Data compliance officer jobs

Job Title: Head of Business Operations
Salary: £40,000 per annum (£32,000 per annum pro rata) + 10% company pension on successful completion of probation
Contract: Permanent
Base: The Brain Charity, Norton Street, Liverpool, L3 8LR
Hours: Part Time - 30 hours per week
Responsible to: Chief Executive Officer
Direct Reports: 4

Summary of Role

The Head of Business Operations will play a key leadership role within The Brain Charity, leading and overseeing the effective and safe delivery of a range of business and operational activities. This includes responsibility for premises management, health and safety, data protection compliance, ICT systems, and operational services such as room hire and café provision.

Working closely with the Chief Executive Officer and senior colleagues, the role will ensure that systems, processes and services run efficiently, meet regulatory requirements, and support the charity’s wider objectives. The postholder will also lead on continuous improvement, oversee operational performance, manage budgets and commercial activities, and develop sustainable income-generating services that support people living with neurological conditions.
 

Key Responsibilities

Management of Physical Assets

• Hold responsibility for the organisation’s assets register.
• Ensure that all buildings owned by the organisation and their fixtures and fittings are maintained to a high standard in a cost-effective way.

Health & Safety, Security & Business Continuity

• Provide leadership and assurance on the effectiveness of Health & Safety controls across the organisation.
• Ensure the safe, secure and continuous operation of the charity’s premises, including oversight of access arrangements, security controls, and incident response.
• Ensure Health & Safety and food safety policies are in place, effectively implemented, embedded into day-to-day operations, and consistently monitored to maintain full compliance across all operational activities.
• Ensure statutory checks, monitoring activities and remedial actions are completed, documented and reviewed in line with regulatory requirements.
• Maintain organisational readiness for incidents affecting premises safety, security, or continuity of service delivery, and act as the designated Deputy within the Business Continuity Plan, carrying out responsibilities in line with the defined scope and actions of the plan.
• Act as a designated security key holder and first point of contact for premises alarm activations and building security incidents, ensuring appropriate timely response and escalation.

Data Protection & GDPR

• Support and contribute to ensuring compliance with GDPR and data protection legislation across the organisation.
• Support the CEO and senior leadership team in meeting data protection responsibilities, including compliance reporting and engagement with the ICO and Subject Access Requests where required.

ICT, Digital & Systems Oversight

• Provide oversight of ICT infrastructure, Microsoft 365 accounts and CRM systems, ensuring they support operational and business objectives.
• Produce and present quarterly reports covering ICT performance, KPIs, system risks and improvement activity.
• Manage supplier relationships and contracts for IT support services, including due diligence, contract management and renewal.
• Support ICT and CRM development initiatives in line with organisational priorities.
• Ensure compliance with Cyber Essentials requirements and oversee the organisation’s cyber security posture.

Operational Management

• Take responsibility for improving the performance, productivity, efficiency, and profitability of the café, room hire services.
• Work collaboratively with the Communications Team to support the promotion and advertising of business activities, including room hire and café services.
• Lead and manage facilities refurbishment and improvement projects, ensuring they are delivered safely, on time and within budget.
• Oversee contractor engagement ensuring compliance with Health & Safety and contractual requirements during works.
• Ensure appropriate insurance policies are in place, regularly reviewed and maintained in line with organisational risk exposure.
• Act as the operational lead for insurance-related matters, including renewals and claims support.
• Support the CEO and Trustee Board with financial matters relating to business activities as required.
• Monitor and analyse business data, producing reports and delivering presentations to senior management and the trustee board.

Financial Management

• Set and manage budgets for existing product and service delivery.
• Forecast sales targets and monitor progress against these.
• Support the CEO and Trustee Board with financial matters related to business activities as required.

People Management

• Take responsibility for being up to date with the charity’s current policies and procedures and ensure they are adhered to by all staff within your department.
• Monitor, performance manage and improve the efficiency of all direct reports.
• Support the professional development of all direct reports.
• Provide ongoing and regular formal supervision through the organisation’s supervision and appraisal framework.
• Motivate staff to achieve their KPIs through quality controls.
• Monitor, train and support all volunteers.
• Delegate tasks to achieve the overall aims of the organisation in line with own responsibilities.
• Contribute to The Brain Charity management rota when required. 

Other

• Take responsibility for being up to date with the charity’s current policies and procedures and to adhere to these.
• Actively support promotional and fundraising events for The Brain Charity, attending a minimum of 1 fundraising or client-focussed event over the course of a year.
• Assist and support volunteers within the team as and when required.
• Carry out any other reasonable tasks which may be required by the charity from time to time.
• Regularly provide cover for all aspects of the department you belong to during any absence relating to your colleagues.

Who are we?

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.

We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.

Together we can end domestic abuse. Forever. For everyone.

About The Drive Partnership 

The Drive Partnership, established by Respect, SafeLives, and Social Finance in 2015, is working to end domestic abuse and protect victim-survivors by disrupting, challenging, and changing the behaviour of those who are causing harm. The Drive Partnership does this through the development of innovative perpetrator responses and advocating for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators to increase the safety and freedom of all adult and child victim-survivors. 

Purpose

Following a four-year investment from the Home Office announced in July 2025, the Drive Project – the Drive Partnership’s flagship intervention for high-risk, high-harm and serial perpetrators of domestic abuse – will expand across all areas in England and Wales, with the vast majority of funding flowing directly to local perpetrator services and victim-survivor services by nature of the Drive Project’s model. 

