Customer relationship manager jobs
ABOUT THE ROLE
As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further. We are seeking to appoint a UK Short Course Co-ordinator to join our small team which is based across our Bolton and London offices. This is a full-time, permanent post based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week). The Short Course Co-ordinator will provide customer care as well as logistical and technical support to both online and face-to-face UK short courses.
ABOUT BPNA
The British Paediatric Neurology Association (BPNA) is the professional organisation for doctors who specialise in the care of children with neurological disorders. The BPNA has developed a number of educational programmes for doctors in the UK and overseas both online and face-to-face. This role directly supports the education of healthcare professionals across the UK, impacting the care of children with neurological conditions.
ABOUT YOU
This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense. You will also have diplomatic skills and the ability to build good relationships. You will need to be flexible, have an ability to problem-solve on-site, provide online zoom support, set up equipment such as computers and data projectors, and to organise highly educated people whilst remaining calm and maintaining a sense of humour. We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.
While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.
WHY COME AND WORK FOR US?
At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.
We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 6% employer contribution.
LOCATION
While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home. Your line manager will agree with you how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.
JOB PURPOSE
This role provides hands-on experience with technology support for virtual courses and event planning for in-person courses for health care professionals, equipping you with skills in both administrative and event coordination settings. All course planning and logistics are arranged from the BPNA offices.
The purpose of this role is to:
• Support the organisation and delivery of virtual short courses
• Support the organisation and delivery of face-to-face short courses
For the full Job Description and Person Specification, see the attchment below
HOW TO APPLY
To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.
Closing date: 1 February 2026
Interviews aimed for: 11 February 2026
Please note that only shortlisted candidates will be contacted.
To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.
Closing date: 1 February 2026
Interviews aimed for: 11 February 2026
Please note that only shortlisted candidates will be contacted.
To create a world where every child and young person with a neurological condition can access the care and support they
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want your work to influence Parliament, shape public debate and make a tangible difference to people’s lives?
We are looking for a driven, curious and politically savvy External Affairs Officer to join an excellent team that delivers for our members every day. This role offers a genuine opportunity to help build and strengthen our parliamentary engagement and wider external affairs activity at a pivotal time for social care.
You will join a supportive, intelligent and ambitious team that values evidence, collaboration and impact. We invest in our people, encourage professional development and give you real responsibility and exposure from day one. Your work will help shape national conversations and support a sector that matters.
About us
We are the UK’s membership body for over 2,200 homecare providers. Together, we work to ensure society values and invests in homecare so people can live well at home and flourish in their communities. We support our members with practical tools, trusted insight and strong representation, and we speak with authority to government, Parliament, the media and the wider public.
About the role
As External Affairs Officer, you will sit at the heart of our communications and parliamentary work. You will work closely with colleagues and members to raise awareness of the value of homecare and advance the interests of the sector.
You will help grow our profile in Parliament and the media, support campaigns, and strengthen relationships with MPs, journalists and stakeholders. You will also play a key role in translating member experience into compelling external messages and ensuring members feel heard, supported and represented.
This role suits someone who enjoys joining the dots, spots opportunities quickly and wants to build a career in external affairs, public affairs or communications within a respected, mission-driven organisation.
What you will do
- Track parliamentary activity and political developments, summarising key issues for colleagues and members
- Support parliamentary engagement, including drafting briefings, communications and Parliamentary Questions
- Build and maintain relationships with MPs, parliamentary staff and external stakeholders
- Monitor media coverage and help shape proactive and reactive media opportunities
- Draft clear, engaging content for press releases, member communications and external channels
- Plan and deliver social media activity that strengthens reach, engagement and influence
- Work closely with members to capture case studies, insights and lived experience
- Contribute to blogs, publications, events and conferences, including party conferences
- Support the team with coordination, reporting and continuous improvement
About you
You are bright, motivated and organised, with a strong interest in politics, policy and communications. You enjoy writing, relationship-building and working at pace. You take initiative, think critically and care about delivering high-quality work.
You will bring:
- Strong written and verbal communication skills, with an ability to tailor messages to different audiences
- Experience in public affairs, media, communications or campaigning, or a closely related field
- An understanding of UK parliamentary processes and political engagement
- Confidence using social media to inform, engage and influence
- Strong planning skills and the ability to manage multiple priorities
- An interest in social care, health or public services, or a desire to build expertise in this area
Why join us
If you want a role where your ideas count and your work makes a difference, we would love to hear from you.
How to apply
To apply, please submit your CV and a 2-page covering letter outlining how you meet the person specification.
The Homecare Association is an equal opportunity employer. We value diversity and encourage applications from all qualified candidates.
For the full role profile, and person specification, please go to our website and the 'About Us' page.
Closing date for applications
Monday 26 January 2026 at 11.59pm. We reserve the right to close applications early.
