Data compliance officer jobs

We are looking for a Programmes and Finance Officer to play a key role in supporting the financial management and oversight of DEC appeals. This is an exciting opportunity for someone with strong analytical skills and a passion for humanitarian work to contribute to DEC funded emergency responses.

You will provide financial analysis, ensure compliance with policies, and produce high-quality reporting to support decision-making and accountability to stakeholders. Ideally, you should be detail-oriented, have excellent financial skills and have an appetite to learn & shape individual and team efficiencies. You must be able to communicate confidently across diverse groups and be genuinely interested in the humanitarian sector.

About You

 We’re looking for someone who combines financial expertise with strong analytical skills and a commitment to humanitarian work. You must be experienced in analysing financial data, budgets and reports and have strong Excel and data analysis/visualisation skills (e.g. Tableau, Power BI desirable). You should have excellent attention to detail and an ability to present complex information clearly.

You should demonstrate strong communication and stakeholder engagement skills, with a proven ability to manage multiple priorities and work independently. Ideally, you should have interest or have experience in the humanitarian or international NGO sector.

Key responsibilities:

· Develop tools to collect and analyse financial and operational data from member charities.

· Support the development of appeal documentation and reporting templates.

· Help produce data analysis and insights for appeal launches.

· Review budgets and financial reports from member charities.

· Aggregate and analyse financial data, identifying trends and variances.

· Ensure compliance with DEC policies and financial standards.

· Act as a key contact for finance and compliance queries.

· Prepare funding agreements and financial reports for stakeholders.

· Support reporting to institutional donors and external bodies.

· Chair and coordinate finance and compliance working groups.

· Support improvements to systems, processes and the DEC Operations Manual.

· Work collaboratively across Programme and Finance teams.

Please download the job description for full details and provide a short covering letter with an updated CV, if you are interested in this role.

Interviews: Will take place in person in our London office (near Old Street), on Monday 13 July.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The Youth Endowment Fund 

Senior Evaluation Manager

Reports to: Head of Evaluation

Salary: £54,300 

Location: Central London, hybrid* 

Contract: 24 months full-time (Fixed term contract) 

Application deadline:  5pm, Monday 6th July 2026 

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn’t have to be this way.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives. 

The evaluation team contributes to the design and implementation of the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring, and the quality assurance of rigorous impact evaluations from experts in the field. The Senior Evaluation Manager will play a key role in leading evaluation work. The post holder will also lead a team of evaluation managers, ensuring they have the support to deliver a portfolio of evaluation projects. 

Key responsibilities 

The core of your job is to ensure that we are excellent at evaluation, so that we can find out the very best ways to prevent young people and children from becoming involved in violence. 

Evaluation 

Working with the Head of Evaluation the post holder will: 

• Implement the processes for assessing the quality of evidence underpinning applications to the fund and making funding recommendations to the Grants and Evaluation Committee. 

• Shape the evaluation approach for individual grant rounds, including leading on this for a small number of rounds. 

• Act as a source of expertise on the statistical underpinnings of YEF’s evaluation work, including on issues such as  power calculations, regression analysis and  missing data.

• Lead the delivery of YEF’s evaluation work, designing, commissioning and managing complex and large-scale RCTs and QEDs

• Be responsible for YEF’s evaluation policies and reporting templates, ensuring they remain consistent and fit for purpose. 

• Be responsible for the ongoing development of YEF’s commissioning guidance. 

Team management 

The post holder will likely lead the recruitment, management and development of a team of evaluation officers and will: 

• Ensure they have the knowledge, skills and support to carry out their work effectively. 

• Provide regular feedback and coaching on written outputs. 

• Supervise and project manage the team’s evaluation work, providing quality assurance and monitoring of progress against project plans and project budgets. 

Collaborative working 

The post holder will contribute to the wider YEF team and will: 

• Be accountable to YEF’s Fund Leadership Team for the delivery of evaluations, on time and on budget, including reporting on risks and issues. 

• Work closely with colleagues across YEF and specifically the Programme team. 

• Ensure high-quality evidence is at the heart of all YEF activity and that the evidence we produce is communicated in a clear and accessible way which will drive sustainable change. 

• Support the management of YEF’s panel of evaluators and expert panel 

General 

The post holder may be involved in other elements of YEF's projects, working with senior colleagues to commission, scope and deliver projects. 

About you 

You are this sort of person: 

• You don't want your days to pass without making a difference. You want to play a significant part in reducing the level of youth violence and see the value in an evidence-informed approach.

• You are an excellent communicator. You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non- experts. 

• You have a post-graduate degree (Masters or PhD) in social science, social policy, public health, health services or other field, with a significant quantitative component, or relevant experience equivalent to a Masters qualification. 

• You have strong knowledge, experience and technical expertise in evaluation methodologies including experience of RCT design and/or design of complex quasi-experimental evaluations (e.g. propensity score matching, regression discontinuity design, instrumental variables). 

• You have quantitative analysis skills  including experience of using advanced analytical software such as R, Stata or SPSS. 

• You have significant experience in carrying out or commissioning research including designing all aspects of the research and managing external contractors.  This may be in academia, government or a related sector. 

• You have strong relationship management skills. You are comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners, and policy makers. You’re able to provide constructive challenge when required.

• You bring the best out of your colleagues.You have experience in leading teams and managing others to achieve amazing results. You can both take and give direction. You are collaborative and a team player, able to build strong relationships across the whole organisation. You are happy to help out when and where it’s needed. 

• You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment. 

• You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.

• You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.

• You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values. 

You may have, but they are not essential: 

• A good level of knowledge and understanding of crime or serious violence. You know the facts, understand the issues, know the key people, and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.   

While it is not a criterion, we are especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Hybrid Working Details    

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.     

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

To apply 

To apply, please send a CV, cover letter and the monitoring form via our application page by 5:00pm on Monday 6th July 

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:    

1. Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.   
2. Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.   
3. How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible?  