To support the safe implementation of the expansion of the Drive Project intervention, we are seeking a proactive, solution focused individual to work with Drive Partnership and SafeLives, and our delivery sites to ensure our Data Protection policies and practice are up to date, and being consistently adhered to.

This is a new role and will spend two days working to support the Drive Partnership and one day to support SafeLives directly. For more information on SafeLives and the Drive Partnership, please see below.

The role is sensitive by nature and involves dealing with highly confidential and complex information.

Position context

This role sits within the Finance Department and is a critical support function across SafeLives and the Drive Partnership . The Data Protection Officer will be managed by the IT and Compliance Manager and will also work closely with the Head of Operations and Practice Advisors in the Drive Partnership, and , Heads and the Leadership Team to ensure the smooth operating of the business.

Responsibilities

• Data Protection
• Relationship Management
• Administration

Person Specification

Experience

Strong working knowledge of UK GDPR, Data Protection Act 2018, PECR, and ICO guidance and with relevant qualifications. Experience managing data protection compliance within a charity, public sector, or safeguarding‑focused organisation. Understanding of safeguarding principles, particularly relating to domestic abuse, confidentiality, and safe data‑sharing protocols.

Skills

• Ability to interpret legislation and communicate requirements clearly to non‑specialists.
• Strong analytical and problem‑solving skills with a meticulous attention to detail.
• Excellent written and verbal communication skills, with the ability to produce policies and understand complex procedures.
• Capacity to manage competing priorities and work independently in a part‑time capacity.
• High levels of integrity, discretion, and professional judgement when handling sensitive and data.
• Knowledge of secure data‑handling technologies and cyber‑security principles

Competencies

• Delivering quality
• Teamwork
• Communication & Relationship management
• Influence
• Innovation and creativity
• Teamwork and collaboration
• Communication and relationship management
• Self-management
• Goal orientation

Equality and Inclusion

SafeLives is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. We are keen to have staff that appropriately represents all the communities we serve as an organisation.

Lived Experience

We believe there is no ‘them and us’ in domestic abuse, and recognise that applicants may have direct or indirect experience of their own, whether disclosed or not. We are committed to placing lived experience of domestic abuse at the heart of all we do, and colleagues who chose to share their personal expertise can do so openly and with organisational support.

If there is any discussion during the course of the recruitment process regarding a candidate's personal experience of domestic abuse, it will be treated confidentially and will not be shared outside of the interview panel/Human Resources.

Reports to: Chief Operating Officer with dotted line to Head of Technology 

Location:  Hybrid - mainly at home, with monthly co-working days in London and meetings with team as required 

Salary: £39,000 - £41,000 

Hours: Full time; 37.5 hours a week, We are happy to consider requests for flexible or part time working 

Contract: Permanent 

ABOUT NOW TEACH 

We believe that experienced professionals can make exceptional teachers who shape young lives. That’s why, since 2017, we’ve attracted, supported and championed those who make a courageous career leap into the classroom; more than 1,300 so far.

We currently have teachers in over 700 schools, teaching over 125,000 students. Our purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them. 

We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools. 

ABOUT THE ROLE 

Role overview 

The Data Manager is responsible for overseeing the collection, management, quality, security, governance and use of data at Now Teach. They are responsible for ensuring that Now Teach’s data is accurate, integrated between systems, well managed, accessible to support operational reporting, analysis, continuous improvement and strategic decision making.

This is a key role in ensuring we can identify, articulate and measure the impact of our work both internally, and with partners, senior stakeholders and funders as well as supporting our aims of operational efficiency and self-service. The role will continue to develop our data capability as an organisation to evaluate our impact and continually improve our processes.

The Data Manager will be adept at working with multiple stakeholders and helping navigate and simplify processes. They know how to pull information from our reporting systems alongside or combined with other data sources, including national benchmarks, to identify trends and patterns and provide that data to teams in a way that supports great decision making and improvement. They will have a passion for data engineering being hands on as well as being able to identify and implement improvements to drive our data forward. 

In this role you will……  

Data quality & governance 

• Oversee Now Teach’s data systems, fundraising and monitoring and evaluation processes ensuring they are set up for reliable data capture and reporting 

• Work closely with our data system product owners to ensure systems are set up and used to protect confidentiality, integrity and accessibility of data 

• Oversee data pipelines and the data aspects of integrations between our core systems

• Be responsible for data accuracy, integrity, governance and consistency across systems, ensuring high levels of data accuracy, completeness and consistency 

• Responsible for data capture across the organisation – Recruitment, Network, partners and donors 

• Ensure compliance with the UK GDPR and that data is handled securely and ethically 

Date engineering 

• Be responsible for transitioning raw data into clean, structured and reliable datasets that are easy to understand and can be used for informed decision making across the organisation 

• Be responsible for automating the collection of data from multiple systems so it can be reliably analysed 

• Creating datasets and reports that support accountability, learning and improvement 

• Develop our approach to data management and platforms, exploring the use of a medallion based data warehouse 

Reporting, monitoring & impact 

• Produce regular reports for teams, trustees, funders, and regulators. 

• Support monitoring, evaluation, and learning (MEL) activities to evidence impact and outcomes. 

• Enable accurate reporting for all teams from all key systems, developing self-service dashboards and reporting to support service improvement and organisational learning. 

• Support analysis and data led strategic decision making by providing and making accessible reliable data 

• Respond to ad‑hoc data and reporting requests, including grant applications and tender submissions. 

• Use internal reporting systems and external data sources, including national benchmarks, to identify trends and patterns, to support data led strategic decision making and organisational learning. 