Please note that we are not accepting speculative approaches or CVs from recruitment agencies or third-party recruiters.
Interviews
First stage interviews will be w/c Monday 2 February 2026.
These will be held in person, at our office in London. The closest train station is Waterloo.
The client requests no contact from agencies or media sales.
Head of Donor Stewardship and Legacies
Wiltshire & Swindon Community Foundation
Devizes / Hybrid • £42,000–£46,000 Depending on experience •Full-Time, 37.5 hours per week
Are you passionate about building lasting relationships and seeing generosity make a real difference? Wiltshire & Swindon Community Foundation is looking for an experienced fundraiser to lead and grow our individual giving and legacy programmes.
This role is central to creating a vibrant culture of giving across the region while helping deliver our 2025–2030 strategy. You’ll develop meaningful, long-term relationships with supporters and strengthen our Friends of the Foundation offer, inspiring generosity through thoughtful stewardship and engaging communications.
Wiltshire & Swindon Community Foundation is seeking an experienced and motivated Head of Donor Stewardship and Legacies to lead and grow our relationships with individual donors. This role will be central to developing a culture of philanthropy across Wiltshire and Swindon, contributing directly to the delivery of our 2025–2030 organisational strategy. The postholder will build strong, meaningful relationships with supporters, develop a compelling individual giving programme (including strengthening our Friends of the Foundation offer) and legacy programme This role requires a confident fundraiser with strong stewardship skills, excellent communication, and a deep understanding of the Fundraising Regulator Code of Practice.You will be familiar with developing mailed and emailed communications but also with building relationships both face to face and over the telephone with supporters, specifically with older supporters.
Why join us?
You’ll be part of a small, supportive team who care deeply about what we do. We offer flexible working and a hybrid approach, with our office based in Devizes.
For more information about our current vacancies, and our commitment to Equity, Diversity, and Inclusion, please visit our website.
Closing date: 12 noon, Friday 30 January 2026
Please note, the full job description and person specification can be found in the recruitment pack, on the recruitment page on our website, where you can also apply for this role.
If you have experience in individual giving and want to help transform local communities, we’d love to hear from you.
Grow sustainable funding, forge partnerships & a create a culture of giving that helps meet local needs & empowers the voluntary sector.
The client requests no contact from agencies or media sales.
The essentials …
- Permanent, full-time
- £55,000 - £62,000 (depending on experience)
- 5 total direct reports (including 3 Leads; Training Courses, Venue Hire, & Energy Group Events, Senior Events Coordinator, and Events Marketing Executive)
- Hybrid working with 2-3 days a week at our London office
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
What you’ll be doing …
Our Head of Events (HoE) will bring leadership and strategic vision to the Society’s Events team encompassing scientific conferences, venue hire, and training courses, working to deliver the business plan and achieve targets for this active, income-generating department.
This role will be responsible for supporting the six-strong team in delivery of our busy events programme, working effectively with conference convenors, and providing exemplary support to our delegates, venue users, sponsors, and clients throughout the year. Working closely with the Director of Science & Engagement, our new HoE will work to develop robust and diverse income streams for the Society from our events as well as sponsorship and will oversee the expansion of our venue hire provision into new markets (e.g. weddings) in addition to seizing other opportunities for growth.
Overall responsibilities / requirements …
Management & Leadership:
- Shape and lead the Events team to deliver top-quality leadership and coordination of our events programmes and customer service for both internal users and external clients
- Continue to support a commercial approach to income generation across the Events department, to support revenue growth and diversification across sectors
- Grow event sponsorship, proactively identifying sponsorship opportunities and supporting the team, convenors, and others to become more confident in developing sponsor relationships and securing sponsorship income.
- Grow and nurture relationships with Fellows and external partners
- Grow and nurture relationships with internal staff across other departments, particularly those jointly responsible for delivering upon the Society’s strategic aims
- Provide leadership and mentorship to the Events team, supporting ongoing professional development
- Act as the senior Events representative at internal committee meetings, providing expert input on event strategy, performance, and future plans.
- Manage external relationships with Events partners, including catering suppliers, AV technicians, and Security where appropriate
- Lead on the delivery of appropriate Health & Safety management alongside equity, diversity, inclusion, and accessibility actions across the Events team and throughout our programme of public facing events
Conference Delivery:
- Oversee the management and delivery of Society conferences, events, and lectures alongside our Energy Group Lead and Senior Events Coordinator, including offsite delivery where appropriate
- Oversee the planning and delivery of flagship conferences for audiences of approximately 500+ delegates, ensuring high-quality audience experience and strong financial performance.
