Contract manager jobs in london
This is an exciting time to join us on our mission as we implement our new international engagement strategy. As our International Engagement Officer you will elevate our influence on the global stage. This is a new and important role for our charity. You will work with our senior team to drive international engagement with policymakers, parliamentarians, international organisations, and strategic partners. Your work will help us to position babies – and the first 1001 days – at the heart of global policy agendas.
You will be responsible for engaging and coordinating the relationships between our senior team and leaders around the world. You will keep abreast of policy developments in our target international countries and facilitate our international advocacy efforts. With support and supervision from the Director of Research and Grants and our Chair of Trustees, you will support the development of partnerships that extend our reach and deepen our impact. Through this work you will help us to bring the voice of babies to partners around the world.
The first round of interviews will take place on 18 July.
The client requests no contact from agencies or media sales.
Salary: Band 2 with a range of £27,550 to £29,617 per annum (depending on experience)
Contract: Permanent
Hours: Full time 37.5 hours per week
Start: As soon as possible
Closing date: 10th July
The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c50 staff), that uses accurate data to help improve the quality of critical care through audit, research and education, conducted with and in the interests of patients and those who care for them.
About the role
We are seeking to appoint an enthusiastic Administrator to join our Finance team. This is a varied role with an emphasis on generating invoices/credit notes and uploading data to portals. The successful candidate will be conscientious and well organised with excellent attention to detail and problem-solving skills.
In this role you will:
• Lead on processing supplier invoices including the request of purchase orders.
• Lead on credit control including sending reminders on outstanding accounts to support the ICNARC cash flow and working capital.
• Create supplier and customer accounts in the accounting system following laid down policy and procedure, minimising the risk of fraud.
• Lead on preparation of monthly aged creditors report reconciling it to supplier and balance sheet related accounts.
• Lead on coding supplier invoices to correct ledger account in the accounting system for accurate management reporting.
• Prepare and process BACS payment runs on a regular and prompt basis to protect ICNARC's credit rating.
• Process supplier payments and reconcile their accounts including monthly Barclaycard.
• Match supplier payments from bank statements to the accounting system.
• Review and process staff, trustees’ and non-staff expenses claim.
• Undertake petty cash reconciliation as required.
• Assist in processing customer invoices.
• Assist in the preparation of year-end schedules.
•Manage accounts mailbox to ensure customers and suppliers receive a prompt response to queries.
• Performs clerical duties, including, but not limited to, mailing and filing correspondence, placing orders.
What you’ll need to succeed
In order to succeed, it is essential that you have experience of working in the office and of supporting, at an administrative level, finance related activities. You will also have knowledge of using Office 365 tools including Word and Excel and hands on experience with accounting software. Charity experience is desirable but not essential.
What you will get in return
In return, you will receive compensation of between £26k and £28k working for a well-established scientific organisation in the centre of London.
- 25 days holiday per year, increasing with length of service;
- flexible working;
- interest-free season ticket loan;
- life assurance and wellbeing support;
- enhanced pension scheme;
- enhanced sick pay;
- enhanced maternity/adoption pay;
- employee assistance programme;
- support with further academic/professional development.
How to apply
Please read the job description for the role. The person specification sets out the skills and experience we are looking for. Please submit a cover letter setting out your suitability for the role and a current CV. Each document should be no longer than 2 sides of A4.
No agencies.
Interviews will be held on a rolling basis, and the advert will be closed early if an appointment is made prior to the closing date so please do not delay in applying.
“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."
ICNARC is an independent, scientific, not-for-profit organisation, established in 1994.
Our vision is that all critically ill people receive appropriate, timely and optimal care and achieve best outcomes.
Our mission is to improve the quality of critical care through audit, research and data services conducted with, and in the interests of, patients and those who care for them.
REF-222542
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Senior Finance Officer
14 hours per week
As our Senior Finance Officer you will contribute to Career Ready’s finance and operations function by providing high quality financial support to the charity. Working as part of a small team of three, you will perform core finance tasks and will support the Head of Finance and Operations with budgeting, reporting and auditing activities.
