• Relevant degree, professionalqualificationor equivalent professional experience 

• Demonstrable experience in Individual Giving, Direct Marketing or Legacy fundraising, with an annual income return of 6+ figures 

• Proventrack recordof delivering successful multi-channel campaigns 

• Strong understanding of supporter journeys,acquisitionand retention 

• Skilled in data analysis, performancetrackingand forecasting 

• Proficiencywith graphic design tools, experience with Canvawould be an advantage. 

• Demonstrable experience withRaisers Edge, or similar CRMsystem 

• Ability to manage complex projects and programs and deliver to set KPI and timelines 

• Excellent written and verbal communication skills. 

• Experience with content writing, brand voice, and digital fundraising best practices. 

• Ability to build and foster relationships across business functions. 

• Understanding of charity law, GDPR and best practices in fundraising 

• Commitmenttohigh levelof professional standards 

• Genuine appreciation ofGeorge Watson’s College’smission and the ability to communicate it 

Desirable: 

• Fundraising or marketing qualificationsuch as CIOF accreditation or CIM qualifications. 

• Event management experience 

• Experience of working in the education or charity sectors 

• Understanding of theIndependentSchool sector 

Curation Officer (Maternity Cover)
Hours: Full-Time
Contract: Fixed Term Contract (1 Year Maternity Cover)
Salary: £30,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Bristol, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks which are detailed below.

Role Summary

The main function of the curation officer is to support the curation and wider team’s administrative and curatorial needs. The officer manages enquiries and runs team project management and evaluation systems whilst also contributing meaningfully to the production of curation content and associated educational resources, in line with Into Film’s Programming Policy across Into Film’s BFI-funded programme strands (Teaching With Film, Careers and Progression, and Young Creatives) plus additionally funded work and projects as they arise.

Main Responsibilities

• Support the licensing, acquisition and curation of content for Into Film’s platforms, resources and other places as required across Into Film.
• Maintain the Into Film+ pages by proofreading content, uploading film entries and associated resources, sourcing and cropping images for the Into Film website, and ensuring all records are accurate.
• Contribute to the creation and uploading of curation team editorial content including but not limited to writing film/moving image blurbs, blogs, film lists, highlights.
• Support the curation and wider team with administrative tasks including scheduling meetings, taking accurate minutes, managing curation content for Into Film, and undertaking any other tasks required to support the smooth running of the team.
• Adhere to Into Film’s curatorial policy and EEDI principles across the team’s work.
• Research and select film/moving image highlights for use in educational resources and across Into Film programmes.
• Respond directly to requests for film recommendations both externally and internally.
• Assist with the development, research and writing of supporting materials and resources.
• Contribute to Into Film’s objectives by viewing films and other moving image, attending screenings and festivals as required, provide curatorial feedback to Into Film teams.
• Provide curatorial advice and guidance around key dates in the Into Film calendar including but not limited to Black History Month, Anti-bullying Week, World Book Day, Safer Internet Day, Mental Health Awareness Week, and Pride Month.

General Responsibilities

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.
• Any other reasonable duties assigned by Into Film.

Person Specification

Minimum Requirements:

• A broad knowledge of film, including British, Independent, Specialised and Heritage film.
• Experience of writing about film, ideally for 5–18-year-olds and educators.
• Awareness of the role of curation in supporting UK schools, including an understanding of why EEDI principles are essential to this work.
• An excellent eye for detail and experience of managing databases, content management systems and general administration tasks
• An understanding of the educational value of film/moving image and the ability to communicate this to educators, young people, the film industry and the Into Film team.
• A love and knowledge of film.

Desirable:

• At least one year of working in a film exhibition environment.
• Awareness of the complexities around acquisition and licencing and a willingness to learn more.
• Familiarity with the Microsoft Office suite.

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 5:19pm, Thursday 20th August 2026 (BST)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Job Description

Join our team as an Editorial Assistant on a fixed-term maternity cover contract, helping us to support teachers, champion great teaching and raise the status of the profession by supporting the publication of our peer-reviewed journal.

Job Title - Editorial Assistant

Reports To - Content Editor 

Salary - £27,000 (FTE)

Contract - Part-time, fixed term until Friday 30 July 2027 (with the potential to extend)

Hours - 21 hours per week (0.6 FTE) 

Benefits - Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here. 

Based - Hybrid / Remote. We have a central London office but our team work from across the country and we are happy to support remote or office-based working (with hybrid options). 

Start date - Ideally Tuesday 1 September but subject to any notice period

Deadline and interview - Applications close on Friday 21 August 2026 but we will be reviewing applications and interviewing on a rolling basis so we encourage you to apply early. We will interview as soon as a suitable candidate is identified and therefore may close the role early.