- Oversee the development and implementation of a strategy for the branding and marketing of events from web, print and social media alongside our Events Marketing Executive
- Embed a commercial approach to conference development and delivery
- Lead the development of partnerships across the Events team, including the management and delivery of joint, flagship events such as the Energy Geoscience Conference (EGC) series in partnership with GESGB
- Work closely with the Senior Leadership Team, staff, and Council, to grow the offering of Society events, in London and beyond
- Worth the wider staff team to ensure that our Conference provision is aligned to the Society’s science strategy & supports ongoing professional development for our fellows and members
Training Courses Delivery:
- Provide strategic oversight of the Society’s developing Training Course programme alongside our Training Courses Lead and Training Courses Committee to ensure commercial sustainability, quality, and growth
- Support the promotion and upscaling of our Training Courses programme alongside our Events Marketing Executive
- Work with the wider staff team to ensure that our Training Course provision is aligned to the Society’s science strategy & supports ongoing professional development for our fellows and members
Venue Hire Oversight:
- Provide strategic leadership, working with the Venue Hire Lead to develop and implement a comprehensive strategy to grow and diversify venue hire revenue, aligned with the organisation’s wider commercial objectives.
- Lead on the design, launch, and ongoing development of our new Weddings venue hire initiative in partnership with our Venue Hire Lead following the granting of our wedding license from Westminster City Council, ensuring strong market positioning and a high-quality client experience
- Work with the wider events team to improve booking and on-the-day service for internal and external venue-hire clients
- Oversee and continuously improve the end-to-end booking journey and on-the-day service for internal and external venue-hire clients, working closely with the wider events team to deliver a consistently high standard of service.
- Lead on the procurement and management of key suppliers (including catering and other event services), running competitive tenders and negotiating contracts that best support the quality, profitability and sustainability of our events programme.
What we’re looking for …
Candidates for the role of Head of Events will be required to demonstrate a range of skills, competencies, and abilities for the post, and the successful candidate will have demonstrable experience within an Events team as well as leadership experience. The individual will need to be able to build relationships with stakeholders and clients from a variety of sectors and will need to demonstrate a variety of skills.
Qualification & Experience …
Leadership & Management:
- Experience of successfully implementing and leading change
- A track record of successfully building and nurturing strong and productive relationships, internally and externally
- A team worker with proven experience of working collaboratively to realise organisational objectives
- An ability to influence and inspire people successfully at all levels.
Other Qualities:
- Demonstrable ability to prioritise multiple tasks and work to tight deadlines when required
- Familiarity with the current Microsoft Office suite, and use of CRM systems
- Tact, tenacity, and a willingness to work in partnership with others
- Positivity and enthusiasm for the role, and support for your team
- Exceptional interpersonal and people-management skills
- A commitment to personal development and learning
Essential Criteria:
- Successful delivery of conferences and events
- A track record of successful leadership and management
- Financial management, commercial awareness, including budgetary management
- Commitment to diversity, equality and inclusion, and to the Society’s other core values as set out in our strategy
- Strong written and oral communication skills
Desirable Criteria:
- Venue management experience
- Successful delivery of academic and/or professional/B2B conferences
- Knowledge of legal and regulatory requirements relevant to public events and venue hire (e.g., licensing, GDPR)
- Experience of working with trustees, committee members, volunteers, and other stakeholders
- Commercial experience in a relevant sector
- Experience of training courses and/or ongoing professional development in a commercial capacity
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
- State your initials only in the subject line when sending your application.
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.
First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.
All applicants must have the right to work in the UK. We are currently unable to support visa applications.
#events #head of events #events mangement #events lead #membership #science
To support Earth scientists, grow interest in the natural world, and connect science, the profession and society.
The client requests no contact from agencies or media sales.
Are you ready to shape the future of workplace culture?
As a Human Resources Advisor, you’ll be at the heart of creating fair, consistent, and supportive people practices across the Motor Neurone Disease (MND) Association. This is your chance to influence how colleagues experience work every day, guiding managers with expert advice and helping employees feel valued. Based in Northampton with hybrid working, this 12-month Fixed Term Contract offers variety, responsibility, and the opportunity to make a meaningful difference across the organisation.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office minimum 1 day per week.
Key Responsibilities:
- Responsible for employee relations casework including managing disciplinary, grievance, performance, and absence matters.
- Escalate complex or high-risk cases to HR Business Partners when required.
- Provide expert ER support during organisational change and transformation activities.
- Design and embed a clear and robust case management framework with reporting and SLA tracking.
- Monitor and update HR policies to ensure compliance with legislation and organisational priorities.
- Advise and empower managers with practical guidance on employee relations and policy application.
- Collaborate across the HR team, maintaining strong links with payroll, recruitment, and other internal partners.
- Support the Head of HR with reporting, risk mitigation, and delivery of key ER and policy initiatives.
About You:
- Proven experience managing a wide range of employee relations casework, including disciplinary, grievance, performance, and absence management.
- Strong understanding of UK employment law and its application in ER cases.
- Skilled in developing and implementing HR policies and procedures.
- Excellent communication skills, able to influence and engage at all levels.