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission. 

You will also be required to provide proof of your eligibility to work in the UK.

Interview process 

Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place on the week commencing 20th July 2026. 

Personal data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 

Apply before 30th June 2026

This role requires you to already have a Right to Work in the UK

Reporting to: Chief Operating Officer

Location: 122 Braymere Road, Peterborough, PE7 8NB (On-site work)

Weekly Hours: 40 hours per week (08.30 AM to 5.30 PM, Monday to Friday)

Salary: £32,500 p.a.

Annual Leave: 28 days annual leave inclusive of bank holidays

WELCOME TO GFA WORLD

Since 1979, we have been committed to serving the “least of these” in Asia and Africa, primarily in places where no one has ever heard the name of Jesus, so that those still waiting can experience the love of God for the first time. Today, nearly 3 billion people have little to no opportunity to ever hear the name of Jesus. Every single day, an estimated 70,000 people die without ever hearing His name.

We are partnered with National Missionaries serving as the hands and feet of Christ in Asia and Africa, children in poverty and suffering, and community development initiatives helping families in need of care or during disasters.

As a Christian missions order we are a small organisation, but we are deeply committed to doing our work with excellence, faithfulness, and care in everything we do. We function as a community, and by joining GFA World you’ll be joining a family that does life together—journeying toward Jesus, living for eternity, and making a difference for some of the poorest and most afflicted people on earth in Christ’s name.

Our Mission

We exist to ensure no one dies without knowing the love of Christ and give people the chance to experience a transformed life in Christ by partnering with National Missionaries to bring the love of Jesus to communities still waiting to hear His name.

WHY THIS ROLE MATTERS

GFA World's mission is to help people know Jesus and experience His love in places where there is little or no Christian presence. Every donation, prayer, event, communication, and ministry activity relies on strong systems and faithful stewardship behind the scenes. 

This role helps ensure that GFA World remains financially sound, legally compliant, operationally effective, and a healthy place for staff to serve. You will help steward the resources entrusted to us by our partners, support the staff who carry out the ministry, and maintain the systems that allow our work to grow sustainably.

As a small and highly collaborative team, we do not have separate departments for finance, human resources, compliance, facilities, health and safety, or operations. Instead, we rely on people who are willing to take ownership, learn new things, solve problems, and help strengthen the organisation wherever needed.

This role is ideal for someone who enjoys creating and improving systems, spotting gaps, and ensuring that important things do not fall through the cracks.

OCCUPATIONAL REQUIREMENT

As a result of our Christian ethos, this post is covered by an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to:

• Be a practising Christian and active member of a local church.
• Subscribe to GFA World’s Statement of Faith and the Nicene Creed.
• Demonstrate a personal commitment to our Mission and Core Values.
• Participate in and lead Christian prayer as part of normal organisational life.
• Work effectively with Christians from a variety of denominational backgrounds.

YOUR RESPONSIBILITIES

Finance & Accounting (25%)

• Maintain online accounting system (QuickBooks Online) and other related financial systems.
• Maintain and improve accounting structures, nominal ledger, and chart of account.
• Review, maintain, and automate transaction processing workflows.
• Upload and reconcile donations and other financialtransactions.
• Complete monthly and quarterly reconciliations.
• Process payroll and maintain payroll records.
• Oversee pension administration and HMRC submissions.
• Prepare budgets and reports in collaboration with leadership.
• Monitor actual performance against budgets and identify variances.
• Assist with year-end processes and external audits.

People & Culture (25%)

• Administer HR system (Employment Hero) and maintain accurate staff records.
• Coordinate recruitment, onboarding, and off-boarding processes.
• Maintain employment documentation, contracts, and policies in accordance with GDPR.
• Coordinate staff training and professional development records.
• Support performance review and appraisal processes.
• Help preserve and strengthen GFA World's mission, values, and staff culture.
• Assist staff and managers with HR-related administration and processes.

Compliance & Governance (25%)

• Maintain awareness of relevant employment, charity, and workplace regulations.
• Review organisational policies and recommend updates where needed.
• Maintain compliance records and organisational documentation.
• Support legal and regulatory compliance requirements.
• Coordinate organisational risk assessments.
• Maintain the health & safety master file and supporting records.
• Carry out routine health and safety tests.
• Organise mandatory health and safety trainings and checks.
• Maintain incident records and compliance documentation.
• Help ensure a safe working environment for staff and visitors.

Operations & Facilities (25%)

• Maintain the smooth day-to-day operation of the office.
• Order office supplies and consumables.
• Manage office equipment and coordinate repairs when required.
• Liaise with contractors, service providers, and suppliers.
• Manage office keys, alarms, access systems, and security procedures.
• Support office refurbishments and workplace improvement projects.
• Identify opportunities to improve organisational systems, processes, and ways of working.
• Take ownership of operational issues and see them through to completion.

CHRISTIAN COMMUNITY LIFE

GFA World is a Christian ministry, and prayer is central to who we are and how we serve.

All staff participate in regular corporate prayer as part of normal organisational life. These times include reading Scripture, sharing thanksgiving, and praying for the needs of the ministry, our staff, and the mission field.

The successful applicant will be expected to actively participate in these prayer times and, on occasion, lead them.

As with all roles at GFA World, staff are expected to support the spiritual life and mission of the organisation through prayer, service, and Christian fellowship.

ABOUT THE APPLICANT

We recognise that, to be great at your role, there are certain characteristics that are important and others that enable a good fit within our existing team and culture. But if you don’t meet them, get in touch anyway! You may be more awesome than you realise.