Interviews will consist of a task and competency-based interview. 

Application - Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board of Trustees with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession. 

The Opportunity

Our publications and online learning resources support teachers to make a difference to the lives of millions of children across the country. Our peer-reviewed practitioner journal is used by teachers and educators to develop their evidence-informed practice.

We are recruiting within the content and publishing team to welcome an Editorial Assistant who believes in our mission to support the work we do. 

Over the coming months, the Editorial Assistant will keep the journal's peer review cycle on track, provide high-quality support to authors and reviewers and contribute to wider publishing activity across the Chartered College.

This would be an ideal opportunity for a highly organised, detail-oriented person with an interest in publishing and education. You will:

• take ownership of the peer review administration process, from sourcing reviewers to tracking deadlines and formatting reports
• work collaboratively with colleagues across the team, providing excellent customer service to authors and reviewers
• help to keep the professional membership organisation's publications running to a high standard at an exciting time for the College.

Peer Review Administration 

Most of your time will be spent supporting the peer review process for our practitioner journal. This includes researching and identifying suitable reviewers, matching them to article abstracts and manuscripts, and coordinating the allocation of two reviewers per article. You will send articles out to reviewers with the relevant guidelines, track response deadlines, and follow up as needed. Once reviews are received, you will format the reports to a consistent standard and save them to the shared Google Drive. We currently organise our workflow around Asana and Google Drive, and you'll work closely with the Content Editor to keep the review cycle on track. You will need to be someone who can manage several articles at different stages simultaneously and take pride in keeping things well-organised and on time.

Author support and proofreading 

You will spend some of your time on proofreading and editorial tasks, including marking up corrections on PDFs and supporting the Content Editor with copy amendments during the production process. You will also act as a first point of contact for authors, providing clear and friendly communication to support them through the publication process – from submission through to final publication. You will be expected to respond to author queries professionally and promptly, escalating where needed, and to help maintain a positive experience for contributors to the journal.

Wider publishing support 

You will spend some of your time supporting wider publishing activity across the College, including uploading and updating content on WordPress and carrying out other publishing-related tasks as and when required. Beyond your core responsibilities, you will also participate in team meetings and be encouraged to take part in professional learning activities and training to maintain and develop your knowledge and skills.

About You

Editorial support for us means keeping our peer review process running efficiently and providing a positive, professional experience for the authors and reviewers who contribute to our journal.

You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply. We're looking for someone who is motivated by our vision and is passionate about publishing and supporting the work of teachers. Systems you would be using include Asana, Google Drive, WordPress and Adobe Acrobat (or equivalent PDF editing tools).

Skills and experience: 

• Excellent written and oral communication skills, with a confident, professional email manner
• Strong organisational skills with experience of managing multiple tasks and deadlines
• Experience of delivering high-quality customer service to a range of external stakeholders
• Experience of, or interest in, proofreading and copyediting
• Experience of, or interest in, working in a publishing, editorial or academic environment
• Confidence using Google Drive and online content management systems (e.g. WordPress)
• An interest in the education sector and the support and development of teachers

As well as technical requirements, we are looking for people who: 

• Believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change.
• Communicate clearly and effectively, understanding the importance of conveying complex ideas in an easy to understand way and respecting the work schedules and patterns of colleagues.
• Learning and feedback oriented and keen to develop their skillset.
•  Are committed to equality and diversity, demonstrating these through their work and daily interactions with colleagues, members and other stakeholders.

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• All interviews are conducted via Zoom and camera use is optional.

If you require any adjustments in order to proceed with an application please make a request.

For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Location: Bristol office, hybrid (minimum two days a week in the office)

Salary: £38,456 per year (Band F)

Job Type: Full-time (37.5 hours a week), fixed term for 12 months with the possibility of extension

The role:

Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay warm. Thousands more struggle with cold homes and unaffordable bills without ever knowing that free, expert advice is available. This role exists to change that.

As Marketing Manager, you will grow awareness of, and referrals to, CSE's energy advice services across both B2B and B2C audiences. You will build relationships with the professionals and community organisations best placed to refer people to us and develop campaigns that reach householders directly.