- Strong organisational and problem-solving abilities with attention to detail.
- Confident in managing conflict and resolving issues with fairness and empathy.
- Professional and discreet in handling sensitive and confidential information.
- CIPD Level 5 qualification (desirable)
- Experience in supporting restructures, reorganisations, and other change management activities (desirable)
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
If you’re ready to bring your expertise to a role where your contribution truly matters, join us as a Human Resources Advisor and help us build a supportive and inclusive future together.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Maintenance Assistant – Yeldall Manor, Reading
Are you practical, reliable, and passionate about using your skills to make a real difference in people’s lives? Yeldall Manor, a Christian residential rehabilitation centre near Reading, is looking for a Maintenance Assistant to join our dedicated team.
In this role, you’ll help keep our beautiful grounds and buildings in excellent condition, ensuring a safe and welcoming environment for our residents as they rebuild their lives. Working closely with the Facilities Manager, you’ll carry out day-to-day maintenance, repairs, and small projects across the site. You’ll use your own trade skills and coordinate with contractors and volunteers to complete tasks in plumbing, electrical work, general building maintenance, and appliance repair.
You’ll also play a key part in our planned maintenance programme, keeping records up to date and advising on improvements where needed. Occasionally, you’ll supervise and support residents as they take part in maintenance work, helping them develop new skills and confidence as part of their recovery journey.
Beyond the practical side, this role is about people. You’ll be part of a caring, faith-based community that supports men overcoming substance misuse. You’ll have opportunities to encourage residents in their recovery and spiritual growth, participate in times of prayer and worship, and contribute to the wider life of Yeldall Manor.
We’re looking for someone who is hands-on, organised, and able to maintain firm but caring boundaries. You’ll need to be comfortable working as part of a team, supporting others, and upholding the Christian ethos and values that underpin everything we do.
Yeldall Manor is a Christian organisation, and this role carries an occupational requirement for the successful candidate to be a committed and practising Christian, able to support residents in their spiritual journey (in accordance with Schedule 9 of the Equality Act 2010).
We are committed to safeguarding and promoting the welfare of our residents. The successful candidate will be required to complete an enhanced DBS check.
If you’re ready to use your practical skills to help transform lives, we’d love to hear from you. Please send your CV and a covering letter explaining your suitability for the role as outlined in the job description.
We look forward to welcoming you to the Yeldall Manor team!
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description. A response to the screening question is required.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Full-time | Permanent | Office-based with flexible options
Salary: Circa £30,000 depending on experience.
Join us at Kent Community Foundation and help make a real difference in your community.
We’re looking for a proactive, highly organised Executive & Operational Assistant to support our governance and keep our operations running smoothly. This is a varied and rewarding position where no two days are the same.
What you’ll do:
- Support governance by coordinating board and committee meetings, preparing papers, and taking accurate minutes.
- Provide high-trust executive support to our Chief Executive and Head of Finance & Governance.
- Manage finance administration: process donations, grant payments, and maintain bank accounts.
- Be the backbone of our office—managing supplies, welcoming visitors, and handling enquiries.
- Assist with HR tasks including recruitment and updating our HR system.
What we’re looking for:
- A proven and experienced administrator with strong organisational skills, integrity and attention to detail.
- Someone confident in working with numbers and familiar with finance systems.
- Someone who thrives in a busy environment and wants their work to have a positive impact.
Why join us?
- Be part of a team that supports local communities across Kent.
- Enjoy flexible working options and a collaborative, supportive environment.
Location: Our offices in Smeeth near Ashford (flexible arrangements available).
Closing date: 4th January 2026 | Interviews 14 January 2026
To apply, please submit your CV and a covering letter explaining how you meet the person specification
If you need accessibility support or adjustments during the application process, please contact us at the same email address.
Please submit your CV, together with a covering letter or statement explaining how you meet the person specification as set out in our Job Description.
The client requests no contact from agencies or media sales.
High Value Executive
Reference: HVE-2026
Hours: Full time, 35 hours per week
Contract: This is a maternity cover role for c.12 months to start early March 2026
Salary: £28,500 – £31,000 per annum
Location: Flexible remote with regular presence at our office in Horsham, West Sussex, for team meetings.
Are you passionate about wild animals with strong relationship management, communication and organisation skills?
About Us
Born Free works tirelessly to ensure that all wild animals, whether living in captivity or the wild, are treated with compassion and respect and can live according to their needs. As a leading wildlife and conservation charity, we oppose the exploitation of wild animals in captivity and campaign to keep them where they belong – in the wild.
We promote Compassionate Conservation to enhance the survival of wildlife, especially threatened species in the wild, and to protect natural habitats while respecting the needs and safeguarding the welfare of individual animals. We seek to positively impact animals in the wild and protect their ecosystems in perpetuity for their own intrinsic value and for the critical roles they play within the natural world.