Required

• You are a practising Christian with active involvement in a local church.
• You have a heart for helping people know Jesus, even if your role is primarily office-based.
• You care about serving people in some of the world’s most underserved communities.
• You are willing to support the mission in whatever practical way is needed.
• You have experience in accounting and human resources administration.
• You are comfortable working with financial systems, spreadsheets, and IT softwares.
• You are naturally organised and detail-oriented.
• You enjoy creating order, systems, and clear processes.
• You take ownership of problems rather than waiting for someone else to solve them.
• You are comfortable researching unfamiliar topics and learning independently.
• You can manage multiple responsibilities and priorities simultaneously.
• You communicate clearly and professionally in both written and spoken English.
• You can work independently while also contributing positively to a team.
• You are comfortable handling confidential and sensitive information with discretion and integrity.

Desirable

• Experience with QuickBooks Online.
• Experience with Employment Hero or similar HR software.
• Experience processing payroll and administering workplace pensions.
• Experience preparing budgets or monitoring budget performance.
• Experience maintaining policies, compliance records, or organisational documentation.
• Experience coordinating staff training and maintaining training records.
• Experience with health and safety administration, risk assessments, and workplace compliance.
• Experience within a charity, church, ministry, or values-driven organisation.
• Experience identifying and improving organisational systems and processes.

GFA WORLD’S STATEMENT OF FAITH

We Believe:

•    That the Bible is the inspired and infallible Word of God, given to us by the Church – “the pillar and ground of the truth” (1 Timothy 3:15).
•    The Nicene Creed to be the official Creed of the Holy Church.
•    In one God, Creator of all things, eternally existing in three persons: Father, Son, and Holy Spirit, and that these three are co-eternal and of equal dignity and power.
•    In the deity of Jesus Christ; His miraculous conception by the Holy Spirit; His virgin birth; His sinless life; His death on a cross; His bodily resurrection; His ascension to the right hand of the Father; and His personal, imminent return.
•    That man was created by and for God; that by man’s disobeying God, every person incurred spiritual death, which meant they were no longer in communion with God, and physical death was the consequence; and that all people are given the option of being redeemed and restored to God.
•    The Lord Jesus Christ died for our sins and that all who believe in Him are declared righteous because of His victory over death and are, therefore, in right relationship with God.
•    Salvation means far more than being “saved from sin; we are saved for sonship, to be divinely adopted sons and daughters of God. Forgiveness is the precondition for God’s greater gift, the gift that will last beyond our death: the gift of divine life” (1 Corinthians 15:3-7).
•    Believers in Christ are destined to share in the life of the Holy Trinity. Sharing in the life of God, as God has shared in our humanity (1 Peter 1:4).
•    In the present ministry of the Holy Spirit indwelling all believers and thus enabling and empowering the life and ministry of the believer.
•    In the bodily resurrection of everyone who has lived, the everlasting blessedness of those in right relationship with God, and eternal separation for those who have rejected God’s forgiveness in His Son.
•    The sacrament of marriage to be ordained by God as a holy union between one man and one woman as biologically defined at birth.

OUR DESIRE

To be devout followers of Christ and to fulfil His Great Commission amongst people still waiting to hear His name for the first time, by training up, sending out, and assisting qualified labourers in partnership with the body of Christ

OUR CORE VALUES

1. Knowing the lord Jesus more fully & intimately
2. Being a people of integrity and excellence
3. Living in submission to God’s word
4. Being a people of faith
5. Being a people committed to prayer & worship
6. Having a servant lifestyle
7. Being a people of grace & love
8. Serving sacrificially
9. Being a people sold out to win the lost at any cost
10. Working together with the body of Christ

THE NICENE CREED

We believe in one God, the Father Almighty, maker of heaven and earth, and of all things visible and invisible.

And in one Lord Jesus Christ, the only begotten Son of God, begotten of the Father before all worlds; God of God, Light of Light, very God of very God; begotten, not made; being of one substance with the Father, by whom all things were made. Who, for us men and for our salvation, came down from heaven, and was incarnate by the Holy Spirit of the Virgin Mary, and was made man; and was crucified also for us under Pontius Pilate. He suffered and died and was buried; and the third day He rose again, according to the Scriptures, and ascended into heaven, and sits at the right hand of the Father; and He shall come again, with glory, to judge the living and the dead; whose Kingdom shall have no end.

And we believe in the Holy Spirit, the Lord and Giver of Life; who proceeds from the Father; who with the Father and the Son together is worshiped and glorified; who spoke by the prophets. And we believe in one, holy, catholic and apostolic church.

We acknowledge one baptism for the remission of sins; and we look for the resurrection of the dead and the life of the world to come.

Amen

Team: Health & Safety and Environment 

Location: Remote with regular travel. Approx. two to three times a week, covering the South-East of England region

Work pattern: Monday-Friday, 35 hours per week 

Salary: Up to £44,289.75 per year 

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Responsibilities of our Health and Safety Officer: 

- Conduct in-person health & safety and fire risk assessments across centres and shops, ensuring compliance with legislation and internal policies 

- Investigate accidents and incidents, analyse trends, and recommend preventative actions 

- Maintain accurate records of inspections, training, assessments, and incidents in line with data protection requirements 

- Work with colleagues across teams to implement remedial actions from inspections and audits 

- Promote completion of H&S e-learning and identify additional training needs

- Build strong relationships with staff and volunteers to foster a positive safety culture 

- Lead regional H&S Committee meetings and contribute to team discussions and continuous improvement of SHE practices 

- Support wellbeing and mental health awareness by signposting relevant resources 

- Collaborate with colleagues on H&S elements of projects and activities across the charity 

About the Health & Safety and Environment team: 

The team manages most Health and Safety functions in-house and works closely with departments across Cats Protection. It includes a head of department, senior officer, environment and sustainability lead, administrator, and four regional officers covering the UK. The team supports retail outlets, Cat Centres, accident investigations, DSE, and branch volunteer enquiries.