You will own a sustained marketing plan, produce high-quality materials and measure your impact. Reporting to the Head of Communications, you will work closely with colleagues across Communications and our Household Energy Services team. It is a creative, fast-moving environment where good ideas get acted on.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Develop and maintain a sustained, practical marketing plan for CSE's advice services, covering referrer engagement (B2B) and direct-to-public activity (B2C).
• Work with Household Energy Services project managers to set clear objectives and targets, and report on performance.
• Research and map the professional referrer landscape, identifying the right intermediaries for each project area.
• Build and maintain a segmented referrer database and lead a proactive outreach programme, re-engaging lapsed partners.
• Develop messaging and materials that help referrers understand our advice services and promote them confidently to their clients.
• Deliver public-facing campaigns across print, community and digital channels, including activity reaching people who are digitally excluded.
• Work with the Digital Communications Manager on project-specific digital activity, including Google Ads, website content and email campaigns.
• Produce print-ready materials independently in Canva or Adobe Creative Suite, in line with CSE's brand and co-branding guidelines.
• Own marketing measurement for the advice services, using data to inform decisions and make the case for investment.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Three to five years' experience in a marketing role, with responsibility for planning and delivering campaigns or marketing programmes.
• Experience of marketing to two distinct audiences: professional intermediaries (B2B) and members of the public (B2C).
• Experience of building and managing relationships with external organisations or referral networks.
• Experience of producing print-ready materials independently in Canva and/or Adobe Creative Suite, working to brand and style guidelines.
• A strong communicator, able to turn complex information into clear, accessible content for non-specialist audiences.
• Analytical – able to interpret data, identify what is working and make evidence-based recommendations.
• Organised and self-directed, able to manage a varied workload across projects with minimal supervision.
• Able to manage a marketing budget, track spend and demonstrate value for money.
• Proactive and self-motivated, with genuine empathy for CSE's mission and the communities we support.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Company pension scheme with 8% employer and 6% employee contributions
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with working hours and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email address (found in candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.

Job Title: Programme Officer 
Location: Gilwell Park or Home-based
Contract: Fixed until 31st March 2027
Hours: 35 hours per week
Salary: Gilwell Park (with Hybrid Working): £34,428.00 (Band E Level 3, incl. OLW) , Home-based: £32,668.00 (Band E Level 3) - In-person Programme team meetings every two month.

About the Role

Join Scouts at an exciting time as we shape the future of our programme for over half a million young people aged 4–24. As part of a creative and collaborative team, you'll work alongside volunteers and young people to design inclusive, engaging and practical programme experiences that help develop skills for life.

Drawing on your expertise in youth work and programme design, you'll help create activities, badges and resources that are relevant, accessible and fun, while ensuring volunteers feel confident delivering them. You'll collaborate across teams, using insight, learning and over 100 years of Scouting experience to continuously improve what we offer.

Beyond programme development, you'll play a key role in piloting new ideas, supporting national tools and processes, securing external funding, and embedding high-quality learning and evaluation. If you're passionate about creating meaningful experiences for young people and thrive in an innovative, supportive environment, we'd love to hear from you.

In this role, you'll:

• Co-design and deliver engaging programme content and resources
• Design and deliver content, workshops, and events to build volunteer knowledge and confidence in programme delivery

What We’re Looking For

You're someone who can:

• Ability to co-create and write non-formal learning activities tailored to diverse young people.
• Strong communication and influencing skills
• Ability to provide solutions to complex delivery challenges with empathy and clarity

Why Join Scouts?

• Play a pivotal role in shaping the future of youth development.
• Be part of a supportive, values-driven team.
• Help young people across the UK grow, lead, and thrive.

Benefits include:

• 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas

• Flexible working hours

• Double-matched pension up to 10% of gross salary

• Generous family leave and support as a family-friendly employer

• Access to our Learning & Development hub for ongoing training

• Recognition as Charity of the Year (Charity Times Awards 2022)

For a full list of our benefits, click .

Closing date for applications: 11:59 pm on Wednesday 19th August 2026.

Interviews will be held via Teams W/C 31st August 2026

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Job Title: Grant-making Officer

Salary: £30,000–34,000

Hours: Full-time (40 hours/week) or Part-time (min 24 hours/week) 

Location: Central London / Hybrid (1-2 days in office per week)

Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.

Benefits:

• 5% employer pension contributions,
• £600 per year mental wellbeing support, 
• Enhanced parental leave (4 months full pay + 2 months at 50%)
• Annual allowance for professional development and training

About Us

GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.

Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.

GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.

Our grant-making process follows a rigorous framework of consultation, due diligence, and vetting. It is overseen by our Grant-Making Advisory Panel, composed of LGBTQI activists from the Global South, and governed by our Board of Trustees.

In just seven years, we have provided over £5 million in new funding, supporting more than 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.

Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.

About the Role

As Grant-Making Officer, you will support the delivery of GiveOut's grant-making programme, helping ensure that funding reaches LGBTQI activist organisations efficiently, responsibly and in line with GiveOut's values and grant-making policies.