About this Opportunity
As our High Value Executive, you will work closely with the High Value Relationships team across philanthropy, corporate and event fundraising. Approximate split is 45% philanthropy, 45% corporate and 10% events.
This role requires a candidate with strong relationship management, communication and organisation skills, who is able to work across a range of relationships and activities concurrently. You will also ideally have previous experience of managing projects, campaigns or other cross -team collaborative activities, and of using creative packages to produce engaging presentations and reports.
Philanthropy:
You will assist the High Value Relationships Manager and the Head of High Value Relationships with research to create a prospect pipeline. For existing high-value supporters, you will ensure excellent stewardship by maintaining records and reporting and assisting with thanking, impact reports and proposals.
Corporate:
You will contribute to building long-term, sustainable and mutually beneficial relationships with businesses. You will be responsible for assisting the High Value Relationship Manager in providing high-quality account management to Born Free’s growing portfolio of corporate partners and supporting the High Value Relationships Manager and Head of High Value Relationships in developing new business to increase our income and impact.
Events:
You will attend Born Free events (4-5 per year) where you will be confident in networking with high-value supporters and, in the lead up to the events, help, when needed, with sourcing prizes for raffles and auctions.
The successful candidate should ideally demonstrate the following attributes:
- A minimum of one year in a relationship management and/or fundraising-related role
- Strong interpersonal and account management skills
- Strong timekeeping skills and highly organised, with the ability to plan, prioritise and meet concurrent deadlines
- Professional with strong presentation and communication skills, including use of design programs to create visually impressive pitches, proposals and reports
- A “can do”, flexible approach, comfortable working in a busy, fast-paced team
- Strong attention to detail, able to notice errors in written information
- Proficient with Microsoft computer packages and other digital technology, including CRM systems and online meeting platforms, and use of the internet for research purposes
- A team-minded approach - taking others on the journey with you and sharing knowledge/expertise for the benefit of the wider fundraising team and organisation
- Celebrates success
- Solutions-focused. Resilient in the face of setbacks and challenges
- Strong empathy and engagement with the work of Born Free, and the desire to drive it forward, bringing energy and determination to its mission.
- After induction, be able to effectively communicate, orally and in writing, the charity’s animal welfare and wildlife conservation priorities, and enhance the brand’s popularity and understanding at every opportunity.
This is a fantastic opportunity to make your mark in a nimble, fundraising team and a much-loved charity.
Our excellent benefits package includes opportunities for continuous professional learning, a generous annual leave entitlement, working from home with regular team meetings to help you maintain a healthy work-life balance, wellbeing support, and a competitive pension.
Born Free is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.
The closing date for applications is midnight on Wednesday, 7th January 2026.
Virtual interviews will be held on Monday, 19th January 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
You must have the right to work in the UK.
Born Free politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
Join Us in Making a Difference at Marie Curie
As a Community Fundraiser, you’ll be at the heart of building and championing our volunteer community. You will work closely with local fundraising and volunteering groups, inspiring them to create meaningful activities that raise vital funds for Marie Curie. Reporting to the Deputy Head of Region, you’ll collaborate with passionate fundraising colleagues to grow and energise our volunteer network—helping new and existing volunteers feel empowered, supported, and excited to make a difference in their communities.
Key Responsibilities
- Grow, recruit and support volunteering and fundraising groups, building trusted relationships and nurturing an engaged, motivated volunteer community.
- Lead local delivery of flagship campaigns, including The Great Daffodil Appeal, working alongside volunteers to maximise reach and impact.
- Champion volunteering in your area, increasing community involvement through active outreach, events, and relationship-building.
- Collaborate across teams and with external partners, ensuring volunteers have what they need to thrive and succeed.
- Maintain accurate records and uphold excellent fundraising practice, safeguarding volunteers and supporters.
- Use social media and local communication channels to celebrate volunteer achievements and inspire new supporters to get involved.
What You’ll Need
- Proven experience working with volunteers including recruitment, engagement, and ongoing support.
- Outstanding communication and relationship-building skills, with the ability to inspire confidence in individuals and groups.
- Strong organisational skills, including planning, prioritising and managing budgets.
- Good working knowledge of Microsoft Office and experience using databases or CRM systems.
- A full UK driving licence and flexibility to travel across the region, including some evenings and weekends.
Please see the full job description .
Application Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: Sunday 4th January 2026 (due to the festive period we aim to shortlist candidates w/c 5th January 2026.)
Salary: £27,450 - £30,500
Contract: Full time hours (35 hours per week)
Based: Hybrid role, 3 days in Bradford Hospice
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to
Additional Information
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
The client requests no contact from agencies or media sales.
The Royal College of Radiologists (RCR) is seeking a Learning Management System (LMS) Coordinator to join our dynamic RCR Learning Team.
