Director of operations jobs

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the opportunity

This role creates a unique and exciting opportunity to support the delivery of a new multi-partner Domestic Abuse Service in Plymouth. Our partnership of local VCSE organisations brings together a strong coalition of expert partners to deliver impactful support and prevention with a clear focus on improving outcomes for people and systems affected by Domestic Abuse. The programme aims to provide community-based support, built on:

·A trusted, well-governed local partnership with deep roots in communities and statutory systems, delivering a cohesive and unified service for survivors.

·A whole-family, holistic model that integrates advocacy, behaviour change, children and family services, and safe accommodation to reduce risk and build resilience across the family unit. 

·Survivor-led and trauma-informed practice, with lived experience embedded in design, delivery, and decision-making to ensure services are relevant, accessible, and inclusive.

·Flexible, community-based access and outreach, offering multiple entry points, streamlined referral pathways into specialist provision, and tailored responses for each survivor and family.

·Robust data and evidence, collecting and analysing impact data, allowing us to learn from what works and to keep iterating to delivery more effective, and to show long-term impact for survivors.

The role requires strong project development and delivery management skills (coordinating the mobilisation and delivery phase, and liaising with the various stakeholders) as well as the ability to  facilitate effective governance and make decisions (including data analysis and presentation skills). As the Lead for the partnership, you will work with the Programme Director to create an effective platform for all stakeholders, including those we support, to be heard. This will require multi-stakeholder engagement and management including VCSE, Local Authority and Central Government partners. Through this engagement you will create a transparent and accountable environment where data, and testimony, drive decision making.

The role will also include support to Quality Assurance and Project Development and Social Investment functions. Key job functions will include:

Governance and Reporting

- Coordinate and deliver effective, multi-layered, governance with multiple stakeholders.

- Build and support strong relationships with partners.

- Provide contract support and management.

- Oversee all data related aspects of the programme including data collection, extraction, analysis, reporting, presenting, etc.

- Produce regular reports and data analysis to inform project delivery and decision making, and to support performance management through continuous iteration and targeted innovations.

- Gathering, analysing, and presenting quantitative and qualitative data to measure the impact of service innovations for the programme.

- Ensuring the voice of those we support is heard.

Developing external relationships

- Working with the Programme Director to develop and manage local relationships, this role will have an operational focus on supporting improvement to the service.

- This will include support for pathway development between services, including those not currently within the partnership.

- This role will also be required to represent the partnership in local appropriate forums

Coproduction and Design

- Identifying challenges to achieving outcomes and to engage with delivery partners to identify opportunities to adapt the delivery.

- Work with the Programme Director to ensure the voice of those who have experienced the project and of wider services across Plymouth is heard and incorporated into delivery.

Quality Assurance and Compliance Management

- Supporting Partners to conduct self-assessment QA processes to ensure high quality casework and support is undertaken at all times.

- Quality checking data on the case management system.

- Liaising with the commissioners around quality checks.

Growth/Sustainability

- Support the Programme Director and partnership to identify and secure funding to enable growth and innovation.

- Provide support and liaise between internal functions (Project Development and Social Investment, Enablement) and local partners.

- Supporting and contributing to wider business development opportunities.

About you

You will have the following skills, knowledge and competencies:

Essential

· Desire to support a unique impact-led project

· Passion to make a difference to those who are at risk of Domestic Abuse

· Tenacity and a desire to overcome obstacles

· Good with numerical data and analysis and can accurately assimilate information and develop critical insights to inform decisions

· Ability to make sense of something complex and recommend practical solutions

· Can confidently communicate your ideas verbally and in writing

· Can simplify complexities and adapt your communication so others can understand

· Ability to develop and manage positive and collaborative relationships with multiple partners and stakeholders with different perspectives and interests

· Ability to work independently and use own initiative to find solutions

· Experience of working in a relatable field

· Ability to network with a wide range of organisations

· Team player with a strong work ethic

 Desirable

· Coaching/mentoring skills

· Experience of quality checking work

· Experience of working in the Domestic Abuse sector

· An understanding of the challenges that impact on the delivery of Domestic Abuse Services

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

To apply please click on the link that will direct you to Applied. You’ll answer 2-3 questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB This role was previously advertised recently as 0.8FTE but we now have funding in place for this role to be a full-time position.

We will be reviewing candidates on a rolling basis. If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

World Horse Welfare is an international charity that strives to support and strengthen the horse-human relationship through a combination of care, research, education and influence. Our international team work alongside communities and local organisations across the globe to transform the lives of working horses - and the people who rely on them.

We are looking for a proactive and highly organised individual to join our International team and play an essential role in supporting our global programmes. This is an exciting and varied position where you will provide administrative, logistical and financial support to the Director of International, our International Programme Officers and overseas consultants.

About the role:
In this role, you will coordinate international travel and logistics, ensuring our staff and consultants have the necessary travel documentation, safety information and support they need before and during travel. You will also play a key role with communications when they are overseas as well as supporting with preparation of reports and maintaining digital records and filing systems.