Main responsibilities and accountabilities
Bookkeeping and Accounting
- Ensure transactions are properly recorded and entered into Xero Accounts
- Assist with the annual audit
- Maintain financial files and records
- Manage and reconcile the accounts payable and accounts receivable
- Process payable invoices and staff expenses in line with fortnightly payment runs
- Perform credit control for maximum debt recovery
- Reconcile the bank statements for review the Head of Finance & Operations
- Assist with the preparation of annual budgets, forecasts and budget monitoring reports
Support to the Partnerships and Income Teams
- Collating financial information for funding applications as required
- Monitoring expenditure on grant-funded programmes
- Preparing financial reports on receivable grants as required
- Maintain electronic files of funding agreements and contracts
Payroll
- To support with the administration of monthly salaried payroll for staff, and internship payroll throughout Jun-Sep each year
- To raise monthly salary journals for review by the Head of Finance & Operations
- To process payroll payments via online banking portals
Essential skills and experience required
· Fully or part qualified – AAT, ACCA or CIMA or qualified by experience
· Clear understanding of financial controls, compliance, and reporting frameworks
· Intermediate to advanced knowledge of Microsoft Excel
· Ability to prioritise and meet competing deadlines
· Previous experience of computerised accounting and payroll e.g. Xero
· Previous experience of payroll administration that includes maintaining confidential data
· Ability to work as part of a team as well as on own initiative.
· Excellent attention to detail and high numeracy
· Ability to communicate financial information to different audiences
· Problem-solving ability
Desirable skills and experience
· To have an understanding of Charity Finance.
· Experience of working in a finance function in a charity
Salary and Benefits
Salary: £32,000 to £38,000 per annum FTE (pro rata for part time), depending on qualifications/experience
14 hours per week. Career Ready is committed to supporting condensed/flexible working patterns
Permanent and remote
You will be rewarded with the following benefits:
· 6% contribution to personal pension plan, subject to 3% employee contribution.
· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
· Cycle to Work Scheme
· Access to both our Reward Gateway Portal and an Employee Assistance Programme.
· Flexible working
· Work from home allowance and paid travel expenses.
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check.
Full details can be found in the candidate pack.
Timetable
Applications close at 9am on Monday 21 July 2025
Please note that the closing date may be brought forward if we receive strong applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Qualifications/ skills: CIPD qualified or equivalent professional HR qualification (Level 5 or above)
Time: Minimum 12 up to 16 hours per week. Can be worked flexibly but there are some essential meetings on a Monday.
Where: Remote - UK based. Two team days per year in London / South East or online.
Salary: £35,000-£38,000 full-time equivalent, depending on experience. This salary is in line with our organisational pay structure.
Deadline to apply: 8th July, 12pm
Estimated start date: September 2025
Role overview
This HR Lead role will support a unique, employee-owned, self-managed organisation. You'll play a key part in ensuring the smooth running of HR practices, advising on employee relations, and contributing to a positive, self-directed work environment.
As a self-managed organisation HR is distributed between a number of different roles. You will be working alongside our Organisational Development Lead, Training & Development Lead, Compliance Lead, HR Support, Onboarding/Offboarding Lead, Team Companion and the leadership team.
As this is a new developing role, the responsibilities listed in the Job Description are areas where Chiltern has identified HR expertise is needed at this current point in time. This gives the role holder the opportunity to further develop and shape this area of our business.
Key duties include advising on employee relations, supporting self-managed teams, and promoting a culture of continuous improvement and employee ownership, and you'll also work closely with individuals to ensure HR policies are adhered to, individuals feel empowered and engaged and that the organisation's culture aligns with its values in the delivery of HR practices.