RCR Learning supports radiologists and clinical oncologists throughout their careers — whenever and however they practice. We design, develop and deliver innovative learning products that respond to the real challenges of clinical practice. Our ambition is to be our members’ lifelong learning partner, building a world-class digital learning library of high-quality, engaging courses.
This is a fantastic time to join us as we enter the next phase of our digital learning journey.
The Role
As LMS Coordinator, you’ll take ownership of the daily operation of our LMS and associated content. You’ll:
- Oversee routine LMS operations including user management, course deployment, and system configuration.
- Publish and maintain our learning resources catalogue, ensuring accuracy and quality.
- Monitor and analyse LMS usage data, producing reports and insights to improve user experience.
- Identify and implement opportunities for LMS and UX improvements, working with colleagues and external suppliers.
- Provide technical support and develop training materials for staff and learners.
- Ensure seamless onboarding of new learners and contribute to marketing efforts by highlighting innovative content.
- You’ll work closely with Content Developers, Learning Designers, the Digital Learning Manager, and external partners to ensure our LMS is effective, user-friendly, and meets the needs of our members.
About You
- We’re looking for someone who:
- Has experience managing learning management systems and digital learning content.
- Brings strong technical knowledge with a proactive, solution-focused approach.
- Can analyse data and translate insights into practical improvements.
- Communicates clearly and collaborates effectively with colleagues, suppliers, and stakeholders.
- Is passionate about enhancing the digital learning experience for users.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
To support the Head of Finance in providing the organisation with a timely, accurate and relevant financial management service. This will be undertaken by ensuring the accounting system and financial records are updated and controls and procedures are maintained. This will enable the Senior Management Team and the Board of Trustees to use financial information to assess results and performance and make informed, strategic decisions, assuring compliance with statutory and corporate requirements.
Doctors of the World UK intends to grow its programme and advocacy impact. In this dynamic, exciting environment, an experienced Bookkeeper will help facilitate the organisation’s further growth and will work closely with senior Managers to enable them to manage their programme budgets, including by supporting them to report to donors.
You will demonstrate openness, responsiveness and cheerfulness in the role and possess excellent interpersonal and communication skills. You will be a self-starter who thrives on the challenge of being in a dynamic organisation that works at home and abroad.
You will be driven to excel in your work and thrive in a fast-paced environment and supportive team that is committed to the highest levels of personal and team performance.
How to Apply
To apply, please submit your CV & Covering Letter. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
Applications which do not demonstrate the essential skills, knowledge, experience and competencies will not be shortlisted.
Closing Date: 1700hrs Wednesday 14th January 2026
Please note, if you have not been contacted within 7 days of the closing date, your application has been unsuccessful on this occasion. Due to the high number of applications received, we are unable to provide individual feedback.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Hostel Assistant
Location: The Elms, Hemel Hempstead
Salary: £30,267 FTE
Hours: 10.15 hrs Tuesdays 9pm-7.15am, Opportunity for additional hours to cover holidays and sickness.
Reports to: Hostel Accommodation Lead
Closing date: Sunday, 18th January 2026. We may close the advert before this date depending on the number of applications.
About the role
· Resident Support & Safety: Provide person-centred care to individuals experiencing homelessness, including assisting with "crash pad" admissions, conducting resident searches, and maintaining hygiene standards through regular sanitising and equipment sterilisation.
· Catering & Kitchen Oversight: Manage the daily breakfast service by preparing food, setting up the dining area, and ensuring the kitchen remains clean by maintaining appliances like the dishwasher and communal fridges.
· Facility Maintenance & Housekeeping: Ensure the 44-bed hostel remains functional and tidy by managing laundry equipment, restocking essential supplies, overseeing waste disposal, and maintaining the reception area.
· Operational & Administrative Tasks: Support the smooth running of the service by preparing rooms for re-letting, sorting donations, performing PAT testing, and assisting with the training of new staff members.
About you
· Experience and knowledge: Proven background in supporting vulnerable people with complex needs, ideally within supported housing or charitable settings, with an understanding of homelessness issues.
· Skills and abilities: Able to work under pressure in emotionally charged situations, self‑motivated with strong time‑management skills, effective team player, and competent in written English; familiarity with CRM systems is desirable.
· Education and training: Capacity to work night shifts, experience with vulnerable groups, and a good standard of education preferred.
· Personal qualities: People‑focused, caring, considerate, diplomatic, independent yet collaborative, solutions‑driven, compassionate, and passionate about making a positive difference.
Benefits 25 days or equivalent annual leave
· Flexible working environment
· Medicash plan, including Virtual GP, some dental and optical cover
· Employee assistance programme - 24/7 mental health support helpline
· Professional development and training
· NEST pension scheme
How to apply
If you match our criteria, please send your CV, including your Supporting Statement.
. Please advise us should you require adjustments to be made for you at interview.