A significant part of the role involves financial administration, including budget support, processing expenses and maintaining accurate financial records in collaboration with the Finance department. Your ability to manage multiple tasks, maintain confidentiality and keep processes running efficiently will be central to this role and the team.

This is a hybrid role working between our head office in Snetterton, Norfolk and at home.

About you:
We are looking for someone with strong attention to detail, excellent organisational skills and a flexible, proactive approach. You will be confident building working relationships with colleagues and partners from a wide range of cultures and backgrounds. Experience coordinating domestic and international travel is essential, as is experience working with budgets, expenses, invoices and administrative processes. If you thrive in a busy environment, enjoy supporting others and are motivated by work with real global impact, we would love to hear from you.

What we offer:

• Pension scheme with enhanced employer contributions up to 8%, rising to 12% with length of service.
• Employee health cash plan to cover expenses such as dental, optical, physiotherapy, etc.
• 20 days holiday pro rata increasing to 25 days with service, plus bank holidays and a shutdown between Christmas and new year.
• Paid employee sickness absence scheme and compassionate leave.
• Life assurance scheme of 4x annual salary.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities. 

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.

Closing date: Wednesday 4th of March 2026
Interview date: Week commencing 9th of March 2026 at our head office in Snetterton, Norfolk.

Funders In Good is looking for a Programme Officer to join our programmes team and help deliver initiatives that support and grow social ventures.

Funders In Good provides capacity-building support, including training, diagnostics, tailored grants, and strategic support, to help social ventures enhance their growth and impact. By 2035, our goal is to help build 10 best-in-class community organisations serving Islam and Muslims in the UK. We back ventures and leaders who are contributing to our vision of a society in which commitment to God is flourishing.

As a Programme Officer, you will work closely with the existing team to develop and deliver high-quality interventions. You will support key areas of work within our programme framework, contribute to the delivery of ongoing projects, and assist in other important areas of the organisation, such as our Funder Community and core operations.

We are looking for an organised, experienced, and confident Programme Officer who is committed to our vision.

To apply for the role, please submit your CV and prepare a supporting statement (maximum 200 words per question), answering the following questions:

1. What resonates with you about Funders In Good’s God-centred mission and long-term approach?

2. How you would plan, deliver, and evaluate a cohort-based capacity-building programme.

3. How you would handle a disengaged venture leader while managing competing programme priorities.

Please read the Job Description for full details or to arrange an informal chat with the team. Please note the applicant should be UK based, as the role will require travel to London.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Purpose

This role will report to the Executive Director, Finance and Operations, and will be responsible for providing executive assistance to three Executive Team members; the Executive Director, Finance and Operations (EDF&O), the Director of Communications and External Affairs (DCEA) and the Director, London (DL). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that all Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Executive Director/Directors, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.

Main Responsibilities

Working as the Executive Assistant & Project Manager to three Executive Team members for Citizens UK, reporting to Executive Director, Finance and Operations, your main responsibilities will include:

Contribute towards CUK’s mission and strategic objectives through Executive Support function

· Manage Executive Director/Directors diaries including booking meetings, scheduling attendees and organising venues, in person and online.

· Manage Executive Director/Directors correspondence including prioritising and responding to emails.

· Schedule Appraisal and Supervision meetings and visits: ensuring Executive Director/Directors time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.

· Process expenses for Executive Director/Directors as well as processing of invoice payments.

· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.

· Provide management and administrative support to assist Executive Director/Directors in their workload.

- Lead coordination of monthly financial budget calls, including scheduling and managing diaries for approximately 17 chapter meetings each month, alongside quarterly budget review sessions.

- Provide live meeting support for all budget calls, including screen sharing, documenting key points, managing attendance, and ensuring smooth delivery of all administrative aspects.

- Serve as Secretariat for the monthly Operations and Organisational Development (OOD) Team Meetings, including drafting agendas, circulating papers, taking accurate and timely minutes, and producing post-meeting action logs.

- Maintain and manage the OOD SharePoint site, ensuring documents, actions and meeting materials are updated, accessible, and appropriately organised.

- Act as the primary administrative point of contact for the OOD team, responding to queries, managing workflows, and ensuring effective communication across the team.

- Work closely with the Director of Organisational Development, providing proactive support in planning, preparing and running the OOD meetings they chair.

- Oversee action tracking and follow-up for all meetings, ensuring progress is monitored, deadlines are met, and information is escalated where appropriate.

- Support wider departments of each of Executive Director/Directors, as well as wider organisational and project administration, as required, to ensure smooth operational functioning during the maternity leave period.

Build and manage projects and achieve work targets effectively

· Co-ordinate projects and ensure follow-up with team members where required.

· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by Executive Director/Directors: e.g. through reporting mechanisms and supervisions and appraisals.

· Maintain an action log Executive Director/Directors including following up with those responsible to ensure actions are taken. Manage their workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.

Learning, expertise and inclusion

· Undertake appropriate personal and professional development.

· Provide others with relevant and helpful advice and technical support.

· Proactive in maintaining own wellbeing at work.

Develop and manage internal and external relationships

· Build and maintain good working relationships with staff and stakeholders.