Reporting to the Grant-Making Manager, you will coordinate key aspects of the grant-making cycle, support grant partners throughout the grant lifecycle, and help maintain the systems, processes and relationships that underpin GiveOut's grant-making programme.

Bringing a passion for international LGBTQI human rights, you will build meaningful relationships with LGBTQI activists and organisations across the globe while developing your expertise in international grant-making.

Key Responsibilities

Grant-Making Programme Delivery

• Support the delivery of GiveOut's annual grant-making programme and grant portfolio.

• Coordinate the annual grant-making cycle, ensuring documentation, timelines and communications are delivered on time.

• Prepare due diligence assessments, grant agreements and other grant documentation for review by the Grant-Making Manager.

• Maintain accurate and up-to-date grants management records. 

Grant Partner Relationships

• Build and maintain positive, responsive relationships with grant partners.

• Coordinate grant partner visits and engagement activities, including developing itineraries, supporting travel arrangements and coordinating logistics with colleagues and grant partners.

• Support the Grant-Making Manager in coordinating in-kind consultancy and pro bono support opportunities between grant partners and GiveOut's corporate and legal partners. 

Monitoring, Reporting, Evaluation & Learning

• Coordinate the collection of narrative and financial reports from grant partners.

• Maintain accurate monitoring and reporting records across the grant portfolio.

• Support the Grant-Making Manager and Senior Communications Officer to capture grant partner updates, impact, learning and evidence for organisational learning, external communications, and donor reporting.

Sector Expertise & Representation

• Maintain an up-to-date understanding of developments in global LGBTQI movements and international human rights.

• Share relevant sector insights with colleagues to inform GiveOut's work.

• Represent GiveOut at meetings and events where appropriate.

What Success Looks Like

• Positive, trusting relationships with grant partners built on transparency and respect.

• Smooth delivery of grant-making cycles, with all processes completed on time and to a high standard.

• Grant partner reporting, impact and learning are captured accurately and shared to support organisational learning and donor communications.

• Accurate, up-to-date grant records and documentation maintained across the grant portfolio.

Essential Skills and Experience

• Experience in grant-making, grant administration, programme coordination, or a related field (e.g. international development, social impact, research or NGO administration).

• Demonstrated commitment to or connection with the LGBTQI community.

• Strong interpersonal and communication skills, with the ability to build relationships across cultures.

• Excellent organisational and project management skills, with attention to detail and the ability to manage multiple tasks.

• A proactive approach, with the ability to work independently, manage competing priorities and take ownership of tasks. 

• A collaborative team player who actively contributes to a positive, inclusive, and high-performing organisational culture, aligned with GiveOut’s vision and values.

Desirable Skills and Experience

• Awareness of global LGBTQI movements and international human rights.

• Understanding of grant-making theory, processes, and best practices.

• Experience with grants management databases and tools.

• Experience collaborating with communications teams to develop impact stories, case studies, articles, or digital content. 

• Experience collecting or coordinating monitoring and reporting information for grant-funded programmes.

• Working proficiency in a second language (French, Spanish, Arabic, Swahili, ect.) 

• Undergraduate degree or equivalent qualification in a relevant field.

• Familiarity with Google Workspace tools (e.g., Docs, Sheets, Drive).

Why Join Us?

At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.

Application Process

To apply, please submit a CV and one-page, tailored cover letter through ChariityJob. The cover letter should clearly demonstrate how your skills, experience, and qualifications align with the key responsibility areas outlined above. GiveOut is an equal opportunities employer. 

Location: Hybrid working between the Aldgate, London office and home

Contract:  9-month fixed term contract

We are delighted to be a participating charity in the exciting, one-off, TCS London Marathon 2027 Double, meaning we’ll have large teams on both the Saturday and Sunday of the event weekend.  We’re looking for a motivated Sporting + Events Assistant to help us deliver an exceptional experience for our supporters.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will support the Sporting + Event Officer and Manager to deliver the London Marathon, as well as playing a fundamental role in stewarding our runners. You will help manage our London Marathon inbox, support fundraisers on the phone, help to provide content in our communications and social media posts, review and manage applications and support logistics.

You will have excellent communication skills and ideally some experience of charity fundraising or a desire to learn more about it. You will be organised, a strong verbal and written communicator with the ability to empathise and adapt tones. You will interact with colleagues at all levels across the organisation and have a great opportunity to develop your event fundraising skillset.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days (pro rata) annual leave plus bank holidays, membership of a health cash plan, employee assistance programme and pension scheme. This is a fantastic opportunity to join an ambitious team at a pivotal time, helping to deliver our largest fundraising event while supporting the continued growth of our Sporting + Events portfolio.