To help rebuild the lives of vulnerable people in Dacorum who are facing homelessness, poverty and social exclusion.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will be responsible for delivering support to individuals experiencing complex ill mental health and substance misuse issues, targeting achievable outcomes that promote and deliver positive outcomes for tenants in our services.The post holder will be responsible for delivering evidence-based interventions with a holistic assessment to support personalised recovery and promotion of independent living skills. Multi-disciplinary team working will be a part of the role, utilising and offering additional support and advice from partners and wider network services.
Key Responsibilities
Support Assessment & Delivery
- Implement and deliver dual-diagnosis support through 1.1 and group sessions to tenants experiencing issues with poor mental health and substance misuse.
- Undertake joint holistic assessments and risk assessments with tenants participating in the service to determine service and support needs and identity where these can be met.
- Provide outcome-based support measured against goals, personal aspirations of the tenant, and their achievements.
- Working with tenants, encourage them to identify their own goals and work towards independence and resilience. The key aims are to reduce the need for acute clinical interventions and hospitalisations.
- Put in place with the tenant, agreed SMART targets with a range of evidence-based interventions that addresses areas of need, such as harm minimisation, prevention of relapse for those in addiction recovery, and improved self-awareness and motivation.
- Through collaborative working with other teams in the organisation, enhance the personalised and choice-led support plan of tenants to integrate with their tenancy support needs and reducing the risk of tenancy loss due to dual-diagnosis issues.
- Help reduce episodes of crisis though support initiatives such as peer-led support groups.
- Be proactive in observing and responding to changing characteristics of tenants receiving support, recognising deterioration in mental wellbeing and putting in place interventions that reduce the likelihood of more acute support needs.
- Be a point of contact for tenants who are on the verge of experiencing a crisis episode, providing appropriate support and interventions to help avoid the need to access acute services.
- Foster positive working relationships with external stakeholders, breaking down barriers and improving access to appropriate support services such as specialised mental healthcare and addiction recovery programmes.
- Develop effective community links that expands support resources that to be offered to tenants.
- Develop all support plans and coaching sessions to embrace the key elements and principles of Trauma Informed Practice and Psychologically Informed Environments.
- Keep up to date with strategies and methodologies used in the support sector to ensure dual-diagnosis support in the organisation remains at a high level for all tenants accessing it.
- Promote the achievements of tenants receiving support through KPI reporting and case studies.
- Recognise goals and aspirations achieved by individuals and using the evidence obtained, formulate and develop future support plans and strategies that enhance the service.
- Work with team leaders and managers to develop our lived experience support in a structured and safe way.
- Deliver practical harm reduction, relapse prevention, and coping strategy workshops.
Risk Management
- Ensure accurate and up to date risk assessments are undertaken, putting in place effective risk management plans to mitigate risk of harm, neglect, and any other areas of risk to the tenant, staff, and wider community.
- Ensure all records and support plans are managed in compliance with organisational policies governing confidentiality, privacy, data sharing consent, and keeping to the requirements and principles of the UK GDPR.
General Responsibilities
- Support colleagues through the sharing of support strategies and techniques that will benefit tenants outside of dual-diagnosis sessions.
- Foster positive and effective working relationships with colleagues in the Housing and Support teams.
- Ensure adhere to Stay’s policies & procedures
- Represent the charity at relevant external meetings or forums as required.
- Always maintain professional boundaries and confidentiality, upholding the charity’s values and ethos.
- Participate in team meetings, training, supervision and appraisals as required.
- Undertake any other duties as reasonably required by the Operations & Services Manager.
- Ensure that Equality, Diversity and Inclusion is actively promoted in all areas of work.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our mission is simple but ambitious: to create thriving places for young people and flourishing, resilient communities—supporting transformation in mind, body, and spirit.
YMCA St Paul’s Group (SPG) is a long-standing charity dedicated to empowering young people and strengthening communities across London. For over 150 years, we’ve been providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.
About the Role
As a Housing and Support Officer, you’ll play a central role within our Housing and Support team, helping us deliver exceptional care, stability, and guidance to our residents. You’ll often be the first friendly face they see—answering queries, providing clear guidance, and ensuring a welcoming, safe, and supportive environment for everyone who walks through our doors.
This is a dynamic, people-focused role with a broad range of responsibilities. From reception and administrative duties to first aid, safety checks, and supporting new residents, your work directly contributes to a positive and meaningful experience for our community. No two days will be the same—and every day, your impact will be felt.
Key Responsibilities
First-Class Customer Service
You’ll be at the heart of our community, offering consistently warm, professional, and helpful support. Your interactions create a real and lasting difference for residents, visitors, and their support networks.
A Varied and Engaging Role
From managing calls and handling payments to coordinating repairs and mail, your everyday tasks keep our sites running smoothly. You’ll also support essential safety and security processes that protect our community.
Safety & Security Leadership
As a trained first aider and fire marshal, you’ll be trusted to respond effectively during emergencies. Regular wellbeing and facilities patrols will help ensure that residents feel secure, supported, and at ease.