What we’re looking for in our Health and Safety Officer: 

-Lives in or around the South-East of England 

- NEBOSH general certificate (or equivalent) and membership of a relevant professional body 

- Significant experience (3+ years post qualification) in a similar health & safety role, ideally in public sector, facilities, or charity setting 

- Experience working across multiple sites 

- Strong knowledge of health & safety legislation and best practices 

- Excellent communication and influencing skills across all levels 

- Able to work independently, manage workload, and perform under pressure 

- Organised, pragmatic, and professional with a flexible, positive attitude 

- Proficient in Microsoft Office, especially Excel 

- Holds a full UK driving license and has access to a vehicle

What we can offer you: 

- range of health benefits 

- 26 days’ annual leave plus bank holidays, increasing with length of service 

- Salary Finance, which empowers you to take control of your financial wellbeing 

- and much more, which you can learn about

Application closing date: 6th July 2026 

Virtual interview date: 29th July 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. anonymised application form 

2. video screening 

3. virtual interview 

Head of Data and Insight

Location: London (currently Old Street, moving to King's Cross in 2027). Minimum 2 days based in the office.

Salary: £70,902 - £82,719 per annum depending on experience

Contract: Permanent, full-time (37.5 hours per week)

Pioneer a new role and build a brand-new Data and Insight function at Moorfields Eye Charity, transforming how this world-class health organisation uses evidence, insight and innovation to maximise impact at a pivotal moment of growth.

About Moorfields Eye Charity

Moorfields Eye Charity is dedicated to advancing eye health and transforming lives through world-class research, innovation and patient care. Working in partnership with Moorfields Eye Hospital NHS Foundation Trust and the UCL Institute of Ophthalmology, the charity funds pioneering research, supports life-changing services and helps shape the future of eye health.

As the charity continues to grow, it is investing significantly in its data and insight capability to become a truly evidence-led organisation. This newly created role offers an exciting opportunity to lead that transformation and ensure data drives decision-making, performance and impact across the charity.

The role

Reporting to the Deputy Chief Executive and being an active member of the Management Group, the Head of Data and Insight will provide strategic leadership for data, insight and performance across the organisation.

You will develop and deliver the charity's data strategy, improve reporting and system integration, and build a culture where data informs decision-making across fundraising, grant-making, finance and wider organisational activity. Leading a small but influential team, you will work closely with colleagues across the charity to improve data quality, governance and reporting, while exploring opportunities to utilise AI and emerging technologies.

Key responsibilities

• Develop and deliver the charity's data and insight strategy.

• Lead and develop the Data and Insight function.

• Oversee data governance, quality, security and GDPR compliance.

• Optimise and integrate key systems including ThankQ, Flexigrant, finance systems and Mailchimp.

• Develop reporting frameworks, dashboards and performance measures.

• Lead on data integration, automation and process improvement.

• Provide expert insight and advice to senior leaders and Board committees.

About you

You are an experienced data leader with strong technical expertise and a track record of using data and insight to improve organisational performance, combined with confidence in communicating, engaging and influencing the wider organisation’s team and key stakeholders on the importance of data and insight.

You will have:

• Experience leading data, insight or business intelligence functions.

• A track record of developing data strategies and embedding a data-led culture.

• Strong knowledge of data governance, GDPR and reporting best practice.

• Experience of CRM and business systems integration.

• Excellent analytical, communication and stakeholder management skills.

• The ability to translate complex data into clear, actionable insight.

How to apply - For a full candidate pack and details, contact Faye Marshall at Harris Hill via the apply button.

Closing date: 9am, Monday 13 July 2026

Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

Charity People is delighted to be partnering with Amref Health Africa UK to recruit for their next Senior Data & Insights Officer.

Senior Data & Insights Officer

Location: Hybrid - home working with time in the London (Bermondsey) office
Salary: £28,800 (£36,000 FTE)
Hours: 28 hours / 4 days per week
Contract: Permanent
Closing date: 6^th July
Interview date: 1^st interview w/c 13^th July (virtual) and 2^nd interview w/c 20^th July (in person)

Are you looking for a role where your technical expertise can support truly life-changing work, while also giving you the flexibility, trust and balance that can be hard to find elsewhere? Amref Health Africa UK is looking for a collaborative, data-savvy professional to take ownership of a pivotal role at the heart of a friendly, purpose-led team.

Why This Role Matters

This is a chance to help shape how a remarkable charity uses data to deepen supporter engagement, strengthen fundraising and make smarter decisions across the organisation. You will be the go-to person for data and insight, helping colleagues turn information into action and ensuring systems, reporting and processes genuinely support growth.

About Amref Health Africa UK

Amref Health Africa is the largest Africa-based international health development organisation, working in 35 countries to bring about lasting health change. Its programmes span maternal and child health, disease prevention, water and sanitation, health financing, and wider social determinants such as education, gender and climate resilience. The UK team exists to grow support for this work and is known for being warm, collaborative and deeply committed to the mission. It is a small organisation where people know each other well, work closely together and genuinely value kindness, flexibility and shared purpose.

What You'll Do

• Lead the day-to-day use, maintenance and improvement of Microsoft Dynamics CRM
• Develop reports, dashboards and visualisations that support fundraising and decision-making
• Translate complex data into clear, accessible insight for non-technical colleagues
• Work across teams to improve processes, data quality and ways of working
• Support data governance, compliance and integrations with other systems
• Build confidence across the organisation by providing practical support and training

What You'll Bring

• At least 3 years' CRM experience, ideally including Microsoft Dynamics
• Strong reporting and data visualisation skills, ideally with experience using tools such as Power BI or Qlik
• The ability to communicate confidently with a wide range of stakeholders
• A collaborative approach and the confidence to build trust, offer solutions and challenge constructively
• Excellent attention to detail, sound judgement and a genuine interest in helping colleagues use data well
• Charity sector experience would be very welcome, particularly in a mission-led, collaborative environment.