Applications will be reviewed on a rolling basis, so we encourage you to submit your application at the earliest opportunity to ensure consideration.

About Us

We are an environmental charity with science at our heart. We help people to take action to protect the nature around them; by connecting them with it and giving them the tools they need to do so. We passionately believe in citizen science and are leaders in it. Our current focus areas include helping to create nature-friendly urban spaces, growing the impact of internationally known citizen science programmes such as Freshwater Watch, developing early career scientists and sharing learning internationally, and working with partners to advance the science, tools and thinking behind citizen science.

Role purpose:

To drive the growth of income from businesses, local authorities and public sector funders by identifying, developing and securing strategic partnerships. The role will build high-value relationships, generate new funding opportunities, and lead the development of compelling proposals, working closely with colleagues across Earthwatch to convert opportunities into longterm partnerships and sustainable income. This role will focus on building connections and opening doors, working closely with the Director to convert opportunities into funding to meet organisational targets.

Key deliverables:

Partnership Management and Development

• Lead on building and maintaining positive relationships with existing contacts in businesses, local authorities, and other partners in line with organisational priorities.
• Carry out excellent stewardship and management of partnerships, overseeing delivery plans, strategic activities and routine partnership activities.
• Lead all aspects of the partnership development process, including prospect research, proposal development and pitching, ensuring a seamless pathway from opportunity identification to funding secured.
• Cultivate relationships with other charitable organisations to expand Earthwatch’s network of partners and collaborate on joint environmental initiatives.

Proposal Writing and Project Development

• Lead the preparation of compelling funding proposals, tailored to meet the specific interests and priorities of potential partners.
• Ensure proposals are timely, impactful, and demonstrate clear outcomes.
• Work closely with the Finance team to develop accurate project budgets, ensuring all proposals are cost-effective and financially viable.
• Manage a portfolio of prospects and funding opportunities, contributing to agreed annual income targets. 

Sector Awareness and Marketing

• Monitor plans and strategies from businesses, local authorities and government bodies with a view to spotting opportunities for partnership working.
• Collaborate with the Communications teams to create high-quality marketing materials that support partner engagement and public relations.
• Represent Earthwatch at partner and networking events. 

Monitoring and Reporting

• Oversee the end-to-end grant management process, including timely submission of progress reports and financial narratives to ensure full compliance with donor requirements.
• Maintain a comprehensive reporting process via the CRM, providing accurate income generation updates, dashboards, and pipeline forecasts.
• Monitor environmental and sustainability issues in the media including emerging policies, trends and the performance of organisations with whom we have relationships. 

Collaboration and Team Support:

• Work closely with colleagues across the organisation, particularly the Income Generation, Programmes, Communications, and Finance teams, to ensure that funding proposals and reports are aligned with Earthwatch’s programs and objectives. 

In undertaking these roles, the postholder should also have regard to:

• Acting as an ambassador for the work, vision and values of Earthwatch Europe.
• Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.
• Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.
• Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.
• Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the postholder’s line manager.

Please see the full job description attached.

Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications. 

Earthwatch is committed to making any adjustments we can for short-listed candidates, to facilitate participation in our interview process. Only shortlisted candidates will be contacted.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Job purpose

To grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.

Hours - Full-time (35 hours per week, Monday to Friday, 9am-5pm), with occasional evening and weekend working expected to meet the needs of the charity. Four days per week considered for the right candidate.

Location - Hybrid, home-based with regular travel to Gateshead and nationally

Key responsibilities

Income generation and business development

•Identify and develop opportunities to secure commissioned services and contracts with local authorities, NHS bodies, family hubs, children’s services, early help teams and voluntary sector organisations

•Lead on the sale of NEYDL’s training products to professional audiences nationally, managing the full sales cycle from prospecting to close

•Where relevant to other business development activity, make professionals aware of DigiDAD as a free resource and refer interested contacts to the DigiDAD Engagement Officer for onboarding and follow-up 

•Develop and maintain a BD pipeline, setting annual targets in conjunction with the CEO and reporting progress to the board

•Identify new markets, audiences and partnership opportunities and make evidence-based recommendations to the CEO on where to focus BD effort.