· Schedule meetings as required, setting agendas and circulating any papers.

· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.

· Take minutes at meetings as requested at other meetings where necessary e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.

· Manage and coordinate work within team and colleagues across CUK.

· Effectively liaise with external stakeholders, suppliers etc.

Communications

· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.

· Attend/dial in and take minutes of meetings.

· Provide team and stakeholders with regular, timely communications.

· Attend meetings and represent CUK effectively to audiences in meetings and at events.

Knowledge Management

· Ensure data is handled and managed in a GDPR compliant manner.

· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.

Managing income and resources

· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.

· Create and manage admin systems to track income resources effectively.

Contribute towards the CUK mission & strategic objectives Demonstrates enthusiasm and commitment to the function and the core mission of CUK. Reliably implements and participates in the development of policies, procedures, and values in the delivery of work across the team.

Build and manage

projects and achieve

work targets

effectively Identifies opportunities, initiates and manages projects; incl. planning and organising work effectively. Delivers on functional KPIs and targets. Delivers to time and budget.

Learning, expertise

and Inclusion Keeps up-to-date with functional good practice, incl. within third sector. Tains and coaches others giving relevant advice and technical support., incl. ensuring team have access to training and development opportunities. Displays self-awareness of DEI issues and good practice. Considers the impact on direct reports. Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for direct reports and stakeholders.

Develop and manage

external

relationships Proactively develops and nurtures new and existing relationships that further CUK goals; manages a diverse range of relationships. Seeks feedback and acts to ensure that stakeholders are having a good experience of working effectively with CUK.

Develop and manage

internal

relationships Manages and coordinates their work within team and with colleagues across CUK. Effectively line managers and develops staff. Encourages a culture of transparency and sharing across CUK.

Communications Provides stakeholders with regular comms; ensuring their needs are met with timely, appealing, communication materials. Represents CUK effectively to audiences in meetings and at events.

Knowledge

Management Responsibility for ensuring team members record and store data accurately and GDPR compliantly.

Generate income

and resources Contributes to plans and proposals to grow sources of income/ manage resources. Negotiates with suppliers/ third parties to reduce cost base. Participates in the development of funding proposals.

Safeguarding, Health Proactively undertakes risk assessment and responsibility for team wellbeing.

& Safety & Wellbeing Proactive in maintaining own wellbeing and supporting direct reports in managing their own wellbeing at work.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

QUALIFICATIONS

· Degree or Diploma in Business Administration or associated subject (D)

EXPERIENCE

· Provision of administrative and diary assistance to Executive level (E)

· Experience of handling a wide range of correspondence (E)

· Project management skills to track and monitor progress across teams (E) (D)

· Taking and writing minutes, developing reports and presentations (E) (D)

KEY SKILLS AND KNOWLEDGE

· Able to build relationships with a range of people and communicate clearly (E)

· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)

· Diplomatic approach and discretion in handling sensitive and confidential information. (E)

· Previously developed time management and prioritisation skills. (E)

PERSONAL QUALITIES & VALUES

· Ability to take initiative and work independently (E)

· Self-motivated and adaptable (E)

· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Contract: Fixed-term maternity cover (anticipated from May 2026, up to 12 months)
Hours: Part-time – 3 days per week (22.5 hours) Location: NSA Head Office, Malvern, with hybrid working by agreement
Reporting to: NSA Chief Executive Salary: £20,700 - £21,486 pro-rata (FTE £34,500 - £35,811)

About the National Sheep Association (NSA)

The National Sheep Association (NSA) is a membership charity supporting and promoting sheep farming throughout the UK. NSA delivers national and regional projects, events and partnerships to support sheep farmers, influence best practice and strengthen the sector.

Purpose of the role

The Project Manager (Maternity Cover) will be responsible for the management and delivery of NSA-led and NSA-linked technical/research/innovation related projects during the maternity leave period of the substantive postholder.

Following an internal review of responsibilities, a number of non-project duties have been redistributed across the staff team. As a result, this maternity cover role has a clear and deliberate focus on project delivery, coordination and reporting.

Key relationships with: All NSA staff, particularly the NSA Chief Executive, NSA Operations Director and NSA Management Team, as well as key NSA committees, groups and individuals delivering NSA-led/NSA-linked projects and relevant research and development contacts.

Management responsibilities: The NSA Project Manager is part of the NSA management team, which meets regularly to ensure effective internal communication and decision-making. There are no line management responsibilities within this role.

Job role

The postholder will:

Project delivery and coordination

• Manage and deliver a defined portfolio of ongoing and fixed-term NSA projects, including externally funded and partnership projects.
• Ensure projects have clear objectives, deliverables, timelines and budgets, and are delivered in line with agreed commitments.
• Coordinate contributions from NSA staff, committees, researchers, consultants and external partners.
• Monitor progress, manage risks and issues, and escalate where appropriate.

Project portfolio management

• Maintain clear records of project activity, outputs and deadlines.
• Ensure project financial requirements are met and communicated with the NSA finance team, (both existing projects and any new project developments).
• Ensure compliance with funder, partner and governance requirements.
• Support the development and refinement of project plans where required.