What's In It For You

• A genuinely flexible part-time role, with scope to shape working patterns in a way that works for you
• Hybrid working with a practical, trust-based approach to office time
• A supportive, close-knit team where people enjoy working together
• A strong pension contribution, enhanced parental leave, volunteering leave and a personal celebration day
• 25 days' annual leave, rising with service, plus bank holidays and additional time off over Christmas
• The opportunity to use your skills in a role with real purpose, autonomy and impact.

Success Looks Like (6 Months In)

• You are confidently managing CRM workflows and reporting
• You have built strong, credible relationships across the team
• Colleagues trust you as a valued expert and partner
• Your insight is helping to shape smarter decisions and stronger fundraising outcomes.

Before you decide whether or not to apply, please ensure you have read all of the information provided above and make sure that you have the relevant skills and experience for the role.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Data and Systems Officer 

Role Details & Staff Benefits 

Salary: £30,385 gross per annum 

Duration: Permanent 

Hours: Full-time 

Location:Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional travel required for staff days, site visits and other events. 
 

NASP offer a range of core benefits for staff including:   

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

• Access to discounts across the Southbank Centre site; including free/discounted reciprocal access to participating galleries & museums in London & the UK 
   

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period. 

About NASP 

The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website.

Our working culture values flexibility, wellbeing, and collaboration. We are committed to creating an inclusive workplace and supporting our staff to work in ways that suit both their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation. 

Inclusion at NASP 

We particularly welcome applicants from global majority and LGBTQIA+ communities, those with lived experience relevant to social prescribing, and those who identify as disabled and/or neurodiverse.

As a Disability Confident Employer we guarantee an interview to candidates who identify as disabled and opt into the ‘Guaranteed Interview Scheme’ on our application portal, provided they meet the minimum essential criteria for the role. 

We are committed to creating a fair, accessible and supportive recruitment process, and to removing barriers wherever possible. We will consider reasonable adjustments at every stage of the recruitment process to support individual needs. Adjustments will depend on your specific circumstances and request, but may include: 

• Flexibility with interview times and formats and locations 

• Providing application materials in alternative formats

• Accepting applications in alternative formats including video or audio 

If you require adjustments, an alternative method of application, or would like to discuss your needs, please contact us and we will be happy to support you. 

How To Apply 

To apply for this role, please follow the link to our application portal. You will be required to upload your CV and covering letter only, outlining how you meet the requirements of the role and person specification. Please note that any additional files (such as reports) will not be considered during shortlisting.

To support us with monitoring our Equal Opportunities Monitoring, we ask also all candidates to complete our Equal Opportunities form. Your responses will not be shared with the panel or used to make any recruitment decision.

The deadline to apply is 9am on Monday the 13th of July. 

First stage interviews will be held on Wednesday the 29th & Thursday the 30th of July 2026. You will be able to indicate on our application portal whether you will be available or unavailable during this period. 

For more information on the role, please email any questions to us via the email on the job description document. We look forward to hearing from you about the role of Data and Systems Officer. 

Job Description & Person Specification 

Purpose of This Role: 

This key support role will work with colleagues across the organisation to ensure NASP’s data and key systems, including our CRM (Microsoft Dynamics 365), dashboards and databases, are effective, accurate, and useful. This includes improving data capture, enabling consistent reporting, and ensuring that quality data can be used to support organisational priorities.

The role will support colleagues to use systems confidently and understand data requirements, providing analytic solutions that meet the needs of the organisation, and identifying where practices and systems can be improved.

The role will sit within the wider Operations team who oversee the core business and operational functions of NASP, including Finance, HR, Governance, Project Support, Administration, and Logistics. As a member of this team, the role will provide general administrative support to NASP programmes, liaising with our CRM support provider (Chorus) and IT provider (Logicata) to act as an essential bridge between internal colleagues and these external technical experts.

As NASP continues to develop its membership and training offers, the Data and Systems Officer will support the growth of this work, ensuring that systems and data flows are aligned, and leading on the technical management of data within these systems. The role will also support teams with reporting and evaluation, making effective use of NASP’s data. 

This is an ideal opportunity for a proactive and highly organised individual with excellent data management, administrative, and technical skills (particularly working with CRMs) to support across the range of NASP’s programmes and projects, as well as development of new systems and processes. 

Person Specification: 

Essential 

• Knowledge of the VCFSE sector and/or Social Prescribing 

• Good working knowledge of CRM systems, preferably Microsoft Dynamics 365 (including technical skills) 

• Experience of administrating/managing membership systems or other databases 

• Knowledge of GDPR and other Data compliance requirements 

• High-level numeracy, logical reasoning, accuracy and attention to detail 

 Desirable   

• Comfortable working with large, complex data sets and identifying trends and data quality issues 

• Strong Microsoft Excel skills, and experience with data visualisation tools 

• Experience in the charity, health, or public sector 

• Ability to work within a busy environment and effectively prioritising and managing own workload 

• Ability to manage working relationships with external partners & providers 

• Experience in training & upskilling colleagues (particularly in data management, systems & processes) 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

Responsibilities: 

CRM and Systems Management  

• Ensure colleagues across the organisation are effectively using the CRM (Microsoft Dynamics); as well as other key data systems, supporting with staff training and guidance, providing advice and support where needed to ensure the team feels positive and confident using them in their day-to-day work.

• Undertake regular reviews & audits of data stored on the CRM to amend errors (e.g. duplicate records), and identify gaps or areas of concern, ensuring a smooth user experience. 

• Work closely with our CRM support provider (Chorus) to manage any support requests and technical errors, undertaking any updates, fixes and developments to the system where required. 

• Proactively identify any CRM and wider system processes that can be improved or developed, working with NASP colleagues to ensure the CRM is being effectively integrated into their work. 

• Working with the Strategic Project Manager, undertake regular contract reviews with our CRM provider to ensure value for money and quality of service.

Data Management 
 

• Oversee NASP’s Data inbox, responding to enquiries and escalating concerns or risks. 