Proposals, tenders and bids

•Lead on the development of proposals, tenders and commissioned service bids, working closely with the CEO and programme team to develop compelling cases

•Maintain awareness of relevant commissioning frameworks, procurement processes and funding opportunities that align with NEYDL’s offer

•Ensure all proposals and tenders accurately reflect NEYDL’s costs and margins and are consistent with the organisation’s financial requirements

Relationships and profile

•Build and manage relationships with commissioners, buyers, strategic partners and sector networks nationally

•Represent NEYDL at sector events, conferences and networks, raising our profile with the professional audiences we want to reach

•Work collaboratively with the DigiDAD Programme Manager to align BD activity with the growth of the DigiDAD platform

•Support the launch and positioning of NEYDL’s new national brand, contributing to marketing and communications activity that supports commercial growth

Organisational leadership and management

•Contribute to organisational strategy and annual planning as a member of the senior management team

•Report on BD performance and progress against targets to the CEO and board

•Work closely with the DigiDAD Engagement Officer (managed by the DigiDAD Programme Manager) to ensure a joined-up approach to professional audience engagement

•Comply with all NEYDL policies and procedures including safeguarding, data protection and equality, diversity and inclusion

Key relationships

•Chief Executive Officer: line manager and strategic lead

•DigiDAD Programme Manager: close working relationship on professional audience growth and platform promotion

•DigiDAD Engagement Officer: referral coordination on professional engagement and DigiDAD growth 

•Programme Managers and frontline team: to inform BD activity and support proposal development

•External: commissioners, local authority leads, NHS contacts, training buyers, sector networks

Targets 

Year 1 milestones 

The following milestones have been agreed with our primary Year 1 funder and represent the BDM's near-term priorities:

By six months:

• Approaches made to at least 25 contacts, including commissioners in all Family Hub areas in the North East and warm VCSE collaborators

By twelve months:

• Marketing and outreach completed with at least 100 contacts (warm and cold)
• Training delivered at least 10 times
• Indicative conversion targets achieved: approximately 3% of cold contacts and 25% of warm contacts progressing to a training booking (these are assumptions to be tested and refined through year one)
• Evaluation and review of year one learning completed; year two targets developed

Longer-term targets (to April 2029)

The following targets relate to the areas of work this role will contribute to, alongside the DigiDAD Programme Manager and wider team:

• Professionals trained through NEYDL's training products: 50 by April 2027; 350 annually by April 2029
• New professional DigiDAD registrations: 750 by April 2027; 1,400 annually by April 2029
• New young dad DigiDAD registrations: 510 by April 2027; 1,000 annually by April 2029

The Business Development Manager will play a central role in building the relationships and income pipeline that drives the training targets. DigiDAD registration growth is led by the DigiDAD Engagement Officer and wider team, with the Business Development Manager contributing through referrals identified in the course of other work.

Alongside these targets, NEYDL currently holds commissioned service contracts with several local authorities: Durham, Middlesbrough, Sunderland, Gateshead. A key priority for the Business Development Manager will be to maintain and strengthen these relationships, ensuring contracts are renewed and the value of our work to each commissioner is clearly evidenced. Beyond existing contracts, we are keen to secure commissioned funding in areas of the North East where we currently have limited or no presence.

About the Foundation

STEPS Rehabilitation Foundation is a charitable foundation based in Sheffield, providing grants to people aged 16 and over following life-changing injuries and illnesses, enabling access to essential equipment, adaptations and support.

The Foundation supports individuals living within the designated grant area shown above.

Our Values

Compassion, empowerment and integrity are at the heart of our Foundation. We are dedicated to helping individuals rebuild their lives after life-changing injuries, who have no other funding options available to them.

Role Overview

The Chief Executive Officer will be responsible for the day-to-day operations of the Foundation and will report directly to the Chair and the Board of Trustees. The CEO will lead on planning and delivering fundraising, events, marketing, grant processes and future team development.

Marketing, graphic design and financial management support are available from within the STEPS team.

This is a remote working role, though applicants must be a commutable distance from Sheffield and happy to travel in and around the designated grant area when required.

Key Responsibilities

• Develop and drive a compelling fundraising and income generation strategy, including exploring novel and commercial routes where appropriate.
• Be the public face and voice of the charity, ensuring messaging is on brand at all times, and securing appropriate media and other opportunities for publicity and raising awareness.
• Work with and listen to individuals and families who are beneficiaries of the Foundation, communicating their needs with clarity and credibility to funders and potential funders and donors.
• Establish a donor stewardship journey and ensure practice follows to meet donor needs.
• Develop and deliver fundraising methods, including but not limited to events, grants, legacies, regular giving and other appropriate methods of fundraising.
• Develop and deliver a social media and marketing plan.
• Develop and propose budgets, presenting to the Board for approval.
• Ensure any grants received are properly reported on and accounted for.
• Ensure data is collected in a way that is legally compliant and allows for impact reporting to funders and wider audiences.
• Work with the Trustees to ensure the Foundation is operating according to its Articles of Association and can demonstrate legal and regulatory compliance.
• Ensure the code of governance is embedded in all practice and seek to be compliant with the Fundraising Regulator.