Accountabilities
Responsibilities will include but are not limited to:
1. HR Strategy & Organisational Development
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Collaborate with the leadership team to drive the organisation’s People Management Strategy
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Devise and deliver HR projects to improve business efficiency and effectiveness
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Lead succession planning initiatives across the organisation
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Horizon scan for emerging HR practices and employment law developments
2. HR Policy, Compliance & Risk Management
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Develop and maintain HR policies, procedures, and the Employee Handbook to ensure legal compliance
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Ensure compliance with UK employment law across all HR functions
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Lead on:
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Third Party Risk Policy
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Equality Impact Assessment Policy
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Stakeholder Engagement Policy (ensuring service user perspectives are integrated)
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Monitor adherence to internal policies, including whistleblowing, grievances, and dignity at work
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Audit EDI data bi-annually and create strategies to promote diversity and inclusion
3. Employee Relations & Case Management
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Providing advice and leading on the process for :
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Grievances
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Disciplinaries
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Bullying, harassment, and capability issues
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Redeployment and redundancy
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Lead meetings prior to disciplinary sanctions in collaboration with our HR administrator
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Mediate disputes and facilitate conflict resolution within the context of HR discussions
4. Compensation and Benefits
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Developing and maintaining salary structures
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Conducting salary benchmarking and market analysis
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Overseeing annual salary reviews
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Ensuring compliance with pay equity laws
5. Recruitment, Onboarding & Talent Management
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Oversee advertising and attraction strategies
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Support onboarding processes to aid efficiency
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Review terms and conditions, contracts, and engage with external advisors as needed
6. Attendance & Performance Management
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Manage absence cases including statutory and contractual entitlements
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Support the leadership team with performance and attendance-related challenges
7. Systems & Process Improvement
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Maintain and enhance HR systems, ensuring lean processes and the integration of e-systems
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Regularly review and improve the Staff Portal alongside our Training & Development Lead
8. Equality, Diversity & Inclusion (EDI)
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Stay updated on EDI legislation and best practice
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Support the organisation in being legally compliant, culturally relevant, and innovative in its EDI approach
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Lead data audits and present an equal opportunities review every two years
9. Professional Development & Networking
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Engage with local HR support networks, including CIPD and ACAS
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Maintain continuous professional development (CPD)
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Be an active member of Social Enterprise UK HSC HR group and attend relevant meetings
Person specification
We are looking for an efficient, well-organised, friendly person to join the team with the following qualities:
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CIPD qualified or equivalent professional HR qualification (Level 5 or above)
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Experience in a generalist HR role, including employee relations, policy development, and HR project delivery.
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Experience working on or leading Equality, Diversity and Inclusion (EDI) initiatives.
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Excellent interpersonal and communication skills, with the ability to build effective relationships across all levels
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Confident facilitator and leader of sensitive meetings and discussions, with a culture of care
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As this is a hands on role, a high level of organisational skills and the ability to manage multiple priorities and projects simultaneously is needed
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Commitment to fostering an inclusive, respectful, and supportive work environment
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Demonstrate flexibility and adaptability, with the ability to adjust to changing priorities and respond effectively to new or unforeseen challenges.
Job benefits
A key benefit in working for Chiltern is being a part of a forward thinking employee owned team, where our culture celebrates and values the voice of each individual.
Staff members benefit from a flexible working environment, creating a personal schedule based around the requirements of the role.
Ultimately, at the heart of what we do is our value of ‘care’, which is felt strongly across the team.
Additional benefits include:
- Flexible working
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32 Days (FTE) per annum annual leave allowance (including bank holidays)
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High street discount shopping portal
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EAP package - access to confidential support and wellbeing services
About Chiltern Music Therapy
Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.
Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.
How to apply
To apply, please apply with your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role.
We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.
We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.
For more information about Chiltern Music Therapy please visit our website.
We're looking for a Head of Fundraising with a focus on Trusts and Foundations to help take our income generation to the next level. The person in this role will lead and grow our income from major trusts and foundations, overseeing our existing portfolio while actively developing new, strategic opportunities.
This is a key leadership role in a small but ambitious fundraising team, with a focus on securing large-scale, multi-year grants. You'll write compelling bids and proposals, steward relationships with funders and senior stakeholders, and work closely with colleagues across the organisation to shape exciting, fundable projects.
You’ll line manage our Trusts and Reporting Officer and help create a clear, sustainable pathway for future growth – with a particular emphasis on building our capacity to operate at a medium-sized charity level.