Systems & improvement 

• Responsible for effective data capture across all new areas of work, working with the Head of Impact, Head of Technology and relevant teams to define and agree data needs and ensure appropriate systems are in place to support high quality data 

• Identifying opportunities to automate, streamline and improve data processes with an organisational ambition for data to be readily accessible for all teams 

• Build meaningful reports and dashboards, working with the Head of Technology and engaging with internal teams required 

• Maintain our data map and other related assets to ensure we have a clear view of what data we capture across the organisation and what we do with it 

• Develop data management and data visualisation guidelines for Now Teach to ensure we have a consistent approach to gathering data 

• Provide training and guidance to all Now Teach staff on data best practice 

Key collaborators 

In this role you will work closely with a wide range of stakeholders to achieve success, including... 

Head of Impact – partnering closely to ensure the organisation has robust, high-quality data to effectively measure, evaluate, and evidence impact. You will support the development of meaningful insights that enable data-driven decision-making and continuous improvement. 

Head of Technology – collaborating to ensure that data infrastructure, systems, and processes are fit for purpose, secure, and aligned with organisational needs, enabling efficient data management and integration across platforms. 

CRM Product Owner – working together to optimise the use of the CRM system, ensuring it meets user needs, supports accurate data capture, and enables effective reporting and analysis across teams. 

Director of Network and their team – providing clear, robust, and accessible data sets to support ongoing network design, planning, and delivery. Your work will help inform strategic decisions and ensure data is easily understood and actionable. 

Director of Philanthropy, Marketing & Communications and their team – supporting donor reporting requirements, contributing to the development of compelling fundraising pitches, and providing key data sets to strengthen communications. 

Director of Recruitment and their team – ensuring the provision of accurate and timely data to support forecasting and planning. 

PERSON SPECFICATION 

Who you are (qualities/values) 

• A team player, you believe the best results come from working together. You’re always ready to share ideas, support colleagues, and celebrate team successes. 
• You build great relationships wherever you go. You’re approachable, collaborative, and genuinely enjoy working with others to make a difference. 
• Have a talent for taking complex data and turning it into clear, engaging data insights that everyone can understand – whether they are a data expert or not. 
• Passionate about using data to support meaningful change and impact 
• Enjoy being part of a small team where people thrive on working together and outside their designated roles occasionally to drive work forward 
• Able to manage multiple projects, systems and data sets and keep track of how they interrelate 
• Have a commitment to continuous improvement 
• Comfortable working on your own and setting goals and deadlines, whilst responding to and prioritising ad hoc queries and requests 
• Committed to your own personal and professional development 
• Passionate about ensuring that schools and students benefit from the inspiring professional and life experience of career change teachers.

What you’ll need to succeed in this role (experience/qualifications etc) 

• High levels of accuracy and attention to detail 
• Strong organizational and prioritisation skills 
• Experience supporting impact measurement and reporting 
• Knowledge of UK GDPR and data protection principles 
• Advanced Excel and SQL skills 
• Experience (or a willingness to learn) of engineering data pipelines, building and maintaining scalable data warehouses
• Have skills and experience working with Salesforce, or be open to learning how to utilise Salesforce; quick to learn new systems and help others to navigate them 
• Have experience of project management, establishing operational systems and processes, with the ability to work autonomously 

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. 

WORKING AT NOW TEACH 

Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 32% of employees at all levels of the organisation work part time and everyone works flexibly, with time off in lieu part of our standard working practices. We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, and we set clear expectations and celebrate the successes of teams and individuals.  

Our Vision 

Schools and students benefit from the inspiring professional and life experience of career change teachers. 

Our Values 

Now Teach has four core values which encompass how we work together to delivery our vision and mission: Drive impact through expertise; Focus on who matters most; Make change happen; and Build connections that amplify. 

Our culture and values are central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.  

In return we offer you 

As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Christmas closure (25th Dec-1st January), a  pension scheme with a generous 11% employer contribution, enhanced parental leave policies, a rewards platform with employee discounts, access to an Employee Assistance Programme and an annual professional development budget for each employee. 

Working arrangements 

Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.

Application Process 

Please submit your CV and cover letter (max 2 pages for the cover letter).

Applications close on 16th June 

First stage interviews will take place on 1st/2nd July online 

Second stage interviews (if appropriate) will take place on 9th or 13th July online

Diversity, Equity & Inclusion 

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations Team.

All applicants must have an existing Right to Work in the UK. 

Safe Recruitment Procedure 

Now Teach are committed to safeguarding and promoting the welfare of children and young people.To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a Basic Disclosure and Barring Service check.

Are you passionate about restoring nature, and want to develop your technical expertise within an organisation which provides data and insight into environmental decision making, both locally and nationally.

Somerset Environmental Records Centre are looking for a Data Officer who can help us deliver our core services, but also help us to build upon those, to maximise our conservation impact.

Data Officer – Somerset Environmental Records Centre
Salary: Banding Level 2 - £26,500 - £28,000 per annum
Contract type: Permanent
Working hours: Full time
Location: Taunton, Somerset (Opportunity for hybrid working)

About Us:

Somerset Wildlife Trust is a local independent charity. We are the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We protect, and lead the recovery of Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians.

The Somerset Environmental Records Centre (SERC) is a non-profit organization hosted by the Somerset Wildlife Trust. We serve as the county’s central hub for data regarding wildlife sightings, habitats, and geology.