Stakeholder and partnership working

• Act as the primary project contact for assigned partners and funders.
• Represent NSA at project meetings and relevant external forums (online and in person).
• Support positive working relationships that reflect NSA’s values and strategic objectives.

Reporting and governance

• Contribute project updates to the management team discussions.
• Prepare input for quarterly Board reports relating to project activity.
• Maintain documentation to ensure continuity and effective handover. Events and knowledge exchange (project-linked)
• Work with colleagues to ensure project outputs are linked into NSA events and activities where appropriate.
• Attend relevant NSA events and meetings to support project delivery and profile-raising.

Person specification

Essential

• Demonstrable experience of managing and delivering projects
• Experience in livestock farming/management at a practical or research/development level
• Strong organisational skills with the ability to manage multiple workstreams
• Excellent written and verbal communication skills
• Experience working with multiple stakeholders and partners
• Ability to work independently and meet deadlines

Desirable

• Experience of externally funded or partnership projects
• Experience working in a charity, membership or not-for-profit organisation
• Experience preparing reports for senior management or Boards

Additional Information

• Occasional travel and evening or weekend work may be required, with time off in lieu in line with NSA policy.
• The postholder will form part of the NSA management team for the duration of the maternity cover.

Apply for this role today, or enquire for more details.

To apply for this role, please email a covering letter, CV and completed application form to Aaron Dhanda, NSA Operations Director before 5pm on Friday 13th March 2026.
Interviews will take place on Tuesday 24th March 2026.
Please use the same email address for any enquiries regarding the role.

The Organisation

Together We Learn is a charity registered in England and Wales, working in close partnership with Together We Learn Ethiopia, a registered NGO in Ethiopia. Operating as two distinct legal entities, the organisations work as sister charities with a shared mission and vision: to enable disadvantaged children to access high-quality education.

While Together We Learn in the UK leads fundraising, governance and international engagement, Together We Learn Ethiopia is responsible for implementing and delivering programmes on the ground.

Our approach focuses on improving both access to education and the quality of education systems, while supporting the wider wellbeing of students, families and communities. We work in partnership with state education systems to deliver sustainable, long-term impact.

By addressing educational needs both in and beyond the classroom, Together We Learn aims to create lasting change for children and communities across Ethiopia.

The Role

As CEO, you will lead the UK team of Together We Learn and work in close partnership with the Ethiopian team, providing guidance and support to enable them to deliver programmes to a high standard. You will provide overall leadership for the charity, with responsibility for fundraising and stakeholder engagement, oversight of programmes, and management of finance and operations.

The annual turnover of Together We Learn is £350,000, and you will be responsible for line managing two staff in the UK and occasional interns, as well as supporting our Ethiopian partner, who has 15 programme and 8 support staff working across two regional offices: Gondar in the Amhara region and Addis Ababa in the Oromia region. The charity is managed by an experienced board of 5 trustees who meet quarterly and provide ad hoc support in their professional areas of expertise.

The charity is in a stable position with funds secured for the current year and a fundraising plan in place for the year ahead. You will have a detailed handover to enable you to carry out the varied functions required by the role and will be supported in these by the Programmes Manager and Sponsorship Coordinator. You will report to the board on a quarterly basis.

Our current three-year strategy focuses on building the capacity of our Ethiopian partner so that they can take a greater role in leading the organisation. This runs through our approach in all aspects of our work, and specific targets have been identified to help us achieve this goal over the strategic period. You will have the opportunity to advance our strategy using your unique skills.

Responsibilities

Team Leadership

• Line manage the Programmes Manager, Sponsorship Coordinator and interns.
• Collaborate with the Ethiopia Country Director and the staff or Together We Learn-
• Ethiopia on programme delivery.
• Deliver the organisational strategy.

Deliver High Quality Programmes

• Monitor delivery of activity plans related to projects, sponsorship and school linking.
• Track programme finances against budgets.
• Support the UK staff in their programme roles.

Finance and Operations Management

• Steward Together We Learn’s finances, including reconciling accounts, managing the finance database and tracking performance against the forecast and fundraising plan.
• Due diligence checks on Ethiopian partner finances.
• Prepare annual accounts for examination and develop the annual report for Charity Commission submission.
• Governance duties and other finance admin.

Fundraising

• Reporting and applications to trusts and foundations.
• Stewardship of donors and fundraisers.
• Oversight of the annual online fundraising campaign.

Communications and Stakeholder Engagement

• Quarterly supporter newsletters.
• Posting regular updates on our social media platforms.
• Maintaining the website content, including blog updates and basic SEO management.

The job of a CEO is hard to define, especially in a small charity, so the list above covers the key areas but is not exhaustive, and other duties may be required.

Person Specification

This role requires someone with excellent time management and interpersonal skills. The ideal candidate will have experience managing teams in a development or small charity environment, as well as significant experience managing finance systems, fundraising and having oversight of multiple programmes.