• Working with Director of Operations to proactively support NASP to meet data compliance; to identify any data risks and to mitigate these, including gaps in data capture or poor system use. 

• Present data through reports and produce insights to support NASP’s evidence, evaluation and reporting needs (e.g. for grant funders, programme evaluation or trustee board reports). 

• Work with NASP colleagues to improve how data is used in their work, building good data habits across the organisation. 

• Identify and address common issues in how documents and information are managed across the organisation, ensuring standards are maintained consistently across NASP.

 Systems Integration  

• Work with colleagues to support the ongoing development of NASP’s Membership & Training offers, by ensuring the data and systems that support this work are effective. 

• Support colleagues with effective data use to track the engagement, activity and growth of key networks and communities. 

• Provide administrative support to establish and develop any new systems, working with colleagues and external providers as needed, ensuring that data flows between existing systems are aligned. 

• Work closely with the Communications team to ensure the NASP website supports the capture and flow of data effectively. 

• Liaise with our IT provider (Logicata) for anything relating to the Microsoft suite, including technical support.

General 

• Take a proactive approach to support and lead administrative reviews / efficiencies across the organisation, ensuring consistency of approach. 

• Work with teams across the organisation to help ensure we are delivering business objectives. 

• Support the Communications team and other colleagues in managing NASP shared mailboxes, including deputising for colleagues where necessary. 

• Support the Operations team in the ongoing maintenance of business, finance and project management processes & systems. 

Reporting To: Strategic Projects Manager (International, Arts & Grants) 

Who are we?

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.

We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.

Together we can end domestic abuse. Forever. For everyone.

About The Drive Partnership 

The Drive Partnership, established by Respect, SafeLives, and Social Finance in 2015, is working to end domestic abuse and protect victim-survivors by disrupting, challenging, and changing the behaviour of those who are causing harm. The Drive Partnership does this through the development of innovative perpetrator responses and advocating for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators to increase the safety and freedom of all adult and child victim-survivors. 

Purpose

Following a four-year investment from the Home Office announced in July 2025, the Drive Project – the Drive Partnership’s flagship intervention for high-risk, high-harm and serial perpetrators of domestic abuse – will expand across all areas in England and Wales, with the vast majority of funding flowing directly to local perpetrator services and victim-survivor services by nature of the Drive Project’s model. 

To support the safe implementation of the expansion of the Drive Project intervention, we are seeking a proactive, solution focused individual to work with Drive Partnership and SafeLives, and our delivery sites to ensure our Data Protection policies and practice are up to date, and being consistently adhered to.

This is a new role and will spend two days working to support the Drive Partnership and one day to support SafeLives directly. For more information on SafeLives and the Drive Partnership, please see below.

The role is sensitive by nature and involves dealing with highly confidential and complex information.

Position context

This role sits within the Finance Department and is a critical support function across SafeLives and the Drive Partnership . The Data Protection Officer will be managed by the IT and Compliance Manager and will also work closely with the Head of Operations and Practice Advisors in the Drive Partnership, and , Heads and the Leadership Team to ensure the smooth operating of the business.

Responsibilities

• Data Protection
• Relationship Management
• Administration

Person Specification

Experience

Strong working knowledge of UK GDPR, Data Protection Act 2018, PECR, and ICO guidance and with relevant qualifications. Experience managing data protection compliance within a charity, public sector, or safeguarding‑focused organisation. Understanding of safeguarding principles, particularly relating to domestic abuse, confidentiality, and safe data‑sharing protocols.

Skills

• Ability to interpret legislation and communicate requirements clearly to non‑specialists.
• Strong analytical and problem‑solving skills with a meticulous attention to detail.
• Excellent written and verbal communication skills, with the ability to produce policies and understand complex procedures.
• Capacity to manage competing priorities and work independently in a part‑time capacity.
• High levels of integrity, discretion, and professional judgement when handling sensitive and data.
• Knowledge of secure data‑handling technologies and cyber‑security principles

Competencies

• Delivering quality
• Teamwork
• Communication & Relationship management
• Influence
• Innovation and creativity
• Teamwork and collaboration
• Communication and relationship management
• Self-management
• Goal orientation

Equality and Inclusion

SafeLives is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. We are keen to have staff that appropriately represents all the communities we serve as an organisation.

Lived Experience

We believe there is no ‘them and us’ in domestic abuse, and recognise that applicants may have direct or indirect experience of their own, whether disclosed or not. We are committed to placing lived experience of domestic abuse at the heart of all we do, and colleagues who chose to share their personal expertise can do so openly and with organisational support.

If there is any discussion during the course of the recruitment process regarding a candidate's personal experience of domestic abuse, it will be treated confidentially and will not be shared outside of the interview panel/Human Resources.

The Role

As  Outreach & Communications Officer, you will act as a key first point of contact for prospective students, managing high volumes of enquiries across email, phone, and SMS while delivering a professional and supportive experience. You will take ownership of reviewing applicant data and documentation to assess eligibility and ensure fair and equitable access to SEO London programmes.

Working with the organisation’s CRM system (Salesforce), you will be responsible for maintaining high-quality data, tracking student journeys, and supporting informed admissions decision-making. The role requires sound judgement, particularly when handling complex or borderline cases, and a proactive approach to improving processes, systems, and student communications.

In addition to frontline admissions support, you will play a critical role in strengthening student conversion and engagement, using data insights to inform outreach strategies and contribute to continuous improvement across recruitment and communications activity.

Admissions and Communications

• Act as a point of contact for prospective students, delivering timely, accurate and supportive responses across email, phone, and SMS.
• Provide guidance throughout the application journey, ensuring an inclusive and high-quality candidate experience.
• Manage and prioritise a high volume of enquiries, demonstrating strong judgement and professionalism.
• Review applications, supporting evidence, and student data to assess eligibility for programmes.
• Take ownership of more complex or borderline cases, applying policy and judgement to reach fair outcomes.
•  Escalate high-risk or sensitive cases where appropriate, contributing to consistent decision-making standards.
• Streamline admissions workflows from data reviews.