Welcoming & Supportive Engagement
You’ll warmly welcome new residents, listen to concerns, respond to incidents of anti-social behaviour, and offer compassionate assistance to those who need it. Your attentiveness helps us maintain a safe and inclusive space.
Teamwork & Collaboration
Work alongside experienced housing advisors who share your commitment to making a difference. Your enthusiasm, empathy, and professionalism will be valued and celebrated as part of a supportive and dedicated team.
What We Offer
At YMCA St Paul’s Group, diversity, inclusion, and authenticity are core values. We want you to bring your full self to work—and we’ll support your voice, perspective, and growth through our Employee Resource Groups and inclusive culture.
We’re committed to your professional development, offering a broad learning and development programme that includes formal training, qualifications, and hands-on experience. You’ll have ongoing opportunities to progress and grow your career with us.
You’ll also enjoy a range of benefits designed to support your wellbeing in mind, body, and spirit, including:
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Free access to our gyms across all sites
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Discounts at major retailers and supermarkets
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Free wellbeing and counselling services
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Flexibility to work from multiple outer-London locations
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Career development programmes to help you thrive
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Family-friendly policies, including enhanced maternity pay
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Life Assurance (for permanent contracts)
(For a full list of staff benefits, please refer to our benefits guide.)
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). We are working towards a brighter future for everyone with cystic fibrosis by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
Our team of dedicated staff, volunteers, and Trustees work alongside people affected by cystic fibrosis to fund life-changing research, promote world-class clinical care, and provide information, advice and support and our work relies on the generous donations of our supporters.
About the role
As Director of Finance and Resources and with an oversight of a £15m budget, we are looking for a strong, corporate business leader operating at a senior level to help take Cystic Fibrosis Trust forward on our exciting journey towards a life unlimited by cystic fibrosis and optimising our finance and resources to deliver maximum impact for people with cystic fibrosis.
You will lead and develop a high performing multidisciplinary team of Heads including Finance, IT, Facilities, People and Organisation Development, Strategy and Business Intelligence, Company Secretariat functions as well as work closely with the Senior Leadership Team, Board of Trustees and other internal and external stakeholders. Please note this is a UK based role.
Your key responsibilities will include:
- Financial leadership of the Trust’s financial management strategy and statutory reporting and audit processes as well as reporting to our Boards and Committees.
- Digital and information systems: Lead IT and Digital development and implementation strategies, including delivery of the new CRM replacement going live in 2026 (MS Dynamics).
- People and Organisation Development: Lead best practice in our people management strategies, policies and practices as well as championing diversity and inclusion and staff learning and development.
- Business planning: Support organisational business planning and strategy development working closely with the CEO, Board of Trustees and our other internal and external stakeholders including people with cystic fibrosis.
- Facilities: Ensure our working environment and facilities support the delivery of our objectives in a cost effective and supportive way.
- Compliance and Governance: Be Company Secretary, ensuring appropriate governance systems and controls are in place and for reporting to relevant statutory bodies. Be responsible for our Data and ensuring compliance with GDPR, have oversight of Safeguarding and oversee complaints management and employment law compliance.
To be the right person for this role, the requirements you will need to meet include:
- To be a qualified accountant (CCAB recognised or equivalent) with minimum five years post‑qualification experience and ongoing CPD.
- Successful experience in a business leadership role to operate at a Director/Board level and as a senior leadership team member.
- Experience of developing effective short and long term business and financial strategies.
- Managing complex budgets, financial modelling and projections.
- Experience of directing, leading and developing multi-disciplinary teams.
- Experience of working successfully in a changing organisation where flexibility, agility and adaptability are essential.
- In-depth and up to date knowledge of best practice financial management and reporting under the Charity SORP and charity governance practices.
- In-depth and up to date knowledge of best practice HR/people management, knowledge of employment law and Data Protection regulations.
- Strong understanding of IT systems management and development and the ability to champion the use of digital solutions.
- Understanding and commitment to diversity and inclusion and our charitable cause, mission and values.
- Highly numerate with strong analytical and problem-solving skills.
- Ability to travel for work and/or work occasional unsocial hours if required.
Please note that this role will require a satisfactory DBS check before joining us and we will arrange the DBS check for the successful candidate.
You will also need to have the Right to Work in the UK before joining us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of our roles.
If this sounds like the right role for you and if you think you would fit well within a passionate, friendly and high-performing and highly supportive team, please get in touch!
Closing date and interview date
Closing date for completed applications is midnight Monday 12 January 2026.
Interviews expected Wednesday 21 and Thursday 22 January 2026.
Please note we reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
No agencies please.
How to apply:
For more details about the job and requirements, please visit our website or use the application button provided.
Our commitment to an inclusive workplace
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
Benefits: Benefits include flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme.
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