Essential Experience & Competencies

• Energetic and self-motivated individual who shares our mission.
• 3+ years of team leadership or experience in a senior management role directly responsible for staff and high-level reporting. Ability to provide positive, hands-on leadership to a small team of experienced and motivated individuals.
• 3+ years of financial management, including full-cost budgeting, tracking and reconciling finances, and reporting against forecasts and spending plans.
• 3+ years of proven experience in fundraising, a successful track record of securing and reporting on significant grants as well as maintaining positive funder relations.
• Experience working overseas in an international development or education context or working closely with overseas partners in the same sectors.
• A practical, collaborative and adaptable approach with good problem-solving skills.
• Excellent time management and organisational skills.
• Strong and adaptable communication skills, both written and verbal, to support sensitive cross-cultural working and inspire funders and supporters.
• Fluency with MS Office programs, gmail and shared drives.

Desirable Experience & Competencies

• Lived experience of Ethiopia, or of a comparable context, such as the Horn of Africa or East Africa, or a strong personal or professional connection to Habesha or other African cultures.
• Degree or master’s in international development, or similar field of study.
• Office management experience.
• Project delivery or programme management experience, especially in a small charity, international development or education context.
• Experience reporting directly to board level.
• Experience increasing online engagement or driving new donor recruitment.
• Familiarity with a CRM system (e.g. Salesforce).

Equal Opportunities

We value the benefits of a diverse team and encourage applications from candidates of all backgrounds. We particularly welcome applications from people with lived experience of the Ethiopian context, or from the African diaspora, for the knowledge and cultural insight they can bring to our work.

Flexible Working

Together We Learn operates a hybrid working style, where you will spend at least one day a week in the office. We find this regular face-to-face time beneficial as a small team, enabling positive collaboration, peer support and engagement with all areas of the organisation’s work. Other hours can be worked remotely or in the office according to individual preference.

You will be responsible for your own time management but must complete the majority of your work within office hours to ensure consistent management and collaboration with colleagues. This includes staff from our partner charity in Ethiopia (time zone GMT+3/ BST+2).

Ideally, we are looking for a candidate to work full-time; however we will consider an 80% part-time role or job share applications, for the right candidate. If you are applying for a job share, please clarify which responsibilities are best aligned with your abilities.

Please note that this post is subject to a satisfactory DBS check, and the successful candidate must have the right to work in the UK.

Application Process

To apply for this role, please submit a cover letter and CV by midnight on 8 March 2026.

The cover letter should explain how your experience and skills meet the criteria required for the role.

First-stage interviews will be held online during the week commencing 16th March, with second-stage in-person interviews at our London office during the week commencing 23rd March.

Role to start date from 13th April 2026.

We regret that we are not able to provide feedback on applications that are not shortlisted for interview.

Use of AI

We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, we want to learn about your voice and approach, so please ensure that the application submitted is written by you and a true reflection of your professional experience.

We look forward to hearing from you!

Chief Executive

We are now seeking an exceptional new leader to guide City Year UK into its next phase.

Position: Chief Executive

Location: London, with regular travel to Birmingham, Manchester and other UK locations as required

Hours: Full-time

Salary: £80-90k dependent on experience

Duration: Permanent

Closing Date: 10.00am on Monday 23th March 2026.

Interviews: March 2026.

Who we are

For over 15 years, City Year UK has stood alongside children and young people across the UK, helping them to discover their potential and believe in what they can achieve. As a leading youth and education charity, we inspire and empower young people to dedicate a year of service, volunteering with us to support children in schools, reduce youth unemployment, and strengthen communities.

Our City Year mentors work in schools serving children who are often furthest from opportunity. They provide consistent and caring support that helps pupils feel valued, motivated, and capable of success. By building trusted relationships, boosting confidence, and encouraging a love of learning, our mentors make a meaningful and lasting difference in the lives of the children they serve.

The Role

We are now seeking an exceptional new leader to guide City Year UK into its next phase. This is an important moment for the organisation and an opportunity to shape the future of a movement that is changing lives. Building on strong foundations, the next Chief Executive will lead the organisation as we strengthen and expand our programmes, deepen our impact, and play a leading role in the development of a UK Year of Service that supports children and young people across the country.

This is a pivotal moment for the organisation. With the full support of the Board, the next Chief Executive will lead City Year UK into a focused next phase, securing financial resilience, strengthening delivery, and ensuring sustainable long term impact.

Main responsibilities include:

• Fundraising and Development
• Strategy and Leadership
• Governance
• External Engagement
• Programme Delivery
• Finance and People

About You

We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.

Experience, Knowledge and Skills:

• A proven track record of senior leadership and management at a Chief Executive or Director level, likely in the charity or mission-driven sector
• Experience leading a complex organisation, with strong financial oversight, including managing a budget of comparable scale
• Demonstrated success in securing £1.5m+ a year of funding aligned with programme delivery; strong understanding of the connection between mission and sustainability
• Excellent leadership, management and team-building skills with a collaborative working style
• Strong political and organisational awareness, with the ability to navigate diverse stakeholder environments
• Exceptional relationship-building skills and experience working with senior stakeholders across sectors
• Outstanding communication skills—written, verbal, listening, and presenting

Please apply by uploading your CV and a supporting statement responding to the two questions set out in the Recruitment Pack. Your statement should clearly demonstrate your relevant experience, leadership capability and track record in relation to this role. Due to the high volume of CVs received, we can only respond back to the successful candidates.