You’ll report to the Director of Fundraising and play a vital part in a team that fuels the mission and vision of XLP.
Salary - Grade 3 - £31,133 plus £5,023 London Weighting per annum pro rata
Contract - Fixed term until March 2026
Part Time - 30 hours per week over four days
Location - London Hub, based in Hackney
Closing date: Wednesday 9th July 2025 at 11:30pm
Are you compassionate, proactive and collaborative with experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy? If you’re looking for an exciting new career opportunity join Shelter as a Housing Rights Worker you could soon be playing your part in standing up to the housing emergency.
About the role
This role sits in the STAR Partnership which stands for Supporting Tenancies, Accommodation and Reconnections. We work in collaboration with Thames Reach, Stonewall Housing and Praxis, to support 4000 Londoners a year who are at risk of or experiencing homelessness, as well as working to improve Londoners’ ability to sustain a safe and secure home.
You will deliver high quality housing advice and advocacy in line with the hub’s local community priorities and the STAR Partnership framework and work with people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people’s rights.
You will also work in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.
About you
You are able to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, as well as the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions. A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About the team
Our London hub specialises in providing housing advice and emergency homelessness work, intensive support to families, people experiencing domestic abuse and people experiencing multiple disadvantages. With 50 staff, we provide front line support to over 5,000 people a year and work to bring about systemic change with the ultimate aim of people being able to live securely in suitable, safe, affordable homes. London Hub’s priorities are improving the practice of local authorities and Registered Social Landlords and focussing on households disproportionately affected by the housing emergency.
There are currently around 60 individuals working in the Hub, including the Strategic Lead, Lead Solicitor, Service Managers, Team Leaders, Solicitors, Legal Advisors, Housing Rights Workers and Support Workers, Family Support Workers, DIY Skills Advisors, Administrators and Receptionist. We also have a range of volunteers.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting
statement with responses to the below bullet points. Please limit your word count to 350 words per point. Ensure your answer is a specific example related to your own experience:
- Your knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Your ability to listen to, engage and work with individuals and communities
- Your experience of delivering and/or ability to deliver group workshops and presentations
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
Mental Health Youth Worker (Royal Borough of Kensington and Chelsea)
Contract: Fixed-term (2 years)
Job type: Full-time, 37.5 hours per week
Salary: £31,003 per annum
Department: CYP Services
Type of role: on-site position
Location: Youth Hubs in RBKC (Royal Borough of Kensington and Chelsea)
Are you looking for an opportunity to grow and develop your career in Children and Young People’s Services?
We are looking for an ambitious, energetic and creative Mental Health Youth Worker for our Children and Young People Services, to work on exciting, ever-changing, dynamic support service for children and young people attending Youth Clubs in Royal Borough of Kensington and Chelsea (RBKC).
You will:
Work closely with children and young people, commissioners, members of wider RBKC services as well as WCL Mind staff team, statutory and voluntary services to provide coordinated service to children and young people who attend one of Youth Clubs in RBKC, always being focussed on improving outcomes, reducing health inequalities and securing best outcomes are achieved for all young people. Currently, there is a service that operates in Westminster and due to new commission, services is offered to RBKC children and young people.
You are:
Skilled and knowledgeable in supporting children, young people and staff in youth clubs, eager to make a difference and able to work cohesively and collaboratively with wide range of professionals and children and young people.
About us:
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
Benefits:
- Hybrid-working if nature of role permits
- Learning and development opportunities
- Cycle to work scheme (interest free lone paid back 12 months period)
- Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
- Free eye test
- Flexible working
- Interest free loan, those in financial hardship
REF-222445
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Training Coordinator plays a key role in supporting delivery of training for the Award network.
Working closely with internal teams and external partners, the Coordinator ensures training content is
relevant, accessible, and effectively delivered across various platforms.
Key Responsibilities
- Assist in the development, scheduling, and coordination of the organisation’s training offer to our various operators.
- Coordinate logistics for instructor-led online workshops including setting the schedule, identifying and preparing trainers and Foundation Representatives.