Person Specification

Essential

• Able to work independently and show strong autonomy and accountability.
• Is a self-starter and can work independently.
• Fundraising experience.
• Marketing and social media skills, to include content creation and delivery for digital platforms.
• Budget setting and management experience.
• Excellent communication and organisational skills.
• A strong track record of revenue generation, fundraising and building sustainable income.
• Strategic leadership, with the ability to contribute to strategic planning.
• Confidence in representing the Foundation externally.
• Experience of public speaking and partnership building.
• Able to work flexibly to meet the needs of the Foundation, with regular travel and in-person presence at events and meetings across the designated grant area, and from time to time further afield in the UK.

Desirable

• Evidence of leadership experience in the charity sector, ideally within a senior fundraising capacity.
• Experience of, directly or indirectly, working within the medico-legal sector.
• Event experience.

The Opportunity

This is a CEO role with scope to shape the next five years. You will work with a committed Board of Trustees and have the opportunity to develop a team. If you are motivated by growth, visibility and making a meaningful difference to the lives of those affected by life-changing injury or illness, you will find this a wonderful opportunity.

Role available for immediate start, depending on the successful candidate's notice period.

STEPS Rehabilitation Foundation is committed to equality of opportunity and welcomes applications from all suitably qualified candidates, regardless of background.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets.

This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation.

We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best.

Key responsibilities:

1. Website Ownership & Performance Management

• Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites.

• Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests

• Ensure both platforms—particularly the highly visible, national School Food Project website—maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny.

• Take end-to-end ownership of web analytics and data integrity—from configuring custom event tracking to reporting on performance—utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights.

• Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings.

• Lead content and platform feature reviews through a risk mitigation lens—ensuring strict compliance with safeguarding, privacy, and coalition guidelines—while running targeted A/B tests to optimize user experience.

• Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources.

• Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches.

2. Agency & Supplier Management

• Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery.

• Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets.

• Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments.

3. Team Leadership & Collaboration

• Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads).

• Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts.

• Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning .

4. Data, CRM & Systems Integration

• Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems.

• Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies.

• Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact.

Essential Skills and Experience

• Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms—ideally at a Manager level within a charity, agency, or fast-paced setting.

• Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers).

• Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers.

• Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget.

• People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment.

• Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements.

• Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships.

• Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food.

Desirable Skills and Experience

• Familiarity with online community/forum moderation and user engagement strategies.

• Prior experience working within the wider charity sector.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

First Interview will take place the w/c 14th September

Job role:

The Digital Engagement Lead will play a pivotal role in shaping how people discover, experience and connect with Ronald McDonald House UK.

Working closely with the Head of Brand, Communications and Digital Engagement, you'll lead the development and delivery of an audience-led digital engagement strategy that helps us reach more people, build stronger relationships and create meaningful opportunities for support. You'll bring together social media, email, website content and user experience, paid social media and analytics into a clear, joined-up approach that delivers measurable results.

This is a role for someone who can see the bigger picture whilst remaining close enough to the detail to make things happen. You'll lead and develop a talented digital team, set clear direction and priorities, and create an environment where people feel supported to do their best work. At the same time, you'll work across the organisation to build understanding, confidence and enthusiasm around digital engagement, helping colleagues see how it can support their goals and strengthen our impact.

You'll also play an important role in strengthening the foundations that underpin our digital performance, from supporter journeys and content strategy to analytics, testing and optimisation. Through thoughtful leadership, strong collaboration and a focus on continuous improvement, you'll help ensure our digital channels work harder for the charity and ultimately help us support more families when they need us most.

Key Responsibilities:

Operational leadership and team development

• Provide clear leadership across the Digital Engagement function.
• Line manage the Digital Marketing Manager, Social Media Officer and Website Content & UX Officer.
• Set clear objectives, coach through regular one-to-ones and support professional development.
• Build a collaborative, high trust culture that values inclusion, curiosity and accountability.
• Ensure the team has clear backlogs, roadmaps and ways of working that keep delivery smooth and focused.

Digital strategic approach and planning

• Shape and deliver an integrated, audience-led digital engagement strategy.
• Define the strategic role of each channel for priority audiences, with objectives, KPIs and success metrics.
• Set channel-specific plans across paid social, organic social, content creators engagement, email, paid search and website content/UX.
• Lead annual and quarterly planning, translating organisational goals into clear digital roadmaps with budgets, testing agendas and resourcing.
• Monitor sector, platform and audience trends, advising on where to pivot, invest or pause.
• Guide the Digital Engagement team to deliver effective programmes with clear targeting, creative variants and measurable outcomes.