Employee Benefits

• Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
• A matched pension scheme with 4% standard employer contributions and matched up to 5%.
• An organisational culture that values its employees and places particular emphasis on fairness and transparency.
• Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy.
• 2 Volunteering days per year - pursue a project you’re passionate about
• 2 Wellbeing days per year
• A comprehensive wellbeing service designed to support the overall wellness of employees
• Interest-free travel season ticket loans, bike loans under the “Cycle to Work Scheme” and loans to assist employees with welfare or financial hardship
• Enhanced sick pay for up to 6 weeks

Other areas of experience may include CEO, COO, Chief Exec, Chief Executive, Director, Managing Director, HR, Finance, Operations.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Location: Worthing/Home Hybrid working
Job Type: Full time, Full time (potential for compressed/reduced hours)
Contract Type: Permanent
Salary: £50,000 - £55,000 - dependent on experience

About Us

We are West Sussex Mind the mental health charity which has been supporting the mental health of all people across West Sussex for over 50 years.
 
Rooted in our local communities and mental health partnerships, our 150 colleagues collaborate to build inclusive and empowering mental health services, reduce barriers to support and campaign to improve services and promote understanding. We also have a national voice through our membership of the Mind Federation.
 
2025 was the first year of our new ambitious 5-year strategy, “Building Resilient Communities Together”. This builds on our accomplished track record of achievement, growth and partnership working and points the way for us to develop and enhance our services, our teams and our ways of working.
 
The role
 
Right now, we are seeking a Head of Finance & Resources to join our senior leadership team and help us deliver on that mission. Your responsibilities will span finance, IT and premises and your brief will be to develop and deliver the insights, systems and processes that will enable us to grow and innovate.
 
This is a hands on role combining conscientious oversight, strategic impact and excellent communications skills to engage with and support our Trustee Board, senior leadership and delivery teams.
 
About you
 
Firstly, you will be passionate about making a real difference in people’s lives. At West Sussex Mind, we are all here to ensure that everyone experiencing mental health challenges get the support they need.
 
You will also be:
 
• Professionally qualified, or be qualified by wide experience in financial management
• Experienced in leading a finance and resources function within the charity sector, or able to evidence directly transferable knowledge and skills
• Experienced in preparing financial plans and budgets, against which performance can be assessed, and in supporting sustainable business development/growth with financial modelling
• Experienced with systems, processes and controls of core finance operations including sales administration, treasury, cash flow management, VAT, statutory reporting and payroll
• Demonstrate understanding of the financial reporting requirements of Companies House, the Charity Commission, Inland Revenue and other key financial agencies.
• Be able to provide leadership and management of an outsourced IT services provider
• Be flexible, able to operate independently, collaborate effectively to support and influence Trustees, the leadership team and non-financial colleagues with practical financial insights and guidance
• Be resilient and able to prioritise effectively and work with accuracy and to agreed timelines
• Be highly numerate with advanced Excel skills. Experience with Sage (or similar cloud-based system) would be an advantage
• Have strong problem-solving and communication skills
• Be committed to the mission and values of West Sussex Mind
 
How to apply
 
Eastside People is supporting West Sussex Mind in the recruitment of this role. Please apply by submitting your CV and a cover letter both in Word doc format.
 
Please use the cover letter (max 2 pages) as an opportunity to outline your interest and how you meet the role requirements.
 
You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
 
The closing date for applications is March 13 2026.
 
Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have interviews with West Sussex Mind at their offices on March 24 and 27 2026.
 
West Sussex Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
 
It is important to us that anyone in West Sussex is able to get support. So our work includes outreach to ensure those who most need us know about us and feel able to ask for help. We provide support for children, young people, adults, older people, parents, carers and families, and specialist support for the LGBTQIA and resettled refugee communities.
 
You may also have experience in the following: Head of Finance, Director of Finance, Head of Finance & Resources, Finance Director (Charity), Charity Finance Manager, Head of Corporate Services, Director of Resources, Chief Finance Officer (CFO), Finance & Operations Director, Head of Business Support Services, Head of Finance and Operations, Financial Controller (Charity Sector), Finance Lead (Non-Profit), Director of Finance & IT, Head of Finance (Third Sector)
 
REF-226 818

 Arts & Cultural Organisation
London / Hybrid
Salary: Competitive
Interim for 3-6 Months

A unique opportunity has arisen for an experienced and strategic COO to join a respected international arts and cultural organisation at a pivotal stage in its development. This is a senior leadership role, working closely with the executive team and board to strengthen operations, improve organisational effectiveness, and support the delivery of an ambitious programme of work.

The organisation operates from a central hub in central london and works with a wide network of partners, artists, funders and stakeholders. It is entering a period of growth and is seeking a commercially aware, operationally focused leader who can bring stability, structure and forward planning to the organisation.