CRM & Data Management

• Monitor and evaluate admissions data, including borderline cases and data cleaning, to support fair and accurate decision-making.  
• Ensure compliance by following safeguarding, equality, and data protection policies during the admissions process. 
• Maintain accurate and up-to-date applicant records within the CRM system, ensuring data integrity at all times.
• Track student interactions and progression through the admissions pipeline, supporting reporting and forecasting.
• Identify data gaps or inefficiencies and implement improvements to systems and processes.

Conversion, Outreach and Insights

• Deliver sessions (online/in-person presentations) and attend communications and outreach events.
• Manage targeted SMS and call campaigns and communicate strategies to improve student recruitment from applicants.
• Work with programme teams to help them understand viable leads to allocate places through our admissions lists. 
• Maintain accurate contact lists and track engagement to inform future outreach and marketing strategies.
• Review and monitor conversions through our customer relationship management (CRM) platform.
• Support student recruitment and conversion through targeted communications and follow-ups.
• Use data and engagement insights to inform outreach strategies and improve conversion rates.
• Collaborate with wider teams to ensure leads are effectively managed and places allocated appropriately

Person Specification

Skills and Experience

· Familiarity with analytics tools or analysis to assess and improve delivery.

· Strong project management skills with a focus on execution and delivery.

· Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Canva.

· Experience using communication management and email marketing platforms (e.g. Mailchimp or Webex).

Desirable Skills and Knowledge

· Experience with Salesforce CRM.

· Experience with data analysis and visualisation.

· Understanding of the UK education landscape and student outreach.

· Good knowledge of diversity, equity and inclusion principles and their application in communications.

Behaviours

· Positive and initiative-taking self-starter.

· Team player with a proactive attitude 

· Creative thinker with the ability to generate engaging ideas.

· Strong written and verbal communication skills.

· Highly organised with the ability to manage multiple tasks and priorities.

· Flexible and collaborative, working effectively across teams and with stakeholders.

· Commitment to applying DEI knowledge to foster an inclusive organisational culture.

Required Qualifications

· Bachelor’s degree (any discipline) or equivalent experience.

· Native-level fluency in English.

What we offer?

· Annual Leave: 28 days + Bank Holidays.

· Enhanced Family Friendly Policy.

· Flexible working (2 days in the office) and a lovely office space by Borough Station.

· Benefits:

o Employee Assistance Programme

o And more…

Timeline:

Closing date for applications: 15th July 
First and Second interview:  TBC

If you are interested in this opportunity, please apply as soon as possible.  We are reviewing applications on a rolling basis.

Location: Hybrid / The Grange, Saunderton, Princes Risborough
Hours: 35 hours per week, Monday to Friday

We are looking to recruit a Trusts and Foundations Officer to join our Trusts and Foundations team and support the delivery of Hearing Dogs for Deaf People’s fundraising strategy. The Trusts and Foundations team is working towards an income target of £1.3m in 2026 to 2027, with planned growth to £2.1m by 2029 to 2030.

This is an exciting opportunity to develop your fundraising career within a collaborative and ambitious team. You will contribute to securing income from charitable trusts and foundations, building funder relationships, and supporting the wider Income Generation function. The role works primarily within the Trusts and Foundations team, whilst also working with other Officers and Assistants across the Income Generation directorate to support cross-departmental activity, projects and key administrative processes throughout the year.

We are looking for individuals who demonstrate passion for our cause, a keen eye for detail, and the ability to write compellingly about the difference Hearing Dogs makes to the lives of deaf people. You will be confident communicating with a wide variety of people, including funders, volunteers, and senior colleagues, and will bring a proactive and positive approach to everything you do.

Key Responsibilities

• Funding Applications & Funder Communications
• Relationship Management & Stewardship
• Systems & Data Management
• Income Generation Directorate Cross-Working

Skills, Knowledge and Expertise

Essential:

• At least 1 year's experience of working in a fundraising role
• Excellent written communication skills, with the ability to write clearly, accurately and compellingly
• Strong attention to detail and good numeracy skills
• Excellent interpersonal and verbal communication skills
• Strong IT skills, including Microsoft Office
• Ability to plan and prioritise workload effectively and meet deadlines
• Ability to work collaboratively as part of a team
• Creative thinker, able to spot opportunities and use initiative

Desirable:

•  Experience of working within Trusts and Foundations or Philanthropy Team
•  Experience of Microsoft Dynamics 365 or a similar CRM database

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service
• Day off for your birthday
• Defined contribution group personal pension plan
• Enhanced sick pay
• Enhanced maternity, paternity and adoption pay
• Eye care
• Hearing tests
• Learning and Development opportunities
• Discounts on merchandise at Hearing Dog gift shops
• Pet Dog Policy

For further information and to apply, please visit our website via the apply button.

Closing date: 17th July 2026.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

This exciting role links our 350+ community organisations that receive food from us — known as our Community Food Members (CFMs) — with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week.

The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams.

Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region.

1) Cross-Functional Coordination

• Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand 
• Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages.
• Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules.
• Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock).

2) Food Sourcing Support

• Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance.
• Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow
• Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history.
• Support awareness-raising activities about FSSW’s surplus redistribution capability (e.g., events, promotional updates).
• Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager.
• Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity.
• Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager.

3) Member Support & Service Delivery

• Support member onboarding, offboarding, account updates, queries, complaints and general membership administration.
• Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate.
• Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity.
• Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations.
• Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services).
• Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams.

4) Data, CRM & Reporting

• Maintain accurate member records in Salesforce and ensure data integrity across systems.
• Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics.
• Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making.
• Contribute to KPI monitoring across both Membership and Food functions.