About you and the Role

You’ll be part of a team where new software and techniques can do some of the heavy lifting, but we also need you to be resourceful and innovative in your thinking. You will work closely with our Data Manager and colleagues, to refine existing systems and processes, and ensure best practice is embedded in everything that we do. Including within the centre’s data acquisition, collation, synthesis, management and analysis, where diligence and achieving efficiencies, are both priorities.

Principal elements of the role are to assist in the Data Management process within SERC, data governance and policy, data collection and capture, storage, security, integration and analysis. This includes software management and working with existing data and acquiring or accessing new data and evidence from varying sources. You’ll help ensure all incoming and outgoing data processes run smoothly, securely and are up to date, to fulfil SERC’s mission as the ‘go to’ ecological data evidence provider for the county.

Whilst working closely with the Data Manager and Head of SERC, there will be opportunities for personal development and to work with other team members in the promotion and growth of SERC, ensuring environmental information is gathered, stored, analysed, interpreted and managed in line with the requirements of the SERC partnership.

Responsibility 1: Data Management

• Helping maintain the integrity of SERC data in the databases and GIS system. This includes the establishment and conformity to SERC IT policies and protocols, ensuring that data integrity is maintained, routine data quality processes are carried out, and data protection legislation is adhered to, for example regarding personally identifiable data such as GDPR.
• Uploading data to the databases as required. Responsible for the smooth and timely transfer of data between databases/systems, such as uploads from Mapmate files and NBN uploads/extracts, discussing and resolving technical issues as necessary.
• Carrying out the analysis of SERC’s data holdings and identifying gaps at least annually in order to inform the following year’s activities.
• Undertaking SLA deliverables regarding data extracts in a timely and accurate manner as required by each Service Level Agreement.
• Providing technical input to the development of SERC software applications to assist SERC in streamlining its services and developing its products.
• Working with the SERC Data Manager and team to optimise SERC’s Engineering Data Management Process to facilitate current and future mandatory Government policies, such as BNG etc.
• Actively sharing IT and systems knowledge and skills with colleagues and volunteers.

Responsibility 2: Data Security

• Working with the SERC Data Manager to continually maintain robust systems and processes, and seek improvements in data security, for example embedding metadata into spatial outputs etc.
• Ensuring backup arrangements are adequate, ensuring data is as secure as it can be and that recovery procedures work as expected.
• Implementing the correct processes, tools, and controls to secure and protect SERC’s databases against accidental and intentional threats. Secure sensitive data and maintain the confidentiality, availability, and integrity of the databases and associated applications, systems, physical and virtual servers, including all other storage medium held on and off-site, and network infrastructure.

We offer some fantastic benefits including:

• 7% employer pension contribution
• Life assurance
• Flexible and agile working
• Wellbeing support – EAP, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays) + Christmas shutdown
• Staff social calendar and events

The opportunity to make a real and positive difference to nature, communities and the climate

Closing date: Monday 15 June 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

AT Beacon Project Support Officer (Operations & Data)
Salary: £26,500 – £28,000 per annum (depending on experience)
Contract/hours: 12-month fixed term (with potential to extend) | 35 hours per week (flexible, with occasional evenings/weekends)
Location: Hybrid – Office / Home / Community Sites (Lambeth)

About the Role

This is a pivotal role at the centre of a growing, community-led health initiative. The Project Support Officer (Operations & Data) will play a key part in coordinating day-to-day operations, monitoring performance, and ensuring the smooth delivery of the AT Beacon Project.

Key Responsibilities

• Programme Operations & Delivery: Coordinate Beacon Hub activities and manage operational logistics and support the delivery of key initiatives, such as the Fruit & Vegetable Prescription Programme.
• Data, Reporting & Insights: Maintain accurate and high-quality data systems, produce regular reports, support dashboard development, and analyse trends to inform decision-making.
• Stakeholder & Partnership Support: Act as a key point of contact for internal teams, community partners, and public health stakeholders. Support effective communication and collaboration across the project.
• Senior Leadership Support: Assist with SMT coordination, prepare briefing materials, and track actions and deadlines.
• Events & Outreach: Contribute to planning and delivering community events, workshops, and outreach activities.
• Communications & Digital Support: Support website updates, digital content creation, and social media activity.

Person Specification

• Essential: Experience in project/operations/data roles; strong organisation; data reporting skills; MS Office proficiency; strong communication
• Desirable: Public health or social prescribing experience; partnership working; monitoring & evaluation knowledge.
• Core Competencies: Ownership and accountability, Analytical thinking, Adaptability and problem-solving, Collaboration and relationship-building, Attention to detail.

Why This Role Stands Out

Opportunity to shape a growing community health model, work with senior leadership, and make a visible impact on health inequalities.

How to Apply

If you are passionate about advancing health and wellbeing in Lambeth and possess the drive to make a tangible community impact, we invite you to apply.

To be considered, please submit your CV along with a completed application form.

Closing date: 11 June 2026.

STRICTLY NO CONTACT FROM AGENCIES OR MEDIA SALES

We are excited to be supporting St. Lukes Hospice (Basildon & District), to find a part time Supporter CRM & Data Manager.

This is a hybrid role based at the peaceful countryside Thurrock Hospice site in Essex, with 22.5 hours (3 days) per week, working pattern can be discussed. (£18,034.28 - 23,393.39 depending on experience)

The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.

You would be joining an inclusive and supportive team with access to employee benefits that include:

• They offer 30 days holiday plus bank holidays.
• Various discount cards and subsidised meals to helping give you access to healthy food options.
• A pension scheme with Scottish Widows.
• Organised social events every quarter and special events.
• Free parking.

The Role
Development, management and review of processes and procedures for all fundraising income and data across on and offline platforms.