- Ensuring learning related operational procedures are understood and implemented across training.
- Provide administrative support to our Global Training Panel, including communications,
- scheduling, and tracking participation.
- Assist in sharing and promoting training content through established communication channels.
- Collect and compile feedback from training participants to support continuous improvement.
- Upload and maintain training content on the delivery platform in collaboration with the Digital Programmes team.
- Help track and report on training participation, outcomes, and budget utilisation as required.
- Maintain records of training sessions, attendance, and evaluation results.
- Use translation software to maintain and update translated materials as required.
- Use course creation software to maintain, update and create content as required.
- Coordinate training for our Global Training Panel and Operator trainers through the Trainer
- Development pathway.
- Assist with coordinating executive training programmes.
- Build effective working relationships with staff, volunteers, and partners to support a culture of learning and capacity development.
- Contribute to the ongoing improvement of training processes and documentation.
- Perform other related duties as needed to support the success of training initiatives and the broader goals of the organisation.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The London Library – Library Assistant (fixed term)
- Contract: 12 months fixed term, full-time
- Salary: £27,619.20 per annum plus benefits
- Location: St James’s Square, London SW1
- Hours: 35 hours per week, Monday-Friday, 9.30am-5.30pm
- Ref: LL/25/06
- Closing date: 18th July 2025 @ 5:00pm
- Interviews: w/c 21st July 2025
About The London Library
For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.
About the Role
We are seeking a Library Assistant to join our dedicated Member Services team. In this pivotal role, you will:
· Deliver a full range of library circulation functions, from book issue to returns to postal loans
· Respond to member enquires, including requests for materials and book suggestions
· Provide tours to prospective members and conduct new member inductions
· Assist members in exploring the collection by identifying appropriate reference sources and creating materials to support their discovery of the collection
· Always deliver high quality service standards at all times
About You
You are an enthusiastic professional with:
- A formal qualification in a relevant discipline or qualified by experience
- Experience of library-based work, with knowledge or a keen interest in the Arts and Humanities
- Excellent communication, interpersonal and organisational skills as well as an eye for detail
- Comfortable undertaking physical duties associated with moving heavy stock
- Flexibility to work occasional evenings and weekends on a rota basis.
Personal attributes include:
- Being pleasant, approachable, and helpful, even under pressure.
- A willingness to adapt and assist with various tasks as needed.
Why Join Us?
The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.
If you have the expertise to deliver a great member experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!
Please note:
· We can only consider candidates with the current right to work in the UK.
· We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.
Global Head of Supporter Care
Home-based (UK preferred), with occasional travel to London (expenses covered)
Contract: 12-month fixed-term maternity cover (potential for 15 months depending on start date)
Full-time, 37.5 hours per week with flexible working
Salary £45,000-£50,000 per annum depending on experience
Are you an experienced self-motivated strategic thinker with an understanding of supporter engagement principles, and a passion for animal welfare?
Charity People are delighted to be partnering with a progressive, dynamic, and global organisation dedicated to ending cruelty and restoring respect for all animals throughout Asia.
Since 1998, they've been at the forefront of animal welfare, with a landmark mission to end bear bile farming. With three sanctuaries already open and a commitment to bring home every last bear by 2026, this organisation truly gets things done. Their values are rooted in compassion, collaboration, and continuous improvement, and they are proud to be known for their supportive, inclusive culture and ambitious, forward-thinking team.
The Global Head of Supporter Care will lead a team responsible for delivering exceptional supporter care and gift processing across five key fundraising markets. You'll work closely with colleagues in Data, Insights & Technology, Individual Giving, Global Partnerships, and Communications to develop supporter relationships, inspiring a deeper partnership with the organisation. This is a unique opportunity to shape a global supporter care programme and build a best-in-class experience for a loyal and passionate donor base.