5) Compliance, Food Safety & Member Standards

• Operate in accordance with the FareShare Food Safety Manual and maintain required training.
• Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions.
• Conduct in-person compliance visits with member organisations as required.
• Provide administrative support for product recalls, safety notices and compliance related communication.

Person Specification

Essential Criteria

• Experience or knowledge working in an operational, coordination or customer/member support role
• Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment.
• Confidence working with data and digital systems
• Excellent communication and relationship-building skills, able to coordinate across teams and externally

Desirable Criteria

• Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate.
• Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise.
• Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting.
• Experience working in a charity, community food environment or membership-based service
• Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups.
• Comfortable representing the organisation externally
• Experience supporting projects or campaigns, including administration, coordination and communication tasks.
• Attention to detail in compliance-related work

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Director of Digital, Data and Technology to play a pivotal role in our Central Services in the City of London.

Sounds great, what will I be doing?

This role provides strategic leadership across data, digital and technology to drive coherence, assurance and insight within a mission-led organisation. The Director is responsible for shaping and delivering an integrated strategy that aligns technology and data with organisational priorities, improving outcomes for people facing disadvantage. This includes leading multidisciplinary teams, strengthening data governance and insight, overseeing digital transformation and IT operations, and ensuring robust information security, risk management and compliance. The postholder works closely with senior leadership to translate ambition into clear, prioritised plans, embed a user‑centred and evidence‑led culture, and ensure services are supported by reliable, inclusive and future‑ready technology and information systems.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The role requires a senior leader with significant experience across data, digital and technology in a complex organisation, with the ability to develop strategy and translate it into clear, deliverable plans. Essential to the post is a strong understanding of data, insight and technology functions, alongside expertise in governance, data protection, information security and risk management. The postholder must demonstrate the ability to lead multidisciplinary teams, manage budgets and suppliers, and drive organisational change through user‑centred, evidence‑led approaches. Strong communication, analytical thinking and stakeholder engagement skills are critical, along with the ability to operate effectively within senior governance structures and influence decision‑making at executive level.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Primary Responsibilities

Salesforce Platform Management

· Day to day management of the Back Up Trust Salesforce system

· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information

· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency

· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions

· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.

· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities

· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate

User Training, Support & Adoption

· Create and maintain user guides, training materials, process documentation, and knowledge resources

· Lead onboarding and refresher training sessions for new and existing staff

· Provide ongoing user support and troubleshooting to promote confidence and effective system use

· Identify gaps in user knowledge and recommend targeted training or process improvements

· Promote best practice use of Salesforce and associated systems across the organisation

· Gather feedback from users to improve system usability, processes, and adoption

· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams

· Develop a Salesforce adoption strategy to maximise organisational value from the platform

· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability

Reporting

· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making

· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities

· Support the development of a data-driven culture across the organisation

Governance & Data Stewardship

· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks

· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer

· Monitor and improve data governance practices, ensuring consistency of data standards across teams

Supplier & Project Management

· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner

· Support project delivery for future Salesforce developments and integrations

Data Protection Officer (DPO) Responsibilities

In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.

• Lead on compliance with UK GDPR and other relevant data protection legislation.
• Advise staff and leadership on data protection obligations, risks and best practice.
• Monitor compliance with organisational data protection policies, procedures and controls.
• Maintain and review the organisation's Data Protection Policy, guidelines and Privacy Statement.
• Promote a culture of data protection, data quality and responsible data management.
• Review and advise on Data Protection Impact Assessments (DPIAs) to ensure privacy risks are appropriately identified and managed.
• Act as the primary contact for the Information Commissioner's Office (ICO) and for data subjects on matters relating to data protection.
• Maintain and oversee the data breach register, ensuring incidents are managed and reported appropriately.
• Coordinate and oversee Subject Access Requests (SARs) and other data rights requests.
• Deliver training and awareness activities to support staff understanding of data protection responsibilities.
• Maintain up-to-date knowledge of data protection legislation and communicate relevant changes to the organisation.

Additional Responsibilities

In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:

· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.

· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.

· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.

· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.

· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.

· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.

PERSON SPECIFICATION

Experience

Essential

· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support

· Experience of working on the continuous development of a Salesforce system

· Experience managing CRM-related projects or workstreams

· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels

· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications

· Experience of developing effective working relationship with external development partners

· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality

· Experience with third-party form-builders such as Form Assembly

· Ability to manage testing, documentation and change processes in a structured and consistent manner

Desirable

· Experience of a large-scale Salesforce implementation project in the Not for Profit sector

· Experience of working with email marketing platforms

Knowledge and skills

Essential

· Relevant Salesforce Administrator certification

· Project management experience, with demonstrable ability to deliver projects to time and budget

· Strong analytical skills and ability to design systems and processes to facilitate data analysis

· Knowledge and experience of UK data security law and principles

· Ability to communicate technical language to non-technical audiences, visually and verbally

· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality

· Be an enthusiastic, approachable and confident team player, with a willingness to learn

Desirable

· Project management qualification

This is a pivotal role within a small, ambitious team, working closely with clinical leaders and committees to deliver high-quality education for a diverse membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals. 

You will play a key role in shaping and delivering BSH’s educational offer – from webinars and podcasts to in-person events and digital learning resources – as well as leading the development of our new online Knowledge Hub. 

Key Responsibilities 

• Support the BSH Education Committee and deliver its programme of educational activity 

• Plan, coordinate and deliver webinars, podcasts, events and educational resources 

• Lead the development and management of the BSH Knowledge Hub, ensuring content is high-quality, relevant and up to date 

• Track engagement and usage data, including CPD activity 

• Support delivery of education sessions at external events and contribute to BSH events 

• Work collaboratively with other societies and organisations to enhance educational content and signposting 

• Support educational outputs across BSH committees, particularly the Nurse Forum and Research Forum