Management and development of the Hospices supporter CRM (Donorflex), leading the relationship with the CRM provider and other data management suppliers.

Development and implementation of appropriate CRM training and reference materials for the Hospices CRM users.

Management of the fundraising and marketing data selection function.

Management of the teams reporting and insight function, ensuring provision of necessary reports, insights and learning to support future income.

Work with key colleagues across the organisation to support the wider Hospices Data Strategy and development of our data architecture.

Line management, development and provision of professional support and guidance to our Supporter Data Officers and volunteers.

The Candidate
Experience of CRM database management with excellent knowledge of CRM databases.

Experience of managing income and data processes and reconciliation.

Experience of working with data for marketing purposes, including compliant handling of communication preferences and building marketing data selections.

Experience of undertaking data analysis and presenting in appropriate formats to inform business decisions.

Demonstrable knowledge and understanding of data protection legislation and industry-specific regulation and experience of ensuring compliance within processes and working practices.

IMPORTANT NOTE

Please note applications are being reviewed at the end of May. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Finance Officer will play a key role in maintaining strong financial controls, ensuring data accuracy, and supporting the effective stewardship of resources across the organisation.

Key responsibilities:

 

Financial Operations

• Act as the first point of contact for finance-related queries, responding or escalating as appropriate 

• Contribute to the effective day-to-day financial operations across the Church and associated entities 

• Process and accurately record income and expenditure transactions in line with internal processes 

• Maintain accurate, complete, and audit-ready financial records 

• Support the handling, recording, and secure processing of cash and cheque income in line with established procedures 

• Prepare and arrange the banking of funds, ensuring accurate reconciliation to financial records 

• Support financial processes across multiple related entities, including appropriate allocation of income and costs 

• Process and reconcile inter-entity transactions where required 

• Investigate and resolve discrepancies, escalating issues where appropriate 

Income, Giving, & Donor Administration

• Administer all income streams, including donations, events, and charitable and commercial activities 

• Maintain accurate records of donor giving and ensure appropriate allocation of funds 

• Process Gift Aid claims in compliance with relevant regulations and maintain supporting documentation 

• Reconcile giving records with bank and system data, investigating and resolving discrepancies 

• Support donor communications, including responding to queries and preparing giving statements and related communications 

 

Accounts Payable & Receivable

• Process supplier invoices, staff and volunteer expenses, and other payments in a timely manner 

• Ensure all transactions are appropriately authorised and coded in line with financial controls 

• Support the preparation and execution of payment runs 

• Raise invoices and manage incoming payments, including monitoring outstanding balances and following up where necessary

• Prepare and process payments, including international transactions where required, ensuring accuracy and appropriate authorization.

Financial Controls & Compliance

• Maintain and apply financial controls, including approval processes and expense policies 

• Support fraud prevention measures, including verification of payment details and appropriate segregation of duties 

• Ensure compliance with charity finance requirements, including Gift Aid and restricted fund management 

• Maintain accurate and audit-ready financial records and supporting documentation 

• Maintain appropriate controls over cash handling and banking processes 

• Support the integrity and accuracy of financial data across systems

Month-End & Reporting Support
 

• Assist with period-end processes, including reconciliations and preparation of supporting schedules 

• Prepare draft financial reports and summaries for review by the Finance Manager 

• Provide basic analysis and commentary on financial performance where appropriate 

• Monitor bank balances and support cashflow awareness through regular updates and reporting 

Systems & Process Improvement

• Use financial and related systems effectively to maintain data accuracy and efficiency 

• Identify opportunities to improve processes, systems, and internal controls 

• Support the implementation of new systems or process improvements where required 

General Support

· Provide administrative and operational support to the Finance Manager as required

· Contribute to the continuous improvement of the finance function

· Undertake other duties appropriate to the role

 

 

Christian Faith and Culture

 

• Will clearly live out, embrace and impart the culture of New Life Church through being Honouring, Courageous, Compassionate and Generous.

• Clearly demonstrate a heart and passion for the church and the city

• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.

• Willingness and ability to communicate their own story of their faith journey

• Positively promote the Christian faith in line with the objectives of New Life Church

Involve Northwest is an innovative, community-based organisation with an approach that is grounded in our core belief that the services we offer are free, confidential, and are motivated for public benefit, and not profit.

Job Title: Chief Executive Officer (CEO)

Location: The Community Village, Rock Ferry, and the Wirral community.

Working Pattern: 35 Hours per week (to be discussed)

Salary: £70,000 - £75,000 per annum (FTE) Depending on experience

Reporting To: Board of Directors

Responsible For: Operations & HR Director, Finance Manager and supporting Consultants.

This role is subject to a DBS check and subscription to the update service in line with the internal Safer Recruitment Policy.

Core Responsibilities

1. Lead the organisation, establish its standards, and represent it as the public face and ambassador.

2. Serve as the organisation’s figurehead while strengthening and expanding relationships with commissioners and key stakeholders.

3. Define the strategic direction in collaboration with the Board of Trustees.

4. Implement the strategic plan and drive sustainable organisational growth.

5. Provide strong financial leadership, including budgeting, forecasting, income generation, and asset management.

6. Prioritise and advance the diversification of funding streams with overall accountability.

7. Ensure effective risk management and regulatory compliance including GDPR, H&S, Safeguarding, Charity Governance.

8. Build and develop a strong workforce while fostering a unified, one-team culture.

Leadership And Managerial Responsibilities

• Lead the organisation, providing direct line management to the Operations and Human Resources Director, Finance Manager and Consultants.