Key responsibilities
- Leading and inspiring a strong, dedicated and high-performing Supporter Care and Gift Processing Team to deliver high-quality supporter care
- Overseeing accurate and efficient gift processing and income acknowledgement
- Collaborating with internal teams to ensure seamless donor journeys and appeal responses
- Monitoring supporter feedback to inform strategy and increase retention
- Driving continuous improvement and innovation across supporter care operations
You'll bring strong experience in a customer service role, ideally within a fundraising or supporter care environment. You're highly organised, detail-oriented, and thrive in a fast-paced, remote-working setup. Your communication skills are second to none, and you're known for your empathy, ability to stay calm under pressure, and ability to build strong relationships across teams and time zones.
You'll be a strategic thinker who can translate vision into action, with a hands-on approach to problem-solving and a passion for continuous improvement. Experience managing people (especially remotely) is a plus, but more important is your drive, initiative, and hunger to grow in a supportive, mission-driven environment.
This role would suit someone looking to step up into a leadership role, likely from a Supporter Care Manager position, who is excited by the opportunity to shape a global programme and make a real difference for animals.
How to apply
The application process is CV and supporting statement. For the full Job Pack and details on how to apply, please apply via the link below and Jen D'Souza at Charity People will be in touch. Early interest is encouraged as we are receiving applications on a rolling basis. Interviews will start taking place from mid-July 2025, with a view to start mid-August for a one-month handover
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Community and Partnerships Lead is a varied, fast-paced and creative role, ideal for someone who enjoys working as part of a team, building community, and proactively contributing to REUK’s growth and mission.
As part of the Operations Team - which empowers the effective delivery of our work with young refugees - you will need a practical, imaginative, and solutions-focused mindset, strong administrative and organisational skills, and an energetic, values-led and people-centred approach to your work.
The successful candidate will be the helpful and friendly first point of contact for all those engaging with REUK - from team members, young people and building users to supporters, partner organisations, and press. As the public relations lead and the Operation Team’s focal point, you’ll take an eager interest in the full scope and reach of REUK’s work so that you can resolve and triage enquiries, develop beneficial and positive connections, and deliver appropriate solutions and support.
You’ll play a key role in shaping the day-to-day experience of those who use The Lighthouse (REUK’s home in NW10). You will take joy in hosting people and facilitating events and will demonstrate a strong sense of ownership for ensuring that the building is a welcoming, well-functioning, and hospitable environment for staff, tenants, young people and visitors alike.
Alongside practical tasks like liaising with contractors, setting up spaces for different user groups and day-to-day troubleshooting, you’ll take a lead on business development - including by designing and implementing a marketing strategy, networking with multiple diverse communities, and managing venue bookings - to ensure that The Lighthouse is widely known and used to its full potential.
Shortlisted applicants will be required to complete a task in advance of final shortlisting for interviews (which will be held in London on Wednesday 6th and Thursday 7th August 2025) and references will be taken up prior to appointment. Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. We cannot sponsor a visa for this role.
Please ensure that you have read the applicant pack before applying and be aware of our use of AI-detection software when reviewing applications.
Education for a hopeful future: we enable refugee youth to access, remain and progress in education.





The client requests no contact from agencies or media sales.
Casework Administrator
Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?
The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!
Position: Casework Administrator
Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation)
Hours: Full time (open to part time and job share)
Salary: Starting from £28,831
Contract: Permanent
Closing Date: 10:00am, 21st Jul 2025
About the Role
Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.
You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.
You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.
The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.
Full details of the job and person specification can be found once you click to apply.
About You
You will have good analytical skills and be able to work in a professional environment that values confidentiality and integrity. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling is beneficial for this role.
The charity values diverse backgrounds, life experiences and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Programme Design Officer
Salary: Homebased: £31,716 per annum or Gilwell Park with Hybrid Working: £33,476 per annum(Band E, Level 3, Inclusive of Outer London Weighting)
Location: Gilwell Park with Hybrid or Homebased
Contract Type: Fixed Term until 31 March 2027
Working Hours: 35
About The Role:
As part of our dynamic Programme team, you’ll collaborate with volunteers, young people and staff to co-create engaging, inclusive and practical programme content that’s delivered to 4- to 24-year-olds across the UK. Think hands-on activities, impactful badges, and life-changing experiences – all designed to build teamwork, leadership and resilience.