Key responsibilities include:

• Leading the day-to-day operational management of the organisation across finance, facilities, HR, governance and administration

• Working closely with the executive leadership team to deliver organisational strategy and ensure operational alignment

• Oversight of the listed building and facilities team.

• Supporting budgeting, financial planning and resource allocation across programmes and functions

• Overseeing HR, organisational development and team structures

• Ensuring effective governance, risk management and compliance with relevant regulations

• Building strong relationships with funders, partners and external stakeholders

• Supporting the organisation through  with a focus on sustainability and long-term growth

The successful candidate will:

• Have significant senior leadership experience in operations, finance or general management

• Be qualified accountant

• Be comfortable working in a complex or multi-stakeholder environment

• Bring strong organisational, financial and strategic planning skills

• Have experience strengthening processes, systems and governance

• Be an effective relationship builder, with strong communication and influencing skills

• Be adaptable, hands-on and comfortable operating in evolving or ambiguous environments

This is an excellent opportunity for a senior leader who is motivated by purpose-led work and is excited by the challenge of shaping the operational future of a creative, international organisation.

The Senior Finance and Payroll Officer provides day-to-day financial management, reporting and business partnering support across the Royal Court Theatre (English Stage Company Ltd or ESC), a charity with two commercial companies. The role works closely with the Finance Manager, Finance Director and Bar and Kitchen General Manager as well as other departmental managers to ensure financial information is accurate, timely and fit for purpose. 

A key focus will be the Catering Company. You will support robust financial controls, deliver key payroll and banking processes, and help maintain an effective operational link between the Catering subsidiary and charity, enabling informed decision-making and strong financial stewardship. 

Keeping up to date with finance and payroll software advances and integrations, the Senior Finance and Payroll Officer will also review and report on efficiencies and improvements across our finance functions. 

The successful candidate will:

• Strong working knowledge of payroll processes, including pensions, PAYE, NI and statutory compliance.
• Proactive and solutions-focused, with the confidence to identify and suggest process improvements
• Experience of using accounting systems such as Xero and related finance tools
• Collaborative approach, with the ability to build positive working relationships across teams

Further details of the role can be found in the Job Description below. If you are interested in this role, please complete an application form. Please address how you meet the criteria set out above within your application.

To note, your personal statement can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible form for your application to be received, please contact the recruitment inbox.

If you have any questions about the role, please contact us via the email on our website.

Respond is seeking an experienced and values-driven Psychotherapy Service Manager to lead our specialist psychotherapy service for autistic people, people with learning disabilities, and their families. 

This is a senior clinical leadership role for an experienced psychotherapist with strong service management skills and a commitment to psychodynamic, systemic and trauma-informed practice. 

About the Role 

You will: 

• Provide clinical leadership and day-to-day management of Respond’s psychotherapy service 

• Ensure high-quality, safe and effective therapeutic provision across London, schools and online 

• Lead on clinical governance, safeguarding, supervision and reflective practice 

• Support and develop the therapy team through coaching and compassionate leadership 

• Contribute to organisational strategy, service planning and partnership development 

You will hold a small caseload alongside management responsibilities and work closely with the Senior Leadership Team. 

About You 

You will be: 

• A qualified psychotherapist, counsellor or arts therapist with postgraduate training 

• Registered with a relevant professional body (e.g. HCPC, BACP, BPS, UKCP) 

• Experienced in psychodynamic and/or systemic practice 

• Experienced in working with autistic people and/or people with learning disabilities 

• Confident in leading teams and managing services 

• Knowledgeable about trauma, abuse and safeguarding 

Experience of clinical supervision, reflective practice or organisational safeguarding leadership is desirable. 

Why Join Respond? 

• A respected specialist organisation with a strong trauma-informed ethos 

• A collaborative, reflective and supportive working culture 

• Opportunities to shape and develop a growing service 

• Flexible working arrangements and ongoing CPD 

If you’d like to find out more about this role, please read through the job description and person specification.

When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.  

  

The Biochemical Society are seeking a Head of Sales and Licensing, on a 2-year Fixed Term contract on a part time basis (0.6 FTE), to support the Biochemical Society Publishing and Sales functions.

The Head of Sales and Licensing will lead in the delivery of commercial activities across the publishing function, ensuring delivery against key performance indicators, organisational strategic objectives and financial targets; while working collaboratively with the Publishing team to implement and deliver strategies across the Publishing revenue streams.

The post-holder will oversee the sales pipeline, reporting information to the PPL Board (quarterly basis minimum) to develop, maintain and increase recurring revenue streams, ensuring that revenue targets are met or exceeded, and perform long-term modelling and identifying new sales opportunities to support strategic decision making.

In this role, knowledge of market that could impact performance and income forecasts, pricing and retention of customers, and support ongoing collaboration to ensure content and commercial aspects are working together to drive growth in sales, usage and content opportunities..

Suitable candidates will have experience working collaboratively across organisational functions and external operations, knowledge of diverse and changing clientele needs and have excellent communication and negotiation skills.