• Deliver strong, visible leadership across the organisation.

• Accountable for shaping, influencing, and delivering both internal and external operational strategies.

• Maintain strategic oversight of existing contracts and services, ensuring effective delivery and performance.

• Develop, monitor, and review key operational resources, including business plans, business continuity plans, and risk registers.

Strategic Responsibilities

• Scope and drive forward funding & partnership opportunities in support of sustainability and growth.

• Grow Involve Northwest’s network of commissioners and strategic/mutually beneficial partnerships.

• Identify the opportunities for collaboration and diversification.

• Consider the organisation, its destination and routes to that destination with ‘out of the box’ thinking.

• Reviewing all aspects of service provision and the roles of Involve Northwest personnel.

• Oversee management of Involve Northwest assets, including any buildings.

• Assist in identifying new premises and the basis upon which they are occupied (purchased/leased) in the context of Involve Northwest’s needs.

• Lead on organisational change; provide governance around internal resources, communication and marketing, and growth.

• Lead on all funding opportunities, including the scoping and writing of bids and responses to tender invitations, expressions of interest and soft market testing as appropriate.

• Overseeing Involve Northwest’s communication and marketing strategy.

Partnerships Management

Involve Northwest is predominantly funded through contracts with central and local government. The successful person will interface directly with funders and commissioners, managing those relationships and attending contract meetings where appropriate. Attend external meetings/groups and act as the ‘face’ of the organisation, in collaboration with the Management Team.

The role will focus on growing Involve Northwest’s influence within our network of commissioners and strategic/mutually beneficial partnerships to secure future commissions in new delivery themes or areas in the Northwest that align with our strategy and vision.

You would also be expected to identify, explore, and develop new partnerships outside Involve Northwest’s traditional stakeholders with organisations in both the public and private sectors.

This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments within the Company.

Company Duties and Responsibilities:

• Evaluate and work in line with statutory requirements and company policies and procedures, including ISO9001:2015, the Companies Act, Charity Law and UK GDPR.

• Work to Involve Northwest’s Safeguarding procedures.

• Represent the charity in the best manner.

• Demonstrate a commitment to the vision, values, and strategic aims of Involve Northwest.

• Maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.

• Work within Involve Northwest’s practice standards.

Person Specification – Essential

Experience

• Significant experience in a senior management role.

• Development of a strategy with a proven record of implementation, tracking and monitoring progress.

• Experience in securing year-on-year sustainable funding.

• The ability to link operational delivery with the strategic plan to achieve its stated objectives.

• Track record in delivering business change.

• Risk management, business continuity and disaster recovery planning and testing

• Working with commissioners/grant funders at senior levels.

• Significant experience in overseeing bid/tender writing at an operational and strategic level, with the ability to present at all levels and deliver reports as required.

• Strong decision-making skills.

• Budget management experience.

• Developing communication and delivery strategies.

• Working in the third sector would be useful but is not essential.

Knowledge and Skills

• Excellent people skills, including communication, relationship building and emotional intelligence.

• Proven track record in change management.

• Problem-solving, planning skills and innovative thinking.

• The ability to implement strategies to meet the organisation’s goals agreed with the board of directors.

• Understanding the importance of excellent employee management and have the ability to motivate.

• Excellent organisational skills, results-driven, with a clear focus on outcomes.

• Consider the organisation, its destination and routes to that destination with ‘out of the box’ thinking.

Personal Attributes

• Innovative thinking.

• A belief in the Organisation’s service delivery and objectives.

• Enthusiasm and a catalyst to motivate others.

• Be a visionary for the organisation and lead by example

• Good communication skills with excellent people skills

• Be compassionate and empathetic and have a high level of integrity.

• The ability to deliver honest feedback in a direct but emotionally intelligent way.

• Act with integrity and respect when working with all clients, agencies, and individuals.

• Flexible, adaptable, and an excellent active listener.

• Be a team player with an open and honest manner and be able to build effective relationships.

• High level of personal resilience concerning workload and ability to discharge tasks.

• Excellent organisational skills, hard-working, results-driven, with a clear focus on outcomes.

As a community-focused employer who values the health and well-being of our employees, Involve Northwest encourages a positive work-life balance and actively supports our staff so they can better support the community.

We offer a range of benefits to fulfil this, including:

· 25 Days Annual Leave plus Bank Holidays

· Birthday Day Off

· Company Pension & Health Cash Plan (eligible after 3 months)

· Extra days of annual leave for service loyalty

Please note this role is subject to a 6-month probation period, 2 satisfactory references, right to work and DBS check.

Involve Northwest is committed to the welfare and safety of all individuals, particularly those who are vulnerable or at risk. We recognise our responsibility to protect the well-being of children, young people, and adults who may come into contact with our charity and its projects. We have a clear Safer Recruitment Policy in place, which is applied to all staff, including third-party individuals and volunteers.

 

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.

Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications. 

As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies. 

You will be a key external interface for our community and partners.  You will do this by:

Staff/Board Leadership and Governance:

• Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers. 

• Building team spirit and employee engagement and offer.

• Leading and delivering regular staff performance and development reviews.

• Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.

• Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.

• Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.

• Ensure policies are kept current.

• Ensure recording and management of absence/leave.

• Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.

• Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.

• Oversee training and personal development plans for staff and volunteers, as appropriate.

• Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.

• Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.

• Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.

Foodbank Management:

• Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.

• Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.

• Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.

• Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.

• Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.

Strategy and External Relationships:

• Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.

• Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.

• Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.

• Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.

• Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.

• Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.

About you

Essential Experience and Knowledge:

• 5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.

• Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.

• Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.

• Experience in developing and leading successful and engaged volunteering programmes and support.

• Full valid driving licence. 

• Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.

• Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.

• Experience of implementing rigorous reporting and evaluation practices on operations.

• Experience of managing day-to-day financial administration and reporting.

• Evidence of delivering clear metric dashboards and reports.

• Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.

• Demonstrable knowledge and experience in HR processes and management.

• Experience in building and delivering strategic plans.

• Proven experience of effective problem solving and responding to crisis situations.

• A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.

• A nuanced and sensitive understanding of the complex reasons people attend food banks.

Desirable Experience and Knowledge:

• Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.

• Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views. 

• Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.

• Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.

Personal Skills and Attributes:

• An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.

• An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.

• A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.

• A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.

• Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.

• A high level of literacy and communication.

• A high level of numeracy and ability to analyse data.

• Strong leadership attributes to build engagement and performance with the team.

• Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.

• Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.

This is a pivotal moment for MYTIME. We are growing fast, our ambitions are national, and we need a Head of Operations who is genuinely ready to grow with us - not just manage what we have today but help build what we need for tomorrow.

As a true second-in-command to the CEO, you will be the operational backbone of the organisation: the person who ensures our governance is airtight, our systems are fit for purpose, our commissioner relationships are strong, and our data tells the story of our impact. You will think and act strategically, while remaining close enough to the day-to-day to spot what needs fixing before it becomes a problem.

This is a rare opportunity to shape the future of a purpose-driven organisation at a critical stage of its growth. If you are the kind of person who thrives on complexity, takes initiative, challenges thinking, and brings rigour without bureaucracy, we want to hear from you.

Trusts & Grants Officer

Salary:£31817 per annum

Location:Midlands Wide, Hybrid Working (2

Benefits:25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Trusts, Grants & Foundations Fundraising Manager

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot by going to our website.

The Role

The Trusts & Grants Officer is responsible for delivering income from trusts, foundations and statutory funders through proactive prospect research, high quality applications, relationship management and timely reporting, contributing directly to FareShare Midlands’ income targets and growth plans.

Trusts & Grants Delivery

• Manage a portfolio of trust, foundation and grant funders
• Writing applications and reports
• Budget management for restricted funds
• Working with FSM and FSUK colleagues on bids
• Build strong relationships with programme officers, grant managers, funding panels.
• Managing restricted funding compliance
• Coordinating evaluation and evidence collection for funder reports
• Monitoring funder requirements and deadlines

Pipeline Development & Prospect Research

• Identify a pipeline of new opportunities in trusts, grants, foundations and corporate to secure new income for FareShare Midlands
• Maintain a rolling 12 to 18 month pipeline
• Regular prospect research using databases (e.g. funds online, the charity commission website, idox etc)
• Prioritising opportunities by value, likelihood and strategic fit
• Assisting on project development working with colleagues to build in the needs and preferences of funders to ensure projects can attract support

Funder Stewardship & Reporting

• Professional stewardship of trusts and foundations funders
• Managing funder communications in line with grant agreements
• Working with the stewardship officer and comms team to identify and develop impact stories and relevant data.

Communication

• Writing funder-facing materials
• Ensuring clarity, evidence and compliance in all submissions
• Coordinating case studies and impact data for bids

Compliance, Monitoring & Administration

 Application tracker ownership

• Reporting calendar management
• Income forecasting for trusts & grants
• Document management for funder requirements

You will be successful in this role by:

• Consistently securing income from trusts, foundations and statutory funders in line with agreed targets
• Maintaining a strong, well-researched pipeline of trust and grant opportunities
• Submitting high-quality funding applications and reports to deadline
• Achieving a healthy success rate across applications through strong prospecting and proposal quality
• Ensuring full compliance with restricted funding requirements
• Building positive, professional relationships with funding partners
• Providing accurate income forecasting and pipeline reporting
• Bringing creativity and passion in communicating FSM’s central mission to inspire funders to support us.

Essential

• Demonstrable experience of restricted funding
• Ability to manage multiple deadlines
• Strong analytical and written skills
• Confidence working with budgets and impact data
• Experience of supporting or developing fundraising partnerships and maximising fundraising opportunities
• Experience of securing gifts from trusts, grants and foundations
• Experience in writing compelling funding applications and impact reporting
• Experience in prospecting for new business and stewarding donors face to face
• Willingness to work flexibly including events and occasional weekends.
• To subscribe to the ethos, vision and mission of FareShare Midlands
• Full clean driving license and have access to a vehicle so that travel between depots or to stakeholder meetings is possible (all travel costs reimbursed)

Skills, knowledge and abilities

• Knowledge of trust, grant and foundation fundraising, particularly around restricted funding
• Excellent communication skills, good persuading skills and good writing skills
• Excellent numeracy skills and use of Excel
• Good relationship building skills, both inside and outside an organisation
• Ability to work to meet objectives and deadlines
• Ability and experience of working well in a team

Values and behaviours 

• A commitment to Equal Opportunities
• An appreciation of FareShare Midlands’ mission and vision
• Flexibility of approach and ability to work in a team
• Proven ability to develop and maintain good working relations, with both internal and external audiences

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

Closing date for applications is Wednesday 24th June 2026. 

Fundraising Compliance Officer (Temporary) London | Hybrid working | £17.03 per hour | 3-month duration

Ready to take on a role where your work supports a meaningful cause?

We’re partnering with a well-established national charity to recruit a Fundraising Compliance Officer for a short-term assignment during a critical period for the team. This is a fantastic opportunity to contribute to ethical fundraising, protect supporter trust, and support high-quality, compliant communications.