You bring experience in youth work design or programme development, a collaborative mindset, and a passion for innovation.
What You’ll Do:
- Design exciting programme content that reflects the interests and needs of young people today.
- Ensure our badges, tools and national activities are inclusive, accessible, and relevant.
- Support the piloting, implementation and continuous improvement of programme initiatives.
- Help secure external funding and contribute to meaningful evaluation and impact measurement.
- Collaborate with teams across Scouts to make sure leaders feel confident and supported in what they deliver.
Why Join Us?
- Shape the future of youth work nationally.
- Work in a creative, passionate, and empowering team where your voice is heard.
- Lead and support projects that make a real difference to hundreds of thousands of young people.
- Grow your skills in strategy, co-creation, innovation and evaluation.
- Be part of a movement that has helped shape Olympians, astronauts, social workers and more.
Why work for us
Benefits
We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
For a full list of our benefits click .
Closing date: 11.59pm on Sunday 20 July 2025
Interviews will be held online in week commencing 28 July 2025
Successful candidates will be contacted within two weeks after the closing date. Due to a high volume of applications, we will not be able to contact applicants who were not successful. Therefore, if you don’t receive a response within seven days please assume that you were unsuccessful on this occasion.
Please note that we do not accept CV’s only for this role. All application for this vacancy must include a CV, Supporting Statement.
Click ‘Apply’ now to apply for this fantastic role!!!!!!
Strictly no agencies
About us
Voted Charity of the Year in 2022, The Scouts is an equal opportunity employer, committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We are an Investors in People Gold employer, and we offer flexible working arrangements to support diverse needs and lifestyles, ensuring that thrive professionally and personally. We welcome applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices. We are currently under-represented by people who describe themselves as coming from a racially minoritised background.
Brixton House seeks an Event Technician
KEY RESPONSIBILITIES
• To undertake the duties of the Duty Day Technician for Tours, Projects and Events at Brixton House and other sites.
• To operate technical equipment for Events within Brixton House’s remit.
• To program technical equipment for Events.
• To provide technical assistance for all events, community events and Creative Engagement events at Brixton House.
• To maintain all equipment in the technical Department.
• To lead freelance teams, acting as the Lead technician.
• To assist the Maintenance Technician as needed.
Background
Brixton House is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. We invite you to join us in our mission to enrich lives through the power of the arts.
Our vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. We believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Our mission is rooted in the rich and influential history of Ovalhouse Theatre, from which Brixton House has emerged as a dynamic new cultural hub. We are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture.
Our commitment to building a strong connection with our community is reflected in our core values:
1. Always be welcoming to our international community
2. Be radical and progressive in our thinking and activities
3. Be collaborative in our ambitions – nurturing new relationships locally, and beyond Brixton
4. Most importantly, always celebrate our unique identity and growing accomplishments
Basic Terms & Conditions
Place of work will primarily be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL. The standard working days are Monday to Sunday, including out of social hours shifts.
How to Apply
To apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the Job Description.
Visit our website and complete the below:
• Complete the monitoring form
• Upload your CV
• Upload letter of application, no more than two sides of A4, size 12 font
Deadline: Weds 16th July 2pm application closes
Interviews: Weds 23rd July to Friday 25th July 2025
Location: Brixton
Contract Type: Casual
Hours: Casual
Salary: £14.00 per hour
You may also have experience in the following roles: Technical Operator, Event Support Technician, AV Technician, Theatre Technician, Production Technician, Technical Assistant, Sound and Lighting Technician, Event Technology Specialist, etc.
REF-222 536
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Overview
We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.
As a Family Support Worker, you will deliver flexible, hands-on, and therapeutically minded support to families facing multiple and complex challenges. You will build trusted relationships through home visits, school meetings, and practical support—empowering parents and carers to strengthen routines, manage behaviour, improve attendance, and access services. Your role will be guided by detailed needs assessments and focused on achieving meaningful outcomes with each family.
The client requests no contact from agencies or media sales.