Digital Marketing ownership

• Oversee a balanced mix of paid, organic and earned activity, ensuring they work together to drive reach, community and conversion.
• Set standards for community management, social listening, risk protocols and out of hours response where required.
• Define our approach to engaging content creators.
• Strengthen the organisation’s approach to paid social, building capability, confidence and performance.
• Set the strategic approach for paid social campaigns, with a clear pathway towards delivering a high‑quality, scalable campaign in Q4.
• Oversee paid search and Google Ad Grant activity, ensuring compliance, relevance and strong conversion tracking.

Email and supporter journeys

• Oversee performance and growth across paid and owned channels.
• Lead the development of a clear email strategy, starting with strong foundations for best‑practice journeys
• Oversee the design and implementation of core email journeys
• Ensure email activity is insight‑led, tested and aligned with wider supporter journeys across channels
• Maintain a practical test plan covering audiences, messaging, creative and landing experiences.

Website content and user experience

• Lead the long term development of the charity’s website.
• Set the content and UX strategy with audience needs at the centre, ensuring information is findable, inclusive and persuasive.
• Oversee page governance, templates and information architecture to support both storytelling and conversion.
• Prioritise UX improvements using evidence from analytics, user feedback and best practice.
• Ensure the site reflects our brand voice and values, with accessible content and clear journeys.

Innovation, creative approach, testing and optimisation

• Embed a culture of smart experimentation and continuous improvement.
• Champion creative exploration across formats, storytelling and interaction design, while setting clear hypotheses and guardrails.
• Maintain a cross-channel testing backlog, with transparent prioritisation, timelines and owners.
• Ensure rigorous measurement: define success criteria, document results, share learning and scale winning variants.
• Encourage responsible adoption of new features and tools where they solve real audience problems.

Data, tracking and reporting

• Ensure decisions are grounded in accurate data and meaningful insight.
• Set the strategic direction for digital analytics and performance measurement.
• Oversee GA4 tracking, analytics and reporting frameworks across channels and key journeys, working with external agencies or specialists to establish robust reporting foundations
• Commission accessible dashboards and provide narrative context so stakeholders understand performance and next actions.
• Promote outcome-focused reporting that complements top of funnel/brand metrics.

Stakeholder and partner collaboration (internal and external, including suppliers)

• Lead strong, respectful collaboration that gets the best from people and partners.
• Partner with fundraising, family services, brand, and data & insight teams to shape clear briefs and deliver impactful digital work.
• Manage agencies, creators, platform reps and technical suppliers: set scopes, deliverables, timelines and KPIs, and review performance against objectives.
• Ensure all external output meets brand, accessibility, safeguarding and data protection standards.
• Build constructive relationships with senior stakeholders, presenting insights and recommendations with clarity.

Budget and resource accountability

• Hold responsibility for digital engagement budgets and resourcing.
• Oversee budget planning, forecasting and in‑flight reallocation to maximise value.
• Track spend, approve invoices and maintain strong financial governance.
• Assess capacity and recommend when to use external support, with clear cost–benefit rationale.

Person Specification:

Knowledge and Experience:

• Significant experience leading audience-led digital channels across paid, organic social, email and web within a charity.
• Demonstrable experience of leading digital engagement change projects
• Proven track record developing channel-specific strategies and roadmaps that drive growth, engagement and conversion.
• Experience setting digital strategy and direction while remaining close to delivery
• Experience leading and line managing digital teams through change and nurturing inclusive, high-performing cultures.
• Strong understanding of analytics, tracking and outcome-focused reporting (e.g. GA4, tagging, data governance).
• Experience commissioning and managing agencies, creators and technical suppliers.
• Comprehensive understanding of accessibility, safeguarding and ethical digital practice.
• Desirable: experience with influencer governance, CRM-integrated journeys, or major website and IA projects.

Skills and Abilities:

• Credible, collaborative leader who can inspire confidence and momentum during change.
• Strategic thinker who can translate long‑term ambition and distil insight into clear plans and practical delivery.
• Skilled communicator who simplifies complexity and brings colleagues and partners with them.
• Confident decision‑maker, comfortable balancing creativity with risk and feasibility.
• Strong analytical skills with a disciplined test-and-learn mindset.
• Inclusive leader who sets high standards while keeping momentum and morale strong.
• Comfortable presenting to senior stakeholders and translating data into action.
• Creative problem solver who spots opportunities and moves at pace with care.
• Calm and resilient under pressure