For more information about the organisation, please visit our website.

Here is some information on our Benefits package.

Closing date: 6th March 2026

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

Chief Executive Officer - ECT Charity

Location: London (Greenford / Ealing) with regular travel to Dorset and partner sites; minimum three days per week in office
Salary: circa £80,000 per annum
Contract: Permanent, full-time

Are you ready to consolidate financial stability, rebuild income and lead the next phase of sustainable growth at the sector leading community transport organisation that delivers tangible impact across London and Dorset?

About ECT Charity

ECT Charity is a leading specialist community transport organisation enabling mobility and social inclusion across London and Dorset. We deliver essential door-to-door transport and influence sector policy with partners such as TfL and the GLA, including through the use of our pioneering CT Social Value Toolkit. Facing reduced statutory income, operations changes, lease negotiations and contract retendering, we need to stabilise cashflow and protect services. Significant opportunities include leveraging our network and resources to develop our training and consultancy, build strategic partnerships to generate earned income, and using Dorset as a demonstrator site to pilot sustainable, mission-aligned commercial models.

Role priorities (first 12–18 months)

• Deliver a sustainable financial model and restore reserves.

• Redesign operations for the new scale.

• Leverage our networks and resources to develop commercial opportunities (partnerships, training, consultancy).

• Rebuild business development capability and secure partnership income.

Who you are

• Senior leader with experience of multi-site operations or similar scale.

• Strong partnership, commercialisation and Board reporting skills.

• Proven track record of strong financial management, contract negotiation and estate management.

• Commitment to inclusive leadership; willing to be office-based (min three days/week) and travel; driving licence preferred.

• Desirable: Experience in community transport, social enterprise or productisation/licensing.

Why ECT?

• Lead a sector-recognised charity with a strong social value toolkit and immediate partnership routes.

• Combine financial rigour with mission-aligned commercial innovation.

• Shape ECT’s stabilisation and long-term sustainability.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. We advise reading the full brief first.

Closing date for applications: 9am, Monday 23rd March 2026.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Business Process Transformation Lead (Fundraising / Nonprofit)

Contract: 9 months (with potential extension)
Location: Remote (within 3 hours of GMT)
Organisation: Animals Asia Foundation

Animals Asia is delivering a major Business Process Transformation Project at an important moment in our global growth. We are seeking an experienced consultant or freelancer to lead the technical delivery and management of this work, helping us redesign core fundraising processes and build long-term capability across our global Supporter Engagement function.

About Animals Asia

Our Supporter Engagement Department is progressive and ambitious. Last year, our income grew by over 30%, and we have now launched our new 3–5 year strategic plan. We are moving towards a data-led Customer Experience model, combining relationship fundraising with innovation in technology, data and supporter journeys to create strong, meaningful engagement with supporters around the world.

You will join a talented and dedicated international team at a time of investment and organisational transformation. This is a unique opportunity to shape how global fundraising operations work and to leave a long-lasting, positive impact for animals through improved supporter experience and stronger internal systems.

This role will support operational transformation across all areas of Supporter Engagement, including Gift Processing, Data and Insight, Communications, Individual Giving, Supporter Care, Technology and Philanthropy.

The Role

We are looking for a consultant who can turn ambition into action by reducing operational debt, tackling manual processes, and creating scalable, efficient ways of working. This is a hands-on role, working directly with teams across the organisation to design, test and implement new business processes.

Key Responsibilities

1. Transform core fundraising business processes

• Map current (“as is”) processes, supporter journeys and touchpoints
• Identify inefficiencies and design future-state (“to be”) workflows aligned with transformation goals
• Apply process improvement methodologies to streamline operations
• Create clear documentation for all redesigned processes and workflows
• Work closely with the Head of Technology to translate business needs into technical requirements
• Test, refine and support implementation of new processes with stakeholders

2. Project manage and champion a process-led approach

• Act as project lead, following our internal project governance approach
• Plan and facilitate workshops to gather requirements, assess options and develop process models
• Support organisational change with communication planning and stakeholder engagement
• Present clear, compelling recommendations to influence cross-functional teams
• Encourage collaboration to ensure new processes are embedded and sustainable

3. Build long-term process management capability

• Recommend tools and technology to support ongoing process management
• Work with key stakeholders to improve their process management skills
• Implement best practice standards for process mapping and documentation

Essential Requirements

• Significant experience in fundraising process mapping, redesign and implementation
• Strong written and verbal communication skills
• Ability to facilitate detailed, productive workshops
• Proven experience as a project manager
• Change management expertise, including supporting teams through new ways of working
• Flexibility to attend meetings and workshops with our global team outside standard office hours (particularly mornings)

Location

Remote, ideally within 3 hours of GMT.

How to Apply

Please submit your expression of interest, including:
• Your CV
• A short personal statement (maximum one page) outlining how you would approach the project and how your experience meets the requirements
• Your day rate
• The number of days per week you can commit
• Your earliest available start date
• Confirmation that you are open to a nine-month contract (with potential extension)

If you anticipate any issues meeting the deadline, please let us know so an alternative can be agreed.