The Organisation

This purpose-led organisation is committed to supporting individuals affected by serious health conditions while driving forward life-changing research and services. Their work reaches thousands of people across the UK, and they place a strong emphasis on integrity, transparency and supporter experience.

The Role

You’ll join a small, collaborative compliance function, working closely with colleagues across fundraising, data and legal teams. This is a hands-on role with a mix of operational delivery and process improvement.

You will play a key role in helping the organisation maintain high standards of compliance across all fundraising activity.

Key responsibilities include:

• Managing and triaging a busy compliance inbox, ensuring queries are responded to or escalated effectively
• Reviewing fundraising and marketing communications to ensure compliance with internal policies, data protection legislation and the fundraising code of practice
• Supporting GDPR and consent management processes, including maintaining records and reviewing documentation
• Assisting with the review of legitimate interest assessments and consent frameworks
• Monitoring third-party fundraising activity, including reviewing call recordings and identifying any compliance risks
• Supporting the production of complaints reports and analysis, providing insight to improve processes and supporter experience
• Contributing to the development of guidance and internal resources to strengthen compliance practices
• Building strong working relationships across fundraising, legal, data and supporter care teams

About You

This role would suit someone who is detail-focused, proactive, and confident working with policies and regulation in a fast-paced environment.
You will bring:

• Experience in compliance, GDPR, data protection, quality assurance or complaints handling
• Confidence interpreting and applying policies, regulations or governance frameworks
• A strong understanding of consent and communication preferences
• Excellent organisational skills with the ability to manage multiple priorities and deadlines
• Strong communication skills with the ability to engage a range of stakeholders
• High attention to detail and the ability to identify risks and recommend improvements

Experience within the charity, public sector, regulatory or membership environment would be beneficial, but is not essential.

Working Arrangements

• Hybrid working with approximately 2 days per week in the London office
• A supportive team environment with close collaboration during onboarding
• Opportunity to gain valuable exposure across fundraising compliance and data protection

Why Apply?

• Be part of a mission-driven organisation making a real difference
• Gain hands-on experience in a broad and impactful compliance role
• Work within a supportive, knowledgeable and collaborative team
• Make a tangible contribution during a high-priority project period

Interested?

CVs are being reviewed on a rolling basis – early applications are encouraged.

Apply now to be part of a purpose-driven organisation delivering meaningful impact through ethical and responsible fundraising.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The Senior Finance Officer leads financial control, budgeting, expenditure monitoring, and financial reporting for Osman Consulting's project support role. The post ensures that financial information is accurate, timely, well documented, and compliant with contractual and internal requirements.

3.Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Finance Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time

4. Scope of Work and Key Responsibilities

     Budget management and control

• Maintain project budgets, budget lines, forecasts, and expenditure tracking tools for management use.
• Monitor expenditure against approved allocations and identify variances, burn-rate concerns, or unsupported cost movements requiring management action.
• Support financial planning and provide management with clear financial visibility for decision-making.

     Financial Documentation and reporting

• Review financial records, supporting documents, reconciliations, and payment-related files to ensure accuracy and completeness.
• Prepare periodic financial reports, summaries, and management updates in the required format and within agreed deadlines.
• Coordinate with the Sudan Finance Officer to obtain complete and accurate field finance information and supporting documentation.

     Internal Control and Compliance

• Ensure that payment controls, authorisation workflows, segregation of duties, document retention, and audit trail requirements are followed.
• Support audit preparation and respond to internal or external financial review queries as assigned.
• Flag any suspected non-compliance, fraud risk, or weak supporting documentation immediately through the appropriate escalation channel.

5. Qualifications and Experience

• Bachelor’s degree or Diploma in Accounting, Finance, Business Administration, or related field 
• At least 5 years of relevant project finance, donor compliance, experience, or NGO financial management.
• Good understanding of financial control and audit-readiness requirements.
• Strong organizational, attention to details and communication skills.
• Full professional proficiency in English.
• Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
• Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.

6. Core Competencies

• Financial discipline and accuracy
• Confidential handling of information
• Analytical thinking.
• Service orientation and teamwork

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The Senior Operations Officer supports operational planning, procurement follow-up, documentation control, and implementation support systems so that project delivery requirements are translated into timely and well-organised operational action.

3.Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Project Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time

4. Scope of Work and Key Responsibilities

    Operational planning and tracking

• Support the Project Manager in maintaining operational plans, procurement trackers, action logs, and implementation support schedules.
• Monitor progress of operational actions and follow up with responsible staff to minimise avoidable delays.

     Procurement and Supply chain support

• Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
• Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
• Coordinate with the Sudan Operations and Logistics Officer on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation

Documentation and Asset control support

• Maintain orderly operational records covering procurement files, delivery notes, inventory information, service agreements, and other control documents.
• Support tracking of assets, equipment, and key operational commitments linked to project implementation.

   Operational Risk Management

• Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
• Provide timely updates to the Project Manager on issues requiring escalation or re-prioritisation.

5. Qualifications and Experience

• Bachelor’s degree or Diploma in operations management, logistics, supply chain, Business Administration, or related field 
• At least 5 years of relevant experience; preferably in humanitarian or project environment.
• Good understanding of procurement workflows, record keeping, and implementation support systems.
• Strong organizational, attention to details and communication skills.
• Full professional proficiency in English.
• Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
• Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.

6. Core Competencies

• Operational organization
• Confidential handling of information
• Analytical thinking.
• Service orientation and teamwork

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.